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I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.
Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...
beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.
OK, where to get this driver?
thanx
?????????? NOTHING ?????????????
zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD
mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.
zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"
I am trying to upgrade from Ivan's ROM beta 13 to beta 15... Using the MAupgrade utility... however, everytime the utility resets the device to start the ROM update i get "USB device not recognised" from my PC and the update fails to start... eventually i get a connection error message.
This used to work just fine... however, recently i installed Activesync 4.5 Beta 2. Could this be causing the problem...? otherwise i'm not sure what else might be causing this...
I have also tried running the tool in bootloader mode with and without "USB connections allowed" ticked in Activesync but with no success...
Can anyone help me please?
Trying to clear registry before upgrading ?
Have you tried to clear registry before upgrading?
Hi Kassel, thanks for your response.
I have done a hard reset prior to upgrading... wouldn't that clear the registry?
If not please let me know what else i can do that might help.
Also, it seems very strange that i can't seem to do the ROM upgrade from bootloader mode.
I think i might be having a problem with GetDeviceData as it seems to stay in the "checking the information on your device... please wait" for forever when i try to upgrade from bootloader mode.
If it does come up, then the panel which says which version is on my device and which version it will be replaced by is blank?
This is not the case if i try to do it through activesync (with the device set up as guest).
What might get in the way of reading the device data? I made sure it went from serial to USB when i plugged the USB cable into the device and i have tried different cables...
My bootloader appears to be V1.00
hmmm... any thoughts?
Same here...
I also have the same problem.
I installed ActiveSync 4.2
Alse after having installed AS, the MTTY program doesn't see the USB port anymore, just some COM ports.
Same to me too
I have ActiveSync 4.5 bata at work (Which couln't upgrade ROM)
while my notebook with ActiveSync 4.2 work fine
Wow, it's great to hear that people are having the same problem...
Is it possible to back track with Activesync? Is 4.1 still available?
If not, i think i still have an older version running at home (i hope!)...
Is this definitely the issue then?
l_pete_l said:
I have ActiveSync 4.5 bata at work (Which couln't upgrade ROM)
while my notebook with ActiveSync 4.2 work fine
Click to expand...
Click to collapse
I have ActiveSync 4.5 and upgrading my Jasjar was successfully done with the ROM Version: (1.90.96 / 1.13.00 / 42.47.P8)
Sorry for not knowing, but is that one of the AKU3.2 ROMs. Not sure if it should make a difference, but just curious.
Also, did you need to use the MAupgrade Utility?
Cheers,
What happens with the USB drivers after installing ActiveSync 4.2
The strange thing is, that I tried connecting my MDA Pro to a PC without ActiveSync on board.
USB ports were visible using MTTY
I installed ActiveSync 4.2 and only COM ports are visible in MTTY, the USB port has vanished.
Can this be caused by the USB driver that comes with the ActiveSync install ?
If I put my device in bootloader mode, it sais USB on the PDA screen, but the utility for the ROM upgrade doesn't see the PDA and comes up with a device not connected error.
I would really like to try out one of the new ROM's by Ivan or JwRight, but am unable to, because of these USB problems.
So please someone help !!!!!!!!
I have the same problem... if i put the device into bootloader mode, "serial" changes to "USB" but the PC comes up with "device not recognized"...
Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..
Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.
jmh7 said:
Same happened to me. USB cable only works for charging now, it's not recognized for syncing. Tried different pc's so know it's not that.
Must be a problem with the Diamond hardware or the USB cable I think.
Click to expand...
Click to collapse
It seems more likely to be a "software problem" rather than a hardware one. Please try to "hard reset" it (you will lose all data, and restore to factory default). Then do syncing again. If it works, it means something you have installed crash with the syncing.
Or try firstly different cable (for ex. from Canon IXUS cameras! )
oliviereijpe said:
Hi everybody,
i updated my diamond af few weeks ago, everything worked but now i can't connect with usb anymore, tried activsync and diskdrive on windows xp 32 bit sp3, windows 7 32bit and vista ultimate x64 but nothing works.. ant ideas and or solutions? tried hard reset already..
Click to expand...
Click to collapse
1. Ok, try the obvious:
- Go into "USB to PC" applet (start/settings/connections/USBtoPC).
- Make sure that the 2 checkboxes are checked ("Enable Advance network functionality", and "Ask about connection type when I connect").
- Disable your antivirus & FIREWALL (My Norton AV/Firewall doesn't allow ActiveSync and messes with USB drive mode!).
- Now connect to yor PC's USB and see if it works.
