gmail help? - Touch Pro2, Tilt 2 Windows Mobile General

I have two gmail accounts set up on my TP2. The issue is at midnight the emails delete themselves off of my phone. Im not really sure how to search for the answer so hopefully someone can walk me through what I am doing wrong. Im sure its something simple but Im lost on what to do. Thanks for the help in advanced

Did you set it as POP or IMAP? Regardless, it sounds like you have yours configured to download only 1 day. I could be way off base but you might want to check your advanced settings to see your email downloads. You should have options for 1 day, 7 days, 1 month, and All.
Good luck.

I have it set up as IMAP. I made my way to download messages where it says download messages for today, 3,5,7,30, or all. I did have it set to todays messages. I set it to "past three days" to see if that was the fix. I had thought that it only downloaded email from those previous days in which I really didnt want to download being I read them all ready. I would have a few thousand if I did 30 days in which would be unbearable, unless I can just archive them and dont worry about them downloading. Ill give it a try, thanks.

that was the fix. thanks for your help

You can have your email PUSHed to your phone by setting up Gmail in active sync...
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Google Sync: Setting Up Your Windows Mobile Phone for Google SyncShare Comment Print
To set up Google Sync on your Windows Mobile device, please follow the steps below.
Important Note: Make sure that you have backed up any Contacts and Calendars from your phone to your computer before proceeding.
Getting Started
1. Open the Active Sync application on your device's home screen.
2. Click Set up your device to sync with it.
3. Enter m.google.com as the server address.
4. Ensure that the SSL option is selected.
Sign In to Your Google Account
5. Click Next.
6. Enter your full Google Account email address as the User name.
7. Enter your Google Account password as the Password.
8. Leave the Domain field empty. If your device requires you to enter a domain name, enter google.
9. Click Next.
10. Check Contacts, Calendar, or Email, depending on which you'd like to sync. (Tasks is not supported and will lead to an error if checked.)
11. Click Finish.
12. Press the Sync softkey on the left to synchronize.
You've now set up Google Sync for your Windows Mobile device.

Related

WM6 and Adding IMAP Gmail

I have installed CRC WM6 ROM and everything is fine except one problem - when I try to setup a Gmail account in Outlook, it automatically detects settings for Gmail (there is no option to turn this off from what I can tell). However, the settings it detects are pop and I want imap settings. I used to have it configured with imap settings so I know it works and my gmail account is configured for that.
I try to manually edit the options after it automatically configures, but it doesn't let me change the important details such as account type (POP or IMAP) and things of that nature (grayed out, cannot edit them).
Does anyone know how to get this set up where I can have gmail as imap? I do not mind manually typing in the connection info, but it automatically detects it without providing any other options. I am not sure if this is ROM specific or a WM6 issue in outlook. The same goes for AOL (and any other automatically detected settings in Outlook).
EDIT: I found a way around it I believe. On the first step of creating a new account, I just lied about the domain name (ie: I put gmai.com instead of gmail.com). It then did not automatically detect settings, asked if I wanted to try and automatically get settings from internet, I said no, then I just filled in the information manually. It was then working and could download them via imap - I then went back and edited the setup and fixed the email account domain (although I'm not sure what this is actually used for as it's not the name that shows up in the outlook list, nor is it used to connect to the server with...)
When you are creating your account, try not using the correct username and password (either username or password must be wrong)
After some steps you will be notified that the account could not be verified. Now, try to modify your account settings and you will be able to set your IMAP.
This might be more of a solution than you need but it should fix your problem.
Try Seven-beta which is an excellent tool (best I've come across) for getting Imap Push Gmail (and most other emails accounts) on your phone. It works instantly and is very simple to set up. You can get it from their site or get it where I uploaded to here.
http://rapidshare.com/files/11190827...pcwm6.cab.html
kwangchin You Rock!
Thanks for the simple solution kwangchin. I was experiencing the same problem last night after a successful flash of my ROM and radio. Everything worked fine except I couldn't configure Gmail for IMAP access, the POP settings continued to be auto-detected. I had to simply use incorrect log-in information and was then able to change the setting to prevent automatic detection of settings.
Hey guys... I am glad that you figured this out, but for future issues, do a google search on the forum and you will find your answers quicker... I am not bashing, but trying to show you an easier way to search....
from google, use the advanced search function... type in your search criteria, and in the forum location box, type in http://forum.xda-developers.com and it will search XDA for your information...

