USB to PC setting problems - HTC Excalibur

It's been some days since I can't sync my dash using ActiveSync. It won't recognize the device.
I've been trying to change the advanced networking setting in the USB to PC menu, but I can't open it.
There is an error that says: "The settings could not be opened".
I want to avoid the hard-reset. Any ideas on how to access the connections menu to restore the syncing functionality?

Are you using windows xp or windows vista?

I've tried both of them, and none works. I've also read some reports that this has happened before, but didn't find a solution for it.
I'm hoping someone has a solution since a hard-reset is such a pain in the as*. I haven't upgraded rose roms just because the time invested in my current setup is way too much.

Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.

Axiomkid said:
Simple fix just dont download Active Sync your missing something else that needs to install the Usb Drivers for your phone to??? You need to download the Windows Mobile Device Center 6.1. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx This was the easiest way to solve my problems.
Click to expand...
Click to collapse
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.

stickman said:
If that was the problem... but as I said I can't open the USP to PC settings page no matter what, and that's the first thing I'd like to get working.
Click to expand...
Click to collapse
Sounds like a hard-reset moment if you can't open USB to PC, then there could be other issues anyway... Bite the bullet hard-reset be up and running in no time and one step closer to working out what the issue is or it will be solved.

Related

Updating JASJAR

Hi all,
I have been trying to check out the forum here, to try and solve my problem, I literally bought my JASJAR today, and it was giving some wierd behaviour. In an attempt to reload the software (I prefere to reload the entire ROM), something went wrong, now all thats on my screen is "USB" and a lil lower down "v1.01".
ActiveSync obviously not connecting now bcos the OS is not on the JASJAR no more, in my device manager is a "Microsoft USB Sync" under my mobile devices.
I downloaded what I am guessing is WM6, 'JASJAR_WWE_20106_20301_11300_wwe_ship' from another thread in this forum, tried to load that but cant communicate with device cos no activesync.
I have tried the different reset options, like the 2 function keys and the reset on the back, I push 0 to clear, and then it jus goes back to the USB v1.01 thing.
I am running windows vista home basic, with the Windows Mobile Device Center, it synced perfectly with this software, communicated properly with the update tool, until my device reset and activsync lost connection, then i was stuffed.
Any help will be appreciated.
Thanks in advance.
Sounds like it is your first time with the upgrade. What you are seeing on the screen is the bootloader, which is what we use for flashing new ROMs.
ActiveSync or Windows Mobile Device Center (how come you have both on Vista?) will therefore not respond. This is fine, because we use a different program to load the new ROMs.
If you look at the folder you downloaded, chances are that there should be a program called "ROMUpgradeUt" or something similar. Provided that you have not changed anything in the folder, you should be able to flash the new ROM by simply following the instructions in the program.
You can also read this link for more information: http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Here is an instruction guide on ROM upgrading: http://forum.xda-developers.com/showthread.php?t=269118
how come you have both on Vista?
Sorry, I don't mean to sound like I have both, I recently moved to Vista, and am used to calling it activesync and not WMDC.
Thanks, will have a look
Ok, well I have got it up and running again, only problem now is activsync keeps freezing when I try and sync the device...any ideas?
I landed up using my work computer, which has XP on it, and then used MTTY and that connected fine, on Vista it simply didnt wanna work.
I ran the utility for those 'stuck on serial/usb', and that fixed it. Now I would like to load up WM6, but it keeps getting communication failures.
Thanks for the help guys....I got it working...running on WM6 now...whoo!!

Active sync hang detecting the phone after flash(but not on new computers!) HELP!

