HTC TyTN WM6 Exchange 2003 weird Sync issues - 8525, TyTN, MDA Vario II, JasJam ROM Development

I recently purchased a TyTN phone which I afterwards immediantly upgraded to WM6 with ease.
The main reason to go for a WM6 device was the direct push technology in order to recieve emails, contacts and calendar entries from my exchange server 2003 (newest version, all installed patches).
Synchronising and recieving messages works like a charme with the device except with contacts. After I sync the contacts, there are displayed on my device. In Outlook (on the PC and on the Exchange Server) all business contacts are displayed and sorted normally like this:
Last Name, First Name
Company Name
xxxx
xxxx
xxxx
When I call a person from the TyTN (or send an email, sms,... basically select the person out of my contacts) the address and contact gets changed on the Exchange Server towards the standard formatting on the phone:
Last Name, First Name (Company Name)
xxxx
xxxx
xxxx
This seems probally for a lot people not a big deal, but it is in fact a major difference. When you type a letter to this person, then the Company Name is not anymore in the address field in Word 2003.
For me it is very important that my TyTN is not reformatting the address fields on the Exchange server, otherwise I always have to change them again for writing letters.
I called already a couple of times HTC in order to find a solution for this, unfortunately no reply.
Please note that the TyTN and the Exchange Server are both in english.
Any help or suggestion is more than welcome.
Regards
Bjoern

Related

Push e-mail.

Hi,
Firstly, this is all new to me so please be gentle!
I have read varies threads about "push email" on here and feel totally confussed about the whole thing.......so felt it was best to explain my "vision" of what I want and find out from one of you guy's if its remotely possible or just stupid....so here goes.
I would like my Orbit/e-mail account set up in a way that would allow the following.
e-mail would be "pushed" to me via outlook on my Xda.
My home/work PC would not be any part of this process.
When e-mail is "pushed" to me it would only show the header and give me the choice of viewing the attachment at a later stage if i wish. This would reduce potential data cost.
I don't mind if it means changing my email address (currently with UKonline).
My work colleagues could send mail to my "PDA email addess" and it would then be "pushed" automatically to my PDA without me doing anything.
The process would be free/cheap.
.........if this is possible would someone PLEASE give me step by step instructions of the process and specific software that I should use.
Many thanks in anticipation
Rob.
I thought I'd answer this as I've tried a few methods.
basically, here's what I did,
I got an application from a company called qore. This is a piece of software that triggers a send/receive on receipt of a certain text message.
I'm with T-Mobile, so they have a system that sends you a text message when an email is sent to <your number>@t-mobile.uk.net. If I remember correctly you get the senders details and some of the message.
So, I set my outlook at home to automatically forward all my emails to <number>@t-mobile.uk.net.
The mail application from qore, intercepts the text message I get from T-mobile (there's an option where you tell it to look out for certain characters in the text message) and then triggers your unit to do a send/receive (over GPRS) and retrieve your email.
All this is done without your knowledge. i.e. you don't get an indication of the text message, you just get an indication that your mail has been received (if you have set up notification of this).
All other text messages are received as normal. so the qore program only filters out the specific one you tell it to.
sadly, when I tried it, it was a little hard to set-up as it kept intercepting random messages. maybe they have improved on it by now.
I think what you need is an account here:
http://live.mail2web.com/
basically you can point your "pda email" account to an address with mail2web and it should get pushed to your pda
I tried it out and it worked, but I dont really need it so haven't used it since. It does mean you will use some extra GPRS as I believe it maintains a "heartbeat" connection ( I think that was how someone explained it !!)
Hays
Push Email
1. Register a Hotmail account and use the included Microsoft Pocket MSN software it works!
2. Register an account with http://www.consilient.com it's free and allows push mail from many services...
Hope this helps..

HELP - non-default mailbox disappeared!

