Before I start getting flamed.....I have been researching the methods to solve this bricking for the last 3 days and NOTHING has worked.
I have tried HARD resetting (2 soft keys and reset) tried flashing with bootloader version 1.04....NOTHING.
I cannot understand what to do next. Nothing is working, the WMBLACK screen is coming up and then the white screen!!!!
I have followed several instructions and I must be doing something wrong!!!
Is there anything else I can try?
Thanks
NJV
Have you gone here
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
Yes....this is the first place I looked....I have followed everything....still nothing.
Hmmm... doesn't sound to me like a brick in the true sense. Do you have Hard-SPL installed? If so I'd check for bad blocks. If not, I'd flash Hard-SPL, then check.
See bootloader section of the Wiki and the Hard-SPL thread (mtty, 'info 8' and 'task 2a' in particular).
EDIT: Oh yeah, I think a bad battery can cause weird behavior like that, too. Gotta spare you can try?
I've tried loading hard SPL and it keeps telling me it can't communicate with the unit.
I will go back and try what you have mentioned again.
I unfortunately don't have another battery.
Thanks I will report back....your help is appreciated.
You have to 'force SSPL' on the Hard-SPL install...
Hey mate, remi from australia here. I have a Dopod 838 pro which is the same as your device and I had the same problem a couple of months ago when Black released version 3.5 of WM6. I searched long and hard on the internet for solutions to this problem, some ppl thought it was a heat related issue which I thought could be correct because when I had the problem, if I left the device off for a couple of hours then turned it on again and did a hard reset it would work for about 10 mins... however yea 10 mins and the same issue again, other people thought it was a short circuit in the device and others managed to get rid of the white screen by applying presure to the chassis above the right soft key, above the "ok" button..... but none of these worked for me, when I was getting the problem the keys would malfunction and stop worling then the screen would go white and it would be stuffed again. after a while it was permanent and no hard resets helped anymore. I went to my dealer and they organised a new handset to be sent out to me within a couple of days. when it arrived I compared mine to the new one and one thing I noticed was that the LCD on my bricked device was a very clear white constantly, when it was off, like it had burnt out completely and the new dopod had a dark black LCD with no visible boarders, clearly showing the lcd was stuffed. so if the bricked device has a screen which has a clear white boarder on the lcd like a white picture in a blck frame its really stuffed. but yea the only way u can fix it is by sending it off to your dealer for repair or try and get a replacement out of them!
regards
remi
I had the same issue. Turned out the video chip had come loose from the board and a couple of necessary connections weren't happening. I had to send mine in for repair.
I was out of warranty and sent mine to PPCtechs. They sent it back as good as new with a shiny screen protector.
Related
I just bought a blue angel (Mda iii) off ebay.
The unit seemed ok, but after an hour of setup the screen alignment was off. Re-aligned, an went on.
Now, the unit can't be aligned. Have hard reset and it just continues to run through the alignment pattern.
I've not dropped it, or any of that type of stuff. Any Ideas? Sounds like I got a bad deal from the seller.
Thanks,
Steven Foster
Hey Steve!!!
When u hard reset it, does it not get past the screen alignment, or does it??? Because once your device is on, you can try align it through the settings menu... start>setting>system>screen>align screen... But if it does not get past alignment at start, then i think you have a bit of a problem...
stevef5710649 said:
I just bought a blue angel (Mda iii) off ebay.
The unit seemed ok, but after an hour of setup the screen alignment was off. Re-aligned, an went on.
Now, the unit can't be aligned. Have hard reset and it just continues to run through the alignment pattern.
I've not dropped it, or any of that type of stuff. Any Ideas? Sounds like I got a bad deal from the seller.
Thanks,
Steven Foster
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Click to collapse
get a rom from the FTP and flash it with a new rom, maybe it is software related, if this does not work then it may be the sensors on the screen, that take part in the alignment of the screen.... maybe it was dropped previously and thats why it was sold on ebay, how much did you pay for it???
