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I've heard the rumors... T-Mo's customer service is legendary. They're the best in the game. Everyone says so!!
Rewind: October 2007. I was a Sprint customer. After 3 years of hell with Nextel, no service in Rhode Island, replacement phones, billing errors, and long wait times, I became an ex-Spring customer when I threatened to leave Sprint for T-mobile, and the customer service SUPERVISOR said to me "You do what you have to do..." *click* and hung up on me. So I did just that... I walked into a t-mobile store and bought a wing.
Fast-forward: Today. It's now 6 months later. I've had 3 warranty replacements on the Wing, then (because I was fed up with the wing) I asked for an alternate model. They told me the only other "multiple exchange" model was the Dash. So they sent me a dash (which I can't figure out because it's cheaper). That was 3 weeks ago. Today, I noticed a bunch of white lines on my screen (see my other post for a screen shot).
I just got off the phone with T-mobile. They confirmed that this is a problem with the Dash, and the brackets holding the screen apparently break for no reason at all, causing this problem. It can happen for any or no reason at all. Well, the wing might be slow and lock up and reboot itself when it wants (though I fault t-mobile's ****ty software for that) but at least it kept it's screen in tact.
So I told them I wanted a wing back. They refused, because I did not qualify for the multiple exchange, since it was only my first dash. I told them I needed a phone that DIDN'T lose it's screen at random, so I wanted the Wing back (which is what I originally paid $300 for) and they said no, because that only applies if I had 2 or more defective dash's. What the hell is wrong with this company!?!? They can't send me a Blackberry Curve (even though it's the EXACT same price as the Wing), they can't send me ANYTHING, not even a basic phone. They said if I wanted the wing now, it would cost me $400!!!
Now, looking back at Sprint, with their new CEO (who has vowed to clean up customer service) and their newest plan (simply everything), and the coolest phone I've ever seen (the Sprint "Touch") I think I'm going to pay the early termination $200 fee and switch back to sprint when I get my $600.00 economic stimulus check from the government in May, and I told the t-mobile guy that too. He said "Well, sorry to hear that, but there's nothing we can do for you..." <-- What the hell is that??? What happened to customer service? I left Sprint because they sucked, and now they're getting better and T-Mobile sucks.
Looks like I picked a bad time to leave Sprint and an even worse time to join T-Mobile.
WARNING TO ALL THOSE WHO ARE THINKING ABOUT SWITCHING TO T-MOBILE OR BUYING A PDA FROM T-MOBILE: DON'T do it!!! If it's a bad model, you'll be stuck with it!!
I am SICK of getting new phones every month in the mail. It takes me about 6 hours to get my phone looking & acting the way it should. I have to flash the ROM, copy pim.vol, change the theme, remove the stupid "callstart.wav" file, hack the **** out of the registry, and set up email, internet connections, and everything else. I've wasted countless days of my life doing this.
I've reached the end of my tether. I hope a perspective T-mobile customer reads this and it helps them decide to NOT go to T-mobile. Likewise, I hope a higher-up at T-mobile reads this and gets the message.
LMFAO Dude grow up.
SpringfieldXD45C said:
I've heard the rumors... T-Mo's customer service is legendary. They're the best in the game. Everyone says so!!
Rewind: October 2007. I was a Sprint customer. After 3 years of hell with Nextel, no service in Rhode Island, replacement phones, billing errors, and long wait times, I became an ex-Spring customer when I threatened to leave Sprint for T-mobile, and the customer service SUPERVISOR said to me "You do what you have to do..." *click* and hung up on me. So I did just that... I walked into a t-mobile store and bought a wing.
Fast-forward: Today. It's now 6 months later. I've had 3 warranty replacements on the Wing, then (because I was fed up with the wing) I asked for an alternate model. They told me the only other "multiple exchange" model was the Dash. So they sent me a dash (which I can't figure out because it's cheaper). That was 3 weeks ago. Today, I noticed a bunch of white lines on my screen (see my other post for a screen shot).
I just got off the phone with T-mobile. They confirmed that this is a problem with the Dash, and the brackets holding the screen apparently break for no reason at all, causing this problem. It can happen for any or no reason at all. Well, the wing might be slow and lock up and reboot itself when it wants (though I fault t-mobile's ****ty software for that) but at least it kept it's screen in tact.
So I told them I wanted a wing back. They refused, because I did not qualify for the multiple exchange, since it was only my first dash. I told them I needed a phone that DIDN'T lose it's screen at random, so I wanted the Wing back (which is what I originally paid $300 for) and they said no, because that only applies if I had 2 or more defective dash's. What the hell is wrong with this company!?!? They can't send me a Blackberry Curve (even though it's the EXACT same price as the Wing), they can't send me ANYTHING, not even a basic phone. They said if I wanted the wing now, it would cost me $400!!!
Now, looking back at Sprint, with their new CEO (who has vowed to clean up customer service) and their newest plan (simply everything), and the coolest phone I've ever seen (the Sprint "Touch") I think I'm going to pay the early termination $200 fee and switch back to sprint when I get my $600.00 economic stimulus check from the government in May, and I told the t-mobile guy that too. He said "Well, sorry to hear that, but there's nothing we can do for you..." <-- What the hell is that??? What happened to customer service? I left Sprint because they sucked, and now they're getting better and T-Mobile sucks.
Looks like I picked a bad time to leave Sprint and an even worse time to join T-Mobile.
WARNING TO ALL THOSE WHO ARE THINKING ABOUT SWITCHING TO T-MOBILE OR BUYING A PDA FROM T-MOBILE: DON'T do it!!! If it's a bad model, you'll be stuck with it!!
I am SICK of getting new phones every month in the mail. It takes me about 6 hours to get my phone looking & acting the way it should. I have to flash the ROM, copy pim.vol, change the theme, remove the stupid "callstart.wav" file, hack the **** out of the registry, and set up email, internet connections, and everything else. I've wasted countless days of my life doing this.
I've reached the end of my tether. I hope a perspective T-mobile customer reads this and it helps them decide to NOT go to T-mobile. Likewise, I hope a higher-up at T-mobile reads this and gets the message.
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Click to collapse
Looks like someone woke up on the wrong side of the bed today! I for one would never EVER go to sprint. I don't care how much 3g or EV-DO they have...I used to be work for sprints technical support desk and i absolutely hated it! all they cared was for you to get off the phone as quickly as you could try to sell some add-on crap that you didnt need... retrigger the IOTA (internet over the air refresh) and get off the phone ASAP! and the reson why the tech do this is they dont get a bonus if they dont have an average call time under 7 minutes! i went to work for them thinking it was a technical job and all it was , was a front for over the phone sales! i was only there for 8 months and i hit the door as soon as the opportunity arose.