I am running WM6 LVM 03-23 and has been running that for sometime without any issues. I created 2 email accounts in Pocket Outlook (the one with MMS, Text and Outlook) and was able to pull emails (scheduled every 15 minutes).
However, as of this morning, those 2 email accounts disappeared from Pocket Outlook. When I try to add it again, Pocket Outlook complained that the account with the same name already exist. So I did a search in the registry for the email account name (GMail) and saw that it exist.
The problem now is that I can't access those email accounts and I can't added since it still exist in the registry. So what can I do?
I also found out that my BT pairing and GPRS settings has been wiped out from the device! It seems that something in WM6 is causing data corruption or data wipe. Anyone knows?
Regedit
If you can't fix with registry search/edit/remove, I'm thinking hard reset.
Sorry for that, but I think that's your only option.
lanwarrior said:
I am running WM6 LVM 03-23 and has been running that for sometime without any issues. I created 2 email accounts in Pocket Outlook (the one with MMS, Text and Outlook) and was able to pull emails (scheduled every 15 minutes).
However, as of this morning, those 2 email accounts disappeared from Pocket Outlook. When I try to add it again, Pocket Outlook complained that the account with the same name already exist. So I did a search in the registry for the email account name (GMail) and saw that it exist.
The problem now is that I can't access those email accounts and I can't added since it still exist in the registry. So what can I do?
Click to expand...
Click to collapse
If there is a way I can fit it via registry, I'd do it. But I don't know...
Also, is this an issue with ALL the WM6 cooked ROM? I don't want to do hard reset and use another ROM but to find out later the same thing happened.
All,
If you have setup POP3 mailbox in your Hermes runnign WM6, can you tell me the entries in this registry:
HKLM\Software\Microsoft\Inbox\Svc\POP3
I suspect the above is where all Messaging information is kept, thus I'd like to rebuild my missing POP3 mailbox.
For example, the text message mailbox is kept in the above as follow:
HKLM\Software\Microsoft\Inbox\Svc\SMS and contains the following:
- FriendlyName : Text Messages
- NewMessage : New Text Message
Did you guys manage to resolve this issue? This also happened to me today and I am not sure what to do and where to start????
Is HR the only way to resolve it? By the way, my gmail account also mysteriously vanished!!!
Messaging ( Email / Mms / Sms ) Account Disapeared - Solved
Same happened to me
Try this application:
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Hope it works for you guys!!!

SOLUTION - Sending email on Cingular/ATT

I looked and saw there were a number of posts on the subject of sending POP3/IMAP email via Cingular/ATT and no actual working answers. When trying to send email via the carrier's wireless connection, not WiFi or Activesync, the status line would say "looking for changes" for a long time and then an error message reported that it could not connect to a server with the current settings or something to that effect. I too had this problem and found the solution on their support boards. The outgoing server for mail must be set to "cwmx.com" in order for POP3/IMAP mail to be sent correctly. The incoming server is your normal POP3 server like you'd set it up on your desktop for Outlook etc., such as "mail.bellsouth.net" or whatever you're using. Only the outgoing server is changed. I found no need for SSL or outgoing server authentication. This solution should work on WM5 and 6, although the setup screens are different. Make sure to set this up accordingly on all your POP3/IMAP accounts.
Hope this helps and sorry if it's a repeat.
Great tip, thanks
Excellent tip. Probably belongs in the Hermes WIKI. Shortly after I got my 8525, a friendly Cingular tech support person told me about this. I use it for my personal and office e-mail accounts, and it works great.
Setup is much easier on WM6. In WM5, I had to go into the advanced settings for the outgoing server (cwmx.com) and give it the name of the real server, as well as the user name and password. You don't have to jump through that particular hoop with WM6.

