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Hi all, I'm looking to buy either the XDA IIs or the PDA2K. Firstly, which one would you all recommend?
Secondly, my main reason for wanting this is that I have a phone and a Blackberry today (connecting to my companies Blackberry email server). If I go with one of these, will I still be able to collect my company email or do I have to use O2's email service and forward my work mails to it?
For those of you who have used a Blackberry before, how does the BB features on these devices compare? Is it easy to use etc..
Thanks in advance.
Re: Looking to buy, need advice on Blackberry features pleas
saldous said:
Hi all, I'm looking to buy either the XDA IIs or the PDA2K. Firstly, which one would you all recommend?
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Click to collapse
There is no difference in the hardware between the XDAIIs and PDA2k except cosmetic differences. the PDA2K is silver and the XDAIIs is black
The differences are in the ROMs which are shipped with each unit, however if you read this site you can find ways of installing different ROMs onto different suppliers machines
saldous said:
Secondly, my main reason for wanting this is that I have a phone and a Blackberry today (connecting to my companies Blackberry email server). If I go with one of these, will I still be able to collect my company email or do I have to use O2's email service and forward my work mails to it?
For those of you who have used a Blackberry before, how does the BB features on these devices compare? Is it easy to use etc..
Thanks in advance.
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Click to collapse
There are mixed reports regarding blackberry support. Some people report it as working fine with Blackberry Connect for Internet mail, whilst others report its not working. As long as your BES server supports the client, and your price plan will allow you to connect to a corporate BES server, then there should be no problem.
Personally, I've not been able to get it going, mainly due to having to convince the company to add me to the BES server and also with getting the software talking to the desktop manager.
Thanks for your reply. Yes my first question was mainly around the software but if you can install from one to another etc. then great as from what I have read the PDA2K has newer drivers etc.. for the radio.
The Blackberry piece is what concerns me the most as this is the main reason for getting it.
One final point, I urrently have an iPaq in the car with TOMTOM3 on. Can I put TOMTOM3 on the XDA ok as well?
From your experience, should I buy one of these devices or wait for something better to come out? I head there may be a smaller version of the PDA2K down the line?
Blackberry Attachment Limits (Caveat Emptor)
Just to add to the debate I am on the T-Mobile BB Instant Email flavour service not BES.
It has now become apparent that attachments received or sent using the BB Instant service on my MDA III (i.e. XDA 2s/PDA 2K etc) cannot be above 36kb or something like that. Also it cannot handle scanned documents etc. In my job I deal with 50 page plus word documents so this is a killer.
T-Mobile informed me that they weren't aware of this limitation when selling me my price plan. To be fair they are being very helpful and their customer service is excellent.
We have discussed putting me onto my corporate server (Vodafone BES) which can apparently easily be done (provided we have a licence at the Server level). I will have to see what our IT guy says about that ! :wink: There is also a charge though on the device side of £35 per month (the instant email is £10).
T-Mobile are also checking whether there are any inherent device/software restrctions on attachments on either the Instant Email or Enterprise service. I cannot believe this is an inherent device issue, as Rim hardware is much less sophisticated than the Pocket PC version.
The moral of the story is check the small print and the service very carefully.
Anyone's help and advice would be appreciated.
J
Can I put TOMTOM3 on the XDA ok as well?
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TOMTOM3 work fine on my XDA2s - that's why I bought one rtathaer than any other phone; I wanted a PDA & phone all-in-one that could support a SatNav system
Posted: Thu May 19, 2005 08:41 Post subject: Looking to buy, need advice on Blackberry features please
--------------------------------------------------------------------------------
Hi all, I'm looking to buy either the XDA IIs or the PDA2K. Firstly, which one would you all recommend?
Secondly, my main reason for wanting this is that I have a phone and a Blackberry today (connecting to my companies Blackberry email server). If I go with one of these, will I still be able to collect my company email or do I have to use O2's email service and forward my work mails to it?
For those of you who have used a Blackberry before, how does the BB features on these devices compare? Is it easy to use etc..
Thanks in advance.
/
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Click to collapse
I currently have an xdaIIs, which I got a great deal on with O2, but in hindsight and if you can afford it, I would probably go with the PDA2K. Reasons? Well it appears that iMate are quicker to come out with ROM updates and fixes and it seems as a result these device are a bit more stable out of the box. The xda IIs with O2 Active interface on is particularly unstable and O2 (and most everyone on this forum) recommends using this device in 'corporate mode" This is simply done by selecting the corporate mode option when prompted toward the end of the set up process. This deactivates the O2 Active interface and makes the device more stable (i.e. less soft resets needed)
On Blackberry service, I had used it exyensively on my old xda II with T-Mobile USA. I was using the BWC rather than BES version and found it to be very fast and reliable. A couple of problems with it that I found:
1. Could not get any attachemnets to download form the T-Mobile Server
2. The "Sounds and Notifications" function was very poor. You could not set an audible, repeating alert on the device, as the blackberry client did not show up as an option in the sounds and notifications settings dialogue box..
