Question P6P stopped wireless charging - Google Pixel 6 Pro

Sorry if this has been asked but could not find it with search.
Worked perfectly with a 30W USB-C Power Adapter by ULTRANET, USB C Charger Block, PD GAN+ and most of teh time through a no-name 30W wireless stand since the day I got the phone in October.
Suddenly, last night I saw on the lockscreen while on the no-name charging stand "21 hours until full", so I restarted and then it was fine (1 hour until full or something.)
Then I started getting pop-up messages that 'Pixel Stand has stopped working - close app, report" but I don't use a Pixel Stand.
I've had the same cheap wireless chargers that still work fine with an iPhone 11 but go intoi blinking error mo9de when I try to charge the P6P.
Lastly, in Battery Settings, when I set it on teh charger, it says "charging wirelessly" for a few seconds then instantly changes to "Connect, not charging"
I tried Google support but they only said try it in Safe Mode (it was the same issue)
Running latest Secuirty Update
Any help or ideas much appreciated
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Clear app's data.
If you can do a hard reboot do so.

blackhawk said:
Clear app's data.
If you can do a hard reboot do so.
Click to expand...
Click to collapse
Thanks, but didn't work. I followed your steps exactly and stillk does same behavior. I put it on a charger and the screen "flashes" the percentage full, but never starts charging.. STill says, "connected, not charging"
I cleared the app data for Pixel Stand - that's teh app you meant, yes?

FoneWatcher said:
Thanks, but didn't work. I followed your steps exactly and stillk does same behavior. I put it on a charger and the screen "flashes" the percentage full, but never starts charging.. STill says, "connected, not charging"
I cleared the app data for Pixel Stand - that's teh app you meant, yes?
Click to expand...
Click to collapse
Yeah that should be it. Try updating the app or rolling it back to factory version if you have those options. Double check any settings for it.
If it started right after an update... you know the deal.
Does the charging port charge normally?
Is the battery in good condition with good capacity?
Any recent drops?

blackhawk said:
Yeah that should be it. Try updating the app or rolling it back to factory version if you have those options. Double check any settings for it.
Click to expand...
Click to collapse
I went through all the user options and cleared cache. No option to replace w/ factory version but I even disabled the app and it makes no difference - even disabled, it still flashes the percentage on the screen and the cradle shows that it is charging something (this cheap stand has blue/red LEDs to show charging or not) and the Battery Settings still shows that weird "Connected, not charging" as the status. The charger and stand are known - good. It immediately starts charging an iPhone 11 and it always worked normally with the P6P, case or not.
blackhawk said:
If it started right after an update... you know the deal.
Does the charging port charge normally?
Click to expand...
Click to collapse
Charges perfectly via USB
blackhawk said:
Is the battery in good condition with good capacity?
Click to expand...
Click to collapse
102% capacity according to AccuBattery
blackhawk said:
Any recent drops?
Click to expand...
Click to collapse
No. Totally babied phone.

Unless the phone was updated or a new app installed or an existing app uninstalled, then the firmware may have become corrupted or a possible hardware failure.
The other alternatives are likely more trouble than they are worth; factory reset or if that fails reflash it or have it repaired.
For now I would simply cable charge it, it's better for the battery anyway.
It may resolve itself or the reason may become apparent sometime in the near future. Many times fixes are found with time if it's software issue. Many times it is. A couple took me days to track down some others longer. This isn't a critical failure just an inconvenient one.

It's a know issue and there is even an issue created o issuetracker: https://issuetracker.google.com/issues/219023770
I've read a lot of reports on Reddit but no one has found a solution.

A 403 MB update came in last night after all the fiddling around I did and the things tried from here and the problem seems to be reolved. I still have Pixel Stand system app disabled.
Thanks to all who helped.

FoneWatcher said:
A 403 MB update came in last night after all the fiddling around I did and the things tried from here and the problem seems to be reolved. I still have Pixel Stand system app disabled.
Thanks to all who helped.
Click to expand...
Click to collapse
What update? March A12.1L update?

jcp2 said:
What update? March A12.1L update?
Click to expand...
Click to collapse
I could be wrong about the size and what it was. I thought I had taken the March update before I started troubleshooting and I know for sure that I checked it again during the problems and that it said I was up-to-date - that's why I was surprised when a pop-up for another update appeared and I just clicked install & restarted without really reading what it was.
However, I had also disabled Pixel Stand app (and it's still disabled) because I was getting those notifications that "Pixel Stand has crashed" (because I don't use a pixel stand) so I'm not sure what or either of those things had any connection to the problems w/ charging.

It's also possible that Google is deliberately sabotaging non Pixel stand wireless charging via Software. If you can get your hands on a genuine Pixel Stand (1 or 2) from a friend or family, that might be worth a try to see if it solves your issues. Not to say that you should use it, just to see if Google might be the culprit here instead of a hardware failure.

