I have an LG-H815 running the v10c-EUR software. It's been running fine up until today. Today when I turned off the phone and turned it back on, I got a notice of "service disabled" and the phone was showing the search symbol above antennae reception bars for a minute or so and then it would change to a small red "X". I have taken the battery out, removed the Sim card and put everything back to no avail. I tried the sim card in my old phone and it works fine. I did a complete wipe and factory reset and the problem persists. The phone will report "no sim card" if I start it up without the sim. When I put the sim in, it just says "service disabled" and then "no service. " I even tried going back to default apn and then re-entering my straight talk apn and rebooting - still nothing. I have not added any programs lately and I have been using a Qi charger with an aftermarket sticker with no problems whatsoever for the past 45 days. I haven't had so much as a hiccup with the phone until today!
Has anyone else experienced such a crazy and sudden loss of service? Is my radio fried, or is there a software solution to this? Any help would be greatly appreciated.
I sure hope I can get some ideas on how to fix this. I have square trade coverage on this and my only option is to send it to their repair center. That seems like it would be a total waste of time.
Try your sim card in another phone and another sim card in your phone to determine if your sim card is faulty or maybe your sim card reader. I get the "service disabled" message until I enter my pin code.
I tried the sim swap out and nothing. I also was getting a weird phenomenon where very briefly I would get one bar of signal and the no signal warning would shut off, then in a matter of seconds, the signal would fade and then shut completely off again. This looks like it is almost certainly a hardware issue that has nothing to do with the sim card or sim card reader. I sent if off to the SquareTrade service center to see if they can fix it (doubtful). I'm hoping I get a good result from them as I have not LG warranty and bought the Squaretrade coverage at the time of phone purchase.
I'm getting this occasionally. Occurs randomly.
According to posts around here, the G4's stock ROM and stuffs are bad. Only thing to do is wait for them to fix it. Maybe it's related.
Sent from my LG-H812 using Tapatalk
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
fpsq said:
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
Click to expand...
Click to collapse
No, I haven't been asked for the SIM card pin. My problem was definitely a hardware failure. I filed a claim with Squaretrade and shipped it off to their California service center. I just got the phone back today after a week's wait. At first, the service guys were saying it was a software problem and I wasn't covered. Then I called the claims department and read them the riot act and insisted they update my information to the service department about not having changed the software at all when the problem arose and all the steps I had taken to establish rather conclusively that it was indeed a hardware malfunction. Well....lo and behold, I get an update the next day that they had replaced the motherboard and it was now working fine. If anyone else has this same problem and you happen to have squaretrade insurance, the precedent has been established that it is a hardware issue and you are covered.:good:
This happened today and the phone kept shutting off as well after freezing and now won't turn on. It may have hard bricked itself. Going to try another g4 battery at the t-mobile store or maybe get a replacement. Hopefully certain un-backed up things can be recovered.
I reset the phone adding some press in SIM CARD slot and signal was recoverd, seems like hardware issue.
I had the same thing, only after going back to factory settings the phone works fine again...
bartbla said:
I had the same thing, only after going back to factory settings the phone works fine again...
Click to expand...
Click to collapse
It happened again and now after going back to factory settings, the problem stays...
Happened to me as well. Removed SIM, mem card and battery and left the phone to cool down. Putting back everything after an hour fixed it.
happened to me just now.
when i press the power button nothing happened, so i decided to remove the battery and restart it.
after restarting service disabled is displayed on my lockscreen. i checked the imei and "unknown" is written.
does anyone here know a fix on this? doesn't have a warranty so i don't know how much LG service center will charge me if i take it to them directly.
It just started to happen to me yesterday after 18 months of use.
Its the very same problems. Im rolling with a LG G3 thoug.
It even did persist after several ROMs clean flashing and even a stock FW flashing.
All of sudden, its working again for an hour or so!
U all need to flash modems of H815 MM or custom via TWRP Or flashfire...usually its a zip file search here on xda
It's the battery!
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
asprei said:
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
Click to expand...
Click to collapse
I bought a new battery and, first start with the new battery was ok, but the second restart the problem returned...
