Hi there,
I've been diging a lot through forum, found some great informations here, but i'm afraid my problem isn't solved yet.
"Someone calls, you pick up the phone and hear nothing. Pure sound of silence..."
I know, i know - search forum: the only thing I found is UnidirectonalPatch (switching one audio library file AFAIR).
Well... not working. A friend of mine says, that what he does is: not turning off BT, after every Wi-Fi usage soft reset. Stupid, isn't it? But I guess it's the only way to do that.
Has anyone solved that problem?
I'm not sure if you are having the same problem as people in UK do.
In the UK, when your phone contract is nearing the end, the phone company (or 3rd party sales person) are trying to do business with you and hence the call. I've did a research on it, and it seems that, there are such call centers, where there is a computer, which (somehow) get hold of all the phone numbers with contract that is nearing the end. The computers will start dialing to all these numbers. However, there might not be that many workers (sales person) around handling these calls. And hence, you will get a silent phone call. It usually come from a few specific numbers.
If your phone contract is nearing the end, probably that's the problem.
hanmin said:
I'm not sure if you are having the same problem as people in UK do.
Click to expand...
Click to collapse
Nope, it's not the same thing....
In the end, I think I'll try to disable BT at all, as written in some posts year ago or removing BT profiles.... crap, that's annoying thing.
Related
Ok, i spend alot of time on this forum and its the most informative one on the internet. But, i haven't been able to find a solution to the problem that i've had for a year and 2 phones later. When i receive an incoming call and i push either the green button or the answer soft key, the call gets rejected. My carrier is t-mobile and the 1st dash that i bought started doing it about a month after i got the phone. I kept dealing with the inconvenience, then it started to do it about 3 to 4 times a day. I sent the phone back under warranty and got a refurbed one. Didn't do it for about a month then back to same old same old. Thats when i started to read this forum and discovered there were other versions of windows to install. So, i installed Ricky's rom (which is great) and didn't have the problem for another 2 or 3 months. I thought the problem was fixed until yesterday, it happened again about 4 times with a full signal. I made sure that the "disable reject call registry edit" was turned off when i first in stalled Ricky's rom. I can't figure it out for the life of me what the issue is (carrier, radio, other people's phones lol), I rarely ask for help because everything on this forum is very helpful and easy to find solutions to, except this. Please help.
No offense at all, but is sounds like you are "hard" on phones. From what you describe it sounds like you have been pushing the keys hard, and now they are worn out. Maybe not, but you had a Dash, it worked fine, then it broke within a month, then you gotta new one, then IT broke within a month, the common denominator here is YOU. So, I would try to be more careful with my phone, other than that, just get T-Mo to send you a new one forever. They will, if your phone doesn't work. That's how they are.
I don't think its the button because it works fine when i call somebody. Its only on the incoming calls. Can't figure it out for the life of me. When I got the refurbed phone it did it until i installed Ricky's rom. then it went away for about a month. Could it be my sim? Or maybe even the network? It gets progressively worse over. Check out this web page about the same problem.
http://metroplexdirectory.com/blog/archives/113
This guy had the same problem as me except, I had the problem with both WM5 and WM6. Go figure, might be time for a blackberry.
Hi everybody
I'm suffering from a sound problem while making calls. Sound in call got buzzes sometimes, seems periodically, means that i can guest when it is muted completely (about 0.5s duration) or when it's like strong wind sound beating at the opposite line's micro. I tested this with a waiting piece of music from a friend (his provider offer a waiting song when people are waiting to get connect to him) and the song got buzzes and muted at exact points.
It's not caused by ROMs, as i change rom almost everyweek and the issue remains constantly.
I did some testing methods relating to sim:
- Put my sim in other handset, sound is good.
- Put other sim in my DHD, sound is bad but with other buzz and muted circles
- Put other provider's sims in my DHD, same stories
So i guess it's not because of sim-card.
I've had this problem for a while, and decide to ask here because i cannot find out a proper solution. My phone has the latest radio.
After clarifying and asking some of my friends, i found this problem is not speaker-related (which i fear the most) but mobile signal-related. The symptom is getting better or worse when i "touch" the two prongs next to the simcard, under the bottom hood. They are the antenna of this phone, right? I tried to raise them a little bit, or lower them a little bit (of course very small changes because these components are tiny and seems fragile) because i heard somebody in XDA told so to improve signal strength or something like that. But the issue only changed (better or worse, hardly to realize), it didn't disappear.
