Related
The Start menu pops up as and when it feels like it. It normally happens when writing sms. While writing, the start menu just pops up and it's bloody irritating.
I've tried hard reseting without any additional softwares on at least 4 different ROMs from here & the problem still persists. I'm convinced that it's not a hardware problem cos Karmba 7.2 Non-Touch ROM does not have this problem but the ROM is way to heavy which causes the PDA to slow down.
Is anybodyelse facing this problem? Is there a fix or something to this? Appreciate any help & advice i can get. Thank you.
P/s: I don't get this problem on my TyTN II, Dopod 838 Pro & Touch on custom ROMs
not really ment for the trinity forum is it ?
Rudegar said:
not really ment for the trinity forum is it ?
Click to expand...
Click to collapse
Oh sorry....forgot to mention. I'm using the Dopod810.
popup
Well, there has been a number of posts on this known Trinity weakness.
I also experienced quite an irritating behavior as well some time ago.
Look through the threads, you should find them. Personally, I do have the impression that since I use FTouchFlo, it is far better. However, this only is an impression ... not sure it helps,, but at least you should not feel like "I am the only one with this damned f..... thing" !
same problem
I have the same problem on my phone! specially when writing sms with phonepad and no stylus. You are right. It`s unbelivable annoying. the problem seems to dissapear when you are using the stylus and not flabby fingers..
Me 2 :'(
I am also having this problem.
I've noticed that it only happens when i press lightly on the screen, not when i press hard.I Suspect that it is a fault in the digitizer, and somehow it signals to the device that the upper left corner of the screen is pressed.
My suggestion for a possible solve is to write a little program that prevents the user from clicking on the start menu on the screen, by introducing a "non-click" zone where the start menu is on the today screen.
As i allways use the "windows" button i can always access the start menu. This, i think, will prevent this fault from happening.
My only problem is that i don't know how to program native C.
I have not tested my above mentioned theory, but i would wery much like to. So if there is anyone out there that can do this program, i would be very gratefull.
Scann69,
I would hate to make you nervous, but when I encountered the same problem you are havin it was the start of somethign terrible. My Trinity was back and forth from repair for over 6 months!!!
They replaced the screen, it worked for almost 2 days. They replaced the screen AGAIN but when it came back the 'vibrate' function of my poor Trinity didn't work. They then replaced the mainboard and now things appear to have settled down (but i've only had it back for a couple of weeks now).
My suggestion would be send it in for repair. Good Luck
WC
WangChung said:
Scann69,
I would hate to make you nervous, but when I encountered the same problem you are havin it was the start of somethign terrible. My Trinity was back and forth from repair for over 6 months!!!
They replaced the screen, it worked for almost 2 days. They replaced the screen AGAIN but when it came back the 'vibrate' function of my poor Trinity didn't work. They then replaced the mainboard and now things appear to have settled down (but i've only had it back for a couple of weeks now).
My suggestion would be send it in for repair. Good Luck
WC
Click to expand...
Click to collapse
this problem have been there since i bought the phone a year ago. Htc replaced my mainboard around 5 months ago because of some cameraproblems. I think Beebo has a good point about the digitizer. that would surtenly explain why it dont happen to me when i use the stylus. the problem mostly occur when i use my fingers on phonepad while writing sms..
i also got this problem...quite frequent
first, the changed motherboard, nothing solve and still happen quite frequent
second, changed lcd screen, happen less around once a day or 2 days once
i found this problem quite easily by using finger but now even using stylus it also appear....
how u guys solve this problem? got send to service center or just leave it?
Yep this isn't a WM6 issue
Yep it is a Trinity issue
Yep it is a hardware issue, something to do with the LCD screen. Some have said it gets worst if the phone is heated.
You might have seen improvement after installing touchflo because of the increased reaction time to touch.
No I don't know a solution
BeeBo said:
I am also having this problem.
I've noticed that it only happens when i press lightly on the screen, not when i press hard.I Suspect that it is a fault in the digitizer, and somehow it signals to the device that the upper left corner of the screen is pressed.
