I am running WM6 LVM 03-23 and has been running that for sometime without any issues. I created 2 email accounts in Pocket Outlook (the one with MMS, Text and Outlook) and was able to pull emails (scheduled every 15 minutes).
However, as of this morning, those 2 email accounts disappeared from Pocket Outlook. When I try to add it again, Pocket Outlook complained that the account with the same name already exist. So I did a search in the registry for the email account name (GMail) and saw that it exist.
The problem now is that I can't access those email accounts and I can't added since it still exist in the registry. So what can I do?
I also found out that my BT pairing and GPRS settings has been wiped out from the device! It seems that something in WM6 is causing data corruption or data wipe. Anyone knows?
Regedit
If you can't fix with registry search/edit/remove, I'm thinking hard reset.
Sorry for that, but I think that's your only option.
lanwarrior said:
I am running WM6 LVM 03-23 and has been running that for sometime without any issues. I created 2 email accounts in Pocket Outlook (the one with MMS, Text and Outlook) and was able to pull emails (scheduled every 15 minutes).
However, as of this morning, those 2 email accounts disappeared from Pocket Outlook. When I try to add it again, Pocket Outlook complained that the account with the same name already exist. So I did a search in the registry for the email account name (GMail) and saw that it exist.
The problem now is that I can't access those email accounts and I can't added since it still exist in the registry. So what can I do?
Click to expand...
Click to collapse
If there is a way I can fit it via registry, I'd do it. But I don't know...
Also, is this an issue with ALL the WM6 cooked ROM? I don't want to do hard reset and use another ROM but to find out later the same thing happened.
All,
If you have setup POP3 mailbox in your Hermes runnign WM6, can you tell me the entries in this registry:
HKLM\Software\Microsoft\Inbox\Svc\POP3
I suspect the above is where all Messaging information is kept, thus I'd like to rebuild my missing POP3 mailbox.
For example, the text message mailbox is kept in the above as follow:
HKLM\Software\Microsoft\Inbox\Svc\SMS and contains the following:
- FriendlyName : Text Messages
- NewMessage : New Text Message
Did you guys manage to resolve this issue? This also happened to me today and I am not sure what to do and where to start????
Is HR the only way to resolve it? By the way, my gmail account also mysteriously vanished!!!
Messaging ( Email / Mms / Sms ) Account Disapeared - Solved
Same happened to me
Try this application:
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Hope it works for you guys!!!
Related
I have a PDA2K and am being driven mad by my inbox getting emptied.
I have my home pc outlook express set on leave a copy of messages on server.
When I receive an email on the imate it goes into my inbox - great
When I look at mail on my home pc - it also goes into my inbox - great
When I next do a send & receive on the imate it removes the email I have received on the pc from the imate inbox
Is this normal?
Can I keep my Imate inbox intact and delete only what I want to?
Apols if this has been covered before - I have searched but am going crazy
TIA
Paul
half the problem is sorted
I discovered that I was not leaving a copy of my messages on my email server because I had 2 outlook express accounts going for the same mail and only one was configured to leave a copy on the server
However I would still like to know if it is possible to keep my Imate inbox intact (& under my control) even when the messages are no longer on my pop3 server
Paul
Email being deleted
Is there not a tick box in Pocket Outlook on your iMate that chooses whether email is deleted on PC? In email account settings or something like that.....Don't have my 2i with me so not entirely sure, but think it right. :?
Still perplexed
Hi Shane
I am using the Pop3 mail but even when I tried Outlook I cannot find any option like this
Are there any other users who have an Inbox that does not de-populate
Thanks
Paul
On Server
what email provider do you use? I'm use gmail, and "leave downloaded email on server" option is on email setting. You should log on on your email account and go to setting, search for "leave downloaded email on server", thick on it. :wink:
Thanks
Yes I have set the server to leave a copy - however after around 3 months they will be deleted when my mailbox gets full. I presume they will then be deleted off my I-mate. What I want is a way to permantantly store them in my Inbox unless I manually delete them.
Paul
It sounds like exactly the same issue I have.
I have one PC where I download my emails to - which deletes off server once downloaded. This is fine.
Though on my XDA2i when I go to the POP3 account in messaging I can see all my emails - but when I attempt a send/receive, it deletes all previous emails from the inbox and donwloads any new if there are any.
It is like it is synchronizing the inboxes of what is on server. This should not be the case - I would expect this behaviour if it was setup to be IMAP , but not POP3.
Thanks
I agree nsm - it behaves differently to other Pop3 accounts - I wonder if there is a way to send the inbox to SD storage and protect it that way.
The whole lot went again today when I set up a pop3 a/c on a new pc at work and forgot to leave a copy of messages on server
The only (in-elegant) way round this I have found is to create a new folder on my Imate called inbox copy and manually copy the important messages over as they arrive.
Surely there must be an easier way
Paul
Me too
Hey,
I am facing the exact same problem as u guys... moment I download the entire mail... Even aster I check the leave a copy on the server checkbox. Is there a way to keep the mails?
In messages/inbox on your Blue Angel, tap accounts and then accounts again.