So anyone can give me a suggestion on this case? What do i suppose to do to make call quality better? Because it is annoying really! Have ever imagine a high-end device would provide such a poor service for a basic purpose like this. I often lose information or important points during conversations because of this f***ing issue! Not good at all!
Thanks in advance.
Hello everyone? Anyone can help?
Sent from my HTC Desire HD using XDA App
i had this problem before. Its the hardware. Brought it to HTC 3 times before they exchanged a new set for me
Really? Sounds very badly! Is there any other way to repair, because my handset is rooted and not bought officially from HTC agents so it's a pain to contact with HTC, especially when they appear to be not really helpful like in your case @topucash
well, you can always flash a RUU or restore from your backup of the stock rom. I actually had to request for a 1 to 1 exchange , else i expect myself to visit them forever
Can not really follow you. What did you mean by "else i expect myself to visit them forever"?
And what did HTC tell you about this issue? Did they call them "hardware problem" or something?
Any one can help me please, i'm dying of suffering from this awful issue
Hi,
I first posted this help request on Nokia Support Discussions on August 13, but amazingly I received no reply to date (I can't insert the link since I have no privileges for that as a new user).
I am experimenting a very weird and annoying problem with my Lumia 900. Some weeks ago, the volume level during the phone call became suddenly very low and barely noticeable. I can hardly hear the other speaker both calling and receiving a phone call. Apparently this behaviour is restricted to the phone call feature in normal mode. If I press the loudspeaker button, for example, I can hear the conversation perfectly as usual. Same using my earpiece: I can hear and talk without any problem. Moreover, the audio output appears to be OK outside the phone call itself: when using apps, music, games or any other feature except the phone call, I can't spot anything abnormal in the volume level, everything appears to work properly.
I would like to point out that:
1) the volume level during the call is set to the max. level as usual (10/10)
2) the master volume of the device, as set though both right-hand buttons, is set as usual to the max. level (30/30).
3) I turned off and on the device, I removed and reinserted the SIM card many times since then, unfortunately the problem persists
4) I did not notice any other problem before this happened, nor the device suffered any "catastrophic" event (such as drop, water or similar).
Basically, I can only hear a speaker during a phone call either keeping the loudspeaker always on or using the earpiece. It's like my call volume were set to 1 or 2, while it is actually set to 10.
Can you help me determine whether this issue may be software or hardware related in first place? Unfortunately bringing it to the Nokia Customer Care is not the first option for me at the moment. I bought my device in Europe, but I am currently in South America. I may consider using the local Nokia Customer Care and paying a fee, but first I would like some clarifications from engineers or advanced users.
Finally, a guy on another forum suggested me a hard reset. I confess I never did that before, is there any step-by-step instruction for this? Or does it make sense to wait for the next software update through Zune (currently I have 8779.12201, a new update however has been already released and should be available for my language within days or weeks).
Thank you very much in advance for any useful information
You can wait for the update or try a hard reset. A reset will restore you phone to factory fresh, so you will lose everything currently stored on the phone; photos, apps, messages, settings, etc. So be sure to sync with Zune to backup photos and videos first, and sync with your Live ID mail account to sync contacts. Restoring email accounts, contacts, apps and media are all easy, but could take a few hours (depending on how many apps you have). If you prepare for the reset (as you can) it makes things easier.
If your other option is to send you phone out for service, that could take weeks. So while painful, rh hard reset is the "quick" fix. If your volume problem persists after the hard reset, then you know its hardware related (be sure to check before and after installing any apps to eliminate any possibilities). If so, and after telling Nokia Care that a hard reset didn't solve the problem, it might just get you a replacement. Quicker than sending it out for an inspection. Hope you get it worked out.
Sent from my Lumia 900 using Board Express Pro
It makes no sense to wait. I assume you are still under your initial warranty, so do the hard reset...after, as jimski says, you save off any pics or music specific to the device. You will lose SMS and SMS history , and any game scores.
Use reinstalled to reinstall apps after the reset, to get or apps installed more quickly.
Hard reset is a harsh way to test this out. However, if you test the phone before reinstalling apps, you cut to the chase real quick. If this is a hardware issue, do NOT wait for a fix. Replace the device and be done with it.