Maybe its you, not the phones. Ever think about that.
T-Mobile is not here to exchange any phone "YOU" decide to mod, drop, throw, dunk,etc.
They have a limit on how many, per customer, can get an exchange.
There is a thing called insurance you can buy from them, for this specific reason.
Pay up to keep getting a new phone every 4-6 months.
And see, I am the exact opposite of what the first poster said, I am a current SunCom Wireless customer, who was just bought out by T-Mobile, and I have had nothing but good things from TM's customer service. I called them about getting a Wing, and if they would provide me with a TM SIM card that would work with my SunCom plan....which wont work of course, so instead they say-"Hold on one moment and let me look at your account...(so I give em my account number, a SUNCOM account number mind you)and the dude comes back and says, well with your anytime rewards(basically 5USD off of a new phone that yoy get for every month you stay with SunCom), you can get a Wing for 249.99, and we will go ahead and SIM unlock it for you before we ship it, so that you can use it with SunCom. Then when SunCom and TM become one company, we will send you a TM SIM card(because thats what they are doing with everybody) and you will still be able to use your SunCom services and current billing prices." So of course I say hell yeah, and give the guy my debit card number, and he comes back and says, "Oh, and you also qualify for free next day air!" so hell yeah, I do LOVE TMs customer service already, and im not even one of their customers yet! BTW, teh Wing=AWESOME!
I sort of had a similar experience.
I had a Shadow, and did not like it, I really wanted the Dash to begin with..
I called and asked to send the Shadow back, and that was fine, but they wanted me to pay $200 upfront.
After thinking about it, I said no.
Called back asked for a supervisor, who immediately called the proper department, got my phone sent out FREE, gave me the rebate instantly, and also sent me a free bluetooth headset.
I have no problem with T-mobile, but if you do, call back and ask for a supervisor.
I LUV me dash and I think that Tmobile is probably the best mobile phone company. Hell they didn't ever try to sell up, but they did help me downgrade my plan with courtesy and respect and no additional months on my contract.
As to your problems with the Dash, I am sorry I would still get another. Even great products have some problems with them. I have had my Dash for over a year and couldn't possibly be more pleased. I keep it in a case and it is in pristine condition. My contract is over and I really would like a 3g device but there isn't anything I would like more than the dash out there. Especially with google's web page compression and the opera mini.
I work at IT at a hospital and most...no every smartphone has KNOWN problems with them. Please don't ask about getting a TREO..... You won't see known issues broadcast anywhere unless you are an major enterprise client. Cellular companies don't usually ever mention problems to nickel and dime clients.
My sister has major problems keeping a working cellphone for more than 4 months since they stopped making them large plasic bricks in the 90's. She has had her Dash for over a year as well. It has a large crack in the screen (no actual harm just a large crack). Various large gashes and the power button has to be pushed extra hard but it's still workin! So if you ask me it is a brick.
Tmobile is different. They only have edge no 3g at all that is a dealbreaker with enterprise clients. They only have nickel and dime clients. I think in general Tmobile have to be nice to their personal clients and they are. Just don't put a pink logo on your website!
Allright... for those of you telling me to "Grow up" and "Maybe it's not T-mobile, it's you" First of all, I'd like to remind you that I'm at least being polite to you. See, I reply to topics to give USEFUL information, not scathing remarks. That makes for somethign we like to call "a pleasant atmosphere". Perhaps you've never heard of that before. So how about YOU grow up? Thanks
I'd also like to point out that "I" am hardly the reason for the following WING issues:
Phone #1: Random reboots, battery lasted for 2 hours max, touch screen would stop working, and only come back after a reboot.
Phone #2: Extremely slow (timed: 34 seconds for the start menu to appear after pushing the start button.. OUT OF THE BOX), random reboots.
Phone #3: Internet would not work at all. On the phone with PDA Tech support who walked me through everything he wanted me to do, then finally HE suggested replacing the phone.
Phone #4: Would not power on at all.
Phone #5: The dash: Everything is working fine. Today, while sitting on my desk (e.g. not being dropped, submersed, etc.) a bunch of white lines appear on my screen. A member of this board said he had the same problem, and even T-Mobile said it was a known issue...
I'm sorry, but please explain to me HOW that is "me" and not t-mobile!??! You've obviously proven to me what great intelligence you have by demonstrating your innate, Jedi-like ability to sit at a keyboard and say "Dude, grow up" and "Maybe it's you not t-mobile" So please explain, Captain SDA... I eagerly await your solution to "my" problems with these "perfect" phones.
My mom once told me "If you don't have anything nice to say, don't say anything at all". Clearly your moms never told you that, Perhaps you should ask YOUR mom for that same advice. Judging by your superior online personalities, that shouldn't be too hard: Just leave your basement and walk upstairs. I'm sorry you don't understand the value of a dollar, and the fact that I have now spent $300 on a phone that doesn't work, and I religiously pay my bill for a service I can barely use. I'm sorry that upsets me. You're right, I shouldn't complain about that.
*** sigh ***
For the rest of you: Thanks for the advice about going back to sprint. The only reason I'm even thinking about it right now is because of all the good things I heard about the new CEO and the changes he's making, and I'm excited about the Samsung Instinct as well as the Sprint HTC Touch, which I personally got to use and it was lightning fast!!
My point was that T-Mobiles history with you as their customer.
When i read the story, i thought, this guy has no luck with phones. Do you honestly think T-Mobile will start giving away replacements to a person that has a history of mishaps? Look at it from their point of view also.
The thing is these days, people think everything is about themselves.
Sorry if you hate my replies. I tell things the way I see them. I don't sugar coat anything.
If you had said THAT instead of "Dude grow up" at first, it would've been a little nicer, don't you think?? Do you think I don't have enough on my plate already, after bleeding out all kinds of money for a damn phone & service that I can't even use, without having to put up with wisecrack remarks??
Yes, I DO expect T-Mobile to stand behind their products.
I respect the hell out of calling shots as you see them, but I question HOW they're seen. Throw me a bone, will you??
SpringfieldXD45C said:
If you had said THAT instead of "Dude grow up" at first, it would've been a little nicer, don't you think?? Do you think I don't have enough on my plate already, after bleeding out all kinds of money for a damn phone & service that I can't even use, without having to put up with wisecrack remarks??
