I just got a ****ing huge bill for GPRS usage. According to 02, I have used 33986kb on GPRS last month. This has cost be £80 extra on the bill.
According to a few posts I read last month on this forum (which is complete bul****) 02 do not charge for GPRS.
Someone claimed to be working for 02 and said 02 does not charge, I mean, what the **** was that all about.
Anyone else in the same situation right now? I am already broke, this is gonna get me into serious debt now.
I mean.. WTF !!!!!!!!!!!!
80 GBP and you cry?
c'mon, you've gotta be kidding me. If thats your problem, lol
I just got a bill for 1600 euros and I couldnt care less
life's a *****, deal with it
i work for my money you ignorant prat!
Put your money where your mouth is and take that "paypal" button off of your website..
My 2 cents (the only ones you're ever gonna get)
They haven't charged for GPRS usage so far, but it's not exactly surprising that they'd make an exception for someone who uses such a high amount of data. Obviously if you're sensible and don't go too far over your allowance it's not going to be charged, but if you flaunt the system you're going to raise some flags.
The bottom line is if you aren't prepared to pay for your GPRS usage, then don't use it. If you do use it and you don't get charged it makes a nice bonus, but you can't expect something for free and then complain when it's not.
alitech said:
i work for my money you ignorant prat!
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haha, so do I
'serious debt'
80 GBP
lmfao
:roll:
frater said:
Put your money where your mouth is and take that "paypal" button off of your website..
My 2 cents (the only ones you're ever gonna get)
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ah yes and you have developed a website and spent countless hours on it too I guess?
I just think it is extremely funny someone can cry like a friggin baby over a 80 GBP bill
I am a student, I work weekends and have a limited budget yet I find time and money, which I spent out of my own pocket to help people. I dont want to get rich of it and I wont, since everyone has the same freeloading attitude like you do, but I dont want to spend truckloads on money either when the site is gonna attract more traffic
what did you do to help others btw?
lmao
If you think you can get something totally free in this world you must be from a different world... this is planet earth and we have something called Multi national companies who are greedy!
Come on... O2 giving GPRS for free... yes, they did have a promo, but you have to be responsible for your own actions... check it out with O2 first - phone them or check out their website.
If your money is worth so much to you should be responsible when you spend it.
w3rd up
£80 is over a weeks work to me as I have to work for free in a solicitors and study atop my normal job and would be crippling debt. It would take me a month to pay that off.
Anyway, as far as I was aware, we established on here that it was free, but if you go overboard 02 would clock on, and that they could choose to bill you for the lot if they want. So think yourself lucky they only charged you one months usage!
I only use about 2.5mb a month maximumand they haven't billed me yet. How did you use all that anyway? Your phone has WiFi, and in any town you're never more than 20 meters away from an unlocked network!
well i have heard of one guy getting charged for gprs but he was streaming radio and video. i think he got hit hard £300+
im on o2 and it has been a relief so far (touch wood) that i haven't been charged.
i would prefer for o2 to charge but at a fair rate, or even offer a package where for x amount you get y.
Let me get this right, you took the word of the people on here but you never checked with O2. You then proceeded to hammer your account because you thought you were getting something for nothing. It reminds me of a guy I saw in one of those "Eat all you can for a fiver" cafes, the fat bastard gorged himself like a pig at a trough and then said to his buddy "that ****ing food gave me indigestion". You have to pay the piper my friend.
Good luck to those who have not been charged (yet), but don't complain if you get a bill - if you use it you should pay for it!
I pay for my GPRS as an addition to my normal tarriff & it pains me a little to see some people getting it for free, but I suppose if I knew I could get it for free, I wouldn't be too quick to sign up to pay for it
O2 (UK) do offer a reasonable GPRS package - I pay £14.50 + VAT (=£17.04) for my O2 Data36 bolt-on to my monthly contract. It gives me 36Mb/month (more than enough for my needs) and extra data is £0.85 +VAT (=£1.00) per Mb. You'll find these tariffs under the business sections rather than the persoanl tariffs.
I know T-Mobile & Orange have similarly structured GPRS bolt-ons - prices & amounts of data vary etc, but the concept is the same.
I do think the providers are missing out by not offering a lower entry price e.g. £6 for 10Mb or similar.
I also use the same 02 bolt on package.