Morgrain said:
It's also possible that Google is deliberately sabotaging non Pixel stand wireless charging via Software. If you can get your hands on a genuine Pixel Stand (1 or 2) from a friend or family, that might be worth a try to see if it solves your issues. Not to say that you should use it, just to see if Google might be the culprit here instead of a hardware failure.
Click to expand...
Click to collapse
That's exactly what I was suspicious of! I have been using the same, crap genric charging stand since day-one w/ my P6P and it always worked perfectly. And yes, I'm trying to find a real Pixel Stand to test with.

I've been using a Belkin BoostCharge Wireless Charging Stand (10 watts) thatI got for my Pixel 3xl 3 years ago, with my new P6P with zero problems. The Belkin was "made for Google" certified, so not a generic knock off. Amazon

jcp2 said:
I've been using a Belkin BoostCharge Wireless Charging Stand (10 watts) thatI got for my Pixel 3xl 3 years ago, with my new P6P with zero problems. The Belkin was "made for Google" certified, so not a generic knock off. Amazon
Click to expand...
Click to collapse
Point is, my cheap, USD 6 stand that I've had for years worked great with my P6P - sideways or upright - worked perfectly AND with a case with a metal plate for magentic holder. My P6P charged happily on an even cheaper charging plate I keep near the front door and an even cheaper one with one of those chargers built-in to the base of desklamp. The P6P charged fine on all of those devices, then it stopped charging on all of those devices.
And now it does charge fine on all those chargers all of the sudden again after taking two kinds of OTA updates and diaabling the Pixel Stand app, so it seemes to be a software issue, not a charger or hardware issue AFAIK.

FoneWatcher said:
Point is, my cheap, USD 6 stand that I've had for years worked great with my P6P - sideways or upright - worked perfectly AND with a case with a metal plate for magentic holder. My P6P charged happily on an even cheaper charging plate I keep near the front door and an even cheaper one with one of those chargers built-in to the base of desklamp. The P6P charged fine on all of those devices, then it stopped charging on all of those devices.
And now it does charge fine on all those chargers all of the sudden again after taking two kinds of OTA updates and diaabling the Pixel Stand app, so it seemes to be a software issue, not a charger or hardware issue AFAIK.
Click to expand...
Click to collapse
Got you. Glad it's working now.

jcp2 said:
I've been using a Belkin BoostCharge Wireless Charging Stand (10 watts) thatI got for my Pixel 3xl 3 years ago, with my new P6P with zero problems. The Belkin was "made for Google" certified, so not a generic knock off. Amazon
Click to expand...
Click to collapse
ya, Usually can't go wrong with Belkin. I use a generic 30W charging stand (using a separate 30W power supply) I bought from Ali Express years ago for $5.99 that is a champ. Has worked great since my Pixel 3 and works great with my P6P. I do use a really good power supply though for the P6P - the one mentioned in my OP. I did the math and it was cheaper to buy the good power supply that seemed to have the exact same features as the Pixel Stand, but at half the price, but only because I already had the stand I was talking about. It turned out to be fine .

blackhawk said:
For now I would simply cable charge it, it's better for the battery anyway.
Click to expand...
Click to collapse
Depending on the wireless charger being used, wouldn't it be better for the battery? For example, the Samsung wireless charger I use only outputs about 400 mA, whereas all the wall adapters I own output 1000, 2000, or 5000 mA. While charging wirelessly the battery temperature barely rises at all, but while charging with a cable the phone can get pretty warm (depending on which wall adapter I use).
My understanding is lower mA = slower charging = lower battery temperatures while charging = longer battery service life, correct?

Face_Plant said:
Depending on the wireless charger being used, wouldn't it be better for the battery? For example, the Samsung wireless charger I use only outputs about 400 mA, whereas all the wall adapters I own output 1000, 2000, or 5000 mA. While charging wirelessly the battery temperature barely rises at all, but while charging with a cable the phone can get pretty warm (depending on which wall adapter I use).
My understanding is lower mA = slower charging = lower battery temperatures while charging = longer battery service life, correct?
Click to expand...
Click to collapse
Theoretically, yes. In the end, only the battery temperature itself is important regarding battery life degredation. That is also why many wireless charger have a fan, to cool down the phone.
The problem with wireless charging is that there is an excessive waste heat, and a sizeable portion of that is going into the phone chassie, meaning even if you charge a phone with lower mA, that will over time - when doing it via wireless charging - still heat up the phone considerably. If you want to preserve the battery life of a device, wireless charging isn't the best method.

Related

Models affected by the bootloop ?

