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[Update March 5th 2014]
Probably all 2014 Note 10.1's sold these past few months are suffering from one or more multitouch issues. From what we now know these appear to be software issues, effecting all current firmware versions for this device.
There are 2 known manifestations of this bug (or more likely: these bugs), described below. In both cases it seems to be a software issue because normally the 2014 Note 10.1 will work fine and the process of re-creating the issues is very clear and repeatable.
It looks like the multitouch driver becomes unstable if either one of the following occurs:
1. (Some models) You place (a part of) your hand on the screen for (at least) 5 seconds without moving it. This would usually happen when you are writing or drawing with the S-Pen.
2. (All models?) You place a finger (or several) on the screen for a longer time (close to 30 seconds) without moving it (them).
After either of these situations a 'defective unit' will show very erratic multitouch behaviour for a while.
It is easiest to see what happens if you use a so-called "Multitouch testing tool" (available Free on the Play Store). Such a tool typically shows all the screen areas where screen touches are detected by the device (in this case: the 2014 Note 10.1). Examples of such tools are: MultiTouch Test, MultiTouch Tester and YAMTT.
Erratic behaviour will usually start with all screen touches suddenly disappearing, meaning the device forgets that you have fingers (or part of your hand) on the screen. If you remove fingers (your hand) from the screen and again touch the screen several times a whole range of behaviour is seen: touches are detected and erroneously forgotten in quick succession. Sometimes so-called ghost-touches appear (meaning, the device will detect touches not anywhere close to where you are actually touching the screen).
This erratic behaviour will usually disappear when you leave the screen alone for a while, although several people (including me) have reported longer running issues (for instance during typing and editing using an on-screen keyboard). A surefire way to get rid of the issues is rebooting your device.
Since this is a "Note" device many people who's 2014 Note 10.1 suffers from these multitouch issues will encounter it while (or after!!) using the S-Pen. Others will notice issues while gaming or during typing/ editing.
The following clip by Kizune shows an example of what can happen while being inside a Multitouch testing app:
More videos you can find below (in post #16) and in the SwiftKey not working well on 2014 Note 10.1 topic, where the roots for starting this topic sprout from.
As of yet Samsung appears to be unaware of these issues, although several have approached them about this, returned their Note tablet, exchanged it or even handed one in for repairs. Hopefully we get this fixed soon.
Note 1: from early reports (in post #83) it looks like the new Note Pro 12.2 doesn't suffer from these issues.
Note 2: It is possible that a build up of static charge (through capacitance) is causing these issues, possibly caused by bad wiring (grounding) of the touch/ S-Pen detection circuitry.
Note 3: A new video has surfaced (in post #89) which shows 'noise' introduced in the touch-detection software while pinching/ zooming (see video below). It is unclear if this is related to the issues mentioned above.
i noticed this using the stock kb. i'm not a particulary fast typist on the screen but i'd get far too many lack of responses when typing on the split kb. standard qwerty was fine, but that have been b/c i'd type slower. i'm able to hit keys quicker on my gn8 without any misregistering of keystokes.
the fact there has been to OTA's in just a week is a sign they let this one out before it was ready. i still love the tablet though.
It happens to me too just like you see in the youtube video.
Just tried YAMTT and I am luckily not showing the issue seen in the video. Perhaps the second OTA solved it?
Sent from my Galaxy Note 10.1 via Tapatalk.
wingdo said:
Just tried YAMTT and I am luckily not showing the issue seen in the video. Perhaps the second OTA solved it.
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Click to collapse
Did you try the "whole hand" thing too? It would be super if Samsung solved things that quickly, but I feel a little aprehensive. We didn't get the recent updates yet in my area so I cannot see for myself.
wingdo said:
Just tried YAMTT and I am luckily not showing the issue seen in the video. Perhaps the second OTA solved it?
Sent from my Galaxy Note 10.1 via Tapatalk.
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Click to collapse
no, I took both OTA's Just before rooting.
wingdo said:
Just tried YAMTT and I am luckily not showing the issue seen in the video. Perhaps the second OTA solved it?
Sent from my Galaxy Note 10.1 via Tapatalk.
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Same here. I tried a couple touch apps and all were fine. The YAMTT app just seemed buggy at times. but I could not replicate what the video showed on any of the apps and do not have problems in real world applications either.
atg284 said:
Same here. I tried a couple touch apps and all were fine. The YAMTT app just seemed buggy at times. but I could not replicate what the video showed on any of the apps and do not have problems in real world applications either.
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Click to collapse
Did you try the "whole hand" procedure too?
