Hey guys
I was wondering if anyone can help me with fixing my touch screen option. It hasnt been working, and No i didnt drop the PDA or anything, my screen is as bright as new, but suddenly sisnce yesterday it stopped working and no soft reset or hard reset can fix this.
My phone is a SX66 of Cingular (AT&T varient)
I have been using this for almost a year without any problems at all.
UPDATE
Amid all the hard resets, all of a sudden. once my touch screen started working. but just after few mins of use it slowly started malfunctioning and finally it stopped totally. Which kinda leads me to believe that there may be a software/firmware glitch !
So I downgraded to my original system and extended roms. hard resetted, but didnt work (since i cant by pass the touch screen alignment tests, im using a remote PC based software to control my PDA as its synced through USB)
Now heres my help query. I observed that doesnt matter what ROMs (system, extended, radio etc) i have upgrade or downgrade my PDA splash screen remained as the one i originally changed to, same goes with the unlocking of my GSM PDA, i never had to use unlocker ever after the 1st time i did it.
Which means. theres a place in the PDA where these information are stored permanently and doesnt get flushed when u flush ROMs. Im guessing what if theres the TOUCHSCREEN initiation file/firmware/software which kicks in everytime when u start the PDA from the same place which doesnt get flushed. And that Touchscreen enable/disable file is either accidentally disabled or corrupt !
Is there any such file of the touch screen initiation ?
Is there any way I can remove any such files from registry, storage and copy back fresh ones ? That way i would sure its a hardware glitch and not a software. Like I said, my gut feeling is there may be a touchscreen initiation file which doesnt get flushed even when ur upgrading or downgrading the ROMs; and that file is either Disabled or Corrupt.
Can any developers help ? Would be kind if you can pass this queries to our very good friends at the xda-developers.
Thanks
Munasir
http://pdatechcenter.nl/home_uk.html
Dutch company, very pro and efficient altough tthe best way is to ship the money with the broken pda.
They have any part.
I've tried it 2 weeks ago and I'm very happy with the service.
Go and check the site
Hey Thanks for the link man, unfortunately Im based out of Asia so ya it kinda sucks as theres no repair shop around my area. Closest prolly will be Singapore or Thailand (i hope)
But im still hoping some techy at the xda-developers checks this issue and prolly be able to finally come to conclusion if its a software or a hardware fault.
Related
Hello
I did search the forums but with no success.
Ball button stopped working. Device still recognizes ball movements but pressing the ball doesn't seem to make any effect since yesterday.
Tried resetting device but no luck. To me it seems that microswitch may have been damaged.
Has anyone encountered this problem ? Should I return the device to Tmobile under warranty or is there another way to deal with it ? I also reflashed os to wm6 couple months ago. Is this breach of any warranty conditions ?
Thank you
Chris
The ball button no longer works on my Orbit. I had put it down to using the latest B&B ROM, but it could well be hardware failure. I don't really want to downgrade to a WM 5.0 based ROM to find out.
ZUCCSTER - My unit was supplied with Wm6 so I know the track ball works with that OS.
PROHIBEAT - You may be lucky enough that they ignore or do not identify the change in your flashed ROM but to my understand flashing the ROM does void the warranty. I'd say it's still worth a try in getting them to look at it if no one else comes up with options.
Hi all
My t-mobile MDA III has developed a problem in the last 2 weeks in that it keeps locking up. When you look at the phone its looks fine, the green light is flashing away but when you try and switch it on, nothing happens and I have to do reset before it comes back.
I've tried changing the rom, I was using Black & Blue v5 for a few months and it was fine but that hasn't helped.
One thing I have noticed is regardless of which ROM I use, when the phone starts up it always says "Black & Blue v5"
A hard reset hasn't helped either
Any ideas?
Similar problems in here, without the "Black and Blue V5" situation.
I've allready exchange the battery, but with no success...
I've given up to be honest, I was on a call the other day and it switched itself off! I'm back using my old Nokia :-(
I'm due an upgrade with T-mobile but they can't make up their minds about when they are going to release the Diamond2, I guess I just have to wait.
