Cannot install this onto my XDAIIs via my home computer.
I have tried to install ActiveSync but this doesnt seem to be activating on my PC, the instructions in the O2 user manual are very vague.
Has anyone else had this problem and what am I doing wrong, the GPRS monitor is a must have on my XDA as to know my actual usage.
Thanks
You need to get ActiveSync working first. You can't install software from the PC without it. The instructions in the manual are sketchy, but the installation process talks you through it.
ActiveSync, indeed, is a must. before you could install any app via PC, you have to have activesync working.
Related
I have a Siemens SX66 from Cingular running Mobile 2003 and a laptop running XP SP2, Outlook 2003, and ActiveSync 3.8 and I can't get them to sync. The PC's ActiveSync shows the "Looking for Changes" message and then it shows a quick "Syncronization Error" message and then it goes to "Not Connected". I have been diagnosing this for several weeks with no solution in sight. I have an old IPAQ that syncs just fine with this PC. I have taken the SX66 to two other PC's, both with fresh images and new installs of ActiveSync and get the same thing. I have hard reset the handheld and soft reset it several times. I have switched from the cradle to a direct cable so I could try the serial port. I have checked all of my pst files with scanpst to resolve any errors that existed. It seems a few other people have had an issue that was similar and it seems to have magically resolved itself but mine just keeps hanging around. :evil:
I'm just wondering, does it sync okay via wifi? Have you installed any applications that adds to the sync process? Have you tried USB sync from a fresh Hard reset? And last, have you tries older/newer ROM or radio ROM (read wiki for how-to)?
My unit was an SOB when I first got it. Trial and error fixed it and it didn't happen in less than a week.
Have you tried deleting the partnership & then creating a new one?
I have tried to hard reset it several times. I've tried to start the whole process before and after I reloaded saved data to see if my local data was corrupt. I've deleted the partnership. I've uninstalled ActiveSync and reinstalled. I've tried to sync via USB, serial, bluetooth, and infrared. I've also tried the outlook repair tools (inside outlook and the pst report tool outside of it) on the PC. I've even taken it to a totally different PC with a fresh local version of Outlook. Siemens tried to tell me that its because I'm using Outlook 2003 and ActiveSync 3.8 doesn't work with that but that isn't true according to Microsoft's web site. I can't get ActiveSync to work so I can't install any software on it or upgrade/downgrade the ROM. I am running the latest and greatest ROM on the device.
Interestingly, if I set up the partnership as a guest partnership, I can explore the device just fine from my PC so I know that ActiveSync has a good link established.
To me, it looks like the whole ActiveSync chain gets connected and then it tries to read from Outlook on the PC and on the handheld. One or the other of those two things or the exchange of change information down the ActiveSync pipe is what breaks things but there are no diagnostics anywhere to tell me why or what to do about it.
Try to go into AS --> Options and untick all the option in the main box. That will will cause it not to sync with oulook. Maybe there is something in oulook that is keeping it from syncing.
Good suggestion but I've tried that (I just tried it again with a new partnership on a new PC to be sure). It doesn't give me the "Looking for Changes" message but it gives me the "Synchronization Error" message and then goes to "Not Connected". Keep the suggestions coming as something has to make this work.
You have just about tried to sync at the lowest basic level. It the above doesn't work, barrow another sync cable or take the unit to a shop and have them try to sync it with there cable and pc. You have figure out the problem
1. The USB cable/pins
2. The unit itself
3. Your PC or lappy (i doubt it though)
4. while you are there, ask them to test out activesync via wifi if they can
Delete AC from your PC- Reboot - Install AC on your PC, sync will most likely work again.
Had the same problem my self.
Thanks for the suggestion but I've tried that several times already. In fact, I have started from a fresh image on a different PC and get the same issue. Is there a way to do the same thing on the handheld without ActiveSync working? I'd like to remove its ActiveSync and freshen it but I don't know how I'd get a new copy installed since it won't sync.
Don't know how to just Install AC on your BA.
I Would try to Reflash the device with
1) The same Rom -> If it diddn't help
2) A Different Rom
I finally got it to work although I can't believe the solution. If you've gotten this far in the thread I hope that you have an SD card in the phone because that was the whole problem for me. I don't know how it works but if I have my SD card inserted when I connect the phone to the PC, it will error out every time. If I don't have the card in when I connect, it works just fine. Obviously, this appears to be a problem for Siemens to resolve but simply removing the card (as foolish as that sounds) may get you through this issue. Thanks for the assists and I hope that this solution helps someone.
Hi all,
I have been trying to check out the forum here, to try and solve my problem, I literally bought my JASJAR today, and it was giving some wierd behaviour. In an attempt to reload the software (I prefere to reload the entire ROM), something went wrong, now all thats on my screen is "USB" and a lil lower down "v1.01".
ActiveSync obviously not connecting now bcos the OS is not on the JASJAR no more, in my device manager is a "Microsoft USB Sync" under my mobile devices.
I downloaded what I am guessing is WM6, 'JASJAR_WWE_20106_20301_11300_wwe_ship' from another thread in this forum, tried to load that but cant communicate with device cos no activesync.
