[Q] Touchscreen not responding - Sony Xperia S, Acro S, Ion

Hello guys, I need your help.
Today, out of the blue, my wife's ION (lt28at) touchscreen stopped responding. The phone boots just fine (perhaps a bit slower than before, but that's my appreciation), messages are received, apps update automatically, but it doesn't respond to touch. How could it happened? we were just arriving home from a running workout, we were sitting on the porch and the phone rebooted on its own, after that it stopped responding to touch.
Now I've got a very sad wife, very little chance of getting a new device (the market in Venezuela is very restricted and limitative), and no clue as to how to fix it.
Please if any of you can help me here, it will be most appreciated.
Edit: Forgot to mention. the device has its bootloader locked. Firmware updated to ICS 6.1.C.1.111. Rooted (probably about 9 months ago).

rupalazzi said:
Hello guys, I need your help.
Today, out of the blue, my wife's ION (lt28at) touchscreen stopped responding. The phone boots just fine (perhaps a bit slower than before, but that's my appreciation), messages are received, apps update automatically, but it doesn't respond to touch. How could it happened? we were just arriving home from a running workout, we were sitting on the porch and the phone rebooted on its own, after that it stopped responding to touch.
Now I've got a very sad wife, very little chance of getting a new device (the market in Venezuela is very restricted and limitative), and no clue as to how to fix it.
Please if any of you can help me here, it will be most appreciated.
Edit: Forgot to mention. the device has its bootloader locked. Firmware updated to ICS 6.1.C.1.111. Rooted (probably about 9 months ago).
Click to expand...
Click to collapse
Try taking a backup of data and re installing the software using Sony PC Companion.

Sorry for the lack of response. As suggested I tried to repair the firmware via Sony PC Companion. No success there. Looks like somehow its some piece of hardware malfuctioning.
I'm going to try to open the device and see if something is out of place. I'll post what happens then.

my device -->>Xperia S
same thing happen with me after shutdown when i turned it on back(pressing power to ON)
the phone was slow and after 1 or 5 min touch screen not responding...
so i tried switching off but touch screen was not working so i opened by phone backpanel with screwdriver
after that i took out the battery and placed it back.
then again i turned it on after that everything was fine my touchscreen was working good..
i dont know its was my luck or something ..
PLZ dont open your phone if you dont Know..!!!

Related

[Q] Xperia play screen problem

Sorry if a thread has been started on this before, but i cant seem to find any solution to my problem. Seems to be quite unique.
Basically a few days ago i took my play outta my pocket and the screen was totally unresponsive, the phone itself still worked, when opening the joypad i could still use the phone as normal.
The first thing i tried was updating the phone to the newest firmware, this did help i got functionality back, but the problem was not entirely fixed. I now have a dead spot on my screen that is totally unresponsive. When you open up the dial pad the area where numbers 4,5, and 6 doesn't work at all.
I initially thought that this was a virus of some kind but from scanning the SD card and Installing an antivirus on the phone and scanning it i have not found a thing. So now i think it must be Drivers or something. So now i am attempting to flash the phone back to 4.0.A.2.368 in hopes that the older software may fix it. Im pretty sure that this cannot be hardware, surely the whole screen would die if it was ?
Any thoughts ? a quick response would be very much appreciated as i am supposed to be selling it tomorrow !!!!
O a little extra thing, removing the SD card initially seemed to help but not anymore.
PHONE SPECS
R800i running 2.3.4, build number 4.0.2.A.0.42
UK phone
Please help !
EDIT:Ok successfully flashed phone back to 2.3.3 but the problem still occurs
You can try to dial *#*#7378423#*#* in your dial pad, select service test, then touchscreen and check the screen there. Perhaps there you'll learn if it's a hardware or software fault.

