i've had my orbit for around a month and a half now, and it's brilliant other than a few problems.
firstly the only additional programs i've installed are:
SPB Diary
SPB Pocket Plus
I do have tomtom but i haven't re-installed that since my last hard reset.
so the problems are as follows:
every now and then when i try to unlock my phone, it seems to hang, with the screen staying bright but no response no matter what i try - the obvious solution is to soft reset which works 9/10 times
however, occasionally, i get a problem where the soft reset does not work correctly. The O2 screen appears (as expected) but about 1 second after the windows mobile screen appears, the screen goes completely dark and will not come on....
This has happened many times (sometimes on a daily basis) and the only solutaion i had worked out was to hard reset and take it back to factory settings - very annoying having to go through everything altering my settings so frequently following a hrd reset.
This problem also occured just a minute ago. i decided to do a hard reset and plugged the phone into my laptop so i could synchronise all my contacts back on. However i plugged it in before a hard reset was performed. Magically the screen lit back up! i was overjoyed, thinking i'd found a solution! so i unplugged it happily. thinking i wouldn't have to hard reset but the screen goes black as soon as i unplug it from the laptop...
i have since changed the brightness settings so that it's always on full brightness. this seems to have worked and avoided me the hassle of a hard reset. However i fear this is only a temporary solution
So my questions are:
is it common for the Orbit to hang regularly, causing me to perform around 1 soft reset per day??
Are the programs i have listed known to cause such problems?
Also has anyone else had such problems?
I've considered sending the phone back for an exchange for a new orbit? is this a good idea or may i expect the same with another, newer orbit (i've neverr really had a pda/phone before so i'm a little bit of a noob in this area!)
THANKS for any help, will be much appreciated!
CHEERS!
It sounds like a faulty Orbit to me. Although I did run SPB Pocket Plus on my Orbit I found it so sluggish with the Orbits slow processor that I removed it and haven't used it for months.
What happens if you:
1) Hard reset
2) Remove Active sync from your computer by the usual PC "add/remove" programs, and then go into the appropriate PC directory and manually remove what's left
3) Re-boot PC
4) Reinstall Active sync (which version are you using? I found AS 4.2 stable in a Win XP Home environment, syncing with Outlook 2002, then more latterly with Outlook 2007
5) Just synchronise your Outlook basics i.e. Contacts, Calendar, Tasks and nothing else.
6) If you use a Micro SD card install the HTC SD Card patch (see links elswhere in the forum for the patch)
If this setup is stable for a day or two, then try adding sometheng else back on, avoiding Pocket Plus for the moment.
If the basic setup is unstable, I suggest your Orbit is faulty. Mine runs quite stably, and currently running in a Vista Ultimate environment without problem.
It sounds like a faulty Orbit to me. Although I did run SPB Pocket Plus on my Orbit I found it so sluggish with the Orbits slow processor that I removed it and haven't used it for months...........
Can a Moderator please remove this duplicate, I've no idea why it happened!
i have good news (kind of)! after upping the backlight in system settings the screen does not appear to go blank anymore.
i tested this by turning the brightness down - the screen (almost) instantly went blank and would not come back on after a soft reset.. however i took it home, plugged it in (my settings are for full brightness when attatched to a power source, in the test i only changed the brightness when not connected to a power source) re-adjusted the brightness and it works fine again now - in the past, this would have called for a hard reset due to the screen refusing to come on!
I've since found another thread on the forum from another user who seemed to have the screen going blank problem, he/she also cited turning up the brightness (even though that sounds obvious!) as the solution - which is strange as the screen doesn't go dimmer as such, it goes completely black, i cannot see anything at all!
however i have had a crash still...
to answer the above, i am running:
AS 4.2, as mentioned
XP media centre edition
AMD Turion 64 X2
and i have installed the SD corruption fix , even when i first got the phone and hadn't installed it SD never corrupted though (newer build maybe??)
I don't really use outlook to sync emails anyway - the only things i sync are the basics that u mentioned (including notes as well, sorry). i don't think there is much point in doing a hard reset as i think i only cleared everything around 2/3 days ago.
i will however remove spb pocket plus for the mean while, do u think i should also remove spb diary whilst i'm at it to ensure the device is completely clean?
i would like to point out however pocket plus is not running all that slow at all... the reason i installed pocket plus was for the closing of a program when the "x" is clicked, rather than minimising them (as is standard!).
