startup issue - HTC Excalibur

lately my phone hasnt been working fine and now when i try to turn it on, i see the htc logo then windows mobile logo and thats it! it wont go to the start menu or anything so i left it for a very long time and it still remains frozen so i dunno what to do here, any help?

Do a hard reset, it helps in most of the cases

orb3000 said:
Do a hard reset, it helps in most of the cases
Click to expand...
Click to collapse
how do you do that?

how do you do that?

read the sticky on hard reset/bootloader on the top of first page.

Related

Plese Help.....Blocked at the WM6 welcome screen

Thanks in advance,
I'm using the TNT 2.0 rom for hy hermes......I've been using the rom for a while with no prob. Today, I had to do a soft reset...my hermes stockes at the WM6 home screen page and does not want to acces windows.....What should I do....
Thank you fo the help.
i'm using spl2.10
sounds like you might have to do a 'hard reset'.
this will reset your ppc back to the base TNT rom you installed, so you'll have to reload everything you've put on since.
to perform a hard reset, hold down both left and right soft keys at the same time and stick the stylus into the hole in the bottom (where you'd do a soft reset) all at the same time.
to help you find out which program might be causing you problems, it's a good idea to load them one at a time and soft reset after each install.
good luck!
it should be a 3rd party caused this, what did you install??
Thanks for the help,
I did a hard reset....by holding the green and the red ( on / of ) phone and the soft reset....nothing, I did not load any 3rd party software....
it loads the 1st TNT screen where we see the arabic words...then it turn to the WM6 welcome screen and it stays there.....does not want to load window.....
Thanks for the assistance
PS. it happend when I did a soft reset this morning.....I'm using TNT form almost 3 weeks now.
its right said:
it should be a 3rd party caused this, what did you install??
Click to expand...
Click to collapse
I've seen the same thing on my Hermes, nothing installed. After 5 or 6 reboots, it hangs and that is the ball game.
I'm sorry I cannot offer any more information than that
is this means that my Tytn is gone. ! ! !
Can't I bypass the WM6 welcome screen and enter a ' safe mode' so I can
re-flash it?
Thanks for your assistance
PS. It's true, I just remembered that 2 weeks ago, I installed Skype as a thrid party
just do a hard reset and you'll be fine
lcohen999 said:
just do a hard reset and you'll be fine
Click to expand...
Click to collapse
could you pls tell me how to do a real Hard reset....Thanks
I did pressed on the left and right (phone) button + stylus.....but still same result...I'm stock at the welcome screen
yassou said:
could you pls tell me how to do a real Hard reset....Thanks
I did pressed on the left and right (phone) button + stylus.....but still same result...I'm stock at the welcome screen
Click to expand...
Click to collapse
we thought you know how, please go to wiki and you will learn every thing.
It's back.....THANK YOU
Thanks guys,
I was pushing the bad buttons......I hard rested and it's all good....
Many thanks

