Hi
I have the Official HTC WM6 ROM installed on my jasjam, been using it for over a month now but now suddenly the screen turns white and the buttons don't work too. it just turns white, only when i soft reset a few times does it come back on. Anybody having this issue??
HELP
Try a Hard Reset but you'll lose all your information.
Hope you backed up!!
You might want to read the following threads:
http://forum.xda-developers.com/showthread.php?t=331384 (in case it's a pretty bad issue)
http://forum.xda-developers.com/showthread.php?t=296722 (in case it's bad blocks, which is very fixable)
Thanks so much guys
but i didn't seem to find a solution here, i have the 2.10 - Hard-SPL-V7 flashed.
do you think if i revert to the Orignal Imate WM5 Rom would solve the problem??
Please help me here, i gather its a software issue not a hardware one.
Thanks
It's more likely to be a hardware issue. I had the same problems, some times the hardware buttons from the lower part of the Hermes doesn't work, some times I got a lot of white screens, regardless the WM version. Finally I send it to service and now everything works flawless.
It's a hard problem. I have seen this problem on a french forum.
I have found a link to correct this : http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
And the topic in french : http://www.forummobiles.com/index.php?s=&showtopic=102083&view=findpost&p=1415329
No more link to this piece on cnn.cn
Thanks a lot guys, luckily mines under warranty so will take it to the guys.
thanks again
cleaned my connectors with alcohol and now everything works
hi,
how did you do that??? can you please guide me please?
Thanks
open your device
disconnect the connectors
and clean both sides with alcohol
Thanks but a little apprehensive to do that, do i have to disconnect every connector there? i mean that could mean disassembling the whole unit, was the white screen for you reoccurring constantly?
white screen
even I am facing the sam issue... screen goes white and lower button wont work... this is mostly becoz of over heated or expossed in sun ... Do any one having actual solution for this??
whit screen
even I am facing the sam issue... screen goes white and lower button wont work... this is mostly becoz of over heated or expossed in sun ... Do any one having actual solution for this??
Related
Hi all
Now it takes me more than a month to upgrade my JASJAR due to a lot of problems I faced during this upgrading adventure… anyway, the last problem I still have is that after upgrading the screen goes crazy, I mean if you press on the screen the colours are mixed for few seconds and then its ok but at any time I touch the screen again the same happened so you can imagine what if I am going to dial a number or write a message …. So can anyone advice me what to do? …
The rom version is 1.13.82
Radio 1.04.02
Extrom 1.13.188
And I think the bootloader 1.00 and I don’t know why I feel that the bootloader is the reason ... I made a deep search but I couldn’t find problem like mine
I assume you hard reset at least 1 time right?
and tried in setting --- screen?
try to flash again..
uuummm Sorry i dont know what more...
Sounds like a hardware problem with your screen.
I had the problem with the white screen and sometimes striped blue white screen. I noticed it happening when putting pressure behind the battery on the side.
I opened it up to check if the connection was loose on the coaxial cable to the mainboard but it was OK so I put it back and tightened the four screws on the case really well. Then the white screens had disappeared so far. It's been 20 hours and no white screen yet. Hopefully that fixed it.
It seems your problem is when you use your touchscreen so it might be a loose connection coaxial cable on the LCD part or mainboard or maybe your coaxial cable might be broken inside. Goodluck!
to clemsyn
I think it may be lose in the cable connection even it happen after the upgrade and I tried to check the cable and I removed the screws but it is not enough for check so if you can tell me how to open the cover after removing the screws
thanks all for help
Before I start getting flamed.....I have been researching the methods to solve this bricking for the last 3 days and NOTHING has worked.
I have tried HARD resetting (2 soft keys and reset) tried flashing with bootloader version 1.04....NOTHING.
I cannot understand what to do next. Nothing is working, the WMBLACK screen is coming up and then the white screen!!!!
I have followed several instructions and I must be doing something wrong!!!
Is there anything else I can try?
Thanks
NJV
Have you gone here
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
Yes....this is the first place I looked....I have followed everything....still nothing.
Hmmm... doesn't sound to me like a brick in the true sense. Do you have Hard-SPL installed? If so I'd check for bad blocks. If not, I'd flash Hard-SPL, then check.
