Question Cannot send MMS using specific PHONE NUMBER - Samsung Galaxy Z Fold3

About a month ago, a problem popped up where I have not been able to send MMS messages. Whether it is a picture or multiple recipient text (sent as MMS). I have tried every trouble shooting that there is:
New SIM
Reset Networks
NEW DEVICE
eSIM
The ironic thing is that when T-Mobile issued me a temporary NEW PHONE NUMBER, the problem was resolved. I am not willing to lose my phone number which I have had for 22 years.
Does anyone have any ideas?
ZFold 3 on T-Mobile stock ROM not Rooted

Have you tried more than one Messages app to see whether you have success. If you haven't installed Google's Messages app, give that one a try.

goattee said:
Have you tried more than one Messages app to see whether you have success. If you haven't installed Google's Messages app, give that one a try.
Click to expand...
Click to collapse
I have tried several apps. What I am interested in is if there are settings that the phone company assigns to a "phone number" as opposed to a device. I took my sons SIM card and placed into my device and it worked fine.

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[Q] I cannot send SMS GSM Orange Network

Since this morning I am unable to send SMS on my UK GSM Orange Samsung Galaxy Nexus.
I am able to make and recieve calls, make and recieve MMS and recieve SMS but cannot send SMS.
Where in ICS can you check the SMS Message centre? Ive tried to view it in the *#*#info#*#* and there is a bit which says SMSC, but if I put in the orange message centre number which I believe is +44 797 3100973 and click update, the update fails. There no other settings I can find in Messager app, and the APN's are correct as I can send/recieve MMS and browse the internet etc.
Ive done a reset also, still same problem.
Can anyone help?
Don't hit update. Just type the number in and exit.
Sent from my Galaxy Nexus using xda premium
@rbiter said:
Don't hit update. Just type the number in and exit.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Just tried that, unfortunately it still does not send SMS.
Ring Orange up?
Meaple said:
Ring Orange up?
Click to expand...
Click to collapse
Orange web help states that the following; http://help.orange.co.uk/orangeuk/support/personal/657975
Ill ring customer services to see if they can send me the message centre number or something. Seems like a bug to me in ICS as this message centre number should be acessible through the messenger app!
Make sure you have the right number. I had the same problem. Updating did not work. Typing it in did.
Sent from my Galaxy Nexus using xda premium
call orange and ask them to send you an ORANGE MESSAGE UPDATE (OMU)
Have fun getting it sorted. Will be surprised if they fix it within 3 attempts
Fixed it myself!
Since you cannot (currently) go into messages options and set the message centre number normally, you have to use the info screen and the smsc bit.
However you cannot just put in the orange message centre number ( +447973100973). You have to encode it using the following site http://www.twit88.com/home/utility/sms-pdu-encode-decode and at the bottom left box type: n the message centre number in smsc then press convert. It will then give you on the right a Hexadecimal PDU Message. Copy the number excluding the letters and do not include anything after the 11. Ie for orange on the Samsung galaxy nexus the smsc is
0791449737019037. Click update and wait a few seconds then exit and it should work!
What a faff. Ics really needs the message centre number option in the messaging app.
Hope this helps someone.
Sent from my Galaxy Nexus using Tapatalk
I had exactly the same problem which the above has helped me fix, so thanks very much Marcus. For info Vodafone converts to "0791447758100650".
I had the same issue as well on my nexus.
I had this issue but fixed it by inserting a SIM from another network(Orange), waiting for it to set up and then swapping back to my Three SIM.
Here's the one for Three UK(contract) just in case anyone needs it 0791447728008000
Rik.
Sent from my Galaxy Nexus using Tapatalk
Didn't work for me On Orange uk. Been having this problem for over a week it's really bugging me. Going to ring orange tomorrow. Probably won't be much help though. Last time i rang and they asked what phone i was using so i told them Galaxy Nexus and their system didn't recognise it
I have this problem and have not been able to find a solution. I'm in the US using SpotMobile. Their smsc is +16104680009, which converts to 07916101640800F911. When I enter this and press update, it gets saved (without the two ending 1s) and the messaging app doesn't give an error when sending a message (and I get charged for it -_-), but the recipient never receives the message.
I've also tried @rbiter's solution, but it doesn't work. The smsc doesn't get saved and I get an error when sending messages.
Any help on how to fix this would be greatly appreciated.
Take off the last "11". It should be 16 digits, not 18.
Sneaky Way of Fixing this
I too had the same problem. Out of curiosity, I went to check the Hidden phone settings on my Galaxy Nexus, I love looking at the temperature of the battery, network location and all that good stuff. But apparently ICS is glitchy regarding the SMSC settings. It apparently wipes the SMSC number as soon as you enter the hidden phone settings... To find this I went to a series of steps. The first thing I tried was popping in other SIM cards from my carrier (Telcel GSM in Mexico) All of them seemed to work fine.. And my primary SIM which didn't work on my Galaxy Nexus worked on an old Telcel-Locked phone I had.. so this sent me scrambling.. The next thing I tried was to update the SMSC through the process of encryption provided in an earlier post, and normally.. none of them which worked.. I then thought that the Phone must be keeping an erroneous configuration of my SIM card, so I resetted the phone, deleted my G-Account.. and still it would not work. I then popped another Telcel GSM SIM card in my old Blackberry 8520, went to the SMS settings and it had the SMSC number, which for Telcel Mexico is +5294100001410... I then popped in my primary SIM card which was giving me trouble in my Galaxy Nexus and when I went to the SMS settings in the Blackberry.. the SMSC value was gone.. empty.. So I just typed it in and hit save. Popped the SIM card Back in the Galaxy Nexus.. and It's all good again. Android ICS in the Galaxy Nexus just wipes the SMSC value as soon as you enter the hidden menu and is unable to rewrite it to the SIM card. I had to use the Blackberry to properly configure my SIM card again.. Funny, I thought I would never use the Blackberry for anything away.. I got to use some of the junk I keep around..
waylo said:
Take off the last "11". It should be 16 digits, not 18.
Click to expand...
Click to collapse
It gets saved without the last "11" anyway, so it doesn't make a difference.
It's looking like putting the SIM card in another phone and changing the SMSC might be the only way. Too bad I don't have any old phones that take SIM cards
Shoot, was hoping that would work for you!
wwfc said:
Didn't work for me On Orange uk. Been having this problem for over a week it's really bugging me. Going to ring orange tomorrow. Probably won't be much help though. Last time i rang and they asked what phone i was using so i told them Galaxy Nexus and their system didn't recognise it
Click to expand...
Click to collapse
MarcusVanSciver said:
Orange web help states that the following; http://help.orange.co.uk/orangeuk/support/personal/657975
Ill ring customer services to see if they can send me the message centre number or something. Seems like a bug to me in ICS as this message centre number should be acessible through the messenger app!
Click to expand...
Click to collapse
Did Orange send out any updates to you? They refused to for me for 24 hours as my number only just got transferred from Virgin.
Edit: Turns out it was just a coincidence that my smsc got deleted as the number porting actually failed (I can receive texts and make/receive calls which is a bit odd).
I also ended up ballsing this up when I was looking at the 4636 menus.
For those interested, the number/code for T-mobile UK is 0791449785788938

