Tomtom Navigator 6 freezes - P3300, MDA Compact III ROM Development

Hi!
In my Artemis is annoying problem. Navigator 6.03 stops opening, when "the hands" are on the display. This happens about three to four times a week.
I have to make a soft reset after that. (I use TomTom daily.)
The second symptom, which probably comes from above, is that I can not make a phone call. All things seem to be OK, but I can not receive or make a phone call. (I give pin -code and the phone shows good fieldstrength.)
I have Vanilla 1.0 in my phone.
Please, help me. This is the only problem, what I have with Vanilla 1.0
"PS. I think I found the reason. See below!"

I had a similar problem a couple of weeks ago (I'm using vanilla 2.01), but it was not once a day, but everytime I tried to use it.
I solved it taking the TomTom files from a backup that I had from my microSD, and overwriting the ones that I had at that moment.
Since then no problems whatsoever.
Hope it helps.

Motero73 said:
I had a similar problem a couple of weeks ago (I'm using vanilla 2.01), but it was not once a day, but everytime I tried to use it.
I solved it taking the TomTom files from a backup that I had from my microSD, and overwriting the ones that I had at that moment.
Since then no problems whatsoever.
Hope it helps.
Click to expand...
Click to collapse
Did you make a backup copy of all in microSD, formatted the microSD and put all back?

I just copied the files from the microSD backup that had to do with TomTom (f.e. Program Files/Navigator), and put them into my microSD overwriting the ones that I had at that moment.
It seems that some file was corrupted, and making this solved the problem.

Get update from myTomTom
Hi,
there is an official update specifically for the Artemis / P3300. If I'm right it is version 6.2. The freeze of earlier versions is a known issue. Get yourself an account on mytomtom.com and look for updates. You will find version 6.2 there.

chribo28 said:
Hi,
there is an official update specifically for the Artemis / P3300. If I'm right it is version 6.2. The freeze of earlier versions is a known issue. Get yourself an account on mytomtom.com and look for updates. You will find version 6.2 there.
Click to expand...
Click to collapse
Hi!
I cannot find any other than 6.03 -version. Could you send me Internet site address.

Hi
I am using B&B 4.3 and Tomtom 6.030 bulid 8230 without any problem.
Try disabling POIs from Tomtom and observe if it still crashes. If it crashes or not, you need to update to 6.030. You can download it from tomtom website.

nm8 said:
Hi
I am using B&B 4.3 and Tomtom 6.030 bulid 8230 without any problem.
Try disabling POIs from Tomtom and observe if it still crashes. If it crashes or not, you need to update to 6.030. You can download it from tomtom website.
Click to expand...
Click to collapse
Thank you, that will be the cause. I removed TomTom and loaded it again. Let´s see, if it freezes again. It has not done it in three days.

Matti23 said:
Thank you, that will be the cause. I removed TomTom and loaded it again. Let´s see, if it freezes again. It has not done it in three days.
Click to expand...
Click to collapse
The phone was shut down during the night. I opened it and started TomTom. All went OK. I shut TomTom and wrote sms -message. The writing was quite sticky. Artemis did not send the message, because it was jammed.
I took away all POIs and loaded the map again.
I hope this solved the problem.

Matti23 said:
I took away all POIs and loaded the map again.
I hope this solved the problem.
Click to expand...
Click to collapse
You dont need to delete POIs. Just disable them from displaying when youre running Tomtom.
Change Preferernces > Enable/Disable POIs
then untick everything.

TomTom used to crash on a regular basis on my Artemis because I had it overclocked to 286MHz and when it was plugged in to the car charger the battery was getting very hot so it would freeze then reset after 5 minutes or so. Very annoying but I now have to restore the original clock speed each time I use TomTom, this may well be the issue you're having?

Change your SD... I had freezing problem with SD and microSD on both 9100 and P3300. After using new hight quality cards, no more problem.