Repair bricked phone

Hi everybody!
I have an almost 2 years old DHD which I think is completely bricked. It was working for approximately one years perfectly and then suddenly it stopped working. Whenever I tried to turn it on, it only vibrated once and did nothing more. Sometimes it turned on and these working periods were enough to restore to stock condition (It was rooted and had Eng S-OFF before.). I had brought it to service and they said they was not going to repair it as the device got water damaged. I'm pretty sure it was not! After a few weeks, it started working again. I was using it for 3 months then it bricked again and it's the situation today as well.
Previous week I looked into the development thread and saw all of these new amazing roms. So I took my DHD to see if it's working or not. The situation is the same. Everytime I power it on, the phone only vibrates once and nothing happens. I'm not able to get into hboot mode. At some very rare occassions the phone turns on and works flawlessly till reboot. When I connect it with USB, the computer doesn't recognize it. Battery is charged, I even tried another battery.
Does anybody know what happens with the phone? I'm open to any possible solutions to try. Please don't suggest to bring it to service or repair it, because I have another phone, just want to try to recover it and ask your ideas about the problem.
Thanks in advance!
Greetings,
Adam
So you say you cant enter in fastboot or recovery?
Since it's intermittent, my guess is it is a hardware problem. Some kind of bad contact/loose connection. Make sure everything looks good on your battery door and the battery contacts inside the phone.
paescheh said:
So you say you cant enter in fastboot or recovery?
Click to expand...
Click to collapse
I cannot enter into hboot mode. Didn't try recovery, but assume it's the same.
waterbox said:
Since it's intermittent, my guess is it is a hardware problem. Some kind of bad contact/loose connection. Make sure everything looks good on your battery door and the battery contacts inside the phone.
Click to expand...
Click to collapse
I also think it's a hardware problem. Will take a more careful look at the battery.
Sent from my CM10-powered GT-I9103
need help
im having trouble finding post option on page.i recently rooted my phone.all was well until i used font app sms pro and emoji plug in.i also forgot o disable auo update.worked for 10 minutes then apps wouldnt load.whil attempting to uninstall via recovery...since no other options worked...i wiped my system....now recovery says E:no os...please help...im using vm htc 1 v cdma...
goofed again said:
im having trouble finding post option on page.i recently rooted my phone.all was well until i used font app sms pro and emoji plug in.i also forgot o disable auo update.worked for 10 minutes then apps wouldnt load.whil attempting to uninstall via recovery...since no other options worked...i wiped my system....now recovery says E:no os...please help...im using vm htc 1 v cdma...
Click to expand...
Click to collapse
Wrong sub forum buddy, post in the One V Forum.
Its possible that there isn't "water damage", but there could be moisture getting into the phone causing it to act erratic. To cancel out that possibility, submerge it in a closed container full of rice for a few days
Sent from a satellite

Touch not responding and boot issues :(

Hi,
I recently got my phone unlocked via testpoint (I think) and it was fine for a week or so but then the touch screen started locking up after i turn the screen on and bring up the lock screen and wouldn't respond to my touches (so I can't answer my calls/texts until I restart my phone), the screen itself was fine as I can see everything still and the phone still responds as the gamepad is still functioned so I could turn it off and on again which then fixed it for a few hours.
This has been happening a lot recently and a new problem has developed which is that it will not boot properly, if I have it plugged in and boot from the "charging mode" its fine but the screen doesn't work until about 10 reboots and on battery it hangs at the Sony Ericsson text screen (On boot) and I have to battery pull it and reboot it many times before it will boot successfully again.
It is running a stock gingerbread ROM (Build .42 - rooted). This worked perfectly and never locked up once before the unlock, so I'm placing my suspicions on that. -.-
any ideas for fixes are greatly appreciated as having this phone doing this ALL THE TIME is very frustrating and seems to be happening more regularly and sometimes even when the screen is turned on and I'm using the device.
Thanks in advance and for reading all of that (If you did )
The fact that you unlocked it shouldn't matter that it's having issues booting up. I had mine unlocked via testpoint and it was all good. Try reflashing your stock FTF.
I think build .42 is Verizon, right? But what phone version do you have?
I have the R800i - originally locked to orange. I flashed a .42 build i fund on the internet, i think it was a Chinese ROM as it came with Chinese keyboard etc. and various Chinese apps
hmm, as I'm typing this I'm waiting for it to reboot - Not working -.- I got told by the guy who unlocked it that i cant update my phone or it may blank screen on me or something? i didn't want to risk anything by re-flashing it as i don't want to have to buy a new phone if this one completely messes up to the point that it's bricked I'm thinking a reflash is the way to go... Can titanium backup backup whatsapp properly so i dont have to sort out my activation stuff again? it's assigned to my old number atm so yeahh...
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
ILikeTheWayYouMove2 said:
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Well while it certainly is true that everything stops it's not quite for no reason i mean there is most certainly some reason, it's not like the device just randomly decides "im perfectly fine but i wont work anymore" if it's a broken contact a lose cable or a fried chip something IS to blame for malfunctions and if there is a specific pattern of malfunctions it may be possible to track back just what component gave up.
So thank you for notifying me that things break at times i will still continue to wait if somebody possibly has more detail on this particular malfunction though.
Grey-fox-13 said:
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Click to expand...
Click to collapse
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Sounds like the exact same problem yes (including the gamepad navigation) would you mind keeping me/us updated over how it goes? what they blame to be the culprint etc?
friends too..
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
slyhedgehog56 said:
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
Click to expand...
Click to collapse
I have the same exact problem ,I made a very interesting detailed thread about it a few minutes ago , please have
a look at it and put a comment or something ...
Totally Depressed : My Xperia Play is Stuck at Sony Ericsson Text at Boot Screen !
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
sewer56lol said:
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
Click to expand...
Click to collapse
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Grey-fox-13 said:
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Click to expand...
Click to collapse
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
sewer56lol said:
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Grey-fox-13 said:
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Click to expand...
Click to collapse
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Yes i know that you mentioned it however i thought they would/could check the status using the IMEI and could tell if it was locked nlocked though admittingly getting the code to unlock it using th IMEI does not actually mean that you unlocked it... ut alrigh thanks again
sewer56lol said:
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
Click to expand...
Click to collapse

