[Q] Xperia play screen problem - Xperia Play Q&A, Help & Troubleshooting

Sorry if a thread has been started on this before, but i cant seem to find any solution to my problem. Seems to be quite unique.
Basically a few days ago i took my play outta my pocket and the screen was totally unresponsive, the phone itself still worked, when opening the joypad i could still use the phone as normal.
The first thing i tried was updating the phone to the newest firmware, this did help i got functionality back, but the problem was not entirely fixed. I now have a dead spot on my screen that is totally unresponsive. When you open up the dial pad the area where numbers 4,5, and 6 doesn't work at all.
I initially thought that this was a virus of some kind but from scanning the SD card and Installing an antivirus on the phone and scanning it i have not found a thing. So now i think it must be Drivers or something. So now i am attempting to flash the phone back to 4.0.A.2.368 in hopes that the older software may fix it. Im pretty sure that this cannot be hardware, surely the whole screen would die if it was ?
Any thoughts ? a quick response would be very much appreciated as i am supposed to be selling it tomorrow !!!!
O a little extra thing, removing the SD card initially seemed to help but not anymore.
PHONE SPECS
R800i running 2.3.4, build number 4.0.2.A.0.42
UK phone
Please help !
EDIT:Ok successfully flashed phone back to 2.3.3 but the problem still occurs

You can try to dial *#*#7378423#*#* in your dial pad, select service test, then touchscreen and check the screen there. Perhaps there you'll learn if it's a hardware or software fault.

Related

Help !! My SX66 touchscren stopped working !!

Hey guys
I was wondering if anyone can help me with fixing my touch screen option. It hasnt been working, and No i didnt drop the PDA or anything, my screen is as bright as new, but suddenly sisnce yesterday it stopped working and no soft reset or hard reset can fix this.
My phone is a SX66 of Cingular (AT&T varient)
I have been using this for almost a year without any problems at all.
UPDATE
Amid all the hard resets, all of a sudden. once my touch screen started working. but just after few mins of use it slowly started malfunctioning and finally it stopped totally. Which kinda leads me to believe that there may be a software/firmware glitch !
So I downgraded to my original system and extended roms. hard resetted, but didnt work (since i cant by pass the touch screen alignment tests, im using a remote PC based software to control my PDA as its synced through USB)
Now heres my help query. I observed that doesnt matter what ROMs (system, extended, radio etc) i have upgrade or downgrade my PDA splash screen remained as the one i originally changed to, same goes with the unlocking of my GSM PDA, i never had to use unlocker ever after the 1st time i did it.
Which means. theres a place in the PDA where these information are stored permanently and doesnt get flushed when u flush ROMs. Im guessing what if theres the TOUCHSCREEN initiation file/firmware/software which kicks in everytime when u start the PDA from the same place which doesnt get flushed. And that Touchscreen enable/disable file is either accidentally disabled or corrupt !
Is there any such file of the touch screen initiation ?
Is there any way I can remove any such files from registry, storage and copy back fresh ones ? That way i would sure its a hardware glitch and not a software. Like I said, my gut feeling is there may be a touchscreen initiation file which doesnt get flushed even when ur upgrading or downgrading the ROMs; and that file is either Disabled or Corrupt.
Can any developers help ? Would be kind if you can pass this queries to our very good friends at the xda-developers.
Thanks
Munasir
http://pdatechcenter.nl/home_uk.html
Dutch company, very pro and efficient altough tthe best way is to ship the money with the broken pda.
They have any part.
I've tried it 2 weeks ago and I'm very happy with the service.
Go and check the site
Hey Thanks for the link man, unfortunately Im based out of Asia so ya it kinda sucks as theres no repair shop around my area. Closest prolly will be Singapore or Thailand (i hope)
But im still hoping some techy at the xda-developers checks this issue and prolly be able to finally come to conclusion if its a software or a hardware fault.