There have been a lot of fos try to install the Blackberry CAB files on the XDA IIs, without much success of making them work. There are certainly some integration issues to ovbercome here with the device and the Blackberry client. Some sevice providers are including it in there ROM and supporting it now, but many are still not. O2 have been working for some time on a new ROM for the XDA IIs, but its release has been delayed again as there are still issues with the Blackberry client integration. Latest I heard is that it will not be out before July at this point... In the meantime, I use Smartners "Always on Mail" web client (www.alwaysonmail.com) as an alternative. You can try it free for 2 months and its $49 per year thereafter. It supports attachments and is almost as fast as Blackberry (18 seconds slower per message on random tests I have done). Also gives you the ability to set a repeating audible alert. I would say the service if pretty reliable overall, although some users have noted that it occasionally does not forward a message. I have had a couple like that and it appears that some spam filtering is going on somewhere. Altogether though a pretty good altrenative and a fair beit cheaper.
Hope this helps
Regards
Chris
T-Mobile BB Instant Email Attachments
See my mail above. Although I am speaking about the UK the same will no doubt apply to T-Mobile US.
What it comes down to is this - support for attachments is very limited on the BB Instant Email Connect Service. You need to do your homework very thoroughly before signing up.
In its favour - if you are just receiving emails without attachments or simple rtf attachments you will be fine.
As I keep saying learn from my mistakes and check out the usage restrictions on the service very carefully.
:wink:
J
My company has a BES server so I just need to connect it to that. Does that work?
I keep hearing people say that they have the Blackberry Connect for Pocket PC on these devices. Are any of them the English version and could you please post a link here?
Thanks a Bunch!
Raptor
For the xda II or xda IIs..??
XDA III iMate PDA 2K aka Siemens Sx66
No, sorry :-[ Latest I heard from O2 is that itwould be July, as they were still experiencing some issues with the integration of the Blackberry software with the xda IIs ROM...
It seems the T-Mobile MDA III in germany may have it now, so hopefully we won't be far away.
In the meantime try Smartners push mail (www.alwaysonmail.com) for siimilar functionality (free 2 month trial) Use this in conjunction with pocketmax AlarmToday, which has a WM 2003 wake up fix so the mail gets through even when the device is off.
Hope that helps
Regards
Chris
Thanks, but I need Blackberry, trying to turn my all in one device (iMate PDA 2K into an all in one device and quit carrying multiple devices on my belt...
Yes, thats what I do. All my group use Blackberry's. I keep that address and just have the e-mails forwarded to the account smartner uses and then respond from the PPC..
T-Mobile UK Released Blackberry months ago/News Rom Update
Just to clear up the confusion T-Mobile UK launched Blackberry Connect (called Instant Email in T-Mobile speak) on the MDA III months ago.
They have stolen a march on all the UK Operators on the MDAIII. The update is unofficial (in that they have been posting it out on request).
The Rom was uploaded to Wiki. As yet I don't believe anyone has it working with a non T-Mobile device.
I only wish they would be as frequent with the ROM updates. However I am told a new ROM update is imminent (my contact says end June).
Here's hoping as it is my birthday soon.... :wink:
We have a mix of Blackberry users and Good Technology users. Good Technology has a product that IMHO run circles around RIM. The server software works almost exactly the same as the BES (encrypted push technology), but the cost for the server is $0.00 (unlike the BES which can range from $1,500 to over $3,000) and it is specifically designed for PocketPCs with Wifi, PocketPC Phones and the Palm Treo. The client is a 1 or 2 year subscription which comes out to about $28.00 a month for 12 months. With my t-mobile umlimited data plan @$29.00 a month, it roughly comes out to around the same as the monthly blackberry service.
The Good client has it's own email, calendar, notes and tasks applications that is a wireless direct sync to your exchange server mailbox (no active sync required). You can tell it to add additional email folders to sync, not just the inbox, outbox and send items. It shows you every email folder in your mailbox, but will only show the emails if you either move the mail from the good client, or you have setup the folder for sync. My PDA2K phone app goes right into the good contacts or I can click on a phone number in an email or in my contacts and directly call the number. If you have any contact public folders, it will allow you to add them to your contacts application. It also lets you backup the client on to PDA storage or a card. If you do a hard reset, it takes minutes to reinstall using the recovery backup.