Hi,
I'm dealing with this bug since the beginning..how often does it happen to you?Does it happen with a clean ROM,what apps do you install? In my case it's not so frequent but very annoying because,as you said, from outside the device looks like perfectly working (green light blinking)..but you can't even receive a call! As a result you have a nice brick in your pocket or desk without knowing it. Anyway I still think this could be a sofware problem...I have apparently the same bug when i do a full backup with Spb Backup:when finished and restarts automatically after 15 sec it goes into this "black screen" deeeep sleeep. Eveything goes ok if I manually choose to restart my device.My ROM is equipped with S2U2 running just after you switch on the screen,maybe it could crash the whole phone occasionally, cannot prove it...going to disable it and see. These are only impressions (and no solutions) but I can say that this problem occurs to me more frequently when i play hard with my Artemis (I mean flashes..install-uninstall things..). When the pocketpc is in normal use i must admit it's quite stable. All this to tell that hopefully the device is not broken...I got one motherboard already replaced and I can tell you that the symptomes where different (fading screen...watch out folks).
Ah,by the way: That "Black&Blue v.5" screen you have is the splashscreen from an old rom you flashed that hasn't been replaced by anything because maybe new roms you put afterwards didn't include any..You can take a look here to change your splash screen:http://forum.xda-developers.com/showthread.php?t=317726
sualc said:
Hi,
I'm dealing with this bug since the beginning..how often does it happen to you?Does it happen with a clean ROM,what apps do you install? In my case it's not so frequent but very annoying because,as you said, from outside the device looks like perfectly working (green light blinking)..but you can't even receive a call! As a result you have a nice brick in your pocket or desk without knowing it. Anyway I still think this could be a sofware problem...I have apparently the same bug when i do a full backup with Spb Backup:when finished and restarts automatically after 15 sec it goes into this "black screen" deeeep sleeep. Eveything goes ok if I manually choose to restart my device.My ROM is equipped with S2U2 running just after you switch on the screen,maybe it could crash the whole phone occasionally, cannot prove it...going to disable it and see. These are only impressions (and no solutions) but I can say that this problem occurs to me more frequently when i play hard with my Artemis (I mean flashes..install-uninstall things..). When the pocketpc is in normal use i must admit it's quite stable. All this to tell that hopefully the device is not broken...I got one motherboard already replaced and I can tell you that the symptomes where different (fading screen...watch out folks).
Ah,by the way: That "Black&Blue v.5" screen you have is the splashscreen from an old rom you flashed that hasn't been replaced by anything because maybe new roms you put afterwards didn't include any..You can take a look here to change your splash screen:http://forum.xda-developers.com/showthread.php?t=317726
Click to expand...
Click to collapse
Hi...
I have a question:
How and where did you get new motherboard for artemis?
I'm from Malta and here is no htc repair service...
cheers...
zikizile said:
Hi...
I have a question:
How and where did you get new motherboard for artemis?
I'm from Malta and here is no htc repair service...
cheers...
Click to expand...
Click to collapse
replaced in Italy by HTC Italy service (Como), my phone was under warranty at that time.Phone was taken in charge by a local shop in my town that does htc service.
sualc said:
replaced in Italy by HTC Italy service (Como), my phone was under warranty at that time.Phone was taken in charge by a local shop in my town that does htc service.
Click to expand...
Click to collapse
Aha....
Well do you think they could send me mobo so I can change it myself?
Can you find me phone number or e mail so I can contact someone?pls...
Thanks!!
P.S. mine artemis had that fading screen issue..and now is dead as a brick.won't even go in boot loader...
zikizile said:
Aha....
Well do you think they could send me mobo so I can change it myself?
Can you find me phone number or e mail so I can contact someone?pls...
Thanks!!
P.S. mine artemis had that fading screen issue..and now is dead as a brick.won't even go in boot loader...
Click to expand...
Click to collapse
I'm afraid this is a hardware failure, unfortunately I don't have the repair papers with me at the moment (i'm abroad).Try to take a look in internet,I'll do the same and tell you if I find something,keep tracking this thread! Ciao
Edit: there is a Customer Care Area at htc.com where you can write an email or call them. Here's a list of phone numbers from all over Europe: http://www.htc.com/it/CA_Hotline.aspx found with Google.
Edit again:If you consider to replace it yourself,you should take a look in eBay..it may be cheaper.
Will do that.