Anybody know any registry fixes for this so i need not install any additional programs to access this feature? or at a push, a smaller program that offers only a minimal set of features including this specific one?
One thing i have noticed, is that the more programs i install the more likely it is to crash, this seems trend seems to occur irregardless of which particular software i have installed (which is why, for the moment, i havent even reinstalled tomtom - i'm just leaving all the installation and maps on my SD card for when i need them!)
The problem is, as of yet, i have not worked out whether previously i had to hard reset simply because the screen didn't come and i had not resolved this issue yet, on or due to something else - however, each time i had to hard reset the screen would go dark and unresponsive! As i said though, the stalls and soft resets continue for the time being!
thanks for the continued help
D'OH!
screen just went blank, and no response from device, guess my solution of upping the brightness settings has only improved the problem, not resolved it!
ARGH!
Related
Ok has that anyone had this issue with their Orbit?
I had noticed that the keyboard was not giving me any predicted text choices while typing, so I tried to change the input method to no avail. So I decided to perform a sft reset to sort the problem.
Oh was I not happy with the result as for over 5 mins all that was happening with my phone was the screen would light up o2 screen, green screen then enter pin and reset and it would do this again and again.
So even after removing the battery for a few minutes not change once I attempted to start the phone. I even reset the device via the button on the side and it made no difference.
I was just getting ready to bite the bullet and sound off the o2 when I remembered reading on here of something similar happening so I searched and found a posting saying to try and press soft reset just after phone started. And guess what it worked after that so what I want to know is why or what I did to get my phone working again?
Any ideas guys, only thing I can add was the phone was plugged in to my workstation USB so was charging when the initial soft reset was performed while using Valksoft's space reclaimer reset option.
Thanks
JC
Ok an update the phone is now doing this everytime it is turned off. And since the last time it occurred I have been unable to get the phone to work.
Any ideas, I believe it could be a registry issue with the phone as I had recently installed a couple of programs that worked fine for a couple of days then while installing a dictionary several programs were uninstalled in error.
So after installing again this problem has arisen. It is possible that this was not th cause as I hae noticed tat the last scheduled back up was on the 22/01/07 so Monday's was not carried out possibly due to this?
my orbit has also this bug. after a soft reset he is booting up till the pin entry and then a boots again and again. Up to 5 times
Yes, my Orbit sometimes needs to reboot 4 times before it will sucessfully bring up the Home Screen. Anyone got any ideas on why???!!!??
I had enough of it doing this so I have done a hard reset and the problem has gone now just need to set everything back as I want it as backup still had the initial issue once it was retored.
I guess it was to do with the registry but not sure what exactly, maybe redundant reg keys etc?
I've experienced same problem on my dutch t-mobile mda compact III.
Happend after installing different programs, but i can't find the exact cause.
when i remove the microsd (on which i installed the programme's) the device starts en doesn't softreset when phone screen shows.
At first i thought it had to do with programs that tried to connect to gprs before even entering the pincode of the phone. But even without pincode it keeps restarting.
Happend on my 1gb microSD once en also on my 2 gb microSD.
Hope that someone knows what the cause is, so i can prevend it from happening.
Resets caused by the Memory Card Fault
Look at the posts regarding the memory card corruption if you back-up the card format it and then put it back everything is fine for a while. Not puttting a My Documents folder on the storage card usually helps with this issue...
rebooting.
hi,
as you well understand there are only 2 possibilities: software and hardware failure.
Surely, you don't want to think about hardware failure, because in this case the solution is to send it back to seller or to service center. Except for the cases caused by battery and sd card. These are 2 elements you can replace on your own easy.
However, "instability" of the device normally caused by installed software.
The first thing you do, like it or not, if you have a problem, hard reset your device.
BACKUP your DATA before hard reset!
You can try to to remove software piece by piece, but could be time consuming thing and not necessarily lead you to a good result.
Radical approach is to return device to "factory state" - hard reset.
If after hard reset you still have a problem with your device like accidentally rebooting, address to service center or ask seller to to replace the good.
regards,
rebooting.
double post.
I had the issue once... card corrupted. Had a back up so formatted the card, put data back in, issue gone.