Tap the Storage tab at the bottom of the screen
make sure that delete items is set to manual. Otherwise the emails are deleted automatically when it sees that they are no longer on the server.
Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account)
It's usually these two that cause this.
have you tried...
setting "receive message headers only" on the handheld? This works fine for me...
rhedgehog - thanks - have made sure items are only deleted manually
quote "Also, try setting the email account to show all messages, and not just from the last x days (in advanced settings for each account) "
Is this setting on the pda
Paul
How does WM6 store email account details?
One of my pop3 email accounts on my HTC Advantage has vanished. NOt a major problem as I have re-entered the account although I have to call it something else because WM6 somewhere has a record of the previous name.
The REALLY annoying thing is that the today screen is telling me that there are 4 unread messages on that account. I have deleted the messages from the store folder and have found some entries in the registry that relate to the number of unread messages but even after I delete those they reappear.
Any ideas where I can find where WM6 is keeping this information?
thanks
I have found a tool which solves this issue: mailaccountrepair. It did solve my problem.
Brilliant - worked a treat, many thanks.
... would still be interested to know where the account information is stored!
I just got my new TouchPro 2 on Verizon today and I installed wireless sync to have my emails from work pushed to my phone (used this on my XV6800). The Outlook email was created correctly and I can access my inbox if I go to all accounts but I can't find out how to add a link to the inbox on the email tab in TouchFlo. The email tab will show that I have new emails but I need to go to the Windows Mobile accounts screen to get to it.
Is there any way to add this account to the email tab in TouchFlo?
You are not alone. Same problem here. Looking for the answer.
Do get the number of messages, but no access to them in TouchFlo?
Yes it will display the number of messages but there is no easy way to display them through the email tab. I have been clicking the inbox link in the notification message that I get when a new wireless sync message comes through. It works but it would be nice to be able to view the messages downloaded through wireless sync in the same way as my gmail account.
Ha. It took me 2 days to figure out why I had 1 message showing on that tab (damn "welcome" email in outlook inbox). I suppose that the whole email tab is of no use to you then, if you use outlook. Maybe a plugin for the home tab is possible?
Same issue
I am also having the issue of the Outlook email not showing on the TouchFlo email tab. I have looked everywhere to try and find where the configuration for this tab is stored, but no luck.
I did have it showing previously when ActiveSync was configured to sync with Outlook (in addition to Wireless Sync), but if I did not disable ActiveSync completely when connected to my computer it created duplicates, and kept creating them for as long as it was connected...Big mess. When I disabled syncing with the inbox on ActiveSync, it deleted all of my email (on the device, then wireless sync deleted everything in Outlook as well), and the Outlook email no longer showed in the TouchFlo email tab.
I am thinking that setting up a bogus ActiveSync partnership with a computer that has nothing in Outlook (and selecting the Inbox) might be a workaround, but it should not be this difficult.
NOTE: I tried removing everything and setting up a bogus partnership through ActiveSync, still did not put the Outlook email back in the TouchFlo Email tab. Just have to use Start > Messaging until someone figures this one out. Would be nice to have it working correctly.
Same issue here. I added second email account, not in wireless sync, but in the email setup, a POP3 account. Now the little envelope goes to that account and then on the bottom you can see the inbox and navigate to the outlook inbox which is your wireless sync. It gets you there with a couple of extra steps, but it isn't the same.
Additionally, you can't see your email for a particular contact, in your wireless sync email. That is a huge benefit of the HTC Touch Pro 2, in that it integrates emails, SMS messages, phone calls, facebook, all through the contacts. Hope someone finds a work around, this is very irritating. Love the phone, but without this, not sure if I will return it within the 30 days.
I'm having the same problem, does anybody have a solution for this?
Thanks!
Same problem
I've got the same issue. Anyone ever find a solution for this that doesn't involve a hard reset?
I am running BB Connect on my sock TMO TP2, on the mail screen I have 2 system email accounts that are not in use and would like to remove them.
Is there a way to get them not to show there?
You need to delete them from the account picker. By default, this should come up if you press the messaging key on your keyboard. Otherwise, from your inbox, tap Menu, Tools, Options, and check the "Display account picker when opening Messaging".
Once you're in the account picker, just tap and hold on the account you want to delete and tap on the context sensitive menu that pops up.
It doesn't work on the system email accounts that are associated with BB Connect for some reason. There must be a reg hack that will hide them. Or I could remove and reinstall but that is a pain.
rsacipher said:
It doesn't work on the system email accounts that are associated with BB Connect for some reason. There must be a reg hack that will hide them. Or I could remove and reinstall but that is a pain.
Click to expand...
Click to collapse
OH, welcome to my world. I have 3 accounts that I wanted to remove so I could reinstate them again and I couldn't do it. They don't show up in the "remove account" page. I tried recreating them with the same name but the mail program wouldn't allow me to do it. So I had to rename them and now I have 6 email folders with only three that are active. How dumb.
I tried going through the registry and looking for any files that might be associated with the accounts without luck. I just need to live with it. I don't want to reinstall the ROM to start fresh.
