Develop Bugs

Can't use HTC 3600, but can receive calls

Hi there, I dropped my HTC 3600 not long ago (threw it actually - which was a stupid thing to do), and surprisingly it kept working, GPS as well, for about a week. Now though, when i turn the phone on, it won't accept my sim password, or anybody elses.
The phone displays the keypad password screen, but when i type my password and press 'unlock' nothing happens. 'Unlock' becomes highlighted, but nothing happens.
I took the phone to a shop, and they said it could not be fixed. They said the phone can not read the sim card.
What i find strange though, is that i can still receive calls? Wouldn't the phone have to be able to read my sim card for someone to call me?
If anyone can offer any help, it would be much appreciated. This is an awesome piece of technology, and not being able to use it is very frustrating,
thanks

Phone keypad gone

Hi, first of all, sorry if its a repost.
I have a touch pro 2 and upgraded it to WM 6.5 couple of months ago. now i realize that at the home page, I press "phone", nothing come up. it suppose to show me a phone keypad for me to press numbers to call. i tried soft reset twice, but nothing happen. it seems stuck, and cant show the keypad. I just realize it when i was about to save a new number.
Can somebody help me?

You may have already checked this, so I apologize if this sounds stupid, but did you try pressing the little phone icon at the bottom of the screen (where the soft keyboard button usually is, except it looks like a phone instead, at least on my Verizon TP2). That happened to me the other day while trying to enter my pin for voicemail and I found the soft keyboard (phone pad) had simply collapsed. One tap and I was back in business.

thx2. relax, it wont sound stupid, any solution is welcome here. ya i check already and still no use. anybody else have the same problem and got the solution?

This sounds almost exactly like the same proplem i´ve had twice now. If that is the case then your sms capability should be gone as well.
The data connection (GPRS, HDSPA or whatever is availiable in your area) wil be working fine but you should notice that the antenna icon at the top of the screen will show no connection, i.e. antenna logo with exclamation mark.
If your problem is consistent with this behavior there is good news & bad news.
Good news: There is a fix.
Bad news: Only fix that i know of so far is to do a Hard Reset.
Seeking help, i posted a question about i yesterday. Here it is:
http://forum.xda-developers.com/showthread.php?t=646853
It´s almost as if the "phone software" has generated an error and shut down. I don´t know how to restart it. Tried switching to airplane mode & back. Tried redetecting the cellular network and got prompted for a PIN code. Entered it and then nothing. Still no phone.
Regards
ELO

[Q] Answer inconvenience phone use, No power display

Very good day
I have a query, I have a HTC Touch PRO 2 RHOD300
The phone is counting on the next problem happens when you try to turn the screen by pressing the button on top that will not start and if you take the pen side of the phone just turn on the lights in the lower keys where this call, Windows key, Back and Finish. The phone returns to regain normal when a call comes in after the returns to be shut down and locked and not back on the screen.
In other cases there is the disadvantage that remains off, open the phone to expand and to use the qwerty keyboard and this light comes on but no screen and if you call the phone number that shows no signs of life with this call More on the other side of where you are calling is heard that he was calling.
My question is whether they have a patch for the solution and if someone else had already reported this fault, this problem is being presented to several phone numbers of friends and wanted to see whether if they had a patch to fix what they could afford to apply it to the phones have this fault.
If in case anyone has a solution for this above I would appreciate very much.

Funny... I have been experiencing this same problem just recently. I have another identical phone and replace the sim card in it with the same results. It doesnt appear to happen to the phone when the sim card is not installed. I have tried hard reset, selectively installing programs, thinking it was a programing problem with one or another, but nothing I tried seems to change the problem. Any help is appreciated.
Thanks.
KC

Note that for my part I've been trying to give solution to the problem and have identified the following place your sim but the connections do not let my ISP leaves your network connection as my job to your phone so you do not use the 3G data network, thus the problem will not happen.
To me this is what happens, the phone went dead, but if you remove the stylus from the side, the lower lights are lit but not the screen, but if you make a phone call to your cell this and respond, but entering Idle this again locked again.
HTC have written to me but these have not been resolved.
I am in Guatemala and I used 2 different companies and the problem persists.

You friend in that country is, and have only confirmed this problem also began to give you on Friday May 20? because that was the time when many telephones HTC Touch Pro2 here began to have these symptoms.