There is something strange in that i havent yet been charged for any over mb that I knew I had gone over And their computer is registering I am using it and logging the times , but it shows no data actually used.
sounds like a fault with their computers, but I am sure this will be fixed.
I made the mistake of using the internet on my old P800 in America. BIG phonebill.
TBH, as I said earlier, I puposely bought a phone with wifi so that I only only have to use GPRS as a last option. Seriously, ANYWHERE I have ever been, I have never had to walk more than 40 metres to get WiFi connection to the internet. Some other poor sod can pay for my usage
I was with O2 until July. I roam a lot and used the Internet a lot. I was never charged. Not even the minimum daily GPRS roaming charge listed on their website. I was lucky.
I think it may be down to your account provider. Even though the bill comes from O2, O2 has a number of account providers such as Carphone Warehouse or Tesco Mobile.
I originally signed up with BT Cellnet and my provider was Securicor Mobile.
I am not sure how account providers work but it is just a thought.
Hi
O2 were giving me free GPRS when it first went on line and it seems to still be free, though there was a period they were charging me and my bills were high, especailly for GPRS usage on my 3 and half month round the world tour when i roamed!
When we take a contract out for anything these days it is our repsonsibility to check that it suits us and if not, change. Occasionally O2 may not lead the providers with the best offers but like everything it swings in roundabouts and at the moment they seem to have good deals and popular.
Have to say that there XDA website support and updates are a bit thin.
I am with O2 and have been for 6 years without changing provider.
I was made an O2 'Select' customer which i believe they are no longer registering new customers as. This means that you are one of their top 200,000 users... did not think i would qualify.
They give me special offers like answering customer service calls 'IMMEDIATELY' and no queuing, free itemised billing, 60% discount off mobiles and accessories, new handsets before everyone else, and recently i swung a free XDA2i out of them that should have been £180.
From everyones comments above seems like our mate noddy with the £80 bill is the only one who can't manage his money! :lol:
drjrao
So erm...
how much data does msn messenger use then ?
:S
any idea how i could work out my costs on it :s ??
My Daft sister!
My dear sister uses T-Mobile. She decided that now she had broadband, she'd download Nortan Antivirus etc. She was so worried about connecting her laptop to the internet without this software, she decided that it would be more secure connecting to the internet via her GPRS enabled mobile phone to down load it! Anyway, £350 worth of GPRS later, the file still would not download all the way through. The phone account was locked out when it hit the £350 limit. T-mobile, once they'd stopped laughing were very sympathetic and agreed that she could repay them in installment over several month. She has incoming calls only and has had the GPRS disabled!
im very sorry for her, but that story is just hilarious
Related
i was on the phone to 02 today and was surprised by what the customer services agent told me. 02 are not charging for gprs.
i originally rang up to change my tariff as was worried about the amount of data i was downloading and getting a huge data bill. he said that i was not going to be charged for any data even though my allowance is only 100kb and i would be informed when i would be charged. seems very odd but im not complaining
i believe that someone works for 02 who uses this site just wondering he/she could confirm this
BTW im on the 02 200 tariff
sorry that this is not a BA thread but was just eager to ask
Yeh, I haven't been billed for my ridiculous GPRS usage. Good job too
Thing is, if we use it like its free, then one month they decide its not free we're buggered.
Also, I'm told if they hae been logging all your GPRS usage they're entitled to bill you for it in one massive bill whenever they choose.
something similar happened to my friend she didn't get charged for any voice calls for 3 months then 5 months later she got a massive bill. something to do with o2 computer system. so i wouldn't put it passed them.
i don't mined paying for gprs but £2.35 per meg is a ridiculous price and they give you a free entitlement of 100Kb whats all that about?????
just hoping we here from the guy who works for o2 to see if he can give us anymore details.
Try using a PayAsYouGo sim.
One day a while back all internet access got blocked. I cant use MSN anymore, or sync any of my email like I used to.
No word from O2 Why, and every single person in O2 has a different story as to why.
I wouldnt mind paying if I could actualy use it!
Im going to have to change from O2 to another company because they dont seem to offer working GPRS on PayG at all, no matter what the cost.
Orange do a good 3g bundle price, and when the new Universal comes out ill enjoy that! (contract though)
Be Carefull!!!
Be Carefull, guys!
I heard something similar and went a little crazy on GPRS, by listening to streaming internet radio one day. I phoned up to check it all, and was informed I wasn't gonna be charged.
