Develop Bugs

Activesync 4.5 Beta 2 installation problems

Hi all,
i know this is a little bit off-topic, but I've posted it here in the Universal forum as it's relevant for those of us that have a Crossbow installation on our Universals.
you need version 4.5 of activesync installed to be able to sync.
there's my problem.
I can't get it to install.
the installer gets to about 95% and then the error message appears:
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
can anyone help with this problem?
without Activesync my Universal is (for my) useless. I need my contacts & calendar!
I'm putting my trust and hope in you - don't let me down!
Thanks!

Have you tried downloading it again from Microsoft's site in case the one you have is corrupt?

mmmm....
....seems an incredibly abvious thing to do!
have downloaded it several times though and from different machines.
have also emptied my TEMP folder on the PC before installation.
still no luck.
bugger!

"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personal or package vendor."
Click to expand...
Click to collapse
Best option run filemon and see what's happening/failing. Try turning off any virusscanner/any other weird app, that might be running buggering up file operations.

symantec
i guess that our corporate virus scanner is interfering.
annoying. the previous installations never caused any problems.
i'll have to see if i can get it to install another way.
i'll post back if i get lucky!
could i install if i do a safe start in windows?

SOLUTION
UPGRADE YOUR WINDOWS INSTALL TO VER. 3.0 download from micros or google it

SOLUTION
UPGRADE YOUR WINDOWS INSTALLER TO VER. 3.0 download from micros or google it

it worked!
i keep getting reminders why i love this forum so much.
thanks to all of you for your help.
i only managed to try the solution today as i've been off work sick.
a HUGE thanks to PDAWHORE (nice name!), his/her tip to upgrade the windows installer software did the trick!
thanks to all and happy PDA'ing...

Serious Problem here guys...

So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Looks like a problem on your PC... (I mena for the Customruu crashing)

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Had this happen to me. I downloaded .net framework 3.0 from the M$ site and then it worked fine.
Maybe that will help you.
Jim

Need more info?
newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
Ok, first off, this is not a flame. It's an education, ok?
When posting a problem, it's best practice to let us know your:
Model of phone
Radio version
Boot Loader version
OS on your PC
ActiveSync version (s/b 4.5 by now)
Then, and only then, will you be able to get some intelligent answers. You also need to follow the link in my signature and there you will find answers.
If you're still stuck, usually re-downloading the RUU will result in a working ROM patch, unless you have other PC issues. You really need to fix that first, and the guides posted here are FULL of the diagnostic and troubleshooting steps that will propel you to a successful resolution.
Please read those posts, add your info, and you may be extremely pleased with the results.
Good reading!

newnoise1024 said:
So i downloaded WM6 Black 2.0, and its constantly crashing, so i wanted to re-install it and see if that helped.
now whenever i try to launch the file, i get an error message that states
"custom RUU has encountered a problem and needs to close. we are sorry for the inconvenience."
So im wondering what changed that wont allow me to run the ruu file? Im kinda freaking out here because i need to get my phone working! its constantly crashing on me!
i hope someone knows a fix for this, i tried to search but came up with nothing
Click to expand...
Click to collapse
First off; relax. At least the problem isn't with your phone. It's a heck of a lot easier to fix a PC.
I assume you've already tried to re-download the file?
Did you completely reboot your PC? Shut it down to power down, then restart. Make sure you don't have any extra USB stuff plugged in (like cameras, etc). If you have a PS/2 mouse and KB, use those, and not USB versions. One trick is to have the USB bus on your computer completely empty except for your phone.
Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). Reboot after installing it -- even though it doesn't tell you to.
Run Windows Update. Make sure you're OK on those.
If that doesn't work, try downloading another ROM (OS only) -- like the Cingular Black 2.02 or the LVSM ROM, and see if that works.
You can also strip it apart -- use WinRAR to open the EXE file that you've been executing and extract the .nbh file from the EXE. Then go and download this guy: http://wiki.xda-developers.com/index.php?pagename=Hermes_CustomRUU and extract it into its own folder. Copy that .nbh file into that directory, and execute the executable -- it will flash your phone with a known good flasher.
But.... stepping all of the way back ... if the ROM doesn't work on your phone, it's very likely reflashing it won't help a single bit. Those ROM's are checksummed when they go on the phone -- if they're corrupted, they won't load right in the first place (and you'd end up with a boot-loader only phone). Soo... uh.. first, reboot/clean USB, then try a different ROM.
Last resort will be completely reinstalling Windows XP. I've had to do this several times because Windows will get in some weird state and it refuses to flash my phone. I finally gave up and started flashing on my Mac using a Windows virtual machine -- it's a lot easier to restore my Windows system to a working point when I do that.