Yes. Friday would be correct.

So if the issue is global, it is the end of the world of mobile

This doesn't appear to be a new problem though. If you search on "Screen of Death", it is quite common. However, I have tried several of the solutions that I have come across, with no go. It is complicated by the fact that we started experiencing the problem at the same time.
KC

Radio randomly goes off

Hi,
Wondering if anyone is experiencing this issue.
Got the uk version of galaxy nexus, GT-I9250 ordered from an online store from the us. Only within the first 24 hours I experienced a time where I suddenly lost my 3g.. the signal bar shows no service. Only way to get back is to reboot phone.
After it happened few times and doing some testing, it turns out the radio just shuts down. Going to settings, about then status shows radio off. Going to the secret menu that gets accessed by typing a nmber also says radio is off. There is a button to turn radio on.. but it does nothing.
Tried factory reset, .didn't install any apps. Still issue occurred. Also noticed at random time before the total radio sshutdown, I do lose 3g few a minute then comes back.
See my screen captures showing issue attached.
The preferred network type when the radio works is shown as GSM/CDMA auto. During issue its unknown as shown in capture. Changing from unknown to gsm/cdma auto after failure does nothing.
Of course ttried to turm 3g on/off.... airplane mode on/off.. nothing works except a reboot.
I am on Kk1 radio. I didn't try kk6 as i didn't want to touch the phone in anyway to void warranty. my buddy has same phone but doesn't experience iissue. Same phone, same carrier, same city.
Any thoughts?

Maybe exchange it for a new one? My only advice
Sent from my DROID BIONIC using XDA App on UNL3ASH3D R3BLURR3D V2.3 and will continue to be sent from here until I buy the Galaxy Nexus 32GB

Have you tried running logcat to see if there are any logs to suggest whats crashing your radio?

Mine done exactly the same as yours and I am with Orange UK who stated I have a faulty sim card and are sending one out in the post to me so hopefully if that resolves mine you can also ask for a replacement sim card as well.
P.S I found that speediest.net knocks wireless/radio off sometimes and also wireless on mine can totally freeze as well so hoping this will be fixed asap by google.

I have same issue - loosing signal completely just with no reason very often. Turn phone off/on - works fine. I have brand new sim card and phone from Handtec, Vodafone UK.

Ditto for me as well. Purchased from Expansys, second round. It will move between 3G and H then shut off. Happened once so far. I'm using a MicroSIM with an adapter, both worked fine and are new.
I'll be watching this very closely. Someone with a Google account can post this to bring it to their attention?
Happened a second time but came back on. Attached a screen shot.

It does happen where the signal is lost, then comes back. That could happen few times before it goes down and then never comes back up at all. I used a program called signal alert to tell me when. It happens. I found that during the day signal is fully lost a number of times but it comes backafter less than a minute. at some point its lost and doesn't come back and only reboot fixes.
Bmstrong, the capture u showed me shows you lost data, but it seems you still have voice. Look at the screen I posted, u can see no bars what so ever in my signal meter.
When the issue occurs, its random, so by the time I find out and i ran alogcat, I would have missed it. Alogcat only shows me few minutrs before. However, I kept looking at alogcat after the fact and there was nothing that i could see that explains this.
I did try another sim while the trouble is occurring and no use.
I have requested rma from where I bought it and just waiting for authorization. Will share my experience with it and the store after.
Thanks,

Bmstrong, go to settings and about, then status to see if it says radio off. If it doesn't then it either your really lost 3g..maybe coverage or a different issue. In my case radio says its off and never comes back.

sorry to post a little off topic. but how do you see the first screen in the OP's post?

I'm getting this issue too, does anyone have any more information or has resolved this?
When going into the phone info screen does pressing "turn on radio" work for anyone? I have to do a reboot before I get signal back.
similar thread: http://forum.xda-developers.com/showthread.php?t=1387943
Luxferro, type *#*#info#*#* in your dialer.

LG-H815 - "service disabled," no signal received.

