Develop Bugs

UNIVERSAL in Boatloader mode not recognized by PC-USB

I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.

Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!

I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...

sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...

beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse

i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD

zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.

does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port

zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.

OK, where to get this driver?
thanx

?????????? NOTHING ?????????????

zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703

I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.

shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx

i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps

no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD

i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.

zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"

Stucked to "Serial" bootloader mode

Hi all,
I was trying to upgrade my Qtek9000 with an official ROM Updater, but my device went immediately into the Serial bootloader mode and I've not been able to do nothing to run out from this mode...
I've tryied the solutions suggested in http://forum.xda-developers.com/showthread.php?t=290234 without any luck...
The problem is that neither Mtty nor the UNI_exitbootloader tool are able to connect to USB.
I'm using no usb hub, I'm running on a Dell Precision M90 notebook, I've disabled USB connection in Activesync (4.2.0) and also tryied with a pc without activesync installed.
Any idea?
Thanks
Paolo

Are you on XP or Vista, and what version of AS/WMDC do you have?

Hi,
I'm running Xp, ActveSync is 4.2.0, don't know what WMDC is sorry, can you please explain?

Don't worry about WMDC - it's only relevant if you have Vista.
Are you using the proper cable that came with the Universal? Some cables don't have all the pins wired. That (or a broken USB port) would explain why your Universal isn't going to USB mode when you plug in the USB cable. Have you looked carefully to see if it changes from saying "Serial" to "USB" at the top of the Bootloader screen when you plug in the cable?
If it does change to "USB", I would try upgrading to ActiveSync 4.5 - go to http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
Make sure you disable USB Connnections in the Connection settings before plugging in your Universal. Then try flashing the CE ROM again.
Good luck
BTW did you try doing a hard reset to get out of bootloader (both soft keys and then the reset button, then select 0).

Good advice, especially with upgrading to AS 4.5, it's a full release now on Microsoft Update site, and I have a feeling the WM6 ROMs may require it... Good luck with it, keep us posted.

Ok, thanks all!
This morning I connected the PDA to my office's PC with it's original cable and it instantly switched to USB mode...
So, I launched the upgrade and it's now in progress... let's hope!!!
It might really be a cable problem, yesterday night I tried with 2 different PC and a not original cable (I think it's my camera one...)
Thanks a lot, by now... I'll let you know own this story will end...

Ok, new ROM is up and running!
Thanks all!
Bye
Paolo

Good stuff.

Phone doesn't SYNC or go into Disk Drive???

Anytime I plug in the phone via the usb cable to my pc it just starts to charge and the icon only shows the charging icon. I have tried unchecking the fast sync option in USB to PC section but still nothing I have tried it on 3 different computers and 2 different cables and still no detection only the light starts to charge and the icon shows the charging plug. I also tried my headset and they get detected with no problem and work just fine. I also did a hard-reset so should I just call T-Mobile and get another one? or someone out there has a solution? Thanks in advance for any help you guys might be able to offer!

Which Windows do you have. I had the same problem on Windows Vista

I have Windows 7 and vista

If I have to send it back anyone know if I can relock the phone with out it being synced? I already have original T-Mobile rom on it just missing the splash screens and to lock it.

javiel said:
Anytime I plug in the phone via the usb cable to my pc it just starts to charge and the icon only shows the charging icon. I have tried unchecking the fast sync option in USB to PC section but still nothing I have tried it on 3 different computers and 2 different cables and still no detection only the light starts to charge and the icon shows the charging plug. I also tried my headset and they get detected with no problem and work just fine. I also did a hard-reset so should I just call T-Mobile and get another one? or someone out there has a solution? Thanks in advance for any help you guys might be able to offer!
Click to expand...
Click to collapse
did you make sure you have the latest version of windows mobile device center installed on your pc and the latest service pack for vista. not sure about 7 though. plugged mine in for the first time and it came right up.