My suggestion for a possible solve is to write a little program that prevents the user from clicking on the start menu on the screen, by introducing a "non-click" zone where the start menu is on the today screen.
As i allways use the "windows" button i can always access the start menu. This, i think, will prevent this fault from happening.
My only problem is that i don't know how to program native C.
I have not tested my above mentioned theory, but i would wery much like to. So if there is anyone out there that can do this program, i would be very gratefull.
Click to expand...
Click to collapse
but this not the way to solve it. this is the trinity's hardware problem. why need us to bear this problem.
what the technician do is change lcd touch screen. it will not solve becoz after a while it will come back. i go to service center until i tired
after monitoring, it still popup at least once a day....
i really don't know how they solve the problem....damn frustrating....
i have this problem too, but only recently.
who gonna be help?
first prob is the start button popping up, next step is that it continually does this and infact will not allow any screen inputs....as in total piece of #$%(ing crap. I have a dopoid d810 in canada , started 2 months into owning the phone , htc will not service it, and pretend like they dont know why this is happening ( there is info all over the net about it, many people think it is the chip that is improperly mounted to the mouther board that controls screen input). AS Dopod has the service contract on this phone htc will not service it for me and of course dopod does not have international warranty. HTC screwed me hard and long.....I have never been so disappointed with a product in my whole life ( even cereal box xray glasses were better than this)
i had this too on my m700, i think it is an issue with the screen mounting, certainly heat and things may well affect it. Possible the casing pushing the top corner of the screen or something.
I had mine replaced by orange.
rjefferis,
what did orange replace for you? touch screen or whole unit pda?
chunga168 said:
Yep this isn't a WM6 issue
Yep it is a Trinity issue
Yep it is a hardware issue, something to do with the LCD screen. Some have said it gets worst if the phone is heated.
You might have seen improvement after installing touchflo because of the increased reaction time to touch.
No I don't know a solution
Click to expand...
Click to collapse
Yes, all you said are right.
the trinity, there are two problem:
one is the LCD mounting, if you touch the LCD slightly, it will push the screen to the corner as click start menu. for the people who met the problem once in few days, it is all right.
the second problem is serious, as you said "worse when heated", that is because a resistant near CPU is designed in wrong place. the problem will happen freqently everyday and worse when phone is hot (cuz the NTR resistant). once it happens, it will get worse and worse till the motherboard breakdown.
i know some people they replace the resistant to fix the motherboard by them self, and they write down all the progress. if some one really handy and insist to fix the problem, i am happy to translate the progress in to WWE
that day i asked staff at service center, they said never occur this problem so far
i asked htc staff(my friend), he said don't know got this problem. seem like htc don't know this problem....
OK I have a T-Mobile Dash with Kavana's WM 6.1 and it *was* working just fine. I flashed the ROM about a week ago, installed SmartToolkit, and it's been running fine for a few days.
Today, out of the friggin blue, I now have a bunch of white lines on my display. They start at the very top of the screen, and fill up a little more than 1/3 of the screen. Each line is 1px thick, and it skips every other line.
I did a screen capture, but it didn't pick the problem up (the captured screen looked great), so I photoshopped the screen shot to show you folks EXACTLY what it looks like on my phone.
This morning, it was fine. I made some calls, sent some emails, and it was working fine. Just about 20 minutes ago, I noticed this problem. I have NOT adjusted any settings, added new software, dropped it, submersed it, or modified it in ANY way. I didn't power cycle it, plug it in, or do anything more than let it sit on my desk next to me.
After I noticed the problem, I reset it, and it was there. I took the battery out, let it sit for a few minutes, rebooted it, and it was still there. The lines DID appear in the windows splash screen as well as the HTC boot logo (the boot logo is not pure white, more like a light grey, so if you angle the phone down a little to darken the grey, you can see the white lines)
These lines appear above ALL screens, including running programs, system menus and messages, and even when shutting down. It does NOT, however, seem to affect the phone's performance, so I can live with it for a few more hours until I see some replies here.
