Music apps getting killed in the background - Note 7 Questions & Answers

Hi all,
Enjoying my Samsung Galaxy Note7 for the most part, but I am experiencing one extremely annoying issue.
I play music on my phone a lot, all of it streaming from either Apple Music or Pandora. On the Huawei Nexus 6P both apps work flawlessly (on both MM and N Preview), never cutting out whether in the foreground, background, screen off, whatever.
On the Note7 the apps seem to be getting killed or otherwise stopped for no apparent reason, even if they are the only apps in the switcher.
Anyone else experiencing issues like this? It seems to be worse with Apple Music, but as I say it has worked flawlessly for me on the Nexus 6P (as well as a few other recent Android devices for that matter).
So far searches have proved fruitless.
Thanks, Mitchell

Yup, it has happened to me a few times also when using Spotify. App doesn't close, but randomly stops playing my music and restarts the song when I tab back in to press play. Coming from an iPhone, I've never experienced this issue.

Sounds like the same issue. If I reopen Apple Music for example, the app opens immediately where it was, but the playback bar at the bottom is gone. When I click play on the stream I was listening to it restarts, same as you.
Similarly, coming from the iPhone (or even other Android devices), its frustrating to no end.

Are you all on Snapdragon or Exynos? My Snapdragon Note7 has the opposite problem. Music apps won't kill when I want them to and when I walk back in to range and my Gear reconnects from 3G to BT Pandora starts playing. Even though it shouldn't. My office isn't amused. I bounce between Pandora, Play Music, and Slacker and never had any of the issues you're describing. And I use them through Android Auto and would know if they weren't picking up from where I last left them.

I've got a Exynos N930F

Remove the apps that are being killed from the "App power monitor" under Device Maintenance - Battery.
You have to scroll down and click on the "Unmonitored Apps" and add the apps you want.

y2kkingboy said:
Remove the apps that are being killed from the "App power monitor" under Device Maintenance - Battery.
You have to scroll down and click on the "Unmonitored Apps" and add the apps you want.
Click to expand...
Click to collapse
Thanks for the suggestion, I've just added them to the list and will see how it goes!
Interestingly, FB Messenger, WhatsApp and Android Auto were already in the list.

Sadly it didn't work, music stopped again this morning after just a few minutes

Related

[Q] Music stops when switching apps...

While I've been a member of XDA for quite a while (since my early days with a TyTn II), I've never posted. Mostly because I've always found an applicable post regarding my interest, need, problem, etc.. Can't find anything this time!
I recently upgraded from an original Moto Droid to the Incredible (bought off E-Bay) and have two annoying issues.
The biggest is that, unlike the Moto Droid, the music stops whenever I switch from music player to another app. On the Droid, I could go to the home screen or browser, etc and still listen to music. The weird thing is that it still exhibits the same behavior after rooting and loading the latest JagerRom. Is this just normal for the Incredible?
The second problem (not so much), is that the phone refuses to automatically pull my apps down from the Market after an upgrade or factory restore. It syncs Contacts and email just fine, but I've had to reload my apps manually after each restore and the switch to JagerRom. It's had this issue since day one.
Any thoughts/advice would be much appreciated!
how are you accessing your music? to start it playing? I noticed that if you go through a file manager and play a song you have to leave the music app open or if when you back out it will stop but if you go to the music app and start it then you can back out and it will play in the background fine. Make sense?
Thanks for the reply. I'm playing purely from within the stock player. That's why I'm baffled by the problem.
Sent from my ADR6300 using XDA App
hmm thats very strange. not sure what to tell you on that. Ill try to rack my brain some more and let ya know if I come up with anything.
I thought I should chime in here also. I am also experiencing this issue. Seems like navigation is killing pandora instead of muting it. Very annoying on road trips, a fix would be much appreciated.

