When i receive an email on my 8525 there are no colors or italicized letters even if they were in the original email. Does anyone know if there is a way to change this so I can see it? I get emails all the time that say "see my responses below in red" and on my computer I can see it but on my handheld I can not. Thanks
Some more details please.
Which ROM are you using?
Account type -> Exchange 2003 / 2007, POP3 or IMAP?
I'm using the unmodified AT&T ROM (Windows 6) with an Exchange 2003 Server over activesync.
That's because Exchange 2003 doesn't support HTML to PDA's. Plain Text only. Exchange 2007 (or POP3 ) is required to see HTML.
Here is your answer:
WM5 / WM6 + Exchange Server 2003 = Plain text email only
WM5 / WM6 + POP3 / IMAP = HTML email
Currently if you want HTML email using Exchange then you need a Exchange 2007 Server to sync too, which incidently runs only on x64 hardware + 2003 Server x64.
Maybe a feature for Exchange 2003 SP3?.... but dont hold your breathe!
Cheers
STi
Thanks to both of you. It sucks that the phone is capable of things my server isn't but I guess that's reality (until we upgrade at least). Much appreciated though.
Related
Hi,
I've upgraded to WM6, i wanted to know, how do i setup the HTML email as i still receive HTML emails in code.
I've searched, and i concluded that HTML email is sent/setup through the Exchange server and only Exchange 2007 supports it. Is this true?
Yep sorry dude, the HTML support is only in exchange 2007 (hence why WM6 has it)
pop3 and IMAP as well(direct from the device)
active snc does not transfer HTMl(amazing but true.. M$... they don't know how to do any thing!)
My advice, if you really want HTML email and don't mind paying, get yourself a Exchange 2007 hosting package... I found a company in the US offering accounts for approx. £5 p/m - Bargin ... or as mentioned above, you can still setup POP/IMAP accounts and receive HTML... so its not all that bad!
HTML e-mail is quite nice And so is Exchange 2007
Wondering if anyone else is seeing this issue
T-Mobile Dash w/WM6
Exchange Srvr 2003/SP2 w/push
When setting up TMO Dash, set the email settings in ActiveSync to render "HTML".
Connect to Exchange "over the air" and finish setup of the device.
Power the device off/on Email settings turn back to plain text and the option is greyed out.
Exchange 2007
I read somewhere that you have to have an Exchange 2007 server for html emails to be supported with Activesync.
Exchange HTML email is only supported under E12 and WM6. Exchange 2003 will not work.
You can, however, view your HTML emails under IMAP or POP.
Greetings,
I read that WM6 supports HTML email. After upgrading, I haven't been able to receive emails in HTML. I am syncronizing with Exchange Server 2003. Is there something I'm missing?
Cheers,
If you use activesync to setup your exchange account then it defaults to plaintext.
HTML email can be made possible only when you setup your account on your pda.
awagih said:
Greetings,
I read that WM6 supports HTML email. After upgrading, I haven't been able to receive emails in HTML. I am syncronizing with Exchange Server 2003. Is there something I'm missing?
Cheers,
Click to expand...
Click to collapse
You can only receive HTML mail if you sync with a Exchange 2007 Server
thanks. I now have to wait for our IT to upgrade to 2007!
I use my TP2 to read email from my office Exchange Server. Graphics in the emails, however, appear as http links. When I press the link, it opens Opera and goes to the site. On my desktop, however, the graphics are displayed as part of the email without my having to press the link. Does anyone know how to configure the TP2 so that the graphics are shown in the email in the same way as on a desktop? Thanks.
HTML E-mail via Exchange
cgtayloriii said:
I use my TP2 to read email from my office Exchange Server. Graphics in the emails, however, appear as http links. When I press the link, it opens Opera and goes to the site. On my desktop, however, the graphics are displayed as part of the email without my having to press the link. Does anyone know how to configure the TP2 so that the graphics are shown in the email in the same way as on a desktop? Thanks.
Click to expand...
Click to collapse
Two Possibilities:
1) If the Exchange Server is version 2003, then it doesn't support HTML e-mail (inline/body graphics) for mobile devicies. Exchange 2007 does support HTML e-mail for mobile, as well as other improvements.
I recently switched Exchange server hosts to a different company that uses Exhange 2007 in order to get the improved mobile support, for my personal Outlook stuff.
So...if your problem is because your office is using 2003 you'll have to convince them to upgrade...and then there's version 2010...
2) If the Exchange Server is 2007, then maybe the E-mail Sync Options on your TP2 just need to be fixed: ActiveSync - Menu - Options - E-mail Settings - E-mail Sync Options - Message Fomat: HTML or Plain Text. HTML is usually already set by default...but if you're lucky that may be it. If HTML is greyed out on that setting -- not available to choose, then it's probably an Exchange 2003 server -- no HTML graphics in e-mail.
Thanks, MCBrian. On my ActiveSync settings, the HTML setting for Message Format was greyed out. I guess my office is using 2003 instead of 2007 Exchange Server. I'll confirm that and see if there is any chance they will upgrade to 2007.
Chuck
Hi guys,
Question regarding email format.
When I enter my Exchange Info, I am able to select HTML format. When I send a test email through, it indeed goes through as an HTML message.
However, after awhile (not sure if it is 5 minutes or 5 hours) - the setting changes to PLAIN TEXT and the control is disabled for me to change it. If I remove my account and re-enter it, I am again able to set it up as HTML and send HTML emails. But again, it will revert to PLAIN TEXT.
My question is - is there a way to edit the registry or something that will not allow the phone to select PLAIN TEXT ??? Or what is going on ??? I have searched and as far as I can tell it is probably because the Exchange Server is older - but like I said I AM ABLE TO SET IT UP AND SEND HTML MESSAGES !!!
Thanks,
Ryan
Based on the fact that it changes and then disables the ability to change it, it sounds like it is a policy on the Exchange server.
But isn't it possible to block the Exchange from doing this ???
Possibly by making something ReadOnly ???
No. Policies are set by the server and pushed to the device. Even if you were able to 'make something ReadOnly' it would cause an error on the server and not sync.
My company enforces PIN security on phones that sync to Exchange so i need to enter a 4 digit code to unlock my phone.
thanks for the info. this is really annoying as our company email is html so when i (or anyone else) responds with our phones it jacks the entire email to text...
Exchange Server 2003 doesn't support HTML e-mail for mobile devices...and apparently that's different than the format it supports for regular connected PCs. Exchange Server 2007 has more/better support for mobile devices.
When you first set up the account it (the TP2 client software) doesn't yet know that the remote server is running 2003, but when it communicates with the Exchange server it finds out the sad truth (version 2003) and removes the HTML option. I experienced the same thing before my e-mail host switched to Exchange 2007.
But it is amazing that you can send an HTML e-mail at all...not sure how that works..?
MCbrian said:
Exchange Server 2003 doesn't support HTML e-mail for mobile devices...and apparently that's different than the format it supports for regular connected PCs. Exchange Server 2007 has more/better support for mobile devices.
When you first set up the account it (the TP2 client software) doesn't yet know that the remote server is running 2003, but when it communicates with the Exchange server it finds out the sad truth (version 2003) and removes the HTML option. I experienced the same thing before my e-mail host switched to Exchange 2007.
But it is amazing that you can send an HTML e-mail at all...not sure how that works..?
Click to expand...
Click to collapse
Yes it is amazing - that is why I was thinking there was a ray of hope that it could be forced some way...
I guess I will find out when we are upgrading to Exchange 2007 =)