About a year ago I tried tackling getting our ActiveSync from our Exchange server working with my AT&T 8525. At that time we were in no position to alter Exchange settings and we run out OWA service on a non-standard port. The ActiveSync client has no way to specify a port other than 80 for HTTP or 443 if you are using SSL.
Flash forward a year and it's now working seemlessly after an executive in our company bought an iPhone2 and demanded that it work with our Exchange 2K3 server. So we bought a cert from Verisign, opened up SSL and bam, it all worked. For his phone, mine and a couple others in the company.
The latest "undocumented feature" I'm looking at is Outlook Messaging notifications on my phone. I have a rule that takes emails destined for our department (most of them high priority) into a subfolder of my Inbox. Anything addressed directly to me stays in my Inbox folder. Now here's the part that is bugging me.
As long as the message isn't filtered to a different subfolder and comes straight into my inbox folder, I get the notification (audible and visual) I expect. If the message is filtered into any of the subfolders, I see the folder label go bold, indicating a new message has arrived, but I get no audible or visual notification at all. It only notifies me if something lands in my Inbox. All other messages show but no alerts.
I read on an iPhone forum where they were having a similar problem and on some other forums users report similar experiences with WinMo devices such as the Blackjack and other phones.
Clearly, it appears to be a shortcoming of Outlook Messaging on WinMo. My question is; is there a registry edit or possible solution to make Messaging on ActiveSync give a notification even if the message gets filtered into a subfolder?
I've seen people workaround the issue by disabling filters when they are not at their desktop so that all message come to the inbox of the phone, then reenable the rules when they are at their desktop. While this would work, it's a clunky solution IMO.
Has anyone ever found a workaround to this? Is this shortcoming fixed in WinMo 6.1? I'm running WinMo6 VP3G AT&T Official ROM (for over a year and still happy with it!)
Thanks for any insight.
make the move rule into a "On this machine only" so that when you open outlook on your desktop, the rule will fire and move the mail, otherwise it will stay in your Inbox
Related
Is there a way to be notified of new messages when they hit folders other than the inbox. I have several developers that have server side rules that send error messages and other emails to certain folders but it does not tell them they have a new email.
My other question is how can I make it so that when you view your emails it only shows the subject and from lines. I would think this would be an easy hack but I can not find it.
Thanks
Tom
No! Havent seen anyone get new mail notificiations working for subfolders working.
Yeah, that would be great. I deleted all my rules for that same reason. No notifications.
This is the most annoying "feature" for Outlook (on whatever platform), only new email in the default Inbox folder will notified.
However, if you install MS Voice Command 1.6 it will read the email subject and senders name even if it arrives in (gets sortet do) a subfolder.
I've got a separate IMAP account on my phone (i.e. not outlook mail) - it audibly alerts when I get mail (checks every 30 mins) but no vibrate unfortunately However this is the main folder of the IMAP account, not sure if it would work for subfolders.
Any helpful programmer wanna have a go at this, it would be very useful
Thanks
I will look at the Voice Command software and also watch this post to see if there are any better ways to get this functionality.
On email viewing portion of my post there was an application that I came across in the last month that could do this but I can not find it anymore. If anyone knows how to do this hook me up.
Mine works too well
I have just the opposite going on. When a mail comes in that is processed by a rule, I ALWAYS get new mail notification, and sooner than my Outlook does.
Push mail is processed by Exchange before Outlook sees it. Therefore the inbox rules don't take effect on my phone until the next sync.
Your mileage may vary, but this has been my experience. That being said, I'll look into coding up a lightweight notification utility. Might be fun.
I'm just digging into the WM 6.0 SDK and there are some API hooks to do this.
silverfox0214 said:
I have just the opposite going on. When a mail comes in that is processed by a rule, I ALWAYS get new mail notification, and sooner than my Outlook does.
Push mail is processed by Exchange before Outlook sees it. Therefore the inbox rules don't take effect on my phone until the next sync.
Your mileage may vary, but this has been my experience. That being said, I'll look into coding up a lightweight notification utility. Might be fun.
I'm just digging into the WM 6.0 SDK and there are some API hooks to do this.