Any way to change my SMSC (SMS Service Center)?

Hello everyone,
I'm on the current AOKP Milestone (4.2.2) on a maguro (GSM version)
I have to switch between two sim cards from two different countries and I cannot send SMS from one of them (just reports an error without any further info "SMS could not be sent."). Which is really bad for me since I have to activate my data and minute plans by sms.
Tried this:
http://forum.xda-developers.com/showthread.php?t=979564
Still can't send sms.
Tried changing the SIM Card's messaging center on an old phone, still cannot send sms.
Is there any other way of changing the messaging center? Or is there at least a way to verify which one my phone is currently using?
Thanks a lot guys
What written there really is the solution. Putting the right number on SMSC field and clicking Update solved it for me.
Are you sure you put the correct number in and did a restart to make sure? Try googleing "<your carrier> SMSC" to find the number.
If nothing helps including trying on another phone, why not call the carrier for support?
Sorry for the late reply. I put the SIM card in an older phone and it gave me an error message saying it was a network error. Since it's a new SIM card that's possible so I'll have to contact the provider.
Yesterday a friend of mine ran out of battery on his iphone and put his sim card into my nexus and again it wasn't able to send sms. So he used another friend's iPhone and everything was fine. What's wrong there? SMS seems to be a difficult task for our nexus... or on android in general