Good luck
First of all, many thanks to you both for your kind reply. It is refreshing to finally have someone listening to you when you really need.
It appears that a hard reset should be the first step to do in any case. While I have no idea when the next update with Zune will be available for my language, I can try to solve the problem alone. Is there any tested step-by step procedure for flashing Lumia 900 or Lumia devices in general? If yes, would you please point me there with a link?
Both your replies convinced me that bringing the phone to the Nokia Customer Care here in South America is definitely not a good idea. Yes, I am still under my initial warranty, I bought my device end of June, the problem is that I bought it in Europe, so my warranty is not supposed to cover me here. If the issue is at hardware level, there is very little they can do here for me without to exburse a lot of money, not to talk about the waste of time. Should the hard reset not work, I guess I'll have to wait for my next travel to Europe or having someone bringing it there for me to have my device replaced.
Anyway, I will let you now about any progress.
Many thanks for your help.
barrel owl said:
First of all, many thanks to you both for your kind reply. It is refreshing to finally have someone listening to you when you really need.
It appears that a hard reset should be the first step to do in any case. While I have no idea when the next update with Zune will be available for my language, I can try to solve the problem alone. Is there any tested step-by step procedure for flashing Lumia 900 or Lumia devices in general? If yes, would you please point me there with a link?
Both your replies convinced me that bringing the phone to the Nokia Customer Care here in South America is definitely not a good idea. Yes, I am still under my initial warranty, I bought my device end of June, the problem is that I bought it in Europe, so my warranty is not supposed to cover me here. If the issue is at hardware level, there is very little they can do here for me without to exburse a lot of money, not to talk about the waste of time. Should the hard reset not work, I guess I'll have to wait for my next travel to Europe or having someone bringing it there for me to have my device replaced.
Anyway, I will let you now about any progress.
Many thanks for your help.
Click to expand...
Click to collapse
I'll start by saying, the Hard Reset will not force you to re-flash your phone. It just resets it back to stock settings. This is in fact the easiest and best way to try to resolve problems with your phone. To do so, go into your settings menu. Go to About, and scroll down to 'reset your phone', tap that, and follow instructions. This will delete all your data and messages, so be sure you've backed up first.
If you Absolutely NEED to flash your phone back to OEM Stock, you can use my link here: http://forum.xda-developers.com/showthread.php?t=1605144
One other thing to check (and what I suspect to be the problem) is the speaker itself. It sounds to me like you either have a failing speaker, or something is in the speaker hole. Look closely at it and see if there is dirt/lint/chocolate/peanuts/earwax/etc packed in the speaker grill. It's pretty easy for this to happen. Try blowing it out with canned air and see if that helps. Otherwise, it's probable that the speaker is going out or the connection is failing.
Good Luck, and be sure you decide before your warranty is gone. Send it off ASAP if the above items don't help. PS: Flashing back to stock may void your warranty, so decide if you want to take that chance, rather than wait for repair to return it.
Thank you very much again for your time. And yes, I had found that link in this forum and was already duly reading it. I just did not post this because I still have no privileges to post links.
SuperSport said:
One other thing to check (and what I suspect to be the problem) is the speaker itself. It sounds to me like you either have a failing speaker, or something is in the speaker hole. Look closely at it and see if there is dirt/lint/chocolate/peanuts/earwax/etc packed in the speaker grill. It's pretty easy for this to happen. Try blowing it out with canned air and see if that helps. Otherwise, it's probable that the speaker is going out or the connection is failing.
Click to expand...
Click to collapse
One last question. Would you please clarify whether Lumia 900 has one or more speakers? The speaker grill on the bottom of the device has apparently no noticeable dirt or other foreign material inside it, anyway I will try blow it with air, maybe it will help. One thing I can't explain to me is why everything appears to be OK with the volume level except during phone calls. As I mentioned in my first post, the audio output with music, apps, games etc. is normal. When I use the loudspeaker in phone calls, no problem. So the question: is there any other speaker in Lumia 900 which is used for phone calls, for example on the top of the device? I don't think so, but if yes, this would definitely point to a hardware problem of THAT speaker.
Anyway, I will let you know about any progress.
Kind regards
barrel owl said:
Thank you very much again for your time. And yes, I had found that link in this forum and was already duly reading it. I just did not post this because I still have no privileges to post links.