Thanks to everyone who gave a response!
Here's all the information i was asked to post ( i will remember this for next time)
Cingular 8525 HERM100
Radio version: 1.40.30.00
Boot Loader version: (Not quite sure what this is?)
OS on your PC: Pro Black 2.0
ActiveSync version 4.5
I have redownloaded the ruu about 3 times and it has failed everytime.
Restarted the PC, disconnected everything from my laptop, realized that i havent installed Framework .NET 3.0, ( although i have it on my phone as i needed it to run hitchhiker)
So i'm going to download framework .NEt 3.0 and run it.
As for my phone, i uninstalled all the apps, hard resetted and everything is working fine right now, hasn't froze at all since yesteray, so im going to wait it out and see if something happens again.
Thanks again to everyone!! This forum is really really helpful.
-Matthew

How to determine the bootloader version
newnoise1024 said:
Boot Loader version: (Not quite sure what this is?)
-Matthew
Click to expand...
Click to collapse
You need to have a look at your user guide, as it states how to enter bootloader and check the version. Otherwise press and hold the left OK button and the power button at the same time, then hit the reset button with your stylus. You will enter a tri-color screen. This is bootloader mode. Jot down the numbers and compare against the below link.
Exiting is simple, press the reset button with your stylus.
Here's a valuable link for updating your bootloader.

Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?

.Net Framework co-existence
newnoise1024 said:
Bootloader Version: SPL-1.40.01pro
IPL-1.01
i just tried to install Framework .NET 3.0 and got this error message
[04/20/07,08:50:20] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:35] Windows Communication Foundation: [2] Error: Installation failed for component Windows Communication Foundation. MSI returned error code 1603
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Windows Communication Foundation is not installed.
[04/20/07,08:57:54] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0 was not attempted to be installed.
i uninstalled any previous version, is there something i'm missing?
Click to expand...
Click to collapse
You're probably missing version 2.0 of the .NET framework. .NET Framework is to be left in place once installed. You should have left V 2.0 installed and added .NET 3.0. Go to www.microsoft.com/net and get version 2.0 redistributable re-installed on your machine. (If you can). If you cannot, search the KB and you may get by without rebuilding your OS.

"Head over to Microsoft's site and download a fresh version of Compact Framework .NET (3.0 is the current version). To be extra safe, go into Add/Remove Programs and uninstall any existing versions -- reboot -- then install the new CF Framework. Reboot after installing it -- even though it doesn't tell you to."
this is the advice i was given in this thread, so i uninstalled version 2.0 before installing version 3.0.
So am i screwed now? lol

Well, version 3.0 just installed successfully... does that mean i still need to install 2.0? or am i fine just running 3.0?
Sorry for all the questions, i just want this fixed :/

You should be good. Give it a go.
If not, just dl .Net CF2 and install that. I think you are fine now though.

Edit: never mind

version 2.0 installed fine
Thanks everyone

Problems Runing Raido and Hard splv7 updates

could someone help me out?.... i wana upgrade to windows mobile 6 black shadow and when i try to run the hermes radio v1.41.00.10.exe i get this error "ruuwrapper.exe - application error - the application failed to initialize properly (0x0000135) click ok to terminate the application. and the same error when i try to run hard spl 7 any suggestions or advice?... im currently runnin windows xp 64bit SP2... just upgraded to SP2 thinking that was the problem but still the same error

kella said:
could someone help me out?.... i wana upgrade to windows mobile 6 black shadow and when i try to run the hermes radio v1.41.00.10.exe i get this error "ruuwrapper.exe - application error - the application failed to initialize properly (0x0000135) click ok to terminate the application. and the same error when i try to run hard spl 7 any suggestions or advice?... im currently runnin windows xp 64bit SP2... just upgraded to SP2 thinking that was the problem but still the same error
Click to expand...
Click to collapse
Do you have .NET framework 2.0 installed on your XP machine?

