My Touch Pro 2 used to sync fine with my old PC running XP, but I seem to be having great problems getting it recognised on my new PC running Windows 7.
I've downloaded Windows Mobile Device Centre 64 bit, but when I connect the phone via USB, it isn't recognised at all and fails to install the correct driver - hence I can't sync.
Any suggestions greatfully appreciated!
I had the same problem
It seems to be 64bit windows 7 only.
Device cannot start code 10 right?
I ended up updating the BIOS on my computer and it fixed the problem. The BIOS update for my computer (core i7 870) had a fix for intel chipset and Iphone sync. Maybe it fixed for win7 64bit and titl2? I don't know if it was coincendece or from rebooting my phone with the reset button.
At any case, it is working now without an update to the phone itself.
I had the same problem, upgraded the BIOS...and still have the same problem. It will work, however, if I shut the phone radio off and start the sync from the handset. I think there is some conflict with sync from the exchange server. Standalone, it works just fine.
i have win7 x64 on my laptop. first time i plugged in my tp2 it displayed an error saying the device driver wasn't installed. then i opened action center and checked for solutions, the driver for windows mobile phone installed and the problem was solved...
I've noticed a similar issue when connecting to my laptop (Win7 x64). After connecting the phone, I get the "usb connect" sound but Device Center doesn't always start. However, I can see the phone connected in "My Computer".
Rebooting my laptop always allows Device Center to start the first time. But when I plug my phone in a second time, Device Center doesn't start.
I did notice that if I create the partnership the first time, Device Center seems to start more regularly than if I don't create the partnership...so maybe that's got something to do with it?
Related
WMDC was working fine for me until I upgraded to RC1 of Windows 7. It did tell me as I upgraded that WMDC wasn't compatible. The only thing I have installed which isn't in fact. Windows own mobile device centre is the only thing not compatible that I had!?!?!?
Anyway, I guess I'll try a reinstall, but does anyone know how I can get it WMDC working again?
(I'm using Dutty's 3.3 and W7 RC1 64bit)
Hi. Now I'm using Windows 7 Ultimate RC Evaulation copy. Build 7100 and everything is working fine. Even rom upgrades working with no poroblem.
hey guys - I'm using RC1 too but the 64-bit - never tried to use it to flash my device though (dual boot with XP)
its the last piece of the puzzle I need in order to migrate completely to W7 and wave goodbye to WinXP.
can you both confirm which versions you are using please? and if 64-bit did you have to install the vista 64-bit driver found on these forums or did it work 'straight out of the box'?
thanks
I have 32-bit version of Windows 7 RC. I just connect mine HTC TOUCH HD to PC and Windows install the drivers and Windows Mobile Device Center install automaticly. Now everything is working. cheers
As I said, I have 64 bit and WMDC wont even start for me
I have Win 7 RC1 64bits, and Duttys HD V2,4
You need to uncheck Enable faster data sync in Settings/Connections/USB to PC..
That dit the trick for me...
Hi! I have 2 notebooks, one with win7 rc1-32bits, the other with win7 rc1-64 bits. I connect my Touch HD on both, succesfully.
Htc Touch HD Aka Blackstone
Windows 7 RC (Build7100)
Everything works GREAT!!!
Flashing, synchronizing!
Must be your config
Windows 7 RC x64 here, can flash without problems, after downgrading HTC-USB drivers to active sync drivers
Windows 7 here X6. Everything works perfect
I'm using Windows 7 RC1 64BIT without any problem.
Have you upgraded from Windows 7 Beta to the RC?
Than you must uninstal WMDC before. After the upgradeprocess reinstall WMCD again.
krillesbox said:
I have Win 7 RC1 64bits, and Duttys HD V2,4
You need to uncheck Enable faster data sync in Settings/Connections/USB to PC..
That dit the trick for me...
Click to expand...
