Email Graphics - Touch Pro2, Tilt 2 Windows Mobile General

I use my TP2 to read email from my office Exchange Server. Graphics in the emails, however, appear as http links. When I press the link, it opens Opera and goes to the site. On my desktop, however, the graphics are displayed as part of the email without my having to press the link. Does anyone know how to configure the TP2 so that the graphics are shown in the email in the same way as on a desktop? Thanks.

HTML E-mail via Exchange
cgtayloriii said:
I use my TP2 to read email from my office Exchange Server. Graphics in the emails, however, appear as http links. When I press the link, it opens Opera and goes to the site. On my desktop, however, the graphics are displayed as part of the email without my having to press the link. Does anyone know how to configure the TP2 so that the graphics are shown in the email in the same way as on a desktop? Thanks.
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Two Possibilities:
1) If the Exchange Server is version 2003, then it doesn't support HTML e-mail (inline/body graphics) for mobile devicies. Exchange 2007 does support HTML e-mail for mobile, as well as other improvements.
I recently switched Exchange server hosts to a different company that uses Exhange 2007 in order to get the improved mobile support, for my personal Outlook stuff.
So...if your problem is because your office is using 2003 you'll have to convince them to upgrade...and then there's version 2010...
2) If the Exchange Server is 2007, then maybe the E-mail Sync Options on your TP2 just need to be fixed: ActiveSync - Menu - Options - E-mail Settings - E-mail Sync Options - Message Fomat: HTML or Plain Text. HTML is usually already set by default...but if you're lucky that may be it. If HTML is greyed out on that setting -- not available to choose, then it's probably an Exchange 2003 server -- no HTML graphics in e-mail.

Thanks, MCBrian. On my ActiveSync settings, the HTML setting for Message Format was greyed out. I guess my office is using 2003 instead of 2007 Exchange Server. I'll confirm that and see if there is any chance they will upgrade to 2007.
Chuck

Related

GET HTML function, HTML email

I have set up my email account to receive html email format... when receiving the email it has the right size but it is not html... there is an option in the view menu... GET HTML but this option is disabled (greyed out)
any ideea anyone?
I have a spv m3100 with WM6 BE2.0
As far as I am aware, this is only available with Exchange 2007 on the other end.
ccezar2004 said:
I have set up my email account to receive html email format... when receiving the email it has the right size but it is not html... there is an option in the view menu... GET HTML but this option is disabled (greyed out)
any ideea anyone?
I have a spv m3100 with WM6 BE2.0
Click to expand...
Click to collapse
I believe the server needs to be running Exchange 2007 for html emails to work. Either that or microsoft live mail via, but you need to signed in to you live messenger account. Maintaining a constant connection can be a bit flaky at the best of times
ccezar2004 said:
I have set up my email account to receive html email format... when receiving the email it has the right size but it is not html... there is an option in the view menu... GET HTML but this option is disabled (greyed out)
any ideea anyone?
I have a spv m3100 with WM6 BE2.0
Click to expand...
Click to collapse
POP3 accounts also download as HTML - you don't just get it when using Exchange 2007. If you're using push email and the server that's pushing is not running Exchange 2007 - you're screwed as far as getting it in HTML format. If your problem is that mails downloaded via a POP3 server are not being received as HTML, that's something different entirely.....
Mark.
so... the facts are like this... email received through pop3 account are in html format, but the emails form active sync do not show up in html format...
ccezar2004 said:
so... the facts are like this... email received through pop3 account are in html format, but the emails form active sync do not show up in html format...
Click to expand...
Click to collapse
Correct!.....well, emails from ActiveSync will be in HTML if the server pushing them is running Exchange 2007; free push emails services like Mail2Web, 4SmartPhone etc. are all based on Exchange 2003, so won't be HTML.
Has that helped, or just confused things even more
Mark.
You can also get HTML mail via IMAP... a half way ish house between POP & Push Email!

TMO Dash HTML Email Issue

Wondering if anyone else is seeing this issue
T-Mobile Dash w/WM6
Exchange Srvr 2003/SP2 w/push
When setting up TMO Dash, set the email settings in ActiveSync to render "HTML".
Connect to Exchange "over the air" and finish setup of the device.
Power the device off/on Email settings turn back to plain text and the option is greyed out.
Exchange 2007
I read somewhere that you have to have an Exchange 2007 server for html emails to be supported with Activesync.
Exchange HTML email is only supported under E12 and WM6. Exchange 2003 will not work.
You can, however, view your HTML emails under IMAP or POP.

Mobile Outlook viewing italics/colors

When i receive an email on my 8525 there are no colors or italicized letters even if they were in the original email. Does anyone know if there is a way to change this so I can see it? I get emails all the time that say "see my responses below in red" and on my computer I can see it but on my handheld I can not. Thanks
Some more details please.
Which ROM are you using?
Account type -> Exchange 2003 / 2007, POP3 or IMAP?
I'm using the unmodified AT&T ROM (Windows 6) with an Exchange 2003 Server over activesync.
That's because Exchange 2003 doesn't support HTML to PDA's. Plain Text only. Exchange 2007 (or POP3 ) is required to see HTML.
Here is your answer:
WM5 / WM6 + Exchange Server 2003 = Plain text email only
WM5 / WM6 + POP3 / IMAP = HTML email
Currently if you want HTML email using Exchange then you need a Exchange 2007 Server to sync too, which incidently runs only on x64 hardware + 2003 Server x64.
Maybe a feature for Exchange 2003 SP3?.... but dont hold your breathe!
Cheers
STi
Thanks to both of you. It sucks that the phone is capable of things my server isn't but I guess that's reality (until we upgrade at least). Much appreciated though.