Probly I found the reason
I think I found the reason for my problem, when TomTom freezed, when loading it.
I had enAlarmPPC v.3.3.1 -program, which caused that. I removed the program, and I have had that problem any more.
Now every time, when I change the time, I got an error message: "Cannot execute\Storage card\Program files\enAlarmPPC3.3.1\enAlarmPPC.exe"
I can not get rid of that message. I have souhgt it in the registry, but there are no mention of that.
Does anybody know this problem?
PS. I got a little program, which took away that error message. I could find it here: http://www.maik-wiege.de/en/FAQ/enalarmppc/uninstall.html

I've had just the same problem with Tomtom and had to keep restarting my PDA to get Tomtom working again.
Then I realised that whenever it ist stuck with the "hands" in the bottom corner but won't display tomtom screen, there is a "notification" waiting to be displayed.
Once you've tapped on the "Notification" text at the bottom left of the screen to clear all the notifications, then Tomtom will display itself again - without rebooting the PDA....

Related

TomTom5

Chaps/Ladies (do we have any?!),
I've been using TT5 for a couple of weeks now, and have a strange problem! Every now and then, randomly, TT5 will just exit whilst navigating. I drove 170 miles yesterday and it closed itself four times, the phone was off on three of the four occasions, as was wifi and BT.
I've also had it freeze once or twice. The display just stops updating, though I can still tap the screen and exit cleanly. This used to happen more frequently with TT3.
I've only run TT5 on the new 1.40 ROM.
Anyone else suffering?
TIA
Dan
I have the same problem. Also running 1.40, tomtom sometimes just exists
d3vil said:
I have the same problem. Also running 1.40, tomtom sometimes just exists
Click to expand...
Click to collapse
Argh! Another quirk. I think I'm gonna sell my XDA2s on Ebay, and buy a map, a diary, and a Nokia 1110. :lol:
I use TT5 daily & have never had a problem with it exiting. The display occasionally freezes, butI think I can put this down to when the traffic info is being updated because it only happens occasionally & it unfreezes after about 30 seconds or so
weasel said:
I use TT5 daily & have never had a problem with it exiting. The display occasionally freezes, butI think I can put this down to when the traffic info is being updated because it only happens occasionally & it unfreezes after about 30 seconds or so
Click to expand...
Click to collapse
Are you on the same ROM as us, 1.40? I don't use TomTom Traffic, so that can't be related to my problem.
Thanks for replying
Dan
Off topic
I have a question and it's off topic (sorry guys) Can you use TomTom 5 for just driving directions? Do you need to have the GPS unit?
Are you on the same ROM as us, 1.40? I don't use TomTom Traffic, so that can't be related to my problem.
Click to expand...
Click to collapse
I'm on a "standard" O2 UK ROM
ROM 1.31.00 WWE dated 13 December 2004
Radio 1.06
ExtROM 1.31.139 WWE
I have a question and it's off topic (sorry guys) Can you use TomTom 5 for just driving directions? Do you need to have the GPS unit?
