[Q] Video glitch - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E

So far, I must be in the less than 1% that have experienced this problem...

you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?

You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.

madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
Click to expand...
Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.

sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?

Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Click to expand...
Click to collapse
Yes, I have the issue immediately after a restart.

sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...

Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...

And.....it's still glitching after a factory reset.

First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.

fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...

fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?

Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.

Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.

Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?

sperho said:
And.....it's still glitching after a factory reset.
Click to expand...
Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082

as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...

asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?

media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.

Related

[Q] youtube app issue

Not sure why but sometimes when i search videos on the youtube app and click to play them it just says I'm unable to play them. I'll pull the battery out and search the same video and then it will play. Is there any way to fix this issue??
tonycalr2002 said:
Not sure why but sometimes when i search videos on the youtube app and click to play them it just says I'm unable to play them. I'll pull the battery out and search the same video and then it will play. Is there any way to fix this issue??
Click to expand...
Click to collapse
You can try clearing data in the app but my guess it is more stream related. Next time try toggling airplane mode on and off and see if that works. Then it is a 3G issue which you kick start when you pull the battery.
Do you BONSAI?
I ran into this same thing yesterday, and I cleared the data and everything was back to normal. Kenny was right on point, hope it works for you too.
Pulling the battery is a power cycle and seems to be the only fix. I have also noticed that after an unknown amount of time all video playback and even video recording stops working (android system, flash still works) til I power cycle. I'm thinking it has something to do with the in app between video ads. Anyway, I'm back to pulling my battery at least twice a day.
Some youtube videos are unplayable on mobile devices, like android and ios devices. This isn't anything we can control, the makers of the videos (usually music videos) decide whether or not the video can be played on mobile devices. You can try opening the video in the browser and playing it directly on the page, but chances are it'll be choppy as he'll
Sent from my epicly epic Epic
elrey75 said:
Pulling the battery is a power cycle and seems to be the only fix. I have also noticed that after an unknown amount of time all video playback and even video recording stops working (android system, flash still works) til I power cycle. I'm thinking it has something to do with the in app between video ads. Anyway, I'm back to pulling my battery at least twice a day.
Click to expand...
Click to collapse
You pull your battery twice a day? I suggest a few things:
1. Get insurance on your phone
2. Put phone in driveway
3. Run that thing over AT LEAST 12 times
4. Get a new phone
If you're serious, you need to get a new phone because something is certainly wrong. I'm currently on about 120 hours of uptime, as in, time since the last reboot.
hayzooos said:
You pull your battery twice a day? I suggest a few things:
1. Get insurance on your phone
2. Put phone in driveway
3. Run that thing over AT LEAST 12 times
4. Get a new phone
If you're serious, you need to get a new phone because something is certainly wrong. I'm currently on about 120 hours of uptime, as in, time since the last reboot.
Click to expand...
Click to collapse
The power cycle is to force YouTube app to work. I watch a lot of video. The phone runs perfect otherwise.
Did you try clearing the data in the app?
Yes. Also force closed and cleared from app manager.
I had the issue where it force closed as soon as I opened it and clearing data didn't work. There was actually another entry on my phone that was causing issues. I think it was in data\data. I deleted all youtube entries (searched with root explorer) then cleared Dalvik and downloaded and installed youtube from market. Worked fine after that.
Same here, same thing happens to my visual voicemail, neither will work until I power cycle. Then they will both work fine for a while, then randomly stop again.
b3nny said:
Some youtube videos are unplayable on mobile devices, like android and ios devices. This isn't anything we can control, the makers of the videos (usually music videos) decide whether or not the video can be played on mobile devices. You can try opening the video in the browser and playing it directly on the page, but chances are it'll be choppy as he'll
Sent from my epicly epic Epic
Click to expand...
Click to collapse
There are three different errors, "not available in your country", "not available on mobile devices", and "there was a problem while playing, Touch to retry" that last one is the one that makes the youtube app unusable.