I now have a bill for £165 (all GPRS 'Data Services')
...My phone is currently blocked, due to my inability to pay the bill.
Arf arf!!
B
robboy said:
i believe that someone works for 02 who uses this site just wondering he/she could confirm this
BTW im on the 02 200 tariff
sorry that this is not a BA thread but was just eager to ask
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your correct, we do sometimes do free gprs, tho seems its most of the time these days, if u want, ill find out when it ends, but i can confirm that its free, for now.
most of the posts on here ive made are from my xda 2s and i use the gprs way too much.
i you could find out when it ends it would be great.
but its going to be a shock when it does stop. maybe 02 could sort out a better data plan. because 2.35 per mb is far to high.
i think it is important not to take the piss with downloading because if everyone starts o2 will soon change there mined
there are data tarrifs that turn £2.50 per mb to £1 per mb,
just like the text message bolt ons.........
not sure if you get it on certain tarrifs tho, ill find out prices and stuff on monday when i go back to work........... 8)
thanks joey would appreciate that, also is this through the "wap.o2.co.uk" APN?
i haven't been charged using mobile.o2.co.uk
i haven't been charged using mobile.o2.co.uk
free gprs is the only thing keeping me with O2, when it finally connects properly. :?
so why have I been charged over £150?
b
well thats a strange one i assume your on o2 in the uk. what tariff are you on?
Yeah, I'm in the UK, and on O2 250.
Grr.
The o2 GPRS tariffs are not easy to find online, but if you look in the business section, there are a few options
I pay £14.50 + VAT = £17.04 per month for 36Mb free allowance and thereafter its £0.85/Mb + VAT = £1. Unused allowance rolls over for 3 months
I only use GPRS for tomtom traffic, live train timetables, light web surfing and the odd email - I do not sync with my mailbox, but use a web based email.
My useage is well below 36Mb/month
Bennage said:
so why have I been charged over £150?
b
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i would have them look into that, i got one a few years ago, only had a nokia 3650, and it would be imposible to download the amount of data in the time i downloaded it, apparently i had a program that connected to gprs and constantly downloading stuff...... i wasnt happy when gprs cost me 200 quid, so i didnt pay, i called them, queried it, and even they told me it wasnt right!!
give them a call mate.... 8)
Gprs mixed messages from o2
I have called frequently about it and get this answer often: "GPRS is free for light web surfing and emails", then I ask how that is, and they say that there is a 100kb limit, which, in fact means it is not free, it appears that there is some confusion over there. I have to say I am sure that I have used more then 100KB and never been billed, we'll see how long this lasts?
100 kb is nothing thats about 5 email transfers or 5 mins on the web. i think it might be that it is free to a certain limit say 50mb however im sure o2 don’t want a situation like one2one had when they said free text messages for everyone it brought the system down and nobody could send a message
robboy said:
im sure o2 don’t want a situation like one2one had when they said free text messages for everyone it brought the system down and nobody could send a message
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why do you think o2 have not announced it officially ? they wont tell you its free, u use it as u normally would and dont get charged.
I'm running the proxy hack and everything was running fine until earlier today. I can't seem to get network connectivity, though my signal strength is at full bars. I'm in the Toledo, Ohio area.
Anyone else having problems? I haven't changed any settings, so I'm thinking either it's a network issue or T-mo has closed access to this hack...?
It's normal.. These threads pop up frequently here and on other sites. I've had mine go down for a day or two then it's back up and running as normal. Can't really complain with how much you are getting for $5.99
Gee here is an idea, STOP MAKING MY DATA CHARGES HIGHER!!!!!! Its people like you that make me have to pay 20.00 a month for data because you're too cheap to pay for what you use.
I hope T-Mo finially blocks all those ports, finds the users (not that hard you know.. and they have been known to do it in the past few months) and charge them for past over usage so my bill can become lower. Let you thief's pay for a while
Bupahs said:
Gee here is an idea, STOP MAKING MY DATA CHARGES HIGHER!!!!!! Its people like you that make me have to pay 20.00 a month for data because you're too cheap to pay for what you use.
I hope T-Mo finially blocks all those ports, finds the users (not that hard you know.. and they have been known to do it in the past few months) and charge them for past over usage so my bill can become lower. Let you thief's pay for a while
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I knew that you would say this or another member and i totally agree.
stylez said:
I knew that you would say this or another member and i totally agree.
