Hello friends. I recently bought myself P6P (US Ver.) and I was very surprised when I noticed that at temperatures below 0°C (-1°C and below), my camera stops working. The phone simply freezes and when the camera starts, leaving for a reboot. After rebooting, the problem does not disappear until it cools down. At room temperature, or plus temperature at street (about 2-5°C and above) a problem, there is no. There is a cold winter in my country, I do not argue, but any phone, even my old one, broken s21u did not show such problems. I like to shoot stories on the street, take photos on the street, send video messages on the street. I cannot do this with a pixel. I have to wait for spring to use it comfortably. I saw a similar video of a Canadian blogger with this problem, but everyone else says that they have never encountered this problem. I am really offended that absolutely any phone can remove at this temperature, but there is no pixel. Maybe someone knows what the problem might be, I hope for your help. This is enormous suffering for me. I really love this phone, but his behavior with a camera on the street... This is not permissible for such a smartphone.
It was -4 to -6 where I am and I didn't have an issues when out and about
Bebrakonya2010 said:
Hello friends. I recently bought myself P6P (US Ver.) and I was very surprised when I noticed that at temperatures below 0°C (-1°C and below), my camera stops working. The phone simply freezes and when the camera starts, leaving for a reboot. After rebooting, the problem does not disappear until it cools down. At room temperature, or plus temperature at street (about 2-5°C and above) a problem, there is no. There is a cold winter in my country, I do not argue, but any phone, even my old one, broken s21u did not show such problems. I like to shoot stories on the street, take photos on the street, send video messages on the street. I cannot do this with a pixel. I have to wait for spring to use it comfortably. I saw a similar video of a Canadian blogger with this problem, but everyone else says that they have never encountered this problem. I am really offended that absolutely any phone can remove at this temperature, but there is no pixel. Maybe someone knows what the problem might be, I hope for your help. This is enormous suffering for me. I really love this phone, but his behavior with a camera on the street... This is not permissible for such a smartphone.
Click to expand...
Click to collapse
Sounds like a hardware defect, maybe bad battery not supplying adequate current at low temperatures? I've used my camera at 20 below without any issue.
I'd suggest trying it with an external power source (USB) to see if providing more current helps.
Bebrakonya2010 said:
Hello friends. I recently bought myself P6P (US Ver.) and I was very surprised when I noticed that at temperatures below 0°C (-1°C and below), my camera stops working. The phone simply freezes and when the camera starts, leaving for a reboot. After rebooting, the problem does not disappear until it cools down. At room temperature, or plus temperature at street (about 2-5°C and above) a problem, there is no. There is a cold winter in my country, I do not argue, but any phone, even my old one, broken s21u did not show such problems. I like to shoot stories on the street, take photos on the street, send video messages on the street. I cannot do this with a pixel. I have to wait for spring to use it comfortably. I saw a similar video of a Canadian blogger with this problem, but everyone else says that they have never encountered this problem. I am really offended that absolutely any phone can remove at this temperature, but there is no pixel. Maybe someone knows what the problem might be, I hope for your help. This is enormous suffering for me. I really love this phone, but his behavior with a camera on the street... This is not permissible for such a smartphone.
Click to expand...
Click to collapse
No such issues here and its been temps of -5 here. Which Android version are you running?
96carboard said:
Sounds like a hardware defect, maybe bad battery not supplying adequate current at low temperatures? I've used my camera at 20 below without any issue.
I'd suggest trying it with an external power source (USB) to see if providing more current helps.
Click to expand...
Click to collapse
This is clearly not a battery. If the problem was in it, then it would simply reboot. But it just freezes tightly, then reboots. Sometimes when hanging, artifacts appear on the display.
enerGy said:
No such issues here and its been temps of -5 here. Which Android version are you running?
Click to expand...
Click to collapse
I'm use last version a13
Any chance the phone got wet and that froze? Do you have it in a case? Cracked screen? Is it rooted? Rooted properly?