I have tried the different reset options, like the 2 function keys and the reset on the back, I push 0 to clear, and then it jus goes back to the USB v1.01 thing.
I am running windows vista home basic, with the Windows Mobile Device Center, it synced perfectly with this software, communicated properly with the update tool, until my device reset and activsync lost connection, then i was stuffed.
Any help will be appreciated.
Thanks in advance.
Sounds like it is your first time with the upgrade. What you are seeing on the screen is the bootloader, which is what we use for flashing new ROMs.
ActiveSync or Windows Mobile Device Center (how come you have both on Vista?) will therefore not respond. This is fine, because we use a different program to load the new ROMs.
If you look at the folder you downloaded, chances are that there should be a program called "ROMUpgradeUt" or something similar. Provided that you have not changed anything in the folder, you should be able to flash the new ROM by simply following the instructions in the program.
You can also read this link for more information: http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Here is an instruction guide on ROM upgrading: http://forum.xda-developers.com/showthread.php?t=269118
how come you have both on Vista?
Sorry, I don't mean to sound like I have both, I recently moved to Vista, and am used to calling it activesync and not WMDC.
Thanks, will have a look
Ok, well I have got it up and running again, only problem now is activsync keeps freezing when I try and sync the device...any ideas?
I landed up using my work computer, which has XP on it, and then used MTTY and that connected fine, on Vista it simply didnt wanna work.
I ran the utility for those 'stuck on serial/usb', and that fixed it. Now I would like to load up WM6, but it keeps getting communication failures.
Thanks for the help guys....I got it working...running on WM6 now...whoo!!
Hello,
first of all, i want to thank you all for this great forum.
I have a small problem. I have bought a few days a HTC P3600. Everything was working fine.
Yesterday i tried to upgrade to wm6 using MARY 3.4.1 with sucess following the upgrade guide in trinityguides.info.
I have installed the Des’ Crash-Proof SPL and then flash the MARY 3.4.1 ROM.
Until now everything is working fine except the active sync. I tried to AS with the usb cable but it won't connect. It gives me the following error:
"Communication Error:Cannot start communications with the desktop computer. Remote Networking could not start due to a critical error (Error 608). Please reconnect your device. If the problem persists, restart your device using the instructions provided by the manufacturer."
I've googled it and tried all the suggestions that i could find, with no success.
If i connect via BT there is no problem.
The problem is that i want to put back the official ROM from HTC and if i can't connect with active sync via usb, i can't restore it.
BTW, if i put back the official ROM, the Hard-SPL is also flashed to the original??
Thank you
cabexas said:
Hello,
first of all, i want to thank you all for this great forum.
I have a small problem. I have bought a few days a HTC P3600. Everything was working fine.
Yesterday i tried to upgrade to wm6 using MARY 3.4.1 with sucess following the upgrade guide in trinityguides.info.
I have installed the Des’ Crash-Proof SPL and then flash the MARY 3.4.1 ROM.
Until now everything is working fine except the active sync. I tried to AS with the usb cable but it won't connect. It gives me the following error:
"Communication Error:Cannot start communications with the desktop computer. Remote Networking could not start due to a critical error (Error 608). Please reconnect your device. If the problem persists, restart your device using the instructions provided by the manufacturer."
I've googled it and tried all the suggestions that i could find, with no success.
If i connect via BT there is no problem.
The problem is that i want to put back the official ROM from HTC and if i can't connect with active sync via usb, i can't restore it.
BTW, if i put back the official ROM, the Hard-SPL is also flashed to the original??
Thank you
Click to expand...
Click to collapse
Try an other usb port on your computer.
And yes, offical rom restore everything (ipl,spl,radio,os)
I have already tried that.
The only thing that i can remember that i didn't tried, is connect in a different computer, but i will try that as soon as i get home.
thanks
try another ROM. got that activesync issue also with every Mary ROM.
You can find it in UDK rom thread
Active Sync Error 608
Try this to solve the problem:
Quote:
Originally Posted by nanni100
I solved cause my Windows Firewall was damaged and not customizable, then i found a reg file to solve this problem, installed on pc and reboot. On startup i saw the window of Win Firewall who asked me to unlock Activesync i said yes and turn off the firewall
I have a ethernet router with DHCP enabled
Then i configured the phone:
-Enabled Advanced Netword Function
-Go on Setup, Wi-Fi, Network, Remote HOST- NDIS
-Select the Specific IP Address like this:
IP Add: 169.254.2.1
Sub Mask: 255.255.0.0
Gateway: 169.254.2.2
and on the other page put only on the first DNS: 169.254.2.1
on the pc lan connection i leave the dhcp enabled "Obtain IP Address from serv" also for DNS (obviously cause i have the DHCP enabled on my router)
And MAGICLY all start works FINE!!!
After hours and hours spent on configurations, the problem was "simply" the windows firewall, but also the configuration of Remote Host-NDIS is important
Hope that can be useful for other
Right now i don´t have the MARY rom but the TUGA V3 ROM and problem continues. I have already tried to setup Remote HOST- NDIS like that and it didn´t work too.
