Develop Bugs

Touch not responding and boot issues :(

Hi,
I recently got my phone unlocked via testpoint (I think) and it was fine for a week or so but then the touch screen started locking up after i turn the screen on and bring up the lock screen and wouldn't respond to my touches (so I can't answer my calls/texts until I restart my phone), the screen itself was fine as I can see everything still and the phone still responds as the gamepad is still functioned so I could turn it off and on again which then fixed it for a few hours.
This has been happening a lot recently and a new problem has developed which is that it will not boot properly, if I have it plugged in and boot from the "charging mode" its fine but the screen doesn't work until about 10 reboots and on battery it hangs at the Sony Ericsson text screen (On boot) and I have to battery pull it and reboot it many times before it will boot successfully again.
It is running a stock gingerbread ROM (Build .42 - rooted). This worked perfectly and never locked up once before the unlock, so I'm placing my suspicions on that. -.-
any ideas for fixes are greatly appreciated as having this phone doing this ALL THE TIME is very frustrating and seems to be happening more regularly and sometimes even when the screen is turned on and I'm using the device.
Thanks in advance and for reading all of that (If you did )

The fact that you unlocked it shouldn't matter that it's having issues booting up. I had mine unlocked via testpoint and it was all good. Try reflashing your stock FTF.
I think build .42 is Verizon, right? But what phone version do you have?

I have the R800i - originally locked to orange. I flashed a .42 build i fund on the internet, i think it was a Chinese ROM as it came with Chinese keyboard etc. and various Chinese apps
hmm, as I'm typing this I'm waiting for it to reboot - Not working -.- I got told by the guy who unlocked it that i cant update my phone or it may blank screen on me or something? i didn't want to risk anything by re-flashing it as i don't want to have to buy a new phone if this one completely messes up to the point that it's bricked I'm thinking a reflash is the way to go... Can titanium backup backup whatsapp properly so i dont have to sort out my activation stuff again? it's assigned to my old number atm so yeahh...

Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.

Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app

ILikeTheWayYouMove2 said:
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Well while it certainly is true that everything stops it's not quite for no reason i mean there is most certainly some reason, it's not like the device just randomly decides "im perfectly fine but i wont work anymore" if it's a broken contact a lose cable or a fried chip something IS to blame for malfunctions and if there is a specific pattern of malfunctions it may be possible to track back just what component gave up.
So thank you for notifying me that things break at times i will still continue to wait if somebody possibly has more detail on this particular malfunction though.

Grey-fox-13 said:
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Click to expand...
Click to collapse
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre

sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Sounds like the exact same problem yes (including the gamepad navigation) would you mind keeping me/us updated over how it goes? what they blame to be the culprint etc?

friends too..
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!

sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
slyhedgehog56 said:
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
Click to expand...
Click to collapse
I have the same exact problem ,I made a very interesting detailed thread about it a few minutes ago , please have
a look at it and put a comment or something ...
Totally Depressed : My Xperia Play is Stuck at Sony Ericsson Text at Boot Screen !

Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)

sewer56lol said:
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
Click to expand...
Click to collapse
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)

Grey-fox-13 said:
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Click to expand...
Click to collapse
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app

sewer56lol said:
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?

Grey-fox-13 said:
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Click to expand...
Click to collapse
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse

Yes i know that you mentioned it however i thought they would/could check the status using the IMEI and could tell if it was locked nlocked though admittingly getting the code to unlock it using th IMEI does not actually mean that you unlocked it... ut alrigh thanks again
sewer56lol said:
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
Click to expand...
Click to collapse

[Q] Screen's gone fuzzy and weird - Solved

My Captivate Glide's screen does this whenever I turn it on:
I didn't drop it or get it wet, it just started doing this randomly.
I live in the UK and ordered the phone unlocked over eBay so I can't take it into an AT&T store, sadly.
Do you guys know if there's anything I could do myself or anything someone more experienced in repairing mobile phones could do to fix the screen?
This is bearing in mind that not many people over here have seen one of these phones though.
Any help would be massively appreciated. Thanks guys.

you was using still GB right? just flash ics via odin, with one click or with a tar file
This is UCLH2 without one click
http://androidromupdate.com/2012/09/...ota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/...ptivate-glide/
and there is for one click
http://www.androidauthority.com/captivate-glide-sgh-i927-att-android-4-0-4-ics-uclg9-leak-110365/
i think that only one click wipe your internal storage. but is the bes (in my opinion). try it, dont have anything to lose

No, I already updated it to ICS. Should I reinstall it? Will that fix the screen? How will I manage to do it with the screen all messed up?

if you can put in download mode, then you can. Its weird because i only see that problem with GB. Put in download mode and then reinstall

I just tried putting it into download mode but I get the exact same thing.

