Related
Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E
So far, I must be in the less than 1% that have experienced this problem...
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.
madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
Click to expand...
Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Click to expand...
Click to collapse
Yes, I have the issue immediately after a restart.
sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...
Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...
And.....it's still glitching after a factory reset.
First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.
Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.
Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?
sperho said:
And.....it's still glitching after a factory reset.
Click to expand...
Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082
as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...
asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?
media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.
I'm having this really weird issue with these two apps for a while. Basically I would keep getting connection error in the Play store or on Youtube every few minutes or so, then I would retry and everything would be back to normal. Odd thing is that I can have a browser open in a side window and go to google or any other website just fine while this issue happens. I'm not sure if there's more google apps affected. Hell one time it was so bad that Youtube refused to load for a good minute or so, I opened a pen window for the browser, loaded up the same youtube video in there and it started playing before the app even loaded it (kept giving me connection error).
I have Adblock Plus running in the background so I wonder if that's what's doing this..but it seems odd for it to affect these apps.
Any ideas to fix this?
C2Q said:
I'm having this really weird issue with these two apps for a while. Basically I would keep getting connection error in the Play store or on Youtube every few minutes or so, then I would retry and everything would be back to normal. Odd thing is that I can have a browser open in a side window and go to google or any other website just fine while this issue happens. I'm not sure if there's more google apps affected. Hell one time it was so bad that Youtube refused to load for a good minute or so, I opened a pen window for the browser, loaded up the same youtube video in there and it started playing before the app even loaded it (kept giving me connection error).
I have Adblock Plus running in the background so I wonder if that's what's doing this..but it seems odd for it to affect these apps.
Any ideas to fix this?
Click to expand...
Click to collapse
I don't have Adblock but I have issues with YouTube App aswell. It works most of the time flawlessly but sometimes like you it seems to take to long to load so what I do is close the app fully then launch it again and it works fine, I also had another weird issue of whenever I played a video in full screen and changed the tablets orientation it would dim the brightness to 0% (even changing the screens brightness to 100% wouldn't cause the app to brighten up) and hoy a "small weird box with what looked like signal bars next to it", this hasn't happened the last few times I used the tablet but its just bizarre so deffo something is up with the App that's for sure.
Hi all,
Enjoying my Samsung Galaxy Note7 for the most part, but I am experiencing one extremely annoying issue.
I play music on my phone a lot, all of it streaming from either Apple Music or Pandora. On the Huawei Nexus 6P both apps work flawlessly (on both MM and N Preview), never cutting out whether in the foreground, background, screen off, whatever.
On the Note7 the apps seem to be getting killed or otherwise stopped for no apparent reason, even if they are the only apps in the switcher.
Anyone else experiencing issues like this? It seems to be worse with Apple Music, but as I say it has worked flawlessly for me on the Nexus 6P (as well as a few other recent Android devices for that matter).
So far searches have proved fruitless.
Thanks, Mitchell
Yup, it has happened to me a few times also when using Spotify. App doesn't close, but randomly stops playing my music and restarts the song when I tab back in to press play. Coming from an iPhone, I've never experienced this issue.
Sounds like the same issue. If I reopen Apple Music for example, the app opens immediately where it was, but the playback bar at the bottom is gone. When I click play on the stream I was listening to it restarts, same as you.
Similarly, coming from the iPhone (or even other Android devices), its frustrating to no end.
Are you all on Snapdragon or Exynos? My Snapdragon Note7 has the opposite problem. Music apps won't kill when I want them to and when I walk back in to range and my Gear reconnects from 3G to BT Pandora starts playing. Even though it shouldn't. My office isn't amused. I bounce between Pandora, Play Music, and Slacker and never had any of the issues you're describing. And I use them through Android Auto and would know if they weren't picking up from where I last left them.
I've got a Exynos N930F
Remove the apps that are being killed from the "App power monitor" under Device Maintenance - Battery.
You have to scroll down and click on the "Unmonitored Apps" and add the apps you want.
y2kkingboy said:
Remove the apps that are being killed from the "App power monitor" under Device Maintenance - Battery.
You have to scroll down and click on the "Unmonitored Apps" and add the apps you want.
Click to expand...
Click to collapse
Thanks for the suggestion, I've just added them to the list and will see how it goes!