Bebrakonya2010 said:
This is clearly not a battery. If the problem was in it, then it would simply reboot. But it just freezes tightly, then reboots. Sometimes when hanging, artifacts appear on the display.
Click to expand...
Click to collapse
Nothing "simply" reboots. Something has to happen to CAUSE it to reboot. If the voltage drops too low, the CPU will brown out and whatever is running will crash, then the watchdog timer will cause it to reboot. What you are experiencing sounds VERY battery. Try external power before dismissing a suggestion.
96carboard said:
Nothing "simply" reboots. Something has to happen to CAUSE it to reboot. If the voltage drops too low, the CPU will brown out and whatever is running will crash, then the watchdog timer will cause it to reboot. What you are experiencing sounds VERY battery. Try external power before dismissing a suggestion.
Click to expand...
Click to collapse
I put it in the freezer for 15 minutes (its temperature is about 10-15°). When I connected it to charging, when I started the camera, he immediately went into a reboot, and did not hang as usual. When I tried to open the camera without charging, it first hung, and then rebooted.
96carboard said:
Nothing "simply" reboots. Something has to happen to CAUSE it to reboot. If the voltage drops too low, the CPU will brown out and whatever is running will crash, then the watchdog timer will cause it to reboot. What you are experiencing sounds VERY battery. Try external power before dismissing a suggestion.
Click to expand...
Click to collapse
It is strange for my part to think about the battery, because my p6p was activated only 3 months ago. Its battery cannot be worn out, unless of course it was a factory defect.
Bebrakonya2010 said:
I put it in the freezer for 15 minutes (its temperature is about 10-15°). When I connected it to charging, when I started the camera, he immediately went into a reboot, and did not hang as usual. When I tried to open the camera without charging, it first hung, and then rebooted.
Click to expand...
Click to collapse
Keep it connected to the charger the whole time. Plugging it in causes all kinds of systems to suddenly activate and breaks the test.
Related
Just read the review by PC Mag, and I have to admit it's making me a little hesitant to pick up the phone Sunday. Essentially when the phone gets warm it auto dims the screen. I wish he posted more details about the issue.
I've been jazzed about the phone for a couple of weeks now, but it does have some drawbacks for me right out of the box. The non-removable battery, the lackluster camera, and lack of micro-sd slot on the Sprint version. Still I could live with those issues, by and large, but the dimming issue reported by PC Mag has me to the point where I'm reconsidering buying in.
I'm hoping people who get this phone over the weekend weigh in with their experience on the issue.
Here's the relevant excerpt:
"One big problem: I did most of my testing with the screen brightness set to maximum. I noticed it dip considerably after about 10 or 15 minutes of benchmarking. When I checked on it in the phone's Settings, I saw the brightness level had dropped down to 66%. I tried to turn it back up, and got the message, "Unable to brighten more due to high temperature. Try again later." I encountered this issue on multiple occasions. Especially when using processor-intensive applications like games, the top half of the phone becomes increasingly warm. LG claims it has not encountered this issue, but two test units as well as our AT&T model of the phone did the same thing."
http://www.pcmag.com/article2/0,2817,2411011,00.asp
Who keeps their phone on max brightness? 66 is twice what my brightness is set on :/
But yes, I will agree that it's an unusual thing to force user to take those measures.
daryllh said:
Who keeps their phone on max brightness? 66 is twice what my brightness is set on :/
But yes, I will agree that it's an unusual thing to force user to take those measures.
Click to expand...
Click to collapse
Totally agree. That's why I'm sort of waiting with anticipation for people to get them in their hands and report their experience with that issue. I've got my current phone set to like 30% most of the time, so this is workable, but there are times when I need that brightness maxed out for a significant length of time.
I'm hoping the reports are good. I really want this phone.
