Couple months ago air got between the inner screen protector and the screen along the crease like we've all seen before by other Fold 3 owners.
When I opened the Fold today I noticed a few dead pixels right in the middle of the inner screen. Closing and opening it again apparently killed the whole screen along the crease. The left side is still working, right side is completely dead.
I think the screen suffered a lot when opening the Fold. The screen protector probably moved a little bit every time I opened it and created some kind of pressure to the screen because of the air underneath. At least that's my explanation for it.
So if you've got air beneath your screen protector, replace it before your Fold ends like mine..
When mine started to peel out, I've just taken it out completely. I've assumed it's safer that way, so e.g. sand does not get between the protector and the screen.
It's ca month I'm using it without protector and all works great so far (also there are videos on YT saying that screen presents better without it, but nonetheless I would not remove it unless it peels out)
medikoo said:
When mine started to peel out, I've just taken it out completely. I've assumed it's safer that way, so e.g. sand does not get between the protector and the screen.
It's ca month I'm using it without protector and all works great so far (also there are videos on YT saying that screen presents better without it, but nonetheless I would not remove it unless it peels out)
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Click to collapse
I read that you loose warranty if you remove it, that's why I didnt do it. Now that I have to send it in I don't want to risk Samsung rejecting it because I peeled it off, you know.
There's also no official store close to where I live where I could have replaced the screen protector.
Taking mine in on Monday as I started to get an air gap at the bottom of the hinge... Hope it holds out until then
I got mine in mint condition from Swappa and it had the inner screen protector with no issues but after about a month of heavy use it started coming up at the bottom in the crease so I just removed it because it was getting hair and pocket lint under it and making the screen look bad. So far months later I've had zero issues.
Considering I got this second hand, I never expected a warranty anyway so if anything were to happen I plan on either trading it in for something else or paying for a repair at a local shop or do it myself (I own my computer repair business and I could probably figure it out)
HeyHooBanana said:
Couple months ago air got between the inner screen protector and the screen along the crease like we've all seen before by other Fold 3 owners.
When I opened the Fold today I noticed a few dead pixels right in the middle of the inner screen. Closing and opening it again apparently killed the whole screen along the crease. The left side is still working, right side is completely dead.
I think the screen suffered a lot when opening the Fold. The screen protector probably moved a little bit every time I opened it and created some kind of pressure to the screen because of the air underneath. At least that's my explanation for it.
So if you've got air beneath your screen protector, replace it before your Fold ends like mine..
Click to expand...
Click to collapse
wow! same exact thing happened to mine! looks identical! Had to tell samsung it happened out of nowhere im waiting on the RMA to return now> Thank you i was using a skinomi and yup air under the screen. you saved me future headache my friend thanks!
Related
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
contact resselvm
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
Click to expand...
Click to collapse
This phone got a lower rating on durability than the iPhone 5. That being said, had the phone for 8 days, just had finished rooting and installing the wicked ROM (very nice ROM kudos). Going in pocket for keys drop the phone, here are the details:
Phone:
Tmo Samsung Galaxy S4 (White)
Case:
Samsung Galaxy S IV D3O® Leather Flip Cover - Black
Hard shell back with soft touch feel, leather cover that flips closed to protect your screen
Made with military grade D3O® intelligent technology
D3O® molecules lock together to absorb shock
Fall Height/Floor type:
3-4 ft. / Concrete
Angle of impact:
Initial impact was on the bottom left corner.
Secondary impact was top Left corner
End position was face down.
Case was still on the phone
Phone Results:
Very fine shattering on the bottom 1/4 of the phone with one bottom to top crack from initial impact.
Secondary impact created another light cluster of cracks from left to right in the middle of screen.
Case Results:
Two of the sides broke off on impact instantly causing the phone to absorb most of the force.:crying:
Knowledge gained:
Phone is fragile as hell... Military Grade cases (as stated by the case details) are crap...Buy an Otterbox.
And yes, do be careful when putting it in your pocket... regardless of tightness or fully loaded wallet.