Tried other options, but ebay is suspicious..you can find something cheap..but what if it is the same like mine??
btw..today I got reply from O2 uk...warranty is expired for 1 month!!!!
....
i Download the HTC Fuze ROM Update- Version 5.11.502.2 WWE
after i flashed it and booted it, initial setup was taking place... it said it was setting up touchFLO. everything looked good.
until...
it just rebooted!
and it keeps cycling that way. it never gets to load windows.
i have read that other people have been having trouble with touchflo after the update... but now i cant even get windows to load.
ive been trying to find solution all day. about 15 hours. i cant even flash another rom into it. i cannot hard spl. anyone?
try hold volume down + softreset, connect usb, then install stock rom (original rom)
Do u have a Fuze or a Diamond??
Fuze roms are for Fuze devices, Diamond roms are for Diamond devices only.
And you´re in the Diamond section.
You should check that.
i cannot find the original stock rom. htc.com does not have it. i also tried searching. there was a post in which a guy had the same problem. he was directed to a S.E.A. WWE ROM. i also downloaded it and gave it a try but i got an "invalid vendor id" error. i think that means i must hard spl. but i CANT. it hangs at 0%. and i cant sspl manual. cuz i cnt even boot into an OS.
yea, i have a FUZE. i am aware that fuze roms are for fuze devices and diamond roms are for diamond devices. since i have not been successful in flashing my fuze with stock OR updated rom from htc (mainly since i cannot find the stock rom,) i am trying to flash it with ANY compatible rom.. i just need this phone working at LEAST so i can boot to an Operating system.
i am stil searching and searching for a stock rom for this fuze.... because that seems like it is my only sure bet. if anyone already knows or can point me in another direction, that would be great. i will be contacting htc rightnow.
I do not know if this was your problem, but I realized that whenever I try to flash a new rom with usb devices connected on pc, the process stops. my luck that I did before hardspl
try this link
and this
try:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe
http://forum.xda-developers.com/showthread.php?t=439346
do not forget to do the next time hardspl
hi
hi did you check the wiki? http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs has all the stock roms for xdas, this link is for the touch pro, fuze raphael whichever >.>.
yes, i did check the wiki.. for each of the att roms, it says i need spl 1.90. i have the stock spl 5.10. i dont think i can flash those roms. i have been running thru so many threads, i am just about overwhelmed
marcolero, thanks for those links. it looks like that is what im looking for (http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe)
sounds like thats it. thanks. i will try that now.
good luck, hope it works!
it worked. thanks alot
but it did not solve my initial problem... the reason why i flashed it in the first place.
my htc fuze did NOT resume from standby. this problem started suddenly one day. after the backlight dims after 30 sec, and then the lcd turns off after 1 min, pressing the power button did not wake my phone up. i was, however, able to turn the volume up and down, and heard the notification sounds.
since i could not manually hard reset my phone (the reset button did not work when pressed with my stylus) i decided to update my phone with the rom provided by htc website.
flashing was successful, but my phone kept rebooting before it loaded windows.
so now i had another problem. i couldnt even hard spl, or load any other rom. but thankfully, after much confusion and help from you guys, i found the stock fuze rom
after i flashed my phone with the rom you guys provided, i still had the problem in which my phone would not wake up after standby.
it turned out that getting a new sim card fixed my problem.
kinda makes sense... well, somehow... because i read that another guy in this forum solved HIS problem by messing with the phone settings. (choosing gsm or 3g instead of auto)
i wonder if i should make another thread for this problem and its solution. bah....
i wonder how many people have sent in their phone for repair when the solution was as simple as this. i myself, thought my lcd was damaged. becuase my phone got wet couple months ago and smudged the screen. on top of that, this phone was bought refurbished. heh... what a dilema.
thanks all
Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.
nlel said:
Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.
Click to expand...
Click to collapse
i had sufferd from the same problem as u.
but my problem was,i downloaded a radio rom patch which was going to make my jamin from 2g to 4g.i tried to install it and it makes my cell dead.becus of low battery.once ur cell phone becomes failure during rom flashing it will not accept even charging.now condition was same when i turn my cell phone it comes just for may be few seconds and becomes down but red light turns on some times.there is a way.charge ur mobile battery using desktop charger and make it charge just for 45 minuts or ur baterry will blown up.after this connect ur phone with usb cable and starts upgrading again.it will prove helpful.thank u...