lol yea thanks i just figured that out already in the middle of the update but now the radio update dont wana auto detect the spl version i have hmm

RUUwrapper error please help

uber noob here
just got my htc hermes 100, wanting to update to WM6 (from 5) follow all the steps in page 1, did two things
save the RUUwrapper an that NBH file to my pc, while my phone is sync tried running the file and got error msg (the application failed to initialize properly (0xc0000135)
one last thing i did was copied both files in my phone and run it, got this msg this time (thid spplication (ruuwraper.exe)requires newwr version of ms.net etc)i'm lost, i know this is the 1st step i need to do to make it a WM6 ryt?

Hi...read mrvanx's guide before flashing:
http://forum.xda-developers.com/showthread.php?t=299462
You must to put hardspl on FIRST! U need to install NETCF on your PC. Do not put the ruu or rom files on your PPC and run them. Take Care

lordaxel said:
uber noob here
just got my htc hermes 100, wanting to update to WM6 (from 5) follow all the steps in page 1, did two things
save the RUUwrapper an that NBH file to my pc, while my phone is sync tried running the file and got error msg (the application failed to initialize properly (0xc0000135)
one last thing i did was copied both files in my phone and run it, got this msg this time (thid spplication (ruuwraper.exe)requires newwr version of ms.net etc)i'm lost, i know this is the 1st step i need to do to make it a WM6 ryt?
Click to expand...
Click to collapse
You forgotten one step. Please read the wiki on upgrading

i've just installed NETCF on my pc,copied the RUU_signed.nbh and RUUWrapper on a folder on my desktop (PC) and run the RUUWrapper file while my phone is sync to my PC and get this error ( the appilication failed to initialize properly (0xc0000135) .click on OK to terminate the application)
im not sure what to do next, this is the 1st step and i keep on getting errors, em i doing something wrong? please help!!!

lordaxel said:
i've just installed NETCF on my pc,copied the RUU_signed.nbh and RUUWrapper on a folder on my desktop (PC) and run the RUUWrapper file while my phone is sync to my PC and get this error ( the appilication failed to initialize properly (0xc0000135) .click on OK to terminate the application)
im not sure what to do next, this is the 1st step and i keep on getting errors, em i doing something wrong? please help!!!
Click to expand...
Click to collapse
Let mrvanx hold your hand READ!!

http://www.mrvanx.org/thg/ <------ cLIck hErE

OK I'll happily admit to being a NOOB as well but I have had exactly the same issue and I don't think (and I read the guides many times!) that the answer is there. So it is not helping simply endlessly pointing to the guides (helpful though they are).
The point seems to be that you need the Microsoft 2.0 .NET framework installed on your PC (i.e. the computer not the phone) rather than the NETCF mentioned above.
I think (assuming that I am right!) it would be great to add this clearly to the guide ("Make sure sure your computer has Microsoft .NET 2.0 Installed") preferably with a link to the Microsoft download site for .NET as well.

eliseman said:
OK I'll happily admit to being a NOOB as well but I have had exactly the same issue and I don't think (and I read the guides many times!) that the answer is there. So it is not helping simply endlessly pointing to the guides (helpful though they are).
The point seems to be that you need the Microsoft 2.0 .NET framework installed on your PC (i.e. the computer not the phone) rather than the NETCF mentioned above.
I think (assuming that I am right!) it would be great to add this clearly to the guide ("Make sure sure your computer has Microsoft .NET 2.0 Installed") preferably with a link to the Microsoft download site for .NET as well.
Click to expand...
Click to collapse
I once was a noob too, this is three months ago, and I had spent days on reading up before I did my first flash. The wiki is there just for that! hmm, also with .net framework, you'll be surprise how many software these days that will run WITHOUT them installed.