+1 to Otter Box. (Look on OB's website or Amazoon BTW, don't waste your time looking on Tmo.)
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
Click to expand...
Click to collapse
+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
jlczl said:
+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
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Click to collapse
same here. I have a case and screen protector on it, and i take very good care of my devices. I can't believe just fragile this phone is.
started a similar threads few days after received it May 4th and 5th. I was in the bathroom giving my son a bath and I was on my knees near a bath mat that was about 3 inches thick shag carpet not only did the phone drop barely a foot and a half it landed on the corner on a soft surface and the peace of the bezel peeled off, the silver part on topholding the screen glass not the side bezel.
I mean come on... 18 inches off ground on to 3inch thick softtt threaded shag bath mat..
. No real crack. BUT just like everyone else tmobile said I had to pay 175.00 deductible because I damaged it..
if we show them this thread of multiple users with Similar problems, do you think they might get thats its not us?
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
kevs888 said:
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
Click to expand...
Click to collapse
I did take it back to the store to show them the phone, and its obvious that the phone was never dropped. There is no damage anywhere on the phone and the crack is a clean break. I might have to send it back to Samsung or something.
Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.
I have for sure had some issues and I am not happy with them. somehow my screen has scratches on it, in 2 or 3 places. In the very top right corner it is starting to look like air bubbles under a screen protector, where the screen glass actually looks like it is coming off. It has fallen once, and bounced, the bottom corner of the bezel is damaged due to the fall. The scratches appeared on my screen weeks before the fall.
jawain said:
Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.
Click to expand...
Click to collapse
I took off the screen protector as it wasn't fitted properly in one of the corners, I have ordered more as the screen is a dust magnet. I have ordered the iFace Mall cases for my phone, it's so annoying having to order accessories from China because no-one in the UK seems to sell them.
I dropped my oppo twice by now.
The first time from about 30cm on tiled flor, and the second time yesterday from about one meter on tiled floor.
At the first fall it falls on the upper left edge, there you can see that the metalframe had prevented more damage.
At the second fall it fall on the display side. Now the "plastic frame" arround the screen prevented damage to the screen.
Ha I managed to drop mine today as well about 3 1/2 feet on to hard concrete and it bounced on 3 corners and the back cover popped off. I just knew once I picked it up that it was done for but the screen was untouched and the metal bumper took allot of the impact. If this would of been my old iphone it would of certainly cracked. Very happy with the durability of this phone.
Sent from my X9076 using xda premium
I just bought oppo find 7 last week because of the good spec they offer but I was dissapointed with it after only 1 week. My oppo have been heating up frequently and sometimes a bit lagging. My phone was very hot on the first day itself while I was just setting up my new phone such as installing app and sync my account. I can feel it even with the casing. And it also a bit laggy when wake up from sleep. When I double tap, the screen will wake up but I need to wait few second before it respond. Sometimes I need to double tap to off and on again a few time only it works. Its sometimes get annoying when you want to access your phone quickly. But this, I still can bare with but what finally drew the last straw is the fragility of the phone. I always put my phone in the small pouch inside my handbag. And yesterday when I come back home, I found out the screen on my phone is crack. I was so shock and try to recall what I did and I remember when I ask my friend to pass me my bag, she did put down my bag on the table a bit harder. And that's the only thing I think can think of that cause the most impact. I was so sad and disappointed with oppo because the screen crack just because of this small impact even though its protected with a casing and a curve hd tempered glass. Its so different from what was advertised with the toughness of their guerilla glass if it can't even withstand this small impact which other phone brand have no problem with it. This experience is making me doubting the quality of oppo phone and its only been a week since I bought it. Now my friend and family also starting to doubt oppo phone since what happen to my phone.
