Hey.. kan anybody help me?. My P3300 goes black several times a day?? i have flashed it back to its original ROM to check if that would help, but i didn´t.
The phone just goes black and i cant turn it on again without soft-resetting it. Sometimes the screen flicker and some stribes are showing across the screen before it turnes black??
I hope you can help me
Best regards Michael
i had the same problem, i send it to repair by t-mobile and they changed the lcd screen problem fixed
Seems to be a common problem, as I have exactly the same with my P3300. Send and email to the HTC customer support to ask if it could be a software issue (no reply yet) - but now that I read this post I guess I can send my device for repair right away...
I don't think the LCD is to blame for this issue. (why would the phone firmware "crash" - and unable to reboot ? )
@MicTh : those updates you've installed ? were they recent Mobile6 (B&B > 4.1, Vanilla 2.0,.. ?) from this board ?
I've got the same problem, T-Mobile replaced my handset twice (new IMEI) - reason "motherboard replaced" ???
I DO believe that USPL unlock is causing this problem now - too many MDA 3c's failing - while HTC 3000 / Orbits seem to run fine.
No.. I run the original WM6 ROM
No.. I run the original WM6 ROM, and I have also switched back to the one it came with, but i does not help
I'm getting this problem too... screen fades to black, and only way to re-start is to soft-reset. I have had two new motherboards in my original, and now HTC have replaced with a new unit, with factory WM6 and problem is the same. I was wondering if it was anything to do with software, as i do have a number of applications installed - but which one is to blame?
After I removed Spb Time, my P3300 works fine (for a week now)
pnyg
do I have sbp time? (is it "standard" or 3rd party s/w?) if I do, how do I remove it?
no, I've not got spb time, so its not that in my case....
I also experienced this problem when I installed Meschle 3.01 ROM. Cant remember if its vanilla or full version as I installed both.
I am now back to Original WM6 WWE from HTC. No problem at the moment.
first hang-up end with black scream
I have the same problem..I think
started with WM5 ..but even with WM6 is the same!
Problem description:
first of all app is hanging (ones a week)
first time rest ,its trying to start windows but will hang-up by start-up windows
second rest hangs on white scream (with WM version number)
further resetting doesn't help
white scream changes to black (some times in columns) and them totally black
some time the black scream is flashing
can any one help me?
i don’t know what to tray anymore? I think is some Hardware issue?
hang-up and later ended with black scream
I have the same problem..I think
started with WM5 ..but even with WM6 is the same!
Problem description:
first of all app is hanging (ones a week)
first time rest ,its trying to start windows but will hang-up by start-up windows
second rest hangs on white scream (with WM version number)
further resetting doesn't help
white scream changes to black (some times in columns) and them totally black
some time the black scream is flashing
can any one help me?
i don’t know what to tray anymore? I think is some Hardware issue?
I've had at least 3 separate P3300s with this problem. I'm sure its a hardware issue, and I have finally persuaded my supplier to refund 75% of my purchase price, so I can buy something different. I am sure HTC must know this is a problem, but the uk repair centre seem unable to fix it, presumably as its a batch problem, and all the boards they have are faulty.
i have exactly the same problem with my Dopod M70 (Artemis300). Maybe it have some problem in the motherboard design which HTC should let us know
My orbit do the same, when it boot win everythink is working fine. Someone did say: When you apply pressure, it fade to black. I think it maybe have something with the housing design or battery.
keckek said:
i have exactly the same problem with my Dopod M70 (Artemis300). Maybe it have some problem in the motherboard design which HTC should let us know
Click to expand...
Click to collapse
I think i solve my own problem, after hours, i found out when we press in the back phone, near the display cable position, the screen become black and hang immediatetly. so i try to open back cover, remove cable and motherboard. Use alcohol to clean the contact display cable then put its together. Tighten motherboard, and wow, my Dopod M700 are back to life again, now how hard i press, everything stay fine. No strange behavitor for 5 days. GREAT!!!
Hope everyone think my experience useful
Sounds great but...
Hey.. sounds great.. but i´m affraid to take mine appart.. i think it is very difficult to take the cover appart without ruin it
MicTh said:
Hey.. sounds great.. but i´m affraid to take mine appart.. i think it is very difficult to take the cover appart without ruin it
Click to expand...