Click to expand...
Click to collapse
My experience is that TomTom 5 will not start calculating a route without a valid GPS device attached - I'm just going to verify that though
I have a question and it's off topic (sorry guys) Can you use TomTom 5 for just driving directions? Do you need to have the GPS unit?
Click to expand...
Click to collapse
Well that shows how much I know about TomTom 5 . It is definitely possible to generate driving instructions without a GPS device attached 8) .
Go into the "Advanced Planning" option and simply pick your start and end points. You will then have a route that you can display as text, images etc, or even "demo" the route i.e. simulate it at speeds from 10% to 500% of "real time"
to: efcmandan
I had same problem. Try to switch off showing a POI. I switch it off and TT5 works fine.
Re: to: efcmandan
Panther16 said:
I had same problem. Try to switch off showing a POI. I switch it off and TT5 works fine.
Click to expand...
Click to collapse
Ah right Which POI? Or just all POI's?
Thanks
Dan
I switch off all POI.
Thank you.
Thanks Weasel. I'll go ahead and load TomTom5 before my GPS arrives.
I have an XDA IIs with TT3, after i first installed it noticed it would crash randomly, which became really really annoying. After messing around with settings and 3rd-party software, i got nowhere. So I removed the **** O2 software that comes with the IIs, low and behold no more crashing.
Is this also the case for TT5, I would like to know before upgrading?
Don't really want to have to turn off the POI's to make it work.
This is all pretty interesting. I'm running a 1.40 O2 ROM and TomTom is not-as-stable-as-it-could-be. I'm going to do some more qualitative analysis to try and work out which of the crappy O2 software is the culprit - or if it's TomTom itself.
We've got quite a few XDAIIs here and both of the ones with TomTom are flakey. More details to follow...
[edit] Should have said - this is TomTom Navigator 5, with both bluetooth and wired GPS receivers.
AFAIK, the O2 Active software produces a memory leak. There are suggestions that TTN5 also produces a memory leak on 640x480 VGA devices. Perhaps the two are interacting? (Yes I know the XDA2s isn't VGA). Try monitoring available RAM while TTN5 is running. If it constantly reduces it will reach a point where the s/w crashes.
Where are we?
@ all:
Anyone know a solution to this problem? Apparently we need to use the POI.dat file from earlier installations, i.e. 4 or 3 and it will only crash 1% of the time. Until there is a patch for this we will have to settle for this solution it seems.
BTW, does anyone happen to have the POI.dat file for the Benelux map, version 3 or 4? I seem to have "misplaced" my cd with the map on it, anyone can help a brutha out? PM me?
Cheers in advance!
I've switched off POI ( that's NP for dutch users ) so it's stable now.
Any word on the arrival of a patch for this problem?
poi.dat
resolved poi.
ftp://ftp.xda-developers.com/Uploads/Blueangel/TomTom5/poi.dat
FTP link does not work
Can you provide me with the above link that works please?

