Develop Bugs

[Q] I have the grounding issue (bad screen sensitivity)

Hi everybody! I have been reading here that some people had this issue, but I don't see how they solved it. I've had this issue since the beginning.
Basically, screen sensitivity is very bad when the device is unplugged, only when it's plugged in or holding it with both hands it responds correctly.
This is a problem for me, because for studying, i put the a100 on its stand case, and only need one finger to slide a word or ppt. With this grounding issue, i have to touch the a100 with both hands to make it react properly, it's very annoying and uncomfortable.
Should I take it to the technical support? it's a hardware problem? I tried the build.prop from crossix and still the same. And tried the recalibrate.apk without any success. I don't know what else I can do.
I'm still in guarantee, i'm thinking seriously to take it to SAT. But i have unlocked bootloader, how can i revert it? How should i prepare the device to keep manteining the guarantee?
people who sent the a100 to SAT with this problem, it was solved?
thanks, I really need a fix for this

I have installed the official ICS rom and now it seems locked again, and I'm not root anymore. I think it's prepared for SAT, so I've called acer technical support, they will take the tablet for repair on tuesday 15.
I will post the results when they send it back to me, if someone is interested.

Did you try it after the update to ICS? the OTA ICS updates did wonders for the sensitivity of most of our tabs.

Yes, this is happening since the beginning when I bought the tablet with honeycomb, and still happens in ICS. Let's see if the technical support can fix it! because I really love this a100 thanks!
it makes any difference to upgrade by OTA or by flashing the rom that's here? I have flashed ICS, not by OTA

Is your build .14? That's the one that seems to fix the touchscreen problems.

I have had the touchscreen issues since day one also. Same issues, works fine without a case in two hands, one handed or laying it on a table/couch the screen is jumpy, random touches, and glitchy multi-touch. I've run 3.2 gen2, ICS .014, and ICS .017. I've even popped it apart looking for something simple (and to take a look at the wifi antenna), but nothing obvious found. I would have to guess it is a manufacturing defect.

jakob95 said:
Is your build .14? That's the one that seems to fix the touchscreen problems.
Click to expand...
Click to collapse
Yes it's that build (downloaded from the russian link)
This happens also in the a100 of my uncle. He has not yet the build .14, but I'm starting to think this build won't work to fix that.
I thought this build would fix the problem, but...
I want to believe it's a problem with some tabs and I had bad luck, and that technical support will fix it.

I've made this video showing the problem.
http://www.youtube.com/watch?v=yIGnXT22vhA

Definitely a problem with your tablet, mine is perfect.

I have similar problem but not bad us yours .. but iam out of luck because i buy it from ebay with no gurantee

I will send it tomorrow, we will see what happens xD

today my dear tablet have been sent to be repaired. I hope it will be with me soon again! xD I'll keep informing!

I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD

aishaz said:
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
Click to expand...
Click to collapse
Well about all I can do is wish you good luck buddy

I just got a refurb off of ebay and it has a 90 day warranty thru Acer, and the fella I purchased it from.
I am not having any issues with the screen even using the stylus they sent with it.
I tried the stylus to see what the hype was with a stylus and found it to be just that hype.
Do you have any type of screen protector on your tab?
Sometimes certain ones can cause issues.
If your device is under warranty I would let them fix it.

yes I have a screen protector, but the issue is there even without it.
I will tell you when i recover my tab and see if it's fixed xD

yea its the device itself i had problems with mine.. it had become completely unresponsive after i rooted it and installed ics i sent it back to the factory took almost a month and got a new one i suggest u do the same

How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved

aishaz said:
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
Click to expand...
Click to collapse
To be honest I didn't think the problem would be resolved. Contact them again and tell them the problem is not resolved; I'm sorry to say this seems like a design issue.
On the other hand, maybe you are being overly critical? My tab works well, but if I want to make the touchscreen seem less than perfect, then I would have no problems doing so. However, in practice this is a non-issue, and I have not had a problem with either my previous tab (which I sent back because it stopped charging) or my current tab (which I've had for 5 days). Of course, this is after upgrading them to official ICS releases.