Hi . I had same problem with my 3 PCs. I downloaded latest version of .NET framework from microsoft site & reinstalled it & WOW.. it started..

zocster said:
I once was a noob too, this is three months ago, and I had spent days on reading up before I did my first flash. The wiki is there just for that! hmm, also with .net framework, you'll be surprise how many software these days that will run WITHOUT them installed.
Click to expand...
Click to collapse
.Net Framwork is required ONLY by software that is written directly for it and does NOT include the required DLLs in the app itself...which is most. C# is one language that you MUST have the framwork installed most of the time. Very few people want to include the DLLs because people SHOULD have the .Net Framework installed anywas.

This thread was very useful by the way. I'd come across this problem today and it's helped me to solve it. I'm sure any noobs (like myself) will find this thread useful in future.

Just wanted to add one thing, RUUWrapper was crashing on me as well.....
You cannot run this from a network drive! Has to be ran from a local drive, or it crashes...heh (I have a main file server setup over gigabit)

If you've read up then you have Hard SPL installed. That means you can bypass the computer for the flashing. You can use the sd card method. I believe its safer and doesn't have those niggly little sync errors and there's less chance of the phone crashing/being reset or powered off. Recommended if you flash the radio rom where a simple problem results in a permanent brick.
Cheers...

Errors Numbers : 266 & 264 & 302 while Upgrading PPC

I decided to tell something about my experience today about these Error numbers while Upgrading my Hermes (T-Mobile MDA VARIO II) .
Dear friends….i read Upgrading instuguidances again and again but there is a gold issue I did not notice untill today.
whenever I put my PPC into Boot Loader Mode and connect it to PC to upgrading these Errors appear immediately and I was in trouble what those errors are.
It checked the cable or some different Official ROMs but in fact I noticed all growth from Windows.
Yeah…
I am in winder why Microsoft does not make it possible upgrading PPC over Windows XPSP3 !!!
Whenever I run RUUWarpper on Windows XP Service Pack 3 these errors shown while I was sure about correct cable and correct ROM and ….
Sooo I want to share it to all peoples this gold notice :
Upgrading PPC is just possible on Windows XP Service Pack 2.
not Windows XPSP3 nor Windows Vista.
I think it is good for someone else that search and find these Topic in database of this nice/great Forum if same problem has appeared to him.
Here is some pictures of those errors & some proof if is required.

Mate, there has been a heap of threads on how to upgrade with Vista. It Works.
I have, on occasion, upgraded my Hermes on Win XP SP3 successfully. If it doesn't work for you, try the sd card method, you have to install Hard SPL V7 first, I tend to use this method more as it seems safer to me... Especially for the radio rom.
All you need to do is search and you should find the answers you seek...
Cheers...

So really can you Upgrade your Hermes on Win XP SP3 successfully?
you mentioned some keywords but could you please show me those links exactly how to upgrade our Hermes on XP SP3 too?
I think this forum is so noisy i can not find it myself.
I really need Upgrade HERM300 (T-Mobile MDA Vario II) on XP SP3 on my Laptop.
its boot loader shows IPL-1.04 & SPL-2.10.olipro
is it enough or not?
about 1 hours after reading your post I tried again upgrading on XP SP3 and put it on Boot Loader but nothing. (above Errors had shown again and again)
i would be appreciate if you show us that useful links (upgrading over XP SP3 normaly like XP SP2 successfuly)

Mate, as you have Hard SPL installed (SPL 2.10) try this instead...
1. Format a 2Gb or less sd card FAT32. Copy the .nbh file of the rom you want onto it and rename to "hermimg.nbh".
2. Put sd card into Hermes and reset to bootloader - power, OK and reset with stylus.
3. When prompted hit the power button to flash new rom.
Just make sure you have 50% or more battery though.
I find this method the easiest way of flashing roms as there is no real involvement of the PC except to format sd card and copy the .nbh file across. You'll get no sync errors, have no worries about resets/blackouts ar the usb cable being pulled. About the only ways to stuff this up is to reset in the middle of a flash or to have a flat battery.
Cheers...