With a lot of times trying different methods, I found out that restarting the phone while connected to a charger or computer always works for me (tried this at least 20 times and it always works).
Turning on the pin-code of the sim also seems to do the trick, the phone first displays service disabled and then asks for the pin, after entering the pin, the sim becomes active (I only rebooted like this a few times, but it worked every time).
Had this problem. Done a hard reset which seems to have fixed the problem at least for now ( only been one day! Keep waiting for it to start doing it again but so far so good)
I found out that restarting the phone while connected to a charger works for me too
Related
I have an unlocked DHD that's about 10 months old, since the beginning of the month, it's intermittently been saying "no service". Normally a switch in and out of Airplane Mode sorts the problem out.
I know it's not a sim card issue as I'm now on my third sim card, and the problem still persists. Occasionally my phone fails to recognize the sim card altogether, and I get a "please insert sim" message when I boot up the phone. It doesn't matter what network the phone is on, the problem is still there.
Any ideas?
Thanks
is it stock firmware or have you rooted and flashed any ROMs on it? If not, simplest thing to do is get call HTC UK, it's still under warranty so they will pick it up and fix it. A mate of mine had intermittent issue with power button on his Desire and got is sorted with HTC. They picked up and returned phone in week, completely fixed.
It originally happened to me on stock firmware, which prompted me to root and flash ARHD 6.1.0. I have also flashed a new radio, but the problem is still there, meaning that it has to be hardware related.
If I have to I can flash back to stock so that HTC can repair the device. Although I have heard horror stories of devices being returned with just a reflash from HTC, so I'm a little reluctant to send it off to them.
Thanks for your help. I guess I'll have to send it off to HTC if I can't find a fix for it :/
FIXED!
Ok, I sent my phone off to HTC on wednesday last week, and it's just arrived back. Pretty quick service really! The problem seems to be fixed, for the time being, as it was an intermittent fault.
Anyway, I was wondering if anyone here would be able to tell me what the part they replaced was?
On the enclosed piece of paper it says:
Parts replaced:
GPS Cover (Brown)
Sponge, sponge_under MB cover, SRS 70p, ACE
I'm guessing that MB stands for motherboard, any other ideas as to what this "sponge" might be?
Thanks in advance
Get appkiller or something free memory recover or so run it and wait 1second turn of screen wait 1 second turn it on aund u can put ur pin code and u have service!
Hello everyone.
Since a couple of days my phone is getting a strange problem.
Sometimes when I turn it on, it doesn't recognise the SIM.
Sometimes it turns on with no problems, but, randomly, a pop up message appear, saying something like "Mobile data won't be available until you mount a proper SIM" with a progression line under the text, and then the phone, most of the times, reboots. Other times the SIM stops working with no warning.
I have tried the SIM on another phone and seems to work ok. I have tried to reseat the SIM as well, several times.
I was running Fulmics 5.0. I experienced this problem so I upgraded to Fulmics 5.2, full wipe, but the error kept presenting.
I even tried to add a layer of paper over the SIM so it couldn't move, but nothing.
I don't think it's an overheating problem because the error presented even when I just restarted with the phone still cold.
I wonder if it is an hardware problem, because I was running Fulmics 5.0 for several months and I never experienced this problem.
It shouldn't be related to some Xposed module, since I deactivated all of them.
Can anyone please give some advices? I'd like to try everything before taking it in assistance...I have never dropped it, if it is related to the hardware it would be strange for it to come out of the blue at random...
Update:
I tried to flash the last CM13. The phone doesn't reboot, but the SIM stops working as well.
The SIM stops working even when the mobile phone is still somewhere, so I guess it's not like that I move the phone and the SIM loses contact on the SIM reader I guess...
Update:
I sent it to repair it, on warranty. They changed a piece, and now it works.
Hello,
Since 2 weeks ago my phone has been started acting all weird. It started with my Phone freezing and restarting itself one morning. It showed the LG logo for a few seconds, then went black and the same thing repeated. LED did not start blinking at first but after a few loops the LED came on, the animation played and phone turned on nicely. No more such problems during the rest of the day.