I don't think I'm being critical, the fact that I can't slide a document properly without having to hold the tab with both hands is very very annoying for me, since I want it to study and the idea was to keep the tab in a stand in the table and touch it only for sliding for example. I stopped using it for this purpose due to that.
Moreover, my mother has another cheaper tablet and tactil control works so much better... In the same situations that my tab. I envy her for that, cause my tab is over 200€ more expensive and it's suposed to be better xD
I have an exam today, i will try to find time to call acer to tell them the problem is not solved.

What do i do now that HTC has screwed me over?

Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..

Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.

BarryH_GEG said:
Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.
Click to expand...
Click to collapse
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.

Are HTC refusing then? That seems a bit off/ illegal... Surely under the faulty goods act (I assume the law isn't THAT different in Australia to UK) they have to take it back as it CAN'T be a year old and they can't prove the issue was caused by your mistreatment. It doesn't matter how many phones you've had... Also, where did you buy the phone from? I think you should be able to return it through the shop as THEY sold you the phone, not HTC... They are still under an obligation as they sold you the thing.
Plus, the 'I'm a 17 year old and saved up for ages thing' might work too! I'd try not to get too technical with the law if you go down this route though!
Best of luck sorting this out. It's within your rights to get a replacement (you bought the phone new, I assume?) so I'm sure this will eventually work out. Don't give up! You just need to speak/ write to the right person...
sent from my internet

What rom were you on?
I remember my One X not charging at all while it was turned off completely although it showed Orange charging led.
It could be that you ran out of battery and phone not turning on. Due to no charging effect.

@Op,
Reading your story there's one thing that's crossing my mind.
Could it be possible the battery run dry during the night?
It sounds stupid but those things you forget easy when you're in a hurry or stressed.
I don't read anything in your post you tried to charge.
Atrixx said:
Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..
Click to expand...
Click to collapse

privatetrousers said:
Are HTC refusing then?
Click to expand...
Click to collapse
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834

BarryH_GEG said:
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834
Click to expand...
Click to collapse
Aware of the discussion... Using the xda app and didn't pick up that the phone's been 'HTCdev'd (my fault for not reading properly - sorry, folks!). Still not sure HTC/ Samsung can legally 'sign your rights away' though. Still, not a discussion for here...
Hope you got the phone sorted anyway.
sent from my internet

Atrixx said:
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.
Click to expand...
Click to collapse
How or who fixed ur antenna problem, could be related if handset wasnt but back together properly.

[Q] SDS? Hardware or Software Issue?

I am in need of help! My phone is dead. Here's the rundown
AT&T Samsung Galaxy Note II (i317)
Used on the Straight Talk Network
Running the latest Unofficial CM12, Lollipop 5.01 for the last week and loved every bit of it. No problems.
I cracked my screen in July and never got it fixed. The cracks spread and I was planning on getting it fixed, but haven't yet. I dropped it two days ago and then the screen wouldn't come back on. The buttons lit up and it would even ring when called. So I thought my screen was finally gone and started looking for a replacement. I took the battery out because I didn't want it ringing without the ability to answer it. Yesterday I put the fully charged battery in and attempted to turn the phone back on. It will not come back on and I think it's more than just the screen now.
Red LED blinks. Half of the screen seems like it is turning on, but then it all goes dark again. Will not enter Download or Recovery. I've been reading and thinking this is more of a hardware issue than software. I've flashed dozens of Roms with only minor issues here and there. I haven't had any issue with Lollipop and can't see it being related, although I could really be wrong.
My question is, is my phone dead? Do I need a new motherboard, along with the screen I was already gonna replace? If that's the case, I will just replace the phone and start over, unless anyone has free parts they want to donate, LOL! Seriously, just looking for input and suggestions.
Thanks