Hello
I just received a lg g4 h815, s/n 510.
I've heard that the more recent models are, the less chance you have to get the bootloop problem, what is true ? Is the model of november 2015 risky ?
One more thing, I noticed that there was a problem of electrical connection while charging the phone. I can't even move or touch it, otherwise it stops charging (when on)
When it is off and charging, instead of diplaying the percent of battery then turning of again, it turns on, whereas I know that it is not supposed to do that. Could it be problematical ?
I don't have any reference for it, but I felt it was charging quite slowly, after 3 hours it had only charger +50% (but as I sais it had turned on a few times, so it may have consume some battery)
Thanks in advance for your help
Guil23 said:
Hello
I just received a lg g4 h815, s/n 510.
I've heard that the more recent models are, the more chance you have to get the bootloop problem, what is true ? Is the model of november 2015 risky ?
One more thing, I noticed that there was a problem of electrical connection while charging the phone. I can't even move or touch it, otherwise it stops charging (when on)
When it is off and charging, instead of diplaying the percent of battery then turning of again, it turns on, whereas I know that it is not supposed to do that. Could it be problematical ?
I don't have any reference for it, but I felt it was charging quite slowly, after 3 hours it had only charger +50% (but as I sais it had turned on a few times, so it may have consume some battery)
Thanks in advance for your help
Click to expand...
Click to collapse
It's the opposite - the more recent the models are the less chance you have that it will bootloop (at least for the next several months ). Model with 603, 604 and onwards are more safe for now whilst 510 is quite risky so I would suggest either backing it up daily or have it replaced if you can and get the one with the newer motherboard.
Regarding the charging issue are you using the original charging cable that was provided? If not then your cable might be loose and also that's why it charges slowly.
Regarding the inability to have the phone turned off while charging this is LG feature and unfortunately you can't have the phone turned off while charging as it will always boot into OS and there is no way of changing it. So even if the phone is turned off when you plug in to charge it will turn on in a minute or so.
gedas5 said:
It's the opposite - the more recent the models are the less chance you have that it will bootloop (at least for the next several months ). Model with 603, 604 and onwards are more safe for now whilst 510 is quite risky so I would suggest either backing it up daily or have it replaced if you can and get the one with the newer motherboard.
Regarding the charging issue are you using the original charging cable that was provided? If not then your cable might be loose and also that's why it charges slowly.
Regarding the inability to have the phone turned off while charging this is LG feature and unfortunately you can't have the phone turned off while charging as it will always boot into OS and there is no way of changing it. So even if the phone is turned off when you plug in to charge it will turn on in a minute or so.
Click to expand...
Click to collapse
The phone will in fact charge without turning on. At least mine will.
Speaking in regards to the bootloop. Mine is a 510 that I bought new in February and it has started to randomly reboot about twice a day. I have heard from others on here as well as on Reddit that it is headed towards the bootloop. I have all my pictures and videos backed up to Google Photos. Everything else is saved in the cloud via my Gmail accounts.
As for the charging. It's possible you might have some lint or dust built up inside the charging port. You can take some tape and wrap it inside out and fold it into to small piece to where it will fit into the port. You may be surprised what you pull out of there. I often check my headphone jack as well for built up lint.
Sent from my VS986 using Tapatalk
Juice3250 said:
The phone will in fact charge without turning on. At least mine will.
Speaking in regards to the bootloop. Mine is a 510 that I bought new in February and it has started to randomly reboot about twice a day. I have heard from others on here as well as on Reddit that it is headed towards the bootloop. I have all my pictures and videos backed up to Google Photos. Everything else is saved in the cloud via my Gmail accounts.
As for the charging. It's possible you might have some lint or dust built up inside the charging port. You can take some tape and wrap it inside out and fold it into to small piece to where it will fit into the port. You may be surprised what you pull out of there. I often check my headphone jack as well for built up lint.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
(about offline charging) Actually you can charge it offline but if u discharged battery completely(it shows 0% screen) or it turned off because of low battery it will automaticaly turn on after reaching 5% of battery, you can charge it offline, just turn phone off after it turns on. You can't disable this feature(at least on H815) but there's some kind of workaround
(not 100% confirmed) LG G4s with SN6xx can bootloop either
http://www.reddit.com/r/lgg4/comments/58n848/_/
Wysłane z mojego LG-H815 przy użyciu Tapatalka
Minto107 said:
(not 100% confirmed) LG G4s with SN6xx can bootloop either
http://www.reddit.com/r/lgg4/comments/58n848/_/
Wysłane z mojego LG-H815 przy użyciu Tapatalka
Click to expand...
Click to collapse
i heard at least 1 604 and 3-4 603 like and like 10 601.
I have read about some phones with serials with 60x, however, most are like the one in the link, they either dont give detailed info, they have some kind of their own fault or they flat out lie. 60x series dont have chronic problems yet. Maybe it will change soon, but the posts about them are not reliable.
lycantrophic said:
I have read about some phones with serials with 60x, however, most are like the one in the link, they either dont give detailed info, they have some kind of their own fault or they flat out lie. 60x series dont have chronic problems yet. Maybe it will change soon, but the posts about them are not reliable.
Click to expand...
Click to collapse
Totally agree.
The reports with bootloop problems on 6xx SNs are very few and most of them are not credible. I refuse to believe LG has let unsoldered motherboards for so long. It's not in their interest to do so. Mine is a 602 have no issues. At least for now it seems the 6xx are safe. Time will tell.