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Am I becoming that predictable lol
Its a major pet peeve of mine. I am perfectly capable of hacking the network for free service but choose not to, not because I have any higher morality then the next person but only because it ruins it for everyone in higher costs for data services. These morons don't think it through. When they (T-Mobile) finally do close all these back doors (and they will, many areas have already had them closed and penalties levied against the abusers of the service) they are going to want to recoup all that lost money.. which means even higher data charges for everyone. Including the idiots that stole it and drove it up in the first place.
I am paying 20.00 for a service that should be half that at most only because of idiots stealing the service.
Bupahs said:
Am I becoming that predictable lol
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I remebered your previous posts regarding the Hack (Thiefery) and totally understand where you coming from as it's all got to be recouped and people don't realize this, not only that i pay for my usage of which i have 500mb and with using Opera Mini that does me for a month, without streaming etc as when mobile the phone is used as a phone "Communication Device"
Lets just hope Tmo shut these down soon it'll also stop silly questions regarding the Hack (Thiefery)
Not sure Thiefery a word but sounds good
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
uansari1 said:
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
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Fist off we have an issue with users that make other users pay for the data you steal, so it wasn't off topic, like you can see i'm not in Tmo so your quote isn't to me and Bupahs is paying top notch for you....
Won't be long till Tmo cut these cheap ass hacks and i hope you get a bill to pay for the data you have stolen as it's not hard to trace.
So the issue is with users not the provider....
Always payed $19.99. I'm not a hack I'm a modder.
uansari1 said:
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
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LOL, is that supposed to be some kind of intelligent remark? You want me to switch providers so you can continue to steal? LOL thats almost cute.
Fact is T-Mobile in the past few months has started to charge people that steal data with proxy hacks, just wander on over to t-mo signal forum and read all the cry babies that got busted with a couple hundred dollars in past due charges for using the data. Theft of service is theft of service dude, just try to get out of it when T-Mobile bills your account, know a good lawyer? you'll need him. so please do continue to hack the system, just remember your IMIE, phone number and model get logged each and every time you do.
To me the first priority when I got my phone was to make sure I had unlimited internet(data) service, cause I knew it was going to cost me more in the long run in any other way. I had heard about the proxy hacks since before I bought my dash and to me is not worth it , with the problems that come with it , from not getting the proper connection to getting caught by the providor and ending up paying hundreds upon hundreds of dollards for how long you hacked the system. Not worth it.
pfunkside said:
Always payed $19.99. I'm not a hack I'm a modder.
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as only the best are
i had the 5.99 hack for about two months & (like you guys said) realized it's not worth it. i really didn't feel like getting stuck with a huge bill, the service for the t-zones was horrible (you could never use it roaming). to me, it's worth paying the $15 more / month.
I have Flat rate from my company can surf the internet acording them how much i want for 3 euro for 24 hours
"How much i want" is not realy how much i want
after just 6 hours they said i gone over the limit of 10MB and had to pay another day even if i had like 18 Hours left of internet
The reason i found out Google maps
just loading a street was like 3Mb or more
So is google maps realy that expensive to use?
I might limit my mobilnet to newspapers,email and weather
the phone company is just robbing me
3 euro a day for like what 10MB
they dont even warn you that they going to charge you more
They cant even tell you how much MB you spent
just that you spent way to much and will be double charged
Now i try to check how much money i spent and the web is down
company even charge you money to see how much the bill is
half euro every 24 hours
and i paid it and i cant even see the bill on the web
I calling them now been on wait for 20 minuts
Telefonica must be the worst company in the world for mobile phone
i will switch company soon
anyway to the question Google Maps realy expensive?
i havent seen my blackberry pearl use nearly that much per page, but i dont have my htc fuze yet. Get an unlimited data plan, it is well worth it.
My phone company only have 1 Plan no unlimited plan it sucks
whats worst they dont even tell you is limited until you ask
so my only option is check what other companies have
i am with the spanish state company telefonica
anyway the question is about the Google maps
and yea i was like zooming on my street and got like 3000kb loading
Thats bad. Are there better networks then with unlimited?
Here in Finland I got unlimited 384kbps 9.8e/month
had 512kbps for a while but this is enough since this runs internet radios etc fine.
When I ordered my HD I put that 512 speed for my contract, used for 2 days when my HD came, then I got message from network that I have used 157 euros amount of data. Called them that what the heck and they fixed it and gave me 30euros of free calltime
Had used 60mb or something without contract.
tunppi said:
Thats bad. Are there better networks then with unlimited?