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Click to collapse
Aren't rules, even if they're setup on Outlook, syncd with your exchange server? So your phone should drop each email into the right folder.
Bacco said:
Aren't rules, even if they're setup on Outlook, syncd with your exchange server? So your phone should drop each email into the right folder.
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Click to collapse
That's true, but I think the issue is that when it's moved to a folder and is not in the inbox, they don't get any notifications that a new message has arrived.
It seems that you are only notified when there is mail in the INBOX, but not anywhere else.
As far as notifications and filters go, Windows Mobile 5/6 is much more limited compared to the BlackBerry.
I'm going to have to do some searching to see if there's at least a 3rd party mail app (POP or IMAP) that has more features.
Rules processing
My rules, for reference, run on Outlook (client side).
Because my phone gets messages from Exchange before Outlook, I get notified, even if I've set a rule to move it out of the inbox and mark it as read.
Like I said earlier, I don't know how POP or IMAP clients react compared to Exchange, but I get my messages on my device before Outlook (client) does.
No rules run on the phone. Maybe we need to consider that as an add-on???
Bacco said:
Aren't rules, even if they're setup on Outlook, syncd with your exchange server? So your phone should drop each email into the right folder.
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Click to collapse
Hi all,
I have just bought an HTC S620 and have been able to setup Activesync to an exchange server with no issues. I use alot of subfolders under my inbox to filter emails. I am receiving new emails no problem in my inbox and in the subfolders synched happily to my device.
I am only getting new email notifications on my home screen when emails arrive to my inbox. I would like to be able to see email notifications when they arrive in my subfolders.
I have a HTC S620
Running Windows Mobile Standard CE 05.2.1620 (Build 18125.0.4.2)
Do I need to tweak a setting or acquire an app?
I had this problem too but how I got round was to delete all of the server filters and use the newer technique of smart folders. Im using OS X and Mail.app, but I think the new Outlook on windows should have smart folders too. With smart folders all of your mail is in the inbox but when you click on a smart folder its like a saved search so for example it can show all of the email from a certain sender.
This also makes it much easier to read email on the phone, because all of the email goes into the inbox you both have the advantage of seeing the new email notification, and you don't need to jump between folders to read it all, which can take many key presses.
You can of course still have regular mail folders for email that can't be automatically sorted.
By the way, general questions like this go in the general smartphone forum
Ah i thought i was beign device specific enough.
Exchange 2003 I am using is for work and they dont use/implement smart folders/
Anyone else have any ideas? i have the same problem, and my comany's mail server also doesnt support "smart folders".
TIA
I just bought a tp2 from Sprint. After setting up my email accounts and using the phone for a few days, and talking to Sprint support, I discovered that the phone does not support deleting emails from the server even though there is an option on the phone to do just that. If this is true then I will have to delete them from my computer even though I've already reviewed them. Has anyone else had this issue/ found a way around it?
Are you using IMAP or POP3? If you are using POP3, I don't know that there will ever be and answer to that. that is why I switched to IMAP. My sent messages and any changes I make are synched between phone, server, and desktop. The only problem is if you use a lot of folders, I am still trying to figure out a way for it to alert me when a new mail arrives in a folder other than the main folder. . ..
Thanks, I'm afraid it's POP3 for me. Looks like no joy.
Where's your email through? May still be able to switch if you want.
My email comes through Godaddy. Thanks, does that help?
Yup. You may be in luck:
http://help.godaddy.com/article/4714
This gives you instructions on how to access your Go-daddy email via IMAP instead of POP3. How familiar are you with IMAP? If you are not, I"d look into it. There are great benefits. It takes some serious switching over if you use Outlok or TBird on your desktop, as you will need to totally switch over to IMAP. Basically the idea is that the folders reside on the server instead of your computer.