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I changed the opening post because I feel many will be tempted to just try the youtube clip and not bother reading anything else. Hopefully we won't have too many people voting before properly taking all steps because you cannot change your vote once you voted (an xda forum limitation).
Ettepetje said:
Did you try the "whole hand" procedure too?
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I changed the opening post because I feel many will be tempted to just try the youtube clip and not bother reading anything else. Hopefully we won't have too many people voting before properly taking all steps because you cannot change your vote once you voted (an xda forum limitation).
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I did what the person was doing in the video and could not replicate what was happening on his. I also placed my whole had on it and put all ten fingers on it. No bugs. I am on the second update. Build number ending in AMJ4
Edit: the YAMTT app seems buggy because the other touch apps don't go crazy when all ten fingers on on it. But I could not replicate what YAMTT app was doing to the one in the video.
atg284 said:
I did what the person was doing in the video and could not replicate what was happening on his. I also placed my whole had on it and put all ten fingers on it. No bugs. I am on the second update. Build number ending in AMJ4
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Click to collapse
Did you place your whole hand on the screen of the 2014 Note 10.1 for several seconds, without moving it? Did you put your fingers on the screen afterwards? The video is not meant for reproducing the bug, the written procedure is. The video just shows what happens when you write, as the bug has already be introduced before the start of the clip.
Edit: The YAMTT app is not important, puting your hand for several sevonds on the scyeen IS. This creates what goes on afterwards. You can repeat it in any of the Multitouch testing apps, just place your hand (or part of it) on the screen for a while and see in the MT app what happens.
Ettepetje said:
Did you place your whole hand on the screen of the 2014 Note 10.1 for several seconds, without moving it? Did you put your fingers on the screen afterwards? The video is not meant for reproducing the bug, the written procedure is. The video just shows what happens when you write, as the bug has already be introduced before the start of the clip.
Edit: The YAMTT app is not important, puting your hand for several sevonds on the scyeen IS. This creates what goes on afterwards. You can repeat it in any of the Multitouch testing apps, just place your hand (or part of it) on the screen for a while and see in the MT app what happens.
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Click to collapse
Ok, I see. So when I put my whole hand/palm on it for 2-5 seconds then I try to put all ten it starts to "wig out" a bit but it still registers all ten its just sporatic. Also it seems to only have a problem with like 7 or more after because I can put many fingers on it before it wigs out. I still don't see a real world issue on mine even after I do the full hand thing.
Side note once I exit out the app the ten fingers on it are fine again.
What problems are people seeing due to this?
atg284 said:
Ok, I see. So when I put my whole hand/palm on it for 2-5 seconds then I try to put all ten it starts to "wig out" a bit but it still registers all ten its just sporatic. Also it seems to only have a problem with like 7 or more after because I can put many fingers on it before it wigs out. I still don't see a real world issue on mine even after I do the full hand thing.
Side note once I exit out the app the ten fingers on it are fine again.
What problems are people seeing due to this?
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Click to collapse
As far as I am aware the problem doesn't disappear as simple as that. It would be great if there was a way to get rid of it without rebooting.
You could get any type of interface problem afterwards, as even one finger touch can give ghost finger touches. I noticed things being wrong in SwiftKey before finding out what it was.
Ettepetje said:
As far as I am aware the problem doesn't disappear as simple as that. It would be great if there was a way to get rid of it without rebooting.
You could get any type of interface problem afterwards, as even one finger touch can give ghost finger touches. I noticed things being wrong in SwiftKey before finding out what it was.
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Click to collapse
Oh I don't have that at all. no ghost finger touches ever. I have not rebooted over the period of testing either today. Are you fully updated?
I will keep checking this over time though.
Ettepetje said:
The video is not meant for reproducing the bug, the written procedure is. The video just shows what happens when you write, as the bug has already be introduced before the start of the clip.
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Well, actually the method shown in the video is the "previous version" of the current one. I could produce the bug with that method very often right after booting. But the "whole hand" method is more reliable.
What problems are people seeing due to this?
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1. When taking notes at the university, I sometimes move the viewport in S Note using the zoom gesture without the zooming motion. And as you can see, putting my hand on the screen as shown in the video triggers the problem for me, so doing that gesture is almost impossible for me. I know there are scrollbars, but they move the viewport too slowly (but of course I use them when I notice the multitouch issues are occurring).
2. Same as above, but when drawing in Sketchbook or ArtFlow. And here it's extremely annoying because there are no scrollbars I could use.