Unless this something that is easily remedied, I figure these should be my next few steps (unless a guru tells me otherwise):
- Soft reset (tried, not solved)
- Soft reset including battery removal (tried, not solved)
- Re-flash ROM with Kavana's 6.1
- Re-flash ROM with T-Mobile factory install (link, anyone?)
- Call T-Mobile for device replacement.
That's my battle plan for now... any thoughts, anyone? Thanks in advance for your help.
Attached picture in my first post updated... I used photoshop to make it look *exactly* like the actual screen. That's the best I could do without actually taking a picture of the phone itself. :\
"Bump" <-- Sorry... don't know if that's against the rules here, but at this point I'm ripping the hair out of my head. Can someone please help?
I had the same problem except it was with i screen I purchased on ebay. It looked exactly the same as yours right after i installed it. It seems the screen was defective. I couldn't fix it so I got the vendor to replace my screen and the new one worked like a charm. So you may, unfortunately need to purchase a new screen.
Like hell I will... the damn thing is less than a month old!!!!!!!! T-Mobile will buy a new screen! LOL
Hey, thanks a lot, I really appreciate that!!
for sure. I wouldn't void my warranty either. Unless someone else has another solution, I would just reflash the t-mobile rom and get replaced. That's a bummer man. Hopefully you get it worked out. Glad I could be of assistance.
Thanks again!
I'm on the phone with TMo right now, and I'm starting to get pissed. I originally signed into t-mo in October last year, so it's been what, 6 months? Since then I've done 3 warranty replacements with the Wing, then they did a "Multiple exchange" to the Dash (which I cant figure out, seeing as the Dash is cheaper) and now this, with a dash less than a month old.
I think I'm going to start a new topic about this so everyone can see what kind of run-around t-mobile is giving me.
Can you say that in plain english now.
Mikey1022 said:
Can you say that in plain english now.
Click to expand...
Click to collapse
I left Sprint for T-mobile in October of 2007 (last year), when I bought the Wing. Since then, I have had to replace it 3 times. Then, on the last warranty replacement (about a month ago) I asked for an alternate model. They sent me the Dash.
Better?
SpringfieldXD45C said:
I left Sprint for T-mobile in October of 2007 (last year), when I bought the Wing. Since then, I have had to replace it 3 times. Then, on the last warranty replacement (about a month ago) I asked for an alternate model. They sent me the Dash.
Better?
Click to expand...
Click to collapse
Yeah like i said in your other post...which i think one of these should be closed. Maybe it's you not the phones.
Mikey1022 said:
Yeah like i said in your other post...which i think one of these should be closed. Maybe it's you not the phones.
Click to expand...
Click to collapse
Dude, who put sand in your shorts??? How the HELL do you work out this is ME?? The phone was sitting on a DESK when this happened. It's never been dropped, submersed, abused, struck, anything...
Oh wait, that's right... When I asked T-Mobile about this and they said it's a KNOWN PROBLEM, I suppose that's my fault too, right?? I think you should do a little less talking, because you're a pretty ignorant and useless member that just likes to reply to posts with meaningless, unhelpful, rude messages.
You know, I love the way some people act on this board... (Don't get me wrong, most of you are excellent and helpful, and I'm grateful) But some of you just like to sit here and make absolutely no useful contributions... you just like to chastise people and act all superior without giving any real advice or help.
Ever think maybe people come here for help? If you can't ask for it, or you can't give it, then what are you doing here?
Both of you should mellow out. I adore my dash, but I'm on my third one, (my first refurb) and it has ...issues. My last one died in it's sleep in my pocket. It isn't exactly the toughest phone around, nor the most stable. I suspect the wing is even less reliable, as I researched one at length before choosing dash.
Of course, every time one bites the dust, I think, "is it me?" It isnt that unreasonable for someone else to wonder the same.
Peace love, and good luck with TMo. I've gotten a lot more help from them with sugar than I ever got from Sprint or Verizon with any approach. Don't loose your cool.
Even though I agree with your sentiments, I'm finding it a bit hard to mellow out.
