Develop Bugs

Tilt 2 Help - Outlook WILL NOT update inbox as messages are received!!!!!

Hey Folks,
I've tried looking and I couldn't find anything.
I received my Tilt 2 a few days ago and set up my Outlook Email.
Everything worked fine and my Inbox and Calander tied up to my work server.
The problem is when I receive a new email...the phone doesn't receive it. I have to actually hit "SEND/RECEIVE" to get the new emails...they are pushed through!
I've checked everything and copied the settings from my previous WM phone. I have the schedule set to "As items come".
Any help?
Thank you much!

Open your Wireless Manager and make sure Microsoft Direct Push is turned on?

I am also having a problem with outlook syncing and notifications. I previously used a Tilt and then a Fuze and one of the things that I like the best was that outlook email would arrive and I would get notified quicker than on my PC.
With the Tilt2 it takes a long time to get the notification (envelope on top) and the email itself unless I send/receive.
Push is turned on all other settings are correct. My next step will be to hard reset and try again.
Has anyone else run into this issue?

Change your messaging options for your Outlook email.
Go to email box....click "Menu" then select "Option"
Then select the email account, then edit account setup.
Continue to press "Next" until you reach the "Automatic Send/Receive"
Make your changes as needed.
I have my Tilt 2 setup every 5 minutes and downloads today's messages only.
I hope this help....

That works fine for regular email accounts. I have that setup for my other email accounts. Outlook uses push mail through activesync and it should be immediate. Unfortunately something has made this stop working.

I am assuming that you have selected option under schedule "as items arrive".
If so, then you might want to look at your server to make sure that is it not the problem.
If not there, you might try deleting and reinstalling the outlook active sync account on your phone.
If that does not work, you might have to resort to a hard reset.
Good luck.

Gmail app or mail?

Currently im getting 2 notifications for the same email, the mail app lets me download the attachments i get , i cant seem to do that on the gmail app, just lets me preview the music i get sent and not download it for example.
so basically which of the two is better, can i stop getting two notifications at once, if i remember correctly the gmail app seems to always receive the mail 1st, is there away to download attachments from the gmail app?

If you check out my thread here, there are some problems with both the Gmail application and the Mail application.
If you have to pick one or the other to use exclusively, I would use the Mail application. (ie, can save attachments, can click links, can select text to copy to clipboard, can attach files other than photos)
You can stop getting 2 notifications at once. Do one of the below.
To stop Gmail notification:
Open Gmail application - Press Menu key - Tap "Settings" - Toggle "Email notifications"
To stop Mail notification:
Open Mail application - Press Menu key - Tap "More" - Tap "Notification settings" - Toggle "Email notifications"

you do realise that when you tap preview in the google app, it actually downloads the file anyway, right? well, for some files it does. Pictures are downloaded anyway. i would assume music should be the same.
you should then find it in downloads in the browser....

rhedgehog said:
you do realise that when you tap preview in the google app, it actually downloads the file anyway, right? well, for some files it does. Pictures are downloaded anyway. i would assume music should be the same.
you should then find it in downloads in the browser....
Click to expand...
Click to collapse
This does not work for all files though. It annoys me that .zip files and basically every "unknown" format is not available for preview/download through the standard Gmail app. I have been using Gmail in the browser to download these earlier, but if it works in the default Mail program, its a godsent.

I moved ovr to the mail app a few minutes ago, seems more comprehensive BUT I am a bit concerned about battery life as the sync logo in the notification is constantly on ...
Also if I use the Mail app with exchange to do calendar as well do I get the colour coded calendars as I like to know what belongs to what calendar ?

O and O said:
I moved ovr to the mail app a few minutes ago, seems more comprehensive BUT I am a bit concerned about battery life as the sync logo in the notification is constantly on ...
Also if I use the Mail app with exchange to do calendar as well do I get the colour coded calendars as I like to know what belongs to what calendar ?
Click to expand...
Click to collapse
It is probably still syncing your mail. Let it be for a while.
I am wondering what uses most battery, Exchange Push from Gmail, or regular Gmail push?
Why would you use Exchange to sync you gCal? You get colour coding by default in the standard gCal sync. I have disabled the autosync of Gmail, and am now using Exchange Push instead.

No raeson for using the gCal to be honest, was just trying to extend battery.
Mail app seems quite comprehensive . I like it just need the bloody sync logo to stop!

Don't need to worry about the sync logo if it's not rotating. It's only actively syncing when it's rotating.

