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My MDA III for some reason has a screen problem. It won't turn on, but if I connect it to the dock ActiveSync finds it and syncs correctly.
Soft reboots bring up the screen for the T-Mobile initial boot screen then something weird happens. Very gently over about 10 seconds the screen fades to black and then there is no life in it after that. The screen it fades from is not the boot screen, and it could just be random stuff but it looks like some kind of fantasy art. I know that sounds odd but I can't really describe it. It's like a faint version of something like this: h++p://www.cise.ufl.edu/~fishwick/art/sub.jpg
Anyway, is there a way to do a full backup without using the device itself? I'd like to try a cold reboot but was hoping I could backup everything first. If I just try and copy the files I get sharing violations and I have no idea if the file system can be accessed from the command-line. If it could I could try using robocopy to copy files off.
You can copy everything that is not in your rom through ActiveSync, i have no idea of full backup without accesing the device. Most important for you maybe is contacts and appointments and calendar entryes which you can sync with Microsoft Office Outlook and then back resynk in the device after hard reset, the softwarecan be copied to your computer but when you hard reset the device when you put it back it may not work
On second thoughts the image on screen is the T-Mobile boot screen, it just looks odd as it flashes up and then fades away quickly.
I do have a backup I made in early March but as I've installed so much software since I was hoping I could salvage it. I have copied off everything it will allow, might try and grab the registry contents as well if I can find a way, then I'll be doing the hard reset.
Just out of curiosity I installed Pocket Controller to see if I could remote control it. The screen is empty so obviously not. It allows me to see the tasks running as well, do any of these look dodgy?
NK.exe
filesys.exe
gwes.exe
device.exe
srvtrust.exe
services.exe
shell32.exe
connmgr.exe
IA_Caller_ID.exe
CommLoader.exe
repllog.exe
rapisrv.exe
rnaapp.exe
udp2tcp.exe
tmail.exe
mstli.exe
cprog.exe
Ok has that anyone had this issue with their Orbit?
I had noticed that the keyboard was not giving me any predicted text choices while typing, so I tried to change the input method to no avail. So I decided to perform a sft reset to sort the problem.
Oh was I not happy with the result as for over 5 mins all that was happening with my phone was the screen would light up o2 screen, green screen then enter pin and reset and it would do this again and again.
So even after removing the battery for a few minutes not change once I attempted to start the phone. I even reset the device via the button on the side and it made no difference.
I was just getting ready to bite the bullet and sound off the o2 when I remembered reading on here of something similar happening so I searched and found a posting saying to try and press soft reset just after phone started. And guess what it worked after that so what I want to know is why or what I did to get my phone working again?
Any ideas guys, only thing I can add was the phone was plugged in to my workstation USB so was charging when the initial soft reset was performed while using Valksoft's space reclaimer reset option.
Thanks
JC
Ok an update the phone is now doing this everytime it is turned off. And since the last time it occurred I have been unable to get the phone to work.
Any ideas, I believe it could be a registry issue with the phone as I had recently installed a couple of programs that worked fine for a couple of days then while installing a dictionary several programs were uninstalled in error.
So after installing again this problem has arisen. It is possible that this was not th cause as I hae noticed tat the last scheduled back up was on the 22/01/07 so Monday's was not carried out possibly due to this?
my orbit has also this bug. after a soft reset he is booting up till the pin entry and then a boots again and again. Up to 5 times
Yes, my Orbit sometimes needs to reboot 4 times before it will sucessfully bring up the Home Screen. Anyone got any ideas on why???!!!??
I had enough of it doing this so I have done a hard reset and the problem has gone now just need to set everything back as I want it as backup still had the initial issue once it was retored.
I guess it was to do with the registry but not sure what exactly, maybe redundant reg keys etc?
I've experienced same problem on my dutch t-mobile mda compact III.
Happend after installing different programs, but i can't find the exact cause.
when i remove the microsd (on which i installed the programme's) the device starts en doesn't softreset when phone screen shows.
At first i thought it had to do with programs that tried to connect to gprs before even entering the pincode of the phone. But even without pincode it keeps restarting.
Happend on my 1gb microSD once en also on my 2 gb microSD.
Hope that someone knows what the cause is, so i can prevend it from happening.