[PLEASE READ] 4.3 Update Crashes Phone!!

PLEASE TAKE THE TIME TO READ, THANK YOU.
Hello,
I am a Galaxy Nexus user, non rooted, running Android version 4.3. Yesterday I was running 4.2.2 and everything was fine and running as normal. Keep in mind I never rooted my phone, although I have to others in the past. My Nexus was running pure official 4.2.2. I had been waiting for the 4.3 update and was extremely excited when I was the notification that it was ready for my phone. I quickly downloaded it and then it rebooted the phone, as any update should. That's where everything went downhill. The phone started to lag immediately when I turned it on. It was sputtering and jerking but I just thought it was getting used to the update. Then the phone would loose its onscreen buttons and turn the page that I was looking at full screen (meaning I couldn't press home or back, because they simply just weren't there). Then the phone froze all together and after waiting 20 minutes I finally took the battery out and tried again. The EXACT same thing has been happening ever since yesterday and it has made the phone unusable because it will freeze 5 minutes into turning it on. And we then screen times out, the screen will not turn back on, as if the phone was off, when it is not. I'm very frustrated because the phone was working flawlessly before the update and now I have to use my retired G1 because the phone is that unresponsive. I was just hoping someone could please help me, or has a similar story and could make this known to Google. Thank you for reading, please if you can, help me.
Justin
holiday29 said:
PLEASE TAKE THE TIME TO READ, THANK YOU.
Hello,
I am a Galaxy Nexus user, non rooted, running Android version 4.3. Yesterday I was running 4.2.2 and everything was fine and running as normal. Keep in mind I never rooted my phone, although I have to others in the past. My Nexus was running pure official 4.2.2. I had been waiting for the 4.3 update and was extremely excited when I was the notification that it was ready for my phone. I quickly downloaded it and then it rebooted the phone, as any update should. That's where everything went downhill. The phone started to lag immediately when I turned it on. It was sputtering and jerking but I just thought it was getting used to the update. Then the phone would loose its onscreen buttons and turn the page that I was looking at full screen (meaning I couldn't press home or back, because they simply just weren't there). Then the phone froze all together and after waiting 20 minutes I finally took the battery out and tried again. The EXACT same thing has been happening ever since yesterday and it has made the phone unusable because it will freeze 5 minutes into turning it on. And we then screen times out, the screen will not turn back on, as if the phone was off, when it is not. I'm very frustrated because the phone was working flawlessly before the update and now I have to use my retired G1 because the phone is that unresponsive. I was just hoping someone could please help me, or has a similar story and could make this known to Google. Thank you for reading, please if you can, help me.
Justin
Click to expand...
Click to collapse
Did you tried a full wipe?
tatazeuz said:
Did you tried a full wipe?
Click to expand...
Click to collapse
I have not tried that, only because I hoped there would be an alternate way without me having to format anything.
holiday29 said:
PLEASE TAKE THE TIME TO READ, THANK YOU.
Hello,
I am a Galaxy Nexus user, non rooted, running Android version 4.3. Yesterday I was running 4.2.2 and everything was fine and running as normal. Keep in mind I never rooted my phone, although I have to others in the past. My Nexus was running pure official 4.2.2. I had been waiting for the 4.3 update and was extremely excited when I was the notification that it was ready for my phone. I quickly downloaded it and then it rebooted the phone, as any update should. That's where everything went downhill. The phone started to lag immediately when I turned it on. It was sputtering and jerking but I just thought it was getting used to the update. Then the phone would loose its onscreen buttons and turn the page that I was looking at full screen (meaning I couldn't press home or back, because they simply just weren't there). Then the phone froze all together and after waiting 20 minutes I finally took the battery out and tried again. The EXACT same thing has been happening ever since yesterday and it has made the phone unusable because it will freeze 5 minutes into turning it on. And we then screen times out, the screen will not turn back on, as if the phone was off, when it is not. I'm very frustrated because the phone was working flawlessly before the update and now I have to use my retired G1 because the phone is that unresponsive. I was just hoping someone could please help me, or has a similar story and could make this known to Google. Thank you for reading, please if you can, help me.
Justin
Click to expand...
Click to collapse
Hi Justin,
I'm also a Galaxy Nexus user and the exact same thing happened to me.
I guess you already did a full wipe or threw your phone in the trash since you posted this several days ago haha. I did wipe my phone cuz it appeared to be the only option left, I fastbooted 4.3 factory image that I downloaded from the Google site.
It just so happens that yesterday I reinstalled (on 4.3 already) Lightflow LED Notifications app (last version, 3.8 I think, - when all of this happened I didn't have the last version - and the curse was back on. The same thing started to happen, the freeze, the buttons dissapearing, etc. So I obviouly proceeded to uninstall the app and guess what? Problem solved.
So I was just telling you this in case you still have your issue or if anybody else comes accross with the same problem.
I cannot be absolutely sure it's a crash between the update and the app but I think, at least on my phone, it was pretty obvious.