Thanks guys ...
...
...
NEW PROBLEM! I don't seem to get notifications yet they are turned on. Ican't check for sound as I am at work but I don't see anything in the notification bar ... not sure of light though ...

whats the advantages of using the xchange server? i just signed in regularly, and seem to get mail fast no issues, ?
also as google mail does not have a widit i have the normall mail program on one of my home screens, but the normal mail program recives mail once every 15 mins, the google one seems to recive instantly, can i set the htc mail program to get mail the same way google mail does?

You have to set it up as an ActiveSync Exchange account instead of a POP3/IMAP account to get push support
You then go in to the Mail settings and choose Push in the interval settings.

oh ok, is that easy to set up lol?

it keeps sayin authentication error, ami ment to write somthing in "Domain" , its a gmail email

TurkzZ said:
it keeps sayin authentication error, ami ment to write somthing in "Domain" , its a gmail email
Click to expand...
Click to collapse
If you are using exchange then it is m.google.com

strange its saying my email or password is wrong lol :S

Back to GMail app ... GOOGLE UPDATE THE BLOODY APP!
The mail aoo is comprehensive but somewhat slow and doesn't update for me ...

O and O said:
Back to GMail app ... GOOGLE UPDATE THE BLOODY APP!
The mail aoo is comprehensive but somewhat slow and doesn't update for me ...
Click to expand...
Click to collapse
yh hopfully gmail make a widget and update there app, lol, does anybody else have an issue with active sync? or is it just me

TurkzZ said:
yh hopfully gmail make a widget and update there app, lol, does anybody else have an issue with active sync? or is it just me
Click to expand...
Click to collapse
It's just you. I've been syncing with Google's Exchange server ever since my Touch Diamond days. Follow the directions in the following link to the letter.
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299

thanks man, the default server name was wrong, changed it to m.google and it worked thanks bro

should i turn off any gmail app settings to save battery or anything now? , on the settings>sync options i have both the same email on active sync and google syncing, can i turn the good one off?

Send/Receive not Receiving, but its sending.

Hello, I'm a bit confused at this problem. I just yesterday upgraded to WinMo 6.5. Seems to be working fine except my gmail account isn't working right. (It was working on 6.1). When I click send/receive, it doesn't download any messages (even though I have download messages from last 3 days).
It just says: Connecting, logging on, looking for changes, finished.
However, when I *send* e-mails, they recipients get them.
What am I doing wrong?? I didn't use exchange or outlook or any of that stuff. When I was setting up my phone from startup I Just put in my userID and password.
Also another side question: I Would like to install a custom rom, but since the devs are updating and making fixes very often... how am I to update them? Would I have to hard reset and install it all over again for the minor bug fixes?
Thanks

are you using pop3 and not imap for fetching the messages?
did you setup the account by typing server addresses or by selecting gmail.
you are probably using POP3 and those missing messages get downloaded already to your PC.
imap is working more smoothly for me. is more advanced and newer, just it could take little more data.
set the account manually, you have to go around little to do so, on first screen, when asked to put your email address, mistype it, don't put gmail there for now. "[email protected]"
go through all settings, set it to imap and then go back through option to edit that account and fix your address.
-don't forget to allow imap access in your gmail account through web-mail in internet browser
if you insist on POP3, chenk other devices you use for mail if there is "leave messages on server" option ON
i am not quite sure now, been not using POP on gmail for a long time, but I have a feeling that gmail's interpretation of POP is IGNORING "leaving messages on server" option, so having 2 devices POPing mail is not possible and you'll need to use IMAP at least on one
Also another side question: I Would like to install a custom rom, but since the devs are updating and making fixes very often... how am I to update them? Would I have to hard reset and install it all over again for the minor bug fixes?
Click to expand...
Click to collapse
you have only three options
1. ignore updates
2. just download updated app and install it over the old one.
- not recommended if you don't know about how OEMs are working,
2. yes update always and then you can have a lot of different tools to help you get back where you finish with the old one. backup/restore, provisioning scripts, reg files. and though you will need to set quite a few things first time, to match your needs and private settings, after that, every time you flash or format, you are where you've been.
I made couple of them too, packup is working just fine for me,
you can try sdautorun and place your settings in CABs on SD card too.

Thank you, it seemed to work. I had deselected and reselected Imap, did a send/receive and nothing happened. Set my phone to charge and then I come back and all my e-mails had been downloaded.
Thanks for the custom rom info. I think I'll just stick on stock 6.5 for now. If the ram usage gets too much then I'll go for energy rom.

gmail help?

I have two gmail accounts set up on my TP2. The issue is at midnight the emails delete themselves off of my phone. Im not really sure how to search for the answer so hopefully someone can walk me through what I am doing wrong. Im sure its something simple but Im lost on what to do. Thanks for the help in advanced

Did you set it as POP or IMAP? Regardless, it sounds like you have yours configured to download only 1 day. I could be way off base but you might want to check your advanced settings to see your email downloads. You should have options for 1 day, 7 days, 1 month, and All.
Good luck.