Click to collapse
No it is easy(much easier than TyTN) to open Orbit/P3300, you have intructions in the wiki. First you check if you have right tools...
igord said:
My orbit do the same, when it boot win everythink is working fine. Someone did say: When you apply pressure, it fade to black. I think it maybe have something with the housing design or battery.
Click to expand...
Click to collapse
That's probably me from this post?
http://forum.xda-developers.com/showthread.php?t=290414
I find that if you apply pressure on the outside casing at approximately where the simcard would be it switches itself off....
Yes it's your post. I have same problem. My orbit is working fine all day, but it is on the desk, didn't touch it. I bought P3300 housing, so I will change it, maybe it fix a problem.
Related
hello to all,
I've searched many white screen problem threads, but didn't find any similar.
i am sorry if I missed one.
I am asking you for help.
I have spv m3100(hermes 100)
I bought it used and it had instaled htc europe wm6 rom. after few days I decided to flash black x rc.
before i did this, I made super cid with RUU_HERM_Unlock_v3a.exe and than also flash hard spl v7. everything was fine until few days ago when butons stop working. and at the end the green led was blinking all the time and green and red phone light was on all the time as well (also if phone was in flight mode).
I decided to flash official rom and I checked my bootloader it was showing ipl 1.04 and hard spl 2.10.
I flashed WWE 3.54.255.3 with radio 1.48.00.10 and everything went just fine at the end was written congratulation....
it costumized and make one or two soft reset and than I start to instal my favorite programs (few spb, smartmovie, dictionary...).
I do not remember why but after I set regional settings I did not soft reset with stylus but I put out battery when phone was stil on.
after that screen is white all the time. I made many soft resets, hard resets, try to enter bootloader but screen is all the time white.
when i turn it on and it is white I connect it to computer and it connects normal and i can also explore my files, but screen is all the time white.
I left it more than 20min without battery and try again but is stil the same.
after that I keep battery out of phone and leave it sop over the night. in the morning was stil the same.
i do not know what to do.
please help.
thank you and best regards
miha
since you mention a problem with the buttons, it *could* be hardware related. There is a thread up here where those problems (connections usually) are explained.
would you be so kind and tell me which thread you meant.
it seemed nothing wrong is with my phone only colors are missing (everything is white). i think also touchscreen is working. if I turn it off with power button (holding for few seconds), it beeps and you get message if you realy want to turn it off. because I know exactly where yes button is, the phone goes off.
I apreciate every help I can get.
thanks
I had a white screen issue .. do this in this specific order
1) make sure you have olipro latest version (use the search)
if problem persists
2) Use an WM5 rom and see if the white screen is happening
if problem perisists
3) Replace the battery (cheapest option)
if problem perisists
4) Its a hardware fault and you will have to send it off to get fixed or replace the unit .. sorry
alive again
I solved the problem.
thanks to this thread
http://forum.xda-developers.com/showthread.php?p=1698828#post1698828
and this instructions http://inuchanbt.blog54.fc2.com/blog-entry-100.html.
thanks to people who answer my problem
Medon
I have the same problem, the link to the blog below takes you to How to disassemble your device.... could you find the correct link & repost pretty please?
Thanks,
Andy
Since yesterday and suddenly my handset (XDA Orbit) can´t work. The reason is that a white screen has appear, with the red led switched on, on the top of the PDA and the vibration activated (This 3 elements appear at same time, together).
It was running under WM6. I tryed hard-reset with any result because at a low time this 3 elements appear and only stopped when I take of the battery.
Any one knows what is happening???
Any solution???
Thanks!!!
Seems like a hardware fault..... you should contact the supplier
sounds almost like my problem. I will ship mine in.
This is why I'm looking for the original ROM.
Do you use the original ROM?
This is why a opened a new thread and asked for it.
White screen..... I have that too!!
I reinstalled the original rom and it seems to be fine.
I have a problem with my Artemis. I'll try to decribe the problem and if anyone can help me i will be thankful.
When is Power on it works few minutes than it freeze and screen desapears. After that I try to power but it doesnt work. It needs time to accept the Power comand and I don't know where problem is... (i thing that it's about temperature but i'm not sure)
I tryed to flash with later software and win mobile 5 but the same thing happens.
