I know this has been asked several times, but I never seen a conclusive answer (and maybe that is the answer in and of itself):
When you use IMAP with Outlook Mobile (this is a standard internet IMAP account, not exchange), your unread message count and your new email notification is only for your Inbox main folder. Subfolders do not get counted, and what is more frustrating is that there is new notification. I used to have a Nokia E71 and used Seven email client on that and it also did not normally show the total unread in all folders, but it did notify me when an email came in in a subfolder, and so I'd check my box and if there was nothing, then I would check my subfolders for new mail.
I have also heard people say this is an Outlook overall problem, including desktop versions. I'd have to disagree. Sure, the unread count at the top level of the account is only going to show the unread in the Inbox, but I have been able to tell Outlook to alert me whenever a new message comes in regardless of its folder. But I haven't found a way to do that in Outlook Mobile.
Is there a registry edit that can help me? If not, has anyone found that System Seven works on WM 6.5 so as to alert you whenever a new mail is downloaded, regardless of folder? When I tried it, it didn't seem like it.
Any clues appreciated.
Same question here on wm 6.5. for 6.1 there is a plugin available "Message notify " from blackmon labs which does the task. Anyone got a solution on 6.5 ?
Related
Hi all,
Just set my XDA2s up for my gmail acount.
All is fine, I can receive and send mail no problems.
However, if I have a message in my inbox which I have read it gets deleted on the next send/receive.
I cannot find a way to tell it to keep my messages until I delete them manually...
Any ideas?
Rich
I have exactly the same problem.
Anyone knows?
gmail.
Me go try.
Never thought of using gmail on the qtek.
same here... i thought it was only with imate jams...
I don't have that problem here.
I only see option to remove deleted items manually or automatic.
its under storage.
Hi,
That option purely manages what to do with items marked as deleted. Not those in the inbox.
I am glad others see the problem. How do you have things set up?
I set my gmail not to archive or delete the items I download and read. However, I can't help but think that this is a setting with the XDA2s.
R
There's no thing wrong with your XDA IIs or Gmail.
Go into the settings of your gmail account on your XDA IIs. At the "Server information" screen, there is an "Options" button. Go into the Options screen. On the last screen,
* If you choose "Get full copy of messages" your messages will be deleted off of the server once you do a "Send/Receive Mail" This is common for all POP3 servers. Gmail has a special option in the "Mail Settings/Forwarding and POP" for you to "Keep Gmail's copy in the Inbox" even if you do a "Get a full copy of messages" Other POP3 servers don't have this special option so emails will get deleted. To keep it consistent with other POP3 servers in case you have multiple email accounts, just select "Trash Gmail's copy"
* If you choose "Get message headers only" and include 999K (32K is about a screen full of email) you will still see most of the body of your emails once you do a "Send/Receive Mail" but your emails won't be deleted off of the server. Now... if you realize some of the emails are SPAM and you want do delete them off of the server to save yourself from downloading those SPAM mails again to your desktop email software, you can click on the SPAM mail and "Mark for download". Then do a "Send/Receive Mail". Those emails that are marked for download will then be downloaded to your XDA IIs and deleted from the server. On your XDA IIs, you can just delete them once the "Send/Receive Mail" is done.
Hope it helps.
Does anyone kn ow why I keep getting a message "Messages cannot be downloaded to your mobile device. Make sure that you are connected and that your e-mail account settings are correct. Then, try to download messages again". I'm sure that my settings are correct. I can send emails OK - it's just will not down.load them. Any ideas?
Hi Suntingwong,
This does not appear to help unfortunately. The problem is not what happes to the mail at the gmail side but at the ppc side. No matter what I do, once I have read (or downloaded and read) a mail in my XDA2s's inbox it is removed from the XDA2s's inbox at the next send/receive. It is not sent to the deleted folder - just removed. I am after a way to keep it in the inbox as read, as you would logically expect it to be.
Rich
I can confirm the above.
It seems that each time you go over the send and recive you inbox is reset to empty. Thus what you had downloaded (as header or full text), and read just goes into never never land.
I am not sure what the differnese is betwwen the 2 icons at the bottom, both push your mail.
I have been lost on this one for a long time, adding to it I have also been lost on how I can sync my pop.mail with my outlook pst for the sent items and inbox.
Seems like the sysnc only goes Between the default mal box, which meens I CANT configer as pop. So I cant send unless I am attached to the desktop over that mail box.
