Develop Bugs

HELP!! Artemis blank white screen and not responding :(

ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.

Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?

Maybe, it saw a ghost?

MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Click to expand...
Click to collapse
nope same blank white screen with a line in the middle.

Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.

if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?

I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.

derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
Click to expand...
Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again

dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.

neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
Click to expand...
Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.

If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???

NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).

Yeah, if your computer recognises it, it'll just need a new screen.

cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
Click to expand...
Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy

to dealsoutlook
i've just sent you a pm! please check

Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex

neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?

I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out

Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers

This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!

Where can I order a TP2 Replacement Keyboard?

I've Got a T-mobile flavored TP2 that I just purchased from eBay. I guess when the seller says 'Unit in perfect shape' means everything but the 2 keys on the keyboard that won't even click down. I've been looking for a couple hours trying to find just the keyboard to replace it on my own, but I can't find anything.
HELP!!

1st i'd check warranty options. I've bought 2 devices from ebay and had them repaired under warranty.
2nd, you sure its a hardware problem? (sorry not trying to insult you, just covering all bases) Try hard reseting, or flashing to an Official rom.
finally, if you really need the keyboard, check out cnn.cn Usually i find most cell phone parts there, but looks like they don't have the keyboard maybe you could email them and they can get it for you.
also keep looking on ebay, or find one on ebay that is damaged (water damaged, ran over by car, etc) and use it for parts.

Here's to covering the bases!
Thanks for your input. I'm a network admin by trade.. so i totally understand covering the bases!
I called T-Mo.. they wouldn't even talk to me unless I had the ORIGINAL phone number from the plan it was purchased from. They wouldn't even attempt to look it up by S/N. Since my seller was not the original owner either.. I think I'm just out of luck on that one.
Flashed stock ROM, same result. The key physically will not depress.. if I push it hard enough it will input, but then I get 3 or 4 characters instead of 1.
I've been checking on ebay, but didn't think to look for a parts phone. I'll give that a shot!
I'll also send an email to the site you suggested, and I'll repost the results of that email here.
I've been modding my Tilt and Hermes forever, this is my first experience with the TP2. You guys have an awesome site here. The reason I still have less than 10 posts is because you all make the modding so darn EASY! All the answers I've ever needed were already here.
Thanks again for your help!

cnn.cn is working on obtaining the keyboard for me. I'll update with all the info once they have one. Thanks!

Sounds like something might of been spilled on the keyboard. Try using alcohol (> 90%) to clean the keyboard, letting a little soak down between the keys. Then use a hairdryer to evaporate the remaining alcohol back out before you put the battery back in.

Just an update for anyone following.. no word yet from cnn.ca on the keyboard.

Broken G2..What to do?

Hey guys,
So I got my G2 in January after upgrading from an N1. However, I sat on it the other day while it was in my pocket and now it doesn't work . When I turned it on I saw gray and white bars and now the phone is just black even though it's on. There's a cracked slash on the lower left of the phone but the crack is not physical. The screen is perfectly fine and theres no damaged glass so I think the problem is what lies beneath the screen. Everything works fine because I can still draw my lock pattern and since I memorized where my apps are on my home screen I tested a few apps out and everything is good, it's just that the screen is pitch black and I can't see anything.
So what do you guys advise I do? I have some important stuff saved on my Notes app and also some important texts with certain information on them. I don't want to pay 450$ or even 200$ to get a new one.
Since it hasn't been a year I'd assume the phone is still on warranty but I'm not sure if that covers physical damage ( I think it doesn't). I also pay that Asurion insurance every month, will that cover it?
I still want the same phone though so what about third-party places? Would they be able to fix it?
Any advice is appreciated. Thanks!

Well since you have insurance it will cost you $100 to get a replacement. About getting your data backed up if its not on your SDcard (some apps save their data on there) then I don't think there is much you can do.
Sent from my Google Nexus S using XDA Premium App

However if you have Titanium Backup and know the location you can somehow try and batch (backup) the app + data. Then you would be able to copy the Titanium backup folder from your sdcard and restore it on the next phone. It wont restore your text messages though.
Sent from my Google Nexus S using XDA Premium App

Your other alternative is to replace your screen.
http://www.youtube.com/watch?v=u-dR8CHEGjY
If you think you can do that, its worth a try.
Note: This WILL void your warrenty if you go this path...