Any help?
Please specify which applications you have installed and eventually which ROM.
I strongly recommand you to flash your device with latest ROMs like Black and Blue one or others (see the Windows mobile 6 section of Artemis)...
A hard reset would solve your problem anyhow I suppose.
Are you overclocking your CPU with some software? like BatteryStatus for example?
Please let us know...
Gues i fixed the problem
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
rrezarthajrizi said:
It not was about ROM... I have tryed flashing with Black & Blue, Vanilla etc. but the problem was the same. When I put the Phone in the pocked it freezes. Meybe it was problem with cooling.
Anyway I used a tutorial how to upen the phone, i opened it, cleaned it (using spray for clean) and now it works fine i gues.
Thanks a lot...
Regards
Click to expand...
Click to collapse
can you please put that tuturial in this post????
thanks
jayss said:
can you please put that tuturial in this post????
thanks
Click to expand...
Click to collapse
Wiki is your friend....
http://wiki.xda-developers.com/index.php?pagename=Artemis_Disassemble
I had the same problem with mine....
The phone is fecked take it back to the makers and get a replacement..
I had the exact same problem with my P3300. It's a malfunction in the Motherboard. I've called the dutch helpdesk and because a hard reset didn't do much good the PDA was picked up later that day to be sent to Eurotwice, the repair station in Belgium. I got my phone back 2 weeks later, I started it and it froze again! So I immediatly called HTC Netherlands and again, the P3300 was picked up by UPS that afternoon. The second time I wrote a letter to the repair station and sent it with my phone. In another topic on another website I read that some other phone with the same problem had been fixed by replacing the motherboard. I got my phone back today and it works great! It hasn't crashed today, and I have confidence it won't in the future. So my tip to you and anyone who experiences this problem: Call the HTC helpdesk in your country and ask them to sent your PDA to a repair station. It might take a while but they fix it well! By the way, you have 2 years full garantee so it didn't cost me anything! Great service from HTC!
Had the same problem.
Power was on, then de screen went black and stayed black even after pushing the right upper side button. Had about 4.90mb free storage memory on the phone and 200mb on my card left.
Soft reset didn't work but a hard reset did!
I have the same problem for the last week
I tried to change Roms to original and back to manila, the same problem.
the artemis freeze suddenly without ant reason. after calls, before calls..
it's not wake up and it's show a blank screen. after few soft reset and battery replacement is wake up and work fine till the next time.
for now , I'm work with doppod original rom wm5 but no WIFI.
I think it started last week when I installs "B&B 5.0 love" rom, before that It work fine with pdviet manila2D.
problem upgrade my rom
I'm now have a O2 UK roms on my device.
I try update it to Touch 4.02, with the UPSL but it no working.
the bar with percents jump from 0% to 100% in sec. and I still having the same rom.
I read the uspl guide.
can yo uhelp me ?
Hi all
My t-mobile MDA III has developed a problem in the last 2 weeks in that it keeps locking up. When you look at the phone its looks fine, the green light is flashing away but when you try and switch it on, nothing happens and I have to do reset before it comes back.
I've tried changing the rom, I was using Black & Blue v5 for a few months and it was fine but that hasn't helped.
One thing I have noticed is regardless of which ROM I use, when the phone starts up it always says "Black & Blue v5"
A hard reset hasn't helped either
Any ideas?
Similar problems in here, without the "Black and Blue V5" situation.
I've allready exchange the battery, but with no success...
I've given up to be honest, I was on a call the other day and it switched itself off! I'm back using my old Nokia :-(
I'm due an upgrade with T-mobile but they can't make up their minds about when they are going to release the Diamond2, I guess I just have to wait.