I had the same problem on my second MDA3. I changed the first, than I changed the second one to a third all with warranty. I think it is a hardware bug! no change of the firmware is solving the problem, I tested that so much.
Steve,
best bet is to bring your device to the nearest service point. I've had the same experience with my xdaIIs, and ended up returning 5 of them for the screen problem. The dealer explained it was faulty screen from manufacturers, and they found 1 batch of shipment (10 units) with the same problem.. Good luck :wink:
My and my other 2 mates bougt XdaIIs's. And my Xda and 1 of my friend's experience the problem. Well... that makes it 2 out of 3 XdaIIs's with screen alignment problem.
Fortunately when we brought our Xda's to the service centre down here, they said, this is a known problem with XdaIIs. They've been getting many complaints the same as ours.
But, no worries whatsoever. They quickly replace the whole screen. And it took only 3 working days.
Now that's what i call customer service!
Hi
I have the Official HTC WM6 ROM installed on my jasjam, been using it for over a month now but now suddenly the screen turns white and the buttons don't work too. it just turns white, only when i soft reset a few times does it come back on. Anybody having this issue??
HELP
Try a Hard Reset but you'll lose all your information.
Hope you backed up!!
You might want to read the following threads:
http://forum.xda-developers.com/showthread.php?t=331384 (in case it's a pretty bad issue)
http://forum.xda-developers.com/showthread.php?t=296722 (in case it's bad blocks, which is very fixable)
Thanks so much guys
but i didn't seem to find a solution here, i have the 2.10 - Hard-SPL-V7 flashed.
do you think if i revert to the Orignal Imate WM5 Rom would solve the problem??
Please help me here, i gather its a software issue not a hardware one.
Thanks
It's more likely to be a hardware issue. I had the same problems, some times the hardware buttons from the lower part of the Hermes doesn't work, some times I got a lot of white screens, regardless the WM version. Finally I send it to service and now everything works flawless.
It's a hard problem. I have seen this problem on a french forum.
I have found a link to correct this : http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
And the topic in french : http://www.forummobiles.com/index.php?s=&showtopic=102083&view=findpost&p=1415329
No more link to this piece on cnn.cn
Thanks a lot guys, luckily mines under warranty so will take it to the guys.
thanks again
cleaned my connectors with alcohol and now everything works
hi,
how did you do that??? can you please guide me please?
Thanks
open your device
disconnect the connectors
and clean both sides with alcohol
Thanks but a little apprehensive to do that, do i have to disconnect every connector there? i mean that could mean disassembling the whole unit, was the white screen for you reoccurring constantly?
white screen
even I am facing the sam issue... screen goes white and lower button wont work... this is mostly becoz of over heated or expossed in sun ... Do any one having actual solution for this??
whit screen
even I am facing the sam issue... screen goes white and lower button wont work... this is mostly becoz of over heated or expossed in sun ... Do any one having actual solution for this??
Suddenly, some horizontal lines appeard on my Hermes screen, and the colors are not like before, screen becomes faded and dull and when you look at it you feel it as shaking??!!
Although my Hermes didn't fall down and it doesn't have any problem.
I've upgraded it to the AT&T latest official ROM, done the Hardreset many times, removing battery for more than 2 Hours, replacing battery with a new one, but nothing was changed??!!
Anyone faced same problem, or somebody can advise regarding this issue?
There is no dealer in my area or anyone who can fix it, so if it needs any check from inside I will do it by my self, but in this case I need details and pictures on how to open it, because I want to keep it in its excellent cosmetic condition.
Thank you.
Anybody who can help??
You can find a guide on dismantling the hermes here and another one directed a screen alignment problems here but im not sure if that is your problem. Sounds like the connector is coming loose and needs to be adjusted.
Why dont you try re flashing. An error might have occured when you flashed it.
I had a similar problem...on my screen some dots appeared to be dead. I flashed another rom and it appears to have fixed it for now...who knows.
Did you dropped it onto the floor ?