If your interested in this, you can go to www.good.com to get more information.
If your IT department has any reservations about this, let me know. I am the Director of IT for my company and swear by this. Their Customer Service and support are fantasic, the units are easy to setup and I have literally gone on to my Good Server twice in the last twelve months (the two times was to do the server upgrades which are also free AND easy)
Sorry if I sound like a sales rep, but this is a great piece of software.
Thanks for the info Tekhound. But my company has already invested in a BES server that has been running for some time and they won't change it.
tekhound said:
We have a mix of Blackberry users and Good Technology users. Good Technology has a product that IMHO run circles around RIM. The server software works almost exactly the same as the BES (encrypted push technology), but the cost for the server is $0.00 (unlike the BES which can range from $1,500 to over $3,000) and it is specifically designed for PocketPCs with Wifi, PocketPC Phones and the Palm Treo. The client is a 1 or 2 year subscription which comes out to about $28.00 a month for 12 months. With my t-mobile umlimited data plan @$29.00 a month, it roughly comes out to around the same as the monthly blackberry service.
The Good client has it's own email, calendar, notes and tasks applications that is a wireless direct sync to your exchange server mailbox (no active sync required). You can tell it to add additional email folders to sync, not just the inbox, outbox and send items. It shows you every email folder in your mailbox, but will only show the emails if you either move the mail from the good client, or you have setup the folder for sync. My PDA2K phone app goes right into the good contacts or I can click on a phone number in an email or in my contacts and directly call the number. If you have any contact public folders, it will allow you to add them to your contacts application. It also lets you backup the client on to PDA storage or a card. If you do a hard reset, it takes minutes to reinstall using the recovery backup.
If your interested in this, you can go to www.good.com to get more information.
If your IT department has any reservations about this, let me know. I am the Director of IT for my company and swear by this. Their Customer Service and support are fantasic, the units are easy to setup and I have literally gone on to my Good Server twice in the last twelve months (the two times was to do the server upgrades which are also free AND easy)
Sorry if I sound like a sales rep, but this is a great piece of software.
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Hi Tekhound
Sounds interesting... Does Good Server support showing messages as D delivered and R read, in the same way as the RIM pagers do?
Regards
Chris
Thanks Tekhound, I agree, GoddLink service is fantastic. I was using Good on my xda III when I worked @ Cingular and had only high remarks for it. Unfortunately when leaving for one of the parent companies they only use BES so GoodLink service is not an option.
And BTW, no no delivered, read, delete receipts as RIM devices.
Raptor
Chris...
I'm not sure exactly how the rim pager does it, but I will tell you how the goodlink works:
Since the client by default syncs the Inbox, Outbox, Deleted Items and Sent Items from the Exchange mailbox, it works EXACTLY like Outlook. Once you compose a message and hit send, it goes to the outbox and the client checks to see if it has a connection to the net (keeping in mind that the current version supports regular PocketPCs with WiFi as well as PocketPC Phones). When the message is successfully sent, it puts a copy of the message into the sent items folder of the PDA. While all of this is going on with the PDA, the good server is updating the mailbox itself. I tested one day and it normally updated the mailbox within 2 minutes of makes changes on the PDA, with as little as one signal bar.
If you read a message in the PDA, it marks it as read in Outlook and vice versa. Same goes for deleting messages, but unlike outlook, it does not have a permenant delete. It will go into the deleted items folder in both the PDA and outlook when you delete it from goodlink. The good thing though is that unlike the RIM, the goodlink server understands permenant deleted items and will not orphan messages like the RIM. My policy is that all of my staff have the checkbox for "empty deleted items folder" upon exiting outlook EXCEPT for my RIM users because the way the BES operates.
Options in a new goodlink email message includes the options for Delvery Receipt, Read Receipt, High, Normal and Low importance on version 3.7 up to the current version 4.0. Accept, Tentative and Deny options are available on goodlink for things like meeting requests. I have not checked whether a task request works the same way.
You have your Outlook contacts sync wirelessly as well as the ability to do a LDAP lookup in your exchange global address list. A nice feature is that it not only remembers those you lookup like the RIM, but it also remembers everyone you receive a message from kinda like the autocomplete feature in outlook, but it's also available in the contacts list and not just in the new message.
I will stop this book now in the hopes I have answered your questions. Please let me know if you want any further information. As I mentioned in the earlier post, the server is free, so your only investment is a machine that will run Windows NT, 2000 or 2003 and the OS license. It doesn't have to be this powerful machine. You could use a PIII with 512 of RAM if you wanted. I actually have both my BES and my Good Server on two VMs (Virtual Machines) running on a PIII single processor Dell Blade Server with 1GB of RAM. They run smooth as silk with no problems.