Yes, I DO expect T-Mobile to stand behind their products.
I respect the hell out of calling shots as you see them, but I question HOW they're seen. Throw me a bone, will you??
Click to expand...
Click to collapse
*tosses a bone in the air *
Kidding
SPRINT!!!
you know even if i had 10 phones break on me, through running normal software or even modified i would like the company to replace, even if it was my fault... thats what u pay insurance for and thats what makes great customer service. Think about it... how many people know more about the phones then someone that modifies them? not your average user, i referred about 15 people just because sprint is so good with me breaking my phone anyway i did( twice but w/e), not just a new phone but every little thing(a new box, battery, phone, 2x stylus, etc...). no need to grow up its a normal thing to worm someone about a HORRIBLE service provider, i've had sprint for a couple months no complaints, well maybe my bill once but i just shot them an email about my bill being $300, next day they gave me an extra $500. if u switch to sprint get the sero account and you may want to do it fast because no one knows how much longer that type of plan is going to be available....
atomiix said:
you know even if i had 10 phones break on me, through running normal software or even modified i would like the company to replace, even if it was my fault... thats what u pay insurance for and thats what makes great customer service. Think about it... how many people know more about the phones then someone that modifies them? not your average user, i referred about 15 people just because sprint is so good with me breaking my phone anyway i did( twice but w/e), not just a new phone but every little thing(a new box, battery, phone, 2x stylus, etc...). no need to grow up its a normal thing to worm someone about a HORRIBLE service provider, i've had sprint for a couple months no complaints, well maybe my bill once but i just shot them an email about my bill being $300, next day they gave me an extra $500. if u switch to sprint get the sero account and you may want to do it fast because no one knows how much longer that type of plan is going to be available....
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Click to collapse
Yea but the key element of your situation that makes it different from the person that made this thread is that you have INSURANCE! things are a whole heckofalot different when you have insurance. When you don't, you stand a chance at ending up like this poor guy! The only thing about insurance i absolutely despise is you always get a reburb.
I have to disagree...If i had a company and sold you a phone. If you modify the rom in any way, warranty is void.
I think even with insurance it gets voided. (I may be wrong)
Mikey1022 said:
I have to disagree...If i had a company and sold you a phone. If you modify the rom in any way, warranty is void.
I think even with insurance it gets voided. (I may be wrong)
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Click to collapse
No because most insurance plans cover damage ... which cover both physical and software.firmware damage.....
pudgedaddy said:
No because most insurance plans cover damage ... which cover both physical and software.firmware damage.....
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Click to collapse
original and modified firmware?
Mikey1022 said:
original and modified firmware?
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Click to collapse
Yes! Heck even if it didnt and the insurance covered only physical damage. I'd beat the heck out of the phone so it wouldnt turn on to find out which firmware or ROM was installed. I mean if you think about it , the phone companies make a buttload of money gettin $5 ( or more) a month for monthly insurance charges,,,, then the customer still has to fork out a deductible when they use the insurance. So trust me, I'd love to offer insurance. Lastly most insurance policies limit the nunber of exchanges to 2 or 3 per year. so it would insure that they couldn't abuse the insurance plan
it sucks about the issues you are experiencing, but do you think this is the right forum (no pun intended) for this issue? in my opinion, you will have better luck discussing this issue with mid - senior level management at T-Mobile USA; not with a bunch of people looking to modify their mobile devices.
johnnylavah said:
it sucks about the issues you are experiencing, but do you think this is the right forum (no pun intended) for this issue? in my opinion, you will have better luck discussing this issue with mid - senior level management at T-Mobile USA; not with a bunch of people looking to modify their mobile devices.
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Click to collapse
I agree. The mods should close this thread
I have no other place to vent, and to be honest, I was hoping to get a former T-mobile employee (or someone) who would send me a PM or leave a post with a bit of a tip in it.
If nothing else, I'm outraged and I need to vent (something wrong with that??) It's only natural.
By the way, this has nothing to do with insurance... this is still warranty!! And how do you figure flashing the ROM voids the warranty?? It changes no physical part of the phone... and as long as you can flash the factory ROM back onto it, (thus making the phone still useable) what harm was done?
I see nothing in the warranty about flashing the ROM as being grounds for voiding.
Well, just had to look at returning my 3rd TP2 to Amazon as they have all had issues from faulty GPS to the last one having Dead Pixels.
Just thought I'd let you guys know that they have said it is a faulty batch they have received from HTC and have asked me to send my 3rd back for a full refund.
They won't be offering a replacement as they are sending the whole lot back to HTC and waiting confirmation of a new batch arriving.
Just thought I'd let you guys know in case anyone else is having issues.
Bummer,
Thanks for the post mate, should be of some help to others that have / are thinking of purchasing through Amazon.
Thankfully my MPD supllied Rhodium is totally sweet, no issues at all.
Cheers,
Beasty
I wouldn't buy from MPD either actually, the one I got has a faulty screen. And poor customer service to back it up. Excellent!
andrewrees said:
I wouldn't buy from MPD either actually, the one I got has a faulty screen. And poor customer service to back it up. Excellent!
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Click to collapse
Never had any issues with them in the past either, they've allways been good and resolved any issues I've had in a timely manner.
Hope you get yours sorted soon.
Cheers,
Beasty
andrewrees said:
I wouldn't buy from MPD either actually, the one I got has a faulty screen. And poor customer service to back it up. Excellent!
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Click to collapse
shocked to hear that as they are quite good. well most of them as i did have a run in with a bad one! no one has complained of any issues with the phones rec'd from them. mine has been awesome and would reccommend them to anyone. Clove has had a few bad ones as well. its just how the cookie crumbles sometimes. there are good and bad in everything!
shingers5 said:
shocked to hear that as they are quite good. well most of them as i did have a run in with a bad one! no one has complained of any issues with the phones rec'd from them. mine has been awesome and would reccommend them to anyone. Clove has had a few bad ones as well. its just how the cookie crumbles sometimes. there are good and bad in everything!
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Click to collapse
Totally agree.
One thing I will mention in the 3 phones I had. One of the batteries lasted twice as long as the other two. Strange I thought, but I did have the 3 phones running side by side with same usage etc over the course of a week. I got 3-4 days out of the good battery, 1-2 out of the other two.
andrewrees said:
I wouldn't buy from MPD either actually, the one I got has a faulty screen. And poor customer service to back it up. Excellent!