[Q] Desire HD No Service Issue

I have an unlocked DHD that's about 10 months old, since the beginning of the month, it's intermittently been saying "no service". Normally a switch in and out of Airplane Mode sorts the problem out.
I know it's not a sim card issue as I'm now on my third sim card, and the problem still persists. Occasionally my phone fails to recognize the sim card altogether, and I get a "please insert sim" message when I boot up the phone. It doesn't matter what network the phone is on, the problem is still there.
Any ideas?
Thanks
is it stock firmware or have you rooted and flashed any ROMs on it? If not, simplest thing to do is get call HTC UK, it's still under warranty so they will pick it up and fix it. A mate of mine had intermittent issue with power button on his Desire and got is sorted with HTC. They picked up and returned phone in week, completely fixed.
It originally happened to me on stock firmware, which prompted me to root and flash ARHD 6.1.0. I have also flashed a new radio, but the problem is still there, meaning that it has to be hardware related.
If I have to I can flash back to stock so that HTC can repair the device. Although I have heard horror stories of devices being returned with just a reflash from HTC, so I'm a little reluctant to send it off to them.
Thanks for your help. I guess I'll have to send it off to HTC if I can't find a fix for it :/
FIXED!
Ok, I sent my phone off to HTC on wednesday last week, and it's just arrived back. Pretty quick service really! The problem seems to be fixed, for the time being, as it was an intermittent fault.
Anyway, I was wondering if anyone here would be able to tell me what the part they replaced was?
On the enclosed piece of paper it says:
Parts replaced:
GPS Cover (Brown)
Sponge, sponge_under MB cover, SRS 70p, ACE
I'm guessing that MB stands for motherboard, any other ideas as to what this "sponge" might be?
Thanks in advance
Get appkiller or something free memory recover or so run it and wait 1second turn of screen wait 1 second turn it on aund u can put ur pin code and u have service!

[Q] Screen's gone fuzzy and weird - Solved

My Captivate Glide's screen does this whenever I turn it on:
I didn't drop it or get it wet, it just started doing this randomly.
I live in the UK and ordered the phone unlocked over eBay so I can't take it into an AT&T store, sadly.
Do you guys know if there's anything I could do myself or anything someone more experienced in repairing mobile phones could do to fix the screen?
This is bearing in mind that not many people over here have seen one of these phones though.
Any help would be massively appreciated. Thanks guys.
you was using still GB right? just flash ics via odin, with one click or with a tar file
This is UCLH2 without one click
http://androidromupdate.com/2012/09/...ota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/...ptivate-glide/
and there is for one click
http://www.androidauthority.com/captivate-glide-sgh-i927-att-android-4-0-4-ics-uclg9-leak-110365/
i think that only one click wipe your internal storage. but is the bes (in my opinion). try it, dont have anything to lose
No, I already updated it to ICS. Should I reinstall it? Will that fix the screen? How will I manage to do it with the screen all messed up?
if you can put in download mode, then you can. Its weird because i only see that problem with GB. Put in download mode and then reinstall
I just tried putting it into download mode but I get the exact same thing.
Thats weird, the problem is weird because it never happen to me in download mode, maybe you can try it without battery, or let the phone without battery a couple of hours, etc.
Dont Know what you cand o, because if you cant enter in download mode, you will be no able to flash ICS
Hrm... that purple splotch in the bottom left of the screen doesn't look so good... Almost appears as if it had been dropped on that corner at some point in the phone's history. I am tempted to say that is a hardware issue, though. Reminds me of when the flex cable for my laptop's display started shorting out many years ago. Might be repairable, but, might be a costly repair depending on what all needs to be replaced. I can't imagine replacing the software on it will do much, though, sorry to say. You could give it a shot, you can verify if your phone made it into download mode without the display by loading up odin and seeing if it detects under that, and then running the one click install (or any other since you'd have odin running anyway) but I wouldn't expect much.
If you're not getting the Samsung/Rogers logo screen, you're done. Either the screen is physically damaged, or the bootloader is corrupt. There's no saving that one, sadly.
yes, try what Artemis-kun say. put in download mode and connect, and see if odin detected. Or maybe just turn on the phone and wait a little, then try to call to your phone, if the phone ring or appears to be on, then is a hardware problem.
But try what Artemis-kun, maybe you have luck
PD: now i see better the image and it seems little different from what it happens to me. if you turn on, inmediatly happen that? or screen banish slowly?
AW: [Q] Screen's gone fuzzy and weird - need help please
There should be a cable, connecting the hardware to the display. Maybe it loosened, you should check out the video of a guy tearing his glide apart, hopefully youll find something to repair there.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
Hey guys, you'll be glad to hear I finally fixed my Glide by installing a new screen assembly from Repairs Universe.

[Q] Touchscreen gone full retard! - Is it fixable?