[Q] issues after 24 hours of use!

Ok first off, I love the Galaxy Nexus. However I am a very intense user and always push things to the limits
So I have noticed a few oddities:
1. This morning the volume went down on its down. I actually saw the volume bar appear and decrease, as if I was pushing down on the rocker. It happened twice. Both times I was hammering the phone so perhaps it's related to RAM? The first time I was moving six 400mb avi files from one folder to another using a file manager app, and listening to MP3s at the same time.
2. I heard this phone has visual voicemail, but my voicemails appear in the same way as they did before. (a text telling me to dial the vm number). Any ideas? I am on Vodafone UK contract.
3. When I bought the phone and turned it on, I entered my google account details. The phone then installed a bunch of apps I had installed on my last phone, the HTC Desire. Some of these apps I didn't want any more so I uninstalled them. This was all fine until I woke up this morning and found the phone had downloaded and reinstalled them again overnight!! What's going on here?! Will I wake up tomorrow to find them appear again?
4. The Android Market sometimes has the movies page, and sometimes doesn't. Very odd. It's up to date so I don't know what that's about. Also there's now a Vodafone section to the Market. It's a non-branded phone so I am a little surprised. There must be a network dedicated section now.
5. The BBC iPlayer is missing from the market. Why is this? I am in the UK and it's always been there before.
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
I hope this post has given a helpful insight into the Galaxy Nexus - it would be great if an expert could please address some of these issues for me.
Thanks all
Jonny
jonnyguitar said:
Ok first off, I love the Galaxy Nexus. However I am a very intense user and always push things to the limits
So I have noticed a few oddities:
1. This morning the volume went down on its down. I actually saw the volume bar appear and decrease, as if I was pushing down on the rocker. It happened twice. Both times I was hammering the phone so perhaps it's related to RAM? The first time I was moving six 400mb avi files from one folder to another using a file manager app, and listening to MP3s at the same time.
Click to expand...
Click to collapse
I have noticed this too, odd! I thought it was because my hand was near it, but definitely haven't clicked the buttons so.. hrm!
I too have noticed that BBC Iplayer is missing.
Also, I went on the BBC website and tried a flash player video... not working.
Tried downloading flash and it's not compatible?
Anyone know why or if it is permanent?
jonnyguitar said:
1. This morning the volume went down on its down. I actually saw the volume bar appear and decrease, as if I was pushing down on the rocker. It happened twice. Both times I was hammering the phone so perhaps it's related to RAM? The first time I was moving six 400mb avi files from one folder to another using a file manager app, and listening to MP3s at the same time.
Click to expand...
Click to collapse
I've had mine open the browser whilst it was laid on the table as I watched
jonnyguitar said:
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
Click to expand...
Click to collapse
I think I saw a thread saying that Diceplayer has been updated for the GN - not used it myself, but might be worth a look into. They claimed it's hw decoding avi and mkv.
dpenurse said:
I too have noticed that BBC Iplayer is missing.
Also, I went on the BBC website and tried a flash player video... not working.
Tried downloading flash and it's not compatible?
Anyone know why or if it is permanent?
Click to expand...
Click to collapse
You will find that because it is a new OS version, some apps will have to be updated to show in the market.
E.g. BBC probably labelled their iPlayer app as being compatible with Froyo, Gingerbread and Honeycomb so until the app is updated it won't show for ICS users.
Other app makers may have just labelled the app as "works with all versions" or "works with Froyo or later" for example.
I too have had an issue with the volume going down and then immediately going up again. Quite weird. Only happened twice since yday.
Sent from my Galaxy Nexus using XDA App
For your visual voicemail you need to register with Google Voice, unless Vodaphone has its own app for it.
Sent from my MB860 using XDA App
I just received a phonecall and the volume rocker I had to fight with to try and get it full volume. Phone won, call was quiet
jonnyguitar said:
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
Click to expand...
Click to collapse
How about Mobo Player?
I'm so jealous on you UK guys. We will get maybe sometimes in the next 3 weeks...
jonnyguitar said:
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
Click to expand...
Click to collapse
DicePlayer works perfectly and has HW acceleration.
s.m.knipe said:
For your visual voicemail you need to register with Google Voice, unless Vodaphone has its own app for it.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
No Google voice in the UK.
There an app called Visual Voicemail Plus that provides this service (for, I believe, a small fee).
the missing apps are due ICS 4.0 not being compatible with those old apps
you have to wait for those old apps to be ICS 4.0 compatible for them to show up again on Market
I had the volume issue where it kept going up and down by itself a few times today.
but since about 4pm it hasn't happened again...
Could it be that the volume issue has something to do with some preset profiles that should not be there?
Sent from my X10i using xda premium
i've got the volume problem too. Picked up my phone today and its done it about 5 times in the past hour or so while i've been playing with the phone. usually coincides with me sending/ receiving a text message. Really annoying problem as i dont know i have received a text most of the time.
Mhhh. thats a handful of users now with the SAV-Ghost (had to give it a name - self-adjusting volume) .
Biggest worry I have seen yet (apart from flash which will be sorted out sooner or later)....
When the volume started changing on it's own, did the temperature suddenly drop and lights started flickering?
TonyHoyle said:
No Google voice in the UK.
There an app called Visual Voicemail Plus that provides this service (for, I believe, a small fee).
Click to expand...
Click to collapse
Thanks, I didn't know that. GV has been out for a while, you would think Google would have brought that over by now...
dumb donkey said:
i've got the volume problem too. Picked up my phone today and its done it about 5 times in the past hour or so while i've been playing with the phone. usually coincides with me sending/ receiving a text message. Really annoying problem as i dont know i have received a text most of the time.
Click to expand...
Click to collapse
I got the problem too, but it only seems to happen just after I unlock the phone.
Getting the volume problem a lot as well. It's weird cause it didn't happen yesterday at all, only started today.
Sent from my Galaxy Nexus using XDA App