I've a 509 up n running from 13 months, I've searched a lot and seen very few bootloops reports for 509. Best phone ever for me. Never a problem but just in case there's a 24 months warranty here in Europe, so far I'm enjoying it a lot.
gedas5 said:
It's the opposite - the more recent the models are the less chance you have that it will bootloop
Regarding the charging issue are you using the original charging cable that was provided? If not then your cable might be loose and also that's why it charges slowly.%
Regarding the inability to have the phone turned off while charging this is LG feature and unfortunately you can't have the phone turned off while charging as it will always boot into OS and there is no way of changing it. So even if the phone is turned off when you plug in to charge it will turn on in a minute or so.
Click to expand...
Click to collapse
Ooops yes I knew but I wrote wrong
I had received aH810 before, and I 've noticed that it didn't turn on but only showed the percent of battery without turning on.
I'm using the charger that was provided in the box, a white one.
I let it charge last night, it was at 9% and I thought it was going to be at 100%
This morning it was at 19%, and after 10-20 minutes of use it was back at 8% (!?)
Now it has been charging for more than 30 minutes and it is only at 9%
With the app Ampere, it shows 4000 and more mA then drops to 50mA. Last time I tryied it even went to 10 mA. The phone is in plane mode, no wifi, no background app (or if there are I can't see them)
So it charges very slooowlyyy and it discharges very quickly ? (I think 10% lost in 15 minutes of game is too much isn't it ?)
Juice3250 said:
The phone will in fact charge without turning on. At least mine will.
As for the charging. It's possible you might have some lint or dust built up inside the charging port. You can take some tape and wrap it inside out and fold it into to small piece to where it will fit into the port. You may be surprised what you pull out of there. I often check my headphone jack as well for built up lint.
Click to expand...
Click to collapse
As I said the H810 did, but not the H815. I don't know it is normal or a problem
The charger is brand new.. I don't think there could be anythinh in it...
I'm actually really really disapointed, when I used it yesterday I've found it awesome, but if I need 3 days to charge it ..... :'( (8 hours -> 10% : 100% -> 80 hours)
Guil23 said:
Ooops yes I knew but I wrote wrong
I had received aH810 before, and I 've noticed that it didn't turn on but only showed the percent of battery without turning on.
I'm using the charger that was provided in the box, a white one.
I let it charge last night, it was at 9% and I thought it was going to be at 100%
This morning it was at 19%, and after 10-20 minutes of use it was back at 8% (!?)
Now it has been charging for more than 30 minutes and it is only at 9%
With the app Ampere, it shows 4000 and more mA then drops to 50mA. Last time I tryied it even went to 10 mA. The phone is in plane mode, no wifi, no background app (or if there are I can't see them)
So it charges very slooowlyyy and it discharges very quickly ? (I think 10% lost in 15 minutes of game is too much isn't it ?)
As I said the H810 did, but not the H815. I don't know it is normal or a problem
The charger is brand new.. I don't think there could be anythinh in it...
I'm actually really really disapointed, when I used it yesterday I've found it awesome, but if I need 3 days to charge it ..... :'( (8 hours -> 10% : 100% -> 80 hours)
Click to expand...
Click to collapse
Do you want to try any other chargers if you have at home? Also have you considered doing factory reset and see if that resolves the problem? If you are going to do factory reset do backup everything you can.
gedas5 said:
Do you want to try any other chargers if you have at home? Also have you considered doing factory reset and see if that resolves the problem? If you are going to do factory reset do backup everything you can.
Click to expand...
Click to collapse
I don't have other LG wires/cables, but maybe I'll find a usb wall plug somewhere.. I just did the configuration yesterday, I don't think that doing it today will change anything ?
Anyway, I need 30% to do a factory reset so I might be able to do it this evening or tomorrow
Now it is at 11%, it has been charging for 1h45
Edit :
It still doesn't charging. I tryied with a different wall charger, and tryied by connecting the USB cable to my PC, still not working. So what is it left ?
-problem with the cable ?
-problem with the battery ?
-problem with the software ?
Is it worth if I buy a new battery in order to see if it works ?
Riardon said:
The reports with bootloop problems on 6xx SNs are very few and most of them are not credible. I refuse to believe LG has let unsoldered motherboards for so long. It's not in their interest to do so. Mine is a 602 have no issues. At least for now it seems the 6xx are safe. Time will tell.
Click to expand...
Click to collapse
Hey how do i find this out if i am a 6xxx model
stevegtrlmk said:
Hey how do i find this out if i am a 6xxx model
Click to expand...
Click to collapse
Remove the backplate and battery. Underneath the battery is a tag with the SKU, IMEI and Serial Number. The the first three S/N numbers are what you want.
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The first number indicates the year it was manufactured- 5xx numbers are 2015 models, 6xx are 2016 and 7xx are 2017. The second and third numbers are the month they were manufactured, ranging from 01 (January) to 12 (December). My original G4 was a 510 model (October 2015), and the replacement they sent me after it bootlooped is a 701 (January 2017).
Note that this topic is quite old and i'm not comfortable assuming 6xx models are safe. Defective devices can take a long time to bootloop. Some do it in months, others take years. It was initially believed that 510 models and later were safe, but that turned out not to be true. My 510 failed after a year and a half. Then it was believed 6xx models fixed the problem. But there are also now a few reports of 6xx models bootlooping as well, especially on the G4 subreddit. Whether or not this will become commonplace, I don't know.
You probably won't see as many reports of failure on 6xx or 7xx models anyway. Simply because many people have moved on to other devices by now.
Also it's on the box
Sent from my LG-H815 using Tapatalk