Ok, so half a year ago i used my xperia arc for a couple of minutes, locked it. And then when i was about to unlock it just 2 minutes later the phone started vibrating, the slide to unlock button was blinking and the lower part of the screen was not responding to my touch.
I could however unlock the phone by swiping my finger from left to right about 2,5cm higher than the swipe to unlock button is located.
.
I delivered it to service and they told me it was water damage to the motherboard, and that i had to get a new phone. (I dont think its water damage, since the water sensors where triggered when i lost the phone in the snow half a year before this happened, and at the time the screen malfunctioned the phone had been dry for ages)
I now own a iPhone 5, but it would be nice to have a phone i could use when in dangerous situations, camping in the forest, skiing etc.
Now i have tried to connect my Arc to the pc and opened up pc companion, but i have lost the SIM card a long time ago, and i can not enter the unlock pattern on my phone due to the weird screen, so i am not able to troubleshoot the phone via that program.
So i was wondering if there is any chance for me to rescue my phone, either it is software or screen replacement i need.
(If a new SIM is needed for troubleshooting i can just go to the store and get one)
I can also upload a video of the phone if that would be to any help.
Edit: Seems like every time i touch the upper/middle part of the screen the lower part of the screen also registers my touch.
Thank you for helping me out with this troublesome issue.
snorketre said:
Ok, so half a year ago i used my xperia arc for a couple of minutes, locked it. And then when i was about to unlock it just 2 minutes later the phone started vibrating, the slide to unlock button was blinking and the lower part of the screen was not responding to my touch.
I could however unlock the phone by swiping my finger from left to right about 2,5cm higher than the swipe to unlock button is located.
.
I delivered it to service and they told me it was water damage to the motherboard, and that i had to get a new phone. (I dont think its water damage, since the water sensors where triggered when i lost the phone in the snow half a year before this happened, and at the time the screen malfunctioned the phone had been dry for ages)
I now own a iPhone 5, but it would be nice to have a phone i could use when in dangerous situations, camping in the forest, skiing etc.
Now i have tried to connect my Arc to the pc and opened up pc companion, but i have lost the SIM card a long time ago, and i can not enter the unlock pattern on my phone due to the weird screen, so i am not able to troubleshoot the phone via that program.
So i was wondering if there is any chance for me to rescue my phone, either it is software or screen replacement i need.
(If a new SIM is needed for troubleshooting i can just go to the store and get one)
I can also upload a video of the phone if that would be to any help.
Thank you for helping me out with this troublesome issue.
Click to expand...
Click to collapse
I correct my self, the video would be really useful, if you could please post it, thanks.
Ahhh.... cant post "outside links"... i uploaded the video on youtube...
Can i upload it on this site somewhere?
snorketre said:
Ahhh.... cant post "outside links"... i uploaded the video on youtube...
Can i upload it on this site somewhere?
Click to expand...
Click to collapse
Use the youtube video feature on the forum.
Take the video code and put it between youtube tags, for example
If video's link is http://www.youtube.com/watch?v=JmvCpR45LKA, then the video code is everything after =, in this case it is
JmvCpR45LKA
Click to expand...
Click to collapse
So you have to put it between youtube tags, like this
Code:
[ YOUTUBE]JmvCpR45LKA[/YOUTUBE]
(Remove the space between [ and Y, I removed it to show, how it works.)
Then it appears like this
This was just an example. Post your video by the same method.
Have you tried flashing stock firmware?
From what I think this is that somehow ur screens size has been reduced in the system, bcuz if the screen would have gone bad u wudnt be able to unlock it from 2.5cm above the actual place
But this is just me guessing a reason
I suggest you flash stock firmware using flashtool, or use repair option on PC companion
There are many guides on xda to use flashtool
Sent from my LT18i
Ok, so here is a cropped clip of the phone, at about 01:00 i managed to unlock the phone, but as you see that does not help me...
Sorry for awkward camera handling
snorketre said:
Ok, so here is a cropped clip of the phone, at about 01:00 i managed to unlock the phone, but as you see that does not help me...
Sorry for awkward camera handling
Click to expand...
Click to collapse
Flash stock firmware with SEUS.
Prider555 said:
Flash stock firmware with SEUS.
Click to expand...
Click to collapse
I found a tutorial on how to do it, but the link to download seus sends me to sonymobile.com/uk... and i am not able to find a download, would you mind helping me out?
http://forum.xda-developers.com/showthread.php?t=1376184
This is the tutorial i found, would this work?
snorketre said:
Ok, so half a year ago i used my xperia arc for a couple of minutes, locked it. And then when i was about to unlock it just 2 minutes later the phone started vibrating, the slide to unlock button was blinking and the lower part of the screen was not responding to my touch.
I could however unlock the phone by swiping my finger from left to right about 2,5cm higher than the swipe to unlock button is located.
.
I delivered it to service and they told me it was water damage to the motherboard, and that i had to get a new phone. (I dont think its water damage, since the water sensors where triggered when i lost the phone in the snow half a year before this happened, and at the time the screen malfunctioned the phone had been dry for ages)
I now own a iPhone 5, but it would be nice to have a phone i could use when in dangerous situations, camping in the forest, skiing etc.
Now i have tried to connect my Arc to the pc and opened up pc companion, but i have lost the SIM card a long time ago, and i can not enter the unlock pattern on my phone due to the weird screen, so i am not able to troubleshoot the phone via that program.
So i was wondering if there is any chance for me to rescue my phone, either it is software or screen replacement i need.
(If a new SIM is needed for troubleshooting i can just go to the store and get one)
I can also upload a video of the phone if that would be to any help.
Thank you for helping me out with this troublesome issue.
Click to expand...
Click to collapse
If i was U
for first work i'll flash an stock firmware using flashtool
Testing out sony update service now :silly: Hope it works
Ok, so sony update service set my phone to factory default, updated it to android 4.(something) aaaanndddd....... screen is still not working
s.bluedreams said:
If i was U
for first work i'll flash an stock firmware using flashtool
Click to expand...
Click to collapse
I cant rly enable usb debugging, so i think im out of luck there
Edit: Flashed the phone with flashtool, screen still not working :L
Note that this phone have never been attempted rooted or similar.
Ok ya it should have upgraded u to ICS 4.0.4
But I guess I have no other solution, sorry :-/
Sent from my LT18i
No-one else?
None of you know how to fix this?!?
Just give me some feedback, no answers does me no good :L
3rd bump...
Bump, and... how do i delete a reply?
Super uber bump...
Yet another bump