[Q] Netflix on CM11 is Freezing

Hi. When I try to watch netflix movies on cm11 on my ouya, the movie would freeze at a random frame and gets stuck.
Does anyone else have this issue? If so, how can we resolve it?
What version of Netflix are you using?
Yeah, I've seen that happen with mine also. Haven't found a fix for it either, and it seems to occur at random. Not just when something else is hogging up all your Internet bandwidth. I think it has to do with the Ouya not buffering or caching the stream...
But since with CM11, you don't get player controls on Netflix (Play, Pause, FF with preview, etc) I use my WDTV for Netflix streaming in the bedroom instead...
Have you tried one of these versions in this post... http://www.progressivethink.in/on/ouya/and/netflix-on-ouya-now-with-profile-support/
Ok I'm using the app I posted above and I'm getting this issue also now and I'm on the stock OUYA ROM. I never used to have this problem, maybe something to do with Netflix itself? I wonder if any other devices are having problems?
d0ubl3_d1zzl3 said:
Yeah, I've seen that happen with mine also. Haven't found a fix for it either, and it seems to occur at random. Not just when something else is hogging up all your Internet bandwidth. I think it has to do with the Ouya not buffering or caching the stream...
But since with CM11, you don't get player controls on Netflix (Play, Pause, FF with preview, etc) I use my WDTV for Netflix streaming in the bedroom instead...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=51405105&highlight=hardware+overlays#post51405105
evaporic said:
http://forum.xda-developers.com/showthread.php?p=51405105&highlight=hardware+overlays#post51405105
Click to expand...
Click to collapse
So does this resolve the freezing as well?
evaporic said:
http://forum.xda-developers.com/showthread.php?p=51405105&highlight=hardware+overlays#post51405105
Click to expand...
Click to collapse
Nice, thnx! Just found out thru another thread on here that there's a more permanent way of fixing this:
http://forum.xda-developers.com/showpost.php?p=52725661&postcount=262
Hi, how do you do for change language on Netflix with Ouya controller?
Thanks!
when I play movie, I don't see the Menu...
d0ubl3_d1zzl3 said:
Nice, thnx! Just found out thru another thread on here that there's a more permanent way of fixing this:
http://forum.xda-developers.com/showpost.php?p=52725661&postcount=262
Click to expand...
Click to collapse
Hey Guys,
Not sure if anyone's still look at this. Disabling the HW Overlay certainly does fix the freezing issue, but it really messes up the playback smoothness. It's especially noticeable with high action movies. I've tried a bunch of the other settings to like forcing GPU drawing, CPU and memory tweaks with no better results. I've gone back to playing it with the Overlay turned on for netflix. It will freeze a few times, but after several stop and restarts, it seems to play okay once the video catches up. It's just so random.
I would definitely rather play without Overlay since it gives me all the on screen controls in both Netflix and Youtube.