Great Alternative For Syncing Calendar And Email With An Exchange Server

At my job, our company emails are setup through an exchange server, and they only allow company computers to sync with it directly. They do have a website setup for Outlook Web Access so we can view contacts, email, the calendar, etc. through a webpage, but I would rather have my calendar and emails through the TF3D interface instead of logging into a website. This great little program called Chronobis allows me to sync the calendar, tasks, and contacts through the OWA website. There's also a new beta just released that allows you to receive email. It doesn't support sending email as of yet. It's a nice option for those in the same predicament as me.
great thanks
thank you so much
this is exactly what i needed
How did you get it working?
dmakk said:
At my job, our company emails are setup through an exchange server, and they only allow company computers to sync with it directly. They do have a website setup for Outlook Web Access so we can view contacts, email, the calendar, etc. through a webpage, but I would rather have my calendar and emails through the TF3D interface instead of logging into a website. This great little program called Chronobis allows me to sync the calendar, tasks, and contacts through the OWA website. There's also a new beta just released that allows you to receive email. It doesn't support sending email as of yet. It's a nice option for those in the same predicament as me.
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Click to collapse
Can anyone give me some instruction on how to set this up. I have downloaded and installed the app and set up a pop e-mail account as stated on their forum, but still couldn't get it to work. There doesn't really seem to be anything by way of a help file on their site...
I have been after something like this as I don't think our work exchange server is configured to sync with mobile devices...
Cheers
Wonder if this might come in handy for current Mail2Web free users, unable to use Activesync from May 1st. OWA via desktop browser remains free.
thanks
this looks to have good potential .. will try now ! Thanks
One quick thing, would it "lock" my device as my exchange server does when I try to sync directly with it.
Glad you guys are finding Chronobis useful.
One of the biggest problems right now is that I'm having trouble getting this to work with Exchange 2007. In their infinite wisdom, the Exchange developers thought it was a good idea to just completely drop support for WEBDAV in 2007... I like the idea that it is all web services now, but it definitely isn't backwards compatible. I'm also concerned that access to the new web services might actually be controllable by the administrators, were WEBDAV had to be enabled for OWA to function. (Still looking into this one)
So sorry if you are on Exchange 2007, it might be a little while before Chronobis supports it.
Things seem to be working well on the Exchange 2003 front though. If you are having issues configuring it and have Exchange 2003, I suggest you take a look at (or post your questions to) the forums on the Chronobis site, that's where I look for them.
Thanks,
frejos - Chronobis Creator
hey guys, well when i go to my companys outlook access OWA site, it has a login that i need to enter on a certain page... https://owana.ford.com/exchange when i enter one username and password for that site, it then states that its been accepted and leads me to a popup that pops up where i enter a different set of username and password....so how would i set up this application?

Email Format

Hi guys,
Question regarding email format.
When I enter my Exchange Info, I am able to select HTML format. When I send a test email through, it indeed goes through as an HTML message.
However, after awhile (not sure if it is 5 minutes or 5 hours) - the setting changes to PLAIN TEXT and the control is disabled for me to change it. If I remove my account and re-enter it, I am again able to set it up as HTML and send HTML emails. But again, it will revert to PLAIN TEXT.
My question is - is there a way to edit the registry or something that will not allow the phone to select PLAIN TEXT ??? Or what is going on ??? I have searched and as far as I can tell it is probably because the Exchange Server is older - but like I said I AM ABLE TO SET IT UP AND SEND HTML MESSAGES !!!
Thanks,
Ryan
Based on the fact that it changes and then disables the ability to change it, it sounds like it is a policy on the Exchange server.
But isn't it possible to block the Exchange from doing this ???
Possibly by making something ReadOnly ???
No. Policies are set by the server and pushed to the device. Even if you were able to 'make something ReadOnly' it would cause an error on the server and not sync.
My company enforces PIN security on phones that sync to Exchange so i need to enter a 4 digit code to unlock my phone.
thanks for the info. this is really annoying as our company email is html so when i (or anyone else) responds with our phones it jacks the entire email to text...
Exchange Server 2003 doesn't support HTML e-mail for mobile devices...and apparently that's different than the format it supports for regular connected PCs. Exchange Server 2007 has more/better support for mobile devices.
When you first set up the account it (the TP2 client software) doesn't yet know that the remote server is running 2003, but when it communicates with the Exchange server it finds out the sad truth (version 2003) and removes the HTML option. I experienced the same thing before my e-mail host switched to Exchange 2007.
But it is amazing that you can send an HTML e-mail at all...not sure how that works..?
MCbrian said:
Exchange Server 2003 doesn't support HTML e-mail for mobile devices...and apparently that's different than the format it supports for regular connected PCs. Exchange Server 2007 has more/better support for mobile devices.
When you first set up the account it (the TP2 client software) doesn't yet know that the remote server is running 2003, but when it communicates with the Exchange server it finds out the sad truth (version 2003) and removes the HTML option. I experienced the same thing before my e-mail host switched to Exchange 2007.
But it is amazing that you can send an HTML e-mail at all...not sure how that works..?
Click to expand...
Click to collapse
Yes it is amazing - that is why I was thinking there was a ray of hope that it could be forced some way...
I guess I will find out when we are upgrading to Exchange 2007 =)

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