First of all, a disclaimer I am in no way affiliated with this company.
I just thought to let you know about the fact that I found a company who offers FREE MS Exchange hosting, with 1GB (!) mail storage, with push email for WM5.
After I flashed my unit yesterday, I bumped to this on Google. I signed up, and it seem to work fine. The only catch so far is, that they offer some ads in the webmail, and you cannot access it via POP, but other than that its fully functional. And there seem to be no ads sent to your mobile. (So far)
Its here: http://live.mail2web.com/
Offcourse, you still need to have GPRS data on your phone account, but this is usually much cheaper than to get a blackberry service. At least in Europe it is.
Regards,
Bela
Did you intend to offer up what the name of the service was?
NEVERMIND THIS POST. I was reading too fast. LOL
I think the only negative to mail2web's push mail service is that your email will have to be [email protected], if you want your current email address you'd have to upgrade to a charged account. http://mail.port88.org is an alternative that does provide email masking, you would have to forward your mail to your port88 account. www.emoze.com is another provider, you simply download the software to your pc and phone and it syncs between the two. I haven't tried any myself , you can read the thread on Port88 http://forum.xda-developers.com/archive/index.php/t-273878.html. Hope this helps
You can forward all mails from your existing mailbox to go to the mail2web.com account as well.
You can even setup, that the mail2web account fetches your pop or imap mailboxes for you, but only once per hour i think.
I use the forward, that way I have my incoming mails kept in my original pop mailbox, and just auto forward a copy to the mail2web acc.
Regards,
Bela
There was one software which I hoped I could get running on the smartphone, as that was Pocket IRC. I tried and tried (even with SPHelper, there's an adjust option that makes it appear) but no amount of workarounds got it running. I need my DCC, err I want, rather.
Just installed emoze seems to be working very well, will check my GPRS usage online tom to see if used much data through the night, has a built in data counter but want to know over all data.
Will post findings as seems to be a good push mail client.
Please do I'm very interested in your results.
pfunkside said:
Please do I'm very interested in your results.
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Well got it all set up but couldn't send mail via client, mind you was silly o'clock i was trying to work it out and my i.s.p online billing off so no way to find out GPRS usage, so will try and get it set up correctly today and see if GPRS usage available, then give you low down.
stylez said:
Well got it all set up but couldn't send mail via client, mind you was silly o'clock i was trying to work it out and my i.s.p online billing off so no way to find out GPRS usage, so will try and get it set up correctly today and see if GPRS usage available, then give you low down.
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Click to collapse
To be hoest i'm rather dubious about data as it has to connect o there server before push and always keep the GPRS connection active...
That's somewhat discouraging. Hmm well I'll have to check it out myself and see if I want my default or what have you
So did you ever end up getting the data usage, as I am just curious to find out how much it uses?
jdoggraz said:
So did you ever end up getting the data usage, as I am just curious to find out how much it uses?
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Click to collapse
No as i couldn't get data usage before install as account offline when tryed to check, so had nothing to be able to check against, aslo i couldn't get it to send not had time to set up again yet, but now have my GPRS usage so will set up again tonight and see what the data usage is like, i know it only uses data to send recieve but it also has to reconnect to server if connection dropped thats the bit i wonda what ammount of data it uses?
Originally Posted by jdoggraz
So did you ever end up getting the data usage, as I am just curious to find out how much it uses?
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Click to collapse
Edit: given up as must have messed something up on install as evrytime i go to send it kicks the server off, tryed to reinstall but residue left over so i'm giving up as i can't be bothered, worth a try but then maybe instructions on web and having a proper uninstall would help..
Essential Software
Well, I am sure this is a common question with any new phone. I have been trying to transfer some of the applications such as Pocket Plus, MS Streets, etc. from my sister's PPC and I have been unable to do so due to incompatibility. What software do you guys recommend that is compatible for the Dash?
I would like an e-mail software that works over Wi-Fi rather than T-Zones. I do not have the data service from T-Mobile but am constantly covered by Wi-Fi from my school.
In addition, I would like something that would keep my finances in check. I had a software called SplashMoney for the Palm that would synchronize with my bank account everytime I AutoSynched so that my account would automatically be updated. Anything like that for the Dash?
Finally, I am wondering if there is a MS Streets program for the Dash? As a new resident of Boston, I am constantly getting lost in this web of streets. Something to guide me from A to B would be essential.
Thanks again guys...