See bootloader section of the Wiki and the Hard-SPL thread (mtty, 'info 8' and 'task 2a' in particular).
EDIT: Oh yeah, I think a bad battery can cause weird behavior like that, too. Gotta spare you can try?
I've tried loading hard SPL and it keeps telling me it can't communicate with the unit.
I will go back and try what you have mentioned again.
I unfortunately don't have another battery.
Thanks I will report back....your help is appreciated.
You have to 'force SSPL' on the Hard-SPL install...
Hey mate, remi from australia here. I have a Dopod 838 pro which is the same as your device and I had the same problem a couple of months ago when Black released version 3.5 of WM6. I searched long and hard on the internet for solutions to this problem, some ppl thought it was a heat related issue which I thought could be correct because when I had the problem, if I left the device off for a couple of hours then turned it on again and did a hard reset it would work for about 10 mins... however yea 10 mins and the same issue again, other people thought it was a short circuit in the device and others managed to get rid of the white screen by applying presure to the chassis above the right soft key, above the "ok" button..... but none of these worked for me, when I was getting the problem the keys would malfunction and stop worling then the screen would go white and it would be stuffed again. after a while it was permanent and no hard resets helped anymore. I went to my dealer and they organised a new handset to be sent out to me within a couple of days. when it arrived I compared mine to the new one and one thing I noticed was that the LCD on my bricked device was a very clear white constantly, when it was off, like it had burnt out completely and the new dopod had a dark black LCD with no visible boarders, clearly showing the lcd was stuffed. so if the bricked device has a screen which has a clear white boarder on the lcd like a white picture in a blck frame its really stuffed. but yea the only way u can fix it is by sending it off to your dealer for repair or try and get a replacement out of them!
regards
remi
I had the same issue. Turned out the video chip had come loose from the board and a couple of necessary connections weren't happening. I had to send mine in for repair.
I was out of warranty and sent mine to PPCtechs. They sent it back as good as new with a shiny screen protector.
.:: HELP Appreciated ::.
Hello Tech GURUS,
I returned from a long tour (I kept my XDA EXEC at home) & found that my XDA EXEC has got a problem of WHITE SCREEN!! Nothing is Displayed!!
May be brother's childrens or anyone of my friend accidentally did it in my absence(Sorry I'm NOT Sure). May be they pivoted (Turned) the screen in a WRONG DIRECTION!
That doesn't matter WHO DID IT, But the problem screwed my head & I started to trace the problem.
Symptoms:
1) Only WHITE SCREEN(with LCD Backlight), Nothing Else.
2) Charges perfectly through USB & also from Charger.
3) When I connects it to ACTIVE SYNC, it Syncs fine & I can able to explore the files/folders. Copy from & to the handset memory is also works fine.
4) Tried to enter into BOOTLOADER Mode(by pressing Light+Power+Reset), there also got a BLANK SCREEN (NO LCD Backlight).
5) TOUCH SCREEN detects TAPs & make sounds (Tick Tick), That indicates Touch Screen Working fine.
6) Qwerty KeyBoard Works fine. I don't know at what extent, since I can't see nothing on screen. But when I press a key on QWERTY Kbrd, it sounds Tick.
7) Transfered(Beamed) a CONTACT from my another XDA IIi & found Its accepted the beamed data.
8) Volume Up/Down make sounds (Tick, Tick...).
What I Did:
1) Removed the Battery & re-inserted & tried to BOOT it. NO result, just a WHITE SCREEN.
2) Purposely Tried to Rotate the Screen in Wrong Direction to test the loose contacts of co-axial cable.
3) Lastly Dis-Assembled the whole handset (Removed all parts 100%) & Re-Assembled it. But the Problem remains SAME.
4) Dis-Assembled again & this time I tested the LCD Co-Axial Cable's connectivity from MainBoard side connector to LCD Side Connector. There are 2 Cables which connects to LCD. One is 30 Cores Cable & Second one is 40 Cores Cable.
I Successfully tested 30 Cores Cable(Actually it used only 28cores cable, remaining 2 points at connector are DUMMY) & Second 40 Cores Cable I'm UNABLE to Test Since I lost my patience while connecting my Testing Meter to Hair Line sized cores & in just an 10mm connector got 40 cores!!!