I have this new T-Mobile Touch Pro 2. I currently have the Stock European ROM (6.5) on it. Before that, I was using the TMO 6.5 version. My problem is that the phone randomly freezes/dies/turns itself off while sitting idle. And every time it happens, I either have to soft reset it or take the battery out and put it back in to turn it back on. Simply pressing the power button doesn't do anything. Funny thing is that this phone is a replacement that was sent to me by T-Mobile because my first device was doing the same thing (which I had for about a month). T-Mobile tech support was just as lost as me. Can anyone here help me?
I have the exact same problem! Have you found a solution or at least learned the cause of the problem ?
Phone turns off ramdomly
Hi
I have the same problem the phone is shutting down ramdomly without any warning and i have to use the power button to turn it on again
any solution guys ??
Did you task29 the rhodium before flashing the new rom?
Sometimes flashing the new rom doesn't clear the memory properly leaving traces of old files to foul up the operation. Flashing task29 before flashing a new rom will stop this.
After you flash task29 there will be NO os on the rhodium. You will need to pull the battery, Put it into bootloader and then flash new rom from PC or use sd card method.
Cheers...
I have exactly the same problem, 2-3 times a day, I need to soft reset it. The phone was working well until I moved from 6.1 (original) to 6.5; I believe the new radio has issues. Any recommendation, flashing the radio does not solve the problem.
I used to have 1-3 SODs a day. Now I have only one SOD a month. My solution was to remove compact framework 3.5 and that weathersolution where you can add new cities. By the way; I upgraded to WM 6.5. Before the upgrade I had no SODs.
Sorry to bring up an old topic, but I recently acquired a Touch Pro 2 (RHOD100, original HTC model) and having exact the same issue. There's no saying when it's happening, but always during an action. Had it when pressing the End key after a call, when pulling the Usb cable from the device, and during other things too.
Hardware seems fine, battery is firmly in place and contacts are fine, and clean.
Having factory WM 6.5 Rom on it. And like mentioned before, I also do have Compact Framework 3.5 installed since it's required by some of my software.
Anyone ever found a solution that's confirmed to solve the issue?
I'm sorry for bumping up an old thread but after doing a search this was the first one that was listed which isn't 'That old'. I have just bought one of these phones, brand new, from factory. It comes with windows 6.5 and runs the OS version for the phone is - 5.2.21887 (21887.5.0.86) The phone seems to randomly just shut off without notice and to be able to turn it back on again to use it, I've got to take the battery out and put it back in again, then it will be able to turn back on. When the phone does enter the state of completely turning itself off. I have noticed that my notification LED light does flash green, I don't know why it does this. But if anyone has some help for me to sort this problem out and enable me to use my phone perfectly then that would be great!
Yet again, sorry for bumping up an oldish thread
Sorry if a thread has been started on this before, but i cant seem to find any solution to my problem. Seems to be quite unique.
Basically a few days ago i took my play outta my pocket and the screen was totally unresponsive, the phone itself still worked, when opening the joypad i could still use the phone as normal.
The first thing i tried was updating the phone to the newest firmware, this did help i got functionality back, but the problem was not entirely fixed. I now have a dead spot on my screen that is totally unresponsive. When you open up the dial pad the area where numbers 4,5, and 6 doesn't work at all.
I initially thought that this was a virus of some kind but from scanning the SD card and Installing an antivirus on the phone and scanning it i have not found a thing. So now i think it must be Drivers or something. So now i am attempting to flash the phone back to 4.0.A.2.368 in hopes that the older software may fix it. Im pretty sure that this cannot be hardware, surely the whole screen would die if it was ?
Any thoughts ? a quick response would be very much appreciated as i am supposed to be selling it tomorrow !!!!
O a little extra thing, removing the SD card initially seemed to help but not anymore.
PHONE SPECS
R800i running 2.3.4, build number 4.0.2.A.0.42
UK phone
Please help !
EDIT:Ok successfully flashed phone back to 2.3.3 but the problem still occurs
You can try to dial *#*#7378423#*#* in your dial pad, select service test, then touchscreen and check the screen there. Perhaps there you'll learn if it's a hardware or software fault.