While upgrading my XDAII to the new O2 rom, I got a connection error which tiole me to disconnect the xda and do a soft reset.
I did this and it's now stuck on the O2 boot screen and wont budge, wont connect via active sync and does nothing else when I hard reset.
Have I f**ked it up ??
Please help,
Tommy
Don't panic
Just reset the device, place it back in the cradle and re-run the upgrade. It doesn't require Activesync as the upgrade process looks after its own connection.
Make sure the cradle is connected directly into a USB port on your PC and not to a hub. Also make sure the power supply is connected to the cradle.
Thanks, but that doesnt seem to help, the program just says that their is no connection.
Do you have another PC you can use? or try using a different USB port.
tried it on both and nothing, It looks like the XDAII can't start up properly and that's why it can't establish a connection. As I said it's stuck on the O2 boot screen (the one with the bubbles on it) with the version nos at the bottom and does nowt else.
I feel sick...
Tommy
OK. I misunderstood. I thought you were in the bootloader screen. So you need to see if you can put the device into bootloader mode. Press the jog button (bottom middle front of device) and power button at same time whilst pressing the reset button. This (hopefully) will put you in the bootloader - a dark screen with Serial 1.xx displayed. Then when device is put in cradle it should change to USB 1.xx. Then you can re-run the upgrade.
Whayhey
DCS you are indeed the man!
Thanks for your help.
Tommy
:?
I tried to make an update with the file JASJAR_WWE_11353_137_10301
Suddenly the Display stop et 99% of the extended Rom Update and on my monitor was an infomation like "an error happend"
After this, nothing else happend .
Yes, realy nothing happens anymore. I cant start the device not with power, not with reset or with power+reset
nothing nothing nothing
What can i do
If i start to try a new update, it schows me no information about what rom etc. is installed or what will be installed. if i then start i get the notice, that it is the wrong device.
Help me please. ist there any way to put the mda back to live?????
I guess i dont only need an update but the complete software
HELP!!!
I have the exact same issue after the upgrade. Nothing will happen. I spent several hours trying resets, combination of button pressed, removed battery, resets, just to try to get back the boot loader mode but nothing is happening.
there has to be a way to do this and I hope someone on this board had that issue before and got it resolved.
I had a similair issue with my old XDA II, it turned out my storage card was corrupted. Use a card reader to check your storage card is OK, perhaps format the storage card (having saved any data first of course) and see how you fare
Have had the same problem wirh a radio ROM update on my QTEK9000. The anly thin that still worked was the hard reset. After the hard reset the device still did not respond. But when i connected it to the PC I could start the updateprocess of the original ROM. I took about 20 minutes for the whole procedure and than the Qtek9000 was back in factory default (Pffff and I could breath again).
So perhaps you can try a hard rest and then connect aganin to the PC.
I allready tried this!
But nothing happens.
Even if i put the power device or the usb into the mda, no LED schows anything. just sometimes the LED is red for not more than a minute. if it then goes out, i get the message "Unknown usb device" in my PC
Are you in bootloeader mode? Do you see the words USB or Serial on the screen of the Universal in Portrait mode. Note: Backlight is off so you have too look real hard, but it should be there
no, i see nothing.
I had quite a hard time yesterday while upgrading. The bootloader is very hard to see, use a torch to lite up your display. In portrait view on the top should be the word serial or usb, on the bottom v1.00.
I also did a hard-reset in this stage, but it just returned to the bootloader menue.
If I connect to the PC and the device is recognized I see the word serial in the display change to USB. For me I do not know the reason but my PC did not want to fulfill the upgrade process. Needed to take another PC (Laptop) to solve the problem. After the upgrade of the ROM, You still need to upgrade the Radio (this was my experience) before a cold-reset will put You back to business.
Good luck.
Ruud
Having the exact same problem as gary_b and having performed quite a few upgrades, I can confirm there is absolutlely nothing on the screen. The unit will not go into bootloader mode or even able to do a hard reset. It is not recognized when plugged in the USB.
When connected to power and the hard reset procedure is done, the red charging light will come up for less than 1/2 seconds and disappear.
I tried all different combination to make it boot but nothing. If I could at least get it to bootloader more, I can revive it.
Feel very bad I cannot help here.
I was wondering Yesterday about one thing. IF, during all this upgrading process, the battery runs out, (as it does not seem to charge during upgrade process) will it show bootloader screen ?
Would it be possible to get a loaded battery from somebody to check yours ?
That is a good suggestion to try out, but I have been unable to find anyone that has that device. It might be simply a drained battery.
Mine got corrupted I think at the end of the upgrade right after I did a regular reset instead of teh power and reset procedure.