If the phone overheats I'm going to ask Sprint to cover the restocking fee when I return it. On the contrary, that's the only review that has mentioned overheating that I could find though.
sn0w said:
If the phone overheats I'm going to ask Sprint to cover the restocking fee when I return it. On the contrary, that's the only review that has mentioned overheating that I could find though.
Click to expand...
Click to collapse
Yeah but they said it happened with three test sets, with both the AT&T and the Sprint hardware versions. Looks like it dims by design given the warning message they received. That tends to indicate LG knows they run hot on heavy usage.
touchprofan said:
Yeah but they said it happened with three test sets, with both the AT&T and the Sprint hardware versions. Looks like it dims by design given the warning message they received. That tends to indicate LG knows they run hot on heavy usage.
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Click to collapse
That's not good news, I'm going to stay optimistic with it since it's already on the UPS truck and if it overheats on any normal use I will return it as defective. In all fairness, I've never had a smartphone that didn't overheat, especially during tethering.
Dimming Display
received mine yesterday and I was able to recreate the pc mag error. It wasn't that hot either, wasn't doing much. I'm a bit concerned.
faithfulshark said:
received mine yesterday and I was able to recreate the pc mag error. It wasn't that hot either, wasn't doing much. I'm a bit concerned.
Click to expand...
Click to collapse
I haven't encountered the error yet, it runs a bit warm, but I keep my screen at about 36% to save battery.
My screen brightness is at 40% and looks great.
People have to understand the powerful hardware runs hotter. It's physics and unfortunately, unlike PC, cars etc, they can't simply install a better cooling system so they use software to tone things down when things get heavy. Also, it's not "overheating" unless the phone acts erratically. Running "hot" does not qualify as "overheating".
AvatarOfFrost said:
My screen brightness is at 40% and looks great.
People have to understand the powerful hardware runs hotter. It's physics and unfortunately, unlike PC, cars etc, they can't simply install a better cooling system so they use software to tone things down when things get heavy. Also, it's not "overheating" unless the phone acts erratically. Running "hot" does not qualify as "overheating".
Click to expand...
Click to collapse
More like running warm, I think people might be over reacting a bit whenever this issue is brought up.
This user is reporting random reboots. Also, the sprint rep recommended they pull the battery for about a minute... on the lg optimus g.... with the fixed battery door.
http://community.sprint.com/baw/message/499063#499063
Sorry to hear that. No problems yet. The camera is disappointing, but everything else is working well. The dimming issue is an issue. I was out taking pics to test the camera and needed more brightness but the phone was locked at like sixty three percent or maybe forty three i cant remember.
Sent from my LG-LS970 using xda app-developers app
I am thinking to buy the phone but I saw some posts there are some heat issues. So what is the problem besides the phone getting too hot? Is it shuting down when it gets too hot or get really laggy? Is there any other problem when heated except it gets really hot?
Rupar4o said:
I am thinking to buy the phone but I saw some posts there are some heat issues. So what is the problem besides the phone getting too hot? Is it shuting down when it gets too hot or get really laggy? Is there any other problem when heated except it gets really hot?
Click to expand...
Click to collapse
I haven't experienced any heat issues. I have yet to feel my g3 get warm Tbh.
Others (not sure which model) have reported issues with heat, to the point that it causes the device to throttle the brightness down. Again haven't experienced this on my at&t model.
Heisenberg420 said:
I haven't experienced any heat issues. I have yet to feel my g3 get warm Tbh.
Others (not sure which model) have reported issues with heat, to the point that it causes the device to throttle the brightness down. Again haven't experienced this on my at&t model.
Click to expand...
Click to collapse
Thanks for the reply, someone with issues ?
Same here not felt it get warm even watching video.
When the phone gets hot several things happen.
1) The CPU is clocked down to help lower heat
2) Brightness is capped to help lower heat
3) If the phone continues to get too hot (usually when its already hot and you then start to play a really intense game, or benchmark the phone may shut itself down.