Click to expand...
Click to collapse
Come to think of it, in my haste to grab one, I never even checked about warranty. I assume MPD honour a 12 month warranty, or can you deal with HTC direct?
MPD are very poor. My unit screen wobbled and was uneven. Pictures are in the wobbly screen thread. Will not be using them again customer service is non existent. Only thing going for them is the deals. If you get a good phone from them well done but I wouldn't take any chances again.
I key faulty
I got mine from MPD and the I key on the QWERTY keypad gave up on me. Luckily it was only 7 days old so I got a new replacement, which so far seems fine. Its IMEI was way above the number fo the first one though...
Because the issue I had happened randomly after the 7 day period they refused to replace the device, and insisted I sent it to Regeneris or whatever they're called.
These however do not deal with HTC devices apparently, and today have forwarded it on to HTC anyway, but seem confident I'll get the phone back quickly..
What frustrated me about MPD though was them refusing to help in anyway over the phone and insisted I emailed them. This would be fine if it didn't take a day to respond, when you just want to get the phone away to have it sorted!
I wonder if my MPD sourced TP2 is part of a bad batch? I will post elsewhere but have problems where it keeps losing the internet connection and pops up the "Cannot connect for an unknown reason" window.
It is on T-Mob and I have set up a new data connection with the details from the T-Mob website but the problem persists. Sometimes I can "OK" the message and it will then connect. Other times I have to cycle the phone radio before it will connect.
SIM worked fine in my Tytm II. Any suggestions or is it a duff radio??
aerotec said:
I wonder if my MPD sourced TP2 is part of a bad batch? I will post elsewhere but have problems where it keeps losing the internet connection and pops up the "Cannot connect for an unknown reason" window.
It is on T-Mob and I have set up a new data connection with the details from the T-Mob website but the problem persists. Sometimes I can "OK" the message and it will then connect. Other times I have to cycle the phone radio before it will connect.
SIM worked fine in my Tytm II. Any suggestions or is it a duff radio??
Click to expand...
Click to collapse
Could be a couple of reasons........
What is your signal strength like ?
Is it jumping between G and H ?
Use the autoconfig app to configure web settings, but make sure to disable the proxy settings after config.
Kaiser would of had a stronger signal reception than the Rhodium too.
Cheers,
Beasty
andrewrees said:
Because the issue I had happened randomly after the 7 day period they refused to replace the device, and insisted I sent it to Regeneris or whatever they're called.
These however do not deal with HTC devices apparently, and today have forwarded it on to HTC anyway, but seem confident I'll get the phone back quickly..
What frustrated me about MPD though was them refusing to help in anyway over the phone and insisted I emailed them. This would be fine if it didn't take a day to respond, when you just want to get the phone away to have it sorted!
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Click to collapse
aarrrhhh don't get me started with the please email the webshop line. I was so angry with them I ended up cancelling everything with them. I contacted Tmobile directly who did the business for me. MPD do have a bad batch I had 2 from them. I am now thinking of trying handtec as I have had really good experience from them or going into central london to try a few units before hand. I am now using a IPHONE 3Gs unlocked using tmobile which has been good but it is so locked down.
I wanted to ask MPD about two different contracts I am interested in below as I really would like to order a Touch Pro 2 today, but they never answer the phone!:
T-Mobile
700
Minutes
per month Unlimited
Text
+
Unlimited mobile web
per month £34.26
Line rental
per month
was £35.00 3 months
Free insurance
+
2.5% VAT Off
Line Rental
Looks good until you look at the info, maximum browsing cost per day £1!!!!
Vodafone:
300
Minutes
per month Unlimited
Text
+
Unlimited mobile web
per month £34.26
Line rental
per month
was £35.00 3 months
Free insurance
+
2.5% VAT Off
Line Rental
Now this deal looks good too but says nothing about daily browsing costs, nor does it on the Vodafone website.
Can anyone confirm that both above deals incurr EXTRA browsing/email/surfing costs?
I want to buy my HTC TP2 today but there is no point getting it and having to incurr large daily charges for a device that really is going to primarily be connected to the net daily.
Cheers
Both deals have inclusive internet so there will be no additional charge.
The T-Mobile £1 charge only applies if you don't have an add on Web n'Walk package, which the contract you quoted does have.
I think the W&W deal has a fair use policy of 1gb. I have had W&W for a few years now and despite tethering to my laptop and using data on my WM devices heavily I have never had a letter from T-Mobile asking me to reduce my use.
However I am concerned about the difficulty in contacting MPD. My TP2 is misbehaving. Not sure yet if it is a hardware fault but lack of communications with MPD worries me. Guess I will have to contact HTC but I want the option of a replacement handset rather than a repair.
Thank you for you're reply aerotec.
Well to be honest I have contacted them by email (wednesday) with no reply and called them around 10 times since then with no reply including leaving voice mail this morning - this is very worrying and a major issue if anything goes wrong with the phone, it has totally put me off.
I'm considering Expansys now as they have returned all my emails quickly, I didnt even have to call.
I hope yours gets sorted mate.
if you go directly to voda mate, on their bussiness page, you can get a free HTC TP2, 900 mins, unlimited texts, unlimited internet for £34.03 + vat... hold in, i'll link it.
HERE IT IS
18 month contract... are the ones you list 18mnth ?
It looks alot better to go directly to voda or am i missing something ?
EDIT : To get the plan i was on about, hit the 18 month click box and click 'view all plans'
The MPD deal is still pretty good. I took the 12 month deal as it worked out about the same as buying it unconnected.
I just hope I can sort out the handset problem though it has worked ok today.
I drove 5hrs yesterday and the TP2 kept giving me connection errors and Tomtom kept hanging on me. Why can't my gadgets just WORK!
drawflex said:
if you go directly to voda mate, on their bussiness page, you can get a free HTC TP2, 900 mins, unlimited texts, unlimited internet for £34.03 + vat... hold in, i'll link it.
HERE IT IS
18 month contract... are the ones you list 18mnth ?
It looks alot better to go directly to voda or am i missing something ?
EDIT : To get the plan i was on about, hit the 18 month click box and click 'view all plans'
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Click to collapse
Thats the exact deal I got, although they don't have any more stock till monday apparently, but there was one available in my local store so she reserved it for me, and i picked it up same day.
MPD supply a non-brandaed, stock HTC TP2, where is vodafones is branded is the only real difference.
Thats a damn good deal, beats T-Mobile hands down.
I wish I could get one from my local store, but none have any.