Using the e-mail on the dash will use the WiFi if you have a WiFi connection. Make sure your e-mail is setup to connect using "The Internet" and it will use WiFi and if you don't it will use T-Zones.
However I would wait for someone else to confirm what I'm saying just to be safe.
Good to hear. Do you know exactly how to set that up?
What e-mail domain are you wanting to setup?
What do you mean by domain? I am using my school's e-mail service with the following information.
pop.ufl.edu
smtp.ufl.edu
.PoNeH said:
Do you know exactly how to set that up?
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Click to collapse
Use this to help you setup your account.
Hmm in that case, you may browse around on your schools website and look for directions on how to setup pop3 e-mail programs with your schools e-mail service.
There are a lot of online resources for you to look into, maybe start with http://www.microsoft.com/windowsmobile/default.mspx -- take a look at sites like http://www.handango.com to get an idea of the software available. Sounds like you're used to homework, you have some more now
Wow guys, thanks. The e-mail is working perfectly. I wish it had the ability of setting up 2 outgoing servers within the same account so that you could just choose what account you'd like to send from, like Outlook on the computer. But having 2 separate accounts isn't too bad.
Thanks again guys.
Voice Recorder
I see a Voice Notes program on the Dash, which will record both sides of a conversation for 60 seconds during a phone call.
However, when you try the Voice Recorder application located in the Accessories folder, it doesn't allow you to record during a phone call. The record option is simply unresponsive. But, as soon as the call ends (even when you are still in the app), you're allowed to record.
My question -- if someone knowledgable about these things would be so gracious enough to answer -- is this: Could there be a registry entry that allows you to record during conversations?
Just poking around I found a binary for: HKLM/SOFTWARE/HTC/Recorder
I have no idea what it's for. Maybe this can't be done? Thanks in advance.
(p.s. I know there are legal implications about this in certain states, etc. with notifying the other party. But sometimes when you're on the phone in a place you can't take notes and you're receiving directions, important info, phone numbers, etc. it would be so nice to simply say "hold on a sec, i wan't to record this.")
Voice Notes as the name implies is for taking voice notes, not for recording a conversation.
Vocal data going through the modem is not handled by this application.
That would actually be a good idea. Having directions recorded would be a major life saver. I'm sure someone will be able to tweak around it.
Just use this instead: http://1800message.com/SPWM5CallRec.cab
website for free downloads for dash
does anybody know a good website where i can download free programs for the days? thanks in advance
omar
www.dashsmartzone.com.
Thats actually how I found this board.
this will work on ur phone...
www.surrealnetworks.com/mpx
Here is a direct link.
http://surrealnetworks.com/mpx/MDAapps.htm
thanks guys, just btw, that last link is for the mda, not the dash
omaralt said:
thanks guys, just btw, that last link is for the mda, not the dash
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Click to collapse
It says MDA but all of the apps on the page are for Smartphone Edition. Trust me it's a favorite on my dash.
thats weird, cuz when i tried downloading them, none of those programs would work? do i have to do something first?
Unfortunately I narrowed this down to the WM 6.1 upgrade. I can no longer send emails.
+ T-Mobile Dash (aka Excalibur aka HTC s620)
+ RUU_Excalibur_WM61_Kavana_080408_WWE installed
(generally working wonderfully!)
+ 2 different Pop3/SMTP email accounts (my own domains, hosted by godaddy)
+ EMail settings set-up on the dash (not using My Tmobile as a gateway)
(SMTP uses authentication, no ssl and port-80)
Emails were working just fine for 2 years under WM5, 6. After I installed 6.1 ... receiving worked fine, and still does.
Sending emails would work for a few hours, then I would get a vague error message (error - something is wrong - check the settings or that the network is working)
For a few days I was able to sometimes get it to work if I toggled SSL for outgoing. But no more.
The only way I can get emails to send is to delete the email settings, and re-set it up again as new. Then after a few hours it fails again.
After hours and hours of playing and on the phone with tech support - we've determines that the settings are (and always have been) correct and that there are no network or hosting problems. And the phone is brand new.
The email sending worked fine until the 6.1 upgrade.
Any suggestions, insights, help, therapy, anything???
Thanks!
Please someone help out - I'm going nuts.
You should change your password because if you have been using unsecured smtp for 2 years it's likely someone has already stolen it. Turn on SSL and keep it on ;-)
Not sure why it would fail after a few hours though.
reconfigure your connection settings
D-ville Solja said:
reconfigure your connection settings
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Not to sound too sarcastic - but can you be a little more vague? ; ) "tweak the settings" ... hmm. OK.