Fast forward 2 days. It got worse. The freezing and restarting happened more often and at one point it was in the LG logo -> black screen -> LG logo loop for a good 10 minutes before it booted. It also drains my battery about 10% every single time.
So I decided to do a Hard Reset when I managed to keep the phone running long enough. The hard reset process itself worked flawlessly, no issues during the reset what so ever. I though the problem was over until a few minutes after the hard reset when I was reinstalling my apps, it froze and restarted again.
I started googling about the issue and found a few matches. Some people suggested replacing the battery and some suggested putting a piece of paper between the battery and the SIM card slot from which I did the latter. That actually worked for a few days until the reboots came back and it got worse by the day when it finally was completely unusable since it kept restarting after booting up (usually it didn't even get to that point). Then I decided to try a new battery because it was the cheapest option available at that moment.
At first all looked good on a new battery but still, just a few minutes after rebooting the phone from a new battery it froze yet again and restarted itself. So 25€ wasted on nothing.
At this point I'm starting to run out of options and really would not like to buy a new phone since my G3 is only two years old (warranty just ended in October 2016).
Any suggestions are more than welcome at this point.
Best regards,
Taavi
Yesterday I tried flashing the stock V30B marshmallow ROM onto the phone using LG flash tool 2014. It lasted without restarts for about an hour and then it all started again.
So in conclusion:
A) It's not the battery.
B) It's not the software.
C) Thus it must be the hardware.
Since my warranty is void already, the repair costs would probably be quite large.
I think the only chance left for me is to suck it up and buy a new phone.
It was fun while it lasted though. RIP.
Funny thing is that after I removed my SIM card, the issues have stopped for ~24 hours. Yesterday I was able to browse reddit and watch videos for almost 2 hours straight with no issue when I had no SIM card in the phone. I will try inserting the SIM card again after I have fully recharged it to see if maybe it has something to do with the SIM card connection.
Put in the SIM card and it didn't even last 24 hours before restarting. Took it out again. Unfortunately it now restarted even without the SIM card so it still must be some hardware failure.
Same issue here. Changed battery, factory reset, rooted and TWRP+CyanogenMod 14.1 flashed and SU granted.
Constant reboots. Sometimes bootlooped until I remove battery
Having the same problem. Tried new battery but it turned out to be a cheap clone that was worse than old battery. Got another from mbuynow which last longer but still restarts but not that often. Tried the paper trick to to avail. Also tried the LG suite to see if it helped but no luck. Running marshmallow 6.0 and have done a full reinstall. Is this likely to be hardware problem?
Eggstones said:
Having the same problem. Tried new battery but it turned out to be a cheap clone that was worse than old battery. Got another from mbuynow which last longer but still restarts but not that often. Tried the paper trick to to avail. Also tried the LG suite to see if it helped but no luck. Running marshmallow 6.0 and have done a full reinstall. Is this likely to be hardware problem?
Click to expand...
Click to collapse
Cannot tell for sure but seems it is a hardware problem which is really sad since besides the restarts the phone is still in very good shape. I would take it to repairs but as my warranty is already void it would make sense to simply buy a new phone and sell the current one to parts.
I have the same problem... I flashed CRDroid or something with Android 7.0, it booted normally, but then, restart after few minutes... It can boot normally with the usb to computer, but not with charger. It can also boot to twrp, wipe, install and fix the system works, installing other roms works too, and they can boot normally, but it shut down, as soon I remove the cable... I thought it was nougat rom, it change some in system files or drivers like battery options... I'm out of options...
beeduq said:
I have the same problem... I flashed CRDroid or something with Android 7.0, it booted normally, but then, restart after few minutes... It can boot normally with the usb to computer, but not with charger. It can also boot to twrp, wipe, install and fix the system works, installing other roms works too, and they can boot normally, but it shut down, as soon I remove the cable... I thought it was nougat rom, it change some in system files or drivers like battery options... I'm out of options...
Click to expand...
Click to collapse
Seems like a battery issue I think you need a new battery if it's working without the wire plugged in
Sent from my LG-D852 using Tapatalk
I have 2 phones. This thing seems to puff exactly after 2 years coz they were bought in difrent times and both of them emerge this issue after 2 years for each. boootlops were after few minutes from start. In case of first one new battery was a bingo but i did not investigate second - im going maybe for new phone. Funny thing. Maybe product life time was to planned to good(for producer)?