Resets caused by the Memory Card Fault
Look at the posts regarding the memory card corruption if you back-up the card format it and then put it back everything is fine for a while. Not puttting a My Documents folder on the storage card usually helps with this issue...
rebooting.
hi,
as you well understand there are only 2 possibilities: software and hardware failure.
Surely, you don't want to think about hardware failure, because in this case the solution is to send it back to seller or to service center. Except for the cases caused by battery and sd card. These are 2 elements you can replace on your own easy.
However, "instability" of the device normally caused by installed software.
The first thing you do, like it or not, if you have a problem, hard reset your device.
BACKUP your DATA before hard reset!
You can try to to remove software piece by piece, but could be time consuming thing and not necessarily lead you to a good result.
Radical approach is to return device to "factory state" - hard reset.
If after hard reset you still have a problem with your device like accidentally rebooting, address to service center or ask seller to to replace the good.
regards,
rebooting.
double post.
I had the issue once... card corrupted. Had a back up so formatted the card, put data back in, issue gone.
This has happened to my orbit a couple of times. But I think if I reset by pressing the reset button on the side of the machine it only resets once. Resetting after installing apps for example from the prompt is bad, do it later by pressing the actual button. This seems to work for me but only time will tell.
my htc p3300 has reset problm
my htc p3300 restarts automatically while im calling or using net it starts autuomatically it goes till green screen where it shows wm 6.1 then restarts again n again i dnt know plz tell me is it software or hardware problm
i've had my orbit for around a month and a half now, and it's brilliant other than a few problems.
firstly the only additional programs i've installed are:
SPB Diary
SPB Pocket Plus
I do have tomtom but i haven't re-installed that since my last hard reset.
so the problems are as follows:
every now and then when i try to unlock my phone, it seems to hang, with the screen staying bright but no response no matter what i try - the obvious solution is to soft reset which works 9/10 times
however, occasionally, i get a problem where the soft reset does not work correctly. The O2 screen appears (as expected) but about 1 second after the windows mobile screen appears, the screen goes completely dark and will not come on....
This has happened many times (sometimes on a daily basis) and the only solutaion i had worked out was to hard reset and take it back to factory settings - very annoying having to go through everything altering my settings so frequently following a hrd reset.
This problem also occured just a minute ago. i decided to do a hard reset and plugged the phone into my laptop so i could synchronise all my contacts back on. However i plugged it in before a hard reset was performed. Magically the screen lit back up! i was overjoyed, thinking i'd found a solution! so i unplugged it happily. thinking i wouldn't have to hard reset but the screen goes black as soon as i unplug it from the laptop...
i have since changed the brightness settings so that it's always on full brightness. this seems to have worked and avoided me the hassle of a hard reset. However i fear this is only a temporary solution
So my questions are:
is it common for the Orbit to hang regularly, causing me to perform around 1 soft reset per day??
Are the programs i have listed known to cause such problems?
Also has anyone else had such problems?
I've considered sending the phone back for an exchange for a new orbit? is this a good idea or may i expect the same with another, newer orbit (i've neverr really had a pda/phone before so i'm a little bit of a noob in this area!)
THANKS for any help, will be much appreciated!
CHEERS!
It sounds like a faulty Orbit to me. Although I did run SPB Pocket Plus on my Orbit I found it so sluggish with the Orbits slow processor that I removed it and haven't used it for months.
What happens if you:
1) Hard reset
2) Remove Active sync from your computer by the usual PC "add/remove" programs, and then go into the appropriate PC directory and manually remove what's left
3) Re-boot PC
4) Reinstall Active sync (which version are you using? I found AS 4.2 stable in a Win XP Home environment, syncing with Outlook 2002, then more latterly with Outlook 2007
5) Just synchronise your Outlook basics i.e. Contacts, Calendar, Tasks and nothing else.
6) If you use a Micro SD card install the HTC SD Card patch (see links elswhere in the forum for the patch)
If this setup is stable for a day or two, then try adding sometheng else back on, avoiding Pocket Plus for the moment.
If the basic setup is unstable, I suggest your Orbit is faulty. Mine runs quite stably, and currently running in a Vista Ultimate environment without problem.
It sounds like a faulty Orbit to me. Although I did run SPB Pocket Plus on my Orbit I found it so sluggish with the Orbits slow processor that I removed it and haven't used it for months...........