Well a week ago my oppo fall on the road, cracking on the left side, top of it
I use a protective case of transparent plastic, but on the corners, near the screen, doesn`t protect well....:crying:
Finally, some days ago i discover that the cracks, are from my Nilkellin screen protector, and not the Gorilla itself!:laugh::laugh:
I order another Nilkellin H9 and im very happy to make the investiment on this, because it seems it really protected my screen!:angel::angel:
cracked and dead
Lets start this out with a disclaimer... I HAVE NEVER HAD A CRACKED SCREEN BEFORE... but I managed to be in a hurry one day at the store getting my son out of his car seat and dropped my phone from waste height onto the concrete... poof, the screen is killed and all touch responsiveness gone.. So, I order a screen off aliexpress, it gets here and I install it.... Two days later I'm on a bike ride up my favorite trail (phone in a padded pocket of a backpack) and I ate hit a rock coming down forcing my balls into my handlebars but overall still staying on the bike. Get to the bottom of the mountain, take phone out to turn off the gps, and there is my nice and new screen cracked again... again with no touch response.
Fast forward like 4 months and I finally calmed down enough to order another screen and try again. Let's see how long this one lasts, lol.... This time I did order a tempered glass screen protector from the get-go, so hopefully that helps.
Hi giznad. You replaced the screen or led the task to a technician? I can't find a video for the Find 7a. It was dificult to do?
Thanks.
Greetings fellow members,
I'm plagued by an air bubble on the bottom left corner of my screen and I'm unsure on whether it is under the screen protector or under the screen itself. I am unsure as a (tempered glass) screen protector was immediately placed on the screen after the plastic packaging has been taken off.
I would like to ask for the opinions of everyone. I have attached a pic of the air bubble at the bottom left corner.
Thanks!
I also used a tempered glass and there we're huge air pockets, i slept it off and the next day it was gone
did this happen immedietly? have you waited some time??
you can always use a little force and try to force it out of an edge
aytex said:
I also used a tempered glass and there we're huge air pockets, i slept it off and the next day it was gone
did this happen immedietly? have you waited some time??
you can always use a little force and try to force it out of an edge
Click to expand...
Click to collapse
Hi, thanks for your reply. My air pockets were not huge per se. I slept it off, it has been a night and it's still there the next morning. I tried using a squegee as well as a microfibre cloth to get that air bubble or whatever it is out but to no avail. Will be replacing my screen protector today. If it still remains, I guess I would go for a warranty claim.
Hi,
Is it occur after applying screen protector? If yes, you could remove the screen protector and clean the screen protector with plastic tape. I'm doing this trick when I found that after applying it on my phone screen.
Sent from my GT-I9500
UPDATE: I have changed my screen protector and stall vendors, no matter how hard they tried to remove the air bubble, could not. I am really disappointed and it is my first encounter with a phone with an air bubble between the glass and LCD. I will do my best to get customer support from Asus and am praying that everything will go well. I will update my thread in case anyone encountered the same issue and is looking for support as well.
UPDATE2: I have gotten a heads up from the Online Customer Service Rep through the Online Chat on the MyASUS app to send my device to a service center. Surprisingly, there wasn't even a need to bring the box, all that's needed to be brought was the phone.
My inner screen protector has started coming up right along the crease. It started just at the edge and has started going down along the fold for the last week or so. Has anyone else had this problem? I was thinking I would probably get one of the WD replacement ones and swap them out. I'd probably have someone do it for me so I don't mess it up. Anyone else experience this and is that the best screen protector to get?
pside15 said:
My inner screen protector has started coming up right along the crease. It started just at the edge and has started going down along the fold for the last week or so. Has anyone else had this problem? I was thinking I would probably get one of the WD replacement ones and swap them out. I'd probably have someone do it for me so I don't mess it up. Anyone else experience this and is that the best screen protector to get?
Click to expand...
Click to collapse
Pretty common I think, lots of posts around Reddit about it etc. Whitestone don't do their glass one anymore but I think their PET one is good for it.
Mine started with a couple bubbles near the middle. Next day worse. Removed it, going without for now and may replace. Reviews on Amazon say they only last so long.
same here
Thanks for the replies. Just glad to know that it is fairly common. I was just going to remove it but I'm too chicken to go sans protector on the inner display.
