SiM problem (Not recognised) - G3 Q&A, Help & Troubleshooting

Hello everyone.
Since a couple of days my phone is getting a strange problem.
Sometimes when I turn it on, it doesn't recognise the SIM.
Sometimes it turns on with no problems, but, randomly, a pop up message appear, saying something like "Mobile data won't be available until you mount a proper SIM" with a progression line under the text, and then the phone, most of the times, reboots. Other times the SIM stops working with no warning.
I have tried the SIM on another phone and seems to work ok. I have tried to reseat the SIM as well, several times.
I was running Fulmics 5.0. I experienced this problem so I upgraded to Fulmics 5.2, full wipe, but the error kept presenting.
I even tried to add a layer of paper over the SIM so it couldn't move, but nothing.
I don't think it's an overheating problem because the error presented even when I just restarted with the phone still cold.
I wonder if it is an hardware problem, because I was running Fulmics 5.0 for several months and I never experienced this problem.
It shouldn't be related to some Xposed module, since I deactivated all of them.
Can anyone please give some advices? I'd like to try everything before taking it in assistance...I have never dropped it, if it is related to the hardware it would be strange for it to come out of the blue at random...
Update:
I tried to flash the last CM13. The phone doesn't reboot, but the SIM stops working as well.
The SIM stops working even when the mobile phone is still somewhere, so I guess it's not like that I move the phone and the SIM loses contact on the SIM reader I guess...
Update:
I sent it to repair it, on warranty. They changed a piece, and now it works.

Related

random reboots and Reasons/Solutions

hi i upgraded my xps lt26 i on ics to build (ICS)6.1.a.2.55 ota and it was so far going smooth with no mess around till yesterday night
my battery was drained after a whol day use and i came back home left phone plugged for charge(switched off) turned on later on, the phone then stayed for half an hour and then the problem started
phone started rebooting and random boots
the phone since then is behaving like that
i left it like that at 11 o clock the battery was drained(morning)
i was upset.
i figured out the phone is switching off it self, searched out to find the issue but no luck, well
then i noticed that the phone is saying sim error( only once i seen this) i removed the sim card( which actually is not cutted the way it should be, means it was a full sime card( regular orange sim card) i tried to make it micro sim card and cutted in a bad shape but it was working fine
now i have removed the sim card from phone, inserted another sim card in the phone, and the phone is no longer rebooting( i will update this)
i felt:
it might be the sim card reading error on sim tray cause mine was slightly cutted in bad shape plus the reading pannels were also bit trimmed
secondly i have seen there is a bug in ics causing random reboots
if people around faced this issue, they have possibly solutions to hard reset, clean memory by hard reset( power plus volume up), refreshing the firmware via sony pc suite, or finally sending it to repair centre but MINE IS not in warrnty
if any one else had this issue in past or facing this problem can add ,
please share your experience and any possible solution.
Do a factory reset and then update again with PCC, problem is you would loose root then. But there's no else solution available for the random reboots.
Happened with me too, So I decided to stick at Firmware 0.50 since 0.55 offers nothing new or special
reboots
Well
I haven't been rebooted since afternoon
I am sure it's SIM card issue I m facing but personally speaking I started hating Sony
Its waste of money
Look at each flagship leader Sony comes up
Then tons of issues
I will update if anything happened again
Thanks
auni said:
Do a factory reset and then update again with PCC, problem is you would loose root then. But there's no else solution available for the random reboots.
Happened with me too, So I decided to stick at Firmware 0.50 since 0.55 offers nothing new or special
Click to expand...
Click to collapse

[Q] VK810- random "loading" icon appears.

I bought and second hand Verizon LG 8.3 a few weeks ago for my wife. She used it trouble free for about 2-3 weeks, but just last week, it has started acting weird. I began with random crashes to desktop during some of the games she plays (Soduku, Wheel of Fortune, etc.) After reset, it wasn't crashing to desktop, but the screen goes blank temporarily then returns to normal. When reading a Nook book, the screen will go blank (not black, just words disappear) and the loading wheel appears. After 1-2 seconds, it returns to the normal page. Additionally, occasionally, the Nook settings bar appears randomly, as well. It has a Otter case, which I removed to test, but the issues persist. I has the stock 4.2.2, and I have not tried rooting or any major changes as of yet. I have tried factory reset 3 times now.
I contacted LG, but they just want it shipped back with receipt (which I don't have), or else they can't do anything. Any ideas here? Can this be hardware related? Should I try rooting first? Wait for the Kitkat update to see if that fixes it, etc?
Update
I just thought I would update, in case anyone else runs into this issue with the G Pad 8.3.
Turns out, it was the SIM card. After purchasing it, the 4G service was still active for a couple of weeks (Verizon's 4G is fast, btw...) so it remained in the tablet. It took a several days after the service ended for the issue to appear, and then it dawned on me; even though the 4G service was turned off, that the SIM may affecting the system. Sure enough, after removing the SIM card all is well. Wish I would have thought of it before resetting the thing like 10 times, but better late than never... :cyclops:
Maybe this would be obvious to others, but having never used a SIM card, it never even occurred to me. So just a heads up to anyone buying a Verizon LG 8.3; make sure the SIM card is removed, if you plan on not using the cellular service...