Here in Finland I got unlimited 384kbps 9.8e/month
had 512kbps for a while but this is enough since this runs internet radios etc fine.
When I ordered my HD I put that 512 speed for my contract, used for 2 days when my HD came, then I got message from network that I have used 157 euros amount of data. Called them that what the heck and they fixed it and gave me 30euros of free calltime
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I know there is networks that has triple the price
but i dont know if they unlimited
i think my network is the most expensive in the world
I will keep hands clear off Google maps until i change network
I got through to the 24 hours custumber service after waiting 35 minuts on line.
the answer "Sorry sir the Experts have office hours from 9-22" So much for the 24 hours service
They gave me a claim number and asked me to used it tomorow to get futher answer.
I was just lucky is like impossible to get any custubmber reply after 23.00 even if is 24 hours service.
is the typhical network abusing custumbers just because they big thing
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
can anyone advise (please) ?
I dunno the answer but how much are the charging for the phone?
If you go direct through T-Mobile you get 3 gig of data but through other sites its only 1 gig.
the phone is free, £3.99 delivery.
Try phoning T-Mobile up, go for the 18 month £25 plan, 600 mins, 500 texts, 3gb internet, flexible booster (unlim texts or something else) and tell them that the same deal is online with a free phone.
If it doesn't work hang up and try again. Eventually it either will work or you'll be able to get a reduction in the handset price.
I got mine on launch day with T-Mobile 300 mins/texts 3 gig data usage and unlimited landlines, got them to wave the cost of the phone so got it free on £25 a month for 24 months.
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
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Hi, What I would do is get the £15 a month , 300 mins, unlimited texts and internet. It will cost £130 for the phone - totaling £490.
Then you get £40 cashback - which is therefore the same cost as your phone. And for 6 extra months so if you wanted to change it after £18 months it would still be the same cost
And no you are not being over cautious
Just to clarify this for people:
I've been trying to figure out why my HSDPA data speed was so slow (looked like throttled to ~350kbps d/l speed).
It appears that buying via MPD and T-Mobile with "unlimited" data (at least on the £25/month tariff I chose) you are only put on the standard 1Gb FUP data plan. This also has speed restrictions (which I read about elsewhere - and is definitely true since I've experienced it first-hand).
I was under no impression from MPD that I was getting only 1Gb, and it was never mentioned anywhere - all the literature on the web re: Android phones and T-Mobile UK imply we all should be on the 3Gb - which also included no speed throttle.
I just called T-Mobile and made the case - they first tried to get me to pay an extra £5 a month to be put onto the 3Gb, but I persisted mentioning that ANY Android phone bought now with a T-Mobile contract should be on the 3Gb FUP product.
After a bit of to-ing and fro-ing they agreed and changed me over instantly. I also got to choose a free booster since the 3Gb one is included in the plan...
Stick to your guns and you should get a result - don't let them try to make you pay for it - it's MPD's fault for not making it clear, and I argued that since my contract is with T-Mob and not them I should be on the same product as anyone who bought with T-Mobile direct...
simondavo said:
Not sure if anyone can help .....
I'm looking at a £25 per month, 18 month contract (300 mins, unlimited texts) and unlimited data.
Sounds goods.
But, my main concern is the data. I've spoken to them this evening and they assure me that as it is an Android device that it will have the standard tmobile 3gb fair usage allowance.
I'm concerned that, despite what they say, that it will default to the standard non-Android 1gb fair usage policy as they are effectively selling it as a non-standard deal ?
Am I being over cautious ??!?!?
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get the one from mobilephonesdirect its unlocked and u will get updates first
and
T-mobile cant do anything since its advertised as ultd so have fun remember its fair usage they cant chage u anything extra if u go over
I also purchased via MPD.
At the time of ordering, I tried to get an answer from MPD on what TMobile FUP I would get, they assured me that I'd get 3gnarled, although I was not convinced.
When connected, I checked with TMobile and confirmed that I had my flexible booster setup to use the unlimited internet with 1gb FUP.
Didn't really think much of it until today.
Just spoken to the Loyalty Team and argued my case. They have now upgraded me to use the 3gb FUP and allowed me to use my flexible booster for something else.
Also, speedtest app is now returning an average download speed of 1900 kbps rather than 350 kbps.