After hours and hours of troubleshooting (and I'm no newbie) with the mobile provider, hosting company etc ... I think we've reset, reconfigured just about everything.
The only thing that works - temporarily - is if I delete the entire email account from the phone, and the create a new (identical) one. It will work for a few send/receive sessions, then the same sending problem will occur ... never to recover until I repeat that process.
If anyone has any specific experience with this problem (or specific suggestions) - I'd really be grateful !
lemme get everything straight first, your saying you upgraded to 6.1 correct? and now your email account wont let u send emails correct? well is your EDGE working? can u still get on the internet with no problem?
D-ville Solja said:
lemme get everything straight first, your saying you upgraded to 6.1 correct? and now your email account wont let u send emails correct? well is your EDGE working? can u still get on the internet with no problem?
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yes yes yes yes yes
After 11 hours of testing and troubleshooting over the past 2 weeks - we've definitely covered the basics.
In case you were wondering
+ the phone is turned on
+ I am pressing the buttons on the device as opposed to trying to use tele-kinetic ability (which can be inconsistent)
+ My eyes are opened and are in working order
+ I made sure I was in no tunnels, caves, canyons or steel-concrete enclosed bomb shelters
+ I verified that my network provider (T-Mobile) did not go out of business, or suddenly remove all their cell towers
+ I verified that most my 2,000 email contacts (potential recipients) have not been abducted by aliens who also deleted their email accounts.
Also
+ This is happening with 2 different email accounts.
+ The Pop3 and smtp servers are indeed working - since
a. I am able to put the settings in my PC, and another phone device (a older sprint phone that allows me to setup pop/smtp) - send/recieve emails work fine
+ Emails were working fine before I upgraded to WM 6.1
**
+ EMails worked ok for the first 2-3 days then the trouble started.
+ I can only get emails to send now when I delete the account, and create a new one (with identical settings). This lasts for a few hours before it fails to send.
+ I've been on the phone troubleshooting with tmobile and my hosting company for hours on end - trying all sorts of funky settings and tests ...
They hosting company seems to have determined that the smtp request is never getting to them; tmobile verified in great detail that the network is working.
Their idea was something along the lines of "the email client part of upgrade of WM 6.1 seems to be deleting a security certificate" or something .
I dunno about that - but it is clear that something is going on with the email client. The network, and email hosting is just fine, as are the settings.
Hope some of this helps - and that someone has some ideas I can try.
Oh - and just to pre-empt some suggestions:
1. No I won't change to linux, a mac or an iphone - but thanks for the suggestion.
2. I have checked out that I have not transported into an alternate reality, where everything is pretty much the same as in this reality - except my emails don't work.
3. Yes, I am using a Dash/HTC s670 - the battery is charged, and I have powered down, taken the battery and sim card out, hopped on one foot and made sure I have no other software running (even on all my pc's) before I powered it back on.
4. Yes, I can make phone calls and do everything else
5. yes, I have an internet connection - and the proper one (GPRS - but have also tried this via the wifi connection.
6. No I am not talking on the phone or browsing the internet during the ill-fated email sending.
7. I am pretty sure there is no conspiracy between t-mobile and my hosting company to block me from sending emails - only from this phone.
8. There are no unusual limitations or special issues with my hosting company about sending these emails.
9. I've tried sending to myself, others, multiples etc ... no difference.
10. It happens with more than one email address/domain.
Thanks for all the help! Sincerely. Thanks. I really need to solve this.
not sure if this helps, but i too cannot send via smtp, but one thing i found out is the email account ( as i found out) i setup (which was my ISP's ..Cox Communications) blocks smtp transmissions sent via proxy (which is what you go through via edge or gprs,...not sure about wi-fi though).
pudgedaddy said:
not sure if this helps, but i too cannot send via smtp, but one thing i found out is the email account ( as i found out) i setup (which was my ISP's ..Cox Communications) blocks smtp transmissions sent via proxy (which is what you go through via edge or gprs,...not sure about wi-fi though).
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I had tmobile level-3 tech support (aka as their obi-wans) conferenced in with my hosting company (godaddy) - and tmobile specifically asked about the proxy issues. Nope. Nice suggestion
PLEASE note everyone - MY issue is not merely "I can't get my emails to send" ... as if I am trying to figure out the proper settings or trying to get email sending to work for the first time
Emails USED to send until I upgraded to WM 6.1 ... for 2 years
If my settings were wrong, if there were some incompatibility between the network and my smtp server then my emails would NEVER have sent.