3. A small annoyance compared to the others but: When I play Carmageddon, the multitouch issues get triggered once in a while. And then I can only either control the car, or accelerate or break, but not both simultaneously. Sometimes my touches aren't even registered at all. I often get destroyed due to the multitouch issues.
Kizune said:
Well, actually the method shown in the video is the "previous version" of the current one. I could produce the bug with that method very often right after booting. But the "whole hand" method is more reliable.
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I changed the description in the opening post. I never had it happen like that yet. Did you know you get the errors just by holding the side of your hand on the screen for a bit? I thought that was how you discovered this. Doing that looks very similar to how you are holding your hand in the videoclip.
Did you find another way to get rid of the issues besides resetting your Note?
Btw: With Carmageddon, if you are high enough level and want to kill pedestrians, not having control means your opponents die crashing into you, ending the race before you finish all pedestrians.
Ettepetje said:
Did you know you get the errors just by holding the side of your hand on the screen for a bit? I thought that was how you discovered this. Doing that looks very similar to how you are holding your hand in the videoclip.
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Click to collapse
Exactly, I noticed it while taking notes. And then I made this my test method to replicate the error.
Anyway, here are some videos. The first shows a real-life situation in S Note with that problem, the second and third show that the problem also occurs in other multitouch test apps (yes, I'm looking at you, atg284 ).
And to make it more "real-world friendly", I used my old "provocation method" because that's how you put your hand on the screen while drawing and writing.
Btw: With Carmageddon, if you are high enough level and want to kill pedestrians, not having control means your opponents die crashing into you, ending the race before you finish all pedestrians.
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Click to collapse
Yup. And I even got that tank-like bonus police car, so they die just by touching my car tank.
I do stand corrected I can reproduce this issue on the new Note, old Note is fine and dandy.
Sent from my Galaxy Note 10.1 via Tapatalk.
wingdo said:
I do stand corrected I can reproduce this issue on the new Note, old Note is fine and dandy.
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Click to collapse
Did it take longer to get the erratic behavior like you said in pm? I'm trying to get the description in the opening post right, since we got 4 people now who claim they don't have it. I think the score should be 100%, and just included the Poll so that people at Samsung would quickly realise how big the impact is.
I can duplicate this.. just didn't figure how to repeat consistently until now..
First noticed when trying to pinch zoom in adobe reader .. you get very jerky redraw back and forth.. this could be app specific , but i haven't seen this on other devices
Sent from my SM-P600 using xda app-developers app
I'm also experiencing this. It's a terrible issue when taking notes in class.
Can we expect a fix?
If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.
I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.
I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.
I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).
My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???
Mine is still working fine, I do not have Firefox.
Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.
I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?
I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.
I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
Sent from my Nexus 5X using Tapatalk
I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.
I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
Sent from my Nexus 5X using Tapatalk
Hi there.
I have two issues with the Facebook app on my G Pad 8.3/ V500:
One is with the embebbed video player. It shows jagged video. I think this issue (or similar) was reported by another user back in 2014 but had no replies. Basically, any video I play from Facebook will show itself as if it had the screen divided horizontally in 6 parts; The 3 "odd" parts will play on top of each other on the upper half of the screen, in black & white; The missing "even" parts will be on the bottom half, but mostly just black. Usually, if I play the entire clip and replay it, it will play ok the second time.
The second is visiting pages. Friend pages are Ok, but when I try to access a public figure or whatever page (like a band, or a blog, etc), it will show the banner pic, profile pic, and basic info, but will not load the wall. The loading "circle" just stays there "loading", but never actually loads the page.
If I clean the app data, the second issue will not happen for a few hours (or a few page visits - not sure). Then it will return. I tried doing a factory reset to the tablet, it solved both problems for a few hours, then these issues returned.
The tablet is not rooted (never was), and is running the OTA Kitkat update.
Not sure what might be. I don't have these issues on my phone (Huawei P6), or my wife's phone (LG L70). Could it be some issue with Facebook app and G Pad? Anyone experienced this? Could it be an issue with another app (the tablet automatically downloaded all apps previously installed after the factory reset)?
Thanks in advance.
Hi (from the other forum^^)
Just saw live this problem with facebook app, it's really weird as you say.
Also interested in a possible cause.
Same here, did you found the answer?
Thanks
It has been a month since I got the PD.
Some brief thoughts based upon my experience with the phone.
I was an Apple user since they launched the iPhone in 2007. Nothing to do with the perpetual Apple vs. Android debate, just iOS suited my purposes, that's all.
I was using the HTC 10/BB DTEK50/Priv for a while, as a second phone.