I would prefer non-branded, but I'll definately take a look at that!
Thanks!
EDIT: Pretty sure -T-Mobile give you 1GB fair usage policy whereas Voda is 500MB?
I've just signed up for that deal aswell, and yeah, no stock till monday, I went to my local store and they'd just sold the only one they had... so i gotta wait
Apparently coz it's a bussiness phone local stores hold hardly any stock anyways..
More time to dowload goodies and fill up the 8GB card i just bought for it
EDIT : Also my local store didn't want to honour this deal as they said ' it's a bussiness only deal, were not a bussiness shop' so i'd recommend calling the number on the voda site, they were pleasant enough to deal with.
Don't go with T-Mobile, they're worse than useless.
In this thread, issues I've had with them:
http://forum.xda-developers.com/showthread.php?t=529984
SuperAdvan said:
EDIT: Pretty sure -T-Mobile give you 1GB fair usage policy whereas Voda is 500MB?
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Click to collapse
yeah, thats right... I can live with that though... i doubt i'll download anywhere near 500MB in a month over the air... but horses for courses.
You guys are a great help thanks.
Ok I phoned Vodafone, they are currently stocking them in:
Middlesborough (18!!)
Guildford
Thats about it according to the really helpful lady that I spoke to.
I wont be using T-Mobile then based on your issues mate, cheers.
By the way, how bad is the branding? is it possible to get rid of it using another ROM yet?
SuperAdvan said:
By the way, how bad is the branding? is it possible to get rid of it using another ROM yet?
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Click to collapse
I quite like it (not sure how many share my opinion here though).
Was getting bored of the black HTC theme on my other HTC phones (TyTN II/Touch HD).
To change the ROM you'd just need to install a new bootloader to unlock it and then install whatever ROM. I think the stock ROMs are available on the wiki, bear in mind it invalidates your warranty though. I've not done it myself since having the original TyTN handset and loading a custom ROM but it's fairly simple, a mate of mine did his TP1 the other day when he was round my place, didn't really pay much attention but it was basically the same process.
Ok sounds easy enough, thanks.
So would this also enable me to download the official HTC ROMs and the WM 6.5? or do you need to have an unbranded HTC phone for this?
Sorry if this is a stupid question.
MPD got back to me finally so all good.
So my choice is now unbranded (at extra cost £89 with a slightly inferiour voda contract) or branded (free with a better contract) - hmmm!
from how i see it... i might be wrong (i'm still wet behind the ears) you cant flash any rom to any TP2 yet untill someone comes up with a hardSPL for it (dunno about un-branded though) someone please confirm ?
From what i've read in the rom devolopment section they're working on it.
Once that's done.. you'll be able to whack any ROM on it and get rid of any branding.
Till then you gotta live with the branding i think.
Thanks - all my questions answered, much appreciated all.
The branding is AWFUL! pink white grey and black
But it is very easy to undo without flashing. There is a thread in the themes section, install one file and its gone
got mine from MPD and yeah they were a pain to get thru too via phone sometimes and email! i am very persistent so kept ringing till i got an answer sometimes 5 times back to back but i get thru. emails were answered quite quickly and i even had my contracts emailed to me for signing so i could get phone next day.............impressive! i did however speak to another gentleman who had no clue what i was on about when i enquired bout the postage of my phone. i got the t-mobile combi 30 deal where you got 700 mins plus unlimited texts w/out w&w as i already have a t-mobile line fully loaded on flext 35. it cost me £29.15 monthly and i paid £45 for phone!
that deal for £34.25 is quite good and phone is free. you get an unbranded and unlocked handset which is the biggest plus. getting the phone from voda direct means that it will come with their version of the stock rom which is not very good at all! keep ringing till MPD answers as they do eventually..............you need to get phone unbranded to truly experience the beauty of the phone. that IMO beats the lack of contact from MPD. when you do get thru you will get sorted. i think it gets rather busy in there and it is only a small shop with limited number of staff. it is also a walk in shop not online based like others. if they are busy dealing with walk in customers they won't answer phone!
stunno said:
The branding is AWFUL! pink white grey and black
But it is very easy to undo without flashing. There is a thread in the themes section, install one file and its gone
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that doesn't get rid of the overal performance as base rom will still be voda branded and doesn't work well at all
SuperAdvan said:
By the way, how bad is the branding? is it possible to get rid of it using another ROM yet?
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pretty bad from what i have been told! you can't flash custom roms at present till hard spl is released. this will also have a security unlock that will enable you to flash custom roms. ETA is not known but it is work in progress. in branded state you will only be able to flash voda updates. HTC rom or future htc updates you will not be able to use till hrad spl is available. even if you remove the look of the phone the base rom will still be voda and that is the issue. the unbranded handset with stock rom works far better than voda branded one! IMO the choice is clear!
If you've got a silver dash (not sure about black) that is still under warranty and have been putting off an exchange for any issues it has had - now is the time to call. Some customers may be able to get an alternate exchange for the dash 3g at no cost or contract, plain and simple exchange due to the low supply of refurb dashes. An alternate exchange is a new phone not refurb as well so this is awesome if you still have a warranteed dash. A little birdie told me this. No word on if this is a permanent or temporary alternate.
Actually it is for a $50 minimum rebate on a new HTC device. And it ends at close of business TODAY! I just got off the phone with T-Mobile and they said as long as your old HTC device is not broken, damaged, the screen works, not leaking, no water damage, no corrosion and the hinge still works you can trade it in for money towards a new device. But it ends TODAY, 8-25-09. So that kinda bites the big one. This is according to someone I spoke to at T-Mobile about 5 minutes ago. If it were true I was gonna go trade mine in asap. But like Grandpop always said, "If it's too good to be true........." Hate to be the one to burst anyones bubble. I just burst my own.
slipknotfn said:
Actually it is for a $50 minimum rebate on a new HTC device. And it ends at close of business TODAY! I just got off the phone with T-Mobile and they said as long as your old HTC device is not broken, damaged, the screen works, not leaking, no water damage, no corrosion and the hinge still works you can trade it in for money towards a new device. But it ends TODAY, 8-25-09. So that kinda bites the big one. This is according to someone I spoke to at T-Mobile about 5 minutes ago. If it were true I was gonna go trade mine in asap. But like Grandpop always said, "If it's too good to be true........." Hate to be the one to burst anyones bubble. I just burst my own.