dirtyalphaman said:
I am in need of help! My phone is dead. Here's the rundown
AT&T Samsung Galaxy Note II (i317)
Used on the Straight Talk Network
Running the latest Unofficial CM12, Lollipop 5.01 for the last week and loved every bit of it. No problems.
I cracked my screen in July and never got it fixed. The cracks spread and I was planning on getting it fixed, but haven't yet. I dropped it two days ago and then the screen wouldn't come back on. The buttons lit up and it would even ring when called. So I thought my screen was finally gone and started looking for a replacement. I took the battery out because I didn't want it ringing without the ability to answer it. Yesterday I put the fully charged battery in and attempted to turn the phone back on. It will not come back on and I think it's more than just the screen now.
Red LED blinks. Half of the screen seems like it is turning on, but then it all goes dark again. Will not enter Download or Recovery. I've been reading and thinking this is more of a hardware issue than software. I've flashed dozens of Roms with only minor issues here and there. I haven't had any issue with Lollipop and can't see it being related, although I could really be wrong.
My question is, is my phone dead? Do I need a new motherboard, along with the screen I was already gonna replace? If that's the case, I will just replace the phone and start over, unless anyone has free parts they want to donate, LOL! Seriously, just looking for input and suggestions.
Thanks
Click to expand...
Click to collapse
I see a bunch of views................but not replies. Please Help............Bump!

dirtyalphaman said:
I see a bunch of views................but not replies. Please Help............Bump!
Click to expand...
Click to collapse
There's pretty much nothing to say, but I guess I will.
You can't get to download mode, can't get to recovery mode, you can't see the screen......
If you're looking for a second opinion to say you're f*cked, then consider this it.
If you could get to download mode or recovery mode, it has a chance. But you still have hardware issues like the screen to replace. Which is not fun.
Possible yes. But unless you really know what you're doing and careful as hell, you take the chance of hosing something else up. Like ripping a ribbon cable or yanking a soldered wire out....
I tried replacing a Motorola Atrix screen. The result of that was me buying an Atrix 2.
Unless you are emotionally attached to this phone, bury it.
If not,
https://www.ifixit.com/Device/Samsung_Galaxy_Note_II#guideList
http://www.sw-box.com/Samsung-Galaxy-Note-2-Replacement-Parts.html?p=1
I did some quick searches and doesn't appear to be any kind souls out there with spare parts. You may want to try CraigList or something like that.
Good luck to you

dicksteele said:
There's pretty much nothing to say, but I guess I will.
You can't get to download mode, can't get to recovery mode, you can't see the screen......
If you're looking for a second opinion to say you're f*cked, then consider this it.
If you could get to download mode or recovery mode, it has a chance. But you still have hardware issues like the screen to replace. Which is not fun.
Possible yes. But unless you really know what you're doing and careful as hell, you take the chance of hosing something else up. Like ripping a ribbon cable or yanking a soldered wire out....
I tried replacing a Motorola Atrix screen. The result of that was me buying an Atrix 2.
Unless you are emotionally attached to this phone, bury it.
If not,
https://www.ifixit.com/Device/Samsung_Galaxy_Note_II#guideList
http://www.sw-box.com/Samsung-Galaxy-Note-2-Replacement-Parts.html?p=1
I did some quick searches and doesn't appear to be any kind souls out there with spare parts. You may want to try CraigList or something like that.
Good luck to you
Click to expand...
Click to collapse
Hey, Thanks man! That's what I needed to hear. I have been flashing Roms since I had a Sprint PPC 6700 and I have enough experience to now I was f#@$ed, but I really needed to hear it from someone else. Someone with developer experience. A screen assembly and motherboard cost more than another phone on ebay or Swappa. Welp, back to the drawing board. Anyone got a note 2 they wanna sell cheap?

dirtyalphaman said:
Hey, Thanks man! That's what I needed to hear. I have been flashing Roms since I had a Sprint PPC 6700 and I have enough experience to now I was f#@$ed, but I really needed to hear it from someone else. Someone with developer experience. A screen assembly and motherboard cost more than another phone on ebay or Swappa. Welp, back to the drawing board. Anyone got a note 2 they wanna sell cheap?
Click to expand...
Click to collapse
No worries.
Feb 3 I'll be on 2 years with my Note 2. Longest I've kept one. Only have one smallish crack on the lower left corner.
With everything I've done to it I'm amazed it's still working.

Speaker(ear) buzzing all of a sudden?

I got my 5x about a few weeks ago, and it's been perfect so far - until a couple of days ago. The earpiece speaker buzzes something awful when I'm talking to people. Any sound coming from that speaker makes this buzzing noise - almost like a blown speaker would. Oddly, I can't hear the buzz if I hold the phone up to my left ear.
I Googled around and haven't found anything about this which is odd because it's hard to believe it's just me. So, I'm checking in here to find out if anyone else has experienced this or heard of this problem.
Thanks!