5) Observed all cores which passes through SCREEN ROTATOR BASE Hinges & found there is NO physical Damage or CORE CUT.
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
JUST CONFUSED & SEEKING HELP FROM TECH GURUS.
THANKS IN ADVANCE.
HellCrusher.
Hi hellcrusher,
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
Click to expand...
Click to collapse
This seems to be a hardware problem. Check connectors in the display housing first. This unit is quite easy to disassemble.
Before you start, you should have a look in the universal SERVICE MANUAL to check out how it gets torn apart .
If all connectors to the display are right in place, but your display still shows nothing ...open the universal body too.
Folow the steps in the manual
Regards,
scholbert
White Screen
Hello, this is my first post. May I first just say how great I think this site is, the guides on here really are useful to beginners.
With regard to the white screen, not sure if this helps, but during dismantling of my various PDAs, I managed to connect an LCD ribbon incorrectly, I kind of forced it in & folded one contact over, resulting in white screen. Disconnected, straightened & refit. Hey presto, works like a charm. Hope this helps.
I had the issue, had to buy a new flat cable
It is rare to actually see the damage to the cable, because the damage is inside the insulation....
Best regards!
On the topic...
Hello!
I have a similar issue with my Orange SPVm5000, except that mine will work for up to a minute after a hard reset before going to a white screen.
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Thanks!
Greg.
I have a similar problem. The story;
I purchased an orange branded M5000 on flebay described as second hand in fantastic condition blaa blaa.
When the phone eventualy turned up it had no manual, the outer sleeve of the box was missing and the wrong usb cable was supplyed (one of those larger usb plugs you usualy get for printers.
I have shedlooads of cables and rely wasn't bothered about any of these problems at the time and went about charging the phone (it was totaly flat)
When fully charged I stuck my sim in and poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
I contacted the seller who basicly told me the phone is second hand so sold as seen!?!?!?
I have flashed various roms on it to see if it was a software fault but nothing.
I think this phone had been in storage as its battery was totaly flat and incorrect accessories suggest the seller didn't check it before shipping. So I believe there is a problem with this phone that occurs when stored.
Sorry for the long post
Have you flashed any rom or just had this problem ...
my conclusions:
1. If you have flashed a new rom to your universal, try to reflash the original rom, it works for many users.
2. If you havent flashed any rom, maybe its a hardware problem.
2.1 If you just used it in a bad way, (ie: rotate screen in wrong way), dissamble it..
2.2 If you have let it on a heat, weat, etc.. place.. maybe the mainboard got a cut-circuit.
Saludos
I tryed a couple of popular WM6 roms (I forget whitch ones) and returned to the genuine Orange WM5 rom. So I doubt its a software fault.
As far was extreme conditions go the phone was well packaged when posted I will gove that to the seller SO unless the eposure happened before shipping I don't think thats to blame ether.
I think the wire in the swivle joint is failing and will continue to get worse as the joint is exercised.
Try to clear it up..
Hi there,
i made a lot experiments with the uni, so let me try to focus what's wrong:
First LVTato's Orange SPVm5000
...
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Click to expand...
Click to collapse
Sounds like the image could not be loaded completely.
The framebuffer is initialized correctly after cold boot, but afterwords booting into wince fails.
So maybe it's pure software issue (flash content is corupt -> image is broken).
Other possibility: Some region of your flash is damaged (more hardware related).
jahshappybus' Orange SPVm5000:
...
poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
Click to expand...
Click to collapse
Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!
So this is what i guess at least.
Regards,
scholbert
White screen
99 % of these white screen faults is a typical cable issue. And you don't have to twist your screen wrong way to have this problem, also.... just twist it too often First you have to see if the device is working, apart the screen.... call the number of your phone see if it is just screen related problem. Broken display cable will leave your device oprational, you just don't see the image.
I know it is "less painfull" for people to think it is a software problem.... (The "it would not happen to me" syndrome ) but sometimes things just brake, and moving parts are most risky...
The fact you don't see the damage is of no importance due to the size and nature of the damage. Don't expect to see broken wires in the cable. And even if you check the cable by you instrument, somethimes it will show you it's ok, but in some positions it will loose contact.
Try a different cable... that way you'll be sure.