However, I disagree with you on one thing: Yes, I think it really is THAT unreasonable for someone to wonder if the problem is me.. One of the Wings TMobile sent me wouldn't even power on, right out of the box... how the HELL is that my fault, and how the HELL is it natural for someone to think that it is?? What, did I open the box the wrong way, sending a static charge through the foam and frying the circuitry of the phone??
Furthermore, to assume that I'm the problem, when I've shown no signs of incompetence or admittances of dropping, submersions, etc. is not only unethical, it's also pretty insulting.
I know perfectly well how to care for electronic devices, and if I did accidentally drop or submerse a phone, I would be embarassed to try to blame T-Mobile for it.
No, I'm sorry, but it is 100% NOT my fault, and without PROOF it IS unfair and unreasonable for someone on this board to assume so. Certainly if T-Mobile thought it was my fault they wouldn't keep sending me phones, now would they?? No, I'm sorry, but I think people here that are that ignorant are simply posting because they have nothing better to post... and perhaps they just get off on ripping into other people. Perhaps they had their lunch stepped on a few times too many in high school. Maybe they weren't hugged enough. I don't know. All I know is they have no right to make assumptions about me. I didn't do that to them, so they should show me the same respect.
ow my head
Im sorry if this is a noob question......I need to take my phone to the store to be fixed or exchanged due to me having a burn spot on my screen.....what is the best way going about losing root or covering it so they cant find out.
http://tinyurl.com/34mqxwn
That'll do it!
Sorry but had to!
Search the development forum for unroot and you'll find quite a few threads.
Here's just one of many:
UNROOT
bender1077 said:
Sorry but had to!
Search the development forum for unroot and you'll find quite a few threads.
Here's just one of many:
UNROOT
Click to expand...
Click to collapse
that's cool man, lol....but hey thanks for the link, I actually found the thread with the official latest RUU and just ran the exe.....thanks though!!!
Had the same problem on my phone. took it to an actual sprint repair center and they replaced the lcd.
First off, sorry, I know this is a dying thread buuuut instead of starting a new one I was wondering;
If you haven't taken your phone in could you post a pic, as best you could, of the burn? I thought this was an issue with my screen as well, but when I took my phone in to the Service Repair Center to have this random reboot issue looked at I brought this up. Guy said it was from pressing too hard on the screen .... now I know I've seen LCD monitors that have had this issue, the result of someone smashing their finger into the screen and it sort of looked like this, but I'm positive this isn't the case.
I've seen pictures of others and it looks like mine, so that's what I thought it must be. Guy basically said, with all confidence, that that was the issue. Then he proceeded to tell me to not put the phone in my back pocket and sit on it. Well, no ****. Unless someone sat on my lap and did this, which is unlikely as I would have instantly removed the phone (also the spot probably would have been bigger) so I'm sure that isn't the case. But I couldn't really argue with the guy seeing as to them, the customers never know what they're talking about.
So I guess, long story short guy said he couldn't replicate my reboot issue and said a new battery would fix it. Suffice to say, that wasn't the case and I was able to replicate the issue in 3 minutes once I charged the new battery up. But; could a picture be posted? I've seen pics, now I'm searching and I'm not finding anything .... here and over the interwebs.
If this thread dies, that's fine, am pretty much at the point I'm just going to go through insurance anyways to avoid any run around.
Thanks if ya can, and if not, no big deal.
/ridiculously long post
conqu1stador said:
First off, sorry, I know this is a dying thread buuuut instead of starting a new one I was wondering;
If you haven't taken your phone in could you post a pic, as best you could, of the burn? I thought this was an issue with my screen as well, but when I took my phone in to the Service Repair Center to have this random reboot issue looked at I brought this up. Guy said it was from pressing too hard on the screen .... now I know I've seen LCD monitors that have had this issue, the result of someone smashing their finger into the screen and it sort of looked like this, but I'm positive this isn't the case.