Its concept that I don't understand and have yet to find a soulution.
http://pumaweb2.pumatech.com/ts-board/ultimatebb.php?ubb=get_topic;f=21;t=000099
rakh1 said:
Hi Suntingwong,
This does not appear to help unfortunately. The problem is not what happes to the mail at the gmail side but at the ppc side. No matter what I do, once I have read (or downloaded and read) a mail in my XDA2s's inbox it is removed from the XDA2s's inbox at the next send/receive. It is not sent to the deleted folder - just removed. I am after a way to keep it in the inbox as read, as you would logically expect it to be.
Rich
Click to expand...
Click to collapse
Sorry I misread your question. I was thinking you were bothered by emails getting deleted from gmail whenever they got downloaded to your PPC.
I only use my PPC to quickly screen mails so this is not a problem for me. As long as I don't download emails from the server (set just to get header and 999K of body) then my emails won't get deleted from the server nor the PPC until I downloaded them to my desktop email software or when I delete them manually from my PPC.
Now if you want to keep your emails in your PPC no matter what happened to them on the server (got downloaded, etc...) You can mark your emails as "not read" whenever you're done reading them. That will keep them from being removed from your PPC. It's an arduous thing to do but it seems to be the only way...
Hope it helps
There has got to be a better solution than that.
I have the same problem as well, and would really like to see a fix.
You must enter in the settings of your account (upper right corner) and go to "Forwarding and POP". There you have this options:
1. Status: POP is enabled for all mail that has arrived since 1/1/05
Enable POP for all mail (even mail that's already been downloaded)
Enable POP only for mail that arrives from now on
Disable POP
Yoy must select the first option (Enable POP for all mail (even mail that's already been downloaded)), click on "Save changes" and now the messages dont disappear when you read it in your PPC.
Saludos.
I was sad to find out that the IIs only retains 6 email accounts. It seams that this problem isn't only inharent to gmail account. I have configured 3 of my own domain pop3 accounts. When I download the email to my IIs, the emails on my IIs disappear the next time I send/receive.
segoz
Look I feel like a real dumb a**.
I cant work your fix as I cant find that setting. Top right is a drop down for me (From, recived date, subject.)
In accounts I get 1/4 and see nothing on the next 3 pages that does anything for me.
Were should I be as it seems its not in messaging.
This is my observation... wondering if any body sees the same thing.
1. If the message is no longer on the server, upon the next Send/Receive, the message is removed from PPC.
2. If a message is not read on PPC, it will not be removed from PPC no matter if it is still on the server or not
2. There is no universal rules as to when a message is removed from the server when it is accessed via POP3
3. For gmail, this is configurable (Mail Settings>Forwarding and POP>[keep Gmail's copy in the Inbox, archive Gmail's copy, trash Gmai's copy])
4. For adelphia.net, a message is not removed no matter if only header or full body is downloaded. A message is only removed when accessed via desktop email software (if the software is NOT configured to leave a copy of the email on ther server)
5. For netzero.net, a messsage is not removed from the server if only header is downloaded to PPC. A message is removed from the server if full body is downloaded PPC.
So if one wants to keep a copy of gmail's email on the PPC, one has to set up Gmail to "keep Gmail's copy in the Inbox" in the "Forwarding and POP" setting.
One also must configure desktop email to keep a copy on the server. For Outlook 2003, this setting is found on the "Advanced" tab right under the POP3/SMTP port settings.
That's some good observations sumtingwong. I could care less about gmail since all junk go through gmail. I'm more conserned about my domain pop accounts' email disappearing from my PPC. I will leave the messages on all 3 dedicated servers for the next few day to test your observations. stay tuned..
ps. damn this site is crawling. is it getting DDoS'ed?
Site's been crawling for days now........new servers?
Anyway - i can find no way to stop the mails dissapearing on the PPC. So, I have worked round it by creating a 'keep' folder and I simply move the mails I want to that after reading them. Not ideal but it works for now.
R
I left the messages on my mail servers while picking up full email from my PPC mail client. As sumtingwong posted, the mail doesn't disappear from my PPC anymore. I have successfuly sent received mail the past 3 days on 3 different email servers. All email are still on my PPC. I will delete all mail from the servers and see if the emails remain on the PPC.
ps. I pick up mail on both my own email servers and gmail.
I'm starting to get annoyed. Just recently, my Gmail emails are disappearing. But my emails from my own email servers are still on my PPC which doesn't disappear like the Gamil emails. The most anoying thing is, when I delete the emails from my PPC that belongs to my email servers, the same emails are redownloaded again. It's like the PPC email client doen't know the emails have already been downloaded. This doesn't happen to my other phones with email clients.
WTF, are there any other email clients we can use instead of the built in POS Outlook?