I had this issue with my first 5X, a few weeks after launch. RMA'd it and haven't had the issue since.

powerdoesntrun said:
I had this issue with my first 5X, a few weeks after launch. RMA'd it and haven't had the issue since.
Click to expand...
Click to collapse
How long were you without a phone? Man, I'm stuck if that's the situation, because this is my business phone

burgertime78 said:
How long were you without a phone? Man, I'm stuck if that's the situation, because this is my business phone
Click to expand...
Click to collapse
If you bought it from Google, they send out advance replacements before you send back the defective one, so you never need to go without a phone.

powerdoesntrun said:
if you bought it from google, they send out advance replacements before you send back the defective one, so you never need to go without a phone.
Click to expand...
Click to collapse
nice!!!!! Score!!!!!!

And no sooner than 1 week did my new, replacement 5x do the same thing. What a huge disappointment this phone has been. So, now I have to get a 3rd phone, and do the RMA process. I explained to the guy on the phone that I don't have any confidence in this phone now, and that I don't want to be stuck down the road with a phone that has this problem. He said the warranty runs one year from the ORIGINAL phone purchase. That doesn't help me very much unless the 3rd time really IS the charm, and this phone will not have this problem. I'm really hoping, and my fingers are crossed. I asked to just be refunded so I could get an entirely different phone, but he told me no.
I'll be back to update this.

Speaker buzzing
Got the same issue - has anyone tried to install a different ROM?

Nxus5 said:
Got the same issue - has anyone tried to install a different ROM?
Click to expand...
Click to collapse
Well I just got phone #3. We will see how it turns out. I can't imagine installing a ROM would fix this. Plus, my phones were fine for a week, then this problem started.

burgertime78 said:
Well I just got phone #3. We will see how it turns out. I can't imagine installing a ROM would fix this. Plus, my phones were fine for a week, then this problem started.
Click to expand...
Click to collapse
This is not a software issue, it's a hardware defect. Keep sending it back until you get a good one. I had to RMA four of these things for hardware defects. QC of Nexus devices has always sucked, and until this changes, I fully expect to go through this with every purchase.

I had this issue and this going to sound weird but put your mouth on the speaker and blow in and suck out. It's weird but it worked for me. Of course RMA is the best choice

bdivs11 said:
I had this issue and this going to sound weird but put your mouth on the speaker and blow in and suck out. It's weird but it worked for me. Of course RMA is the best choice
Click to expand...
Click to collapse
It's just crazy to me. I ditched my ATT Galaxy S4 (for multiple reasons), and I promised myself I would get an actual Google phone next time around. So, I did, and I always thought LG made wonderful electronics, but it seems not to be the case. Disappointed, but hopefully the 3rd time is the charm.

I bought one and I changed it myself. Spare part was different, made in plastic instead of metal. No issues till now

gpvecchi said:
I bought one and I changed it myself. Spare part was different, made in plastic instead of metal. No issues till now
Click to expand...
Click to collapse
Bought what?

burgertime78 said:
Bought what?
Click to expand...
Click to collapse
Aren't we talking of buzzing earspeaker?

gpvecchi said:
Aren't we talking of buzzing earspeaker?
Click to expand...
Click to collapse
Oh, you bought a new speaker. I was confused. Well, my third phone is doing the same thing, and oddly, blowing and then sucking from the speaker area fixes it temporarily.
I requested a refund from Google. I'm not interested in paying $350 for a phone that I have to blow into the speaker to make it perform properly - that just sounds silly.

General Well my Pixel 6 Pro died after 2 weeks

I woke up Sunday to essentially a brick, Saturday I went to sleep, plugged the phone in as normal and didnt think anything else about it. I woke up Sunday however and my phone would not get a wireless connection, Bluetooth was dead and the cellular connection constantly came and went.
I assumed maybe it got a software update or something else that killed it so I initially did a factory reset which did not fix it. The Wi-Fi and Bluetooth mac address showed up as "unavailable". I proceeded to use Googles flash tool through chrome and reflash the device which again did not fix it. The last hailmary was a fastboot flash of the firmware which again did not fix it. To me it looks like the modem just completely took a ****.
One thing leading up to this I noticed was my cellular connection would occasionally stop working with a exclamation symbol, my Wi-Fi would occasionally stop working as well but always came back. I chopped that up to software issues or something else as it was never a big problem. If this happens be cognitive that its very possible that modem is dying.
I have submitted an RMA with advanced replacement as the 3rd party partner does not have any parts inventory yet. Hopefully this is just a fluke and not a larger issue.