As it is ... they send sometimes (when I set up the email client with a new account).
wow im not sure about that one then, sorry
D-ville Solja said:
wow im not sure about that one then, sorry
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A lot of the senior members here (including yourself) seem to know what they are talking about and are quite helpful - despite many others answering without bothering to read the question. So thanks
I honestly and at a brick wall here. The only thing that seems to make sense is some sort of concept that involves my smtp settings being corrupted (upon saving or sending) ...
And I mean corrupted - since they work consistently for a few hours and then stop.
Other than that, I haven't a clue - neither do tmobile nor my hosting (and for once I feel sorry for them - since the time they put in trying to troubleshoot far exceeds any profit they might make from me).
i dont know if this will work or not but its a suggestion since I also own a domain with Godaddy. Sometimes even my SMTP fails though I am using WM6 and not WM6.1 so this is what i have done.
Goto www.mobisync.com and setup ur account with them. They support upto 5 accounts. Then configure ur settings according to the site.
There are 2 advantages for this. 1 is that you get push email in real time and when u send email its using mobisync servers and not the godaddy SMTP.
Also it totally free.
i am using this with no problems till now. I suggest you try it and its very easy to setup mobisync on ur cell phone...will probably take 30sec or less.
Hope this helps...cheers mate..!!
Hi - thanks for chiming in ...
actually I am not looking for "alternatives" - I am looking to solve the problem with the email client. If I need to send emails I can indeed send from my PC, or even webmail from my phone or just about anywhere else.
Sure, I can use some sort of network based email, IMAP or Microsoft exchange or whatever.
RIght now I want to solve the issue at hand. It's sort of like my trying to get about microsoft word on my PC working again, and getting suggests to type my letters in a text editor or other client. I *know* other ways exists - but this way is the one I prefer and it should be working. Clearly there is a problem and I'd like to solve it.
If no one else is experiencing this issue (in this forum), then I'll have to consider something specific with my setup/network etc .. but then again 6.1 has not been out long enough to make that assumption yet.
I appreciate the ideas and help - keep them coming - eventually we'll hit upon something.
atit.sh said:
i dont know if this will work or not but its a suggestion since I also own a domain with Godaddy. Sometimes even my SMTP fails though I am using WM6 and not WM6.1 so this is what i have done.
Goto www.mobisync.com and setup ur account with them. They support upto 5 accounts. Then configure ur settings according to the site.
There are 2 advantages for this. 1 is that you get push email in real time and when u send email its using mobisync servers and not the godaddy SMTP.
Also it totally free.
i am using this with no problems till now. I suggest you try it and its very easy to setup mobisync on ur cell phone...will probably take 30sec or less.
Hope this helps...cheers mate..!!
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Since you can initially send, your setting must be at least basically correct. It sounds more like the SMTP session is not being closed correctly, since deleting and recreating (which would be effectively a close) works. I would guess WM6.1 thinks the connection is still active but the server has closed it. You really need a trace of the SMTP session.
As a work around/test you need is another completely different SMTP server you can authenticate with. I suggest your home ISP. They should have one you can authenticate with for use when travelling. Try it with that. If it works there is a compatibility issue between the Godaddy SMTP server and WM6.1 so you will need a trace for us to figure out what is going on. If it doesn't work there as well, well we still need that trace.
Darn, your suggested sounded promising - and I did indeed spend about 2 hours chasing it. I tried smtp from my cable op - who is my broadband isp ... no luck - same problem. Then I got on the phone with t-mobile, using their smtp settings. Same issue.
We're all stumped.
Not sure how to do a trace of the smtp session from my device.
Again - this worked for 2 years (until WM 6.1) - at which point sending worked for a few hours then not. The only way it works again is if I create a new account with the same settings.
jamssx said:
Since you can initially send, your setting must be at least basically correct. It sounds more like the SMTP session is not being closed correctly, since deleting and recreating (which would be effectively a close) works. I would guess WM6.1 thinks the connection is still active but the server has closed it. You really need a trace of the SMTP session.
As a work around/test you need is another completely different SMTP server you can authenticate with. I suggest your home ISP. They should have one you can authenticate with for use when travelling. Try it with that. If it works there is a compatibility issue between the Godaddy SMTP server and WM6.1 so you will need a trace for us to figure out what is going on. If it doesn't work there as well, well we still need that trace.
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It's OFFICIAL- WM 6.1 is the problem !
Damn. Damn.
OK - after yet ANOTHER 4 hour marathon session with Tmobile tier 3 support - in trying everything ... SMTP email still does not send reliably
(again - starting with WM 6.1, emails simple do not send - no timeout no port errors, bounceback, security issues). The only way it sends is if I create a NEW account with the identical settings. Then it will work for several hours 2-4 ... then emails go back to not-sending.
