Develop Bugs

Artifact when playing Flash videos

I received a DHD today and am terribly excited as this is my first smart phone!! I do have one problem though:
When playing videos on say, the BBC iPlayer website, the right part of the video has about half a centimetre of artifacts down the side. Like that part of the video is covered by smoked glass (best way I can describe it). Every video on that site is the same.
Youtube is picture perfect however. Additionally, when I use the iPlayer app or view 4OD videos on the website (in HQ) there is no artifacting on the right of the video, but instead, on the bottom (about 2mm wide).
It's consistent and happens with all the videos on those sites. No where else have I seen this problem mentioned online, which is really frustrating because I feel like the phone is perfect in every other way! I have updated to Flash 10.2 and tried different web browsers, the problem is the same in each.
I'd just like to get the video on iPlayer et al working as well as the videos on YouTube. I hope that's reasonable.
Thank you for taking the time to read this!

i'd have to double check, but im 99% sure i've had the same.
I guess it's flash, but who knows

It's really quite weird, as though it occurs in Flash 10.1 and 10.2, it seems to happen on the stock DHD browser and also the Dolphin browser. And it happens in slightly different ways whether the item is differing quality. But Youtube Flash video is absolutely perfect in all viewing options.
My DHD has come from Vodafone if that means anything!
It's a little disappointing as one would expect them to have worked out the obvious visual kinks before releasing the software! Especially as the DHD has such a cinematic display and the BBC iPlayer/Flash video is such an attractive selling point. The DHD is otherwise great to consume media on.
I'd hate to send the phone back and have the same problem with a new handset. Especially as I'm really attached to this little phone now! =)

A minor update to my saga of finickyness!
Both Dolphin and Miren browsers have the same rendering issue on BBC iPlayer (I suppose because they use the stock browser to render thingies).
Skyfire also seems to play the iPlayer videos with the minor artifact at the bottom, when in default mode and the artifacts on the right when in 'android' mode. Further research is commencing. I suppose it must be a Flash problem, but if it is, I'm surprised that no one else seems to have noticed this issue.

If any artifacts appear, your DHD most likely has a hardware issue.

I'm popping to Vodafone (later) today to see if any of the Vodafone handsets have a similar issue. Luckily I am within the 7 day period, so I can get a replacement if it's faulty.
It's a shame if it's a hardware issue. I can't fix that. =(

I solved the problem! Am posting for lawrence750 and any future users who happen upon this thread. It seems that installing Flash 10.2 and then uninstalling it fixed the issue entirely. Reinstalling Flash 10.2 causes the issue to return. I'm sticking with 10.1 until Adobe can get their act together!
Its strange that I actually originally upgraded to 10.2 on order to fix the problem in the first place, but since downgrading the videos are now picture perfect. =D

thnx for the info.will help many.

[q] helpp!! Im going nuts! No youtube audio!!

Ive looked all over the web and literally did not sleep last night trying to figure this out, not a wink. I got this phone as new as used gets from ebay. It was unlocked, i relocked it and have the stock rom back on it. No matter what Ive tried I cant get audio with the youtube app in HQ/full screen mode, but if i select the "fast download" quality i have audio and of course less then ideal video. Ive tried hard resetting, someone suggested pulling the battery out to reset the speaker (speaker works fine with everything else), and someone suggested a hard reset, and then changing all internet connections to media net. this supposedly worked for them, but not me. Anyone have any ideas? Either i hear nothing out of the speaker in full screen or i hear static. Codec issue? Driver issue?.. Theres other youtube apps around that are from roms or made by google.. they work fine but the video quality just isnt there for me like it is on the stock youtube app, im a perfectionist, this is annoying especially since youtube worked on my last tilt 2. Is anyone else having this problem? I literally have not slept because its driving me nuts. Im usually able to fix this stuff, and my last tilt 2 that i broke had youtube working fine. Ideas????? Thank you so much for helping me keep my sanity and not be an insomniac perfectionist. I really appreciate it.