[Q] Broken Galaxy SII screen

Just as bad as it sounds
I went to close my laptop and my laptop fell off my stand and the corner landed on my phone's screen and it cracked the screen significantly. (If my phone worked I would have taken a picture)
I do not have insurance and I'm in my 4th month of having it, what should I do? I figured I could attempt to do a repair myself and ordered a new screen for 179.99. I've looked up tutorials but really only found stuff relating to the I900 and not my t989.
Does anyone know if this process will be difficult? Or is there any hoops I can jump through for Samsung or T-mobile to help me out?
Thanks

Honestly, just look trough google for a repair shop.
Most places will only charge an additional 30-40 bucks on top of the cost of the screen but this way you don't have to worry about breaking anything as they will take responsibility.
After this, get insurance if you still can. Most people see those "We repair any phone for 50$" and don't realize that does not apply to Samsung owners.

Yeah I thought about that but considering that amount of time it would be between me sending out the phone and then waiting to get it back I figure I could do the repair myself without spending the extra $30-$50 and it would be a learning experience
I would like to know however if there is anything that samsung or t-mobile would do to help out or if there were some t989 tutorial

fmartine said:
Yeah I thought about that but considering that amount of time it would be between me sending out the phone and then waiting to get it back I figure I could do the repair myself without spending the extra $30-$50 and it would be a learning experience
I would like to know however if there is anything that samsung or t-mobile would do to help out or if there were some t989 tutorial
Click to expand...
Click to collapse
You can send it to Samsung and they will fix it for a price, but your better off having it fixed locally at a shop as recommended above.
T-mobile can't do anything for you at this point.
I wouldn't recommend you do it yourself....This is an extremely risky and difficult procedure, in particular on this phone. Even if you have done this before on another device, this is one of the toughest, so be prepared to bring your A game.
You could end up breaking the phone all together....that would be one expensive learning experience. I would just take it to somewhere local and have them do it.
I heavily researched replacing the chrome bezel on this phone and looked at tear down documentation. Discovered this phone is very hard to replace things on yourself. I have done repairs on G1's G2's but this is a whole different ball game.

I found this tutorial and figured I'll try this out in the meantime
http://www.ifixit.com/Teardown/Samsung-Galaxy-S-4G-Teardown/4977/2
If anyone has any advice on It would be appreciated

Fixed my galaxy s ii
Just reporting in, I received my new screen and successfully performed the transplant. I have some pics but not all of them on the screen removal I will post them ASAP.
FYI it is a fairly simple process not nearly as complicated as I feared but you have to make sure you have a fine touch and don't force any of the connections in.
In the meantime I have these two tutorials to thank
http://forum.xda-developers.com/showthread.php?t=1253969
http://www.ifixit.com/Guide/Disassembling-Samsung-Galaxy-s-2-T-mobile-T989-Phone/8179/1

[Q] Samsung Captivate Blank Display

Hello,
Captivate Glide i927 replaced cracked screen
I replaced the cracked screen assembly and installed a new ribbon. The lower lights (home, search, back button etc) work and also the keyboard lights. The ATT chime sound works too but the display does not light up when powered on.
Connected the phone after replacing ribbon/ screen to the comp for Kies to back up and it is saying the phone is locked. It is the lock code that you set to keep others from accessing. Since the display does not light, the correct code can not be placed in. Can someone please place a picture of the unlock screen mode here? The display touch pad works so if the position of the numbers can be acquired, this may help me to get the phone files accessed and reset hoping to get the display working.
The phone is not rooted and upgraded to the ICS as of October 2012.
Up $86 for the ribbon and new screen and the repair shops want $100 plus the cost of possible parts needed. Would like to try my best so this route can be avoided.
Cheers,
Robert

By now the phone SIM is locked out. I believe there is a way to reboot the phone through a computer?