Thats weird, the problem is weird because it never happen to me in download mode, maybe you can try it without battery, or let the phone without battery a couple of hours, etc.
Dont Know what you cand o, because if you cant enter in download mode, you will be no able to flash ICS

Hrm... that purple splotch in the bottom left of the screen doesn't look so good... Almost appears as if it had been dropped on that corner at some point in the phone's history. I am tempted to say that is a hardware issue, though. Reminds me of when the flex cable for my laptop's display started shorting out many years ago. Might be repairable, but, might be a costly repair depending on what all needs to be replaced. I can't imagine replacing the software on it will do much, though, sorry to say. You could give it a shot, you can verify if your phone made it into download mode without the display by loading up odin and seeing if it detects under that, and then running the one click install (or any other since you'd have odin running anyway) but I wouldn't expect much.

If you're not getting the Samsung/Rogers logo screen, you're done. Either the screen is physically damaged, or the bootloader is corrupt. There's no saving that one, sadly.

yes, try what Artemis-kun say. put in download mode and connect, and see if odin detected. Or maybe just turn on the phone and wait a little, then try to call to your phone, if the phone ring or appears to be on, then is a hardware problem.
But try what Artemis-kun, maybe you have luck
PD: now i see better the image and it seems little different from what it happens to me. if you turn on, inmediatly happen that? or screen banish slowly?

AW: [Q] Screen's gone fuzzy and weird - need help please
There should be a cable, connecting the hardware to the display. Maybe it loosened, you should check out the video of a guy tearing his glide apart, hopefully youll find something to repair there.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app

Hey guys, you'll be glad to hear I finally fixed my Glide by installing a new screen assembly from Repairs Universe.

Random now permanent black screen issue

Bought this phone off the electronic bay, arrived totally fine, no signs of any damage, worked just fine. Upgraded it with the sony OTA updates to 4.1 and then the screen started acting a little funny. Sometimes when hitting the unlock button it would just light up the backlight. Then a few days later it stopped ever doing anything besides lighting up the backlight. Then it progressed to doing what I show in the video.
It still plays alert tones when i get messages or calls, but obviously the phone is totally unusable, but charges up fine.
any ideas what is going on here? Called Sony for a repair, but I was unaware they just charge a flat $185 irregardless of what the problem is...ridiculous.

foofiebeast said:
Bought this phone off the electronic bay, arrived totally fine, no signs of any damage, worked just fine. Upgraded it with the sony OTA updates to 4.1 and then the screen started acting a little funny. Sometimes when hitting the unlock button it would just light up the backlight. Then a few days later it stopped ever doing anything besides lighting up the backlight. Then it progressed to doing what I show in the video.
It still plays alert tones when i get messages or calls, but obviously the phone is totally unusable, but charges up fine.
any ideas what is going on here? Called Sony for a repair, but I was unaware they just charge a flat $185 irregardless of what the problem is...ridiculous.
Click to expand...
Click to collapse
Hi,
The best way to rule out any software problems would be to flash the latest 6.2.B.1.96 ftf using Flashtool. So, first make sure that the phone has enough charge, then press and hold the volume up+power combination until you get three vibrations. Then press and hold the volume down key and simultaneously connect the USB cable when Flashtool prompts you to. Once the flashing is complete, disconnect your phone and turn it on normally.
Regards,
abcdjdj
Sent from my LT26i using xda app-developers app