Netflix sucks on FTV

My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
supremekizzle said:
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
Click to expand...
Click to collapse
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
JediSooner said:
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
Click to expand...
Click to collapse
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
KLit75 said:
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
Click to expand...
Click to collapse
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
JediSooner said:
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
Click to expand...
Click to collapse
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
KLit75 said:
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
Click to expand...
Click to collapse
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
If it's any consolation... on 51.1.x.x versions of Fire TV, I never had issues where it wouldn't play video, but I did have studdering and slow/fast issues. On the 51.5.3.0 Fire OS 5 preview, all that has gone away and aside from an issue with 5.1 sound which is solved by putting it on stereo, netflix is working great.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
I agree. Netflix performance actually gotten worse on the Fire TV since the latest official stable update. For months I been using it and it was fine but now once again I have issues where the video would freeze up for about 5 to 10 seconds then speed up right away everyone is super fast while the audio continues. Very annoying as I thought they finally fixed it but it came back again. Now I also been getting the "unable to play title" error again too.
I actually started to use my Apple TV 3rd Generation which is connected to Wifi 5ghz channel 36. Loads programs quickly, no stuttering, no unable to, no credit shrinking.
I've learned that having another video app open while trying to access Netflix is what causes the problem. The reason rebooting fixes it is because you essentially flush the FireTV's memory when you do the reboot. If you exit out of other apps fully, you shouldn't have anymore problems. I miss being able to click the Home button when switching between video apps but ever since I started doing a proper shutdown for video apps before switching to the next one, I no longer need to reboot to get the different video apps work.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Claude Koch said:
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Click to expand...
Click to collapse
Hadn't considered that possibility; however, I don't use an alternate launcher and I always shutdown Kodi properly. Maybe there's something else tying up the video process? I've gone through the 'clear data' process on Amazon Video multiple times, but that didn't fix Netflix. I'll try to go straight into Netflix after a fresh reboot and see what I get.