I was a great phone, longest I have and most customised... Very agile, never had bricked, bootlooped or failed to flash... Thank you for your great support, LG G3.... Rest in Peace... If someone can bring it back to life, I'll be back to that.
I'm counting on someone stumbling on a fix as well. It's still an awesome phone expect for this stupid thing.
I had similar issues but I realized that different SIMs seemed to work with the phone. Went to my carrier and requested a new one. Since then, no issues. Maybe something with the sim card slot?
amd-dude said:
I had similar issues but I realized that different SIMs seemed to work with the phone. Went to my carrier and requested a new one. Since then, no issues. Maybe something with the sim card slot?
Click to expand...
Click to collapse
It happens even when my SIM card is not in the phone. It could easily be the SIM card tray but cannot confirm without taking it to repairs.
Did you try disabling Location?
(I had random reboots when the battery went to 25% and when i disabled Location services,it got fixed)
Sotiris02 said:
Did you try disabling Location?
(I had random reboots when the battery went to 25% and when i disabled Location services,it got fixed)
Click to expand...
Click to collapse
One of the hard resets I did was from full charge and I didn't enable anything, including location. It still went into the reboot loop.
xenover said:
One of the hard resets I did was from full charge and I didn't enable anything, including location. It still went into the reboot loop.
Click to expand...
Click to collapse
It might be a hardware problem in some LG G3 phones.
It began rebooting and bootlooping after 2 days,that i had disabled the location services.
Now i'm thinking of getting a new battery but i don't really think it will do any effect..
So i might buy a new phone..
beeduq said:
I was a great phone, longest I have and most customised... Very agile, never had bricked, bootlooped or failed to flash... Thank you for your great support, LG G3.... Rest in Peace... If someone can bring it back to life, I'll be back to that.
Click to expand...
Click to collapse
hi men i think i have the same probleme i flash my phone with nougat rom after same probleme in battery im back in 6.0.1 ROM and after 3 day the phone turn off and star reboot same time he boot normaly for 5 min and rebooot again wath is the solution please ?? i flash it with differnet rom no news ...( sorry for my broken english )
noussair78125 said:
hi men i think i have the same probleme i flash my phone with nougat rom after same probleme in battery im back in 6.0.1 ROM and after 3 day the phone turn off and star reboot same time he boot normaly for 5 min and rebooot again wath is the solution please ?? i flash it with differnet rom no news ...( sorry for my broken english )
Click to expand...
Click to collapse
I had the same problem as you,i bought a new battery and everything got fixed.(you need exact the same Model of battery so when you go to a store note the model of the battery)
Temporary Fix
1- Remove the SIM, turn on the phone, put it in Airplane Mode.
2-Insert the SIM turn on the phone.(Don't change Air mode).
3- Turn off auto backup/restore in settings.
4-Go to network setting>Preferred network Type.
5-Turn Off the Airplane Mode and immediately SELECT THE 3G only(Before it catches the signals), in some phones WCDMA only.(Do not Select 4G/LTE/2G).
6-Done
7-Restart the phone.(Now it will not reboot)
Drawbacks:
In 2G signal zone, There will be no signals.
Its a hardware problem,But its a way to trick it.
-
I received my lightly used LG G7 G710ULM a few hours ago. (purchased from eBay)
Went out and took a bunch of pictures with it without a sim card in it. Came home and powered the phone off before throwing my sim card in.
Booted the phone back up and it seems to have factory reset itself; Was thrown back into the initial setup screen and of course, after going through all that again, all the photos I took today are gone.
Needless to say I'm furious and now have trust issues with this thing.
Any idea as to what might have happened, if it's possible to recover my lost photos, or what I should do right now?
I haven't been able to replicate this issue yet (tried powering off and removing sim again) so it's not a consistent thing, but now I'm scared that it might randomly happen to me again.
Thanks.