LG-H815 - "service disabled," no signal received.

I have an LG-H815 running the v10c-EUR software. It's been running fine up until today. Today when I turned off the phone and turned it back on, I got a notice of "service disabled" and the phone was showing the search symbol above antennae reception bars for a minute or so and then it would change to a small red "X". I have taken the battery out, removed the Sim card and put everything back to no avail. I tried the sim card in my old phone and it works fine. I did a complete wipe and factory reset and the problem persists. The phone will report "no sim card" if I start it up without the sim. When I put the sim in, it just says "service disabled" and then "no service. " I even tried going back to default apn and then re-entering my straight talk apn and rebooting - still nothing. I have not added any programs lately and I have been using a Qi charger with an aftermarket sticker with no problems whatsoever for the past 45 days. I haven't had so much as a hiccup with the phone until today!
Has anyone else experienced such a crazy and sudden loss of service? Is my radio fried, or is there a software solution to this? Any help would be greatly appreciated.
I sure hope I can get some ideas on how to fix this. I have square trade coverage on this and my only option is to send it to their repair center. That seems like it would be a total waste of time.
Try your sim card in another phone and another sim card in your phone to determine if your sim card is faulty or maybe your sim card reader. I get the "service disabled" message until I enter my pin code.
I tried the sim swap out and nothing. I also was getting a weird phenomenon where very briefly I would get one bar of signal and the no signal warning would shut off, then in a matter of seconds, the signal would fade and then shut completely off again. This looks like it is almost certainly a hardware issue that has nothing to do with the sim card or sim card reader. I sent if off to the SquareTrade service center to see if they can fix it (doubtful). I'm hoping I get a good result from them as I have not LG warranty and bought the Squaretrade coverage at the time of phone purchase.
I'm getting this occasionally. Occurs randomly.
According to posts around here, the G4's stock ROM and stuffs are bad. Only thing to do is wait for them to fix it. Maybe it's related.
Sent from my LG-H812 using Tapatalk
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
fpsq said:
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
Click to expand...
Click to collapse
No, I haven't been asked for the SIM card pin. My problem was definitely a hardware failure. I filed a claim with Squaretrade and shipped it off to their California service center. I just got the phone back today after a week's wait. At first, the service guys were saying it was a software problem and I wasn't covered. Then I called the claims department and read them the riot act and insisted they update my information to the service department about not having changed the software at all when the problem arose and all the steps I had taken to establish rather conclusively that it was indeed a hardware malfunction. Well....lo and behold, I get an update the next day that they had replaced the motherboard and it was now working fine. If anyone else has this same problem and you happen to have squaretrade insurance, the precedent has been established that it is a hardware issue and you are covered.:good:
This happened today and the phone kept shutting off as well after freezing and now won't turn on. It may have hard bricked itself. Going to try another g4 battery at the t-mobile store or maybe get a replacement. Hopefully certain un-backed up things can be recovered.
I reset the phone adding some press in SIM CARD slot and signal was recoverd, seems like hardware issue.
I had the same thing, only after going back to factory settings the phone works fine again...
bartbla said:
I had the same thing, only after going back to factory settings the phone works fine again...
Click to expand...
Click to collapse
It happened again and now after going back to factory settings, the problem stays...
Happened to me as well. Removed SIM, mem card and battery and left the phone to cool down. Putting back everything after an hour fixed it.
happened to me just now.
when i press the power button nothing happened, so i decided to remove the battery and restart it.
after restarting service disabled is displayed on my lockscreen. i checked the imei and "unknown" is written.
does anyone here know a fix on this? doesn't have a warranty so i don't know how much LG service center will charge me if i take it to them directly.
It just started to happen to me yesterday after 18 months of use.
Its the very same problems. Im rolling with a LG G3 thoug.
It even did persist after several ROMs clean flashing and even a stock FW flashing.
All of sudden, its working again for an hour or so!
U all need to flash modems of H815 MM or custom via TWRP Or flashfire...usually its a zip file search here on xda
It's the battery!
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
asprei said:
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
Click to expand...
Click to collapse
I bought a new battery and, first start with the new battery was ok, but the second restart the problem returned...
With a lot of times trying different methods, I found out that restarting the phone while connected to a charger or computer always works for me (tried this at least 20 times and it always works).
Turning on the pin-code of the sim also seems to do the trick, the phone first displays service disabled and then asks for the pin, after entering the pin, the sim becomes active (I only rebooted like this a few times, but it worked every time).
Had this problem. Done a hard reset which seems to have fixed the problem at least for now ( only been one day! Keep waiting for it to start doing it again but so far so good)
I found out that restarting the phone while connected to a charger works for me too