[Q] SMS/MMS not sending or receiving

Details:
Phone: Google galaxy nexus (the one before the nexus 4)
Android: Google stock 4.2.2 reinstalled with nexus tool kit after I updated to 4.3 and had multiple issues
Carrier: Straight Talk with an at&t sim
I just noticed yesterday that my text messages sms and mms was not sending or receiving but my phone shows that an sms message it sent but the target does not receive it. I an able to make and receive phone calls and data does work with wifi off. I have checked my apn several times and created a new one a few time to no avail. I have deleted all text threads and still did not work and finally I have factory rest my phone twice creating my apn before restoring and tried sending a text it says it sent but it is never recived. I have looked through many pages on xda-developers and on google and I have found nothing like my problem. any help will be appreciated thanks.
Additional information:
OK so I forgot to say that after reinstalling android 4.2.2 everything was working good. and I am using handcent as my messaging app and I have disabled the native messaging app. I have tried deleting handcent and use the native and the problem did not go away.
Update 2:
I found a thread that someone had the same issues that I'm having and what they had to do was change their smsc number and when I go to do that to mine it already has the right number in it.
Steven503 said:
Details:
Phone: Google galaxy nexus (the one before the nexus 4)
Android: Google stock 4.2.2 reinstalled with nexus tool kit after I updated to 4.3 and had multiple issues
Carrier: Straight Talk with an at&t sim
I just noticed yesterday that my text messages sms and mms was not sending or receiving but my phone shows that an sms message it sent but the target does not receive it. I an able to make and receive phone calls and data does work with wifi off. I have checked my apn several times and created a new one a few time to no avail. I have deleted all text threads and still did not work and finally I have factory rest my phone twice creating my apn before restoring and tried sending a text it says it sent but it is never recived. I have looked through many pages on xda-developers and on google and I have found nothing like my problem. any help will be appreciated thanks.
Click to expand...
Click to collapse
Take the sim and put it in another phone. Do sms work?
abaaaabbbb63 said:
Take the sim and put it in another phone. Do sms work?
Click to expand...
Click to collapse
I am unable to try this due to not having another unlocked gsm phone I can use. I try on a t-moble that was flashed to another network. the phone was able to see the network I needed but not able to connect to it.
Steven503 said:
I am unable to try this due to not having another unlocked gsm phone I can use. I try on a t-moble that was flashed to another network. the phone was able to see the network I needed but not able to connect to it.
Click to expand...
Click to collapse
Try a friend's phone or something.
I don't know any one that has an unlocked gsm that I can use
Sent from my Galaxy Nexus using xda app-developers app
OK so I got a hold of ST and it turns out that my texting got turns off at there end and they got it turned on and it it working now. Thank you everyone who tried to help.

[Q] No SMS or MMS after Straight Talk Switch (UPDATE 6/30/14)