The way I disassociated the original email boxes, if you're interested, is when I realized I didn't want to sync my Outlook box in my phone, so I removed it from the computer syncing program. That basically uninstalled whatever link my Outlook had along with all three of my external email folders. <sigh>
If it is setup to connect using Exchange, you need to remove/change the Exchange server connection in ActiveSync
Otherwise, try this
1. Click the Inbox on TF3D (I'm using v2.1 on wm6.1)
2. Menu > Tools > Options
3. Click and hold the account name > Delete
simular problem with email & TouchFLO
Hello,
I am having a simular issue with the Outlook Mobile and Touch FLO3D. I had 5 email accounts set up. Hotmail, Outlook mail and 3 POP3 accounts. For some unexplained reason this week, the 3 POP3 accounts stoped working, but were still showing up in the TouchFLO email tab. When I checked Windows Mobile email picker and setup, the accounts did not displayshow up. I tried to re-add the the accounts using the same name and credentials. I received an error that the name was already in use. So I added the 3 accouns using different names. Now I have 8 email accounts on the TouchFLO tab, and 5 in the Windows Mobile email screens. There seems to be no way to delete the accounts from TouchFLO tabs. I have also attempted to disable the TouchFLO email and to re-enable. This did not change anything. A soft reset was also no help.
runandgun said:
Hello,
I am having a simular issue with the Outlook Mobile and Touch FLO3D. I had 5 email accounts set up. Hotmail, Outlook mail and 3 POP3 accounts. For some unexplained reason this week, the 3 POP3 accounts stoped working, but were still showing up in the TouchFLO email tab. When I checked Windows Mobile email picker and setup, the accounts did not displayshow up. I tried to re-add the the accounts using the same name and credentials. I received an error that the name was already in use. So I added the 3 accouns using different names. Now I have 8 email accounts on the TouchFLO tab, and 5 in the Windows Mobile email screens. There seems to be no way to delete the accounts from TouchFLO tabs. I have also attempted to disable the TouchFLO email and to re-enable. This did not change anything. A soft reset was also no help.
Click to expand...
Click to collapse
runandgun,
Did you ever resolve this issue? I just had the same problem with two Gmail accounts - my Outlook account is just fine. The Gmail accounts appear on my Touchflo screen but I cannot access them. the do not show up in Account Picker, yet I cannot add accounts with the same name because "they already exist". They also do not show up when I do a "View Inbox" and examine the account drop down.
Thanks,
jisso
I guess this was never solved. I have the same exact problem and was hoping I could find a fix for it here.
Ah. I found a thread with the answer:
http://forum.xda-developers.com/showthread.php?p=4176780
Hello all,
Yesterday, suddenly, on my CEO's Desire problems appeared - can not sync with Exchange calendar any more.
The following messages and Event ID in Exchange log appears:
Event ID:8260
An attempt was made to save an appointment with the subject "here is the subject" to mailbox [email protected]. The duration of the appointment was too large, so it was not saved.
Event ID:8206
Calendaring agent failed with error code 0x80040219 while saving appointment.
Event ID:8199
Calendaring agent failed in message save notification with error 0x80040219 on [email protected] /Calendar/{E35D82CE-8D08-4E5A-8859-AA139773A8A1}.EML.
Event ID:3005
Unexpected Exchange mailbox Server error: Server: [dioniz.imaves.local] User: [email protected]OM HTTP status code: [500]. Verify that the Exchange mailbox Server is working correctly.
On Desire, message appears as: There are error on Exchange server
Other 2 Desire's in company, does not have any problems with Exchange sync.
Also, all other Exchange functionalities works fine.
All 3 Desire's running Froyo 2.0. Unrooted, stock HTC ROM.
Before yesterday, everything works fine.
Already checked Google and MS Knowledge base...no exact solution. Some solutions works for some people, but for most of them do not works.
Anybody facing the similar problem and what is the best way to solve it?
Thanks in advance,
Exactly the same problem
I have exactly the same problem.
I have subsequently tried dumping all the calendar entries from Outlook(server side), and the problem persisted.
I removed the active sync account from the Desire and the server errors went away, right up until I added it again and synced. Some of the calendar entries synced back to the server, but most not. I imagine that a calendar entry on the device has become corrupted.
I will post on my progress resolving this.
a couple of our customers are experiencing the same problem...
i thought the problem was resolved by following these steps:
http://androidforums.com/android-ap...rsion-error-ruining-my-desire-experience.html
at first this solution worked .. but a week later the problem is back
Anybody found any solution to the M$FT Exchange calendar not syncing with this version of Sense?
Sorry, pls ignore!!
Exchange Calendar sync-fix?
Found various posts suggesting that deleting and re-creating the Active Sync account fixed this. The key element seems to be deleting ALL the Calendar data on the Desire after you've deleted the ActiveSync relationship...
"I deleted the Exchange Activesync account. Because there was still data in my calendar after that action, I cleared the data in Calendar and Calendar storage (Menu --> Settings --> Applications --> Manage applications-->All). Added the Exchange Activesync account again and working again for now."
If this proves to be a temporary fix I'll try to remember to update this.