reza_sadeghi said:
So really can you Upgrade your Hermes on Win XP SP3 successfully?
you mentioned some keywords but could you please show me those links exactly how to upgrade our Hermes on XP SP3 too?
I think this forum is so noisy i can not find it myself.
I really need Upgrade HERM300 (T-Mobile MDA Vario II) on XP SP3 on my Laptop.
its boot loader shows IPL-1.04 & SPL-2.10.olipro
is it enough or not?
about 1 hours after reading your post I tried again upgrading on XP SP3 and put it on Boot Loader but nothing. (above Errors had shown again and again)
i would be appreciate if you show us that useful links (upgrading over XP SP3 normaly like XP SP2 successfuly)
Click to expand...
Click to collapse
Yes you can upgrade it in XP SP3. Do you have .net installed in the pc? If you dont, then you will be getting errors too.

ultramag69 said:
Mate, as you have Hard SPL installed (SPL 2.10) try this instead.....
Click to expand...
Click to collapse
Wonderful.
and I like this method to upgrade PPC and prefer it.
I will try it as soon as i came back home and format 1GB Memory SD Card.
an Special thanks about your nice clear guidance.
i will back and declared any results.
ai6908 said:
Do you have .net installed in the pc
Click to expand...
Click to collapse
Yes.
.NET Framework 2.0 SP2 and 3.0 SP2 is installed on my XP SP3 shows on Add/Remove Programs on Control Panel.
I am sure.
and by your accepting we can upgrade PPC on XP SP3 , I resolute and will search and search again to find any solution why i get those errors on XP SP3 while you both told me upgrading is possible.
dear friends ,Thanks for your communion.

What you experienced was what I just did went thru
Had the same thoughts with the problem, I get Error [264], I also thought the CID-unlock issue. Tried many ways to get thru but fail in the end. Well yea, your piece of notes enlighten me. I will try on XP SP 2 and below, gotta find the machine some where first
Thanks for this post.
Reza_Sadeghi said:
I decided to tell something about my experience today about these Error numbers while Upgrading my Hermes (T-Mobile MDA VARIO II) .
Dear friends….i read Upgrading instuguidances again and again but there is a gold issue I did not notice untill today.
whenever I put my PPC into Boot Loader Mode and connect it to PC to upgrading these Errors appear immediately and I was in trouble what those errors are.
It checked the cable or some different Official ROMs but in fact I noticed all growth from Windows.
Yeah…
I am in winder why Microsoft does not make it possible upgrading PPC over Windows XPSP3 !!!
Whenever I run RUUWarpper on Windows XP Service Pack 3 these errors shown while I was sure about correct cable and correct ROM and ….
Sooo I want to share it to all peoples this gold notice :
Upgrading PPC is just possible on Windows XP Service Pack 2.
not Windows XPSP3 nor Windows Vista.
I think it is good for someone else that search and find these Topic in database of this nice/great Forum if same problem has appeared to him.
Here is some pictures of those errors & some proof if is required.
Click to expand...
Click to collapse

dear ferioz...
after those days passed what about your siuation?
has your problem solved using Windows XP Service Pack 2 ?
did you find any System running XP SP2 and try upgrading your PPC ?

If you have trouble with the pc, try the SD card method. Easier and I believe safer too as no-one accidently resets the pc in the middle of a flash. This method is a MUST when upgrading Radio ROMs...
For the PC though, you might need to update your .net framework to 3.5.
Cheers...

dear ultramag69...
You recommened this safely nice upgrading method and wrote a how to on this post and I love it and thank for suggest it.
I did not have enough time to upgrade and change my Hermes ROM recently from December 2008 so I did not try this method still cause PPC will go to Factory Default settings and programms installed will be ununstalled and I hate installing again and again.
anyway...
so Thanks for your nice answer and remind.
I suggest others try this method too instead of using PC running XPSP 2 specially this days mostly use Vista running Windows Mobile Device Center instead of XP running ActivSync.