Same here. It is unnoticed when the screen is on, but when it is of or dark scene, I can see the protector is starting to get loose at the bottom of the crease.
I took mine off and replaced it with the Whitestone Dome Film which is waaay better
Here is my Reddit post on installing the WSD Film:
https://www.reddit.com/r/ZFold3/comments/tji7a9
The reviews on Amazon aren't that great for WSD
catman51 said:
The reviews on Amazon aren't that great for WSD
Click to expand...
Click to collapse
it's not good for the ultra thin glass protector. We used the film protector
Samsung UK ended up replacing my entire screen to fix this...
flakmunky said:
Samsung UK ended up replacing my entire screen to fix this...
Click to expand...
Click to collapse
How did you do this? My screen protector is coming up, so went to their support chat.
After a long conversation, it was determined that the screen protector is a consumable so not covered by warranty or care+ which I have.
I could have an engineer visit, but as its a consumable they would charge £40 to replace.
In the end, the CS advised I remove the screen protector myself. This would not void any warranty.
Then, if I had any subsequent damage, to make a claim on care+
I used the Samsung Members App --> Support and then Text Chat.
I just read through the transcript and I actually started asking about another issue I had, which was that it wouldn't open completely flat and had lost the snap when you close it. I also mentioned in the chat the issue with the screen protector.
I had to send them pictures of the issues, and they arranged for the engineer visit. I got the same messages that it would cost me £40 if there wasn't a fault. When they guy came out he looked at the screen and said that it would need a new screen because "when you remove the screen protector they crack down the middle" which I thought was BS and I asked him if they was really the case. He ended up transplanting the motherboard from my phone into a new chassis with new screens and new batteries.
He said it needed a new screen, I didn't think it did...
As for the phone not opening fully, it wouldn't hold open like it did when it was new, not did it snap open the last 5 degrees when opening. Night and day difference when I got it back. Took about an hour to fix.
Maybe, if yours won't open fully, you could get the same repair done under warranty?
I started asking about the screen protector lifting as I didn't think they were going to do anything about the phone opening fully, as it was only a few degrees away from being flat, so I threw in the screen protector as well to cover my ass for the £40 as I read on Reddit that this was a warranty repair...
I actually thought the screen protector was the reason I got the warranty repair but after reading what you posted, it must have been the folding issue. I've just looked at I've deleted the photos I sent them, but the folding issue was very minor, which is why I thought the screen protector was my ace card.
flakmunky said:
I used the Samsung Members App --> Support and then Text Chat.
I just read through the transcript and I actually started asking about another issue I had, which was that it wouldn't open completely flat and had lost the snap when you close it. I also mentioned in the chat the issue with the screen protector.
I had to send them pictures of the issues, and they arranged for the engineer visit. I got the same messages that it would cost me £40 if there wasn't a fault. When they guy came out he looked at the screen and said that it would need a new screen because "when you remove the screen protector they crack down the middle" which I thought was BS and I asked him if they was really the case. He ended up transplanting the motherboard from my phone into a new chassis with new screens and new batteries.
He said it needed a new screen, I didn't think it did...
As for the phone not opening fully, it wouldn't hold open like it did when it was new, not did it snap open the last 5 degrees when opening. Night and day difference when I got it back. Took about an hour to fix.
Maybe, if yours won't open fully, you could get the same repair done under warranty?
Click to expand...
Click to collapse
Apart from the screen protector coming up (it's only 3-4mm at the moment, but it's getting bigger) the phone has performed and behaved brilliantly. No issues with the hinge or folding/unfolding
I've just been on chat with them as mine has started lifting at the top and bottom of the fold. Was told it's not covered by the warranty, I could send it back to them and they would charge me for it, although couldn't tell me how much and they "might" be able to get it back to me in ten days. I told them I wasn't going to send it back without knowing how long or how much and that's where it ended.
frogdr1ver said:
I've just been on chat with them as mine has started lifting at the top and bottom of the fold. Was told it's not covered by the warranty, I could send it back to them and they would charge me for it, although couldn't tell me how much and they "might" be able to get it back to me in ten days. I told them I wasn't going to send it back without knowing how long or how much and that's where it ended.