One last question. Would you please clarify whether Lumia 900 has one or more speakers? The speaker grill on the bottom of the device has apparently no noticeable dirt or other foreign material inside it, anyway I will try blow it with air, maybe it will help. One thing I can't explain to me is why everything appears to be OK with the volume level except during phone calls. As I mentioned in my first post, the audio output with music, apps, games etc. is normal. When I use the loudspeaker in phone calls, no problem. So the question: is there any other speaker in Lumia 900 which is used for phone calls, for example on the top of the device? I don't think so, but if yes, this would definitely point to a hardware problem of THAT speaker.
Anyway, I will let you know about any progress.
Kind regards
Click to expand...
Click to collapse
There are in fact two different speaker outlets. There's the one at the bottom which is speakerphone, games, apps, etc... Then there is the one at the top in that little slot. That's the one I suspect is either clogged, or going bad.
EDIT: Do you have a case installed that might be blocking that speaker?
SuperSport said:
There are in fact two different speaker outlets. There's the one at the bottom which is speakerphone, games, apps, etc... Then there is the one at the top in that little slot. That's the one I suspect is either clogged, or going bad.
Click to expand...
Click to collapse
Got it. That makes (unfortunately) perfect sense. Chances are then that the issue is actually at hardware level
SuperSport said:
EDIT: Do you have a case installed that might be blocking that speaker?
Click to expand...
Click to collapse
No case.
Thanks a lot
Same issue with my lumia asian rom...
Sent from my GT-I9300 using xda app-developers app
Wow! I thought I was going crazy....'cause I've had the same issues for the past few months. When I got my Lumia 900, I was pleasantly surprised that my in-call volume actually DIDN'T need to be set to max (10/10), and I usually dialed it back to 8/10. Nice...but it began to get quiet so that even on 10/10 it was difficult to hear callers -- especially if I was standing outside. I thought it had to do with a ROM or firmware update, but so few people noted the same problem that I just assumed my phone was faulty.
<sigh>
Anyhow, I found this thread just 30 minutes ago, read through your story, and (for whatever reason) thought it thru more fully. I realized that since I keep my phone in my pocket, maybe the thin ear speaker grill (just above the screen) is full of lint?!? I grabbed a soft, dry toothbrush and took about 30 seconds to brush it out. I could actually see the debris clearing away. Made a test phone call and voila.........my earpiece volume is loud once again! Easy fix. Almost too easy
I hope this helps.
did you ever resolved the problem?
Hi guys love the forum finally joined !
So i recently bought ebay Lumia 900 they are going for cheap =) loving it!
In my case the speaker was working great actually the first week it was way too loud kept it under 7/10 all of a sudden now
i cant hear almost anything below 8/10 and when i go all the way to 10/10 it sounds muffled like a blown speaker already tried cleaning the grill
very carefully it had dust but that didn't help and also erased averything from the about settings
.
Anymore suggestions? Im in the latest update and obviously no warranty .
Thanks :cyclops:
Hi
Are there any updates on this problem,because I am also experiencing this and I think it happened after I did an update with Zune .
Thanks
Hard Reset to Nokia Lumia to address low volume during calls
How do you to a hard reset of the phone. I am ready to try that to solve the low volume problem. I literally took the phone out of the box on Thursday last week. I am getting very frustrated.
Thanks
Hello,
from time to time, persons i'm calling tell me, that they hear really bad interence sounds. They sound like when you bring your phone near to loudspeakers. I can't hear this problems, the call is absolut clear on my side.
When I'm in the car and the phone changes to GSM/Edge, i can hear it over the car-speakers. So i think the problem depends on the GSM-Network.
Is there someone with the same problems? Did someone solved it? Does HTC know this issues?
Thanks for response,
Bond
Some here...
Same with my phone, really loud inteferences on the other side, sometimes louder than my voice. Depends also, how the phone is located in the room. While walking, the noise appears / disappears. Does this have something to do with the three build-in mics to improve the voice quality?
Android: 5.1
Firmware: 2.10.206.2
Im still dealing with this problem. And i couldn't find the absolutly right solution for it.