Very happy !!!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Excellent! Mine jumped (in a poor signal area - only 1-2 bars) from 350kbps to @1.5Mbps which is pretty good. Will check when I'm in London at work tomorrow - I reckon it should be even higher.
MPD have been a bit shoddy up until now what with the stock problems and non-registration of SIMs (I had to register mine myself since I'd been waiting a number of days for MPD to do anything about it).
Has anyone had anything in writing from MPD saying that they would definitely be on the 3Gb FUP? I can't find any mention of it on their site...(actually, I can't find anything about *any* FUP on T-Mobile plans).
Since it's not mentioned by MPD that the "unlimited mobile internet" is an add-on, I think it's perfectly safe to assume it's "included" with the plan which in T-Mobile's language means that it's 3Gb straight away for Android devices.
I can't see how T-Mobile can argue any other way when anyone buying direct gets the 3Gb without even asking for it...the contracts are almost (and in some cases) exactly the same amount...
Does it matter?
I got one from MPD yesterday, read this message and called TMobile who say
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
b) no throttling is applied, any issues experienced are with the quality of the connection
Are both these points correct?
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
Beware MPD
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
al89nut said:
Does it matter?
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Depends on if you plan on using your phone for what it's intended, and wish to get nearer to the cell connectivity speeds it's capable of supporting...I wouldn't want to be stuck with an expensive piece of hardware and only being able to use a fraction of its capacity in terms of download speeds...going from ~350kbps to only 1.5Mbps is a more than four-fold increase...
al89nut said:
a) the allowance is for all intents and purposes the same, eg 1gb or 3gb, they don't count it unless you overshoot it dramatically
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This is likely the case - 1Gb is a fair bit, but it's not impossible to go over it if you're using the phone intensively without a WiFi connection (things like downloading multiple podcasts with Google Listen - lots of Maps, e-mail and YouTube usage etc.)
al89nut said:
b) no throttling is applied, any issues experienced are with the quality of the connection
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This is a fallacy. T-Mobile will tell you there is no speed restriction each time you speak to them, and say the connections are contended (which *is* true) but there clearly is massive throttling for regular Web 'n Walk (1Gb) users - look at this thread for more evidence from others outside this forum.
As others have attested, as soon as they apply the Web 'n Walk Plus (3Gb) and remove the "unlimited internet flexible booster" which is what MPD customers seem to have all received, if you are already in an HSDPA area after a phone reboot your speed WILL increase immediately. There are no coincidences here!
al89nut said:
Should I persist complain? I agree nothing was said about this in any of MPD's literature.
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I certainly did, and would urge others to - I might have to do it again soon since my wife may order a Desire on the same deal...I prefer to have an unlocked unbranded handset, going through T-Mobile direct (despite the fact you'd have to haggle to get the same deal as on MPD) doesn't guarantee an unlocked/unbranded phone.
claptnei said:
The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
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I was also told that my "new" SIM bundled with the MPD order had been previously registered to another user...the connections team sorted it in a flash, however...
claptnei said:
Argued to case that I should have the speed but the would not budge.
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That doesn't sound correct. I would have pushed further - they are wrong, not you. Argue that it had been incorrectly provisioned when the connection was set up, and as per the standard T-Mobile FUP (quote it from the website to them), users starting new contracts with new Android devices at the same time are obliged to be on the 3Gb Web 'n Walk Plus bundle...
claptnei said:
I too have had problems with MPD. They have sent the wrong memory card. Their customer service is terrible. The £25 contract with 300 mins and 300 texts turns out the internet is restricted to 356kbps as the sim was registered to a Nokia phone?
Contacted T-Mobile as others did and got the flexible booster switched to texts. But to get HSDPA speed I had to have the unlimited internet booster added for £5. Argued to case that I should have the speed but the would not budge. Threaten to leave and they offered me 3 months free then £5 a month for last 15 months. So can complain too much as the Phone was free from MPD, whereas it £157 for T-Mobile on the same contract.
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I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
edit: i would as its 7 working days.
TH1882FC said:
I was lead to believe that the internet was a part of this contract and nothing to do with the flexible boosters.
I received my phone last Tuesday, does anyone know if today would count as part of my 7 days cooling off period or would that have ended yesterday?
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your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
blackfox888 said:
your 7 days should end on Thursday's end of business day.
7 days cooling period are working days, it start the next working day when you received the phone and they do not count weekend. This is what I was inform when I replaced my Desire.
