Develop Bugs

Some "ActiveSync" stuff to get your teeth into

Hello Everyone,
I have my XDA 2S configured to Sync Mail/Contacts/Calendar with our Exchange server over the Internet connection. Whether I am wireless at home, or use GPRS when Im out and about, its really rather effective.
However, generally speaking, I want to only have the Sync happen when I press send / receive from within the Inbox app, or when I select Sync from within Activesync. I would then expect that I can disconnect the GPRS and forget about it.
What actually seems to happen is that Activesync stays active, and the sync happens every 5 mins or so after that. Even if I close activesync down (yes its really closed, using PocketNav) it seems to re appear and resync again. I have to do a soft reset to stop it happening.
Any Ideas?

Hit Start and go to Active Sync. Make sure you are NOT connected to ActiveSync.
Hit Tools and go to Options.
Uncheck the two check boxes indicating syncing with the device. After this hit Options.
Please make sure that When Cradle, Enable PC Sync through USB and not through modem or any other connection.
After this put the dot on Disconnect when done. Usually it tries to maintain connection.
Hit OK.

In activesync go to Tools -->Options, then hit the "Mobile Schedule" tab on the bottom of the screen. Choose "manually" from all three of the drop down boxes. That should take care of it. You can only access the "options" menu in Activesync if you are not currently connected to your PC or connected to the exchange server via GPRS.

Outlook calendar items 1 day off

When I sync my Hermes with my Exchange account at work, all my calendar items (namely, holidays that are marked as all day) show up on my phone 1 day early. If I change the calendar item on my phone and re-sync it, then it moves the calendar item on my desktop version of Outlook to span 2 days, from 1 am of the first day to 1 am of the second day. This seems to happen only for calendar items that appear after Februray.
Any ideas?

Same here
Rockford_622 said:
When I sync my Hermes with my Exchange account at work, all my calendar items (namely, holidays that are marked as all day) show up on my phone 1 day early. If I change the calendar item on my phone and re-sync it, then it moves the calendar item on my desktop version of Outlook to span 2 days, from 1 am of the first day to 1 am of the second day. This seems to happen only for calendar items that appear after Februray.
Any ideas?
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And I thought I was the only one that has had this issue. real pain in the @$$.

Nope, guess we are in the same boat. I have looked around a few places for a solution and have not (obviously) found one as of yet. I have to believe this is a sizeable issue that affects quite a few users.

Exchange / Outlook
What is the time zone that your Outlook client is set to use? You can find this in your TOOLS > OPTIONS > CALENDAR OPTIONS > TIME ZONE config.
Exchange / Outlook maintain their own time zones seperate from Windows. That is partially the reason why DST 2007 was such a pain in the ass to implement for IT departments.
Also, in your full Outlook client, check to see if the appointment is set as "full day" rather than from 12AM to 12AM or the like.

BigBHaller said:
What is the time zone that your Outlook client is set to use? You can find this in your TOOLS > OPTIONS > CALENDAR OPTIONS > TIME ZONE config.
Exchange / Outlook maintain their own time zones seperate from Windows. That is partially the reason why DST 2007 was such a pain in the ass to implement for IT departments.
Also, in your full Outlook client, check to see if the appointment is set as "full day" rather than from 12AM to 12AM or the like.
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My timezone in Outlook is set for GMT -5 EST and daylight savings time is checked, which is the correct information. The appointments I am concerned with are the holidays I loaded, which come into Outlook as all day.

Hmm... you could try removing all holidays, sync with your device, re-add the holidays, then sync again.
An easy way to get all the holidays is to go to your Calendar (full Oulook) and change the view to "By Category", this should group your holidays into a single group. You can highlight them all to delete them.
To re-add them, go back to the TOOLS > OPTIONS > CALENDAR OPTIONS > ADD HOLIDAYS config.
Other than that, I am out of ideas as to what other variables are causing this in your case. Good luck.

BigBHaller said:
Hmm... you could try removing all holidays, sync with your device, re-add the holidays, then sync again.
An easy way to get all the holidays is to go to your Calendar (full Oulook) and change the view to "By Category", this should group your holidays into a single group. You can highlight them all to delete them.
To re-add them, go back to the TOOLS > OPTIONS > CALENDAR OPTIONS > ADD HOLIDAYS config.
Other than that, I am out of ideas as to what other variables are causing this in your case. Good luck.
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Thanks for the holiday deletion tip. There has got to be an easy solution to this.

I've had same issue also with "Holidays" date from Outlook.
I was able to solve it by removing sync with exchange server and sync agenda only with my PC :-(

i had this same problem for a while. make sure the time zone is correct and the same in all of the places your syncing. i was facing this problem when the time zone was incorrectly set up on my phone, though the time was correct it was changing each time the phone was synced to my home computer. make sure the time zone settings in the phone are set not to change with the carrier.

Success!
I was finally able to resolve my issue. It had to do with the Daylight Savings Time change, because I noticed events before March 11th were ok, but those after were wrong. That is the new start of DST (in the year 2007). I suggest anyone with this problem visit this link:
http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx
and apply the patch. Despite the fact it says WM6 is not affected, I have WM6 and this fixed my issue. There is a spot in the article that mentions changing your timezone to anything else other than your default, then changing it back...perhaps this reloads something from the registery. Anyway, I initially didn't do this and my items were still off by a day, but then I went back and did this and it worked.
I suggest deleting any affected items from Outlook (desktop), sync your device then re-add the items and re-sync and, hopefully, enjoy your items being on the correct time and day!!