This has happened to my orbit a couple of times. But I think if I reset by pressing the reset button on the side of the machine it only resets once. Resetting after installing apps for example from the prompt is bad, do it later by pressing the actual button. This seems to work for me but only time will tell.
my htc p3300 has reset problm
my htc p3300 restarts automatically while im calling or using net it starts autuomatically it goes till green screen where it shows wm 6.1 then restarts again n again i dnt know plz tell me is it software or hardware problm
A few weeks ago, I flashed my wm5 rom to wm6 because whenever I used to soft reset the device, it would not turn on again without faking a hard reset and then canceling out. WM6 worked perfectly out of the gate for the first few weeks. I use the following extensively.
-- SPB Finance - stored on main memory
-- SPB Backup - backups stored on storage card
-- SPB Insight - content on storage card
-- PCM Keyboard 0.9
-- Resco Explorer
-- MS Reader
-- BatteryStatus
-- Direct Push on 24/7
-- Overclocked to 283
I powered the device on and noticed the signal strength was quite low, and it tried to connect to GPRS, but was failing. I clicked "Hide", and immediately, full white screen, and complete lockup. I didn't panic yet, and soft reset the device. It got to the green win mobile screen and then nothing... completely dead device, no lights... nothing.
I tried everything possible, including leaving the battery out for 20 min, but no luck at all. Then I tried to hard reset the device... but it said something about wiping the fat table, and it reboot, and I noticed on the main O2 splash screen, it would give the IPL, SPL, and no GSM radio version... and then would reboot again. I tried hard reseting a few times and each time the same thing!
When I soft reset the device, the orange message light would turn on, but the LCD would not power up, and then it would just stay that way. Plugging in the charger would cause the device to charge.
I tried removing the storage card, but no luck. Then for whatever reason I tried a hard reset again and this time it worked! Almost... When the reset was complete, I could not get any phone signal. The phone would keep trying to connect, then disconnect and disable itself, then try again every 2 seconds or so. It was as if the radio wasn't there anymore. No matter what SIM I put in, no radio, even though a TYTN sitting beside me got full signal on any SIM I threw at it.
I decided to re-flash the official ROM from my laptop, and now I had the radio working... but the phone would not charge, and activesync would not work. The USB was missing. When I tapped the battery icon, it said "unknown power level" and that was that.
After a soft reset, USB was back, and the device managed to stabilize. I reduced the overclock to 260, and it has been running fine ever since. I loaded all the programs back again except for SPB Insight. Reason is after installing this program previously, I would tether the device to the computer to sync the channels... and it would... but at random, it would mess up my direct push/activesync so that when the device was un-tethered, direct push would not work. I'm a bit worried of putting that program back on.
I've noticed a slew of disabled orbit threads lately, and just wanted to add my experience to this.
N.
Device start up failed due to sudden loss of power. Please click "Yes" to continue...
"Device start up failed due to sudden loss of power. Please click "Yes" to continue. Note: Do not remove battery before device has been completely shutdown (OFF)."
I get this message when I reset my PDA after some heavy surfing the internet or mail trafic (GPRS). I'm still not sure what the real cause is.
I tried a different battery, SD card, CE version (official HTC upgrade) memory location for my IE cache and sync software to resolve it. The hard resets (that I cannot get around) occur around every other day so you can imagine that this is frustrating! i have been using Active Sync and Mobile Device center (vista) mixed but the problems continued after I stopped syncing my PDA. Now even after a do a hard reset I cannot use the mobile synchronization. Thanks for your help!
No help, but I've had that one too... I suspect there is a faulty batch of Artemis motherboards out there.
Having the same problem last few weeks... Once in a few day's the same error after resetting (because of memory shortage message). Never happened until a few weeks ago. Apart from this I also had some strange, unremovable folders (named a/b/c and so on) a week ago but they disappeared after one of those hard resets. Looks like hardware issues. Thinking about returning the device or even buy a new one...
DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"
device start up failed due to sudden....
Hello, i have the same problem and i don`t know what can i do...but if you press the reset button and the camera button a new message will appear.
Mi mail is [email protected], please if you found the solution contact me...
ARTEMIS problem
Hi,have the same problem,any one has some idea how to fix it,many thanks for help.