I already flashed back to stock just using the sony bridge app. It seemed to work fine (nothing showed up on the screen the entire time). After the phone boots up I can hear notification sounds as it gets all my texts and voicemails/whatever else. But otherwise it still does what is shown in the video below:
here is the video again, not sure if it worked last time:
http://www.youtube.com/watch?v=jbrpsWburMw

foofiebeast said:
I already flashed back to stock just using the sony bridge app. It seemed to work fine (nothing showed up on the screen the entire time). After the phone boots up I can hear notification sounds as it gets all my texts and voicemails/whatever else. But otherwise it still does what is shown in the video below:
here is the video again, not sure if it worked last time:
http://www.youtube.com/watch?v=jbrpsWburMw
Click to expand...
Click to collapse
What bug u reported is the bug of .200 and .211 official bug.. Its fixed in .96fw.. Wipe everything when u flash .96fw... So there won't be any problems..

sudhindrakv said:
What bug u reported is the bug of .200 and .211 official bug.. Its fixed in .96fw.. Wipe everything when u flash .96fw... So there won't be any problems..
Click to expand...
Click to collapse
Well there is a slight problem.
The phone does not have an unlocked bootloader yet, so I can't use flashtool. It has been flashed back to stock using the method I mentioned above. I have just finished installing ADB because (bear with me please) there is no way to turn the phone into fastboot mode without turning it off (I cannot currently turn it off because I can't see what is happening on the screen and don't remember how this phone works when you hold down the lock key to turn it off). I can perform a hard reset, but no way to just get it to turn off entirely.
So I thought I could use adb to shut it down, but adb won't work unless I have debugging enabled, which again I can't do unless I could basically just blindly navigate the menu to those buttons.
Although if I wait until the phone is fully dead then I can hopefully get it into fastboot mode, but that only gives me one chance. Plus it has a full charge right now, so that's going to be awhile.
Any suggestions?

I can get it in to fast boot if I'm quick, but I still can't enable debugging beforehand so its semi worthless.
I've been trying to watch videos to see where the button placement is to navigate through the menu to blindly enable debugging, but I can't seem to figure it out. It also doesn't help that I have no idea what version of android is now on the phone. I used the mac sony bridge app to restore the phone, but i'm not sure if that set it back to stock stock, or what version of android it set it to.
I am also now even more confused because I connected the phone to the computer and when I browsed it, all the pictures I took were still there...which should have been wiped when I restored it with sony bridge...

figured out it was 4.1 and watched review videos until i found one that showed the menu layout (although now I realize google images would have been more helpful).
Now going to see if I can get the bootloader unlocked.
I still feel like flashing 6.2.B.1.96 isn't going to do anything, because I assume that is what the sony bridge app flashed to it. Also I don't see where you are talking about that the issue I am having was a known issue, if you could point me in that direction that would be very helpful.
EDIT: Actually I'm not sure I enabled debugging after all, as when I do adb devices, no device is listed as running, just a blank space. Though I'm still not convinced doing the above would do anything, as it is basically what I have already done, just with flash tool as opposed to the official sony route.

Anyone have any ideas? I got a torx 6 and opened the phone, checked the connection between the motherboard and phone and it is fine. Screen is still having same issue.
I would be happy to just buy a replacement part for it, but i have no idea what part is messing up. Is it the display (the touch works fine) or is it the motherboard (it seems weird that it would be this because the phone functions completely normally, I even accidentally answered a call yesterday).
If i was to try and replace the LCD (or whatever it is) would I have to replace the digitizer as well? At which point it would make more sense to just sell the phone for parts I suppose.

You can use the flash tool by bin4ry with a locked bootloader. Not sure if you're past that stage though.
Sent from my LT26i using xda app-developers app

dkconor said:
You can use the flash tool by bin4ry with a locked bootloader. Not sure if you're past that stage though.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
I'll go ahead and try that out, but is there really much of a point do you think? Considering I've technically flashed the phone back to stock using the official software, why would it be any different doing it this way?
I am asking honestly btw, not trying to sound rude. I'm thinking it is more of a hardware failure, i just have no idea what part exactly is failing.
The phone itself works totally 100% fine, the touch works totally 100% fine, the only thing that is not happening is the data getting to the screen and displaying. The screen just flashes white for a second and then fades out (as you can see in the youtube link). Or it flashes a solid block of white at the top in the middle and faded white the rest of the way down and then it slowly all fades out (or disappears immedaitely if i press the lock button. The buttons all work fine (physical and touch) and i can navigate around the phone, albeit totally blindly.
This is really frustrating, and I'm pretty disappointed to see how sony had no interest at all in helping me resolve this situation.