2. Check the following key in your registry:
- \HKLM\System\StorageManager\FATFS
- Make sure the "CacheSize" value is ZERO "0". EnableCache can be enabled or disabled, didn't make a difference for me.
I had the same problem and fixed it following exactly these 2 steps. Fortunately, I remembered to re-trace my steps backwords
Good luck & Cheers
Hello
If you have problem to connect MDA Compact III, P3300, Artemis to Vista WMDC.
Just click on you PPC
Start > Settings > Connections > USB to PC
and Uncheck "Enable advanced network functionality"
That's all, no need to reinstall drivers, no SP1, no soft and hard reset.
PLEASE MAKE THIS STICKY, MANY PEOPLES HAVE PROBLEM WITH THIS
Thank you
thanx so much for the info...i fried my brain trying to connect it but i never thought to uncheck that damn thing....
i can not
I´ve already done this but i am not able to connect my p3300 to the wmdc.
I also do not find the drivers
could you help me?
I am not able to find that "USB to PC" icon in settings->connections menu. Or anywhere else. Maybe because I have a cooked ROM (Tom_B&B_v5.0_with_cube).
BTW I'm running Windows 7 and can't connect the device to pc. I tried WMDC but it keeps saying that my device is not connected.. So i thought that the reason might be this "advanced connectivity".
Thx in advance for some response
Well I've already found it - I'm a dumbass It wasn't in connections but in system..
Now it's time to test it.
Well even if I turned it off there is still no luck connecting it. Even in device manager there is no mobile devices tree. I have a cooked ROM so maybe this causes the problem?
Dear Sirs;
Maybe this part of forum not be the proper place for my question but I don't know the poeple more expert than XDA masters.
Since last monday, computer cant recognize my Diamond when I connect it by USB cable and "USB device not recognized" appears. I will be really appreciated if you kindly help me.
Best Regards
Dariush Chegini
Try reinstalling Active Sync/Windows Mobile Device Center.
First remove Active Sync/ WMDC, restart PC and than install Active Sync/ WMDC.
Thanks for your kind attention. I reinstalled Activesync...no change, computer can't recognize the Diamond. My Diamond charges with both charger and computer, USB headphone works but PC can't recognize it....
I'm so confused and will be really appreciated if XDA masters help me.
Best Regards
XP or Vista or Windows 7 or which OS?
I've tried by both WIN XP and Vista.
could be a few possibilities for XP atleast...
activesync - file->connection settings->allow usb connections checked
faulty cable, try another one
faulty port on computer, try another one
driver issue - a difficult one...
i had this on my xp, found out there's something wrong with the cable - phone charging fine via computer USB, but XP says it doesn't recognize the device so doesn't connect to activesync....
good luck
Try on your Diamond -
Start>Settings>USB to PC
Unchek "Enable faster data synchronization"
If none of the above solutions work, maybe a hard reset...
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
dchegini said:
I tried another cables, all options in "USB to PC", Activesync options, hardreset, even install other ROM but PC still can't recognize the Diamond.
It seems to be a Hardware problem but Diamond can be charged by USB and USB headphone works properly... I'm so confused .
Thanks Millions
Dariush
Click to expand...
Click to collapse
Try this in order...
1. Connect diamond to pc - it should at least charge as your say, but not detect Activsync
2. Goto Settings > Connections > USB to PC
3. Check Allow USB Connections > Uncheck allow fast data sync...
Does it connect?
if not and if you are using Vista
1. goto Windows Mobile device Center
2. check the attached image to see you have the same settings...
Does it connect?
if still not, then it could be driver issues, which I can suggest, once you reply to the above...
Thanx for your attentions. I've tried uncheking the said bottom but no change.
I used to connect the Diamond to the same notebook without any problem for more than 16 months, but the damn notebook stop recognizing my Diamond these days .
Thanks Millions
Dariush
may be usb port on your computer is malfunction. Did u try different usb port?
You need to open device manager in control panel to see how you diamond is listed.
Ever since i started with a new company 3 years ago they have some software that prevents activesync from connecting to any device I have from their computers using USB.
I went Bluetooth method and all is fine. I just use the USB for large, direct file transfer to internal storage.
If you get issues with activesync and usb and can take ages to resolve (if possible).
I guy's.
After a lot of search in this forum and a lot of other forum's, i came to this threat.
I had the same problem, my diamond didn't connect to my pc.
I had tried all the different suggestion, and nothing seemed to work. until i read the post of cloudedhopes, that suggested to change the usb cable. Because it was the only thing that i hadn't tried, i did change the cable, and it worked!
So i'm posting only to thank you guy's for all of the help, given not directly to me, but to all user!