I got fairly used to the operating system and to be honest, they are all very similar. But carrying 2, sometimes 3 phones was becoming a right pain, so looked for a good dual sim phone that would run two What's app accounts simultaneously.
Enter the PD. Easily love at first sight. I said this was my "jumping off point".
Wasn't very easy to get hold of, where I live, so had to wait almost a month and PAID-A-LOT-!! LOL
What a truly beautiful phone. I have used every Apple phone ever made, every BB phone made, 2 Vertu's (UGHH), and hand on my heart can say, I still cannot stop looking at it.
I had a major issue after setting it up, which is discussed in another thread.
I had no home screen icons or apps visible, only a blank screen that allowed calls and messages to come through in the status bar, could enter settings, but that was it.
The eventual solution, after almost suffering a heart attack, was to load both sims in, and then ejecting the sim tray. The apps just popped up instantly. Very strange, indeed.
After that, everything has been super easy.
-Stellar Battery (and I am a heavy user)
-2 whatsapp accounts running - awesome.
-What a lovely screen!
-No complaints with the camera. I like it. Even the slightly synthetic "Leica" look in the Wide Aperture Mode.
-The Fingerprint sensor is absolutely instant.
-EMUI is easy and nice to navigate
-The ability to edit the quick launch(?) icons in the pull down menu is excellent.
Now the bits that are bugging me.
1) No firmware updates. The last one was, I believe, in December, and I still am on B138. This is something that Huawei needs to look into post haste. I have written to them 5 times, till today. No response whatsoever.
2) Notifications - this is the elephant in the room. They are random at best.
All the Settings - Unlimited data Access, Battery Optimizations, Battery Ignore Whitelists, Priority Notifications, etc. are all on, as is oft discussed, and checked, but whatsapp and emails sometimes still do not give me a notification, until I open the app. This IS an issue for me. I am missing time constrained messages all the time. If anyone has a fix or solution for this, I will be very grateful.
3) Keyboard, Sometimes, the keyboard will freeze if the screen sleeps whilst the keyboard is open in an app, and I reopen it.
I have to collapse the keyboard and bring it up again. Not a huge deal, but an annoyance, none the less. Maybe a GBoard thing?
4) Screen Auto Brightness - Takes an age to organize itself. In the dark, it will blind you, before thinking to itself, that it is, indeed, night, and the screen should be a wee bit less bright. The exact opposite in the day - Very dim and then will eventually get off its backside and decide to brighten up the screen. Very annoying.
5) How do I change the name of my phone. It's not the Bluetooth and Wifi name. My car still picks it up as Huawei LON-L29, as do apps like Photosync and whilst connecting to my Mac.
6) Photos. Now this may not be a PD Specific issue, but when I transferred my 22,000 images across, they all came as a big jumbled mess. No date-wise organization. So looking for specific images, is well, impossible.
7) Music - No equalizer settings in the stock music app. For my specific purposes, unusable, because in my car's bluetooth radio, the bass is overwhelming.
So, apart from these minor points (and 1 big one), I love the phone. I wonder how they could possibly improve it...Firmware, Huawei! Firmware!
For photos delete the cache. That'll sort the jumbled up mess.
For Music Player Google removed the EQ option a few months ago, I hate Play Music now. I use Captune. It has its shortcomings but its the best EQ.
Keyboard - I use Swift with no problems.
My worst issues are the crappy screen protector (GG3) and the lack up updates. I'll be selling it shortly.
I'm enjoying my phone,the only gripe I have with it is the UPDATES.
As for keyboards Try downloading Blackberry Keyboard or Google Keyboard.
Thank you for your suggestions, guys.
I tried clearing the cache, but no joy there. I tried an app called Quickpic, that is apparently supposed to deal with this. Didn't help either.
I was wondering, even if I had to reimport all my image and video files, is there any way they could be sorted by date taken?
This is turning out to be as big of an issue as the notification one, as I depend on images and videos, to send and discuss with my clients. And needless to say, I can't find anything. So am relegated to carrying an iPhone 6s+ just for my media, so I can send the required files via email or WhatsApp. Really, Not an ideal situation.
I will try the BB Keyboard.
Regarding the packaged screen protector, agreed, it is appalling. Before I buy the 2.5/3D tempered glass screen protector, has anyone had any experience with it?
Bonerp, Captune works for me, Thank you.
Have any of you'll worked around the notification bug?
For example, WhatsApp notifications sometimes do not wake the screen, but when a second or third WhatsApp message comes through, it may wake...Or not.
Seriously, if this is such a widely publicized bug, why is Huawei not looking into this?
ap10046 said:
Thank you for your suggestions, guys.