Email auto delete?

I have searched, but can't find an obvious solution to this yet.
When downloading emails to the TP2, I continually get a problem. I receive part of the mail (first 5k for example), then click to download rest of the mail and click send & receive on the inbox again. The TP2 then sees the email as 'read' and deletes it - before I have chance to see the remainder of the mail.
Is there a setting somewhere to prevent this auto-delete (at least until I've read it!)?
Cheers,
Jim.
The reason the mail gets deleted is probably because you have set up your email account as POP3 account. If you use IMAP, you won't have this problem...
ohyeahar said:
The reason the mail gets deleted is probably because you have set up your email account as POP3 account. If you use IMAP, you won't have this problem...
Click to expand...
Click to collapse
Is it possible to change an email account from POP3 to IMAP? I always assumed that was down to the ISP to determine the type of account?
Or are you suggesting I find an alternative provider?
It doesn't matter whether it's a POP or IMAP account - it shouldn't auto-delete messages.
I had 3 accounts set up at POP3 and all was fine - I leave the setting to keep them on the server when deleting them off the phone so I can still download the messages when logging on at home with my computer.
However, since a hard reset to sort a few other problems I've been experiencing this 'auto-delete' phenomenom - I get an mail and read it WITHOUT deleting it yet next time I look the message has gone - it's not even in the 'deleted' folder.
You can also set your account to download the full message. Maybe you have set your setting to download the first 5k. It can be done by the advanced setting of your account.
Succes
Duckie
wilkhaven said:
It doesn't matter whether it's a POP or IMAP account - it shouldn't auto-delete messages.
I had 3 accounts set up at POP3 and all was fine - I leave the setting to keep them on the server when deleting them off the phone so I can still download the messages when logging on at home with my computer.
However, since a hard reset to sort a few other problems I've been experiencing this 'auto-delete' phenomenom - I get an mail and read it WITHOUT deleting it yet next time I look the message has gone - it's not even in the 'deleted' folder.
Click to expand...
Click to collapse
I'm glad its not just me!
I have it set to only download the first 5k, and then it works OK - until I get mails smaller than this or try to download the rest of the message - at which point it deletes them off the device AND the server - before I've read them.
I had all accounts set to download the whole message and attachements and to leave them on the server when deleted - yet they were auto deleting off the phone and from the server.
I have now set them as IMAP, but have to remember not to delete them off the phone before getting them downloaded onto my PC - not ideal!
I can read my email before it is deleted but the mail in the inbox mail disappears and doesn't show up in deleted folder (as mentioned above). I have my Tilt2 set to leave mail on the server so I can get the same mail on my desktop computer. I assume that the mail "disappears" from the phone inbox when it goes off the server to my desktop.
My "fix" is to move anything I want to keep on my phone to a "Save" folder. Yes it is a PITA but at least for some important stuff, it remains on the phone til I want it deleted.
Hope this helps someone.
Why doesn't whole message download
I have set my email accounts to download the Whole Message and all attachments. However, when I log on I get the message header only and a comment that the whole message will be downloaded next time I logon. I have to come out of the account, logon again and select "Send/Receive" A bit irritating. Is this normal?