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cheers, i know MPD say you have 14 days but thats with everything in its original packaging etc so want to make sure they dont try and wriggle out using that as an excuse.
Phoned TMobile again.
Phone was registered as a Nokia
They say the price plan is between me and MPD aka Go Away
They say that 3gb and 1gb amounts to no practical difference
They say that a 1gb d/l limit has no throttling back compared to 3gb
(is the throttling just on H?)
So, do I try to take the phone back to MPD and pay the extra £45? What's their return policy and do I have to factory set the phone to erase data, etc?
What would Old Hands here do?
I bought a desire through MPD and my bill says I have an "Internet Booster (FB)" package applied (for free).
Before I call up T-Mobile can someone just confirm to me that...
1) This is incorrect
2) What I should have is 'web&walk plus'
3) 'web&walk plus' is the only way to get HSPDA connectivity?
Have many people been successful in getting their account corrected? Or am I fighting a losing battle before I start!?
Hi guys, let me give you a brief background...
My contract with 3 (UK) has just run out and I'm going to get the Omnia 7. I'm stuck between staying with 3 or moving across to Orange and both have offered deals that appeal to me.
Three offer 2000 mins, 5000 texts, unlimited internet, 5000 3-3 calls for £35/m
They also offered me 500 mins, 5000 texts, 1GB interent but on a RECONDITIONED phone for £25/m so that I would stay. Sounds perfect although they have no reconditioned phones in stock and aren't likely to get any.
Now I phoned Orange and they offered 600 mins, unlimited texts, 750mb 3g data, 3GB wifi data + a magic number for £30/m.
I feel the Orange deal suits my useage however as I haven't owned the phone I don't know how much data I would use as an average user.
Are there any other factors I should consider that would make it worth my while paying more/waiting longer to get the phone by sticking with 3?
Not the most technical of threads but hopefully you guys will point me in the right direction
Cheers, Jacob
I'm what I would consider average user of mobile data, lots of Facebook, a few apps, a bit of YouTube and get through about 400-450mb a month.
There is an app on my orange Mozart called Your Orange where you can check data consumption up until that point
Sent from my LG-P500 using XDA Premium App
Thanks Clive, that is exactly what I wanted to hear!
The cost is a large factor seeing as I'm at uni at the moment! And Orange haven't messed with the basics of the phone have they? I heard somewhere that you could only have your live tiles in Orange...
Cheers for the quick reply, Jacob
How much data you'll be using is very personal so hard to give a good answer here. That said, my data usage (3G) has dropped significantly since going WP7 (compared to WM and Droid). This is likely due to me leaving wifi enabled 24/7 these days, something I didn't earlier due to battery life taking a beating.
My plan gives me 1GB/mo at full speed (i.e. 7Mbps) after which it will limit my speed (but still give me unlimited usage) and since using WP7 I haven't hit this once. Previously I would hit this limit around the 20th of the month.
Are minutes a deciding factor?
If you order online, you can get the Omnia 7 for free on Orange with 300 Minutes, Unlimited Texts and Internet for £25 a month. Or you can pay £49.99 to get the phone with 200 Minutes, Unlimited Texts and Internet for £20 a month.
If you're ok with 300 minutes I'd go for the £25 a month plan, it's cheap(ish) and you get the phone free.
They're also offering 3 months of Free Zune Pass, if you like music then you'll love zune pass... I remember being sceptical about it and not thinking it could replace Spotify Premium for me but after the 2 week trial I was converted!!
Suprisingly... Orange is Cheaper than T-Mobile which isn't usually the case
In terms of the difference between the networks Orange will generally be better as they share coverage with T-Mobile. I'm on TMob but the coverage of both networks is now great after their merge.
750mb Internet isn't much but should be ok for general browsing and downloading apps. Remember on Windows Phone 7 you can't download big games/apps over 3G (has to be via wifi) so you don't need to worry that much. If you are concerned about data, consider T-Mobile who will give you 3GB if you tell them you have a smartphone.
brummiesteven that deal you just mentioned is for £30/m on the Orange site not £25 as far as I can see? Panther 30 it's called.
Minutes aren't too much of a factor however a minimum of 300 will be needed as I'm hitting about 250/m on my current (expired) plan.