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Different deal. Basically I'm talking about warranty exchange - you're talking about a trade-in program. Basically older devices at end of life, can often get alternate exchanges for a newer device. But you do not call up for the alternate exchange - you only get it if you've got a technical problem that requires an exchange, when they pull up the exchange form it will show "alternate exchange" in some cases. If you called up T-Mobile and asked them straight up to send you the dash 3g, of course they'd send you the upgrade path
So basically you have to have a Dash that is still under some kind of warranty and has an 'issue'. Then since there aren't anymore of these to offer they have no choice but to offer you a new Dash 3G. Is this the basic idea here? Well mine is a little over 2 years old so I would not qualify anyway. I do carry insurance but yeah no more warranty from the manufacturer I am sure. Too bad.
lotherius said:
If you've got a silver dash (not sure about black) that is still under warranty and have been putting off an exchange for any issues it has had - now is the time to call. Some customers may be able to get an alternate exchange for the dash 3g at no cost or contract, plain and simple exchange due to the low supply of refurb dashes. An alternate exchange is a new phone not refurb as well so this is awesome if you still have a warranteed dash. A little birdie told me this. No word on if this is a permanent or temporary alternate.
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Nice! Then you can go run my new ROM in the Maple Forums.
This does work!! I recently received my second Dash (silver) as a warranty replacement. The new one had a separate issue. While on the phone with handset warranty replacement, I asked about the G3. I was told no, but when she entered it into the computer as an option, it was accepted. Just received the Dash G3 yesterday and am loving it. Only issue I'm having is that the old dash screen is blank and I have no way of getting my contacts off of it, so far. Mobile Device Manager won't work, as I don't have Outlook. Still looking for options to retrieve contacts off of old dash.
I have warrenty replacement of a dash 1 on the way because some of the keys stopped working. They didnt offer the D3g but said I could get a new g1 through my insurance if I wanted to. So do I have to ask? What do I say because they told me the warrenty only covers the same phone?
This is exactly how I got my first Dash. I had the SDA, and it had a reception issue around where I lived. They sent a replacement - same issue. Then I asked about an alternate exchange for the Dash instead, and they said they could do it.
Hmmm, I will have to check that out! I have the black Dash though so not totally sure if it will work the same way. Many thanks for the helpful info!
I got the alternate exchange but they only one they offered was the 09 shadow brand new in the box. Its for my daughter anyway. I think shell like it better, it seems more girly than a dash.
Just called them.
Just called them up for my boss whos dash got dog chewed and they said they would send a regular old dash .
oh well.
Same here.
Have had a problem with the phone randomly turning off. Called for a replacement and they offered the same DASH or a Shadow. Stuck with the DASH. Should have it in a few days...maybe in a few months I can get the 3g when it's time for an upgrade.
These offers change all the time.... glad to see it has worked for some.
I had a dream last night I got the 3g in the mail. I was so happy.
So I just got off the phone with ****-T&T a couple hours ago and I'm really pissed.
I called them to clarify their "grandfather clause" exceptions to the data requirements for smartphones because I have had a Tilt without data for over 2 years now. The Tilt is on life support now so I was looking into getting another phone outright without an upgrade so they don't force data on me. I have no need for data because I am in the wifi spots 24/7 and only need a smartphone for e-mail capabilities.
It turns out that despite being grandfathered, if I get a smartphone any other way other than insurance claim my ATT Tilt, then they will require that I add data. Even though I don't need data. ****ing bull****.
And it looks like they don't have any more Tilts so they are going to send me a Tilt2. I have heard mixed reviews about the Tilt2, so I decided to come and get some opinions for those who have had it and tested it for a while here.
Any input regarding the Tilt2 (good or bad) is welcomed before I decide my next step. I have been with this ****ty company since they were Cingular and I am getting fed up with their bull****!
First off, calm down. If you really love(d) your tilt, which I'm guessing you do looking at your username lol, then you would look around on ebay, craigslist, amazon, etc for some good deals. They're all reliable sources, minus craigs, so you definitely have one option there.
But if you insisted on getting a tilt 2, I would have to say no. I fell in love with it for the first 2 months I bought it but the love slowly faded away. WM 6.5 is truly remarkable in all that it can do but over time the small laggy/choppy responses gets to you...it did for me. But another cool thing you can do, if you hadn't known, is dualboot android.
Honestly, go get yourself a nice android phone. Android is the next leading OS next to Apple. And until WM 7 comes out (which is Winter 2010/Spring 2011), WM will be far behind.
Good luck.
urkrnboy90 said:
First off, calm down. If you really love(d) your tilt, which I'm guessing you do looking at your username lol, then you would look around on ebay, craigslist, amazon, etc for some good deals. They're all reliable sources, minus craigs, so you definitely have one option there.
But if you insisted on getting a tilt 2, I would have to say no. I fell in love with it for the first 2 months I bought it but the love slowly faded away. WM 6.5 is truly remarkable in all that it can do but over time the small laggy/choppy responses gets to you...it did for me. But another cool thing you can do, if you hadn't known, is dualboot android.
Honestly, go get yourself a nice android phone. Android is the next leading OS next to Apple. And until WM 7 comes out (which is Winter 2010/Spring 2011), WM will be far behind.
Good luck.
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Click to collapse
Thanks so much for that honest response. I liked my Tilt since it was my first smartphone and over time, I got to flash roms so it was fun. But with WM sucking so much and all the issues with flashing Manila roms, when it started dying, I decided I would go for another phone.
I was looking into the Blackberry Bold 9700 because of the remarkable e-mail client, but ATT shot down those dreams rather quickly. I just don't get it. Why does it matter what phone I am using if I don't need a data plan. It's just frustrating because they are feeding into the persona of that big greedy corporation that doesn't give a crap about customers.
And you just reiterated all of my concerns about the Tilt2. Although it has gotten some solid (4/5) reviews on some tech sites, customer reviews are 2.5 or 3/5 because of lagging, bloatware, etc issues.
Well alot of the customers bad reviews are from using the stock ATT Rom included with the Tilt 2. If you flash a new ROM almost all of the lagging, choppiness and bloatware is completely gone. I was afraid when I first got my tilt 2 as well because of all the negative reviews from people, but after flashing a new ROM I instantly fell in love with it. Almost everyone whos seen my phone is extremely jealous of it because of the nice screen, full keyboard, and the beautiful User Interface, and most of those people have owned iPhones. You'll have to experiment which ROM is the best for you, but I have no doubt with all the wonderful chefs here on XDA you'll find one that you love. Also If you buy an unlocked phone, not from AT&T you wouldn't have to buy a data plan, I got mine of eBay, and didn't have data on it for about a month. Plus with the Android development coming along smoothly for the Tilt 2, my guess is a very amazing full port will be available within this year. But I would have to agree with urkrnboy90 and say that WM 6.5 is far behind Android, and Android is an amazing OS.