Phone locking up upon starting

I upgraded to Kavanna's 6.1 version yesterday and it was doing ok for a couple of hours. I changed my internet setting to T-mobile then awhile later my phone started locking up. Now, I can get it to turn on and get pass the Windows Mobile green screen. I have called myself checking the stickys but haven't found a solution.
I was going to go back and install the 6.0 version from Tmobile but my phone can syncronize with the pc.
Any help would be very appreciated or the phone will be tossed.
I had this same sort of thing when I upgraded to Rickys v24_with Opera Rom. The only thing I can suggest is to try and boot up without SIM and SD card in with it connected to the PC. This may allow you to synch to the PC. If not there is a thread in the WIKI on how to hard reset your phone on boot up.
you didnt by any chance over clock it using omap to say 288mhz did you ?
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
reflash it...see what happens.
http://www.htcwiki.com/page/The+Dash+FAQ?t=anon <--reset procedure is in there
blonde you say?
tmac123 said:
I don't think so. Put it to you like this - if I did I didn't do it intentionally and don't remember seeing anything like that while making any changes. I would like to get it to a point where I can try to make a change to it. Like I stated - it won't get pass the windows mobile window and it just sits there. You can turn it off sometimes and others you have to take the battery out. I do not know how to do a hard reset or anything else.
Just call me a dumb blonde female! BUT I have researched and researched and have NOT given up the battle yet.
Thank you.
Click to expand...
Click to collapse
Try a hard reset - (If I remember it's like this)
1. hold the two soft keys down,
2. press the power button for two seconds (while still holding down the softkeys)
3. release the power button
4. wait a little more and release the softkeys
OK everyone I have tried & tried to execute the "hard reset" with no luck. Same as before - when it turns on it is a white screen with HTC and it's symbol THEN it goes into the green Windows Mobile screen and sits there without any functions whatsoever. I can turn it back off sometimes with the on/off button then other times you have to take the battery out to get it to turn off.
It is so frustrating but thank all of you for your help/tips.
Blonde-yes Dumb-yes! Apparently!!
you must not be performing the hard reset operation correctly then. Itf you do it right, you wont see the HTC screen first, you'll see a black screen with white text saying to press the send or the 1 key to perform a hard reset.. you may need to try it a few more times.
view this video of a dopod 720 ( same as the dash and excalibur for how to do this... the hard reset part is around the 1:30 mark )
http://www.youtube.com/watch?v=0zstJkD8OkE
I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...
tmac123 said:
I swear - that's exactly what I have been doing! I bet I have done it 100 times or close to it.
Thank you...
Click to expand...
Click to collapse
c'mon lucky 101!
More like "tired fingers"!! HeHe!
I'm not ready to give up - I'm too stubborn to let this beat me.
Update - I finally was able to reboot my phone last night after many many tries. It wasn't text book style but I kept pressing buttons until finally... AND NO is wasn't lucky 101!!! But you were definitely encouraging.
I haven't changed any settings because I'm scared to now.
Thank each of you for your kind replies and patience.
anything for a blonde.
I'm going to hold you to that!
Ummmm this isn't a dating forum lol
If i was you though, i would definitely clear storage command your phone.
Clears everything and hopefully reset the bug that was fondling with the wrong file.
Mikey1022 said:
Ummmm this isn't a dating forum lol
Click to expand...
Click to collapse
back off..i saw her first.
LOL!!
I spoke too soon! My phone definitely has problems. If I can ever get back to the "hard reset" beginning again I will try to start from scratch. It has some bugs in it for sure.
Thank you for the suggestions.

Boot problem with tmobile dash

Hey guys, I installed the nrgz28 1.3 on my tmobile dash and all was good. I have another phone that I switch out from time to time. I went back to my dash and it freezes on the htc screen. Ive searched everything and nothing is working. I tried the hard boot, I got the colored screen while holding camera button down and then turning on but the program says corrupt file or cannot detect phone. Am I missing a step, thanks for any help.
biglarge said:
Hey guys, I installed the nrgz28 1.3 on my tmobile dash and all was good. I have another phone that I switch out from time to time. I went back to my dash and it freezes on the htc screen. Ive searched everything and nothing is working. I tried the hard boot, I got the colored screen while holding camera button down and then turning on but the program says corrupt file or cannot detect phone. Am I missing a step, thanks for any help.
Click to expand...
Click to collapse
What do you mean hard boot? Hard reset! http://forum.xda-developers.com/showpost.php?p=3263295&postcount=4
bootloader is the procedure for which you use the camera button with the usb cable only to install the oem 6.0 rom.
Thanks for the reply,Yes I tried the camera button, Ive taken the battery out, put sims in, took sims out, I left the battery out overnight and still stuck on the HTC screen. Not sure what else to do. Thanks for any help.
Ok, I did overlook the hard reset and did the boot. I feel stupid, thought I covered everything. Just did the reset and all is good.
Thanks very much Roloracer.
biglarge said:
Thanks for the reply,Yes I tried the camera button, Ive taken the battery out, put sims in, took sims out, I left the battery out overnight and still stuck on the HTC screen. Not sure what else to do. Thanks for any help.
Ok, I did overlook the hard reset and did the boot. I feel stupid, thought I covered everything. Just did the reset and all is good.
Thanks very much Roloracer.
Click to expand...
Click to collapse
Good to hear you got it to work