People complained a lot with the Korean model but I haven't seen anyone with a US model complain. Maybe the type of person that waits is less likely to be a phone gamer? They may have actually tweaked it so it doesn't activate as quickly or harshly. I do know some people disabled it on the Korean model. I haven't heard of anything bad happening but those few people may have felt dumb if it destroyed their phone and not posted that it did...
I have no heating problem with my lg g3 international D855 16gb model, even during quadrant test or playing games.
Sent from my LG-D855 using Tapatalk
Define an actual temperature for hot.
I disabled the thermal protection on my AT&T version and yes, I've felt it get quite hot while playing Final Fantasy 6. The heat radiated mainly through the metal power button but the entire top half of the device got pretty hot. Didn't bother me all that much tho, as I've had other devices get hot like that in the past.
I use exposed app CPU temp my g3 sits at about 30c and 45c which is normal temps and about 50ish whith thermal protection on disabled.
what heat issue
jutley said:
I use exposed app CPU temp my g3 sits at about 30c and 45c which is normal temps and about 50ish whith thermal protection on disabled.
Click to expand...
Click to collapse
Do we have any official documentation from Qualcomm on how hot the cpu can safely be?
flaring afro said:
Do we have any official documentation from Qualcomm on how hot the cpu can safely be?
Click to expand...
Click to collapse
Not sure it must be out there somewhere I am sure.
[email protected] said:
I disabled the thermal protection on my AT&T version and yes, I've felt it get quite hot while playing Final Fantasy 6. The heat radiated mainly through the metal power button but the entire top half of the device got pretty hot. Didn't bother me all that much tho, as I've had other devices get hot like that in the past.
Click to expand...
Click to collapse
My girlfriend picked this up yesterday and this is happening to her G3. Not playing games though, just browsing the internet/reading an article. It makes no sense to me. How can you take control over that? She doesn't want to root the phone.
But yeah, just reading something or even looking at Facebook, the phone gets way too hot.
I picked up the Verizon version yesterday. It's gotten pretty warm around the power button a few times for me also. Typically not bad or what I would consider unusual with one or two exceptions.
My G3 (UK) go very very hot yesterday when I was on the train playing a graphically intensive game.
It shut itself down and then refused to turn on again. Ever.
I tried everything all night but no joy. I got a replacement handset today.
I'm sure it was because of the overheating that the phone malfunctioned. Without knowing exactly what has happened to it the timing is too coincidental for it to be random hardware failure. It was SUPER hot!
ShiroEd said:
My G3 (UK) go very very hot yesterday when I was on the train playing a graphically intensive game.
It shut itself down and then refused to turn on again. Ever.
I tried everything all night but no joy. I got a replacement handset today.
I'm sure it was because of the overheating that the phone malfunctioned. Without knowing exactly what has happened to it the timing is too coincidental for it to be random hardware failure. It was SUPER hot!
Click to expand...
Click to collapse
This is strange. Does the kernel not shut the phone down before it "fries" the SOC?,unless the throttling temps are too high? Wonder if this is linked to the display flickering problem myself and another poster had.
Batfink33 said:
This is strange. Does the kernel not shut the phone down before it "fries" the SOC?,unless the throttling temps are too high? Wonder if this is linked to the display flickering problem myself and another poster had.
Click to expand...
Click to collapse
Funny you mention display flickering. I had that about 2 weeks ago. The display started flickering really badly, like nothing I've ever seen on any Android device, and I needed to pull the battery to reset. It didn't boot straight away either, it had to cool down a bit.
mrhaley30705 said:
Define an actual temperature for hot.
Click to expand...
Click to collapse
this.
all phones get warm if you are on it for an extended period of time, surfing (using data), gaming etc etc screen on for long periods of time. those saying they can game and not have heat are lying to you. phone gets warm when screen is on for extended period of time and by phone I mean any phone
ShiroEd said:
Funny you mention display flickering. I had that about 2 weeks ago. The display started flickering really badly, like nothing I've ever seen on any Android device, and I needed to pull the battery to reset. It didn't boot straight away either, it had to cool down a bit.