However, I would think that even with no battery in, the unit should power back up when plugged in no?
Maybe an idea for somebody who is doing upgrading now, and is in bootloader status anyway.
Take out the battery, but connect with USB to PC with ASync. Does the bootloader state show ?
I am sorry to not do it for myself, if You saw my desperate state Yesterday, You will believe that I am not willing to see that bootloader screen for some time, sorry.
Ruud
now i know what to do:
Nothing!!
I went to a service-point with my mda pro and there was nothing to do with it.
If this happens the complete memory is "killed". Like "format c:" and while format is running you switch out the power.
Thanks god: I got a new MDA pro because i did not tell them (in the store)that i tried an update!
But i called the service-line before anf they told me that there is nothing to do!
But thx
Wow, can't say that this is good informatuin for those with this problem, but very glad it worked out for You.
I ve had this problem 5 minutes ago. Finally a took out the battery. Then connect to AC and Red led is on. Then i put the battery, tried hard reset and message to confirm hard reset in the screen (wellcome to life, jasjar).Then i run radio update again and it's upgrading rigth now....buffffff
I almost suffered a heart attack when this happened an hour ago. Have found that the update works fine if the SD card is taken out... phew.
I tried using the Siemens upgrade for my SX66, which made it display Serial on the top and v2.07 on the bottom
I followed the steps reccomended for when such a thing takes place (ie doing a flash reset on the phone) but now the screen remains black and doesn't even display Serial and v2.07
When plugged into my computer, absolutely nothing happens and the computer does not recognize it.
I eventually got the screen to display USB, ran the update again but after about 15 minutes I got an error screen on the PC that read:
Error 201: Get Device Data Error
Can not get device data. Please make sure device are connected to PC and execute this update utility again
Please help!
Someone help this poor person.....
Hi every one,
i have a serious problem with my HTC I-MATE JASJAR what's blocked in white screen (Serial / USB) and i cannot do anything on it, no boot, no reset soft, no reset Hard, no upgrade.
The issue is related to:
I tried to upgrade Radio ROM from 1.09.00 to 1.12 and i'm using Windows 7 Pro and when starting Flash, my PC shutdown because an electrical issue and since that, i cannot boot my device, i cannot flash or reset, my device is hung on white screen with Serial when no USB cable bluged in the PC and USB when Cable is pluged.
I Tried many times to boot it but no response, it's still hung and nothing can move on it.
I Just have one detail: when i plug the USB cable in my PC, the device is reconised but when starting upgrade or flash, i have error 101, no connexion.
Plz someone help me :crying::crying::crying::crying::crying::crying:
Good morning, I have a big problem in my Zenfone 2 and would very much like your help.
Yesterday in the morning he hung up, I thought I had downloaded but I tried to turn it when he called saw the battery was at 50%, I found strange but ok, then the screen locked and the phone started to vibrate and I had to off it. When I called, the battery was at 50%, was saying that the phone was connected and there do not leave sound and saying he was carrying. I thought it might be the rom and turned it on PC to back up and exchange of rom, only the USB no longer recognized the connection to the PC. Was saying that tava carrying, I took the USB and stopped "load" when I called he carried again, just not giving connection to the PC. Anyway I did not back up and changed the rom, he continued the same thing (I was in the AICP (LP) and put the RussiaNBear (LP)).
So I was following a tutorial that I had used before to repair another error (I could not post the tutorial link here, but it's on youtube: (Tutorial - Zenfone 2 unbrick / Restore (ZE551ML / ZE550ML) - In the Droid Will channel)), but I gave soft to do so because the part of the AFT (Asus Flash Tools) it does not recognize the phone, having to disconnect the usb and connect again, and then I screwed me, 'cause the uSB connection was not working. After a few unsuccessful attempts, it seems I agravei even more the situation because now I turn the USB cable pressing volume down and it goes in "Moorefield" and the PC identifies a good, open the xFSTK and can pass the DNX, but when you finish spending DNX the phone should reboot and a screen appears with the symbol of a uSB connection, but that's not what happens. I spend the DNX, the phone restarts and vibrates, there is the xFSTK waiting to pass the OS, but not USB screen appears, the xFSTK does not recognize the phone more in "Moorefield" and I can not do anything else on the device.
I have already connected the phone on another pc, I have changed the cable and nothing. I think it is the mobile usb, if not it would not recognize the first part of xFSTK.
Apologies if I have not posted in the right place, for my English (Google Translate) and the text size, only tried to leave everything well explained so that everyone can understand. Thank you very much, beforehand to help you and I really hope we can solve this problem.
Thank you.
No one ?
no one can help me?