Soft reset in htc desire

Hello, someone can tell me how to do a soft reset to htc desire, there is some key combination or there is some software to do it?.
Thanks
keep the power button pressed for a longer time. a menu will be shown. select power down (phone will now shut down), press power button again. et voila! you have 'rebooted' your phone!
thank you very much but I do not work or do not
Any apps to do this ?
O and O said:
Any apps to do this ?
Click to expand...
Click to collapse
Are there any?
juanjitos said:
thank you very much but I do not work or do not
Click to expand...
Click to collapse
Uuhh.. What?
So is it at all possible to have an app that reboots the handset essentially?
There was an app on the market called quick boot I think, never used it myself but you could try that, although it may need root and the desire will probably be too new to work with it, so maybe one to keep an eye on.
Sorry for such a noob question, but the reply above, is that not simply turning the device.off and on again as opposed to rebooting, or carrying out a soft reset? Coming from an iPhone and wm before that, i was led to believe there was a difference. Removing the battery with the device on was a soft reset, rebooting the iPhone was also slightly different from turning it off and on again. ?
I would also like to know if we could do a soft reset without having to take back cover off and remove battery?
Thanks
I have to take back cover of my Desire to reset it. Turning off doesn't work in my case. Simply - last time I was waiting 15 minutes and it still displaying 'shutting down'. I can't shutdown my phone.
Hi, I guess you want to reset HTC Desire without taking it a part.
Check this video on youtube on how to do it.
youtube.com/watch?v=L58SK9dhrVc
Add www, i couldn't post the link as i'm new user.
Hope tis helps.
gimsig said:
Hi, I guess you want to reset HTC Desire without taking it a part.
Check this video on youtube on how to do it.
youtube.com/watch?v=L58SK9dhrVc
Add www, i couldn't post the link as i'm new user.
Hope tis helps.
Click to expand...
Click to collapse
I think you didn't catch what we are talkin about. Soft reset doesn't meen we would like to erase all data and revert back to factory settings.
My phone is not able to shut down even after one hour after pressing: power botton for a moment -> power off. Any clues?
D-fens said:
I think you didn't catch what we are talkin about. Soft reset doesn't meen we would like to erase all data and revert back to factory settings.
My phone is not able to shut down even after one hour after pressing: power botton for a moment -> power off. Any clues?
Click to expand...
Click to collapse
@ d-fens
Strange indeed soft reset works here fine but used it only a few times
Maybe a hard reset forces to reinstall the o/s correct and solves you're problem because it should work via the power button...
Do you get the pop-up menu with the different choices?
awf said:
Strange indeed soft reset works here fine but used it only a few times
Maybe a hard reset forces to reinstall the o/s correct and solves you're problem because it should work via the power button...
Do you get the pop-up menu with the different choices?
Click to expand...
Click to collapse
what the hell are you people talking about?
a soft reset is a way to restart the phone using an option in the phone, perhaps an app
so when there's the option to POWER OFF the phone, there is the option to RESTART the phone
Strange indeed soft reset works here fine but used it only a few times
Maybe a hard reset forces to reinstall the o/s correct and solves you
Click to expand...
Click to collapse
what the hell are you people talking about?
a soft reset is a way to restart the phone using an option in the phone, perhaps an app
so when there's the option to POWER OFF the phone, there is the option to RESTART the phone
Click to expand...
Click to collapse
that's right.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I got the popup menu when I press power button for a while but when I press first option to shut down the phone - it does not shut down. Shuting down message displays for ages and nothing happens.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Sorry, I think I got it wrong. D-fens - what you have done is fine, taking out the battery, judging by htc website
htc.com/europe/howto.aspx?id=721&type=1&p_id=312
but I don't know why wouldn't it shut down with power button, it works fine with my.
I think I know what your trying to get at, the problem is in your phone, unmount your SD card, I suspect its faulty. This will I suspect work. Try it and tell us how you get on. I'm assuming switching the phone off and on again is the same as rebooting or soft reset on Android.
Lol mega fail answers. I think currently there is no way to soft reset your phone without going the long way of turning it off and turning it on again. Quite annoying I know, but you should not have to soft reset your phone much at all, if you do then there is a prob with software etc. I have only soft reset my phone maybe 2-3 times in the few weeks I have had it for.
But again I believe the question is:
Is there an app or some special way to soft reset the desire, without removing battery or without pressing and holding power button and selecting turn off, as both these methods simply turn the device off and are not actually resetting the device...
Use quickboot or root boot. I personally use root boot. Works fine.

