i downloaded wm6 from one of the official links here and phone works fine, but today when i tried to connect via active sync 4.5 i get a message saying windows does not recognize your device. i tried reconnecting and using another cable and reinstalling active sync but nothing, any ideas?
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Hi - I updated to the official HTC rom a while ago and can't sync via usb any more. I've tried on vista (64 and 32 bit) using wmdc6 and 6.1 and xp using active sync 4.5. On a new install it see device tries to active sync and dissapears almost instantly then never connects again. no matter how many times i reboot, hard reset, etc... i can not get the computers to see the diamond or active sync it, nothing. I want to try another rom but can't because the usb won't do anything. I can sync and see the device via blutetooth without an issue, it seems just the usb. Any ideas how to fix this or u;pdate the rom with usb? thanks in advance...
Try putting it into bootloader mode.
Then connect via usb, and try a flash
I'm trying to set up a sync with my work PC, using a standard mini-USB cable (i.e. not the one supplied with the TP2). My home PC syncs fine using a standard cable, but my work PC is saying "USB Device not recognised" when I connect the TP2.
Does anyone have any ideas for how I can fix this?
TIA
Does your works pc have activesync 4.5 installed on it?
Mine gave a similar error until I put it on. You will need administrator priveledges to install
Yes ActiveSync 4.5 is installed - I was previously syncing with my old phone (Eten Glofish M700)
I just managed to resolve it:
- killed the Activesync tasks in task manager (anything beginning with wce*)
- restarted ActiveSync
- deleted the sync settings from my last phone
- plugged the TP2 in again.
hey presto....
My Touch Pro 2 used to sync fine with my old PC running XP, but I seem to be having great problems getting it recognised on my new PC running Windows 7.
I've downloaded Windows Mobile Device Centre 64 bit, but when I connect the phone via USB, it isn't recognised at all and fails to install the correct driver - hence I can't sync.
Any suggestions greatfully appreciated!
I had the same problem
It seems to be 64bit windows 7 only.
Device cannot start code 10 right?
I ended up updating the BIOS on my computer and it fixed the problem. The BIOS update for my computer (core i7 870) had a fix for intel chipset and Iphone sync. Maybe it fixed for win7 64bit and titl2? I don't know if it was coincendece or from rebooting my phone with the reset button.
At any case, it is working now without an update to the phone itself.
I had the same problem, upgraded the BIOS...and still have the same problem. It will work, however, if I shut the phone radio off and start the sync from the handset. I think there is some conflict with sync from the exchange server. Standalone, it works just fine.
i have win7 x64 on my laptop. first time i plugged in my tp2 it displayed an error saying the device driver wasn't installed. then i opened action center and checked for solutions, the driver for windows mobile phone installed and the problem was solved...
I've noticed a similar issue when connecting to my laptop (Win7 x64). After connecting the phone, I get the "usb connect" sound but Device Center doesn't always start. However, I can see the phone connected in "My Computer".
Rebooting my laptop always allows Device Center to start the first time. But when I plug my phone in a second time, Device Center doesn't start.
I did notice that if I create the partnership the first time, Device Center seems to start more regularly than if I don't create the partnership...so maybe that's got something to do with it?
i cant get my 620 to connect to activesync.
i have reload the program, deleted all connection and still it wont connect.
i rebooted both 620 and laptop. still no good
if i going thru menu on 620 setting connection, usb to pc and check the advanced option the phone trys to connect but a message that the activesync has to be 4.5 or higher is needed, which it is
help
andy12 said:
i cant get my 620 to connect to activesync.
i have reload the program, deleted all connection and still it wont connect.
i rebooted both 620 and laptop. still no good
if i going thru menu on 620 setting connection, usb to pc and check the advanced option the phone trys to connect but a message that the activesync has to be 4.5 or higher is needed, which it is
help
Click to expand...
Click to collapse
Have you try to reinstalled activesync?
so i have same problem
i try remove active sync and setup
but stay same problem
Reinstalling activesync fixed the problem I had, but it was a little different than this one.
finally sorted the problem it was my firewall software...
deleted it and now can connect via activesync
Hi!
I dont have any trouble syncing my TP2 with my winXPsp3 PC.
But when it comes to my new notebook with windows 7x64 i get the following scenario:
When connected for th 1st time, windows dl'ed synccenter and drivers. I then could connect my TP2 and also dig through the data on it (both device and sd card that is...). But i can not sync whatsoever. Every time I start the syncing, I get an error message somewhat like:
"sync couldnt be done, if prob persist, delete device and set up new partnership...".
Any suggestions???
thx
AO
Did your system find and install 64-bit drivers on your Windows7 system the first time you connected your phone to your PC? Actually, I thought this happened automatically when you connected it for the first time. Are you using USB or Wireless for the first time? I think you might need to use USB for the first time connect and setup on Windows 7.
-Frank
rockscientist01 said:
Hi!
I dont have any trouble syncing my TP2 with my winXPsp3 PC.
But when it comes to my new notebook with windows 7x64 i get the following scenario:
When connected for th 1st time, windows dl'ed synccenter and drivers. I then could connect my TP2 and also dig through the data on it (both device and sd card that is...). But i can not sync whatsoever. Every time I start the syncing, I get an error message somewhat like:
"sync couldnt be done, if prob persist, delete device and set up new partnership...".
Any suggestions???
thx
AO
Click to expand...
Click to collapse
I had an issue like this and had to delete a device from the WMDC. It only has room for two devices. Once I deleted a device (and made sure my phone was set for SLOW activesync), I haven't had any problems. I'm running W7 64 Professional.
However, My device is on WM 6.5.x now.