HI! After I flashed my TyTN second time, Active Sync on my home computer and my work computer detect the phone and freeze with "Retrieving settings" dialog.... I thought it has something to do with the phone, but on any other computer that I not synced before , my laptop or new xp and vista instalations on other partition on my home computer(same computer and same cable, and same software installed!) it sync perfectly.
I tryied to find any residual registry or files to delete (i delete the profiles in document and settings) but can't find anything to solve this. I tryied reinstalling Active Sync 4.5 but donst help either.
Active Sync troubleshooting dont solve anything.
Someone know a workarround o what files can be creathing this ?
What do Active Sync while displaying "Retrieve settings" ?
Go into Start>settings>connections>usb to pc
untick the box...then try.
Thanks but dosn't help. Cannot enter that option, and I can sync on others pcs and other o.s. (in another patition) on the same computer without changing anything on the pocketpc.
I googled and found lots of peobple with the same trouble and no one find any solution.
PS: I dont have any firewall and tested switching off all networks interfaces. I can ping the pocktpc assigned ip perfectly.
shagratt said:
Thanks but dosn't help. Cannot enter that option, and I can sync on others pcs and other o.s. (in another patition) on the same computer without changing anything on the pocketpc.
I googled and found lots of peobple with the same trouble and no one find any solution.
PS: I dont have any firewall and tested switching off all networks interfaces. I can ping the pocktpc assigned ip perfectly.
Click to expand...
Click to collapse
delete mobile device
under file
rickwyatt said:
delete mobile device
under file
Click to expand...
Click to collapse
Where it must be that folder? I don't find any mobile device folder on my disks
I deleted the "mobile favourites" now. i have missed that one before. But still the same Hang...
When you make a "asociation" to that pc (not being a guest). Where it store that information ?
mrvanx said:
Go into Start>settings>connections>usb to pc
untick the box...then try.
Click to expand...
Click to collapse
Works for me (HTC Wizard, WM6, ActiveSync 4.5), thanks

Vista Sync Issues

Hi All, I have a Hermes with WM6 and have just installed Vista Ultimate and am not able to get my Hermes to Sync.
Vista claims it does not recognize the device . . . I have tried via USB & Bluetooth. Any ideas how I can resolve this?
Thanks in advance.
Same thing happen to me the first time what ROM did you use? I just use Fun key rom and everything works great.
Do you have Windows Mobile Device Center installed?
TaurusBullba said:
Do you have Windows Mobile Device Center installed?
Click to expand...
Click to collapse
Even I have wmc6.1 installed, my computer doesn't recognize my Hermes starting from build 1921, it opens it as a storage device only, but no syncing !!, downloading Starbase's ROM right now and will try...
Vista has issues with everything its a pile of *beep*
I am also having similar issues. I just got my new laptop that runs Windows Vista Business and I can get WMDC 6.1 to sync and see the device but it will not load my contacts and calendar onto the latop. Its becoming very frustrating and I'm not sure why it won't sync the data. I'm running the vp3g 3.62 rom on my phone.
Try this...
Click...
Start-> Settings -> Connections -> USB to PC
Uncheck the box "Enable advanced network functionality"
if it is already unchecked, then try checking it. That seemed to work for me when I had problems with WMDC.
Still the same results for me. My phone can connect to the computer... it just won't sync the data.
mercx said:
Still the same results for me. My phone can connect to the computer... it just won't sync the data.
Click to expand...
Click to collapse
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?
exactly
festermania said:
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?[/QUOTE
I have xda live rom & vista ultimate ... where can I get the driver?
Click to expand...
Click to collapse
Install Windows Mobile Device Center for Vista from Windows Download center. Then everything will work fine. It is my experience.
One thing that might help from my experience:
Take out the microSD card. I had some problems with it inside my phone - no sync. When I took it out everything worked fine! Then I formated my card and problem was solved... don't know what it was all about.
Last month i uninstalled the wmdc and then reinstalled it... i got the connection right but not always...
THen last week i had to reinstall windows and then when i did and update , i got an all new WMDC. This version works fine and good... No issues now...
I have the latest WMDC and have tried everything so far mentioned still and still no sync!?!
Very frustrating.
Any other ideas? Am I missing something really basic.
I have done something right!
After downloading WMDC finally the Jasjam was recognised however when trying to sync the following error occurs:
"Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections."
So i went to that part of my phone but have no idea what I should be checking!
All help with this is much appreciated (if only things would just work )

SYNC trouble???? HERE"S THE FIX!!!!