Oh my....I'm really sorry to hear this - I hope it's not a common issue either. Good luck on your RMA - make sure they send you a brand new one, and not refurbished (unless it doesn't bother you).

Velrix said:
I woke up Sunday to essentially a brick, Saturday I went to sleep, plugged the phone in as normal and didnt think anything else about it. I woke up Sunday however and my phone would not get a wireless connection, Bluetooth was dead and the cellular connection constantly came and went.
I assumed maybe it got a software update or something else that killed it so I initially did a factory reset which did not fix it. The Wi-Fi and Bluetooth mac address showed up as "unavailable". I proceeded to use Googles flash tool through chrome and reflash the device which again did not fix it. The last hailmary was a fastboot flash of the firmware which again did not fix it. To me it looks like the modem just completely took a ****.
One thing leading up to this I noticed was my cellular connection would occasionally stop working with a exclamation symbol, my Wi-Fi would occasionally stop working as well but always came back. I chopped that up to software issues or something else as it was never a big problem. If this happens be cognitive that its very possible that modem is dying.
I have submitted an RMA with advanced replacement as the 3rd party partner does not have any parts inventory yet. Hopefully this is just a fluke and not a larger issue.
Click to expand...
Click to collapse
Damn, man. I feel sorry for you. Hopefully you get a replacement device rather quickly.
Just for curiositie’s sake
- did you bootloader unlock/ root and modify anything?
- in what kind of climate do you live? High humidity? Hot outside? Ever left your phone baking in the sun?
- Or maybe the opposite? Very cold? You used the phone outside a lot? Maybe it's a hardware design problem.
- Did you ever drop it? Maybe it's just the physical connector from the connectivity module to the motherboard that is lose, might be a design problem and could happen to anyone.

Morgrain said:
Damn, man. I feel sorry for you. Hopefully you get a replacement device rather quickly.
Just for curiositie’s sake
- did you bootloader unlock/ root and modify anything?
- in what kind of climate do you live? High humidity? Hot outside? Ever left your phone baking in the sun?
- Or maybe the opposite? Very cold? You used the phone outside a lot? Maybe it's a hardware design problem.
- Did you ever drop it? Maybe it's just the physical connector from the connectivity module to the motherboard that is lose, might be a design problem and could happen to anyone.
Click to expand...
Click to collapse
Not unlocked, its been in a case 100% of the time since I have had it and hasn't really been "dropped" on anything other than my bed. I'm in SC/USA so its not exactly the hottest or coldest of environments so pretty average same for humidity.

roirraW edor ehT said:
Oh my....I'm really sorry to hear this - I hope it's not a common issue either. Good luck on your RMA - make sure they send you a brand new one, and not refurbished (unless it doesn't bother you).
Click to expand...
Click to collapse
It better be new, I paid for the advance replacement (hold on card) until I send the other in. It should be here tomorrow.

That sucks. Hope it all goes smoothly

Velrix said:
It better be new, I paid for the advance replacement (hold on card) until I send the other in. It should be here tomorrow.
Click to expand...
Click to collapse
I hear ya. We look forward to your report.

Velrix said:
It better be new, I paid for the advance replacement (hold on card) until I send the other in. It should be here tomorrow.
Click to expand...
Click to collapse
Bummer, but they owe you a new one and then some!

Are you extensively on 5G? Or use GPS navigation apps while driving around in the hot sun?
Since the Samsung 5G modem isn't on the 5nm SOC die maybe it has less tolerance to heat.

miravision said:
Are you extensively on 5G? Or use GPS navigation apps while driving around in the hot sun?
Since the Samsung 5G modem isn't on the 5nm SOC die maybe it has less tolerance to heat.
Click to expand...
Click to collapse
Almost 100% on 5G/Wifi and use GPS daily with AA and insurance tracking. If the phone cant handle normal use that would be a hardware flaw. It looks like a few of these have been reported on Reddit as well so hopefully the new one does not exhibit the same behavior in a few weeks.