Try unistall all your USB drivers using this:
http://www.nirsoft.net/utils/usb_devices_view.html
and than plug your phone in

i have this exact same problem and cant connect in disk drive, active sync, or interenet sharing. i think its a problem with a bad hardspl flash but since i cant connect and sync the phone I cant reflash the spl.
this sucks. no way to recover from this i believe.

Is it possible to SPL from the SD Card? Espically after you have allready done the SPL from the PC? Check the thread, I think you will find it is possible. If not they might be able to send you a new image file...
Good Luck!

Is it possible to SPL from the SD Card? Espically after you have allready done the SPL from the PC? Check the thread, I think you will find it is possible. If not they might be able to send you a new image file...
Good Luck!

sphinx88 said:
Is it possible to SPL from the SD Card? Espically after you have allready done the SPL from the PC? Check the thread, I think you will find it is possible. If not they might be able to send you a new image file...
Good Luck!
Click to expand...
Click to collapse
thats what i was wondering. but is there a spl .nbh file around here?
hey sphinx, also whenever i plug in the usb cable to the charger and plug it in, i get the usb to pc pop-up as if i plugged it into the pc, do you have this as well, and cant seem to charge past 49% capacity.

Just tried the usb driver removal but that didn't help either I tried on 4 computers now and all do the same the phone just goes into charging and the computer never sees it this really sucks... I HardSPL my phone as soon as the HardSPL was available and everything was working fine but now for some reason it just stopped working.

Stalix said:
thats what i was wondering. but is there a spl .nbh file around here?
hey sphinx, also whenever i plug in the usb cable to the charger and plug it in, i get the usb to pc pop-up as if i plugged it into the pc, do you have this as well, and cant seem to charge past 49% capacity.
Click to expand...
Click to collapse
Try posting to the SPL Thread... I am sure you will get a better response.

P3300 can't connect with USB

Hi guys, sorry for my bad english.
Since today can't sinchronize my ppc with wm 5.0.
Here's the problem: when I pug it with usb cable, nothing happens.The orange light is on, the phone is in charge but nothing happens.Usually when I connect the phone I can see windows looking for ip address, and the activesynch shows... but this is not going to happening anymore.
I tried to reistall activesinch, I've cleaned the registry and i tried to connect it with others software.Still nothing.
Firewall is disabled.Any solutions?
Thank you in advance.

Zealot87 said:
Here's the problem: when I pug it with usb cable, nothing happens.The orange light is on, the phone is in charge but nothing happens.Usually when I connect the phone I can see windows looking for ip address, and the activesynch shows... but this is not going to happening anymore.
Click to expand...
Click to collapse
I had the same problem sometime ago. I've changed the wire first but nothing happened. My speaker, my Mic was dead and I could switch on FMRadio without the Hands-free!!!
What I did...??? I updated my mobile's Radio with 3.39.90 Version. How can you do this without active sync???
1. Remove SIM Card and Storage Card from the Mobile.
2. Press and Hold the Right Button (Recording Button) and Press together the Power Button. You will be in the Bootloader Screen. Try to update the Radio first.
3. Check it if it's working ok.
2nd way...
1. Copy the official ROM of WindowsMobile to the Storage Card.
2. Press Right Button (you know the Voice Rec) and holding that press the Power Button...
the mobile will be bootloader mode and will try to install the official ROM from the Storage Card...
wait a bit and then when it finish, check it if it is working properly!
Hope to help... waiting to "hear" sorry, to read good news

I have the same problem i cant sincronize the pda whith the activesync and i wish to change the rom. Now it's in france and i wish to change it to english, and it's locked to orange france i think. What can i make? It starts in bootloader, but the instalation from the card is not starting. thankx
le. and if i want to install something gives error 260

I had the same problem 1 month back, checked the mini usb data cable with a multimeter just to find that one of the data TX/RX wire was short with +5v wire, cable was faulty. the 1st and the last wires (+5v , -5v) were ok thats why it was charging the phone, but not connecting to pc, it was giving error unrecognised usb device.
u can also check for bent contacts at the USB mini connector on ur phone.