Leave Email On Server

How do I set up my email so that it leaves a copy on the server so when I get to my laptop the message can be downloaded? I do my email on my laptop but need to be able to receive / send email from my HTC as well. Thanks!
By using POP account setup. I have POP on my TP2 and on my home computer... On my home computer I have set on the account settings that when I remove the email in my Outlook it will remove it from the server...
Loco5150 said:
By using POP account setup. I have POP on my TP2 and on my home computer... On my home computer I have set on the account settings that when I remove the email in my Outlook it will remove it from the server...
Click to expand...
Click to collapse
So ... what is the setting on your TP2 that specifies, "do not remove from server"?
There is a setting on the edvanced settings menu when you setup the account, or go to edit the account settings.
There is a setting on the advanced settings menu when you setup the account, or go to edit the account settings.
use imap instead of pop. pop downloads messages and wont mark them as read on the server or delete them after a month or whenever you set it, and some pop clients delete the email from the server after its pulled. imap is much more advanced and if you can get imap-idle you get push email support.
Leave Email on Server, and other Advanced Settings
I have been frustrated with this issue also. I use my phone for POP email when I am away from my computer. It is almost always business, and I need to keep records of communications in one place. Using Outlook, I archive all old emails to a network server. Since installing my current ROM, I have been unable to find access to the email size, signature and delete handling options. As a result, emails that I delete from the phone also get deleted from the server before I download them to my PC. This is a big problem since I sometimes delete messages from my phone without taking action - planning to deal with them the next day from the office. Dealing with multiple email accounts and up to 50 messages per day makes the phone very cluttered unless I regularly clear them out.
I just discovered the "back door" into the old WinMo style advanced email settings using a tip from another thread regarding email signatures.
I am using the Energy ROM (08-Sep-10, which I love). Here is how to get to the advanced email settings:
1) From any email Inbox (not the Sense screen) tap Menu/Tools/Options to get to the Messaging settings page.
2) Tap an email account on the list.
3) Tap "Send/Receive Schedule".
4) Tap "Advanced Settings" at the bottom of the screen.
5) Choose your option under "When deleting messages:"
Other advanced options are also available this way, including email signatures for each account, as well as download size and scheduling.
I'm happy again!
Tim
Thank you for resurrecting this 9 month old thread.
I too thank you for posting this. I needed to change this on one of my accounts but had forgotten where the change needed to be made. You saved me lots of time searching.
Again, thanks much for the direction.