So YouTube works great, just not with the quality you expect?
lol, it's YouTube dude. Don't expect high quality.
You don't mention anything about wifi or 3g tho. Have you tried on wifi?

Help me please. This shouldnt be happening.
No it doesnt work great at all. In High quality download mode the picture is absolutely great but no audio at all. I didnt have this problem with my last tilt 2.. no audio in full screen/hd download mode. The video quality is amazing but i have no freakin audio unless i select it to be downloaded as a crappier quality "fast download" option. So "fast download" works (audio and video) but sucks by nature, and HQ/full screen has amazing video but no audio at all. Havent tried wifi, will do that now. If i dont repost an update by 6:45 P.M. eastern time that didnt work.

ok... i put wifi on, and now when i try to play a video it just says "connecting" and sits there... odd.??

helllllppppp
ok, got it to connect with wifi. still no sound in high quality/full screen mode.

hardcoresmylife said:
ok, got it to connect with wifi. still no sound in high quality/full screen mode.
Click to expand...
Click to collapse
Then there's something wrong with your phone. Why did you relock and flash stock?

ok... the genius somehow got it working! Just a matter of fooling around with settings that you wouldnt think of... thats why its called a bug. I have andvanced config.... so i turned off "fixed landscape mode" and for the HTC audio booster settings i made sure they were all set to default... now its beautiful as it gets. crazy. once again, thats why they call it a bug. I need to get hired as an IT guy dammit.

Oh, and since re-locking the phone it has not froze on bootup at the orange windows mobile startup graphic. Not even once. It was doing it ridiculously frequently before.

Ha. Glad you got it fixed.
Silly WinMo.

thanks, and yeah it sure is.

HTC Touch Pro 2 CAB
Hello,
Does anyone have a working HTC Youtube app (perhaps cab) for the HTC Touch Pro 2? I had a problem with my original app not playing sound when viewing HD/HQ videos; however it played sound when watching in Fast Download, but the video quality was horrible. I downloaded the latest Google app which seems to play sound OK, but I not like the design of the app as the video playback did not fill the screen. Unfortunately, when I downloaded Google it overwrote the original HTC app and I cannot get it back without doing a hard reset, which I prefer not to do. I found HTC Youtube version 2.6 (Build 1922.4122) while surfing this board, but it does not play sound too. I think me original version was 2.6 (Build 2011.1727).
Any help would be greatly appreciated.
Thanks,

Maybe try this version?
http://www.mediafire.com/download.php?ryzmq1wijzq

RE: HTC Touch Pro 2 YouTube CAB
Thanks mr.horndoctor,
Unfortunately, this is HTC YouTube CAB - LEO YouTube_2_6_19224122.cab, which is the CAB that I am currently using and does not play sound in most HD/HQ modes. I am hoping to find my original version was 2.6 (Build 2011.1727), or greater that will work on the Touch Pro 2. What's interesting is I have seen this problem reported for quite some time, but I have not seen a final closure or resolution to the problem.
Thanks again for your effort.

hardcoresmylife, Could you tell me more details about this? I am also suffering from this issue.

[Q] issues after 24 hours of use!

Ok first off, I love the Galaxy Nexus. However I am a very intense user and always push things to the limits
So I have noticed a few oddities:
1. This morning the volume went down on its down. I actually saw the volume bar appear and decrease, as if I was pushing down on the rocker. It happened twice. Both times I was hammering the phone so perhaps it's related to RAM? The first time I was moving six 400mb avi files from one folder to another using a file manager app, and listening to MP3s at the same time.
2. I heard this phone has visual voicemail, but my voicemails appear in the same way as they did before. (a text telling me to dial the vm number). Any ideas? I am on Vodafone UK contract.
3. When I bought the phone and turned it on, I entered my google account details. The phone then installed a bunch of apps I had installed on my last phone, the HTC Desire. Some of these apps I didn't want any more so I uninstalled them. This was all fine until I woke up this morning and found the phone had downloaded and reinstalled them again overnight!! What's going on here?! Will I wake up tomorrow to find them appear again?
4. The Android Market sometimes has the movies page, and sometimes doesn't. Very odd. It's up to date so I don't know what that's about. Also there's now a Vodafone section to the Market. It's a non-branded phone so I am a little surprised. There must be a network dedicated section now.
5. The BBC iPlayer is missing from the market. Why is this? I am in the UK and it's always been there before.
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
I hope this post has given a helpful insight into the Galaxy Nexus - it would be great if an expert could please address some of these issues for me.
Thanks all
Jonny