Click to expand...
Click to collapse
Yeah, i had a flickering display which didnt go away.I returned that phone. Another poster yesterday had the same issue.Im wondering if the GPU is frying itself? Although the GPU does throttle as well as the CPU. Running Antutu I would get 60+deg C maybe playing a game for an extended period of time for example is causing damage? Just a theory.
PHP:
today I experienced a new issue and I want to share it to see if anyone have the same issue.
when I was using my device today a warning window came that says the device has detected a high temperature issue and will shutdown, and the device shutdowns.
I don't know if anyone had the same issue before so if anyone have please say.
Let me answer you through question... What does your pc do when it overheats?
Usually reboots or shutdown, right? It is same with phones.
Sent Via G3
If you're not going to help, just don't say anything
Sent from my SM-P605 using XDA Premium 4 mobile app
Let me clear this, there is no help for it. Or by other words, that you would understand as help:
Dont force your device so much in overheating.
@droidhd is a total asshole. Treating people like that is how he gets off.
Thank you dear. You all are so smart, but none of you gave any other advice or tip what could be wrong. That's why you need attention like this, to tag others with that speech... Good enough *sarcasm*
Sent Via G3
Androidfreakz said:
@droidhd is a total asshole. Treating people like that is how he gets off.
Click to expand...
Click to collapse
No need for name calling. Let's all calm down guys [emoji2]
Sent From My OnePlus One Using Tapatalk
salahhuss said:
PHP:
today I experienced a new issue and I want to share it to see if anyone have the same issue.
when I was using my device today a warning window came that says the device has detected a high temperature issue and will shutdown, and the device shutdowns.
I don't know if anyone had the same issue before so if anyone have please say.
Click to expand...
Click to collapse
it is normal..i left my phone in my car and it shut down due to the heat of the sun..i live in florida so it gets really hot but it is not normal for the phone to shut down if it detects a high temperate when there is not
Overheating, random reboots or shutdowns?
Yeah .
I picked up 4rd LG G3 32GB phone yesterday. All older have overheating defect (and I guess this one will made no different). Its big beast with a lot of power and there seems to be some bugs to deal with. Im sad too, I want to keep this phone and not change to another one.
Just quick test from rest of you: run Antutu benchmark like 3 times (you can restart it after 30% after CPU tests). Sometimes Im unable to make one single run of benchmark and phone shutdown itselfs. Great.
(oh, EUR edition, metal black, 1st wave)
Took my g3 on holiday with me, phone was in my pocket not used for a while. Took phone out pocket to get some holiday snaps, after taking 3 pictures with the stock camera phone over heated and shutdown. Great photo opportunity missed. Took phone back off and battery out so could cool quicker,and left to one side for 45 mins to an hour. Was an overcast day and not very warm. Put phone back together turned on, and fired up the camera. 4 pics later, warning phone over heating, will power off. What good is the camera if u can't use it, missed some good pic opportunitys. Not happy.
Sent from my LG-D855 using Tapatalk
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Lennyuk said:
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Click to expand...
Click to collapse
I'm on 10j and still getting shutdowns.Not rooted and not disabled thermal protection.
Lennyuk said:
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Click to expand...
Click to collapse
I'm running 10g non rooted, did do the thermal trick at the time, so maybe it was that, have since disabled as noticed battery drain was a lot higher. Haven't tested camera yet though.
Sent from my LG-D855 using Tapatalk
Androidfreakz said:
@droidhd is a total asshole. Treating people like that is how he gets off.
Click to expand...
Click to collapse
guys we are trying to help each other here there is no reason for these words
droidhd said:
Let me answer you through question... What does your pc do when it overheats?
Usually reboots or shutdown, right? It is same with phones.
Sent Via G3
Click to expand...