SiM card removed issue, restarts and no service - Please HELP

Hi all,
For three days my LG G3 started to make troubles:
It started from the message "SIM card removed - The mobile network will be unavailable until you restart with a valid sim" and it restarts, even when I press on "back" button and close the message.
After that I had service issues on and off with the restarts. And also then I paid attention, that the icon of notifications on apps doesn't reset after I saw the notifications.
The ROM was original, 5.0, didn't change it. I restored factory defaults, half a day it worked fine, then the problems returned. I installed Fulmics 3.5 ROM (of course wiped cache, dalvik and data), installed my apps and again half a day it was good, but after the issues returned. After that I wiped all the data, cache and data, but configured it as a new phone (installed only chrome, FB, whatsapp, gmail and YT), didn't installed a single update, and again after half a day the issue returned.
It happens also for other SIM card, so it not a problem of SIM, I don't think that its a SIM slot issue, because when I'm wiping all the data it works with no problems, while now, a day after I wiped all the data I doesn't have service even for a while.
Please help me, I don't know what to think
T4y going back stock kdz or.tot method fresh 100 percent outa box if it still goes down prob a hardware issue somewhere
SOLVED
*** SOLVED ***
I had the same problem for about three months. My LG G3 gives me a message informing that there's no SIM CARD ou the network was unavaliable, and then after 10 seconds, it reboot. Doing this several times a day. After a lot of effort, factory reseting, upgrading android OS, installing APPs, changing the battery for a new one, smashing the phone against the wall (kidding), I could solve the problem in the stupiest way. The phone vibrates, and with this the screws on the back got loose. The chip lost contact and generate the problem.
I opened the phone (removing the back case) and screw tightened the screws. Boom! Problem solved! No more SIM card errors, no more reboots. No more WIFI conectivity problems!
Solution: Open the back case, and screw the screws very tight.
Escher86 said:
*** SOLVED ***
I had the same problem for about three months. My LG G3 gives me a message informing that there's no SIM CARD ou the network was unavaliable, and then after 10 seconds, it reboot. Doing this several times a day. After a lot of effort, factory reseting, upgrading android OS, installing APPs, changing the battery for a new one, smashing the phone against the wall (kidding), I could solve the problem in the stupiest way. The phone vibrates, and with this the screws on the back got loose. The chip lost contact and generate the problem.
I opened the phone (removing the back case) and screw tightened the screws. Boom! Problem solved! No more SIM card errors, no more reboots. No more WIFI conectivity problems!
Solution: Open the back case, and screw the screws very tight.
Click to expand...
Click to collapse
Worked for me! Thanks so much

"No Service", cannot turn on mobile power

I have an XZ2 Compact, running latest build available from Sony (Android 10).
My symptoms are pretty much same as [this post](https://www.reddit.com/r/SonyXperia/comments/a1tym6/cellular_radio_power_will_not_turn_on_x_compact/).
Background
I am changing my phone carrier. In the morning I wake up and noticed that a notification that says, "SIM card not provisioned". So I put in my new SIM card, and then the problem appeared.
The problem
On the phone it says "No Service".
If I try to trigger manual carrier selection, it will return an empty list with error immediately, saying that no carrier is available.
If I try to open testing mode (*#*#4636#*#*) it will report that cellular radio power is off. I can click the button to turn it on but it wouldn't actually do anything. Same with the network selection -- it says "Unknown", I tried to force it to "WCDMA Only", but it wouldn't stick -- it would just revert back to "Unknown" if I open testing mode again.
Hi,
did you manage to fix the problem? I'm facing similar issue (radio mobile power turns off and on, sometimes it stays on but not very often). The problem appeared suddenly about two weeks ago (no prior software update, I'm running Android 10).
It seemed to work momentarily if I drain off the battery completely (remember, there probably are still some residual juice even when power drops to 0%). I just let it sit for weeks before trying to turn it on again. And then it would work. At least for a short while. But as long as I reboot it again, it will have the same problem -- i.e. shows no service, but not prompting that e.g. a SIM card is missing.
klikli said:
It seemed to work momentarily if I drain off the battery completely (remember, there probably are still some residual juice even when power drops to 0%). I just let it sit for weeks before trying to turn it on again. And then it would work. At least for a short while. But as long as I reboot it again, it will have the same problem -- i.e. shows no service, but not prompting that e.g. a SIM card is missing.
Click to expand...
Click to collapse
Hello, im facing the same issue. I just got xz2 (single-sim model) phone for a few days, working without any issue. But after some time, my phone show ‘no service’ even though i have inserted my simcard in it. I even tried flashing many different firmware but cant find a solution. Anyone got the same problem?
Vvvvvz said:
Hello, im facing the same issue. I just got xz2 (single-sim model) phone for a few days, working without any issue. But after some time, my phone show ‘no service’ even though i have inserted my simcard in it. I even tried flashing many different firmware but cant find a solution. Anyone got the same problem?
Click to expand...
Click to collapse
I am having this problem too. XZ2 worked fine for a couple of months then randomly a couple of weeks ago I have no signal.

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