I've seen pictures of others and it looks like mine, so that's what I thought it must be. Guy basically said, with all confidence, that that was the issue. Then he proceeded to tell me to not put the phone in my back pocket and sit on it. Well, no ****. Unless someone sat on my lap and did this, which is unlikely as I would have instantly removed the phone (also the spot probably would have been bigger) so I'm sure that isn't the case. But I couldn't really argue with the guy seeing as to them, the customers never know what they're talking about.
So I guess, long story short guy said he couldn't replicate my reboot issue and said a new battery would fix it. Suffice to say, that wasn't the case and I was able to replicate the issue in 3 minutes once I charged the new battery up. But; could a picture be posted? I've seen pics, now I'm searching and I'm not finding anything .... here and over the interwebs.
If this thread dies, that's fine, am pretty much at the point I'm just going to go through insurance anyways to avoid any run around.
Thanks if ya can, and if not, no big deal.
/ridiculously long post
Click to expand...
Click to collapse
sure I'll try and post a picture later.....now on mine it's more noticable on a white screen but it can still be seen on darker screens.....it looks like 2 more may be popping up as well.....I may get **** for this, but I have the best buy insurance and I just took it up to them and they are going to send it in for repair or may junk it out for a new one (im waiting to be called back until they have a loaner phone)
Cool man, yeah I too really only notice it on white / lighter screens. Like I said I guess it could be from pressure but another pic I had seen looked similar so that's why I think that's the case, even though he sounded pretty sure. And I wouldn't sit on my phone lol I baby my electronics to the point of it being almost ridiculous. Thanks for the response.
Sent from my PC36100 using XDA App
A few users have reported a Blank Screen of Death, with myself included.
The problem being that the phone's display doesn't switch on when you wake up the device. At this time, Everything else will including the Digitizer and Capacitive buttons.
I have spoken with HTC service centers across Australia and NZ to come to the conclusion that this is a motherboard problem. The infamous flickering issue seems to be involved also, which ends up shorting out the video driver.
The issue isn't just limited to the screen not displaying anything either, there's also the possibility that the back light will cut out, and sometimes leading to corruption on the display.
This isn't just with some devices either, it seems like anyone that has had the screen flickering issue are at risk of this.
To give you an idea of how much it costs to fix this issue, I was quoted at $250 AUD for just the motherboard alone.
The best part is, HTC may also deny your warranty for unlocking your bootloader, as they have with me.
I'll be posting more information as it develops.
EDIT 29/07/12 :: I'm going to request a transcript of my last conversation with HTC but until then, they're denying that this is a problem and saying that it's the user's fault. How? We use our phones to much, or inappropriately.
It's becoming obvious that they're trying to avoid spending anymore money fixing these issues, and have decided just to move on and release a new One X model. (according to news sources.)
Also, Boobinator just posted a video of the One X's screen corrupting while it isn't stuck under the BSOD which you can see here and here
Just to recap.
When the initial issues were found with screen flickering and corruption on the display, we were told it was a software issue.
Many months later, I along with many of you are still experiencing it, even though it's not nearly as bad as it once was.
Now there are growing reports that One X's are starting to lose their displays, and the poly-carbonate weakening and bending the antenna pins. (You can find more information here)
This is something you should all be aware about when purchasing this phone.
Best of luck!
Reserved.
Update Bump
Maybe us in America can file a class action lawsuit? I'm no lawyer here but anyone with better understanding of American consumer laws chime in?
This is problem that occurs with normal usage of the phone.
Another day, another hardware issue. HTC is going down the drain, im hugely disappointed in the way they are handling this mess. Improper testing, too slow to fix problems or ignore/deny them. Bull**** games about unlocking and warranty and now they are already talking about releasing more phones. Its easier for them to move on to a new model than to do the right thing and do a complete recall. Is this a QC issue or a design flaw, with all the negative reports I'm thinking its the latter.
HTC better handle this properly, they need to stop development on all new products untill this is solved.
Sent from my HTC One X using xda app-developers app
Can u please send me details about the store that sells the motherboard ?
I have the same problem...and I need my phone fixed !
Thx
Is this the same flickering that happens in some ROMs when you rotate the phone?