EDIT: Ups, you said you didn't dropped it. Well...something definitively changed...Do you have HardSPL ? I also upgraded the HardSPL to the last one.
hey all i am currently having a problem with me htc s621.
when my phone is on it randomly turns to a white screen after a 2 day period or so. and after a while of turning off phone/taking out battery/taking out sim card and doing this a lot it goes back to normal. im getting pretty mad and was wondering if i need to get my phone replaced or what.
any advice is helpfull. and the phone is not updated to 6.1 or anything like that. btw it all started to happen after i dropped my phone one time. i am not sure if that helps or not.
thanks in advance
laserjetx
The phone may be damaged. Is it a stock phone or has it be flashed with a rom?
it is purely stock no upgrades at all. today it did something new, it was white then 20 min later wen back to normal without me turning it off or anything. should i bring it in into warintee or anything i can do to help it?
I have seen simular situations before. It is possible that when you dropped it, the ribbon cable connecting the LCD to the board became dislodged and is only making a partial connection. Or the LCD is just plain broken and needs to be replaced. You can get a new LCD on ebay for around $30 USD and do it yourself or take it to a repair shop and have then look at it for you.
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
White Screen, A Backlight Problem
laserjetx said:
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
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Click to collapse
I recall reading some time back concering the cause of the white screen had something to do with the backlight time, try making some adjustments with the backlight. Also do a serious search for that old thread dealing with this problem..............!
You would probably need a new screen and the best option would be to replace it yourself because you could find a cheap one off ebay and then just youtube and you could find on how to install the new screen.
hi all gurus,
my artemis recently got a white screen of death..
symptom
- the whole screen slowly becomes white
- will happens especially in hot (outdoor, noon time, or when loading big programs)
- the phone itself is noticeable hotter than normal when white screen happens...
- need to unplug the battery in order to restart.. soft-reset wont work when screen goes white..
- at early stage, still can connect to pc and flash new ROM, but now, cannot connect to pc already (pc just wont recognize it)
- the screen is seems to be shaking left to right all the time (a noticeable extra 5 pixels appears on the left most border of the screen, and the goes disappear, repeatingly)
- have already replaced a stable and clean ROM at the stage were the ppc still can connect to pc (i use the ROM before for few months, no problem)
- have try to switch on with a new battery, problem remains..
- battery drains quickly...
does anyone face this kind of problem before? it is hardware problem right? i search on the time, some says is the CPU need resoldering, some says need to replace the LCD ribbons... but the unfortunately things is, no pda repair expert near by area...
any feedback is apperciated. Sorry if my english grammer is not so good.
thanks.
i have the same problem...
i have bought a new battery and it still happens.
I now only get the following on boot:
IPL: 3.04.0001
SPL:1.11.0000
GSM: 03.08.90
I don't get the fourth one and it no longer loads - does this mean that the os is fluffed..?
Had the same problem, hard reset solved it
I have like this proble in my p3300
anyone can help us ??
oman_jeep said:
I have like this proble in my p3300
anyone can help us ??
Click to expand...
Click to collapse
Hi...
I had the same prob. as in first post here...with my aretemis.Tried to fix it (after i ve read sh... load of threads) by heating up board and CPU (I was pissed so I just wanted to destroy it) and I managed to do so.
Now I get only red led when it is con.to PC.
After that I found post of some guy from ROMANIA who claims that he managed to fix it by one of these:
1. reheating CPU
2. changing CPY clock crystal
3.(I can't recall third thing, but it was hardware too)
After that I went on eBay, got a better one and now I'm happy with my new artemis,plus I have spare screen battery etc..in case I damage it somehow...
Ah yes...before I tried to f...(fix) it, I found that my warranty is expired for 1 month....so you can imagine why i lost my patience.
i know this will bring you down,sorry,but I had the same symptoms...
now I'm changing custom roms to see which one fits me, and still i get amazed with this beautiful phone....
cheers,
Z
Looks like a general problem with no fixes/solutions to be found anywhere.
My solution:
Get rid of this HTC sh!t and roll back to Motorola...
Found a solution!
Still being under manufacturers warranty, I took it to the repairs agents, they replaced the motherboard and voila!
Never blame a WSOD on software...