Hi,
I'm dealing with this bug since the beginning..how often does it happen to you?Does it happen with a clean ROM,what apps do you install? In my case it's not so frequent but very annoying because,as you said, from outside the device looks like perfectly working (green light blinking)..but you can't even receive a call! As a result you have a nice brick in your pocket or desk without knowing it. Anyway I still think this could be a sofware problem...I have apparently the same bug when i do a full backup with Spb Backup:when finished and restarts automatically after 15 sec it goes into this "black screen" deeeep sleeep. Eveything goes ok if I manually choose to restart my device.My ROM is equipped with S2U2 running just after you switch on the screen,maybe it could crash the whole phone occasionally, cannot prove it...going to disable it and see. These are only impressions (and no solutions) but I can say that this problem occurs to me more frequently when i play hard with my Artemis (I mean flashes..install-uninstall things..). When the pocketpc is in normal use i must admit it's quite stable. All this to tell that hopefully the device is not broken...I got one motherboard already replaced and I can tell you that the symptomes where different (fading screen...watch out folks).
Ah,by the way: That "Black&Blue v.5" screen you have is the splashscreen from an old rom you flashed that hasn't been replaced by anything because maybe new roms you put afterwards didn't include any..You can take a look here to change your splash screen:http://forum.xda-developers.com/showthread.php?t=317726
sualc said:
Hi,
I'm dealing with this bug since the beginning..how often does it happen to you?Does it happen with a clean ROM,what apps do you install? In my case it's not so frequent but very annoying because,as you said, from outside the device looks like perfectly working (green light blinking)..but you can't even receive a call! As a result you have a nice brick in your pocket or desk without knowing it. Anyway I still think this could be a sofware problem...I have apparently the same bug when i do a full backup with Spb Backup:when finished and restarts automatically after 15 sec it goes into this "black screen" deeeep sleeep. Eveything goes ok if I manually choose to restart my device.My ROM is equipped with S2U2 running just after you switch on the screen,maybe it could crash the whole phone occasionally, cannot prove it...going to disable it and see. These are only impressions (and no solutions) but I can say that this problem occurs to me more frequently when i play hard with my Artemis (I mean flashes..install-uninstall things..). When the pocketpc is in normal use i must admit it's quite stable. All this to tell that hopefully the device is not broken...I got one motherboard already replaced and I can tell you that the symptomes where different (fading screen...watch out folks).
Ah,by the way: That "Black&Blue v.5" screen you have is the splashscreen from an old rom you flashed that hasn't been replaced by anything because maybe new roms you put afterwards didn't include any..You can take a look here to change your splash screen:http://forum.xda-developers.com/showthread.php?t=317726
Click to expand...
Click to collapse
Hi...
I have a question:
How and where did you get new motherboard for artemis?
I'm from Malta and here is no htc repair service...
cheers...
zikizile said:
Hi...
I have a question:
How and where did you get new motherboard for artemis?
I'm from Malta and here is no htc repair service...
cheers...
Click to expand...
Click to collapse
replaced in Italy by HTC Italy service (Como), my phone was under warranty at that time.Phone was taken in charge by a local shop in my town that does htc service.
sualc said:
replaced in Italy by HTC Italy service (Como), my phone was under warranty at that time.Phone was taken in charge by a local shop in my town that does htc service.
Click to expand...
Click to collapse
Aha....
Well do you think they could send me mobo so I can change it myself?
Can you find me phone number or e mail so I can contact someone?pls...
Thanks!!
P.S. mine artemis had that fading screen issue..and now is dead as a brick.won't even go in boot loader...
zikizile said:
Aha....
Well do you think they could send me mobo so I can change it myself?
Can you find me phone number or e mail so I can contact someone?pls...
Thanks!!
P.S. mine artemis had that fading screen issue..and now is dead as a brick.won't even go in boot loader...
Click to expand...
Click to collapse
I'm afraid this is a hardware failure, unfortunately I don't have the repair papers with me at the moment (i'm abroad).Try to take a look in internet,I'll do the same and tell you if I find something,keep tracking this thread! Ciao
Edit: there is a Customer Care Area at htc.com where you can write an email or call them. Here's a list of phone numbers from all over Europe: http://www.htc.com/it/CA_Hotline.aspx found with Google.
Edit again:If you consider to replace it yourself,you should take a look in eBay..it may be cheaper.
Will do that.
Tried other options, but ebay is suspicious..you can find something cheap..but what if it is the same like mine??
btw..today I got reply from O2 uk...warranty is expired for 1 month!!!!
....
My XDA Orbit went crazy today, first I couldn't start him at all, he wasn't react on "power button". After few attemts he finally started. I connected him to PC but he turned off after couple minutes. From this moment I can't start windows, it stops at starting screen (with IPL, SPL, GSM, OS). After a while screen starting to quakes (like a low frequency on CRT). I tried hard reset, it won't help and run it in bootloader mode but Orbit just reset.