[Q] Google Music app issues

I really couldn't stand the default music app on this phone, so I decided to pull the Google app from the market. Here's what the problem is.
If I start my random shuffle after plugging in my headphone cable, it will play the first song. Then, it stops. If I hit the power button or unplug the cable, the next song starts playing. I have to do this for every song.
Has anyone else tried that music player and experienced this?
(and for some reason I can never, ever put these things in the right forum. *facepalm*)
I have a similar problem with this app on my sgs2 too! But on my sgs2 i stream at work everynite with the google music app on my vibrant it streamed flawless with no gapps of dead air BUT with my sgs2 it buffers between every song! i know its not the building because my vibrant played perfectly in there. but between every song i wait anywhere between 30 sec to a few min until the next song plays on random, i never waited anytime on my vibrant!!!
THIS IS MY ONLY COMPLAINT ABOTU MY SGS2, I LOVE THIS PHONE, SO THIS COMPLAINT IS SMALL COMPARED TO MOST PEOPLE
This is one of two problems I have. The other, and very much more serious issue, is that the alarm clock function fails 20% of the time to ever go off. I'm trying a replacement app to see if the behavior is app or rom related.
My google music app won't reliably play offline music while offline. When I play a song, it will skip crazy fast through songs, stop on one and play it, then repeat. It's very annoying. This will happen with songs that are on my sd card as well, so it's not completely the app's fault.
I think samsung may have setup something weird to force you to use their music player. I was having similar weird issues with ubermusic, which NEVER gave me any issues. quite the coincidence...
devitek said:
The other, and very much more serious issue, is that the alarm clock function fails 20% of the time to ever go off. I'm trying a replacement app to see if the behavior is app or rom related.
Click to expand...
Click to collapse
Thats something u need to either reflash rom, or take phone back!!! i would would say odin back to stock but we dont have that yet. I use my alarm on my phone 6 days a week and it has never failed on me.
My google music app plays fine just not flawless like the vibrant which it should be the other way around, when i say flawless i mean no dead gaps of airtime, buffering etc
movieaddict said:
Thats something u need to either reflash rom, or take phone back!!! i would would say odin back to stock but we dont have that yet. I use my alarm on my phone 6 days a week and it has never failed on me.
My google music app plays fine just not flawless like the vibrant which it should be the other way around, when i say flawless i mean no dead gaps of airtime, buffering etc
Click to expand...
Click to collapse
I've been thinking about flashing, but was really hoping to wait until something cleaner, say, CM7, was available. Flashing tweaked stock roms feels kind of pointless, but with the issues I'm having I'm starting to get concerned...
devitek said:
I really couldn't stand the default music app on this phone, so I decided to pull the Google app from the market. Here's what the problem is.
If I start my random shuffle after plugging in my headphone cable, it will play the first song. Then, it stops. If I hit the power button or unplug the cable, the next song starts playing. I have to do this for every song.
Has anyone else tried that music player and experienced this?
(and for some reason I can never, ever put these things in the right forum. *facepalm*)
Click to expand...
Click to collapse
Have you tried the ICS Music App?
http://forum.xda-developers.com/showthread.php?t=1315375
PorchSong said:
Have you tried the ICS Music App?
http://forum.xda-developers.com/showthread.php?t=1315375
Click to expand...
Click to collapse
I've experienced similar issues with the ICS google music app.

Issue with stock Music Player using available RAM!