I tried clearing the cache, but no joy there. I tried an app called Quickpic, that is apparently supposed to deal with this. Didn't help either.
I was wondering, even if I had to reimport all my image and video files, is there any way they could be sorted by date taken?
This is turning out to be as big of an issue as the notification one, as I depend on images and videos, to send and discuss with my clients. And needless to say, I can't find anything. So am relegated to carrying an iPhone 6s+ just for my media, so I can send the required files via email or WhatsApp. Really, Not an ideal situation.
I will try the BB Keyboard.
Regarding the packaged screen protector, agreed, it is appalling. Before I buy the 2.5/3D tempered glass screen protector, has anyone had any experience with it?
Bonerp, Captune works for me, Thank you.
Have any of you'll worked around the notification bug?
For example, WhatsApp notifications sometimes do not wake the screen, but when a second or third WhatsApp message comes through, it may wake...Or not.
Seriously, if this is such a widely publicized bug, why is Huawei not looking into this?
Click to expand...
Click to collapse
I tried a curved tempered glass protector and it was awful so binned it. It had tape on the edges and just didn't look good and lost sensitivity.
Have you tried clearing cache at the boot screen or from settings/storage? Might help with the notification bug.
I've sent Huawei several things to fix and just had a 'thank you' response and nothing more. I'm not aware of a notification bug though. I definitely had one on the mate 9 until the first pre release fix was received, but not on this one.
Only other thing I can suggest re pics is delete data, or delete google account, delete cache then add your account again.
How do you guys work around the copy-paste thing?
I mean to having to bring out a paper and pen for copying an email address, phone number, passage from a message or an email is just unacceptable, when this is a widely utilized convenience on other platforms and, I believe, some Android UI's too?
I have tried a few apps that claim they can do this, but no joy.
Also, sharing contacts from the contacts app, only allows vcard, text message and attach to email, no What'sApp, Outlook or any app, for that matter. Can this option be changed somewhere?
quick question
I am looking to get the mate 9 pro; which is the same phone as the PD, just without the fancy branding..
Are any of you on Tmobile in the USA, and, do you get 4G/LTE?
The reseller I have been emailing with on Amazon says you do NOT get 4GLTE on Tmobile in the USA with this phone, but I have read that you do.
Thanks if you can help with this! :good::good:
Anyone else have their Fold 3 keep on freezing for a few seconds at times, ever since the last update? It has done it when using Facebook Messenger via Chat Heads, opening the list of open apps (via the three lines button ||| ) to switch/close an app, Facebook app, Samsung Browser, tapping the back button, and possibly other times. Really annoying!
My screen will go blank when I close a app sometimes. The screen is powered on but all my app icons won't be there. Just the background.
I've had this issue since I got the device. It happens whenever I unfold the device from using the outer screen and it's not an immediate switch, it takes a couple seconds like it hangs. And I've tried 6 different launchers and tons of different apps and nothing changes it. I've debloated my device as much as I can without losing the functionality I need and followed the oneui optimization guide with a bunch of adb commands to make it better and I've had no luck BUT my battery life is amazing and the overall performance is good so I'm at a loss.
manibengood said:
My screen will go blank when I close a app sometimes. The screen is powered on but all my app icons won't be there. Just the background.
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Click to collapse
Oh, that's an odd one! I haven't had that one happen. It was getting frozen right after the opened app view came up, so I couldn't swipe an app closed or switch to another one right away.
Thankfully, the phone seems to be working better now after I reset the phone earlier, so here's hoping it stays that way.
spart0n said:
I've had this issue since I got the device. It happens whenever I unfold the device from using the outer screen and it's not an immediate switch, it takes a couple seconds like it hangs. And I've tried 6 different launchers and tons of different apps and nothing changes it. I've debloated my device as much as I can without losing the functionality I need and followed the oneui optimization guide with a bunch of adb commands to make it better and I've had no luck BUT my battery life is amazing and the overall performance is good so I'm at a loss.
Click to expand...
Click to collapse
I don't use the front screen much, so only have done that switch a few times over the year plus I've had the phone. I think it does take a second or two to switch, but not too bad since you're getting it set in your hands anyway, IME.
Okay, well it still does the freezing thing, but not as bad as it did before the reboot. I'd report it to Samsung, but their customer service can't understand English so can't understand problems correctly. I have an issue with scrolling screenshots not saving and they told me to reset my app settings, including network settings, and I separately gave a suggestion for the Bubbles feature to be able to open Bubbles (for texting) instead of waiting for that person to text me, and they told me to reset my network settings.