Anyway thanks for all your help.
Thanks
Use the SD Card Method...
I use the SD Card Method. MUST BE FORMATTED AS FAT32 first. (As per willowxda's post. Thanx Willowxda)
Copy SSPL_TRIN.exe to your SD card's Root folder. (Included in ZIP File)
Rename the RUU_signed.nbh file in your OEM Rom to TRINIMG.nbh
Copy TRINIMG.nbh to your SD card's Root folder.
Run SSPL_TRIN.exe from your device.
Allow it to Flash and Restart as needed.
Works like a charm...
cabexas said:
Hello,
first of all, i want to thank you all for this great forum.
I have a small problem. I have bought a few days a HTC P3600. Everything was working fine.
Yesterday i tried to upgrade to wm6 using MARY 3.4.1 with sucess following the upgrade guide in trinityguides.info.
I have installed the Des’ Crash-Proof SPL and then flash the MARY 3.4.1 ROM.
Until now everything is working fine except the active sync. I tried to AS with the usb cable but it won't connect. It gives me the following error:
"Communication Error:Cannot start communications with the desktop computer. Remote Networking could not start due to a critical error (Error 608). Please reconnect your device. If the problem persists, restart your device using the instructions provided by the manufacturer."
I've googled it and tried all the suggestions that i could find, with no success.
If i connect via BT there is no problem.
The problem is that i want to put back the official ROM from HTC and if i can't connect with active sync via usb, i can't restore it.
BTW, if i put back the official ROM, the Hard-SPL is also flashed to the original??
Thank you
Click to expand...
Click to collapse
it is very simple but it took me too long time to figure out.
My PC hangs several times, I thought it is related to DMA or to IRQ interrupt requests for the microproccessor, but failed to solve it. This problem never happened to me while I was having the Qtek ppc, and even when I used the official HTC ROM when I bought this TrinTy. Then I started to check everything related to USB connection till I catch it. it is very silly, just to clear one checkbox.
Here what worked for me:
Click Start > Settings > Connections > USB to PC
you will find a checkbox......Just uncheck it. --------> Thats to disable advanced network functionality.
I believe it should work for you.
Try POWER + CAMERA + SOFTRESET (this enter the bootloader mode) and then install the ROM you like ... you will get no errors !!!
Click Start > Settings > Connections > USB to PC
you will find a checkbox......Just uncheck it. --------> Thats to disable advanced network functionality
Click to expand...
Click to collapse
That was the first things that i tried to do, but with no luck.
Yesterday, i did what nightfear suggested and it worked fine.
As soon as i restored the official rom, AS started to work like a charm.
That is a strange issue, but for now it's resolved.
Lets see if the problem doesn't come back when i put WM6 on it again.
Thank you all for your help.
Mini SD card must be formatted in FAT32 for flash update to work
I have been trying to upgrade flash via SDCard but it did not work no matter how hard I tried (switch btw hardspls).
Then I realised that I have to format the SDCard to FAT32 so that the Hard SPL can recognise the card in bootloader prompt.
I am using Hard SPL 1.30
It's been some days since I can't sync my dash using ActiveSync. It won't recognize the device.
I've been trying to change the advanced networking setting in the USB to PC menu, but I can't open it.
There is an error that says: "The settings could not be opened".
I want to avoid the hard-reset. Any ideas on how to access the connections menu to restore the syncing functionality?
Are you using windows xp or windows vista?
I've tried both of them, and none works. I've also read some reports that this has happened before, but didn't find a solution for it.
I'm hoping someone has a solution since a hard-reset is such a pain in the as*. I haven't upgraded rose roms just because the time invested in my current setup is way too much.
Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.
Axiomkid said:
Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.
Click to expand...
Click to collapse
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.
stickman said:
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.
Click to expand...
Click to collapse
Sounds like a hard-reset moment if you can't open USB to PC, then there could be other issues anyway... Bite the bullet hard-reset be up and running in no time and one step closer to working out what the issue is or it will be solved.
Just got my rhodium today (t-mobile branded unfortunately), it's a great device. Just one weird problem i am having with activesync, maybe someone knows what the problem is.
After installing activesync it works fine, untill I turn off (restart) my computer, then as soon as a connect my rhodium it tries to intialize the connection but gets an error. On the device it says, error with rapiclnt and asks me to send the error log to Microsoft. When i run the active sync troubleshooter it says that connection with the device cannot be established and over some suggestions (stop firewall,enable usb connection).
So far the only thing that fixes it, is uninstalling and reinstalling activesync. It then works fine untill i restart.
Things i have tried that have not worked are:
1. Hard reset the device
2. Soft reset the device
3. Deleted partnerships on both computer and device
4. Removed firewall
5. Unchecked advanced network functionality
The only other thing I can think of is to formate my pc and do a complete fresh install of windows xp. If nothing else this should rule out the problem is on the pc end I think.
Any suggestions are appreciated, thnx in advance.