Isolate the problem
Hi,
I have the same problem. I found so far that if I don't install ANY application to the phone, it works fine (I mean, after a hard reset) Is it feasible to sync. BUT, if I install anything, I mean anything, the problem happens.
Anyone can confirm it with his phone?
Thanks
thnx
buchog said:
DO NOT USE THE TOUCH SCREEN.....use the LEFT soft key instead to selec "CONTINUE"
Click to expand...
Click to collapse
thnx for help simple bt imp
Same problem since a few weeks ago after using wm6.5 .
It started a month ago after wm6.5 installation. At the beginning i identified a really high power compsumption with wm6.5, but some other people had the same problem.
After that this problem appeared and i had tried a lot of things. I installed 3 different wm6.5 ROMs and i decided to return back to wm6.1, but the problem persists sometimes.
I can use it with few programs with no much resources comsumption, but with heavy software and a reset, it occurs.
I thought that it is a battery problem, but arghsplutt sais that he as tried different batteries so i've no idea what can produce it.
It is nothing to do with flashing 6.5 ROMs
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?
licensedtoquill said:
I had a stock ROM on a Wing and flashed a newer stock ROM and then got the message.
and the whole screen is shifted a bit over to the right (AND NOW GOES INTO CONTINUOUS RESTART)
I suspect that large connector which holds the main board to the video cards?
Click to expand...
Click to collapse
what you've tried to hard reset the device ....?
I am not sure what is going on, my Dash was connecting fine but all of a sudden, it is trying to connect to email and draining the battery in the process. It is also failing to download weather info on the widget on the home screen. Memory is being drained and RAM is loaded down more and more. I cannot connect to MMS anymore (That was the first sign of trouble) and it seems to take forever to go from one part of the home screen to another.
I actually had a similar problem with the previous Dash that I had which culminated in it finally cutting off at random times, especially when connecting to the internet or in a call. I was able to solve the problem when it got bad by doing a hard reset but, you can imagine, I hate going to such an extreme all the time since I have to reinstall everything over and over again!
A couple of questions:
1. Is there a way to save the home screen settings? Especially the Favs and Application settings and restore them when restoring after a hard reset?
2. Can I increase the memory on RAM without having to resort to a hard reset or re-flash?
Thanks in Advance!
jarroyo said:
I am not sure what is going on, my Dash was connecting fine but all of a sudden, it is trying to connect to email and draining the battery in the process. It is also failing to download weather info on the widget on the home screen. Memory is being drained and RAM is loaded down more and more. I cannot connect to MMS anymore (That was the first sign of trouble) and it seems to take forever to go from one part of the home screen to another.
I actually had a similar problem with the previous Dash that I had which culminated in it finally cutting off at random times, especially when connecting to the internet or in a call. I was able to solve the problem when it got bad by doing a hard reset but, you can imagine, I hate going to such an extreme all the time since I have to reinstall everything over and over again!
A couple of questions:
1. Is there a way to save the home screen settings? Especially the Favs and Application settings and restore them when restoring after a hard reset?
2. Can I increase the memory on RAM without having to resort to a hard reset or re-flash?
Thanks in Advance!
Click to expand...
Click to collapse
there's a couple of backup softwares that you can perform a full or a custom backup of your system , like a computer, it creates an .exe file that you save on your sd card, so when you have to do a hard reset, all you got to do is run your backup file and it installs everything back to how you had it when you created the file. You can search for sprite backup or spb backup.
I think the only way to access more memory on ram is to flash a lite version of a rom.
roloracer; think the only way to access more memory on ram is to flash a lite version of a rom.
Click to expand...
Click to collapse
Or use the PagePool tuner, then you have to sacrifice speed for memory, you would have to modify the .nbh so have to flash again.
Tried the Backup but...
Well, that sounds good but it just restores to the same problems. Is there a way to identify the menu (CHOME) settings, which includes the favs, and still do the hard reset? It is a pain to have to restore everything. At least, after getting everything restored from scratch, I can THEN do a back up so I won't have to go through this again. It seems like this is a common occurrence with Dash/and/or Win 6.1.
As an aside, the weather is not downloading anymore either. Email hangs either Connecting or Disconnecting. I am using Stylez 1.7 Rose (which, other than these problems, I do really like!