I bought my phone at amazon.de so i contacted them. They sent it to regenersis to repair it. Regenersis changed the following parts:
36H01982-00M - zam. 36H01936-04M; Speaker, AAC ELECTRONICS, DMSP0815D-J-01-FB
72H09061-00M - EMI Gasket, LCM FPC gasket combine absorber
74H02837-00M - zam. 74H02837-01M, Cover Pre-Assy, Plastic, CIR, Generic Color, Generic Process
The Process needed about one week incl. transfer with DHL and UPS. But after all for nothing. The problem was still there. During this week a read that sometimes this problem is produced from the SIMcard. To check this out you should "cross-change" your simcard with another one maybe from your friend. I didn't done this i just called my provider and he sent me a new card.
The problem is still there in my phone.
Another problem is, i would have to pay for a new nanoSIM. So my old SIM and the new free change SIM are a microSIM i had to cut.
I've contacted Amazon again, i will get a new device on monday. If the problem is still there on the new device i bite the bullet and pay for a native nanoSIM. And after that i have no plan.
If you can read german language... They deal with the same problem on the One M9. I've also wrote down my story there http://www.android-hilfe.de/thema/stoergeraeusche-beim-telefonieren.697510/page-2
Good Luck
After reading the thread on android-hilfe I would say chances are high that cutting your microSIM is the problem. If I were you I would try to use a "real" nanoSIM. I never experienced such problems and I'm using a "real" nanoSIM since I bought the M9.
Sorry, but using the wrong SIM causing interferences is completely nonsense. Looks more like HTC has some shielding problems with the M9.
@blackswan, i would aggree with you. There are no technical connections i could imagine. But i've read about from different sides, not just from people in forums who are oracleing about.
From my part i've got the new device from amazon. It seems the problem has been solved. The "old" One M9 was from Taiwan, the new one is from Hsinchu. Unfortunately the display of the new one is with a hint of green. I hope i can get used to it during the time. Everything else works well.
After two weeks of absence, I received my HTC back from service. What should I say? They change the speaker of my phone!!! Needless to say that the interferences still remain.
Sent again with 4 picture to explain the problem. Hopefully someone there will understand. If this try fails again, I will reverse the purchase!
I have had the same problem intermittently when connected to bluetooth in the car. Really bad feedback on the other end that i cant hear at all.
My carrier is o2uk and it happens on any band.
I wish I stole my HTC M9.
Hi,
Since I bought this phone I have (randomly) problems in out and in calls.
The other day, I had a phone interview (that I couldn't hear anything because of it) so I decided to do something.
It could be in every call, the sound suddenly sound like the volume decreases to almost 0 and like I lost my signal together.
During those calls I'm with full 4G signal and now with Feb patch (the same issue was with January patch).
Is that a familiar issue?
I'm very frustrated that my $900 flagship can't do (almost) any calls.
No, not heard of this one before. Have you contacted Google for assistance?
sounds like an escort issue
efee123 said:
Hi,
Since I bought this phone I have (randomly) problems in out and in calls.
The other day, I had a phone interview (that I couldn't hear anything because of it) so I decided to do something.
It could be in every call, the sound suddenly sound like the volume decreases to almost 0 and like I lost my signal together.
During those calls I'm with full 4G signal and now with Feb patch (the same issue was with January patch).
Is that a familiar issue?
I'm very frustrated that my $900 flagship can't do (almost) any calls.
Click to expand...
Click to collapse
I've had call issues as well. Many times I've made a call that actually went through... But I couldn't hear a ring or the other person, and they couldn't hear me. I've been trying several things to track down the issue. I'm thinking it may have something to do with wearing a smartwatch....
The watch is somehow intercepting the call. I have a Samsung Gear S3
flex360 said:
sounds like an escort issue
Click to expand...
Click to collapse
Nice! ??
efee123 said:
Hi, Since I bought this phone I have (randomly) problems in out and in calls.
Click to expand...
Click to collapse
Which carrier are you using?
Where in the World are your signals from?
Taimen_#1
Hey y'all, just for the record unfortunately the other day I had to RMA mine because all of the sudden no matter what I tried the other person couldn't hear me unless I put my mouth right up against the mic. I tried the latest factory image and restored to like new condition and everything else I could think of but the problem still persist.
Samuel Holland said:
Hey y'all, just for the record unfortunately the other day I had to RMA mine because all of the sudden no matter what I tried the other person couldn't hear me unless I put my mouth right up against the mic. I tried the latest factory image and restored to like new condition and everything else I could think of but the problem still persist.
Click to expand...
Click to collapse
I've had similar problems, google support was useless and just want to RMA to device every time. Um, how about you actually look at the code guys?