I will warn you that on the TP2 and tilt2 (and pretty much any phone, from what I understand) there is no way to be alerted about emails that arrive to certain folders. In other words if you have serverside rules or even desktop rules that move emails to folders upon arrival, you will be able to see and read them on your phone, but you won't be alerted on their arrival. There are a few programs that are supposed to fix this but I have not found any that work for me (currently running Energy MaxSense Rom with WinMo 6.5, Also tried on the stock HTC TF 3d ROM, no dice. Even tried SPB Shell)
The concensus I have heard is that the reason no one, including M$ have tried to fix this is because there is an overiding belief that setting up rules to automatically deliver mail to folders is risky (what if you didn't catch the email?) and not the best setup from an organizational point of view.
They say you should have all emails go to your inbox and then move them to folders by yourself after you read them, thus sorting them and giving your brain physical evidence of having "dealt" with them (this mostly comes from the Getting Things Done crowd).
I was never sold on that, but I might be switching to this methodology out of necessity, since other wise I have to check all folders constantly.
Please, anyone, correct me if there is a better solution.
dbtfree said:
Yup. You may be in luck:
http://help.godaddy.com/article/4714
This gives you instructions on how to access your Go-daddy email via IMAP instead of POP3. How familiar are you with IMAP? If you are not, I"d look into it. There are great benefits. It takes some serious switching over if you use Outlok or TBird on your desktop, as you will need to totally switch over to IMAP. Basically the idea is that the folders reside on the server instead of your computer.
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Click to collapse
Just a note on Thunderbird for the desktop. It is quite possible to have both IMAP and POP for the same account in TB. I do it for my work account. I have the POP account so that I keep my emails locally, and I use the IMAP (Inbox) to delete mail off the server.
I know this has been asked several times, but I never seen a conclusive answer (and maybe that is the answer in and of itself):
When you use IMAP with Outlook Mobile (this is a standard internet IMAP account, not exchange), your unread message count and your new email notification is only for your Inbox main folder. Subfolders do not get counted, and what is more frustrating is that there is new notification. I used to have a Nokia E71 and used Seven email client on that and it also did not normally show the total unread in all folders, but it did notify me when an email came in in a subfolder, and so I'd check my box and if there was nothing, then I would check my subfolders for new mail.
I have also heard people say this is an Outlook overall problem, including desktop versions. I'd have to disagree. Sure, the unread count at the top level of the account is only going to show the unread in the Inbox, but I have been able to tell Outlook to alert me whenever a new message comes in regardless of its folder. But I haven't found a way to do that in Outlook Mobile.
Is there a registry edit that can help me? If not, has anyone found that System Seven works on WM 6.5 so as to alert you whenever a new mail is downloaded, regardless of folder? When I tried it, it didn't seem like it.
Any clues appreciated.
Same question here on wm 6.5. for 6.1 there is a plugin available "Message notify " from blackmon labs which does the task. Anyone got a solution on 6.5 ?
I've done my due diligence (searching for HOURS on end), so I know this has been discussed many times but I still have not seen any sort of solution or progress on how to fix the issue.
Here is the issue: Gmail/Google accounts in WP7, when you press the Trash-can icon to delete your email(s), it does not actually move the email to the 'Trash' folder (or how Gmail understands it, the 'Trash' label). It simply removes the 'Inbox' label but still keeps the message under 'All Mail'.
I've tried everything - set up my email account as an ActiveSync account and tried deleting, going to my Gmail (or any other of my email accounts that resides on Google Apps) account settings via the web browser and try fiddling with the Advanced IMAP options, but nothing.
Does anyone have any solution for this? Unfortunately, this is pretty much a dealbreaker for me with WP7 - I just purchased the HTC Trophy. I want to really love the OS/device (and I do love the OS) but being able to properly delete my Google/Gmail emails is crucial.
I've heard some people, as a temporary stop-gap, to just use the "Move to Folder" and move the email message to [Gmail]\Trash, but I don't see that folder in WP7. Any ideas on this?
Any help or insight in this matter would be greatly appreciated. Thanks in advance.
There is no solution (as in setting you can change in WP7 or on google.com) that changes this behavior. The only real option is to occasionally log in to your email account on the website and purge old mail from all mail. That's what I do about once every couple of months.
Thanks for the response. That's a real bummer. Do you or anyone know if this is something Microsoft plans on fixing? Basically it just entails making the Delete/Trash Can -> Remove Inbox Label + Add Trash Label to the message.