jonnyguitar said:
Ok first off, I love the Galaxy Nexus. However I am a very intense user and always push things to the limits
So I have noticed a few oddities:
1. This morning the volume went down on its down. I actually saw the volume bar appear and decrease, as if I was pushing down on the rocker. It happened twice. Both times I was hammering the phone so perhaps it's related to RAM? The first time I was moving six 400mb avi files from one folder to another using a file manager app, and listening to MP3s at the same time.
Click to expand...
Click to collapse
I have noticed this too, odd! I thought it was because my hand was near it, but definitely haven't clicked the buttons so.. hrm!

I too have noticed that BBC Iplayer is missing.
Also, I went on the BBC website and tried a flash player video... not working.
Tried downloading flash and it's not compatible?
Anyone know why or if it is permanent?

jonnyguitar said:
1. This morning the volume went down on its down. I actually saw the volume bar appear and decrease, as if I was pushing down on the rocker. It happened twice. Both times I was hammering the phone so perhaps it's related to RAM? The first time I was moving six 400mb avi files from one folder to another using a file manager app, and listening to MP3s at the same time.
Click to expand...
Click to collapse
I've had mine open the browser whilst it was laid on the table as I watched
jonnyguitar said:
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
Click to expand...
Click to collapse
I think I saw a thread saying that Diceplayer has been updated for the GN - not used it myself, but might be worth a look into. They claimed it's hw decoding avi and mkv.

dpenurse said:
I too have noticed that BBC Iplayer is missing.
Also, I went on the BBC website and tried a flash player video... not working.
Tried downloading flash and it's not compatible?
Anyone know why or if it is permanent?
Click to expand...
Click to collapse
You will find that because it is a new OS version, some apps will have to be updated to show in the market.
E.g. BBC probably labelled their iPlayer app as being compatible with Froyo, Gingerbread and Honeycomb so until the app is updated it won't show for ICS users.
Other app makers may have just labelled the app as "works with all versions" or "works with Froyo or later" for example.

I too have had an issue with the volume going down and then immediately going up again. Quite weird. Only happened twice since yday.
Sent from my Galaxy Nexus using XDA App

For your visual voicemail you need to register with Google Voice, unless Vodaphone has its own app for it.
Sent from my MB860 using XDA App

I just received a phonecall and the volume rocker I had to fight with to try and get it full volume. Phone won, call was quiet

jonnyguitar said:
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
Click to expand...
Click to collapse
How about Mobo Player?
I'm so jealous on you UK guys. We will get maybe sometimes in the next 3 weeks...

jonnyguitar said:
6. I have found it tough to find a movie player app that plays my avi and mkv files. Rockplayer doesn't want to work now. MXPlayer doesn't run at all. Mplayer is ok but the videos are not that smooth. What else is there to try??
Click to expand...
Click to collapse
DicePlayer works perfectly and has HW acceleration.

s.m.knipe said:
For your visual voicemail you need to register with Google Voice, unless Vodaphone has its own app for it.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
No Google voice in the UK.
There an app called Visual Voicemail Plus that provides this service (for, I believe, a small fee).

the missing apps are due ICS 4.0 not being compatible with those old apps
you have to wait for those old apps to be ICS 4.0 compatible for them to show up again on Market

I had the volume issue where it kept going up and down by itself a few times today.
but since about 4pm it hasn't happened again...