Click to collapse
This fixed it for me. Thanks
You shouldn't need to disable faster data connections. The reason that this method works is that it detects a new device and installs new drivers.
There are a few things to do, I am not sure which in particular does it, but I'vbe upgraded Windows 7 many times and some combination has always worked.
Reinstall WMDC 7.1
Manage partnerships and delete them all.
When you plug in your phone go to device manager, find your phone (if faster data connections is shown, it will be listed as a portable device and a Lan connection)
click "uninstall" on these items, and delete drivers if this option is available.
unplug phone. Wait
Plug it back in.
Let it install drivers
If this still doesn't work. Click on the devices (network connection and portable device) selelct "upgrade drivers" on each, searching the internet.
You shouldn't need to disable faster data connections. The reason that this method works is that it detects a new device and installs new drivers.
There are a few things to do, I am not sure which in particular does it, but I'vbe upgraded Windows 7 many times and some combination has always worked.
Reinstall WMDC 7.1
Manage partnerships and delete them all.
When you plug in your phone go to device manager, find your phone (if faster data connections is shown, it will be listed as a portable device and a Lan connection)
click "uninstall" on these items, and delete drivers if this option is available.
unplug phone. Wait
Plug it back in.
Let it install drivers
If this still doesn't work. Click on the devices (network connection and portable device) selelct "upgrade drivers" on each, searching the internet.
To be honest, now it works I'm not going to mess with it unless I have to. Will it be a slower transfer to the HD?
Hi all,
I had similar trouble with Windows 7 RC, however I followed the instructions posted at: http://capitalhead.com/articles/ena...synchronization-on-windows-7-x64-and-x86.aspx and that did the trick.
If I'm not mistaken, Windows 7 is supposed to download WMDC automatically, however it never did that for me. Hope it helps someone else.
Mike
w7-64bit RC1 here....
WMDC works fine (stock install) - use it both at home and at work, and i flash by renaming and copying rom image to SDcard\blacimg.nhb
Unistall
Try to uninstall WMDC and download and install another one from the internet! It work for me and i had the same problem...
W7 and Blackstone here. Flashing Syncing ... works great.
I know this thread is old but I am having this problem and none of the suggestions I have found out on the internet have solved it. I am basically having the same issue as most people in this thread have had but the REAL problem is that Windows Mobile Device Center will NOT install no matter what I try. I run the setup for it and it looks fine until it gets to 1 second left on the progress bar. Then it sits...and sits...and sits...until finally the bar rolls backward and the installation quits. No error messages, no nothing and no WMDC. I am running Win7RC x64. I will never get syncing working if I can't get WMDC actually installed in the first place. I did look in the event log and it seems there is an error related to VSS every time I attempt an install on this app. Anyone have any ideas?
Hey there,
I try to synch my PC with my tp2. I own a PC with Vista and I plugged the TP2 on it. Bute the winmo device center can't find the tp2, so I can't put any files on my phone. The phone is charged via USB, so there should be a connection, but I can't find it in the explorer as a mass storage device...
Is it possible I did something wrong or can you help me fix this problem?
Bye,
Christopher
Bueggi said:
Hey there,
I try to synch my PC with my tp2. I own a PC with Vista and I plugged the TP2 on it. Bute the winmo device center can't find the tp2, so I can't put any files on my phone. The phone is charged via USB, so there should be a connection, but I can't find it in the explorer as a mass storage device...
Is it possible I did something wrong or can you help me fix this problem?
Bye,
Christopher
Click to expand...
Click to collapse
In connection settings do you have the option to "Allow USB Connections" enabled? make sure that box is ticked.
connect the device first and then open up the winmo device center. it's the only way it works for me.
Swith this checkbox off in the settings: Advanced connections.
When you connect your phone to your pc, open up the device manager and you should find an unknown device in the list. If oyu right click on it, go to update drivers, and then when the wizard comes up, you need to point it to a specific location...