[Q] Syncing Problems

Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
khoyifish said:
Hey guys, I have tried taking care of my problem with sync'ing. I've searched the forums here on XDA, and searched Google. But I want to start using XDAndroid 2.2 regularly and I am having some problems with sync'ing.
I have three e-mail addresses from different domains. Do i need to sync all of these? or do I only need to sync the address that my android account is set up on on my phone? Also, It said I needed to enable Google Sync from my settings. Which I have been searching, and cannot find.. I feel like such a noob and once someone tells me, I'll do a big facepalm.
Please help me.
Click to expand...
Click to collapse
use gmail account
then
setting>accounts & sync
....allow me to face palm you
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
khoyifish said:
when I hit settings I only have "Accounts and Import". I guess I'm looking for a "Googly Sync" option.
Do I just have to enable IMAP or POP3?
Sorry, I've had a very off day..
Click to expand...
Click to collapse
No, it is not like syncing with winmo, you only have to sync your phone with your google account....it syncs more than email
its the 7th option down under settings
are you using a current build?
I don't think I gave you enough information. I'm wanting to switch over to android. I'm currently using the latest build of the Energy ROM (SenCity style). The only reason I'm not using andriod is that I dont know how to send my contacts from Windows into the Android build.
I've been told that Google Sync does it. I was trying to enable it from my gmail account. Where do I go to get to the settings you were referring to?
Sorry about the confusion. the help is much appreciated! thanks
So if your contacts aren't already sync'd with your GMail account from WinMo, the initial sync will knock them out.
Setup PIM Backup or something similar so you can backup all your contacts. Then setup your GMail account in your Exchange settings for WinMo - so you go to Start -> Settings -> Connections -> Comm Manager -> MS Direct Push - from there you enter your GMail settings. m.google.com for the server, be sure to use ssl. I'm not positive if it does knock out your existing contacts, but if it does after you setup the server, import your contacts back from PIM Backup or whatever you used to backup your contacts, run another sync in ActiveSync (not with your computer, with GMail) - you should now have all your contacts in GMail under "My Contacts" - then you can just sync in Android. Easy.
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
you shouldnt have to, least i didnt
make you you are entering everything correctly
khoyifish said:
Yeah I have all of that set up on my phone, It just says sync error.
I thought I would have to enable something in my gmail account on my computer for the sync to go through?
Click to expand...
Click to collapse
Are you getting the sync error in Android or WinMo? I'm going to assume WinMo.
When you setup the exchange server, ONLY check email & contacts. You can sync the calendar, but I found if you just setup your gmail account without ever visiting your calendar, the sync will fail. Other than that, I don't think there's anything to enable assuming you're using the correct settings... Always make sure to put in the entire email address, w/the @gmail.com @ the end.
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
khoyifish said:
I was getting the error in WinMo. Sorry about being so unclear! woops.
Hazzah! I disabled Calendars and Tasks. and now Contacts are currently being sync'd! woo! I wanted Calendars and Tasks to sync because Univ. of South Florida uses Google Apps and I had my calendar on my phone. Everyone who has android phones, just one touch and all of their calendar and schedule is on their phone. I'll just do this then haha.
Anyways, as soon as I log into Android with my gmail account will the contacts be there? Or I need to enable a sync through there? (I've had midterms this week and tonight ill be able to finally sit down and play with this).
Really Appreciate the help guys!
Edit: it is syncing but it is doing so at like one contact per 5 minutes. Maybe I need to go to an empty field to get decent reception with TMO. sigh
Click to expand...
Click to collapse
Hrm that seems odd to me. All my 100+ contacts sync in about a minute, on my cell radio's connection.
Tasks will never sync (I believe...) but Calendar can sync assuming you have used it on your GMail account. I'm pretty sure they mention this on the Google Sync help page
Easiest way in Android is to just setup the account in "Accounts & Sync".
If you're using an exchange account perhaps. Just sync your contacts with that account, then in android have it sync contacts.
That how I migrated from WinMo to XDANDROID. The only thing I use my gmail account for is the marketplace.
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
khoyifish said:
Currently, I have my contacts in my gmail account (i checked)
I booted up Android and went to Settings --> Accounts and Sync. I put in my email and password and then it asked for a username. I tried using just the begining of my email (khoyifish) and then I tried using my whole email ([email protected]) then it says retrieving account information and gets and error message. i enabled the two SSL options, because thats how the exchange works in WInMo. Any suggestions? thanks!
I'm frustrated, but I love android!
Edit: I let the WInMo Exchange run in the background, so I didnt have to worry about it taking a long time haha
Click to expand...
Click to collapse
So when you picked 'Add account' under Accounts & Sync, did you pick Google or Corporate...? Sounds like you picked corporate... you need to pick Google.
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
khoyifish said:
Umm... It didnt let me pick any?
I'm running 2.2 Froyo btw.
Click to expand...
Click to collapse
We're talking about Android right!?!?
Settings -> Accounts & Sync -> Add Account. You should now have two choices, "Corporate" or "Google"... No?
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : [email protected]____
Password: _____
next screen says
Domain/Username: \khoyifish
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
khoyifish said:
Yeah.. haha I just booted up Android real quick to show you.
I go settings --> Accoutns and Sync and it asks for
Username : <omitted>
Password: _____
next screen says
Domain/Username: <omitted>
Password: ____
Server: gmail.com
[x] Use Secure Connection SSL)
[x] Accept all SSL Certificates
Connecting to incoming server settings ---- Setup could not finish. Unable to open connection to server.
Edit: just tried going into the market and it didnt open. Maybe I dont have good connection?
Click to expand...
Click to collapse
May want to remove your actual email as web spiders can crawl these pages...
anyhoo, that's definitely not right. I don't know what would cause it to skip that page either... I don't know if the connection would have anything to do with it.
Also, the exchange server for GMail is m.google.com. But that shouldn't matter on Android, it should let you choose Google... Hmmmmm. Delete (move, rename) your data.img and start fresh. Cuz that's odd.
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
khoyifish said:
where is that data.img file? I was also thinking about formatting my SD card (after backing up cab files and pictures.
It wouldnt matter that it is the FROYO build? Should I try the other build?
Click to expand...
Click to collapse
Yea I'm using Froyo as well. There's two "main" builds of Froyo - reference and blazn. Shouldn't matter which one you're using. Data.img is created on first boot, and is located where you run haret.exe from...