I ran into the same issue about having to upgrade my plan. I told them I would be looking for another providers and they changes their tune real quick and let me add 2 smart phones without having to add the 30.00 a month data plan per line. They need to have a reasonably priced family data plan for smart phones. Sorry but i'm not gonna pay more for my cell phone internet than my home internet. Considering I have a 12mb cabe internet for 50.00 a month. If they can get me that kind of speed or faster for 60.00 a month we can talk then. I love my cell rom v10.1 only fix i needed was the keyboard fix and it runs much better than the stock rom.
I like my tilt 2 but thinking of selling it and getting a HD2.
I started getting the unlimited data for $15 several years ago on my V3i Razr and upgraded to a Palm 750 and then went to a Q9h by then I was not under contract anymore, I then bought a Tilt (ebay) stuck my sim card in it and never looked back. I bought a Tilt2 about 2-3 months ago and so far I havent been charged the $30 "PDA" plan still on the $15 so If I were you I would buy another phone on ebay and stick your old sim card in it and see what happens. I have heard of people doing this and being ok UNTIL they updated another non-smart phone on their plan and it knocked them out from under the grandfather clause, good luck.
Assassin5150, XanderCorp and 03hdfatboy, thanks for the input. I went to the ATT store by my house to just give the Tilt 2 a test run, but unfortunately, they didn't have any on hand. I wanted to get a feel for the phone.
It's interesting because I was on the phone with a Rep and then the Floor Manager for about 30-45 minutes and they were just reading off the cue-cards. I have an old sim-card and even though they give me one of the newer ones, I never put it in my phone. So I am hoping that if put it in another phone, the old sim card won't work like the new ones where they will know which phone I have. Did either of you have the old sim-card?
I have a tilt2 and I am very satisfied with it. I had a touch pro first, and I will say that for some reason that the tiltt 2 is a lot better. and as far as the data plan, it would be easier to just buy the tilt 2 outright and not get a data plan. AT&T is getting ridiculous if I might say so my self
I went from Tilt to Tilt2 (Fuze was garbage) And I love It, but you do have to tweak it a little, remove bloatware, and store all availble on your SD Card, and the Speed is nice, and I'm running Stock Rom and I absolutely Love it, I don't care for the Sense/TouchFlo so I use Mobile Shell ! But overall I'm Satisfied with it, And Will keep it til a good Android is Availble, WM7 is not for me. Oh And Also most of all your TILT programs are compatible with your TILT2 , though I would look for the upgraded ones for a better screen image.
Another positive vote for the Tilt 2.
Stock it can get sluggish but I am using the Energy ROM and OMG this is a new phone all together.
The SPB Shell is also a nice option.
First off, the data plan requirement for smartphones is not exclusive to ATT. Most other carriers require this too. Sure, you don't have to like it. But it seems like the OP is implying that ATT is alone in this policy, when they are not.
Second, I moved from the Tilt to the Tilt2, and the old phone just doesn't compare. Sure, the stock Tilt2 ROM can be sluggish. But the stock ROM on the old Tilt was even more so. I was actually pretty happy with the responsiveness when I upgraded. Also, a lot of tweaking can be done to improve the stock speed. But I eventually went to an Energy ROM, and its just amazing how much faster, more functional, and stable it is now. Not completely mandatory to flash a new ROM, but its a nice option.
And in just about every other respect, the Tilt 2 is far superior. The screen is much larger, higher resolution which makes it just gorgeous. I quite like the form factor (though some complain about the size/weight). Its sleek, sexy, and has a nice feel. Its almost identical in footprint to the iPhone (and competitive smartphones), just thicker since it has a real keyboard (which is a very fair tradeoff). Speaking of which, the keyboard is wonderful. Since the phone is bigger, so is the keyboard, making it even better then the old Tilt. The camera is better than the old Tilt, and the speakerphone is excellent (just about the best on a cell phone).
Bottom line, the Tilt2/TP2/Rhodium is the best smartphone around right now with a hardware keyboard. Windows Mobile has its drawbacks, of course. Especially now that its the "lame duck" of phone OS's until Windows Phone 7 comes out. Plus, the Rhodium is really getting pretty far along in age at this point (I hate to say it). If I was looking for an upgrade right now, I'd be seriously considering an Android phone. That's assuming you can live without a real keyboard, seeing as waiting for new Androids does not seem like an option.
First off, please let me say I know I am NOT supposed to say much about the Tilt2 since I am on Tmo Pro2, but hey, they are pretty much the same thing and I was with AT&T ever since they were Pac Bell until I finally had enough of with their spotty service at my home...they even suggested me to move LMAO This is going to be a rather long post since I am going to try to put my two cents in for a few different replies I've seen...so please forgive me.
Anyway, I had, sorry, have, the Tilt, rock solid phone nonetheless. Much like my Treo 650, the Tilt is like a freaken rock. I remember I did update the ROM before and tried both with all the apps AT&T loaded into the phone and without, not much different between the two. I tweaked the phone with regedit and made it to the way I like it.
I bought my phone right out. Back then, the BS was a bit easier to deal with. Called the first store and they said they had it in-stock (within first week Tilt was out,) went to the store, asked for the phone, the girl asked "Are you going to re-new your contract?" Errr, nope, not planning to (nor did I tell her about the $15 internet plan.) "Oh, the phone was sold out this morning." What? I just called 15 mins ago. Anyway, same story went on for two more stores till I learned to say "yes, I am renewing my contract." My credit card was out almost the same time as they pulled the phone out from the back. Heehee.
