Develop Bugs

New Moto 360 Only Charges When Powered Off

Weird defect. Anyone else have this problem?
Edit: as of now it won't charge at all
Edit 2: After a lot of fiddling around, it decided to charge. Working great except for a single dead pixel Got to exchange it on the 9th or whenever they get their shipment in.

Mine charges while powered on.

holabola said:
Weird defect. Anyone else have this problem?
Click to expand...
Click to collapse
Mine charges while on and off. What I did notice, is when I was initially setting it up it went up to 32% and while on charger it started loosing charge. I have no idea why this happened but assumed a service was running in the background. Ever since the initial setup, on or not the watch gains charge. Seemed to take about 2 hrs from near empty to full while the display was on showing time.

As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.

holabola said:
As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.
Click to expand...
Click to collapse
Do you have the cable that came with it plugged into the cradle? I started using my cell cable into the cradle and my battery percentage was going down instead of up.

My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.

pfroo40 said:
My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.
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Click to collapse
This is a ****ing pathetic launch. There is literally no stock anywhere and of the few that are sold a handful have defects. This is simply disgraceful.

Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML

yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.

gammite said:
yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.
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Click to collapse
This was definitely my issue. The problem is the vagueness of the instructions. It basically says turn it on, download the app.. Show off (until it dies).

I had the same problem with it saying charge your battery. I put it on the charger and left. Came back, it installed an update, rebooted a couple times and then was good. I've been playing with it heavy for a few hours and it's at 69%.
Sent from my LG-D801 using Tapatalk

Phlip00ws6 said:
Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML
Click to expand...
Click to collapse
So, I got mine to charge and everything. So far I LOVE IT. I made a post on working apps that I've tested over in the Themes and Apps subforum. Basically, I put it on the Qi Charger I have for my Nexus 5 DIRECTLY in the center and it ended up charging then stopping again. Then, this time, I put it on the charger provided, and it worked to 100%... Very strange but I plan on exchanging it anyway as there is a single dead pixel I can see.

Same issue... Got the watch. Turned it on in the car and it started the update without promoting me to do it and now it is in the same dead cycle I've seen others post about. it will sit on the charger for hours and only be a few percent and when u power it on it tries to update and goes from 10% to 0 in less than a min or two. I just did another reset and put it on the cradle. The only feedback I have that something is happening is the watch is pretty hot. My gear live and Galaxy Gear 1 had an icon that showed charging status when the phone was off. Also they charged quickly, we're always cold and had great battery life. I can't imagine Moto not testing these devices long enough to figure that it should not try to apply an update until the battery was at a certain level or plugged in. I wish when these reviewers do features on the engineers of these devices, like have been recently done instead of ass kissing these guys would at least do some calls g out on their process. It'll like when Apple came out with the IPhone 4 and showed all these unbelievable signal testing facilities and they couldn't figure out when you held the phone normally on your left hand that the signal would drop to zero. It literally took me 2 minutes to figure out that one...

I highly advise you sink a hour charge into the watch first at least. most of these new batteries are like a lithium ion / lipo hybrid. they have a low voltage cutoff so the battery cells don't get damaged and go kaboom. Noone knows how long these sat or what charge was in them, how cold and so on during shipping. I would say people are running them low enough moto is triggering low volt cutoff.the update may have even changed the voltage values they accept as tolerable. and when you power it up this tricks it into a fail mode. ost smart chargers see the low volt and refuse the to charge for risk of a damaged cell. this sounds a lot like moto 360's issues.

When mine hit 80% on the charge, the update downloaded, watch rebooted, and the charge message started appearing.

[Q] Wireless charging keeps turning on Screen

When I place my Note 4 on a wireless charger it charges just fine. But after it charges to 100% the screen comes on every 3 minutes or so until I remove it from the charger.
This happens on the Samsung Wireless charger and the Tylt vue.
Can this behavior be stopped?
Thanks for any help.

On my s4 I had to turn down system volume and notification volume while on the wireless charger
I337 stock NJ4, rooted, unlocked
Sm-T537A NE1stock, rooted

It happens while plugged in as well, I think it's a safety thing like the lgs they beep and vibrate on an interval after 100%charge to alert you

thanitos said:
It happens while plugged in as well, I think it's a safety thing like the lgs they beep and vibrate on an interval after 100%charge to alert you
Click to expand...
Click to collapse
Thanks for the reply.
After you've gone to bed this is pretty inconvenient.
I'm betting that the majority of phone users charge while asleep.
I use Persist+ for volume and I have it set to silent at night.
But the screen coming on over and over all night is just useless.
Right now I throw a washcloth over the screen. Easy, Dumb, Effective!

thanitos said:
It happens while plugged in as well, I think it's a safety thing like the lgs they beep and vibrate on an interval after 100%charge to alert you
Click to expand...
Click to collapse
Mine screen stays off, even on wireless charger. I got big white one from Samsung side wireless charger plus flip cover also from Samsung web.
Clicking from notecable N910A

Fubie3 said:
When I place my Note 4 on a wireless charger it charges just fine. But after it charges to 100% the screen comes on every 3 minutes or so until I remove it from the charger.
This happens on the Samsung Wireless charger and the Tylt vue.
Can this behavior be stopped?
Thanks for any help.
Click to expand...
Click to collapse
Mine comes on multiple times ONCE it's fully charged. So far that's the only time I seen it repeatedly come on. But when I ignore it and leave it alone it just stops on it own after a minute or so.
At night I use a plug. It's during the day that I use my Tylt wireless charger.