Click to collapse
I know that this can happen in laptops but In phones this is the first time to happen to me... especially the warning message
I just wanted to check if there is anyone else had the same message...
another thing is that there are times when my lg g3 is hotter that when the message came (especially when using the phone while charging) but the message didn't came... so I don't know how is this heat shutdown thing works.
androiduser991 said:
I'm on 10j and still getting shutdowns.Not rooted and not disabled thermal protection.
Click to expand...
Click to collapse
i'm in 10G version and i'm rooted and having the thermal detection off.
ohh I remembered another thing... when the phone shutdowns I was not in the visible sun so it is not something related to sun exposure... it must be something with the software
Salahhuss, can you tell us what you did with the phone that you got that message? If nothing, get yourself betterbatterystats (search on xda) and check what makes you wakelocks...
Sent Via G3
droidhd said:
Salahhuss, can you tell us what you did with the phone that you got that message? If nothing, get yourself betterbatterystats (search on xda) and check what makes you wakelocks...
Sent Via G3
Click to expand...
Click to collapse
I'm using the phone right now as this issue happened only one for me so i'll wait and see it happen again then i'll contact the supplier to check it.
In the meanwhile i'll try the program you mensioned and see the results.
Thanks for ur help ?
Seems to me that the heat sensor on the batteries often malfunctions and you get this issue. If you wrap some tape around it to keep the top plastic pushed down against the battery pack the issue might go away.
bhojo1 said:
Seems to me that the heat sensor on the batteries often malfunctions and you get this issue. If you wrap some tape around it to keep the top plastic pushed down against the battery pack the issue might go away.
Click to expand...
Click to collapse
I think I am having this issue on a G3s, the phone used to work normally but lately I can't even run it long enough to get my photos off of it because within 1 or 2 minutes after turning it on it gives the temp warning and shuts down, the phone doesn't feel warm and I wasn't using any apps. I don't understand where to wrap the tape, where is the heat sensor located? I'm trying to push the battery against which side exactly?
Update:
Just having the info that it could be the heat sensor of the battery was helpful, I tried swapping the battery from another phone and the problem seems to have gone away at least for now. I was able to connect to a computer and copy over my files. Will be keeping my fingers crossed....
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
NightShadow02 said:
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
Click to expand...
Click to collapse
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
i was thinking about that but i'm afraid of voiding warranty. do i even still have warranty? due to the knox?
flhthemi said:
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
Click to expand...
Click to collapse
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I'm not by any means an expert or repairman of any kind, just so you know. I'm thinking maybe a loose connection at the terminals on the board the battery connects to or if they use a separate board for the battery to connect to and then to the main board it may be somewhere along in there. Maybe a loose wire going into the tab that connects to the prongs. It sure sounds like something isn't making a good connection. Sounds like a load gets put on it and it and that bad connection can't handle the load.
Might just be you're going to have to send it off...
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Same Symptoms
NightShadow02 said:
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Click to expand...
Click to collapse
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
misrasandeep said:
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
Click to expand...
Click to collapse
nope, ever since the Power Saving mode solution, it hasnt flickered and rebooted yet. and my warranty was expired by that point so i didnt bring it to the shop. no noticable reduction in performance so far
possible battery connector
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I have seen this problems on 2 tablets 10.5 and 8.4 the connector where battery is connected on motherboard gets loose which causes reboots and flicker
Solution in my case was resoldering that connector again
i had the same problem, opened up my tablet, just disconnected the battery, cleaned the contacts, pushed it back, made sure its nice and snug, put it all back together and now battery doesn't drain as fast, no more flickers and reboots!
hmm. i'll have to give it a try. you think this may be something to do with condensation?
Sorry for the bump, but I'm having this issue as well on my S 8.4. Custom ROM. The thing with me is that it's not consistent. One day, it will do it a few times; others, no issues whatsoever. I'll try the suggested if it gets progressively worse.
Hey guys,
Unfortunately our home's tablet (Tab s 8.4 Wifi) has the same problem.