Additonal info:
IPL 3.04.0001
SPL 3.04.0000
GSM 02.67.90
OS 3.4.0.0
ROM: Original WM6 from O2
Can anyone help me?
Have you tried a different barttery?
No, I didn't. I don't know anybody with artemis to borow another battery.
EDIT: I checked battery voltage, it's about 3,85V and now i noticed something, on battery sticker is printed it is for ARTE160 3.7VDC-1200mAh but on the phone it's printed ARTE200 5VDV-1A. Is that can cause the problem?
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
flisak said:
Finally I forced it to run in bootloader mode and flashed with the same O2 WM6 ROM. He started and I was abble to flash USPL and other ROM. It's better but still sometimes phone just poweroff with no reason
Click to expand...
Click to collapse
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
I bought a new battery but phone still turning off and freezes. Now I can't even turn it on, sometimes it starts but screen slowly fades away and after few seconds its only black screen with black light. It's propably a hardware problem but what?
EDIT: I started it, working fine when it's connected with pc but when I disconnect it freezes after couple of minutes.
flisak
open the device and check the screen is connected propperly, piss easy, just be very carefull.
if this does not work buy a new LCD.
Hi, I have the same problem with my Artemis, did anyone find a solution? Can be a problem with the LCD?
And plus one here. The device always turn off, and is difficult to turn on again. Rplaced battery and is the same.....
I've got an XDA Orbit that periodically hangs (full black screen and occasionally this seems to drain the battery very quickly). I've taken it apart and reseated the connectors and these all look ok.
Seems to happen when you're taking it out of a pocket to answer a call etc. Sometime it just requires a soft-reset but occasionally it just doesn't respond. In these instances I have found that twisting it slightly across the diagonal (top left to bottom right bending back slightly) and then resetting the device seems to bring it back to life and it's ok for a few hour/days again. If I leave it alone, i.e. not in my jeans pocket - it's fine, so think it's hardware related but not sure which bit is faulty - screen, touch-screen, mainboard etc.
If I bend it the same as above when it's working the screen goes screwy and causes it to crash so think it's definitely this is what's causing the device to crash. However, the clock seems to keep going (I'm assuming so as in most incidents it doesn't seem to lose the correct time - although I might just be seeing the problem the instant after it has crashed) so don't know whether the mainboard is still ok.
Just thought it might help some if you try the slight twisting described above to see if that helps with these to get them working and if anyone has any ideas how I can work out which bit of mine is faulty I'd be grateful.
when I try to flash the ROM 6.5 for my HP3300 after 4% flashing it restrats again. Pls help me out. I think this problem might be with my Ext_ROM. How to unlok EXT_ ROM
what is the best touch rom to use for my xda orbit. and where can i get it
lohtse said:
Hi
Had a similar problem!!! Try reflashing the rom....It worked for me..I used the o2 stock rom found on the the artemis wiki in the ftp section.... Can also highly recommend the Touch rom found in the windows mobile 6 section of the artemis section here..
regards
Lohtse
Click to expand...
Click to collapse
what is the best touch rom to use for my xda orbit. and where can i get it
Well it seems that I'm having similar issues with my Orbit.
I've been having problems with it for a few weeks and they seem to be getting much worse now.
Occasionally it would just lock up and freeze, but after frantic tapping it will unfreeze itself and continue working fine. But over the past few days it's been locking up regulary. Removing the battery was the only way to get it going again.
But now it just won't do anytihing. As soon as I start it up I either get a white screen (it phases in during the splash screen), or it'll start up, freezes after a few seconds, then eventually switches itself off. Hard resetting it makes no difference at all. Changing the battery didn't work either. I always keep it on charge overnight, could that be the problem? Maybe I'm just overcharging the battery (if that's even possible).
Note: As I've typed this, I've switched it on again only to find the battery's flat, even though it's been off for most of the day (I gave up trying to start it up). The battery usually lasts for the whole day - maybe even 2 days if I don't use it much. I had it on charge overnight as I said.
I'll try another battery to see if that works. If not then what can I do?