Mine too
This just started happening to mine Nothing displayed on the screen, but it still responds to inputs. Even rebooting into fastboot, same problem. So everything is functioning except the display.
Have just handed it back to vodafone for repair, don't like my odds with the unlocked bootloader though :/
I had this issue on Viper or Android Revolution, but not on other ROMs. But I'm starting to get wifi issue, scratches, scratches on camera lins. I should buy S3, not this.
Sent from my HTC One X using XDA Premium HD app
sent it back because of flickering. I just hope they will fix the problem properly and change the motherboard.
Sent from my Legend using xda app-developers app
This happened to my Incredible S too if any one's interested.....
I'm not buying the HOX, I'm sorry. There's just too many different issues for too many people with this phone. It's an expensive top of the line phone, that does appear to be pretty shoddy put together. I don't care if it's under warranty and I have dumbass-insurance if I break it, but I can't send my phone inn all the time even if it's free. You shouldn't have to send it in at all.......
I presume now know we know why HTC is loosing money, market share and their stocks are going down....
This happened to me too, about a month ago, the phones been in repair since then(1 month, are you freaking kidding me HTC). I also unlocked the bootloader, lets see whether HTC charges me or not.
Also, I managed to get the display to work(somewhat) after shaking the device a bit. But even after that the display wont work properly, I even have 2 short videos of the screen acting weird when i got it to work. Here they are - Video 1 Video 2
Sorry for the ****ty quality, got it on my iphone. This was after I shook the device and the display magically started working. Even with the display working you can see it is really weird, even unresponsive at times.
So guys, there are a lot of places you can buy motherboards from, but they will charge you a lot more than what it's worth mainly because of the shortage within HTC.
I'm so sorry all of you are going through this, but i think we need to raise awareness of this issue. People are buying these phones without realizing there's a good chance they're going to have either bad WiFi antenna's or even a bad motherboard.
Send this to your friends, post it around, contact HTC.
Best of luck!
I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o
may heat have damaged gpu? it looks like when pc's video card is about to fail (like faulty memories or damaged gpu)
CAPSGUY said:
I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o
Click to expand...
Click to collapse
Heat damage.
I doubt it's heat damage, i hardly played games on mine and it had that problem. I think the most i played was Triple Town, and that was it.
Also, wouldn't it be a massive problem if it was heat damage? That means the tegra 3 processor can't handle stress, and given that the phone inherently has heating issues, this just draws the conclusion that the Tegra 3 is bad news?
it may be a faulty soc
From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.
Atrixx said:
From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.
Click to expand...
Click to collapse
Not all of the first batch flickered. Stop exaggerating.
Hi guys. I wanna ask you one thing.
Even though this is a wonderful device (imho only z3c is better, the others aren't up to this one) I noticed a bothering problem and that is sometimes, when I use my smartphone for a long-time-session, the touchscreen starts turning crazy, making fake inputs, even if I don't touch it. Problem solves just locking and then unlocking the device.
I realize that it's not a big problem, ok, but when it becomes frequent and unceasing, well, it's very annoying.
Now, I wanna ask you: is it just a problem releated to my phone or it's some bug software-releated?
I'm still on 4.4.4 (I don't wanna change... it's sooo smooth :angel and I'm rooted with bootloader locked (but I'm sure it's not a problem linked to this last condition in that it happened also when I was on stock entirely).
I hope you can give me some explanation. :fingers-crossed:
Thank you in advance
I just realized that it's the wrong section where post this kind of thread. Since I guess I cannot delete my post, moderators may you move it to "Troubleshooting" section please?
I'm so sorry for the mistake but I'm new on XDA.
Thank you very much
have you got a flap pocket ? ( with felt fabrics) on my Z1C, the problem is caused by the housse protector (muvit mark) ... whether yes, change should solve your problem hull
I have also been experiencing such weird behaviour. The problem was frequent on 4.4.4 but on 5.1 I haven't noticed that problem yet. Anyway I guess it may be gone because I've changed the screen protector.
i have the same problem when the phone becomes a little hot