[Q] Touchscreen not responding

Hello guys, I need your help.
Today, out of the blue, my wife's ION (lt28at) touchscreen stopped responding. The phone boots just fine (perhaps a bit slower than before, but that's my appreciation), messages are received, apps update automatically, but it doesn't respond to touch. How could it happened? we were just arriving home from a running workout, we were sitting on the porch and the phone rebooted on its own, after that it stopped responding to touch.
Now I've got a very sad wife, very little chance of getting a new device (the market in Venezuela is very restricted and limitative), and no clue as to how to fix it.
Please if any of you can help me here, it will be most appreciated.
Edit: Forgot to mention. the device has its bootloader locked. Firmware updated to ICS 6.1.C.1.111. Rooted (probably about 9 months ago).
rupalazzi said:
Hello guys, I need your help.
Today, out of the blue, my wife's ION (lt28at) touchscreen stopped responding. The phone boots just fine (perhaps a bit slower than before, but that's my appreciation), messages are received, apps update automatically, but it doesn't respond to touch. How could it happened? we were just arriving home from a running workout, we were sitting on the porch and the phone rebooted on its own, after that it stopped responding to touch.
Now I've got a very sad wife, very little chance of getting a new device (the market in Venezuela is very restricted and limitative), and no clue as to how to fix it.
Please if any of you can help me here, it will be most appreciated.
Edit: Forgot to mention. the device has its bootloader locked. Firmware updated to ICS 6.1.C.1.111. Rooted (probably about 9 months ago).
Click to expand...
Click to collapse
Try taking a backup of data and re installing the software using Sony PC Companion.
Sorry for the lack of response. As suggested I tried to repair the firmware via Sony PC Companion. No success there. Looks like somehow its some piece of hardware malfuctioning.
I'm going to try to open the device and see if something is out of place. I'll post what happens then.
my device -->>Xperia S
same thing happen with me after shutdown when i turned it on back(pressing power to ON)
the phone was slow and after 1 or 5 min touch screen not responding...
so i tried switching off but touch screen was not working so i opened by phone backpanel with screwdriver
after that i took out the battery and placed it back.
then again i turned it on after that everything was fine my touchscreen was working good..
i dont know its was my luck or something ..
PLZ dont open your phone if you dont Know..!!!

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