Hi all,
I have just bought an HTC S620 and have been able to setup Activesync to an exchange server with no issues. I use alot of subfolders under my inbox to filter emails. I am receiving new emails no problem in my inbox and in the subfolders synched happily to my device.
I am only getting new email notifications on my home screen when emails arrive to my inbox. I would like to be able to see email notifications when they arrive in my subfolders.
I have a HTC S620
Running Windows Mobile Standard CE 05.2.1620 (Build 18125.0.4.2)
Do I need to tweak a setting or acquire an app?
I had this problem too but how I got round was to delete all of the server filters and use the newer technique of smart folders. Im using OS X and Mail.app, but I think the new Outlook on windows should have smart folders too. With smart folders all of your mail is in the inbox but when you click on a smart folder its like a saved search so for example it can show all of the email from a certain sender.
This also makes it much easier to read email on the phone, because all of the email goes into the inbox you both have the advantage of seeing the new email notification, and you don't need to jump between folders to read it all, which can take many key presses.
You can of course still have regular mail folders for email that can't be automatically sorted.
By the way, general questions like this go in the general smartphone forum
Ah i thought i was beign device specific enough.
Exchange 2003 I am using is for work and they dont use/implement smart folders/
Anyone else have any ideas? i have the same problem, and my comany's mail server also doesnt support "smart folders".
TIA
About a year ago I tried tackling getting our ActiveSync from our Exchange server working with my AT&T 8525. At that time we were in no position to alter Exchange settings and we run out OWA service on a non-standard port. The ActiveSync client has no way to specify a port other than 80 for HTTP or 443 if you are using SSL.
Flash forward a year and it's now working seemlessly after an executive in our company bought an iPhone2 and demanded that it work with our Exchange 2K3 server. So we bought a cert from Verisign, opened up SSL and bam, it all worked. For his phone, mine and a couple others in the company.
The latest "undocumented feature" I'm looking at is Outlook Messaging notifications on my phone. I have a rule that takes emails destined for our department (most of them high priority) into a subfolder of my Inbox. Anything addressed directly to me stays in my Inbox folder. Now here's the part that is bugging me.
As long as the message isn't filtered to a different subfolder and comes straight into my inbox folder, I get the notification (audible and visual) I expect. If the message is filtered into any of the subfolders, I see the folder label go bold, indicating a new message has arrived, but I get no audible or visual notification at all. It only notifies me if something lands in my Inbox. All other messages show but no alerts.
I read on an iPhone forum where they were having a similar problem and on some other forums users report similar experiences with WinMo devices such as the Blackjack and other phones.
Clearly, it appears to be a shortcoming of Outlook Messaging on WinMo. My question is; is there a registry edit or possible solution to make Messaging on ActiveSync give a notification even if the message gets filtered into a subfolder?
I've seen people workaround the issue by disabling filters when they are not at their desktop so that all message come to the inbox of the phone, then reenable the rules when they are at their desktop. While this would work, it's a clunky solution IMO.
Has anyone ever found a workaround to this? Is this shortcoming fixed in WinMo 6.1? I'm running WinMo6 VP3G AT&T Official ROM (for over a year and still happy with it!)
Thanks for any insight.
make the move rule into a "On this machine only" so that when you open outlook on your desktop, the rule will fire and move the mail, otherwise it will stay in your Inbox
Hello,
I have 2 questions:
1.
I have a lot of email in subfolders and i was wondering if it is possible to get the mail from that subfolders visible by the contact (in touchflo) who mailed me.
Now only mail that is in my inbox will be by the contact, mail from my contacts that are in subfolders are not displayed.
An example of the screen where i want the mail from the subfolders (and inbox) to be seen:
http://www.pocketnow.com/html/portal/reviews/0000001139/review/pc_capture55.jpg
2.
Is there a posibility that i get an "new message" notification, when i get mail in one of my subfolders?
For as far as i can find with the search tool there is no solution for this, or do i missed something?
Anyone?...
no free solution yet. even M$ never plan to support the function.
btw, u may try this.
I sync with my mailserver and my mailserver automaticly moves mails to the specific folder
the program you suggest does the same, but then on my mobile.. that's not needed for me
I think that my second question will never be answered, but that my first question is touchflo specific, so maybe someone could tweak it?
*bump*....
i need such a solution too
Anyone?...
I had the same problem too. My mailserver automatically distrubutes the mail to the proper subfolder, skipping the inbox.
Fortunately I was able to add an extra rule leaving a copy in the inbox. Now everything does come in. After I have read the message I simply delete it since it is also stored in a subfolder. When I need to check it again I go to the subfolder where it is still unread.
I have the same problem. mail is synced with exchange server. mail is ordered in subfolders on the exchange server.
now on the contact - mail page (see first post) only the mails in the "INbox" are shown and not the mails in the subfolders.