I have an LG-H815 running the v10c-EUR software. It's been running fine up until today. Today when I turned off the phone and turned it back on, I got a notice of "service disabled" and the phone was showing the search symbol above antennae reception bars for a minute or so and then it would change to a small red "X". I have taken the battery out, removed the Sim card and put everything back to no avail. I tried the sim card in my old phone and it works fine. I did a complete wipe and factory reset and the problem persists. The phone will report "no sim card" if I start it up without the sim. When I put the sim in, it just says "service disabled" and then "no service. " I even tried going back to default apn and then re-entering my straight talk apn and rebooting - still nothing. I have not added any programs lately and I have been using a Qi charger with an aftermarket sticker with no problems whatsoever for the past 45 days. I haven't had so much as a hiccup with the phone until today!
Has anyone else experienced such a crazy and sudden loss of service? Is my radio fried, or is there a software solution to this? Any help would be greatly appreciated.

I sure hope I can get some ideas on how to fix this. I have square trade coverage on this and my only option is to send it to their repair center. That seems like it would be a total waste of time.

Try your sim card in another phone and another sim card in your phone to determine if your sim card is faulty or maybe your sim card reader. I get the "service disabled" message until I enter my pin code.

I tried the sim swap out and nothing. I also was getting a weird phenomenon where very briefly I would get one bar of signal and the no signal warning would shut off, then in a matter of seconds, the signal would fade and then shut completely off again. This looks like it is almost certainly a hardware issue that has nothing to do with the sim card or sim card reader. I sent if off to the SquareTrade service center to see if they can fix it (doubtful). I'm hoping I get a good result from them as I have not LG warranty and bought the Squaretrade coverage at the time of phone purchase.

I'm getting this occasionally. Occurs randomly.
According to posts around here, the G4's stock ROM and stuffs are bad. Only thing to do is wait for them to fix it. Maybe it's related.
Sent from my LG-H812 using Tapatalk

Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485

fpsq said:
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
Click to expand...
Click to collapse
No, I haven't been asked for the SIM card pin. My problem was definitely a hardware failure. I filed a claim with Squaretrade and shipped it off to their California service center. I just got the phone back today after a week's wait. At first, the service guys were saying it was a software problem and I wasn't covered. Then I called the claims department and read them the riot act and insisted they update my information to the service department about not having changed the software at all when the problem arose and all the steps I had taken to establish rather conclusively that it was indeed a hardware malfunction. Well....lo and behold, I get an update the next day that they had replaced the motherboard and it was now working fine. If anyone else has this same problem and you happen to have squaretrade insurance, the precedent has been established that it is a hardware issue and you are covered.:good:

This happened today and the phone kept shutting off as well after freezing and now won't turn on. It may have hard bricked itself. Going to try another g4 battery at the t-mobile store or maybe get a replacement. Hopefully certain un-backed up things can be recovered.

I reset the phone adding some press in SIM CARD slot and signal was recoverd, seems like hardware issue.

I had the same thing, only after going back to factory settings the phone works fine again...

bartbla said:
I had the same thing, only after going back to factory settings the phone works fine again...
Click to expand...
Click to collapse
It happened again and now after going back to factory settings, the problem stays...

Happened to me as well. Removed SIM, mem card and battery and left the phone to cool down. Putting back everything after an hour fixed it.

happened to me just now.
when i press the power button nothing happened, so i decided to remove the battery and restart it.
after restarting service disabled is displayed on my lockscreen. i checked the imei and "unknown" is written.
does anyone here know a fix on this? doesn't have a warranty so i don't know how much LG service center will charge me if i take it to them directly.

It just started to happen to me yesterday after 18 months of use.
Its the very same problems. Im rolling with a LG G3 thoug.
It even did persist after several ROMs clean flashing and even a stock FW flashing.
All of sudden, its working again for an hour or so!

U all need to flash modems of H815 MM or custom via TWRP Or flashfire...usually its a zip file search here on xda

It's the battery!
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.

asprei said:
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
Click to expand...
Click to collapse
I bought a new battery and, first start with the new battery was ok, but the second restart the problem returned...
With a lot of times trying different methods, I found out that restarting the phone while connected to a charger or computer always works for me (tried this at least 20 times and it always works).
Turning on the pin-code of the sim also seems to do the trick, the phone first displays service disabled and then asks for the pin, after entering the pin, the sim becomes active (I only rebooted like this a few times, but it worked every time).

Had this problem. Done a hard reset which seems to have fixed the problem at least for now ( only been one day! Keep waiting for it to start doing it again but so far so good)

I found out that restarting the phone while connected to a charger works for me too