No Maps Available in TomTom on WM6

Hi all,
I have an XDA Orbit on O2 which I got last week.
I have TomTom installed on the phone with the maps and voices etc on the MiniSD Card.
I went to use TomTom today, and it showed be the EULA and said No Maps available. I checked the SD Card, and I could access it and launch other applications which are installed on the SD Card.
I soft-reset the device, but still no fix.
Re-installed TomTom, and when it launched after installation it ran fine, however when I shut it down and opened it again i failed and showed No Maps once again.
I read http://forum.xda-developers.com/showthread.php?t=285511&page=1&highlight=Storage+Card thread, and installed the HTC Patch incase this was affecting me, however there is no change.
It seems that I can run TomTom if I re-install everytime I want to use it, however that obviously is no use at all.
Any help would be grately appreachiated, as I'm a little annoyed by this being that I have only had the phone for a week.
have you tried putting the maps on the device storage rather than your SD Card? some applications dont like being split over device and SD.
I have TTN6, and have the maps on the device under 'Program Files/Navigator/Zip/'
Hope this helps.
I had TomTom installed in this way on my XDA Mini S for 18 months with no problems, and as far as I am aware this is the way TomTom is designed to be installed.
Is the name of the TT-map map correct on minisd?
Check spelling.
richard_j_green said:
I had TomTom installed in this way on my XDA Mini S for 18 months with no problems, and as far as I am aware this is the way TomTom is designed to be installed.
Click to expand...
Click to collapse
..same issue
I had the same challenge.
There are one or 2 ways to resolve the issue.
1. Delete the maps, un-install TomTom software, you also need a reedit software to delete all references to TomTom in the regostry. Delete all other TomTom relevant files on the device /Program Files/navigator; /My Document/TomTom. Then soft-reset before installing all over again.
This I did for a friend.
2. In my own case, I reflashed with a new ROM, then installed all over again.
However, my friend had a cracked version, and I told him to go pay for the original, as you only need to pay for the maps these days. I cannot guarrantee 1. will always work.
I am currently using a cracked version also (tut-tut) but am getting the Western Europe edition for christmas from my other half.
The maps folder is named Great_Britain which worked on my Mini S on WM5 no problems.
Can you please advise where the TTN registry keys are, as I looked in HKCU and HKLM but couldn't find anything relating to TomTom. I did not remove all the existing stuff before re-installing so I may try this.
Just to clarify the technical points:
I am running the O2 WM6 ROM that was pre-installed on the device, and am using a SanDisk 2GB MiniSD card.
I don't see your TT version
What is your tt ver?
richard_j_green said:
I am currently using a cracked version also (tut-tut) but am getting the Western Europe edition for christmas from my other half.
The maps folder is named Great_Britain which worked on my Mini S on WM5 no problems.
Can you please advise where the TTN registry keys are, as I looked in HKCU and HKLM but couldn't find anything relating to TomTom. I did not remove all the existing stuff before re-installing so I may try this.
Click to expand...
Click to collapse
Can anyone tell me how I can find out my TTN software version being that I cannot get into the application itself, as I am stuck at the screen showing the No Maps message.
Is the version displayed inside a file or registry key used by TTN?
You have TT6
But was yout tt's version before??
richard_j_green said:
Can anyone tell me how I can find out my TTN software version being that I cannot get into the application itself, as I am stuck at the screen showing the No Maps message.
Is the version displayed inside a file or registry key used by TTN?
Click to expand...
Click to collapse
I'm using the same version now as previously on WM5 - Is that my issue?
I don't have the Mini S with me now, so I can't fire the software up right now, however I will look tonight and post the version, unless someone can tell me a way to find it some other way in the mean time?
Thanks
i dont think u can find the version number, apart from when u are running the program... just had a quick look on mine, and there aren't any files that look useful.
I'm having problems locating the software build version.
I've started TomTom on my Mini S which is working perfectly and loading the maps ok etc etc, however I can't see anything with the build or software number on it - Sorry for being a noob, but could someone point me in the right direction.
Many Thanks
Just open TomTom and press where the signal strength is shown, it will show at the bottom right, at least in version 6.030.
I hope you know that map's from TT5 are not compatible in TT6
richard_j_green said:
I'm having problems locating the software build version.
I've started TomTom on my Mini S which is working perfectly and loading the maps ok etc etc, however I can't see anything with the build or software number on it - Sorry for being a noob, but could someone point me in the right direction.
Many Thanks
Click to expand...
Click to collapse
Hiya mate i used to have this problem too
1. Make sure u dont have bluetooth explorer switched on
2. soft reset your device see if that works
Hi all,
I knew I wasn't being stupid trying to find the version number, so I've taken a picture of the GPS Signal screen - Attached.
I disbled Bluetooth Explorer and this is now working again perfectly, without changing the maps - These maps I have used on WM5 and WM6.
I personally don't see why Bluetooth Explorer would do this, unless TomTom is foolithly trying to look for maps over Bluetooth, but thanks for the help everyone.
to find the version number with TTN6:
-Start TomTom
-Tap on the bottom right of the screen where it shows time/speed/signal strength
-it should bring up a screen which shows your last route, signal on the right and bottom right of the screen the version, which you can tap on and get a detailed view.
Hope this helps.
I also have the same problem, where it says no maps found. It used to work and then all of a sudden it stopped. It is not a cracked version.
Can someone please help me!
Thank You
did you try the soultion in reply 16? it worked for me