If you then point it to the folder where the mobile device center is installed then it should find the necessary drivers and suddenly your pc will have found your phone
Certainly, this is how I have to do it with active sync on my pc at work (for some reason since connecting my TP2 - previously it had my TyTNII connected - it doesn't automatically recognise the device in terms of using the right drivers).
i had a similar issue, it was zonealarm. Try it with firewall turned off.
Hi all,
I have the same Active Sync connectivity issues, and they happen quite often, I should say... I did some investigation on my own, and after some digging (and talking to some friends), I managed to discover where the problem lies.
It seems that Windows Vista's Active Sync service get's kinda "numb" sometimes... and to "wake" it up, we have to start and stop the service. Here's my workarround:
Before we start, and since you may need use "start" and "stop" the Active Sync service quite often, I suggest you create a batch file (just create a normal text file and rename it to .bat after saving it) containing the following:
net stop rapimgr
net start rapimgr
With this file you'll be able to restart the service with just 2 clicks (followed by a "Y" and the Enter key).
Here are 5 simple steps:
1. After a failed connection attempt, close Windows Mobile Device Center and disconnect your TP2 from USB;
2. Run the batch file you created previously, and wait a couple of seconds after the DOS window disappears;
3. Reconnect the TP2 to USB and wait a few seconds (considering all the TP2 drivers were already automatically installed, if not, wait for them to install);
4. On your TP2, select the Active Sync option. On your PC, open My Computer and you should see your TP2 appear (if not already there ). At this point the Active Sync connection is already established;
5. Open Windows Mobile Device Center and wait a few seconds for the software to "wake up". The software should Connect to your TP2 successfully.
Et voilá. You're all set to replicate via Active Sync, and to transfer files to and from your device via Windows Explorer.
Repeat the process everytime the connection fails (which in my case, it happens quite often ). If it doesn't work the first time, try again, and if it's still not working... there's not much you can do besides restarting your PC and try all over again (blame Microsoft, not me ).
For the Disk Drive not connecting issue, you might want to to take a look into your Windows Device Manager > Storage > Disk Management and check if you can see your memory card in there.
When connected using the Disk Drive option on your TP2, it behaves like any other USB disk/pen drive, and it can be conflicting with another drive letter that already exists on the system (it's stupid but it happens quite often). To solve this particular issue, just change the drive letter associated with the TP2 memory card (it should have no drive letter associated if conflicting) to an available drive letter (right after your CD/DVD-ROM drives). Click OK ando this issue is solved.
Hope it helped...
P.S.: I also have ZoneAlarm (latest version - original copy) with max security definitions, and I can assure you that it has nothing to do with this issue.
It's terrible - tried every suggestion mentionned, but it just won't help.
When trying to update the driver, I can point to c:\windows\WindowsMobile\Drivers, but it won't find a suitable driver.
(I think the driver in Serial should be used, but it won't let me!)
Tried removing and installing WinMobile many times, removing the 'Unknown device' etc., but it just won't help!
This is a problem on every computer I tried with several cables.
However, the device did connect correctly when I still had WM6 on it. Flashed various ROMs from Miri, but for every ROM it's the same problem...
be sure you have checked the "synchronize all computers with connection" and drop down menu "usb" in active sync in your PDA (located in settings tab / active sync - menu/connections)
the naming can warry cause i don't use english wm
spyrox04 said:
be sure you have checked the "synchronize all computers with connection" and drop down menu "usb" in active sync in your PDA (located in settings tab / active sync - menu/connections)
the naming can warry cause i don't use english wm
Click to expand...
Click to collapse
Thanks, but of cause I already checked this.
Besides, this should not change the useage of the device as remote disc.