I understand this thread may be in the incorrect location, so mods or admins feel free to move it to the correct location.
So yesterday I changed over from AT&T to Straight Talk on the bring your own phone feature.
I used my Galaxy Note 2 (not a clone) Jelly Bean 4.1.2 software. I am able to place and receive phone calls as well as access the internet so far. My MMS is functioning to send pictures, however will not receive them. Also, my SMS does not function for sending or receiving text at all.
I followed the instructions on Straight Talk for setting the APN. When I did that I had no internet or sending of MMS. I found on google some other APN settings which made my internet and sending MMS work.
My current settings are as follows.
Name: straight talk
APN: tfdata
Proxy: not set
Port: 80
MMSC: h t t p : / / mms-tf . net (without spaces)
MMS Proxy: mms3 . tracfone . com (without spaces)
MMS Port: 80
It's only been 24 hours since I switched but I've spent basically that entire time trying different APN's I found online.
I also made a Facebook account and went to the support tab on their facebook. I chatted with a person from tech support, however they were unable to resolve my issue. It was the exact same thing as talking to a tech support member at their 800 number. It was a whole lot of...
"send yourself a text and see if you get it"
Didn't work
"okay turn your phone off and back on again"
okay
"try sending yourself a text and see if you get it"
nope didn't work still
"okay trying deleting your text messages, it's probably full"
okay
"restart the phone and try to send yourself a message"
didn't work again
"Okay make sure your APN settings are exactly as they are on our website"
yep they are
"Okay now try to reboot your phone again and send yourself a message"
Wait a minute...you had me LOOK at my APN settings and since they're okay, we are just going to reboot again? Really?
"Okay we are going to walk you through a factory reset of your phone. You will probably lose any pictures, video or music you had saved on the phone. Let me know when you are ready to go ahead with the process"
Ummmm...CLICK...I hung up...
Except the chat support operator hung up on me when I tried their facebook support. They simply disconnected leaving behind a message saying "to assist you further, we will need to speak to you directly, please call our 800 number blah blah blah". They basically had me do the same thing as the phone operator except they once even had me remove my sim card and put it back in then reboot.
So...I still have no SMS or MMS.
I don't feel like it's going to be an APN setting issue because I tried every APN I could find on google yesterday and today. They all seem to allow me to do the same things and they all seem to restrict SMS. I find this odd because most people with APN problems, the main complaint seems to just be not being able to send/receive MMS only.
I was unable to delete or edit the AT&T APN that was already in the phone. Unfortunately the APN Backup & Restore app will not work for me because my software is version 4.1.2 so I'm feeling trapped here. Any help or suggestions are greatly appreciated.
Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4
Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.
83HatchGTI said:
Well after my wife talked to ST with some attitude they have finally offered to send a new sim card to me, which is the first new thing they've tried not involving rebooting my phone. I don't have much faith in it providing a fix. If it does, I will update this thread to show my findings, however if it does not I will be returning to AT&T to get a gophone sim.
Click to expand...
Click to collapse
Ok I'll wait, and check back on your outcome... Hopefully everything works out for you...
SENT FROM MY SAMMY i317 USING TAPATALK4
Bajanman said:
Here's my apn guide. Hopefully it might help you...
http://forum.xda-developers.com/showthread.php?p=38641763
Your apn I see you listed looks a lil different, than the ones I posted...
Couple of questions.
Are you rooted?
Is that stock firmware?
Have the device ever been rooted?
Did ya get it used?
Many many factors can come into play. When running into problems..
SENT FROM MY SAMMY i317 USING TAPATALK4
Click to expand...
Click to collapse
No my phone isn't rooted.
Yes it's stock
I don't know if it's ever been rooted. I am the second owner of this phone.
Yes I got the phone used.
I'll look at your link. I'm not afraid to keep trying other options right now. My new sim won't be here for another 3 to 5 days. That's way too long to be without sms. I downloaded Voxer and can send text and pictures through its features but not everyone in my contacts has Voxer or wants to get another app just because of me. This has sucked all the way around.
So my new SIM card arrived today. I installed it immediately and placed a call to Straight Talk via a different phone (wifes iPhone) to activate it. I am well finished activating my new SIM and am able to place calls as well as send MMS, yet still cannot receive them nor send/receive SMS yet. It's been a several hours now and nothing. This sucks. I didn't want to wipe my phone completely but I tried it. Back to factory settings and still nothing. In the process of downloading all my apps and putting all my pictures back on my phone now. Blah.
For anyone interested in hearing how this turned out, I sort of have an answer. My SMS and MMS both work now as well as internet.
After putting my new SIM card in and having Straight Talk re-provision my account, then hard resetting my phone, it ended up working after about 5 hours. I kept trying to send SMS off and on during that time and suddenly a message made it to my wifes phone and she was able to reply. So far everyone in my contacts can get messages and reply. It was Straight Talks problem all along.
UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?
83HatchGTI said:
UPDATE: So I crushed my Note 2 in a machine at work while using the flash light app on it. The sim card and memory card survived. I ordered a new Note 2 unlocked from Amazon. The only difference between the new phone and my old one aside from color, is that mine was not unlocked and this one is.
I put my same sim card from the old phone into the new one. Everything worked again except mms. After going back and forth with ST trying to get a new sim card again, they had me set my apn mms proxy to "mms3 . tracfone . com" without the spaces. After a restart, I was able to send pictures to my wife and get pictures from her. I sent pictures to various contacts all morning and suddenly have a new problem. Now my pictures say they failed and have an exclamation point next to them in my inbox, but my contacts were still getting pictures after that occurred. I did a restart again and now they don't get pictures and I still get the exclamation point. Also I get a pop up that says Error: Network Error Occurred. Any ideas?
Click to expand...
Click to collapse
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.
Shrek77 said:
I had the same issue after updating to kitkkat. Make sure the APN Type is blank. Mine had some presets in it after updating and I deleted them out and now it says APN Type not set, And it fixed it for me.
Click to expand...
Click to collapse
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.
83HatchGTI said:
Well, I tried that. This time when I sent a picture, I got the swirling circle (loading) to the lower right of the picture I tried to send. It was loading for about 2 or 3 minutes and finally showed that it sent. Everyone was getting my pictures 3 times on their phones before my phone would say it failed. This time, my wife got my picture one time and it shows on my phone that it did send. Thanks for the help.
I think it took a while to send just now because I'm being throttled by Straight Talk.
Click to expand...
Click to collapse
You are welcome. Glad I was able to help!
Shrek77 said:
You are welcome. Glad I was able to help!
Click to expand...
Click to collapse
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.
83HatchGTI said:
Thanks again. I wonder why before, with my at&t phone I had to specify the apn type but with this unlocked phone, I didn't? Strange.
Click to expand...
Click to collapse
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.
Shrek77 said:
I have the AT&T variant note 2 and before the update it defaulted blank but after it plugged in some by itself. I don't know why but who knows.
Click to expand...
Click to collapse
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great
83HatchGTI said:
just a quick update for you...the whole issue where everyone was getting my pictures 3 times...worked itself out. Your suggestion to delete the APN type is what got my pictures to send. Then after a few days it randomly quit sending the picture 3 times and then saying it failed.
Now my phone works great
Click to expand...
Click to collapse
Glad your phone is fixed!