Problem with Bluetooth after installing tomtom7

Hello,
I just installed Tomtom7 on my pro2. but now the bluetooth stack is broken.
On other websites they say that tomtom replaces BtCoreIf.dll and BtSdkCE30.dll I already removed them and soft reset, but that doesn't work.
Can someone with a Pro2 upload those 2 files so that i can replace them on my phone? That will be the fastest solution i think... Thanks!
When this happened to me I had to hard reset, then re-install TomTom without the BT files. I'm still not entirely clear what the problem was, though, or how to correct it without hard resetting, but those files seemed to have corrupted something.
had The same problem had to hard reset. teach me to get a pirate version
I'm having the same issue. So removing the files from the cab fixes it?
______________________________________
Watch my full in-depth review of Touch Pro 2
http://www.youtube.com/watch?v=VgTjSbpFDhQ&feature=channel_page
No problems on my site... Using tt7.915
Not sure if this would be the place to ask, but the search feature won't work properly for me atm ... so please give me a break if i missed the answer
Will Tomtom7 run with the internal gps in the TP2?
Thanks guys.
Corell said:
Not sure if this would be the place to ask, but the search feature won't work properly for me atm ... so please give me a break if i missed the answer
Will Tomtom7 run with the internal gps in the TP2?
Thanks guys.
Click to expand...
Click to collapse
Runing gr8 with internal GPS
Roberto79 said:
Runing gr8 with internal GPS
Click to expand...
Click to collapse
wonderful - thanks for the fast reply. until now i've had to use a bt gps reciever because my 1½yr old touch dual doesn't have a built-in gps and having only to use one device will be so much better and easier
- the version of tomtom7 that can be purchased on sd-card will work with pro2 considering the high resolution?
thanks again
Roberto79 said:
No problems on my site... Using tt7.915
Click to expand...
Click to collapse
I'm using the same version...
i hard reset my phone already, but i want to install tomtom again, but i think i wait a while because i don't want to reset agian...
and i discoverd that after i installed tomtom, some of my text messages where not been send... (the phone randomly removes the + before the phonenumber) but sometimes it worked and sometimes not... very strange... so i hard reset and now everything works fine, but now i want tomtom to get working what to do?
RMU said:
I'm using the same version...
i hard reset my phone already, but i want to install tomtom again, but i think i wait a while because i don't want to reset agian...
and i discoverd that after i installed tomtom, some of my text messages where not been send... (the phone randomly removes the + before the phonenumber) but sometimes it worked and sometimes not... very strange... so i hard reset and now everything works fine, but now i want tomtom to get working what to do?
Click to expand...
Click to collapse
Hmm dont have any of posted problems looks like i was just lucky lol but maybe that somthing jumps up later when i'll "really need it"...
Corell said:
wonderful - thanks for the fast reply. until now i've had to use a bt gps reciever because my 1½yr old touch dual doesn't have a built-in gps and having only to use one device will be so much better and easier