strange
hy guys
i´ve got a strange problem with my arte110.
for some reason i cant establish an activesync-connection,a few days ago i had some wm6.5 rom running and couldnt connect my device, then suddenly today (maybe because i reinstalled windows on my computer yesterday, i dont know) i was able to connect the phone while in bootloader... so i flashed happy and lucky the original wm (os 5.2.1620 build 18125.0.4.2) rom i got from t-mobile austria.
now its the same problem as before, i cant connect my device, i've restartet artemis and my computer several times, i've reinstalled activesync 4.5 a million times, i've tried all available usb-ports- different usb cables (same cable works with external harddrives) and even my office-computer, and so on...
my pda is (and was allways) charging but i cant syncronize.
has anyone any idea what could cause this problem?- please don't tell me the usb port of the pda is damaged, I wouldn't want to have to fix anything in this case...
hoping for good news, McPerfuntory
[by the way, please dont judge me for spelling mistakes, i'm from austria!!!]

done
okay guys, no need to respond anymore, i got it right..
but i don't really know how i repaired that one, i disassembled the devive cleaned everthing in there and cleaned the usb connector..
..works again

Computer cant recognize my Diamon

Dear Sirs;
Maybe this part of forum not be the proper place for my question but I don't know the poeple more expert than XDA masters.
Since last monday, computer cant recognize my Diamond when I connect it by USB cable and "USB device not recognized" appears. I will be really appreciated if you kindly help me.
Best Regards
Dariush Chegini

Try reinstalling Active Sync/Windows Mobile Device Center.
First remove Active Sync/ WMDC, restart PC and than install Active Sync/ WMDC.

Thanks for your kind attention. I reinstalled Activesync...no change, computer can't recognize the Diamond. My Diamond charges with both charger and computer, USB headphone works but PC can't recognize it....
I'm so confused and will be really appreciated if XDA masters help me.
Best Regards

XP or Vista or Windows 7 or which OS?

I've tried by both WIN XP and Vista.

could be a few possibilities for XP atleast...
activesync - file->connection settings->allow usb connections checked
faulty cable, try another one
faulty port on computer, try another one
driver issue - a difficult one...
i had this on my xp, found out there's something wrong with the cable - phone charging fine via computer USB, but XP says it doesn't recognize the device so doesn't connect to activesync....
good luck

Try on your Diamond -
Start>Settings>USB to PC
Unchek "Enable faster data synchronization"
If none of the above solutions work, maybe a hard reset...

I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush

dchegini said:
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
Click to expand...
Click to collapse
Try this in order...
1. Connect diamond to pc - it should at least charge as your say, but not detect Activsync
2. Goto Settings > Connections > USB to PC
3. Check Allow USB Connections > Uncheck allow fast data sync...
Does it connect?
if not and if you are using Vista
1. goto Windows Mobile device Center
2. check the attached image to see you have the same settings...
Does it connect?
if still not, then it could be driver issues, which I can suggest, once you reply to the above...

Thanx for your attentions. I've tried uncheking the said bottom but no change.
I used to connect the Diamond to the same notebook without any problem for more than 16 months, but the damn notebook stop recognizing my Diamond these days .
Thanks Millions
Dariush

may be usb port on your computer is malfunction. Did u try different usb port?
You need to open device manager in control panel to see how you diamond is listed.

Ever since i started with a new company 3 years ago they have some software that prevents activesync from connecting to any device I have from their computers using USB.
I went Bluetooth method and all is fine. I just use the USB for large, direct file transfer to internal storage.
If you get issues with activesync and usb and can take ages to resolve (if possible).

I guy's.
After a lot of search in this forum and a lot of other forum's, i came to this threat.
I had the same problem, my diamond didn't connect to my pc.
I had tried all the different suggestion, and nothing seemed to work. until i read the post of cloudedhopes, that suggested to change the usb cable. Because it was the only thing that i hadn't tried, i did change the cable, and it worked!
So i'm posting only to thank you guy's for all of the help, given not directly to me, but to all user!