ActiveSync Purgatory

About a year ago I tried tackling getting our ActiveSync from our Exchange server working with my AT&T 8525. At that time we were in no position to alter Exchange settings and we run out OWA service on a non-standard port. The ActiveSync client has no way to specify a port other than 80 for HTTP or 443 if you are using SSL.
Flash forward a year and it's now working seemlessly after an executive in our company bought an iPhone2 and demanded that it work with our Exchange 2K3 server. So we bought a cert from Verisign, opened up SSL and bam, it all worked. For his phone, mine and a couple others in the company.
The latest "undocumented feature" I'm looking at is Outlook Messaging notifications on my phone. I have a rule that takes emails destined for our department (most of them high priority) into a subfolder of my Inbox. Anything addressed directly to me stays in my Inbox folder. Now here's the part that is bugging me.
As long as the message isn't filtered to a different subfolder and comes straight into my inbox folder, I get the notification (audible and visual) I expect. If the message is filtered into any of the subfolders, I see the folder label go bold, indicating a new message has arrived, but I get no audible or visual notification at all. It only notifies me if something lands in my Inbox. All other messages show but no alerts.
I read on an iPhone forum where they were having a similar problem and on some other forums users report similar experiences with WinMo devices such as the Blackjack and other phones.
Clearly, it appears to be a shortcoming of Outlook Messaging on WinMo. My question is; is there a registry edit or possible solution to make Messaging on ActiveSync give a notification even if the message gets filtered into a subfolder?
I've seen people workaround the issue by disabling filters when they are not at their desktop so that all message come to the inbox of the phone, then reenable the rules when they are at their desktop. While this would work, it's a clunky solution IMO.
Has anyone ever found a workaround to this? Is this shortcoming fixed in WinMo 6.1? I'm running WinMo6 VP3G AT&T Official ROM (for over a year and still happy with it!)
Thanks for any insight.
make the move rule into a "On this machine only" so that when you open outlook on your desktop, the rule will fire and move the mail, otherwise it will stay in your Inbox

Email Format

Hi guys,
Question regarding email format.
When I enter my Exchange Info, I am able to select HTML format. When I send a test email through, it indeed goes through as an HTML message.
However, after awhile (not sure if it is 5 minutes or 5 hours) - the setting changes to PLAIN TEXT and the control is disabled for me to change it. If I remove my account and re-enter it, I am again able to set it up as HTML and send HTML emails. But again, it will revert to PLAIN TEXT.
My question is - is there a way to edit the registry or something that will not allow the phone to select PLAIN TEXT ??? Or what is going on ??? I have searched and as far as I can tell it is probably because the Exchange Server is older - but like I said I AM ABLE TO SET IT UP AND SEND HTML MESSAGES !!!
Thanks,
Ryan
Based on the fact that it changes and then disables the ability to change it, it sounds like it is a policy on the Exchange server.
But isn't it possible to block the Exchange from doing this ???
Possibly by making something ReadOnly ???
No. Policies are set by the server and pushed to the device. Even if you were able to 'make something ReadOnly' it would cause an error on the server and not sync.
My company enforces PIN security on phones that sync to Exchange so i need to enter a 4 digit code to unlock my phone.
thanks for the info. this is really annoying as our company email is html so when i (or anyone else) responds with our phones it jacks the entire email to text...
Exchange Server 2003 doesn't support HTML e-mail for mobile devices...and apparently that's different than the format it supports for regular connected PCs. Exchange Server 2007 has more/better support for mobile devices.
When you first set up the account it (the TP2 client software) doesn't yet know that the remote server is running 2003, but when it communicates with the Exchange server it finds out the sad truth (version 2003) and removes the HTML option. I experienced the same thing before my e-mail host switched to Exchange 2007.
But it is amazing that you can send an HTML e-mail at all...not sure how that works..?
MCbrian said:
Exchange Server 2003 doesn't support HTML e-mail for mobile devices...and apparently that's different than the format it supports for regular connected PCs. Exchange Server 2007 has more/better support for mobile devices.
When you first set up the account it (the TP2 client software) doesn't yet know that the remote server is running 2003, but when it communicates with the Exchange server it finds out the sad truth (version 2003) and removes the HTML option. I experienced the same thing before my e-mail host switched to Exchange 2007.
But it is amazing that you can send an HTML e-mail at all...not sure how that works..?
Click to expand...
Click to collapse
Yes it is amazing - that is why I was thinking there was a ray of hope that it could be forced some way...
I guess I will find out when we are upgrading to Exchange 2007 =)

Categories

Resources