@tmomail.net Android Messages app help

I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!
What do your apn settings look like
Right now they are reset to default.
kyacrash said:
Right now they are reset to default.
Click to expand...
Click to collapse
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again
pcriz said:
Can you edit? Add MMS to apn type, reboot, make sure it sticks and try again
Click to expand...
Click to collapse
It stuck upon reboot, but no change. Tried it twice.
kyacrash said:
I'm having a frustrating issue with the stock Android Messages app. My work sends notification texts via email, ie. from a gmail account to "mynumber"@tmomail.net.
The Android Messages app (stock android sms app), will not download these texts. I've been troubleshooting this all week and continue to come up empty, here is a breakdown of symptoms and what I have tried:
-My phone does notify me that a message is received, but requires me to tap to attempt to download the message, but the download always fails.
-Auto-download MMS is enabled, app is up to date
-third party apps WORK (kinda, see textra screenshot. message is delivered along with a weird code)
-if there is a subject in the email, the subject WILL display in the text, but not the body
-Safe Mode does not fix it
-phone is Pixel XL from Play store on T-Mobile
-issue happened on stock unrooted phone with all updates
-after exhausting all options I unlocked the bootloader, installed TWRP and Pure Nexus rom, issue did not go away
-have deleted and edited all APNs countless times changing damn near every option to no avail
-have tried on and off wi-fi, with and without wi-fi calling, no changes
-normal MMS works fine (picture texts, group texts)
-have tried same APNs and apps on two different devices on my plan (V20 and S6 edge), and this issue cannot be duplicated. tmomail messages works fine on those phones with the exact same settings as on my Pixel
That's basically it. Hopefully I'm missing something simple. Please help if you have any suggestions, I'm open to just about anything. I know the easy fix is to just use Textra or another third party app, but I really don't want to. Also I can't stand not knowing what the problem is!!! Thanks in advance!
Click to expand...
Click to collapse
Hey so I know your post is literally years old but I had been going through the same problem for YEARS before someone at T-Mobile finally figured it out. I figured I would post this to give you a hand and maybe someone else with this problem.
After going back and forth with T-Mobile for, no joke, 2 years on this issue, the fix was finally discovered. It has to do with T-Mobile "Digits". It's a "free" "second line" which is really just an alternate phone number for you to give people on sites like CraigsList if you don't want people to know your real number. You can just use Google Voice for this. Anyway, call T-Mobile and tell them you don't want your Digits number linked to your cell number (at least not for texts) and it will fix the issue.
Drove me crazy for YEARS. Hope this helps you or anyone else out there!

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