Also, do you know how I could view the [Gmail]\Trash folder/label? When I try to browse All Folders, it doesn't show up. Any ideas?
Thanks.
Avazee said:
Does anyone have any solution for this? Unfortunately, this is pretty much a dealbreaker for me with WP7 - I just purchased the HTC Trophy. I want to really love the OS/device (and I do love the OS) but being able to properly delete my Google/Gmail emails is crucial.
Click to expand...
Click to collapse
You should be able to change imap settings in gmail. There's a few articles I found, but they're a bit old, and I'm apparently too new of a member to link. I've gone ahead to write a few instructions.
1. Go to settings in your gmail
2. Go to the "Forwarding and POP/IMAP" tab
3. In IMAP access, under "When I mark a message in IMAP as deleted:" select "Auto-expunge off"
4. In IMAP access, under "When a message is marked as deleted and expunged from the last visible IMAP folder:" select "Move the message to the Trash" or "Immediately delete the message forever"
I'm still trying to figure out how exactly the behavior works on my own device. From my understanding, by doing this, you'll send deleted message to the trash rather than archive. It appears that you lose the "instant" server update (so you might have emails that you delete on your phone stay in your inbox as unread for a while).
**edit for further research - It appears that your message will only be deleted if there are no other labels for it. Apparently [gmail]all mail counts as a label. So what the heck did I tell you to do?
Thanks for the reply. I don't understand what your last part meant..the part about your edit for further research. Please clarify. Thanks.
Sent from my mwp6985 using Board Express
bver100 said:
It appears that your message will only be deleted if there are no other labels for it. Apparently [gmail]all mail counts as a label. So what the heck did I tell you to do?
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Click to collapse
This, and it's the same for IOS, not a WP7 issue.
I read numerous guides looking for a solution but there isn't one. If an email exists in another view, i.e. "All Mail" then it won't be deleted.
After using IOS and WP7 this was one of the main reasons for moving to Android. It may seem a bit extreme but I hate having email I don't need. Everything gets read and deleted.
What you say is true in a technical sense, but it misses the underlying issue. Gmail has one label, Gmail/Trash, that is special. Any email that is sent there automatically has all other labels removed. However, it is up to an email client to apply the label. For example, the Thunderbird email client on Windows does just that. If I read an email in my Inbox, and then click the Delete button, Thunderbird sends and IMAP notification to Gmail to apply the Gmail/Trash label to the message, and it is instantly gone from both my Inbox and All Mail. And the Gmail/Trash label is automatically purged after 30 days.
The problem with WP7 and iOS is that they don't (and possibly can't) send the same notification. All they currently do is notify Gmail to remove the Inbox label. And, as has already been noted, the fact that the email is still in All Mail causes it to be retained on the server.
Thanks for the info, guys. I realize and understand that the culprit is the WP7 mail client, not Gmail.
As a temporary workaround (I am seriously hoping they fix this.. you guys should visit http://windowsphone.uservoice.com/f...eting-email-in-gmail-really-delete-?ref=title to vote for adding this feature), I created a new label called "WP7 Trash". From now on, when I want to "delete" mail, I simply move to to that folder/label in the WP7 mail client, and then anytime down the road I can log into my accounts and just delete all the mail in that folder/label.
Kind of kludgy, but it's the only thing I can think of...
Let me know your thoughts.
After futzing around a bit more on the internet, i've found that some people are able to get the desired "trash button = delete" action if you add your gmail account as an Exchange account instead of as a "Google Account". I haven't tried it yet, but since it isn't dealing with Gmail's odd IMAP implementation, perhaps you will get better results.
Setting up your Gmail account as an Exchange/ActiveSync account doesn't work - I've tested it several times and nothing. I do have my accounts set up as Exchange/ActiveSync because I've heard that it uses less battery than using the "Add Google Email Account" option in WP7.
The only temp-solution I've found is the create a WP7-Trash label and move messages to that folder (for later deletion once you log into the Gmail web interface).
If anyone CAN get the Delete = Trash working on ActiveSync/Exchange setups, by all means let us know!