It never did weird whatshowever, but when I flashed a custom rom (which went perfectly smooth actually) the screen flashes and the tablet reboots sometimes.
Now it weird that this never happened before and only when I flashed a custom rom it began showing this behaviour.
I am affraid of opening this tablet, and I guess because of the custom rom there is no warranty left anymore (or can this be bypassed by some terminal trick?)
Also I question myself if this is not a software issue, and that it can be fixed with software or so?
Thanks for answering!
My Fix
Hey Guys!
I might have some surprising news to tell about this "issue".
I saw some unboxing video's and saw at what place the battery connector was placed. It was some sort of a 'push to click' system.
So what I did was the following:
I pushed the tablet at the place of the battery connector. I tried this at various places until I heard a *click*.
Now I don't have this issue anymore. Jay!
I hope this will help you too!
I started to have the same issue on a Tab Pro 12.2, presumably after the battery has lost considerable amount of its energy. Normally I remember this tablet to have a dazzling 10+ hours of usage time. Just after some serious usage time of more than 2 years this issue started, along with increasing temperature and finally reboot. From time to time Android gave a warning message about overheating. From time to time charge values drop big values at a time. From 45 to 20 or 80 to 50. Seems arbitrary. This was happening even when I was on stock, then I switched to some Android 6 stock port from some other tablet. Still the same.
I believe the battery needs replacement. (That's obvious after 18 months, I just mean blinking is related to this) Hope I can find a high quality one cause there are several garbage batteries.
I do believe I fixed my bootloop caused by the CPU. I need some feedback though. Anyone want to download Cpu Temperature from google play and report back with their IDLE temp? I have not done any extensive testing yet such as stress tests etc since I'm still letting my battery charge up. But would like to know what your IDLE temps are compared to mine. I was faced with the dreaded bootloop that happened literally out of nowhere. After doing this fix I have had my phone sitting and charging for about 30 minutes now as where before I couldn't even reach the red Verizon boot screen without keeping it in the freezer for 10 minutes and then powering on only to be able to use it for two minutes. My IDLE temp with screen on at 20% brightness is 29c
phonepie said:
I do believe I fixed my bootloop caused by the CPU. I need some feedback though. Anyone want to download Cpu Temperature from google play and report back with their IDLE temp? I have not done any extensive testing yet such as stress tests etc since I'm still letting my battery charge up. But would like to know what your IDLE temps are compared to mine. I was faced with the dreaded bootloop that happened literally out of nowhere. After doing this fix I have had my phone sitting and charging for about 30 minutes now as where before I couldn't even reach the red Verizon boot screen without keeping it in the freezer for 10 minutes and then powering on only to be able to use it for two minutes. My IDLE temp with screen on at 20% brightness is 29c
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To add to the above I then downloaded StabilityTest (ROOT optional) from the google play store to stress test the CPU and ran the classic test for exactly five minutes and then switched directly back to Cpu Temerature at the CPU temp was at 43c so if anyone could also run that test for five minutes on the classic test and report back with their CPU temp I'd appreciate that too.
phonepie said:
To add to the above I then downloaded StabilityTest (ROOT optional) from the google play store to stress test the CPU and ran the classic test for exactly five minutes and then switched directly back to Cpu Temerature at the CPU temp was at 43c so if anyone could also run that test for five minutes on the classic test and report back with their CPU temp I'd appreciate that too.
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Just an update, Has been a few hours now and phone is still working after playing angry birds, taking pictures and videos, using facebook and messenger, watching youtube 1080 60fps, and keeping screen at 100% brightness my average IDLE CPU temp is hovering around 35-37c
phonepie said:
Just an update, Has been a few hours now and phone is still working after playing angry birds, taking pictures and videos, using facebook and messenger, watching youtube 1080 60fps, and keeping screen at 100% brightness my average IDLE CPU temp is hovering around 35-37c
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How in the world did you fix this?
HamBone625 said:
How in the world did you fix this?