mer80cedes said:
By now the phone SIM is locked out. I believe there is a way to reboot the phone through a computer?
Click to expand...
Click to collapse
The only way I can think of is rebooting via adb. If you're not rooted (the "reboot" command in shell requires root, i don't know if "adb reboot" wants it), or haven't even turned on USB Debugging at all, then you're doomed.
However, since Odin-ing is not that hard (only requires several key pressing), you could try Odin in a custom recovery (or not, if you already have one), back your system up to external SD in tar or other formats, and then extract the data you want from the backed-up packages (I've done this with tar packages). If you ever need the screenshot of a particular version of recovery, ask again in this thread and I think we'll be more active (and easier) to help.
Sent from Samsung Captivate Glide @ CM10.1.2

AndyYan said:
The only way I can think of is rebooting via adb. If you're not rooted (the "reboot" command in shell requires root, i don't know if "adb reboot" wants it), or haven't even turned on USB Debugging at all, then you're doomed.
However, since Odin-ing is not that hard (only requires several key pressing), you could try Odin in a custom recovery (or not, if you already have one), back your system up to external SD in tar or other formats, and then extract the data you want from the backed-up packages (I've done this with tar packages). If you ever need the screenshot of a particular version of recovery, ask again in this thread and I think we'll be more active (and easier) to help.
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
Thank you AndYan.
This Captivate has only been upgraded to the Sandwich version. Non-rooted nor modified in any other way. The only reason to remove the files is due to it having solar cell module prototype designs and concepts on it (Reason why it can not be shipped out for professional repairs). Since most of the information was wrote on paper, it's best to just wipe the phone out completely to get it back to working condition for use again.
This is quite interesting learning about programming and such since I have never done this before. Just like building cars, took many many years to do and this programming is just another cool thing to learn about

It takes a special knowledge and experience to understand the programming of Odin and phones which I do not comprehend, I will be destroying the motherboard with a hammer and tossing it out. It is way too much to understand how to set coding and such. Best off investing in another phone and moving on.
The parts that will be saved if anyone can use will be the ribbon strip and also brand new display screen.
Paid $86 for the display and will sell for $75 free shipping with insurance.
Ribbon strip will be $20 free shipping with insurance. If both are wanted $95 free shipping.
Since I do love the Captivate so much another will be purchased.

mer80cedes said:
It takes a special knowledge and experience to understand the programming of Odin and phones which I do not comprehend, I will be destroying the motherboard with a hammer and tossing it out. It is way too much to understand how to set coding and such. Best off investing in another phone and moving on.
The parts that will be saved if anyone can use will be the ribbon strip and also brand new display screen.
Paid $86 for the display and will sell for $75 free shipping with insurance.
Ribbon strip will be $20 free shipping with insurance. If both are wanted $95 free shipping.
Since I do love the Captivate so much another will be purchased.
Click to expand...
Click to collapse
You mean you smashed your Glide?! God, I just had mine 5 days ago. Anyway, hope my tip still helps when you're in any smaller trouble next time.

AndyYan said:
You mean you smashed your Glide?! God, I just had mine 5 days ago. Anyway, hope my tip still helps when you're in any smaller trouble next time.
Click to expand...
Click to collapse
No way lol! Only the mother board will be smashed to save the data on it from being used again. All of the other parts will be saved since another Captivate will be getting purchased.

mer80cedes said:
No way lol! Only the mother board will be smashed to save the data on it from being used again. All of the other parts will be saved since another Captivate will be getting purchased.
Click to expand...
Click to collapse
That's still sad to see. Why not just solder off the storage chip, somehow destroy it, and find a similar model chip to replace it?
EDIT: I guess the Samsung-proprietary partition table and some data on special partitions like EFS are not reconstructible on a blank new chip. Then you did the easiest choice possible.
Sent from Google Nexus 4 @ CM10.2

Is it cool for someone to take a photo of their Captivate i927 when it is at the display for the personal unlock code (PIN). It will make a good reference point enough to possibly use my touch screen to unlock my cell to reboot. Just have to get the location of the numbers and also the OK button.

After many hours research (great learning experience), the phone was done on master reset without needing to see the screen. At least now it can be sent out to get repaired without the personal information being potentially taken by another.
Done

mer80cedes said:
After many hours research (great learning experience), the phone was done on master reset without needing to see the screen. At least now it can be sent out to get repaired without the personal information being potentially taken by another.
Done
Click to expand...
Click to collapse
Woohoo, so no need to smash anything? You did an awesome deed to keep a nice phone alive