- the version of tomtom7 that can be purchased on sd-card will work with pro2 considering the high resolution?
thanks again
Click to expand...
Click to collapse
Its the latest release of tomtom7 so it has to work at least a bit older version works gr8 on my TP2, resolution is superb. I have tryed Amigo but it didnt work even with multi resolution .gro file
RMU said:
and i discoverd that after i installed tomtom, some of my text messages where not been send... (the phone randomly removes the + before the phonenumber) but sometimes it worked and sometimes not... very strange... so i hard reset and now everything works fine, but now i want tomtom to get working what to do?
Click to expand...
Click to collapse
now i see that is not a tomtom problem, because i've hard reset my pro2 and not yet installed tomtom, so i've made another thread for this.
but the bluetooth problem is still there when i install tomtom
I'm seeing the same "BTTrayCE is not a valid application" error after installing TTN 7.450.
Does anybody know of a workaround that will enable both BlueTooth and TomTom to work?
Is a hard reset the only way to get BT working again? What about uninstalling TomTom?
R.
It seems to be. It corrupts the files.
_________________________________________________
Check out my full in-depth videoreview of the Touch Pro2: http://www.fuzemobility.com/excellent-htc-touch-pro-ii-video-review/
dicko99 said:
I'm seeing the same "BTTrayCE is not a valid application" error after installing TTN 7.450.
Does anybody know of a workaround that will enable both BlueTooth and TomTom to work?
Is a hard reset the only way to get BT working again? What about uninstalling TomTom?
R.
Click to expand...
Click to collapse
Uninstalling tomtom does not help for me.
The files are replaced on the device so a hard reset is the easiest way back.
TT 7.910.9185 is running fine on mine, I did have the same issue with another version of TT7 though, but simply hard reset to recover and started again.
I think (although have not verified) that the BT Stack on the Rhodium has been updated to a Broadcom stack.
Can confirm that the above version works fine, great resolution and no issues using BT after install and with the new BT Stack you can now route all audio from the Rhodium through your hands free / car kit
Cheers,
Beasty
I did have a problem with v7.915.9196 where the device bootup was delayed by about a minute and a half (from 1m20 to about 3m from cold to starting Mobile Shell) which I had to get around by not installing the TomTom BT files.
I used TT7_915.9196_VGA__Negro.cab which does not appear to have the bluetooth files in it.
and this version could also be purchased on tomtom with ur chosen map on an sd-card? just to avoid having to hard reset and stuff after trying to install
thx.
I removed the bluetooth files from the cab with WinCE CAB Manager and installed tomtom agian, now everything works fine.
I'm now using tomtom version 7.450.9028 , i think it will work with other versions to
Thanks!
wonderful, great info now i have one less thing to worry about when my TP2 gets here thanks dude!
EDIT.: Pardon the perhaps n00b question, but i get an error while trying to run the .exe. is it meant for running on the phone or on the pc? i use winxp