Cant charge now....

Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?
akenis said:
Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?
Click to expand...
Click to collapse
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?
Badger50 said:
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?
Click to expand...
Click to collapse
On 30 minute hold now.
Flipping the end on the wall doesn't matter. Flipping the cable around doesn't matter. Whichever end is plugged into the phone only works on one side. Weird....I thought they were the same.
No spare USB C cables. May be able to test with an A to C in a few minutes...
Sent from my marlin using XDA Labs
Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.
knightsh said:
Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.
Click to expand...
Click to collapse
But did you have a "can't charge right now" message showing up? I've never seen that.
Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with factory A to C cable and iPad brick.
akenis said:
Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with A to C cable and iPad brick.
Click to expand...
Click to collapse
Send it back bruh! :good:
.. previous post truncated. Copy paste always does that in xda app?
I have tested with factory A to C cable and iPad brick. Seems to work fine either way I flip the cable. But I do notice the above msg for a half second when first plugging in, then switches to charging.
With my stock charger, phone does the same with one orientation (brief msg and then charging)....but NOT fast charging.
With the other C cable orientation, it cycles several times between not connected at all and then stays on msg above.
All for now.
Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks
akenis said:
Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks
Click to expand...
Click to collapse
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS
EeZeEpEe said:
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS
Click to expand...
Click to collapse
Thanks....
True, charging current with Ampere is less than accurate with screen on. Accubattery however will calculate charging with screen off. Would be interesting to see how that compares to the USB meter.
Was able to test another brick/C to C cable combination and it worked fine both ways. My cable worked in 3rd party brick. Using my brick and either cable, it will only charge in one direction.
So I guess my brick is bricked.... will ask G for replacement.
Well the sent a new brick. By the time I got it, things seemed to be working ok for a while.
But last night my phone was charging next to my bed. Middle of the night I noticed it was on. I grabbed it and unplugged the USB C. The cable connector was extremely hot. Didn't think much of it.
Now, near end of day, I try to charge again. Won't charge. Turned ohone off and tried to charge. Plug gets way hot, but no charging indication.
Back to Google support.
Sent from my marlin using XDA Labs
@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...
pgrey2 said:
@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...
Click to expand...
Click to collapse
I think it was hardware. On my 3rd 2XL. 1st one ended up smoking at us port. The replacement wouldn't route audio through us port.