Best regards, and all the luck!
"Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!"
I agree and luckily, finally paypal do as well.
It is being boxed up to a red faced seller as we speak.
A happy ending for me (speaking to soon?)
i hav the same problem as u "HELLCRUSHER" and i flashed also but was not able to cure
still hav this white screen ..
Found this link for some where selling the screen cable assmebly.
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300254338133
Hope this is of use.
Suddenly, some horizontal lines appeard on my Hermes screen, and the colors are not like before, screen becomes faded and dull and when you look at it you feel it as shaking??!!
Although my Hermes didn't fall down and it doesn't have any problem.
I've upgraded it to the AT&T latest official ROM, done the Hardreset many times, removing battery for more than 2 Hours, replacing battery with a new one, but nothing was changed??!!
Anyone faced same problem, or somebody can advise regarding this issue?
There is no dealer in my area or anyone who can fix it, so if it needs any check from inside I will do it by my self, but in this case I need details and pictures on how to open it, because I want to keep it in its excellent cosmetic condition.
Thank you.
Anybody who can help??
You can find a guide on dismantling the hermes here and another one directed a screen alignment problems here but im not sure if that is your problem. Sounds like the connector is coming loose and needs to be adjusted.
Why dont you try re flashing. An error might have occured when you flashed it.
I had a similar problem...on my screen some dots appeared to be dead. I flashed another rom and it appears to have fixed it for now...who knows.
Did you dropped it onto the floor ?
EDIT: Ups, you said you didn't dropped it. Well...something definitively changed...Do you have HardSPL ? I also upgraded the HardSPL to the last one.
hi all gurus,
my artemis recently got a white screen of death..
symptom
- the whole screen slowly becomes white
- will happens especially in hot (outdoor, noon time, or when loading big programs)
- the phone itself is noticeable hotter than normal when white screen happens...
- need to unplug the battery in order to restart.. soft-reset wont work when screen goes white..
- at early stage, still can connect to pc and flash new ROM, but now, cannot connect to pc already (pc just wont recognize it)
- the screen is seems to be shaking left to right all the time (a noticeable extra 5 pixels appears on the left most border of the screen, and the goes disappear, repeatingly)
- have already replaced a stable and clean ROM at the stage were the ppc still can connect to pc (i use the ROM before for few months, no problem)
- have try to switch on with a new battery, problem remains..
- battery drains quickly...
does anyone face this kind of problem before? it is hardware problem right? i search on the time, some says is the CPU need resoldering, some says need to replace the LCD ribbons... but the unfortunately things is, no pda repair expert near by area...
any feedback is apperciated. Sorry if my english grammer is not so good.
thanks.
i have the same problem...
i have bought a new battery and it still happens.
I now only get the following on boot:
IPL: 3.04.0001
SPL:1.11.0000
GSM: 03.08.90
I don't get the fourth one and it no longer loads - does this mean that the os is fluffed..?
Had the same problem, hard reset solved it
I have like this proble in my p3300
anyone can help us ??
oman_jeep said:
I have like this proble in my p3300
anyone can help us ??
Click to expand...
Click to collapse
Hi...
I had the same prob. as in first post here...with my aretemis.Tried to fix it (after i ve read sh... load of threads) by heating up board and CPU (I was pissed so I just wanted to destroy it) and I managed to do so.
Now I get only red led when it is con.to PC.
After that I found post of some guy from ROMANIA who claims that he managed to fix it by one of these:
1. reheating CPU
2. changing CPY clock crystal
3.(I can't recall third thing, but it was hardware too)
After that I went on eBay, got a better one and now I'm happy with my new artemis,plus I have spare screen battery etc..in case I damage it somehow...
Ah yes...before I tried to f...(fix) it, I found that my warranty is expired for 1 month....so you can imagine why i lost my patience.
i know this will bring you down,sorry,but I had the same symptoms...
now I'm changing custom roms to see which one fits me, and still i get amazed with this beautiful phone....
cheers,
Z
Looks like a general problem with no fixes/solutions to be found anywhere.
My solution:
Get rid of this HTC sh!t and roll back to Motorola...
Found a solution!
Still being under manufacturers warranty, I took it to the repairs agents, they replaced the motherboard and voila!
Never blame a WSOD on software...