I have it set up as IMAP. I made my way to download messages where it says download messages for today, 3,5,7,30, or all. I did have it set to todays messages. I set it to "past three days" to see if that was the fix. I had thought that it only downloaded email from those previous days in which I really didnt want to download being I read them all ready. I would have a few thousand if I did 30 days in which would be unbearable, unless I can just archive them and dont worry about them downloading. Ill give it a try, thanks.

that was the fix. thanks for your help

You can have your email PUSHed to your phone by setting up Gmail in active sync...
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Google Sync: Setting Up Your Windows Mobile Phone for Google SyncShare Comment Print
To set up Google Sync on your Windows Mobile device, please follow the steps below.
Important Note: Make sure that you have backed up any Contacts and Calendars from your phone to your computer before proceeding.
Getting Started
1. Open the Active Sync application on your device's home screen.
2. Click Set up your device to sync with it.
3. Enter m.google.com as the server address.
4. Ensure that the SSL option is selected.
Sign In to Your Google Account
5. Click Next.
6. Enter your full Google Account email address as the User name.
7. Enter your Google Account password as the Password.
8. Leave the Domain field empty. If your device requires you to enter a domain name, enter google.
9. Click Next.
10. Check Contacts, Calendar, or Email, depending on which you'd like to sync. (Tasks is not supported and will lead to an error if checked.)
11. Click Finish.
12. Press the Sync softkey on the left to synchronize.
You've now set up Google Sync for your Windows Mobile device.

[FIX] Exchange Active Sync with Hotmail (post Hotmail Server Upgrade-Jun 2012))

MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin

Hi
weatheryoko said:
MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin
Click to expand...
Click to collapse
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil

PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
I tried "snt-m.hotmail.com" but the sync never completes.
For the moment, I use the "Hotmail" app from the store. I hope it will be fixed in next rom.

PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin

Hi
weatheryoko said:
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin
Click to expand...
Click to collapse
I think the problem arises when they stop supporting these older protocols, hopefully by then HTC or Microsoft will have worked out the problems, until then we have to find our own solutions, nice one Microsoft.
Regards
Phil

Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?

Funny thing i had similar problems with a normal exchange account, even after installing stock RUU.
Sent from my HTC One X using xda premium

Maybe a dev can see if a mod can be made for solving this problem?
Sent from my HTC One X using xda app-developers app

Risingson said:
Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?
Click to expand...
Click to collapse
After reading about this on multiple threads (both within XDA and outside), I kept seeing reports from various posters that said "If you force the 2.5 Protocal, EAS works on Hotmail". So I started digging around and came up the the solution above.
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin

Funnily enough, the Hotmail app works fine for syncing contacts, emails and calenders.

weatheryoko said:
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin
Click to expand...
Click to collapse
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.

Risingson said:
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.
Click to expand...
Click to collapse
You've got the exact same set up that I have (except I'm using hotmail.com).
Justin

YES! works for me! big Thanks...

This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.

jadeboy7 said:
This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.
Click to expand...
Click to collapse
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app

MickyMax said:
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.

jadeboy7 said:
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.
Click to expand...
Click to collapse
Very good question... Someone can help?

MickyMax said:
Very good question... Someone can help?
Click to expand...
Click to collapse
You can always try it and see if it works.

This is interesting, so this would mean that recently Microsoft has upgraded their Exchange server from Exchange 2003 sp2 to Exchange 2010. They have always run a very old version of Exchange which is why the utilized Activesync version was 2.5. So if the fix is to change it from Activesync 14.0 to 2.5 that means some software upgrade happened recently on Microsoft's side which is what is causing this issue.

It's working!
FYI: My phone isn't rooted but is unlocked with custom recovery
So the adb commands are working fine! :good:
I have a folder with fastboot stuff : "D:\fastboot"
I have created a hotmail account on my phone and the fist sync doesn't work.
My phone is connected with debugging enabled and I run these commands
adb pull /data/data/com.htc.android.mail/databases/mail.db
Click to expand...
Click to collapse
I now have the "mail.db" file on my fastboot folder.
I downloaded SQLite Database Browser as suggested before. With the tool, I open the data of the table "account". I search my hotmail account and updated the "easSvrProtocol" to "2.5". Do not forget to save!
View attachment 1226181
I launched the push command
adb push mail.db /data/data/com.htc.android.mail/databases/
Click to expand...
Click to collapse
Reboot the phone and voilà!
The sync is working fine!
Thanks to jadeboy7 and weatheryoko
Please click Thanks if this post helps you.