Flashtool works with lock and unlocked bootloader
XDAプレミアムを使用 して私のLT28hから送ら れてきた

UchihaDareNial said:
Flashtool works with lock and unlocked bootloader
XDAプレミアムを使用 して私のLT28hから送ら れてきた
Click to expand...
Click to collapse
....right i know, but why does that matter. Why would reflashing my phone help at all at this point. Did you even read my post?

Listen to us
Alright so you came to this thread for...help
We have told you numerous times to flash using this tool (dev host link):
http://d-h.st/Kb8
install the flashtool created by Binary (sorry for username spelling error)
Download the ftf
https://docs.google.com/file/d/0B18FXPCopQhkeXNoWGVWbzlRaG8/edit?pli=1
now USING FLASHTOOL (link 1)
FLASH the FTF (link 2)
A clean flash. This flash is different from the flash that Sony will provide you for obvious reasons.
Using this method will COMPLETELY remove any doubt whether the issue is regarding software or hardware. Then you dont have to "think" whether the issue is hardware related or software related.
Sorry if i sounded rude but i had a hard time comprehending why you would not use the advice given by i believe 2 different indiviuals on a questions and answers thread.

424aca said:
Alright so you came to this thread for...help
We have told you numerous times to flash using this tool (dev host link):
http://d-h.st/Kb8
install the flashtool created by Binary (sorry for username spelling error)
Download the ftf
https://docs.google.com/file/d/0B18FXPCopQhkeXNoWGVWbzlRaG8/edit?pli=1
now USING FLASHTOOL (link 1)
FLASH the FTF (link 2)
A clean flash. This flash is different from the flash that Sony will provide you for obvious reasons.
Using this method will COMPLETELY remove any doubt whether the issue is regarding software or hardware. Then you dont have to "think" whether the issue is hardware related or software related.
Sorry if i sounded rude but i had a hard time comprehending why you would not use the advice given by i believe 2 different indiviuals on a questions and answers thread.
Click to expand...
Click to collapse
Hi,
because I could not follow the advice from the first user because the bootloader is locked. The second person gave me the advice, but honestly it seemed like pretty pointless advice. I don't understand how it is "obviously different" if it is literally flashing the same firmware (at least the first advice was that). I don't think it's that strange to ask why it would be any different.
To me it sounds like I had a broken window in my house and I asked someone how to fix it. I bought the replacement glass from store A and it didn't fit. I asked for help and someone pointed me to the exact same item at store B and said that surely it would work. Do you understand why this could be confusing? I feel like about half the time people give help on XDA it is very general and people are just looking for "thanks"...
I'll definitely try this though if you think there's a chance that it might work out differently. I'll try and get it set up tonight, thanks for the encouragement, I understand I probably sound stupid, just trying to figure out what to do.

Also, I assume this flash tool won't work if USB debugging isn't enabled. As I've said in previous posts, I can click things just fine, but because I can't see what I am doing, I don't have way of knowing where to click on the menu.
Does anyone have their phone set up with this version of android still. If you could take screen shots of each click to make to get to the dubugging box (and if there is a confirmation box) i would greatly appreciate it. I only had the phone for a week before this randomly happened, so I hadn't thought to enable debugging yet, as I hadn't even thought about custom firmware yet.
EDIT: Or even just a picture of what the screen that comes up when you long press to shut the phone down. I have no way of turning off this phone right now without just waiting for it to run out of battery.
Holding down the power button for a long time does nothing, holding vol up and power restarts it, but I need a way to turn it off. If i hold the power button for like a second so instead of locking it, the menu comes up, I just can't seem to find the freakin button for power off.
(please remember I can see nothing on the screen, it is just blank).

flashtool does not need debugging when you doing the actual flashing
to turn off the phone
SIMULTANEOUSLY hold down
Power+ Vol up + Vol Down (AT THE SAME TIME)
wait for about maybe less than 25 seconds and you will experience THREE short consecutive vibrations
at this time...the phone is off
then you can begin the flashtool method