Black Bar Screen Error

Hello,
So, I have had my M8 since around May and it's been perfectly fine up until July/August when I have two problems;
1. The first is that occasionally a black bar pops up on the phone and says hold the volume up and power button for 10 seconds to restart. I don't know why this keeps happening.
2. Secondly, when I'm using apps like Whatsapp and swyping on the keyboard, it'll just stop typing/go into the contacts profile/do other things with the phone when all I want to do is type.
Any ideas as to why? I asked HTC Support and they just said to clear the cache. I did that but to no avail.
Thanks,
Crazysah
using stock rom ? you can always try factory reset
Yes, am using stock. Always have been. Tried a soft reset and ever a hard reset.
It's this sort of thing: http://www.htc.com/us/support/htc-one-m8/howto/465048.html - but it comes up occasionally and automatically in my case.
Nobody knows why this happens?
Crazysah said:
It's this sort of thing: http://www.htc.com/us/support/htc-one-m8/howto/465048.html - but it comes up occasionally and automatically in my case.
Click to expand...
Click to collapse
I was going to say maybe its a malfunction of the power button. But actually, if you hold the power button, the Phone Options (Power off, Airplane mode, Restart) dialogue appears first, and the Reset countdown appears a few seconds after that.
If this isn't happening for you, I suspect a software error or some sort.
Crazysah said:
Hello,
So, I have had my M8 since around May and it's been perfectly fine up until July/August when I have two problems;
1. The first is that occasionally a black bar pops up on the phone and says hold the volume up and power button for 10 seconds to restart. I don't know why this keeps happening.
2. Secondly, when I'm using apps like Whatsapp and swyping on the keyboard, it'll just stop typing/go into the contacts profile/do other things with the phone when all I want to do is type.
Any ideas as to why? I asked HTC Support and they just said to clear the cache. I did that but to no avail.
Thanks,
Crazysah
Click to expand...
Click to collapse
Try a factory reset, but from recovery.
PoweredTek said:
Try a factory reset, but from recovery.
Click to expand...
Click to collapse
From recovery meaning?
Crazysah said:
From recovery meaning?
Click to expand...
Click to collapse
Take no offence please, but 150 posts, and you don't know what a recovery is? Are you rooted? Do you have TWRP or CWM installed?
xunholyx said:
Take no offence please, but 150 posts, and you don't know what a recovery is? Are you rooted? Do you have TWRP or CWM installed?
Click to expand...
Click to collapse
No, I know what recovery is, but how would that help exactly. I mean, I've already done factory reset, cleared cache, done all that customer support has told me to do besides give the phone in for repairs.
Crazysah said:
No, I know what recovery is, but how would that help exactly. I mean, I've already done factory reset, cleared cache, done all that customer support has told me to do besides give the phone in for repairs.
Click to expand...
Click to collapse
Sorry, my answer was a direct response to @PoweredTek 's reply
I really don't know the exact nature of your issue.
The black bar where and when?
Maybe a screen shot would help.
I would truly like to help you solve your problem.
Now that I realize the user who`s comments I was responding to (lol), please disregard my earlier reply.
I'm sure we can find a solution for you.
xunholyx said:
Sorry, my answer was a direct response to @PoweredTek 's reply
I really don't know the exact nature of your issue.
The black bar where and when?
Maybe a screen shot would help.
I would truly like to help you solve your problem.
Now that I realize the user who`s comments I was responding to (lol), please disregard my earlier reply.
I'm sure we can find a solution for you.
Click to expand...
Click to collapse
Like you know when you change the volume on your phone a black bar pops up? A bar like that pops up and says the phone will restart in ten seconds and then I just press the volume up button and it dissapears.
Like when you press the volume up + power button together, the bar that pops up? That comes automatically and often. I have no idea why.
Deleted
Crazysah said:
Like you know when you change the volume on your phone a black bar pops up? A bar like that pops up and says the phone will restart in ten seconds and then I just press the volume up button and it dissapears.
Like when you press the volume up + power button together, the bar that pops up? That comes automatically and often. I have no idea why.
Click to expand...
Click to collapse
I have no idea. It's very strange. Have you tried installing a different ROM?
Also, are you running a custom kernel perhaps?
xunholyx said:
I have no idea. It's very strange. Have you tried installing a different ROM?
Also, are you running a custom kernel perhaps?
Click to expand...
Click to collapse
Yes, I tried installing a different ROM. Still happens. I'm running stock sense. What comes with the phone. I just recently did the hard reset.

Categories

Resources