Audio slightly out of sync when using streaming video apps

Hello to everyone!
I just purchased today the Samsung Galaxy Tab s4, and coming from the Nexus 10 I was astonished by the speed of the device ?
The only thing that bothers me a lot is that whenever I try to watch YouTube, Vimeo, Netflix, Facebook videos or any other streaming video app, the audio is out of sync slightly from the video. This happens only when using the tablet speakers or wired headphones, but not with Bluetooth headphones. On Bluetooth the audio sync if perfect. Also playing locally stored files on the tablet itself, the audio sync is perfect regardless of using speakers, wired or Bluetooth headphones.
I've searched and tried everything I could find (latest update, clear app cache, restarted multiple times, disabled stock anti-virus, force gpu rendering on developer options) and nothing works!!
Has someone else had these issues? Can someone please help me, is there any suggestions? Maybe an app or setting for audio latency adjustment? I'm willing to flash a custom rom on the device (been using LineageOS on my Nexus 10) but can't find anything for Galaxy tab s4.
Thank you!
Any answer someone?
I'm having the same problem, would like to see a solution, because it drives me crazy!!!!
ice0cold said:
I'm having the same problem, would like to see a solution, because it drives me crazy!!!!
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Just replying to say that I have the same issue and it is beyond irritating!
I haven't noticed this at all
No issues here. All in perfect sync.
I already contacted my countries Samsung support about this issue. They said they will investigate it and contact me.
I hope this can be fixed because I basically can't watch videos with that delay.
Also I have an audio latency while watching stock videos stored in the tablets memory.
I'm sending my tablet for service tomorrow, but I've read a lot of horror stories... I hope that I don't end up in one of them
sotis_tseles said:
I'm sending my tablet for service tomorrow, but I've read a lot of horror stories... I hope that I don't end up in one of them
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Click to collapse
damn, I wonder If I should do the same... I wonder how many people just do not notice it, because delay is very small...
Just want to add to the list, noticed the same and posted on a german forum - but no one even responded there. Maybe no one realizes the issue.
It is best described, as if you have connected bluetooth headphones, which always have a slight delay when watching video. It's not much, maybe 0,3/0,5 seconds.
Please keep us informed about what samsung did and wether the issue could be resolved.
Yep me too
Is subtle, but is there
So I am pretty sure is a software issue
Or many many units are wrong....
I opened yesterday a same topic on Samsung's official forums.
ice0cold, Dedusa23, q173242 and hardpike, if you can write on that thread also maybe it is helpful, someone may see it from Samsung. You can find the link below
https://eu.community.samsung.com/t5...g-streaming/m-p/694759/highlight/false#M25430
I have to say that I did notice this short after buying it.
But yesterday I checked and now seems ok
I did check amazon, netfliz and one movie with mx player
All good now
hardpike said:
I have to say that I did notice this short after buying it.
But yesterday I checked and now seems ok
I did check amazon, netfliz and one movie with mx player
All good now
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what about Youtube? I'm still having the same delay.
I thinkni still seeing a slight voice delay
I'm in the USA and have same issue...
I bought my tab S4 as an open box from Best Buy. Audio is slightly out of sync, behind video in most apps. YouTube is the worst, but in Amazon Prime Video it seems perfectly in sync. I went to a different Best Buy and looked at the demo model. Same sync issue as mine! Next time I visit the store I bought it from I will check their demo model.
Hopefully it's not a hardware issue because Amazon works fine. Could be some underlying Android video API causing the problem....one Amazon doesn't use?
Recent update.
I took it to a Samsung service point and they are deniyng the problem.. They say they don't see anything wrong hardware wise and that the delay is so slight that is barely noticeable by them.. I'm going to wait a couple of months and if nothing changes with a new firmware update I'm going to sell it and get a new one. Samsung honestly I'm very pissed with you and your representatives...
hardpike said:
Yep me too
Is subtle, but is there
So I am pretty sure is a software issue
Or many many units are wrong....
Click to expand...
Click to collapse
I just noticed it again, when watching Netflix.
I haven't noticed the issue in other applications. Will have a look.
My former tablet is the first Tab S 10.1 and this was never an issue.
I will try using BT-Headphones, wich i did not yet try.
Also, I will look at different Apps, but Netflix is most annoying.
It is probably a good idea to submit an error report to Netflix.
waitasecond said:
I just noticed it again, when watching Netflix.
I haven't noticed the issue in other applications. Will have a look.
My former tablet is the first Tab S 10.1 and this was never an issue.
I will try using BT-Headphones, wich i did not yet try.
Also, I will look at different Apps, but Netflix is most annoying.
It is probably a good idea to submit an error report to Netflix.
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I will check Netflix today, as I have a Daredevil marathon today
No delay for me in Netflix

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