[Q] Screen Dead, Need to Erase Files

Hello All,
I've been here for some time just reading...first time posting.
Learned a lot here, rooted a few phones, got myself out of a few jams in the past too...
Well this time I'm in a jam and can't find any info to get out of this problem...
So the screen went black after it got cracked, and the touch screen doesn't seem to respond at all.
I have a replacement coming (had to pay 150 through T-Mobile even though I have insurance - ridiculous)...
Anyway I have to send this one back when the replacement shows up.
I got files and things on the internal storage that I need to remove, texting apps with conversations I don't need anyone else seeing...etc
I can't do anything with the phone since I can't see the screen...
Don't know what the hell to do...suggestions?
Thanks,
Duke

I should add that I'm running Cyanogenmod......

If it powers on then you should be able to connect to yhe computer and format /data using adb.

DocHoliday77 said:
If it powers on then you should be able to connect to yhe computer and format /data using adb.
Click to expand...
Click to collapse
Not familiar with it - looked at it....looks a little complicated but I'll have to figure it out

Just thought of something...can't I enter recovery and just follow the appropriate steps to master reset (just doing it blindly)...

I managed to hard reset and then unroot the phone by watching videos and just following the timing of each step
Takes a couple tries but it's possible!

dukeentdotcom said:
I managed to hard reset and then unroot the phone by watching videos and just following the timing of each step
Takes a couple tries but it's possible!
Click to expand...
Click to collapse
So did the display come back on your damaged gs3 or have you already sent it back? Since I'm almost in the same boat as you

Jiggs82 said:
So did the display come back on your damaged gs3 or have you already sent it back? Since I'm almost in the same boat as you
Click to expand...
Click to collapse
No, the display didn't come back.
I just found a video on youtube where the person showed the phone as they did a hard reset and also an unroot.
I just followed the same steps they did (blindly obviously) and I knew it was done correctly if the phone would reboot at the right time, or when I did the unroot when the phone reboot I can hear the T-Mobile stock jingle on the boot screen.

[Q] Stuck in boot load after screen replacement

So, my screen cracked by itself but I didnt get it fixed on the warranty.
Anyway, I bought a new screen from ebay, seemed allright.
Got it yesterday. Took off the old cracked screen, maybe a bit hard cause now its super broken.
When I put the new one in the phone doesnt boot. Just shows the Sony logo then reboots in infinity.
I did PC Companion repair which didnt say anything special just that it got the work done. Still the same problem.
Did the Sony Emma program which should flash the phone the offical way, right? No problem according to the program but when I try to start the phone the same problem.
Tried flashtool and flashed the phone with official..hmm ftf file. Still the same problem.
If I connect the old, very broken, screen the screen lights up all the time on the back side of the screen (the screen doesnt show anything on front side since its really broken) but dont know really if it kind of works.
So, did I screw up the phone when I took the screen off and broke something or could a faulty screen (the new one) actually be what causes the boot loop? That seems weird to me but i gotta ask. If the phone was really dead Emma or flashtool would say so right?
Any thoughts?
Thanks

Some new information. With the old broken screen I can connect the phone to the computer and the phone pops up in explorer. Which it doesnt with the new screen. Bloody what,

bunke84 said:
Some new information. With the old broken screen I can connect the phone to the computer and the phone pops up in explorer. Which it doesnt with the new screen. Bloody what,
Click to expand...
Click to collapse
Is the "new" display unit original from Sony or a chinese replicat?
If not original, i think it is a hardware problem (chinese crap...)

moonryder said:
Is the "new" display unit original from Sony or a chinese replicat?
If not original, i think it is a hardware problem (chinese crap...)
Click to expand...
Click to collapse
Yes, its a chinese copy. So that is probably my problem.
But since it will take months to get a new one any other ideas would be very nice.
Its just weird to me how the screen causes reboots, but I guess thats it.

Hi, did you manage to get it working with an original screen?
I have the identical problem.

Same problem
I have the same problem has anyone resolved the issue
Thanks in advance