Interestingly, FB Messenger, WhatsApp and Android Auto were already in the list.
Sadly it didn't work, music stopped again this morning after just a few minutes
While watching Netflix, sometimes the video will freeze but audio continues. However, once I tilt or move the phone it will begin playing again. If I leave it still the video will not resume on it's own. I did not know how to begin to search for a similar problem to this without looking through every "Netflix freezing" post. Anyone else with something similar and a possible fix?
Happens to me... I think it's a Netflix issue for sure. I've been noticing this odd freezing across many devices lately...
Yeah like the previous poster stated there have been issues with Netflix on many devices. My fiance's note 8 has random freezes of video, my Pixel 2 XL, and Shield all have it too. It's not the phone, just a buggy Netflix app.
Hey all,
I have had the Galaxy S20 Ultra for a few months now, and it's buggy as hell. Chrome frequently doesn't work, and will often have to be force stopped. I'm using SwiftKey as my default keyboard, and often times when I'm working on typing something out, the predictive text ribbon will stay shaking. When i have a video from YouTube or Twitch playing in the popoit player, it will glitch or straight up stop playing when i try go back into the app. Now I'm noticing that videos i play on YouTube are randomly freezing. What is going on with my phone?
alwaysontheline said:
Hey all,
I have had the Galaxy S20 Ultra for a few months now, and it's buggy as hell. Chrome frequently doesn't work, and will often have to be force stopped. I'm using SwiftKey as my default keyboard, and often times when I'm working on typing something out, the predictive text ribbon will stay shaking. When i have a video from YouTube or Twitch playing in the popoit player, it will glitch or straight up stop playing when i try go back into the app. Now I'm noticing that videos i play on YouTube are randomly freezing. What is going on with my phone?
Click to expand...
Click to collapse
Which variant, SD or exynos?
snapdragon
I've had Galaxy S devices for years. The only qualms were screenburn on the S7 and S8 but going forward since the S9 that's been resolved. The S20 seems to have more issues besides heat and battery issues with Exynos variants. The camera problems are known as well but I can't recall previous Galaxy's with so many software conflicts. Not sure if it's certain updates or UI's but Sammy needs to get it's act together, especially at today's pricing, it's inexcusable! FYI - S20 sales are way down compared to S9's and S10's. Covid-19 has a role in the declining numbers but reading the comments here you see a good number of users are looking for better options beyond Galaxy devices.
If i didn't still owe $1200 on it, i would totally trade it in for a Note 20
Here's another example. That's supposed to be a YouTube video in the bottom right corner. https://www.dropbox.com/s/ab9bsntvkx8tn3h/Screenshot_20200919-081354_One UI Home.jpg?dl=0
And here's a link to a video of it happening. I've noticed that i have to restart the phone to get it back to normal after this https://www.dropbox.com/s/njvi3wlgcm2g952/Screen_Recording_20200919-083357_YouTube.mp4?dl=0
alwaysontheline said:
Here's another example. That's supposed to be a YouTube video in the bottom right corner. https://www.dropbox.com/s/ab9bsntvkx8tn3h/Screenshot_20200919-081354_One UI Home.jpg?dl=0
And here's a link to a video of it happening. I've noticed that i have to restart the phone to get it back to normal after this https://www.dropbox.com/s/njvi3wlgcm2g952/Screen_Recording_20200919-083357_YouTube.mp4?dl=0
Click to expand...
Click to collapse
As a test to make sure it's not the apps at fault, switch from the ones causing problems temporarily to alternative.
Chrome → Samsung Internet
YouTube → YouTube Vanced
SwiftKey → GBoard
If it still does it with those, factory reset but do not restore any backups, start fresh and test it like that, if it still does it then I'd see about getting it replaced, make sure your screen is clean and if you are using a 3rd party screen protector take it off as that could be causing phantom screen touches
Have had my S20U Exy for a few weeks now and besides the over processed IQ from camera I've had no issues with Chrome or anything else, phone has been rock solid, no glitches or hands at all, around 8 hrs SoT and 2 to 3 days between charges.
Here's another example of what happens. https://www.dropbox.com/s/pa1gu54bfshd6dr/Screen_Recording_20200925-193024_Messages.mp4?dl=0