Can a Moderator please remove this duplicate, I've no idea why it happened!
i have good news (kind of)! after upping the backlight in system settings the screen does not appear to go blank anymore.
i tested this by turning the brightness down - the screen (almost) instantly went blank and would not come back on after a soft reset.. however i took it home, plugged it in (my settings are for full brightness when attatched to a power source, in the test i only changed the brightness when not connected to a power source) re-adjusted the brightness and it works fine again now - in the past, this would have called for a hard reset due to the screen refusing to come on!
I've since found another thread on the forum from another user who seemed to have the screen going blank problem, he/she also cited turning up the brightness (even though that sounds obvious!) as the solution - which is strange as the screen doesn't go dimmer as such, it goes completely black, i cannot see anything at all!
however i have had a crash still...
to answer the above, i am running:
AS 4.2, as mentioned
XP media centre edition
AMD Turion 64 X2
and i have installed the SD corruption fix , even when i first got the phone and hadn't installed it SD never corrupted though (newer build maybe??)
I don't really use outlook to sync emails anyway - the only things i sync are the basics that u mentioned (including notes as well, sorry). i don't think there is much point in doing a hard reset as i think i only cleared everything around 2/3 days ago.
i will however remove spb pocket plus for the mean while, do u think i should also remove spb diary whilst i'm at it to ensure the device is completely clean?
i would like to point out however pocket plus is not running all that slow at all... the reason i installed pocket plus was for the closing of a program when the "x" is clicked, rather than minimising them (as is standard!).
Anybody know any registry fixes for this so i need not install any additional programs to access this feature? or at a push, a smaller program that offers only a minimal set of features including this specific one?
One thing i have noticed, is that the more programs i install the more likely it is to crash, this seems trend seems to occur irregardless of which particular software i have installed (which is why, for the moment, i havent even reinstalled tomtom - i'm just leaving all the installation and maps on my SD card for when i need them!)
The problem is, as of yet, i have not worked out whether previously i had to hard reset simply because the screen didn't come and i had not resolved this issue yet, on or due to something else - however, each time i had to hard reset the screen would go dark and unresponsive! As i said though, the stalls and soft resets continue for the time being!
thanks for the continued help
D'OH!
screen just went blank, and no response from device, guess my solution of upping the brightness settings has only improved the problem, not resolved it!
ARGH!
some how, some where I believe a file or setting has become corrupted or deleted.
I had to replace the touchscreen (which was successfully done) and then moved away from the BA to use some other devices. when I came back to my trusty ole BA the screen would not properly line up with where i was expecting it to. Worse, when I would try to re-align the screen, it would not take the settings and continue to revert to the beginning of the sequence until i did a hard reset.
I did a ton of serching in the registry and the windows folder in hopes of locating anything...but I'm at a loss. A perfectly good BA with a ganked touch alignment.
that makes me a sad panda.
any suggestions?
i make hard reset to my fhone,then i can't align my screen,i align my screen many times.nothing happen.
i have the same problem
so,what hapen to you fhone now? my fhone still under waranty,and i send to fmg service centre and they said maybe touch panel problem,did you fix you fhone ready?
Screen Align problem
Me too having the same problem after hard reset
I think its a problem with the latest wm6.1 roms.
Align must be a bit "off" to work...although I havent found a pattern yet...
Download PHM RegEdit, install and create/modify this registry key:
[HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"CalibrationData"="501,489 781,231 778,770 232,759 232,225"
These should work quite OK
sent back samsung is touch panel hardware problem so change a new touch panel... Thanks, it can not go in to windows at all so cant edit registry
garytanyh said:
sent back samsung is touch panel hardware problem so change a new touch panel... Thanks, it can not go in to windows at all so cant edit registry
Click to expand...
Click to collapse
I could have cooked a version that applies the necessary calibration data via provxml.. but alas it's too late now
FAIROS_IPS said:
i make hard reset to my fhone,then i can't align my screen,i align my screen many times.nothing happen.
Click to expand...
Click to collapse
Yo! Got the same problem. Solution was 5 secs away: create empty file WELCOME.NOT on your PC. Then connect to ActiveSync, go to Tools -> Explore Pocket PC and copy that file to the root of a memory card and to the root of your system. Reboot. Yo-ho-ho!
its nothing happend to me au22ru.. anyone can help plz....