Click to expand...
Click to collapse
Yes. They offered me the same - with the same vagueness around timescales.
That's why I asked for an on-site engineer.
m_w_clarke said:
Yes. They offered me the same - with the same vagueness around timescales.
That's why I asked for an on-site engineer.
Click to expand...
Click to collapse
Yep asked for that as well and they said no, I could either go to Stoke or send it in, checking online it looks like we don't have a door repair technician in Yorkshire.
Just an update; in the past 24 hours the bubble/peeling/rainbow effect has reached the whole length of the crease. So this morning, I decided to remove the screen protector.
Still a little nervous of having a naked screen - and at the moment my finger doesn't seem to glide as well on it.
I'll wait and see how things go
I peeled mine off yesterday and fitted the whitestone dome one, went on perfectly much to my surprise, feels great, my mate who has a fold as well commented that the screen looks sharper than his with the original one on.
So, recently my z fold 3 developed some small Cracks on the inner screen along the "CREASE". It's more than a year of use and now it's not under the warranty. It seems to be a common problem as these folding screen have a limited lifespan..
What to do..??
Are you unfold in temperatures below 0 degrees celcius?
If you are cracks so only possible is replace screen, use like this for full damage or sold like broken and buy new device.
mad13maddy said:
So, recently my z fold 3 developed some small Cracks on the inner screen along the "CREASE". It's more than a year of use and now it's not under the warranty. It seems to be a common problem as these folding screen have a limited lifespan..
What to do..??
Click to expand...
Click to collapse
Just check it's not the factory fitted screen protector that's not cracked. Mine cracked after ~12 months.
This can be removed and the screen has been fine since (>2 months now)
No man.. I removed the screen protector long time ago when the factory fitted screen protector started to intake bubbles along the crease.. after using it for a while I removed the screen protector and now I can discover new tiny cracks in every 2-3 days... it feels the screen will break in half if this continues..
You removed the Screen Protector and now you complain, that the screen developped some cracks? and now you want to know, what to do?
It's easy: Send it in for repair or dispose your device and buy a new one ...
mad13maddy said:
No man.. I removed the screen protector long time ago when the factory fitted screen protector started to intake bubbles along the crease.. after using it for a while I removed the screen protector and now I can discover new tiny cracks in every 2-3 days... it feels the screen will break in half if this continues..
Click to expand...
Click to collapse
Thats a shame. I agree with the post above, I think cold temperatures make them more susceptible.
hkr said:
You removed the Screen Protector and now you complain, that the screen developped some cracks? and now you want to know, what to do?
It's easy: Send it in for repair or dispose your device and buy a new one ...
Click to expand...
Click to collapse
You HAVE TO when it bubbles up, because it traps dirt and actually cracks the screen early. The screen protector doesn't protect from cracks forming in the crease of the display.
Samsung under fire as Galaxy Z Fold 3 screens crack for no reason at all after warranty expires
Multiple Galaxy Z Fold 3 users are complaining about a cracked internal display even though their phone sustained no trauma.
www.phonearena.com
Bigger case
My inner screen protector went bonkers about a week or two before 1 yr warranty expired last August....contacted Samsung and they sent me to a place to have a new screen protector installed (no fee). The person didn't do a good job, had a few bubbles.....I eventually traded it in to Samsung at the time the ZFold4 came out. Hope inner screen protector lasts longer.
The same crack happened to me as well.
I had to remove the screen protector after 6 month because it started to peel at the crease, trapping dust under it.
Two month after warranty expired, the screen cracked internally in the middle.
Our local samsung dealer claim that I broke the screen though no damage can be seen.
Someone should put a class action against samsung. It seems that everyone who purchased a samsung foldable device, will join the claim.