At some point last year I finally had enough with their poor services around my house. Thru out a whole month, I was back and forth with their 611. One said it's because I live right next to a police station and their radios are robbing my signal...er...LOL...ok, I didn't know NexTel runs on GSM nor did anyone ever tell me police radio required SIM! One said it was because I wasn't on the $30 PDA plan and she wanted to changed it, which I told her no cause at the time I was on the phone with them I was on an unlocked Samsung candybar. One told me it was handset issue, which I told them nope, cause I have Tero 600, 650, Tilt, Blackjack, unlocked quad bands and non of them get any signal! One said it was because I never turn my phone off to allow the phone a chance to update itself...ha, you turn the phone off and expect it to update itself while it is off? GOOD ONE! One said it was because I had an old SIM and told to go to the store and get a new SIM at no cost to me. Ha, the sales tried to charged me for the SIM until he read whatever there were on his screen. Anyway, to proved them wrong, I called 611 and as we were talking about the signal, my call dropped just when I got near my house. The BS with AT&T, I got a lot horrible stories, still beats the crap out of me as to why I stuck with them for so long. Anyway, what I had learned was that whether old SIM or new, they know what phone you are using. I didn't ask the detail but I think the cell signal itself put out the IMEI number since they read that number back to me when I was using an unlocked quad bands. If you were to call them for any issue and you are paying for the $15 plan instead of the $30 one, try changing your SIM into an older or any candy bar phone a day or two before you actually call AT&T. Unless you darn sure it's "handset" issue, otherwise, there isn't much of a need for them to know which phone you are using. Anyway, I did it like that thru out my Tero, Blackjack, Tilt and all the way till I canceled my account with them. I don't even remember how long my contract had been gone.
Anyway, I waited too long for the them to push the Tilt2 to the market plus all the bad services I went thru with their 611, so I left.
Speaking from using Pro2, I don't have much complain. RegEdit pretty much made it work the way I want it to. Would I go back to my Tilt? Nah. Tilt is a really great phone, I love it so much to the phone I didn't even bother to look at any other phone as long as they can't tilt! Hey, the tilt part of the Tilt can get to ya! But as tech moving forward, the phone is stuck in the past. There are a lot Tilt2 or Pro2 can offer that Tilt can't really match up. Now, I know it's not the best compare you can do, but try stopping by Tmo store, most of them, even the some in the middle of the mall have the Pro2 sitting there with the battery and SIM in. Give it a try...I haven't get a change to play with Tilt2, so please, for all you Tilt2 users out there, BE EASY on me if you gonna beat me up for my comments I know Tmo Pro2 is running on a lot less preloaded apps than the Tilt2...gosh, I can only imagine how much apps AT&T preloaded in it since they did that to Tilt. But serious, it's the WinMo 6.5 you are going to test out...
Anyway, good luck.
If you buy it fully out right they can't make you do ****
I have a Fuze, a Tilt 2 and an iPhone. Among them all I think fuze is the most well build phone I've ever had, it just has that feel of solidity when you hold it, and the magnetic stylus tip just screams for quality.
I dont do too much sms, so I haven't really used the hardware keyboard on the tilt2 as much, but when I do use it, it really shines. It's way better than the Fuze keyboard or any BB keyboards.
I would say go for the Tilt 2, you wont regret it, but you do need to flash to a new ROM, cus the stock Rom is pretty darn slow...
AT&T 3G
Do you know of an HD2 that's compatilble with US AT&T 3G?
03hdfatboy said:
I like my tilt 2 but thinking of selling it and getting a HD2.
I started getting the unlimited data for $15 several years ago on my V3i Razr and upgraded to a Palm 750 and then went to a Q9h by then I was not under contract anymore, I then bought a Tilt (ebay) stuck my sim card in it and never looked back. I bought a Tilt2 about 2-3 months ago and so far I havent been charged the $30 "PDA" plan still on the $15 so If I were you I would buy another phone on ebay and stick your old sim card in it and see what happens. I have heard of people doing this and being ok UNTIL they updated another non-smart phone on their plan and it knocked them out from under the grandfather clause, good luck.
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If I were you I would get the unlimited data plan if you still can. USA today just recently said ATT is getting rid of their unlimited plans for 14.99 for 200mb or $25.99 for 2GB. So if you don't sign up for unlimited now, you will never get it with ATT again. Plus they dumped their prepay deal so they pretty much suck now. I'm not gonna run a credit check for a $40 bill each month. So I switched to Tmobile with my ATT Tilt(1). Well turns out Tmobile runs on a different band then everyone else so to use 3G with Tmobile you have to have an actual Tmobile branded phone. Was planning on going back to ATT with the unlimited data then stumbled onto a slightly scratched up Tmobile Touch Pro 2 for $150. Snatched it up and livin the good Tmobile life. Turns out here Tmobile 3G is 10 times better then ATT. Even where guys are sleeping with their cousins I still get a strong 3G signal. And finally this happened at work which was funny as hell. My coworker has an iphone and ATT 3G. We have a lil cell phone war. I start up my youtube and show HD youtube as good as your desktop. He runs his youtube and it looks all crappy and low res. He then claims its because he's on 3G and if he were on wifi it would look as good as mine. Well I hooked up my 3G into a wifi router and damned if he wasn't right. His youtube was in HD when he was using my tmobile 3g conn. on his wifi iphone. Thought it would make a great Tmobile 3G war commercial. Lesson is all those maps and 3g speeds don't mean jack when you provider is limiting what you can do on your phone.
wspaw said:
Do you know of an HD2 that's compatilble with US AT&T 3G?
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Probably the LEO or international HD2 and not the Tmobile branded one.
I am happy with my Tilt2, I am using the cell rom. my phone kept its stock rom just long enought for me to get it home and flash it, I upgraded from the Tilt to the Tilt2, the phone is overall better, I just wish it had the flash like the Touch Pro.
Hmm. Thanks for all the input everyone.
So I was debating between the Tilt2 or the Bold 9700. Both phones will cost me $50 to get brand new so price isn't an issue. My main issue was no data + e-mail. I want a phone that works wonders with e-mail because that is the reason I need a smartphone.
After setting my heart to the 9700 and being very close to committing to it, I hear all this stuff about how you can't access Blackberry's e-mail (i.e. push e-mail) w/o a date plan because of ATT, RIM, and other providers requiring it. This brings me back to square one because the phone loses some of its spark if I can't have access to RIM's amazing e-mail client. Let's face it, outside of the e-mail, Blackberrys don't really get a lot of praise for the OS.
So for those of you who use Tilt2's e-mail, how is that? After reading so many responses, I am back to 50/50 or 60/40 in favor of the Tilt2. If all it takes is a ROM flash, then I don't have too much problems with that. But can you get push e-mail to the Tilt2?
you can actually get two push email on TP2, one for windows live and you can setup another one with outlook.
The only thing TP2 lacks is a little speed bump and flash light for camera.
I'm fully satisfied with my TP2, though I'm gonna import an HTC Desire from australia which works on AT&T's 3g band. After heavy research over the past few month, I feel android is the ultimate os that suits me the best..