Thousand Thanks, I can skip this part and back to normal.
au22ru said:
Yo! Got the same problem. Solution was 5 secs away: create empty file WELCOME.NOT on your PC. Then connect to ActiveSync, go to Tools -> Explore Pocket PC and copy that file to the root of a memory card and to the root of your system. Reboot. Yo-ho-ho!
Click to expand...
Click to collapse
Thousand Thanks, I can skip this part and back to normal.
keep stic on points shown like addsign. not by hands
You guys walking around one main problem.
Touchsreen of your phone appears to be broken, when allign test is not passed its becames by fault of touchscreen. Doesnt matter what firmware do you use. Its just warrancy repair, if you have it. Mostly is replacing of touchscreen.
Donst listen to advises to pass this test is hardware fault.
Cheerz
hi, "welcome.not" worked for my samsung sgh-i780 very good.
I could start my phone without any alignment, but i'm sure, that in near future i will need to change touch screen.
BR
szysiek83
au22ru said:
Yo! Got the same problem. Solution was 5 secs away: create empty file WELCOME.NOT on your PC. Then connect to ActiveSync, go to Tools -> Explore Pocket PC and copy that file to the root of a memory card and to the root of your system. Reboot. Yo-ho-ho!
Click to expand...
Click to collapse
Thanks for this tip. Now I can use my phone till the touchscreen is replaced/repaired.
Yeap "welcome.not" worked for me. i connect the device with windows device center since i am using windows 7 . then i naviagte to the root folder of the phone and put a blank welcome.not file and reboot it starts with out asking the align screen and now my phone is working fine. no need of the touch since i have a full qwerty key and a senser mouse. thank you so much.
No way, it must work. It shouln't have 2 extensions 4 example : welcome.not.txt or similar. It should be just WELCOME.NOT.
@au22ru
It's not necessary to copying to root AND root of sd, it could be one root, but i preffer to have this file on sd, because after flash root of internal memory is deleted.
@yonylove
check the attachment. Unzip and copy to your sd.
heineken78 said:
You guys walking around one main problem.
Touchsreen of your phone appears to be broken, when allign test is not passed its becames by fault of touchscreen. Doesnt matter what firmware do you use. Its just warrancy repair, if you have it. Mostly is replacing of touchscreen.
Donst listen to advises to pass this test is hardware fault.
Cheerz
Click to expand...
Click to collapse
hi heineken,
This thread started 2 years ago, but is still relevant for people like me..
My i780 also have TS problem.. at first, it started small only. Align Screen takes about 5x before it aligns, works for awhile, then misalign again. Then I Align again, maybe takes 10x now, work for a while, then not work again. I even re-Flashed ROM.
Now, I try to align it I must have tried tapping crosshairs 100x already, wont get aligned. And I cant quit the Alignment screen so I take out the battery to power off then on again.
From what I understand,
#1.. TS is now broken, Hardware (Screen) problem? no other fix, as you say above?
#2.. This "Welcome.not" solution at first gave me hope.. I thought there is simple fix, until I understand it now.. I think now if I REFLASH Rom, the phone will first ask you to Align Screen and since i cant, Ill be stuck there forever, right? Even if I take out the battery?
Therefore as long as my TS is broken, I SHOULD NOT REFLASH or I will be stuck? Am I right? And if I do get stuck then the solution is "Welcome.Not". (At least there's a way out) Did I get it?
I can still use mouse and keyboard, but Im not happy because I have lots of apps that use TS. Like GPS software when Im driving, as well as many games. It even makes swiping or reading sms hard with defective TS.
Fortinately, I think I may have a solution for me.
I still have that old bricked i780 (dead) somewhere. I bought a replacement and this one Im using now has the defective TS. (Maybe because I buy it 2nd hand.. although it was working fine the first few months)
QUESTION: Can I take the dead i780 to a celphone technician and ask him to replace the TS panel on my current one? That should work, yes? Problem is many celphone technicians are not familiar with the i780 model, but they work with a lot of Touchscreen phones. This should be easy for them to do and it should work, yes? (unless it is a chip issue or something more technical)
The reason Im asking for advice is I want to be careful now who I allow to open up my phone and mess with it. I suspect the last time maybe my 1st phone could still be revived properly but I showed it to many technicians maybe along the way someone permanently killed it.
Thanks for any advice!