Finally after a total of over 30 hours of testing in the last 8 days (yeah, I've got a full time job too, and had been traveling!) ... I had to go to a tmobile store and side by side test with a WM 6.0 dash. Same everything - settings etc. 6.0 works. 6.1 not.
And where would I officially report this?
Even more of a tragedy since I absolutely loved everything else in 6.1
PLEASE PLEASE (whoever does these things) - please post a fix or rom update!
Please!
Thanks
cornell2 said:
And where would I officially report this?
PLEASE PLEASE (whoever does these things) - please post a fix or rom update!
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I would recommend waiting for an official release from T-Mobile or HTC before filing any bug reports.
"Hi, I downloaded a hacked beta rom from some website and it doesn't work right" doesn't usually get them moving fast.
Well, I sort of meant reporting this to whomever ported. I honestly don't know the logistics here of what ROM I have or how it came about. the point of confusion (on this point) is that the announcement and link for the 6.1 release actually appeared on a T-Mobile affiliated blog or site (forget which) - giving the perhaps mistaken impression that this was some sort of official release for the Dash - only that T-mobile was not yet supporting it. I definitely claim ignorance here.
My comment about reporting the bug - was more about letting the person/team who "ported" WM 6.1 to the Dash know about this issue. I am sure they would want to know (especially if this issue was specific to the port). Just because I posted a thread on this issue does not mean that the right people know about it yet - which is why I mentioned it.
Thanks
smtp problem with wm 6.1
is there a solution to this problem yet? I have the same problem since upgrading to 6.1. I've noticed that it appears to be related to smtp authentication. It seems to work ok on an earthlink account i have, which does not require smtp authentication.
No solution yet. Problem still persists (though intermittent). Seems to be related to 6.1 not resetting or saving a security certificate or something. But I am no expert. All I know is I can no longer rely on my Dash for SMTP email since upgrading to 6.1
i'm having the exact same issue
i have my phone setup for imap with gmail and i can receive perfectly fine, but it wont send
i delete the account and recreated it and it worked but after a few hours stop sending again
any fix?
I've got a bit of weird problem on HTC Desire.
I've noticed that whenever I'm using my mobile internet data (Vodafone Aus), I can't actually do any sort of web browsing, but I can use the facebook app, update the weather widget, retrieve email from hotmail + Gmail etc, basically everything that needs internet access except use the browser.
I've tried both the default and Dolphin HD with no luck - Google home page will load but that's only because its in the cache - I can't do any new Google searches etc.
I know the phone can access websites because I can browse the net when I connect to my uni's WiFi, or any other WiFi.
Wondering if there's some kind of mobile internet setting I should be changing that I'm not aware that might solve this?
I know I should call Vodafone and ask them to check if there's somehow a problem on my account on their end but figured I might ask on here first to see if anyone else has had anything like this happen before I do so - just so they don't turn around and tell me its the phone.
(when I went in to set up the plan, the lady specifically told me that they took no responsibility for their services working on a "non Vodafone phone")
Oh and I don't think its worthy to note, but just in case:
ever since I switched to the contract from pre-paid I haven't been able to send international text, despite having roaming activated. Since I switched plans when I got the new phone, I can't actually determine if its the contract, the phone, or both that's not letting me send (but I suspect its Vodafone - something else I need to hassle them about)
Any help would be awesome
Sounds like you don't have some settings. Give Vodafone a ring and see if they can send the correct settings to your phone. They won't take responsibility but they can help you like that since your using their service. If that doesn't work, have a look in the APN settings.
Meaple said:
Sounds like you don't have some settings. Give Vodafone a ring and see if they can send the correct settings to your phone. They won't take responsibility but they can help you like that since your using their service. If that doesn't work, have a look in the APN settings.
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Thanks Meaple, I'll have a go, although Vodafone generally redirects you to their website where you input your phone model and it gives you the APN values you need to put in, which I have done.
Having said that, I can't send MMS with my phone despite having their APN values, so I know the MMS part must be wrong somehow
- I didn't think it could be the APN because the internet isn't completely inaccessible? Is it possible for apps to be able to use the net while the browser can't?
Never mind - Solved my problem.
In my attempt to fix my MMS problem way back, I changed settings around and stupidly added the "MMS Port" and "MMS proxy" as the proxy + port for internet, without realising the actual options for those two were further down.
- Deleted those, and went back and re-did the setup for the MMS as per vodafone instructions, setting up a separate "VF PXT" APN
(in my search for solutions I'd found a post somewhere saying you could combine the information for MMS and internet into 1 APN, and that's what I had done)
Cheers for nudging me to re-check APN settings, Meaple