Pixel stand is not rapid charging

I have had my phone on charge this morning for way over 3 hours. It's not even charged 20%.
I didn't use my pixel stand. But I used a third part wireless charger today at work (I know, only 5w) and it couldn't even get my phone more than 4% charged from where it started. I've been using this wireless charger for a week and left work every day with 98%. Today I'm at 69%. Was there a software update overnight?
mine works perfect. make sure your centered on the stand, i know that one night, i thought it was on the stand correctly, but it wasnt.. and didnt charge at all that night.
The obvious
Any wireless charger even the better ones like the pixel specific one will always be a lot less than the I see n charger.
The idea behind the dock is that whenever you rest or down during the peak hours when you're using it on and off, you end up resting it on the charger, so at the very least it stops depleting.
If you need a proper quick charge boost, like 10 mins before you jump in a taxi at 2am to your new tinder / grindr friend, then use the dedicated quick charge plug
grifforama said:
I have had my phone on charge this morning for way over 3 hours. It's not even charged 20%.
Click to expand...
Click to collapse
Reboot your phone and try put it again at the stand. Every time it works for me when mine begin to charge at the stand slowly. Hope Google will fix it.
I had this issue when i first got my pixel stand while using it with a case.
I had the moment case on my phone, and it would only slow charge. I took the case off put it on the pixel stand (which now shows fast charge), took off stand put the case back on and when i put the phone back on now it always shows fast charge.
hope that helps
lookitzjohnny said:
I had this issue when i first got my pixel stand while using it with a case.
I had the moment case on my phone, and it would only slow charge. I took the case off put it on the pixel stand (which now shows fast charge), took off stand put the case back on and when i put the phone back on now it always shows fast charge.
hope that helps
Click to expand...
Click to collapse
Once I put my Pixel at the stand and it showed "charging slowly". I left it there, but when I checked it some time later it showed "charging rapidly". So, maybe in some cases it needs some time to recognize protocol and switch from slow to rapid charge. It happened several times (but before the last update).
the pixel stand is a buggy expensive mess! it randomly switches to slow charging and even in rapid charging it doesnt charge as fast as Samsung does on wireless charge
Do you guys have an issue with the Clock Screen Saver coming up? If i set it for "charging or docked", it will work while charging via USB every time. But it rarely, if ever, works on the Stand.
I'm a bit disappointed with the stand as well! Especially since it costs so much!!
I've seen people talk about updates?? Is there anything I need to update in regards too the stand??
I have had no problems with the stand at all. Rapid charges, pulls up pics when the lights are on, switches to clock when I turn the light off, and initiates do not disturb. All good here.
Sent from my Pixel 3 using Tapatalk
varun.gid said:
... the pixel stand is a buggy expensive mess! ...
Click to expand...
Click to collapse
scmeiss said:
... pulls up pics when the lights are on...
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
I can't believe you're satisfied with the POS called PhotoFrame... It stops for the DUMBEST reason and NEVER RESUMES the slideshow! WTF! Why is grabbing something near the pixel stand STOPS the slideshow? Why is a SPAM CALL stops the slideshow? But that is really not a big problem if the slideshow is smart enough RESUMES after a period of time. But it never does! It's a BROKEN FUNCTION and they have the nerve to charge us money for it... A wireless charger aint worth $100!
sumtingwong said:
I can't believe you're satisfied with the POS called PhotoFrame... It stops for the DUMBEST reason and NEVER RESUMES the slideshow! WTF! Why is grabbing something near the pixel stand STOPS the slideshow? Why is a SPAM CALL stops the slideshow? But that is really not a big problem if the slideshow is smart enough RESUMES after a period of time. But it never does! It's a BROKEN FUNCTION and they have the nerve to charge us money for it... A wireless charger aint worth $100!
Click to expand...
Click to collapse
I'm even disappointed that I had to use free store credit to purchase this glorified wireless charger. It seems to offer a lot of great ideas that fall short of poor execution and logic that simply makes no sense.
An update has just been released for the Pixel Stand app.
What pixel stand App? Have search on the words in Play store. Nothing with the specific phase.
gatorcq said:
What pixel stand App? Have search on the words in Play store. Nothing with the specific phase.
Click to expand...
Click to collapse
I have no idea what to search for, but here is the link.
https://play.google.com/store/apps/details?id=com.google.android.apps.dreamliner
sliding_billy said:
I have no idea what to search for, but here is the link.
https://play.google.com/store/apps/details?id=com.google.android.apps.dreamliner
Click to expand...
Click to collapse
Ok, already installed on my device
Says no longer available
gatorcq said:
Says no longer available
Click to expand...
Click to collapse
Probably getting an Android 10 build up, but I don't know. I have two of them, but I don'e use any of the actual app functionality.