Could it be that the volume issue has something to do with some preset profiles that should not be there?
Sent from my X10i using xda premium

i've got the volume problem too. Picked up my phone today and its done it about 5 times in the past hour or so while i've been playing with the phone. usually coincides with me sending/ receiving a text message. Really annoying problem as i dont know i have received a text most of the time.

Mhhh. thats a handful of users now with the SAV-Ghost (had to give it a name - self-adjusting volume) .
Biggest worry I have seen yet (apart from flash which will be sorted out sooner or later)....

When the volume started changing on it's own, did the temperature suddenly drop and lights started flickering?

TonyHoyle said:
No Google voice in the UK.
There an app called Visual Voicemail Plus that provides this service (for, I believe, a small fee).
Click to expand...
Click to collapse
Thanks, I didn't know that. GV has been out for a while, you would think Google would have brought that over by now...

dumb donkey said:
i've got the volume problem too. Picked up my phone today and its done it about 5 times in the past hour or so while i've been playing with the phone. usually coincides with me sending/ receiving a text message. Really annoying problem as i dont know i have received a text most of the time.
Click to expand...
Click to collapse
I got the problem too, but it only seems to happen just after I unlock the phone.

Getting the volume problem a lot as well. It's weird cause it didn't happen yesterday at all, only started today.
Sent from my Galaxy Nexus using XDA App

[Q] Video glitch

Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E

So far, I must be in the less than 1% that have experienced this problem...

you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?

You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.

madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
Click to expand...
Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.

sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?

Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Click to expand...
Click to collapse
Yes, I have the issue immediately after a restart.

sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...

Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...

And.....it's still glitching after a factory reset.

First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.

fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...

fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?

Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.

Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.

Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?

sperho said:
And.....it's still glitching after a factory reset.
Click to expand...
Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082

as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...

asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?

media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.

Question Pixel 6 pro screen glitch

Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement

wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
Click to expand...
Click to collapse
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...

Morgrain said:
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...
Click to expand...
Click to collapse
The hard part is that it happens only once a day or so that I struggle to capture it. So I'd probably have to run on safe mode for a long while, I'll see if I can get Google to replace. Cheers

I've never had that, I'd RMA that if I were you!

wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
Click to expand...
Click to collapse
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.

selayan said:
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.
Click to expand...
Click to collapse
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?

iliya8801 said:
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?
Click to expand...
Click to collapse
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.

selayan said:
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.
Click to expand...
Click to collapse
There is no need to record your screen. you can send google the op recording
I hope google will fix this phone.. I guess that is what you get for being a Tensor early adopter.

I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...

cd993 said:
I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...
Click to expand...
Click to collapse
I am using the regular Youtube app since I pay for premium. I don't think its related to any app as the OP said it also happened on other videos.

Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.

kooper100 said:
Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.
Click to expand...
Click to collapse
Interesting.....let's hope a fix is on it's way at some point...

Have you guys noticed a graphical glitch in Google photos? When in landscape and the video is paused and you scroll up from the bottom of the screen for your settings, a glitch appears!
It was first mentioned in Reddit.

I've had the same thing, but it appears at the bottom of the screen (it's happened a few times, maybe 5 or 6) - and for mine it was about an inch high. It was really odd - never seen a glitch like that before. usually you can tell if it's the display or software but this was very similar to op's - and it stayed for like 10 seconds. using Brave Browser, not watching a video (pixel 6 pro on december build)

YES YES YES! Thank you for the post, OP!
This wasn't an issue till about five days ago and it only occurs in the YouTube application! It's difficult to reproduce, but usually having a video running, opening the comments section then successively minimizing and maximizing the video (in Portrait mode) can trigger this error.
I suspect it has something to do with a change in refresh rate, since this particular change causes just that.
It's not annoying to the point I have considered turning the phone back, but it's mildly concerning especially since the first time it occurs, you're unsure whether it's a hardware or software issue.

Same here with YouTube Vanced in the exact same Spot, never seen in another app

Try newpipe instead. Hint: no ads