Hey Folks,
I have an issue with the built-in stock Music player constantly taking all of the available RAM, which causes Android to start killing other processes like the launcher (Apex Pro), Tasker, nearby devices service (force closes occasionally), etc. It is very odd. I have tried several attempts to remedy the situation. I have, so far, cleared the Media Storage data, cleared the Cache partition from the boot recovery menu, have music on built-in storage and un-mounting my MicroSD card, to which none of these efforts helped. It seems like the Music Player app has a memory leak, which I am wondering if this was introduced in 4.3. I did not see it listed yet in the 4.3 issue threads, and not really sure if 4.3 is the culprit. I upgraded to the S4 from an S2 recently and a week later the official 4.3 upgrade was available. Thus, I do not know if this issue was happening in 4.2.2.
The interesting thing is that this leak or loop is occurring whether or not I have music on the device. So, to be clear, the issue specifically is when I launch the Music Player and then go to Task Manager to see the used RAM, the RAM will just continue to get used up until it reaches about 1.70GB or so out of 1.78GB available and then Android will start killing other processes to accommodate for more memory. This is when Apex and /or Tasker and other services start getting the ax. What's more, if I kill the Music Player (either right away or later), the memory continues to be consumed until it reaches about 1.5GB - 1.6GB and then finally releases and drops to 700MB - 900MB.
I am on a stock ROM, non-rooted and I have also confirmed this issue with my wife's S4 as well. We can use Google Play Music with no issues, but prefer the stock player if there is a solution to this "memory leak" or other situation that is causing the issue. If anyone has some insights as to what this issue is and a fix, please let me know. Also, if anyone can launch the Music Player and watch the RAM in Task Manager to confirm that this is or is not occurring on other S4s out there as perhaps it is an issue that some may not have noticed. In fact, my wife has been using her device in the car for a couple of weeks and streaming with Bluetooth and not noticed this was occurring. However, if she were to have music and use Maps/Navigation at the same time with this issue, Maps will get killed along with other multitasking tasks. I happened to noticed this behavior when I moved my music on the device and was playing around with the player, when I saw that Tasker restarted itself and then shortly after the nearby devices service forced closed and the music app got real sluggish. I then started observing the RAM usage with the launch of the player and realized why apps were closing. The funny part is that the music plays fine and never dies, it just kills everything else in its wake.
Any insight to this will be greatly appreciated. Also, I have been scouring the forums and Google in general to see if this has been mentioned and have not found this exact situation. However, if I did overlook a thread/post that has this as a known issue, please let me know what that link is. Thanks.
First off, damn. You might want to take a refresher course on how to say what you mean without all the extra words. You wrote a book man. 90% of what you typed is unnecessary. Nobody wants to read all of that and must won't even entertain a response. Just a friendly heads up.
Now, are you sure that the RAM is being taken up by the music app and not a combination of apps/processes? The stock task manager isn't very good for situations like this so you'll need to download a system monitor. There are quite a few out there, take your pick.
Could be that when you open the music player the media scanner is eating up RAM along with other processes. Those together are killing your memory. If that's the case you need to create a .nomedia file to place in the folders on your internal/external memory. Also, do you have any other music or media apps installed?
Figure out those then post back. You might try uninstalling all your apps then reinstall them one by one ( backup first). Yes, it can take a while if you have a lot but once you install the culprit - you'll know it. Hope that helps.
SOLVED!!
Ah, thanks for the heads up! Sorry about the long-winded post, I just wanted to convey the issue and what I have done so far. In future posts, I will be much more concise and to the point.
On a good note, I have solved my issue and found that if you disable/freeze/uninstall apps but still want to use the built-in music player, there is a conflict if you disable S Voice. I was going through the settings in the music player and noticed the voice control feature (which was unchecked), but clearly the player still wants to talk with or "see" S Voice out there. I took a shot in the dark and once I re-enabled S Voice, the gobbling of RAM from the music player launching stopped. Yay!!
Not solved!
Well that victory was short lived. That seemed to have only worked for about 10 minutes and it is back to the same memory gobbling issue when the player is launched. I reactivated Google Play Music and am using that with no issues, so it seems that will have to do.
Well that was all I had. I don't use the stock music player since I stream with Google Music.
You might look in the app store for an app to replace the stock one. Then uninstall the stock app so you don't have the issue anymore.
Sent from my SGH-M919 using xda app-developers app