Even not :-(
I've tried everything:
my phone and my PC are on same TimeZone (Paris)
All DST patchs installes
All events entered few months ago are OK, but if I enter a new one in Outlook 2003 (exemple 2nd July, full day event), I will have it on my TYTN on 1st July
If I enter an event on 2nd July from 8AM to 9AM, it's well syncronised on my TYTN !!!!!!!!!!!!!!!!!
That means only full day event are wrong
Does anybody have an idea to solve this ?
Thanks for your help

I experienced the same problem : during DST period, all my entries in the calendar on the phone were 1 day before the real date in Outlook.
I solved the problem by setting the same timezone as on the PC.
For me (living in France), my PC (XP) is "(GMT+01:00) Bruxelles, Copenhague, Madrid, Paris" and my phone (WM6.1) was originaly on "GMT+1 Prague,Budapest" and I changed this setting on "GMT+1 Paris,Madrid".
But every time I did a soft reset, the bad setting was restored probably due to the phone operator.
I had to unckeck in in phone settings the option "Automatically change timezones and time" on the "timezone" tab.
After that, I don't have any more problems.
Hope it helps.

Google sync

Active sync is not working on my device. I'm not getting any e-mail. Am running Energy 23016 rom.

I would check to see if your USB port your plugging into is active first, try all of the USB ports on your computer. If they are all active, then I'd go into the Active-Sync connection settings and make sure "Allow USB connections" is checked. And make sure its set on automatic.
Active Sync works with Outlook only. You can't Sync your contacts without Outlook I believe. (Correct me if I'm wrong.) If you're trying to use e-mail from something other than Outlook you can set it up through your phone.

Well, I'm trying to Google sync, but I'm not really getting any e-mails frmo the server, even though I am doing everything on the instructions.

So you've tried these steps? http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Its still in beta right now, so I don't know how stable it is. If you're using G-Mail and just want e-mails, you don't really need that program. Its built right into your ROM to get e-mails like SMS.

It's appairs that it's a temporary problem from Google. Just wait & see.

I tried Gooogle sync for emails when it 1st came out a couple months ago. But I dropped it since attachments don't work. Has this since been addresssed and fixed by Google?

I've tried using Google sync several times, but every time it sucks so bad I've gone back to IMAP. IMAP + the imappusherservice works great.

Send/Receive not Receiving, but its sending.

Hello, I'm a bit confused at this problem. I just yesterday upgraded to WinMo 6.5. Seems to be working fine except my gmail account isn't working right. (It was working on 6.1). When I click send/receive, it doesn't download any messages (even though I have download messages from last 3 days).
It just says: Connecting, logging on, looking for changes, finished.
However, when I *send* e-mails, they recipients get them.
What am I doing wrong?? I didn't use exchange or outlook or any of that stuff. When I was setting up my phone from startup I Just put in my userID and password.
Also another side question: I Would like to install a custom rom, but since the devs are updating and making fixes very often... how am I to update them? Would I have to hard reset and install it all over again for the minor bug fixes?
Thanks

are you using pop3 and not imap for fetching the messages?
did you setup the account by typing server addresses or by selecting gmail.
you are probably using POP3 and those missing messages get downloaded already to your PC.
imap is working more smoothly for me. is more advanced and newer, just it could take little more data.
set the account manually, you have to go around little to do so, on first screen, when asked to put your email address, mistype it, don't put gmail there for now. "[email protected]"
go through all settings, set it to imap and then go back through option to edit that account and fix your address.
-don't forget to allow imap access in your gmail account through web-mail in internet browser
if you insist on POP3, chenk other devices you use for mail if there is "leave messages on server" option ON
i am not quite sure now, been not using POP on gmail for a long time, but I have a feeling that gmail's interpretation of POP is IGNORING "leaving messages on server" option, so having 2 devices POPing mail is not possible and you'll need to use IMAP at least on one
Also another side question: I Would like to install a custom rom, but since the devs are updating and making fixes very often... how am I to update them? Would I have to hard reset and install it all over again for the minor bug fixes?
Click to expand...
Click to collapse
you have only three options
1. ignore updates
2. just download updated app and install it over the old one.
- not recommended if you don't know about how OEMs are working,
2. yes update always and then you can have a lot of different tools to help you get back where you finish with the old one. backup/restore, provisioning scripts, reg files. and though you will need to set quite a few things first time, to match your needs and private settings, after that, every time you flash or format, you are where you've been.
I made couple of them too, packup is working just fine for me,
you can try sdautorun and place your settings in CABs on SD card too.

Thank you, it seemed to work. I had deselected and reselected Imap, did a send/receive and nothing happened. Set my phone to charge and then I come back and all my e-mails had been downloaded.
Thanks for the custom rom info. I think I'll just stick on stock 6.5 for now. If the ram usage gets too much then I'll go for energy rom.

[Q] Sync problem

Just got my N715, very impressed....
The problem I am getting is auto sync on my emails. I have set it to every 30 mins peak and 4 hours off peak, but itwill not automatically check for my mail I have to manually press the sync button.
If I go to Setings/ email it says under the account name "Sync disabled" I have looked everywhere to find how to enable but no luck. Went into the 3 shop and they said set up another account and see if it is the same. I set up my wifes and again it says disabled.
There other idea was a factory reset and if still the same they would return the fone, I did point out that it was only 2 days old....
Anyone an idea how to enable the sync befote I do a reset...
THANK YOU