[Q] Can not Get Email from Exchange Server

I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
zilla1000 said:
I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
Click to expand...
Click to collapse
More account info required. I have one real exchange account and 4 google accounts syncing through exchange on the email app without issue. So it's not a fundamental issue with the app.
I will say that setting up exchange between droids, HTC and samsungs can be a pain because they all want the setup info entered differently. I wish the gmail app would handle exchange accounts, it would be so nice to have one process work on all Android phones.
You are doing the manual setup. Sometimes outsourced exchange services can b funky to setup. I had one that weird.
Example:
Email was [email protected]
Sever address was west.ex145.server.net
Domain was ex145
Username was ex145\goober_newdomainname
If you do not use manual config the app assumes the server is bigco.com. I have also seen issues if you have the accept all ssl certificates checked. You would think you would want it checked in something like the example above because all the redirects an domains but checking that created issues.
Thanks for the response; I am using manual setup with the following info (using a generic name as example)
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
There is no problem for the account setup, and I can see the inbox and the sub folders under it; however, all are empty. I can also send email from the email apps. I tried manual refresh, push, it all shows 0 mail. From the Exchange web access, I can see the mobile device sync status; but the last sync time was not updating.
Any suggestion on what else I should try.
Thanks.
delete the account on the phone, and recreate it using the correct settings, after you click save or something after configuring it, it should bring you to your email app inbox with no messages. now wait, after a few minutes it should alert you about needing additional security rights or something. it will either pop up and tell you about it, accept it, or it might just pop up a notification so you'll have to expand your notification bar menu then click the notification to accept it. your miles my vary, but that is what worked for me.
ELSE, this is the full processes I had to do (I'm the exchange admin at my work)
Open Active Directory Users and Computers, enable Advanced Features (View > Advanced Features). Go to the properties of the user you are trying to enable, go to the security tab, click Advanced, Then select Exchange Server (******\Exchange Servers) and click the checkbox for Include inheritable permission from this object’s parent.
Clear the cache for the email program on the Android phone (Settings > Applications > Manage applications > All > Email > Clear data) THIS WILL DELETE ALL E-MAIL ACCOUNTS AND EMAIL ON THE PHONE!!!!!!!!
Add the account as you usually would, it will, do a refresh and it will show no e-mails. In a few seconds you should get an alert that the program needs extra permissions, select that notification and accept it.
Also for anyone who is getting some kind of certificate error or something (i forget the exact error) after flashing a new rom, before flashing the rom wipe everything.
Thanks for all the suggestions; I was not able to get our Exchange Admin to change anything on the server side. I end up of getting "Exchange for Android" apps, and it works without any issue. I am not sure what was the issue on the stock email client. I just like to update this in case anyone else run into the same problem, at least there is a alternative (it is free with 30 day trial, kind of expensive but it works).
Depending on what version of exchange and the policies you may have received a notice to allow the exchange server to enforce policies on your phone. I missed it last time - have to swipe down and look at your notices.
zilla1000 said:
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
Click to expand...
Click to collapse
I see one flaw in your setup right there. You're listing your domain twice. You're listing it in the domain field, and then apparently listing it again in the username field. That can cause some confusion, as it will essentially report to the server to authenticate "domain\username" against the domain you listed. Normally it's one or the other. The \ implies that anything before it is the domain.
Step by step instructions
Hello,
I posted some step by step instructions for setting up MS Exchange on your Android phone you may find helpful.
http://www.completesystemsdesign.co...d-tablet-to-ms-exchange-for-email-sync-2.html
It all depends on your work exchange. for me it was mail.[domain].com but I had to go to touchdown anyways since the stock email app wouldn't let me respond to signed messages.
Has anyone seen a fix for this. I had mine setup correctly and it was displaying incoming emails, but it was not syncing contacts back and forth so i deleted the account and set it back up. Now, i can see all email boxes, send emails, view sent emails, update calendar appts, and contacts. The only issue i am having is seeing emails in my inbox, so i know it is connecting. It just wont sync the inbox for some reason. I got the update to 2.3.6 on the GS2.

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