Velrix said:
Almost 100% on 5G/Wifi and use GPS daily with AA and insurance tracking. If the phone cant handle normal use that would be a hardware flaw. It looks like a few of these have been reported on Reddit as well so hopefully the new one does not exhibit the same behavior in a few weeks.
Click to expand...
Click to collapse
Big uff, that does sound like a hardware flaw. I have no 5G in my area, so I'm not too happy to find a dead device couple month later down the road, when doing holiday or so
What is "normal" 5G/GPS daily use for you? How long is the phone running nonstop? Can you give us a number? Did you ever check how hot it got? According to your statement, you seem to use it as navigation - where have you placed your phone? Did the sun shine on it constantly, or was it down below the windshield where your fitting/instruments/buttons reside? Can you give us an ambient temperature of your area when you used the device?
According to many reports, the phone is already getting quite toasty when doing 5G+Navigation, so maybe a couple hours straight sunshine & that toastiness were just a tad to overkill for it's hardware.
And jea I totally agree, a device dying in 2 weeks because you used it, even extensively, is unacceptable. Maybe if you drive it nonstop with full 5G/GPS madness it is allowed to die after a year, but certainly not in less than a month.

Morgrain said:
Big uff, that does sound like a hardware flaw. I have no 5G in my area, so I'm not too happy to find a dead device couple month later down the road, when doing holiday or so
What is "normal" 5G/GPS daily use for you? How long is the phone running nonstop? Can you give us a number? Did you ever check how hot it got? According to your statement, you seem to use it as navigation - where have you placed your phone? Did the sun shine on it constantly, or was it down below the windshield where your fitting/instruments/buttons reside? Can you give us an ambient temperature of your area when you used the device?
According to many reports, the phone is already getting quite toasty when doing 5G+Navigation, so maybe a couple hours straight sunshine & that toastiness were just a tad to overkill for it's hardware.
And jea I totally agree, a device dying in 2 weeks because you used it, even extensively, is unacceptable. Maybe if you drive it nonstop with full 5G/GPS madness it is allowed to die after a year, but certainly not in less than a month.
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Normal for me is to work in the morning and home in the afternoon roughly 30-35 mins drive with the phone plugged in sitting either in the cupholder or cubby so never really in direct sunlight. I never really noticed it hot to any extent and I don't game on it either so. What I mean as non stop is its constantly on wifi or 5g as we are plastered in this area.
I can say in the morning it felt a little warm when it did die but it wasn't anything completely abnormal. It felt roughly as it would charging.

Velrix said:
Normal for me is to work in the morning and home in the afternoon roughly 30-35 mins drive with the phone plugged in sitting either in the cupholder or cubby so never really in direct sunlight. I never really noticed it hot to any extent and I don't game on it either so. What I mean as non stop is its constantly on wifi or 5g as we are plastered in this area.
I can say in the morning it felt a little warm when it did die but it wasn't anything completely abnormal. It felt roughly as it would charging.
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Well it doesn't sound like any sort of extreme use case, so the phone definitely mustn't die in that scenario.

Just to gauge the customer care response times, have they given you an ETA?

miravision said:
Just to gauge the customer care response times, have they given you an ETA?
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45 mins or so waiting in chat, they shot an email over to me pretty quick but still no shipment notification. It is supposed to be landed tomorrow or the 17th.

Do let us know if the one you receive is brand new or refurbished since the thread below discusses Google replacing brand new with refurbished units
Google is sending REFURBISHED replacements
Have the Pixel 6 Pro here, noticed that when I open the camera sometimes it will just freeze up and reboot. Does this about 10 times a day. I tried reflashing the FULL OTA and Factory Images to no avail thinking it was software. So after two...
forum.xda-developers.com

miravision said:
Do let us know if the one you receive is brand new or refurbished since the thread below discusses Google replacing brand new with refurbished units
Google is sending REFURBISHED replacements
Have the Pixel 6 Pro here, noticed that when I open the camera sometimes it will just freeze up and reboot. Does this about 10 times a day. I tried reflashing the FULL OTA and Factory Images to no avail thinking it was software. So after two...
forum.xda-developers.com
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Click to collapse
I did advance replacement which means they are shipping a new phone. If had sent it in I am sure they could have easily done that but we shall see.