Does anyone have a solution for this?
thanks
No to be dense but have you tried
From the Inbox, select Tools->Manage Folders and make sure there folders are selected? I also believe it is a limitation to only get a alert for "InBox" and not the other folders. Must also be Exchange 2007 on server...
cabfeegig said:
From the Inbox, select Tools->Manage Folders and make sure there folders are selected? I also believe it is a limitation to only get a alert for "InBox" and not the other folders. Must also be Exchange 2007 on server...
Click to expand...
Click to collapse
That's allready done but you don't get a notification then
AND mail in subfolders is not displayed by the contact. only mail from the inbox is... and that's the problem
RMU said:
That's allready done but you don't get a notification then
AND mail in subfolders is not displayed by the contact. only mail from the inbox is... and that's the problem
Click to expand...
Click to collapse
Have you tried to contact with HTC support? Maybe they can suggest something about it. If you haven't maybe I will, because I also need this feature
So I did, and here is a reply from HTC support:
"there are no plans to change the way that touchflo works in this situation, or at least, no plans that anyone here is aware of. Touchflo is designed to give you quick access to your inbox, not the entire email program. it therefore only checks your inbox. To check your subfolders you need to go to the messaging program and view them there. best regards, HTC Europe Support"
mydexterid said:
So I did, and here is a reply from HTC support:
"there are no plans to change the way that touchflo works in this situation, or at least, no plans that anyone here is aware of. Touchflo is designed to give you quick access to your inbox, not the entire email program. it therefore only checks your inbox. To check your subfolders you need to go to the messaging program and view them there. best regards, HTC Europe Support"
Click to expand...
Click to collapse
hmm
now maybe wait till the XDA developers find a solution would be nice!
Or maybe more people should bother HTC support so they know it is a feature a lot of people want.
If enough people request it, they may put it on their featurelist.
I just got my new TouchPro 2 on Verizon today and I installed wireless sync to have my emails from work pushed to my phone (used this on my XV6800). The Outlook email was created correctly and I can access my inbox if I go to all accounts but I can't find out how to add a link to the inbox on the email tab in TouchFlo. The email tab will show that I have new emails but I need to go to the Windows Mobile accounts screen to get to it.
Is there any way to add this account to the email tab in TouchFlo?
You are not alone. Same problem here. Looking for the answer.
Do get the number of messages, but no access to them in TouchFlo?
Yes it will display the number of messages but there is no easy way to display them through the email tab. I have been clicking the inbox link in the notification message that I get when a new wireless sync message comes through. It works but it would be nice to be able to view the messages downloaded through wireless sync in the same way as my gmail account.
Ha. It took me 2 days to figure out why I had 1 message showing on that tab (damn "welcome" email in outlook inbox). I suppose that the whole email tab is of no use to you then, if you use outlook. Maybe a plugin for the home tab is possible?
Same issue
I am also having the issue of the Outlook email not showing on the TouchFlo email tab. I have looked everywhere to try and find where the configuration for this tab is stored, but no luck.
I did have it showing previously when ActiveSync was configured to sync with Outlook (in addition to Wireless Sync), but if I did not disable ActiveSync completely when connected to my computer it created duplicates, and kept creating them for as long as it was connected...Big mess. When I disabled syncing with the inbox on ActiveSync, it deleted all of my email (on the device, then wireless sync deleted everything in Outlook as well), and the Outlook email no longer showed in the TouchFlo email tab.
I am thinking that setting up a bogus ActiveSync partnership with a computer that has nothing in Outlook (and selecting the Inbox) might be a workaround, but it should not be this difficult.
NOTE: I tried removing everything and setting up a bogus partnership through ActiveSync, still did not put the Outlook email back in the TouchFlo Email tab. Just have to use Start > Messaging until someone figures this one out. Would be nice to have it working correctly.
Same issue here. I added second email account, not in wireless sync, but in the email setup, a POP3 account. Now the little envelope goes to that account and then on the bottom you can see the inbox and navigate to the outlook inbox which is your wireless sync. It gets you there with a couple of extra steps, but it isn't the same.
Additionally, you can't see your email for a particular contact, in your wireless sync email. That is a huge benefit of the HTC Touch Pro 2, in that it integrates emails, SMS messages, phone calls, facebook, all through the contacts. Hope someone finds a work around, this is very irritating. Love the phone, but without this, not sure if I will return it within the 30 days.
I'm having the same problem, does anybody have a solution for this?
Thanks!
Same problem
I've got the same issue. Anyone ever find a solution for this that doesn't involve a hard reset?