Apps restarting randomly

Hey guys, over the past 5 days of using this phone I have noticed a few odd things. One that is really annoying is some apps just close and open again. Not an Android force close, there is no notification, the app just stops and instantly restarts. Apps this happens the most with is The Chive and Gmail. I've used a lot of other apps but these two are the worst. And Gmail is an important app, I use it a lot.
Has anyone else had this issue? Any ideas what could be causing this? Along with the poor battery, this is making a great piece of hardware unusable. Any info on this would be appreciated.
Cheer's!!!
I haven't noticed your issues, but I have had very inconsistent results with video streaming apps from TV and cable networks and my cable provider (xfinity from comcast in the US) that range from force closing to just not being to load videos.
deucalion0 said:
Hey guys, over the past 5 days of using this phone I have noticed a few odd things. One that is really annoying is some apps just close and open again. Not an Android force close, there is no notification, the app just stops and instantly restarts. Apps this happens the most with is The Chive and Gmail. I've used a lot of other apps but these two are the worst. And Gmail is an important app, I use it a lot.
Has anyone else had this issue? Any ideas what could be causing this? Along with the poor battery, this is making a great piece of hardware unusable. Any info on this would be appreciated.
Cheer's!!!
Click to expand...
Click to collapse
Has never happened to me in Gmail. I use it a lot with 3 different accounts. But force closes are closely related to memory leaks that are very abundant in 5.0. But since others dont seem to be experiencing this issue, I'd recommend a flash of the latest firmware and a complete wipe (if possible). Do you have any memory manager apps? If so that could be an issue too.
---------- Post added at 12:33 PM ---------- Previous post was at 12:32 PM ----------
hkdmjack said:
I haven't noticed your issues, but I have had very inconsistent results with video streaming apps from TV and cable networks and my cable provider (xfinity from comcast in the US) that range from force closing to just not being to load videos.
Click to expand...
Click to collapse
Yeah I've had odd reactions with videos too including lags which shouldn't happen - given the hardware specs.
deucalion0 said:
One that is really annoying is some apps just close and open again. Not an Android force close, there is no notification, the app just stops and instantly restarts.
Click to expand...
Click to collapse
Having the same issue. looks like it happens like once every 30 minutes to me, no matter the app. going to wipe data and do a firmware update, let's see how it goes.
I have this issue (crashing apps randomly /w no error) in particular music apps like DI.FM, Google Music, and Audible while driving. The phone is not (directly) in use by me as I use a 3.5mm or Bluetooth an initially pressing the pay button before starting my trip. This is frustrating because it randomly crashes (no notification) while I am busy driving and I have to pull to the side of the road and start it again (safety). Sometimes the crashing will not happen for hours at a time (and I enjoy the audio), other times it happens every few minutes (and I get fed up and give up on the phone wanting to put it under the tire).
I was trying to find a good way to log the error but I am too inexperienced and just go frustrated after a while as I could not find a way to log it while it was in use (playing audio) during my transit.

Google play music fast forward/rewind in a track

Hi there,
I have just noticed this issue where you cannot skip inside a track in Google music. I can see the progress bar, I can move it to the center but it comes right away back at the beginning and tune starts again. I have no other music app installed, this device is pretty stock aside from being unlocked and rooted.
The same app works fine in my HTC One, there I can advance in the track.
Any ideas?
Sent from my 1+3
millicent said:
Hi there,
I have just noticed this issue where you cannot skip inside a track in Google music. I can see the progress bar, I can move it to the center but it comes right away back at the beginning and tune starts again. I have no other music app installed, this device is pretty stock aside from being unlocked and rooted.
The same app works fine in my HTC One, there I can advance in the track.
Any ideas?
Sent from my 1+3
Click to expand...
Click to collapse
Same issue. I'm rooted, but stock. I noticed that if you skip the track then skip back to it, it will sometimes work at that point. Not really the most efficient way to do it, but it works for me. I have to do it a lot, especially when I'm listening to a podcast, which can be hours long.
Anyone else cares to confirm or contradict the above experiment on stock rom? Are you able to move the Google music cursor on the progress bar?
I am also wondering whether related to the other Google music issue where, quite often, it'd suddenly start playing music by itself. Although didn't do that today..
Sent from my 1+3
I have same or similar problems, though I've only tried podcasts.. Advancing the track skips it back to the beginning. Using the +30sec button on the widget(s) skips to the beginning. Using the -10sec on the widget skips to the beginning. This happens with the app open, in a widget on the home screen, in a widget on the shelf, and in the notifications pane. It happened on the OnePlus 3 and OnePlus 3t (recently returned 3 for 3+), both new and running stock marshmallow OxygenOS.
Yeah, this is far beyond annoying. By restarting/clearing cache, sometimes this problem goes away for a while but not for long. Interesting that the only manufacturer affected seems to be oneplus, according to my research. Still have this problem after 3.2.8 update
Sent from my 1+3
How is this still an issue? I have the oneplus 5 and it's happening to me. Over a year and no fix and only happens to oneplus phones.

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