General Wireless Charging - No Longer Working

Has anyone had the problem where wireless charging just..... Stops working? Completely?
Phone charged fine wirelessly for a few days, then this morning I woke up and it had stopped at exactly 70%.... Strange, I thought maybe it got bumped or something at some point ¯\_(ツ)_/¯
Fast forward to this evening and the phone will no longer charge on any of the wireless chargers I own. I've restarted, checked settings, etc. The phone doesn't detect when it is placed on a Qi charger now, it's just as if I set it down on any other surface.
I saw a few Reddit threads with people running into this but nothing conclusive or comprehensive. Someone posted that they were in touch with Google support and that they are aware of the issue and claim a fix is on the way "soon".
It doesn't *sound* like a hardware issue, but wtf, why would that functionality just totally stop working at random? I really don't want to try a factory reset but... I may just do it for science.
I have not had this problem...yet.
Been a few days now, anyone else having this issue? Driving me nuts
EmperorX said:
Been a few days now, anyone else having this issue? Driving me nuts
Click to expand...
Click to collapse
Did yo utry the reset yet? You have to try the reset device to rule out software problem. If it persists, then it's entirely possible that a chip or component failed.
I had the Soli chips go bad within a month of getting my 4 XL and I had it replaced under warranty. You shouldn't have to put up with no wireless charging - that's a key functionality. I would let Google replace your P6P.
FoneWatcher said:
Did yo utry the reset yet? You have to try the reset device to rule out software problem. If it persists, then it's entirely possible that a chip or component failed.
I had the Soli chips go bad within a month of getting my 4 XL and I had it replaced under warranty. You shouldn't have to put up with no wireless charging - that's a key functionality. I would let Google replace your P6P.
Click to expand...
Click to collapse
Yeah..... I factory reset today and it still doesn't work at all. Time to start the replacement process. Bah humbug :-/?
Please post an update if a software solution presents itself, like if Google provides a fix before you RMA. I don't own a wireless charger, it's mad sketchy to read this and not be able to test mine
I never had any problems with my wireless chargers. It should also be noted that the phone doesn't charge full on purpose if you have adaptive charging enabled (you need a wake up timer for that).
But since NONE of your wireless chargers work anymore - AND you did a factory reset, it sounds like a hardware issue.
Wtf. Just after a couple days of owning the device.
Go RMA.
---
In case this is a compatibility issue, can you tell us which chargers you used? Name, model?
Maybe this will happen again. You never know.
Mine will, on occasion, charge for part of the night and then decide to stop at some point. I'm pretty sure I'm not moving it in my sleep, since I don't sleep that soundly.
I did notice for the first time last night, though, that it finally decided to enter the "adaptive" charge cycle where it does the "full by alarm time" thing - which was cool.
Thankfully, I generally still have about half battery left at the end of the day, so even if it isn't charging to full for me it's not a huge deal. That, and working at home helps too.
So it's pretty interesting, there are a non-trivial number of folks on Redit with this issue.
Battery share does not work either.
After effing around for a few days the phone now actually recognizes that it is on a wireless charger again, but, it never charges. In battery settings it simply states "Connected, not charging" and FREAKS OUT, that message flickers on and off crazy fast.
So..... I guess this is better than not recognizing a charger at all? Lmao.
As for brands I'm using, the Iniu 15w charger on Amazon, I've tried the og Pixel stand and a couple generic pads. All of these charge my other devices without issue, it's just the Pixel that won't work still.
I am likely going to rma this weekend. I got super excited when the random update dropped the other day but it didn't fix my charging issue.
knytphal said:
Mine will, on occasion, charge for part of the night and then decide to stop at some point. I'm pretty sure I'm not moving it in my sleep, since I don't sleep that soundly.
I did notice for the first time last night, though, that it finally decided to enter the "adaptive" charge cycle where it does the "full by alarm time" thing - which was cool.
Thankfully, I generally still have about half battery left at the end of the day, so even if it isn't charging to full for me it's not a huge deal. That, and working at home helps too.
Click to expand...
Click to collapse
The one time my phone stopped wireless charging in the middle of the night (at exactly 70%) was the last time it ever wirelessly charged. So weird that it worked just fine for several days.
I feel like it's a tossup between a hardware issue and software/firmware at this point. Either way, it sucks!
EmperorX said:
So it's pretty interesting, there are a non-trivial number of folks on Redit with this issue.
Battery share does not work either.
After effing around for a few days the phone now actually recognizes that it is on a wireless charger again, but, it never charges. In battery settings it simply states "Connected, not charging" and FREAKS OUT, that message flickers on and off crazy fast.
So..... I guess this is better than not recognizing a charger at all? Lmao.
As for brands I'm using, the Iniu 15w charger on Amazon, I've tried the og Pixel stand and a couple generic pads. All of these charge my other devices without issue, it's just the Pixel that won't work still.
I am likely going to rma this weekend. I got super excited when the random update dropped the other day but it didn't fix my charging issue.
Click to expand...
Click to collapse
Did you contact Google about this? (not RMA, simply "I have problems with that, can you help me with that?") - maybe it's just Google being Google and sabotaging third party wireless chargers. I have one small 5 Watt charger and it works.
It might be worth a try for you to get ahold of a Pixel Stand charger (1. Gen or sth) and see if that resolves your issues (maybe a friends?) - or, of course, just RMA it.
Now this issue has hit my phone, a Pixel 4, see here!