Thaifight-R said:
I received my lightly used LG G7 G710ULM a few hours ago. (purchased from eBay)
Went out and took a bunch of pictures with it without a sim card in it. Came home and powered the phone off before throwing my sim card in.
Booted the phone back up and it seems to have factory reset itself; Was thrown back into the initial setup screen and of course, after going through all that again, all the photos I took today are gone.
Needless to say I'm furious and now have trust issues with this thing.
Any idea as to what might have happened, if it's possible to recover my lost photos, or what I should do right now?
I haven't been able to replicate this issue yet (tried powering off and removing sim again) so it's not a consistent thing, but now I'm scared that it might randomly happen to me again.
Thanks.
Click to expand...
Click to collapse
Are you sure that the previous owner account wasn't still logged in? If it was the previous owner could have launched a remote factory reset (yep it's a feature).
LameMonster82 said:
Are you sure that the previous owner account wasn't still logged in? If it was the previous owner could have launched a remote factory reset (yep it's a feature).
Click to expand...
Click to collapse
Pretty sure it wasn't as I had to do the whole Google setup when I first turned the phone on.
My friend postulates that this might be similar to the "security feature" found in newer Samsung Galaxy phones in which whenever a new SIM card from another country (more specifically from Canada) is used, when one switches to a U.S. SIM after having been on a Canadian SIM, the phone will do a factory wipe.
Man that just happened to me, I have been using this phone for like 3 days... I fully charged it and I don't know sometimes I like to make a restar so I hold power button to show the restart menu so I clicked on power off and restart, went to the bathroom took a shower and came back to find my phone reset.. No one's is in home so is no like someone tried to type pass codes and after several attempts go to factory reset so no that didn't happen, so yes my LG G7 reset itself... Sorry my bad English
I have an XZ2 Compact, running latest build available from Sony (Android 10).
My symptoms are pretty much same as [this post](https://www.reddit.com/r/SonyXperia/comments/a1tym6/cellular_radio_power_will_not_turn_on_x_compact/).
Background
I am changing my phone carrier. In the morning I wake up and noticed that a notification that says, "SIM card not provisioned". So I put in my new SIM card, and then the problem appeared.
The problem
On the phone it says "No Service".
If I try to trigger manual carrier selection, it will return an empty list with error immediately, saying that no carrier is available.
If I try to open testing mode (*#*#4636#*#*) it will report that cellular radio power is off. I can click the button to turn it on but it wouldn't actually do anything. Same with the network selection -- it says "Unknown", I tried to force it to "WCDMA Only", but it wouldn't stick -- it would just revert back to "Unknown" if I open testing mode again.
Hi,
did you manage to fix the problem? I'm facing similar issue (radio mobile power turns off and on, sometimes it stays on but not very often). The problem appeared suddenly about two weeks ago (no prior software update, I'm running Android 10).
It seemed to work momentarily if I drain off the battery completely (remember, there probably are still some residual juice even when power drops to 0%). I just let it sit for weeks before trying to turn it on again. And then it would work. At least for a short while. But as long as I reboot it again, it will have the same problem -- i.e. shows no service, but not prompting that e.g. a SIM card is missing.
klikli said:
It seemed to work momentarily if I drain off the battery completely (remember, there probably are still some residual juice even when power drops to 0%). I just let it sit for weeks before trying to turn it on again. And then it would work. At least for a short while. But as long as I reboot it again, it will have the same problem -- i.e. shows no service, but not prompting that e.g. a SIM card is missing.
Click to expand...
Click to collapse
Hello, im facing the same issue. I just got xz2 (single-sim model) phone for a few days, working without any issue. But after some time, my phone show ‘no service’ even though i have inserted my simcard in it. I even tried flashing many different firmware but cant find a solution. Anyone got the same problem?
Vvvvvz said:
Hello, im facing the same issue. I just got xz2 (single-sim model) phone for a few days, working without any issue. But after some time, my phone show ‘no service’ even though i have inserted my simcard in it. I even tried flashing many different firmware but cant find a solution. Anyone got the same problem?
Click to expand...
Click to collapse
I am having this problem too. XZ2 worked fine for a couple of months then randomly a couple of weeks ago I have no signal.