Also, I noticed with the ROM from Atom that the device stops charging as soon as the PC sees something is connected to the USB post. (I only get an unknown device message and that's the only device that is 'installed')
Trouble syncing Tilt and Tilt 2 with Windows Mobile Device Center
I have two laptops and two cell phones. I can sync with the Windows XP laptop with no problem, however, I can't sync with the Vista computer at all. I've even tried reformatting the Vista laptop, but can't get it to sync. I've tried uninstalling the driver for the connection through the Device Manager as well as the Windows Mobile Device Center. Then reinstalling Windows Mobile Device Center and the driver. I've checked the cable and USB port. They work for everything else I can throw at them, but can't get them to sync. Windows Mobile Device Center does not show any devices connected (either Tilt or Tilt2). Any advice?
Laptop 1
Windows XP SP3
Activesync version 4.5
Microsoft Outlook 2007
Laptop 2
Windows Vista Home Premium SP1
Windows Mobile Device Center
Outlook 2007
Cell phone 1
AT&T Tilt
Windows Mobile version 6.1
AT&T Tilt 2
Windows Mobile version 6.5
Any update for the connection problems?
Here it still does not work; the device is still not seen as mobile device, but as 'unknown device'.
Device can't sync/connect to computer.
Hi there I've got artemis, and 2 computers:
-laptop with windows xp home
-computer with vista x64 ultimate
Some time ago my phone stopped syncing with computer with windows vista:
"windows mobile center" shows "no connection"
"active sync" on the phone shows "connecting" all the time - active sync log is empty - shows only last successfull sync.
I'm also unable to access files on the phone (from my computer)
What's strange, that internet sharing (internet from phone to computer) works great.
When connecting phone to laptop then everything works great.
So I've thougt there is problem with vista computer, altough I've connected phone of my brother - also artermis, and it worked! However connecting my phone don't work at all.
So it seems there is some problem with this specific combination currently.
I've tried udpating "windows mobile center" but no luck either.
any ideas how to solve this without phone hard reset?
Hi!
I dont have any trouble syncing my TP2 with my winXPsp3 PC.
But when it comes to my new notebook with windows 7x64 i get the following scenario:
When connected for th 1st time, windows dl'ed synccenter and drivers. I then could connect my TP2 and also dig through the data on it (both device and sd card that is...). But i can not sync whatsoever. Every time I start the syncing, I get an error message somewhat like:
"sync couldnt be done, if prob persist, delete device and set up new partnership...".
Any suggestions???
thx
AO
Did your system find and install 64-bit drivers on your Windows7 system the first time you connected your phone to your PC? Actually, I thought this happened automatically when you connected it for the first time. Are you using USB or Wireless for the first time? I think you might need to use USB for the first time connect and setup on Windows 7.
-Frank
rockscientist01 said:
Hi!
I dont have any trouble syncing my TP2 with my winXPsp3 PC.
But when it comes to my new notebook with windows 7x64 i get the following scenario:
When connected for th 1st time, windows dl'ed synccenter and drivers. I then could connect my TP2 and also dig through the data on it (both device and sd card that is...). But i can not sync whatsoever. Every time I start the syncing, I get an error message somewhat like:
"sync couldnt be done, if prob persist, delete device and set up new partnership...".
Any suggestions???
thx
AO
Click to expand...
Click to collapse
I had an issue like this and had to delete a device from the WMDC. It only has room for two devices. Once I deleted a device (and made sure my phone was set for SLOW activesync), I haven't had any problems. I'm running W7 64 Professional.
However, My device is on WM 6.5.x now.
Couple days ago i installed a Windows 8 RTM and tried plugging in my gnex in USB.
Nothing happened, it wasn't recognized and shown in Explorer.
I saw that WindowsUpdate offered Samsung Mobile MTP device driver but it fails to install.
Can anyone confirm this andor offer a workaround or help?
Thanks
solved problem.
I had issue with Windows 8 Enterprise N build, when i installed non-N build phone got recognized regularly.
Seems that absence of WindowsMediaPlayer causes issues with MTP device.
I still have issue with windows media player installed. It always locks up when I try and copy my pictures off