General Pixel Stand 2 stops charging

This started happening a couple of weeks ago, prior to the latest update.
When I put my P6P on the Stand 2 at the end of the day, I get the little sound and animation that it started charging. After a few seconds I see the message at the bottom that it's "charging wirelessly" and a time until full. I have the stand set on Max Charging and adaptive charging turned off. After a minute or two, the fan comes on. About 10-15 minutes later, it stops charging, (the message goes away and the current % is shown), and the phone is really hot. No matter how long I leave it, even overnight, it never starts charging again. The phone remains really hot until I remove it from the stand.
About 50% of the time, if I reboot it, it will behave normally again, but last night nothing I did would get it to charge wirelessly. I ended up plugging it into the wire. It never gets warm when charging on the wire.
It has been working fine since I purchased it in Nov. This just started a few weeks ago. Has anyone else seen this?
Dave
Try cable charging.
Charging will disengage if the battery temperature gets too hot, about >103F
Fast charging may disengage if the temperature gets beyond 95-100F.
Ideal charging battery start temp is 82F.
Erratic charging can indicate a failed battery.
Any swelling is a failure, replace asap if so.
blackhawk said:
Try cable charging.
Click to expand...
Click to collapse
As indicated in my OP, cable charging works fine every time. The phone doesn't even get warm. It's only wireless charging that's an issue, and not every time I try to charge it wirelesly. It's like the phone decides to stop accepting the power, and it starts to heat up because of it.
I take it you don't have a second wireless stand to rule out if it's the phone or your STand 2 that's behaving badly?
I have been using a genric set-up from charger to stand with my P6P and did have charging issues a few months ago with wireless charging not working correctly but the May update fixed it.
Dataman100 said:
As indicated in my OP, cable charging works fine every time. The phone doesn't even get warm. It's only wireless charging that's an issue, and not every time I try to charge it wirelesly. It's like the phone decides to stop accepting the power, and it starts to heat up because of it.
Click to expand...
Click to collapse
May be a hardware failure in the phone or stand.
Remove a case if it has one and try.
C ports generally last for thousands of charge cycles and cable charging is better for the battery, produces less heat.
FoneWatcher said:
I take it you don't have a second wireless stand to rule out if it's the phone or your STand 2 that's behaving badly?
Click to expand...
Click to collapse
No, unfortunately I only have one stand. I'll keep trying things to see if I can narrow down the exact situation when it occurs. I was mainly checking to see if anyone else had something similar happen and there was a quick fix.
blackhawk said:
C ports generally last for thousands of charge cycles and cable charging is better for the battery, produces less heat.
Click to expand...
Click to collapse
Yeah, and I've always used cable charging on all my phones in the past with no issues. I thought the stand was cool in that it could fast charge and keep the phone upright so it's easy to read in the middle of the night. I'd really like to keep using it. It was stupid expensive and I'd hate to let it go unused for that price.
Thanks!
Dave
I've been experiencing similar problems with my Stand. Sometimes it charges normally, sometimes it charges REALLY, and I mean really slow... And sometimes I get the "Not charging" message for whatever reason.
I think it's gotta be an issue with the adaptive charging on the Pixel 6 Pro, because every time I put my other phone on the stand, my S21U, it charges without any issues.
Dataman100 said:
Yeah, and I've always used cable charging on all my phones in the past with no issues. I thought the stand was cool in that it could fast charge and keep the phone upright so it's easy to read in the middle of the night. I'd really like to keep using it. It was stupid expensive and I'd hate to let it go unused for that price.
Thanks!
Dave
Click to expand...
Click to collapse
Yeah, I feel you. It could be firmware, a SEU which are rare but do happen. A reflash would fix it if so. Probably not worth the trouble to try and more likely to be hardware.
Cable charging be the best plan for now I think.
The old micro connectors were horrible and invariably would fail. The C connectors are much more robust. This N10+ is heavily used and the C port jack is still tight and has well over a thousand cycles plus a few drops and pulls. Even the original cable is still AOK.
Just came across this thread while looking for similar problems on my P4 with a 1st Gen stand. The phone showed the normal 'xx% charging wirelessly' display then at 79% it changed to simply '79%'. After a while the message went back to 'xx%charging wirelessly'. I took the phone off the charger and using a utility app called 'inware' I looked at the battery temp which was at 41.5C/106F.
So I'm guessing that the phone will stop charging when the battery gets hot and resume when it cools down a bit. What is 'too hot' and when does it cause damage, I have no idea. Google told me in a chat session the other day that it's perfectly acceptable to leave the phone on the stand all day. Personally, I take it off at about 80% charge which lasts me all day.
Mine also has this behaviour, taking it off and placing it back on continues to charge
I just sent my stand back for similar reasons - not good when a $12 Qi charger from Amazon was doing a better (and faster!) job charging.
I sent mine back too & am now using a charger that I bought at IKEA for £5. It's a shame as I thought that Google would have made more effort to integrate the charger & phone. Oh well, bling gone!

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