Okay well I imagine I will use facebook a lot, youtube occaisionally, my fair few apps. I will be spending the majority of my time at home or in uni (both with accessible wifi) so I won't be relying on the 3g data too much I guess.
jaaacob said:
brummiesteven that deal you just mentioned is for £30/m on the Orange site not £25 as far as I can see? Panther 30 it's called.
Minutes aren't too much of a factor however a minimum of 300 will be needed as I'm hitting about 250/m on my current (expired) plan.
Okay well I imagine I will use facebook a lot, youtube occaisionally, my fair few apps. I will be spending the majority of my time at home or in uni (both with accessible wifi) so I won't be relying on the 3g data too much I guess.
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Hey Mate, I was referring to Dolphin 25.
Whatever you pick I'd reccomend you order online for the 3 months Zune Pass (Unless you couldn't care less about music).
Ah right gotcha.
A bit too late though as I went ahead and ordered it on the phone earlier :/
Although, good news! He ended up giving me a deal of 400 mins, unlimited texts, 750MB internet and a free phone for £22/m!!!
To be fair the zune pass would of been awesome but I think the saving money wise is best for me.
Thanks for all your help, I'll be getting my phone on tuesday and I imagine I'll be back on this forum very soon!
jaaacob said:
Ah right gotcha.
A bit too late though as I went ahead and ordered it on the phone earlier :/
Although, good news! He ended up giving me a deal of 400 mins, unlimited texts, 750MB internet and a free phone for £22/m!!!
To be fair the zune pass would of been awesome but I think the saving money wise is best for me.
Thanks for all your help, I'll be getting my phone on tuesday and I imagine I'll be back on this forum very soon!
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That is an awesome deal tbf.
I have an Omnia 7 on Orange UK.
My deal only has 500mb a month data and i have never come close to it. I think i use a max of around 250mb and i do a lot of browsing and everything is set to push on the phone.
The way to kill it would be streaming a lot of youtube videos that i don't do.
brummiesteven said:
That is an awesome deal tbf.
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I was very pleased when he told me, I actually made him repeat the deal to make sure I heard it correctly.
Roll on Monday!
what does a magic number mean
Sent from my GT-I9000 using XDA App
A magic number is someone you have unlimited calls to. They have to be on Orange and you start off with one magic number. Every 6 months you get to choose an extra magic number. Hope that helps.
I'm going to try out 3's "All-you-can-eat" data offer on their pay-as-you-go SIM card - top up £15 each month to get as much data as you can gobble up. I was finding O2's 500MB per month limit to be too constricting - I could only get by if I didn't stream any videos or music and restricted my app downloads over 3G to just those less than 1MB (anything bigger I had to wait until I got home to do it over Wi-fi).
They include enough minutes and texts in that £15 for me.
O2's deal was £10 per month for 500MB, incidentally.
3's SIM is in the post :O) Looking forward to absolute FREEDOM in my data usage!
Incidentally, I'm using an O2 branded HD7 that I've unlocked.
That sim from 3 is very good value and I would have done it if I could afford the cost of the handset (I'm at uni and have no money!). I'm know wondering if 8GB will be too small...
Too late now as the phone is being delivered today/tomorrow!
I am ridiculously impatient
ORANGE! you get orange maps navigation!!
comeradealexi said:
ORANGE! you get orange maps navigation!!
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If it's included in your contract. Otherwise like for me its £5 a month. I refuse to pay £5 a month for a satnav that requires a data connection.
Congratulations, £22 a month with a free phone is a great deal.
Hope you enjoy your phone.
No-one at Orange mentioned the Navigation so I doubt I will get it free...
I just wish they would hurry up and deliver the freakin thing! Waited in my house from 9 til 5 yesterday for it not to be delivered! Typical wasted day! I'm sure it will be worth the wait though!
jaaacob said:
No-one at Orange mentioned the Navigation so I doubt I will get it free...
I just wish they would hurry up and deliver the freakin thing! Waited in my house from 9 til 5 yesterday for it not to be delivered! Typical wasted day! I'm sure it will be worth the wait though!
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How long are you tied in for? 2 years? You might find that the 8GB memory is a bit limiting, and with devices coming soon with the new chassis specs, you may end up buying yourself out of that deal. Without a gyroscope and front-facing camera, you'll not be able to use things like Skype video calls or Augmented Reality apps like Layar.
It's usually best to buy your phone outright and then go SIM-only or PAYG, as the smartphone market is moving way too fast for 2 year contracts to keep up.