Problems with TomTom7 on Touch Pro 2

Hi, I see some threads that suggest TomTom 7 can be installed on a Touch Pro 2. I bought TomTom 7 on micro SD and it won't run. I get a message "Your device is not compatible with this version of TomTom NAVIGATOR!" Is there something simple that I am missing that is causing this. TomTom support were no help.
Offtopic: Why not ask your question in one of the threads you have found
Ontopic: Officially the TP2 is not supported at this moment. It will work, just ask Google
Hi PGLion.
I started a new thread because none of the other threads were actually about TomTom7 on the TP2, they just gave me hope!
On the ask Google suggestion, I may be a bit slow, but I have not found anything that helps me. If you have a link that you think will help, I'd be very grateful if you could post it.
TT7 on TP2
Hi,
Has anyone got TT7 working on TP2 yet? I've checked on google can't find a copy
Thanks.
simple1i said:
Hi,
Has anyone got TT7 working on TP2 yet?
Click to expand...
Click to collapse
yes,
try >"7.910" "(9196)"< as search terms in google.
before installing that version you should also chek the reports of other users stating that after installation bluetooth stopped working.
You want "ttn7.915.9196.vga_black.cab"
Works fine.
In fact a quick google takes us to this very site:
http://forum.xda-developers.com/showthread.php?t=482075
Bluetooth still working fine for me.
Yes, TomTom7 DOES work on TouchPro2. I use it almost daily. It's very nice.
But it DOES cripple bluetooth (at least the build that I'm using). It replaces a couple of bluetooth drivers in your Windows directory that are incompatable (or so it appears).
If anyone's having issues with this, PM me. I'll find the thread (I think it was at PPCGeeks) that has instructions re: fixing it.
Trevor_g said:
Yes, TomTom7 DOES work on TouchPro2. I use it almost daily. It's very nice.
But it DOES cripple bluetooth (at least the build that I'm using). It replaces a couple of bluetooth drivers in your Windows directory that are incompatable (or so it appears).
If anyone's having issues with this, PM me. I'll find the thread (I think it was at PPCGeeks) that has instructions re: fixing it.
Click to expand...
Click to collapse
To save looking - you will need to rename or delete the following dll files in the \windows directory:
\windows\BtSdkCE30.dll
\windows\BtCorelf.dll
Tomtom 7 on TP2
paraicbegley said:
Hi, I see some threads that suggest TomTom 7 can be installed on a Touch Pro 2. I bought TomTom 7 on micro SD and it won't run. I get a message "Your device is not compatible with this version of TomTom NAVIGATOR!" Is there something simple that I am missing that is causing this. TomTom support were no help.
Click to expand...
Click to collapse
i too can confirm that TT7 works on TP2, might be best you use a software called cabinstl to install the cab file to your required location
The biggest problem I'm having is some serious GPS lag on my Verizon Touch Pro2 running TomTom (I've tried v6 and v7).
TOMTOM 7 install issues on Tilt 2
Has anyone had problems with the install going automatically to the device and not having enough memory to run?
Mine works, but I have a few issues. The physical keyboard doesn't work correctly (when I type, I get multiple non-english characters entered, but the on-screen keyboard is fine). The keyboard on my previous Tilt (original) worked fine with TT6. It also appears that there's no GPS: it shows reception of 0 satellites, yet it works fine. Seems way to accurate to be getting position from cell phone triangulation. Also, I'm using the "black VGA" map, but there appears to be an issue with POIs. Gas stations were shown on screen in completely undeveloped areas. Fortunately, I wasn't looking for gas.
TT7 (V7.915) working OK on my stock UK Vodafone (WM6.1) TP2 with no major lag or loss of any other features. Gets a lock fairly quickly (10-30 seconds).
Custom POIs are accurate and as expected.
Satellite reporting is behaving itself.
Hardware keyboard: Worked fine first go, then started printing double/foreign characters (eg: A gave A+A(Umlaut)), then back to OK after I went into soft keyboard settings and re-selected English. Exited TT, came back in and hardware keyboard seems OK still.
The only major issue I have is that TT sometimes crashes while loading ("We're sorry..." Windows error screen) and I have to turn the phone off/on to get TT going again.
Edit:

TOM TOM doesn't work anymore

Hi all,
from few days ago my TOM TOM on my trinity is stopped to work.
I'm using ROM: 3.51 Claros and 1.46.00.11 as Radio.
It is very strange because suddenly it stops to work. Using other GPS software, like win fast navigator or GPSTest, it can find some satellites for a bit but without fixing them.
What should be the problem?
There is my friend having the same configuration (radio and rom) ant it works properly.
I would like to install the original rom (WM5) or install the latest radio (1.56...), what is your suggestion?
Regards
Leandro
ordnael said:
Hi all,
from few days ago my TOM TOM on my trinity is stopped to work.
I'm using ROM: 3.51 Claros and 1.46.00.11 as Radio.
It is very strange because suddenly it stops to work. Using other GPS software, like win fast navigator or GPSTest, it can find some satellites for a bit but without fixing them.
What should be the problem?
There is my friend having the same configuration (radio and rom) ant it works properly.
I would like to install the original rom (WM5) or install the latest radio (1.56...), what is your suggestion?
Regards
Leandro
Click to expand...
Click to collapse
I have a Loox PDA and have had the same sort of problem, either taking a long time and getting no fix despite seeing lots of satellites, or getting a fix from just a few satellites but with a positional error of about 300 metres. In each case the problem appears to be a corruption of the satellite data in the GPS "chip"/memory. In the case of my device there is a rear cover switch which is a bit unreliable, but I have also had a loose battery. Both of these cause corruption in the GPS chip/memory. Taking the battery out and reseting the device cures it every time. I wonder if you have a similar problem? It doesn't just affect TomTom but any software you have running. Restarting in this way can eliminate that as a cause.
fingerstoo said:
I have a Loox PDA and have had the same sort of problem, either taking a long time and getting no fix despite seeing lots of satellites, or getting a fix from just a few satellites but with a positional error of about 300 metres. In each case the problem appears to be a corruption of the satellite data in the GPS "chip"/memory. In the case of my device there is a rear cover switch which is a bit unreliable, but I have also had a loose battery. Both of these cause corruption in the GPS chip/memory. Taking the battery out and reseting the device cures it every time. I wonder if you have a similar problem? It doesn't just affect TomTom but any software you have running. Restarting in this way can eliminate that as a cause.
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Hi fingerstoo and tnx very much for the reply.
The problem come out also running other GPS software...maybe is a GPS issue.
I tried to take off the battery for 8 hours and I fixed the problem but only for 1 time. After the rebooting, the gps fixing issus came out again.
Currently I installed a cooked rom, I would like to install the original one (WM5) and test again. What's your feeling?
Regards
Ordnael
Hi ordnael, I think it is definitely worth going back to WM5, even if only to try to solve the problem. I suggest that after you go back and with your device in "factory state" i.e. no additional software installed at all, re-install TomTom afresh from card/file or CDROM. Do not use backup software to restore TomTom. This should eliminate the possibility of hardware/software settings, or installed software interferring with the GPS.
If it works, then you do not have a hardware problem. If it doesn't work, then you obviously do have a hardware problem.
If it works, then gradually re-install all your other software, starting with any other GPS software first and see if it interferes or stops TomTom working.
Are you using TT6 or TT7? Oh, and I don't think the radio function should have anything to do with the GPS, however, I don't have your device so I may be wrong......
fingerstoo said:
Hi ordnael, I think it is definitely worth going back to WM5, even if only to try to solve the problem. I suggest that after you go back and with your device in "factory state" i.e. no additional software installed at all, re-install TomTom afresh from card/file or CDROM. Do not use backup software to restore TomTom. This should eliminate the possibility of hardware/software settings, or installed software interferring with the GPS.
If it works, then you do not have a hardware problem. If it doesn't work, then you obviously do have a hardware problem.
If it works, then gradually re-install all your other software, starting with any other GPS software first and see if it interferes or stops TomTom working.
Are you using TT6 or TT7? Oh, and I don't think the radio function should have anything to do with the GPS, however, I don't have your device so I may be wrong......
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Tnx very much for your reply.
I would like to update you about the latest changes!
(Just to clarify that the problem raises also during execution of other GPS software, so this is not a TOM TOM issue!)
Anyway, I removed the battery for 8 hours (to reset the GPS) and then the TOM TOM and "GPSTest" software worked fine. 10 sec to fix the satellite (excellent). But after 4/5 hours, I tried to run the GPS Software and the problem come back again , so I starting to think that GPS works fine but only for a bit! Should be overheat problem or client software problem... what you think?
Ciao
Ordnael
ordnael said:
Tnx very much for your reply.
I would like to update you about the latest changes!
(Just to clarify that the problem raises also during execution of other GPS software, so this is not a TOM TOM issue!)
Anyway, I removed the battery for 8 hours (to reset the GPS) and then the TOM TOM and "GPSTest" software worked fine. 10 sec to fix the satellite (excellent). But after 4/5 hours, I tried to run the GPS Software and the problem come back again , so I starting to think that GPS works fine but only for a bit! Should be overheat problem or client software problem... what you think?
Ciao
Ordnael
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You failed to say whether you reverted to the old operating system,WM5 or "factory state" with no other programs installed! If you did not do this then it could still be "other" software or settings causing GPS to fail after a time. For example, some other program could be gradually filling up memory and causing the GPS data to be corrupted or lost, or some interaction between running programs or processes.
If your results ARE with a nearly empty/reverted operating system device as I described previously, then it does look to me that you do have a hardware problem. As you say, it may be an overheating issue or an internal circuit intermittent fault that gets worse with time, either memory, GPS chip(s) or circuit board connections inside.
But I stress, you must try with a totally clean and reverted device to be absolutely certain.

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