Nexus 5x phone on , but nothing shows. (No bootloop)

Hi All, I'm new to XDA. I bought my LG Nexus 5x in 2016 (July). Since last week my phone isn't working. This is what happens.
When I switch on the phone after full charge. It starts with a very small white light ,but no display (no logo , nothing).
There is a welcome password at the start. So it will not go to any other step. I couldn't type my password , because nothing on the screen. But when I try to press on the screen , I can feel the keyboard touch.
I alos tried changing the display with another working 5x display. But same issue. Any suggestions guys?
PS : I didn't update this to Oreo. But before this issue happened , there was an auto update of Google Play Service with 430 MB (I also cancelled auto update ,didn't know how it was updated without my permission) , after that Oreo update notification wasn't in notification panel. But when I was checking at Setting OS wasn't updated to Oreo at that time
Alright so this exact thing happened to me few months back. I bought new phone and moved on. So like 20 minutes ago, I got the urge to check on my nexus if it can be revived and surprisingly, the screen started working. I don't know how, but the screen was totally black before i gave this phone up (with backlight on) and I could feel the vibrations. Just a few minutes ago I have started seeing these screen distortions again. I think it's a software issue so i'm downloading latest 7.1.2 ota to flash and will apply bootloop fix and see if it fixes anything.
AngelousJi said:
Alright so this exact thing happened to me few months back. I bought new phone and moved on. So like 20 minutes ago, I got the urge to check on my nexus if it can be revived and surprisingly, the screen started working. I don't know how, but the screen was totally black before i gave this phone up (with backlight on) and I could feel the vibrations. Just a few minutes ago I have started seeing these screen distortions again. I think it's a software issue so i'm downloading latest 7.1.2 ota to flash and will apply bootloop fix and see if it fixes anything.
Click to expand...
Click to collapse
Hi, Thank you very much for kind reply. I don't understand the last part. Did you resolve the issue? Did you flash the device? Please help me with the steps that you have followed.

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