J
roloracer said:
there's a couple of backup softwares that you can perform a full or a custom backup of your system , like a computer, it creates an .exe file that you save on your sd card, so when you have to do a hard reset, all you got to do is run your backup file and it installs everything back to how you had it when you created the file. You can search for sprite backup or spb backup.
I think the only way to access more memory on ram is to flash a lite version of a rom.
Click to expand...
Click to collapse
Now things have gone south! It won't reboot! Before this, it was saying that there was no RAM, to uninstall a program to solve this problem. Since I had just done a hard reboot, I knew it could not be loaded up with too many programs!
I decided to do a soft reset, using the reboot from the new task manager. I realized that it had started to reboot but was hung up on the HTC Excalibur Energy Star Compliant screen (the new black screen in the NRG Rose rebuild.)
It is still there and I have tried to do a hard reset using the WIKI instructions but still hangs in the same place. I can't get past this screen. I perfectly realize that, should this continue, I am Screwed! HELP! I can't make a connection to reflash even!
Thanks in Advance!
10 pm: I did the hard reset following Stylez instructions, it is still being a pain, I may have to do another hard reset to get things back. I am able to send and receive SMS messages and sync up again, to some extent but things are not as they were yesterday even. Not sure what to make of this.
Okay, this is not much fun, I did a hard reset, installed minimal programs. Now not hitting the internet and it shuts off randomly. I could not get it rebooted for the longest time this morning. Finally just decided to start up and ran all day. Tried to check a web site and it was not connecting. I changed the settings and it just shut itself off. I tried to reboot but, 35 minutes later, still not coming up. It goes through the HTC Screen and vibrates then shuts off. ONCE it go all the way to the new Energy star screen but it shut off after that.
Argggggggggggggggggggggg
I just noticed that the little light is flashing red. It will do that if it actually makes it far enough in the boot up process. I have seen this before, the device is reading the battery as dead or almost dead. Since it had a full charge when it shut down, I am pretty sure that this is misreading the battery. I am trying to take the battery out and reinserting to get it to read the battery correctly. I happen to have an extra battery at home and might use that, or put it on the charger, so I can reboot and reflash the Dash.
Hi guys,
I bought a brand new TP2. I did upgrade it (flash ROM) with the one published by HTC (wm6.5 for europe, not linked to any operator).
Everything is fine except that, every day, it stops without obvious reason but always when I do not manipulate it.
It stays with a black screen.
This night it happened when charging. I removed the plug but the led (green one when charging is ok) staid green. Means to me that it's not a screen issue.
Power button does not help. Nothing happens.
I need to soft reset or to remove/replace the battery to have it restart.
I have read that it could be due to a certain threshold of app. memory (83%).
Thus I installed cleanRAM that, every 3 hours, clean the RAM. Thus I'm quite certain that is it not a problem of memory.
Any idea ? Suggestion ?
Thanks a lot for your help !
I've had the same problem, but only WITH cleanram. The way I solved it is to use the excluded list in cleanram so it doesn't tamper with tf3d. Now it works fine, no more soft-resets in the morning
You should try nopushinternet and SSK TP2 Dynamic Resource Proxy cabs. they will lower your usage up to 20%.
you could also try scheduled restart, maybe that will help if it is already resetting every day.
hreiner said:
Hi guys,
I bought a brand new TP2. I did upgrade it (flash ROM) with the one published by HTC (wm6.5 for europe, not linked to any operator).
Everything is fine except that, every day, it stops without obvious reason but always when I do not manipulate it.
It stays with a black screen.
This night it happened when charging. I removed the plug but the led (green one when charging is ok) staid green. Means to me that it's not a screen issue.
Power button does not help. Nothing happens.
I need to soft reset or to remove/replace the battery to have it restart.
I have read that it could be due to a certain threshold of app. memory (83%).
Thus I installed cleanRAM that, every 3 hours, clean the RAM. Thus I'm quite certain that is it not a problem of memory.
Any idea ? Suggestion ?
Thanks a lot for your help !
Click to expand...
Click to collapse
Welcome to the club. Same problems here but yet without result or ideas
I honestly have gone without resetting my phone in 4 days and it is running like I just reset it. Go through the forums and find the popular cabs to get an idea what everyone is using to help make their TP2 stable.
I think you talking about this problem: http://forum.xda-developers.com/showthread.php?t=619113
I think it's good thing to join our force in one thread.