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(attempt the following fix at your own risk I am not responsible for any damages to your phone or property or anyones else's property)
Checking back in. Turns out to be a partial fix. Under normal phone use it works fine. The problem comes when you do a factory reset. The way I fixed mine was I took the phone apart, Took the motherboard out and on the center back of the mother board that faces towards the screen is a piece of thermal tape (very thin) I then took some polished copper and hammered it out to about the thickness of half of a dime. and then cleaned and polished the copper again. (make sure it is pure copper not a penny as most these days aren't 100% copper) Then use some arctic silver 5 thermal paste or even better a NON conductive thermal paste... Take the thin thermal tape off of the processor on the motherboard. Then apply thermal paste on the processor covering entire processor about half the thickness of a dime. Next take your copper which should be at least the size of the processor and stick it onto the processor. Then put everything back together. If your phone is in the middle of a factory reset put it in the freezer between two paper towels for 10 minutes then turn it on and complete factory reset with it still laying in freezer between paper towels. I can't guarantee this will work for others but this is what worked for me. The phone just still gets too hot during a factory reset. I got the idea for this from the following video on youtube and then added my own little spin on it in places.
https://www.youtube.com/watch?v=QijWruGXqX8
Thank you. No one answered me in the International thread, but it looks like you did the same thing I did and factory reset f* everything up for you too...
Anyway, do you have a blue spot on screen due to pressure?
Sent from my SM-G935F using Tapatalk
Unfortunately this didn't work for me wish it did though..
I got the bootloop after owning my G4 for about 18 months. Tried all the software fixes, heating, cooling etc, and got precisely nowhere. However, dismantling the phone, and heating the CPU with a heat gun on low power, followed by a bit of pressure, then reassembling with some thermal grease on the core, has resurrected the phone with no data loss. (Still going to buy a new phone though).
Only problems are - I constantly get a message saying "Unfortunately, Apps Update has stopped." This pops up every time I use the phone, change a screen, open an app etc. and I cannot find a way to fix it.
- LG backup seems to have stopped working properly as well - it won't perform an update, although it does prepare one, and the buttons have decided to label themselves in dots (presumably Korean or something) rather than English scrip, so it is difficult to see what each button does. However, I have backed up all my data through LG Bridge.
- battery life seems awful - but this seems to be a Marshmallow problem, rather than the phone.
- I'm getting a new one because they're cheap, and also I'll have a UK version so I can root, unlock etc. etc.
Same miserable story here. But I don't know how to disassemble phones so I sent it to a friend and he told me its a general problem with the LG G series where the CPU soldering detaches from the mainboard. Every few days I have to sent it back to fix it again, such a pain in the ***...
Mine was as good as a new so I won't buy any LG high-end product after this one ever again.
Sent from my Nexus 7 using Tapatalk
You know if you contact lg you can get an replacement even though if you have no warranty
ANDROID2468 said:
You know if you contact lg you can get an replacement even though if you have no warranty
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is this something you've had success with personally?
if so could you let us know the number you called you initiate this?
Thanks.
Check this out. Fill out the form on the right. They'll send you a survey and get more info about your case.
http://www.girardgibbs.com/lg-g4-bootloop-class-action-lawsuit/
Just had mine which was out of warranty fixed by LG free after I contacted them, so if you own a bootlooping VS986, there's still hope for it.
ANDROID2468 said:
You know if you contact lg you can get an replacement even though if you have no warranty
Click to expand...
Click to collapse
mrmacatac said:
is this something you've had success with personally?
if so could you let us know the number you called you initiate this?
Thanks.
Click to expand...
Click to collapse
I have the LG G4 vs986 so I went to the Verizon store. Try calling this number 1 (800) 243-0000
And what did they do to resolve this issue?
ANDROID2468 said:
I have the LG G4 vs986 so I went to the Verizon store
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divineBliss said:
And what did they do to resolve this issue?
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They sent me a new phone and I shipped my old one