Everyone's having problems lately with the new Roms and sync w/ Vista. I've used this on my last 5 Roms and it has worked every time.for WMDC (vista activesync) to work go into the device ID and name the phone "Pocket_PC" exactly how I typed it........no qoutes. ....oh and BTW make sure your Schaps Config also names the Device Pocket_PC
Let me know if it works for you
UPDATE!!!
ADDED: remove the advanced config program from your phone that works also!!
Any luck anyone?
mossburg44 said:
40+ views and nobody is saying whether is works or not, thanks
Click to expand...
Click to collapse
I don't have anything running vista, but it's something nice to put in the memory banks just in case I ever run across the problem.
Maybe someone will give it a whirl.
Thanks for the tip!
Don't have a Vista box here @ work, but will try it later tonight. I wasn't having as much as an issue with it as some people. Sometimes I would have to kill mobsync and restart it for it to work.... I'll give this a try and see
Haven't had any problems synching with my Vista 32bit but if I do I'll try this..thanks
No Problem with Vista64 SP1
I have my 8525s named as such and have not had a problem synching or flashing with either my Vista64 SP1 desktop nor my Vista32 SP1 notebook. Thanks for your post, however!
This is weird because i have been having this issue lately too. Also my father with the same phone and different computer is having the same issue.
Seems to happen when im switching roms. FYI iv tested many Minella2d roms.
questions from a noob
I just got this phone, and my only other ventures into ROM changing was a Motorola ROKR E6 seems similar but I am trying to figure all of this out without a users manual, software disc, just by reading and trying to download.
My questions are how do I change the name of my phone. When I power on it says that it is pocketpc I already went to microsoft and downloaded the info for viista wdmc but I don't think that the computer recognizes the phone other than the auto play feature.
THanks
Tried your fix and, I am afraid, it didn't work for me. My Hermes still fails to sync after the intial setup.
not yet
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
followed all steps u said and still no luck
not connecting to my PC is killing me
diegolaz said:
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
Click to expand...
Click to collapse
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
it worked perfect! first sync in weeks!!
mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
stixnstownes said:
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
Click to expand...
Click to collapse
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
mossburg44 said:
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
Click to expand...
Click to collapse
I connected (which i only get to do once and then i have to uninstall device and install again)
WMDC opened but i dont see what you are talking about where i can delete my old partnership
this is what im seeing on my screen
http://i77.photobucket.com/albums/j53/stixnstownes/Untitled.png
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
I am not sure if I should post here or under Schaps' rom thread. I have Schaps 4.31 rom. For 4 days now my 8525 stopped syncing with the computer, but in the same time my contacts and my events/calendar on the phone disappeared. I reinstalled the rom again, I reinstalled the Windows Mobile 6.1, with no effetcs. When the computer odes the first sync and set-up it says that I don't have the outlook installed. I have it on the computer, and on the PDA I have the office. So I am kind of stucked. I tried the Pocket_PC ideea, but the only thing now is that the Windows Mobile Center stops working in the middle of syncing, and ... no results.
Thanks for help
Adriciu
mossburg44 said:
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
Click to expand...
Click to collapse
it connected once and only once. After that i have to uninstall the device in device manager, unplug the phone, soft reset the phone, plug it in, and let it reinstall the driver. this happens every single time i need to connect to my PC.
VERY frustrating
Vista and sync issues
I have two 8525 phones - under Vista, one would sync, one would not. I kept getting the RNDIS error and unrecognized device. I connected the one that was good, and went to the device manager to get details about the drivers used.
I connected to one that did not connect, and got to the point where I could specify the driver location, pointing it to C:\Windows\WindowsMobile worked for me.

Activesync problems?

Yeah yeah.
MY Dash wont seem to connect properly to my PC Via the required activesync 4.5...
IDK if this is in the ROM, My computer or AS4.5
but when i plug in my phone it MIGHT connect, might not or come up with a malfunction error.
Last time it said Activesync has encountered an error and needs to close or something like that...
But if i reinstall active sync it will work just fine the first time or two
what OS are your running and which active sync? might have a issue between them if you got the wrong one.
taalon927 said:
what OS are your running and which active sync? might have a issue between them if you got the wrong one.
Click to expand...
Click to collapse
Windows XP Home (2001)
SP2 with .net 3.5 installed
Active sync is the one for x86 XP & Vista
not sure i have had similar issues with win 7, but i also noticed there was a update for the driver that seems to have fixed it. maybe check via windows update and see (do it while phone is pluged in) if there is a update for the driver to connect it.
i'm not sure what the issue is but it seems that every rom i flash to aside from the factory rom as soon as i flash outside of it, activesync and wmdc fails to establish any form of a connection whatsoever and i have tried the wm 6.1 by kavana and the 3vo 6.5 rom and after i installing the other roms neither acticsync or wmdc won't connect but reflashing to the factory rom it works i dunno what the deal is, but i do know that after using the Excalibur USPL- CID BYPASS it refuses to conntect even if you don't flash after using this so i attribute the connection failure to the bypass fix
i finally figured out what was keeping my active sync from properly connecting and this might help you out,
active sync needs to have port 900 open to connect, if you open it in the win xp firewall add exceptions for port 900 via tcp and udp even if it's already listed do it, and if you have a secondary program such as mcafee or norton you will need to do the same in that program as well, once the ports have been opened you'll need to reboot, but it should work

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