Is this isolate to AT&T Devices only, or does this persist in other variants as well?

Fubie3 said:
When I place my Note 4 on a wireless charger it charges just fine. But after it charges to 100% the screen comes on every 3 minutes or so until I remove it from the charger.
This happens on the Samsung Wireless charger and the Tylt vue.
Can this behavior be stopped?
Thanks for any help.
Click to expand...
Click to collapse
Did you ever get this resolved? I've been having this same issue for weeks. Finally came across your thread but doesn't seem to be any resolution

le10017 said:
Did you ever get this resolved? I've been having this same issue for weeks. Finally came across your thread but doesn't seem to be any resolution
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Click to collapse
Nope, No answer.
I even upgraded to Lollipop and have the same issue.

Fubie3 said:
Nope, No answer.
I even upgraded to Lollipop and have the same issue.
Click to expand...
Click to collapse
Still waiting on lollipop here in canada.
Sorry, but thats hilarious that your solution is a cloth, considering how much we paid for a top of the line smartphone. This really sucks. I've decided to not even use it as a bedside doc anymore. it's in the living room now, where I can easily add and remove it from the dock.

arjun90 said:
Is this isolate to AT&T Devices only, or does this persist in other variants as well?
Click to expand...
Click to collapse
same setup same problem but on verizon

Pixel 2 XL stopped fast charging

My device has recently stopped quick charging. Instead it's charging but an absolutely slow rate. I've read that the device temperature can cause this but even after having it warm by playing videos it doesn't rapid charge...
It's stating that it's charging rapidly but the estimated full charge is about 5 minutes for every minute it's actually stating.
I've factory reset the device to no avail, changed cables and charging plugs.
Honestly, this is putting me off buying another pixel device - my Pixel 1 XL suffered with screen burn. I'm just tired of the device breaking after having it since July 2018.
Does anyone have any advice before I start the ball rolling with the warranty?
(unmodded, never rooted device)

Clean the USB port on the phone

siggey said:
Clean the USB port on the phone
Click to expand...
Click to collapse
I agree cleaning the USB port might help.
I had a charge rand Phone overheating issue and it was that some water was in the port.
Even dust has metal particulates, so cleaning it and making sure no dust or water is in, is a great idea.

Cleaning the port worked for me few weeks ago,i had to try a few times with a toothpick

So I've cleaned the charging port. The device when screen is off is coming back charging at 850mah when I plug it in with the screen on it charges at 1000mah.
Can someone send me over what there's charges at after having the phone screen off after half an hour?
I think there's something wrong with the battery, just doesn't feel like it's charging like it used to.

This is what the ampere is showing when I've plugged in the device.

To put this in perspective.
Here's my old Nexus 6P.
Can someone show me what their Ampere shows when the device has just been plugged in and then what it's like when it's been on charge for a while?
That way I can have an understanding as to what a Pixel 2 XL should be charging at.

Mines

fubugang said:
Mines
Click to expand...
Click to collapse
Thanks
Weirdly the device seems to be charging okay today. I'm gonna see how it goes, probably warranty if it happens again.

First, that app isn't the most accurate way to measure charging.
Second, fast charging is at it's fastest when the battery capacity is low. So below 20% you'll get the highest number. Your screenshots are 73% and higher.
So typically for me, I gain 70-75% in 60 minutes when I start at 5-10% and don't interrupt it with use. It's been like that since I've gotten the phone October 2017.
Sent from my Pixel 2 XL using Tapatalk

Some screenshots showing this morning's charge. By the way, going from 80% to 90% is slow, and 90% to 100% is very slow. That's why when I'm topping off, I just unplug at 1 hour or around 80% because it's a waste of time to wait any longer.
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
First, that app isn't the most accurate way to measure charging.
Second, fast charging is at it's fastest when the battery capacity is low. So below 20% you'll get the highest number. Your screenshots are 73% and higher.
So typically for me, I gain 70-75% in 60 minutes when I start at 5-10% and don't interrupt it with use. It's been like that since I've gotten the phone October 2017.
Click to expand...
Click to collapse
Okay, so I've just let my phone charge whilst off as it was drained completely. It was the full length of a breaking bad episode (rewatching).
Pick up the phone its very cold to touch, I then turn the phone on, it's at 20%.
A device for 40 minutes doesn't go from 0-20% when it's using a fast charger... I should be on at least 50% maybe even 75%

droid_1989 said:
Okay, so I've just let my phone charge whilst off as it was drained completely. It was the full length of a breaking bad episode (rewatching).
Pick up the phone its very cold to touch, I then turn the phone on, it's at 20%.
A device for 40 minutes doesn't go from 0-20% when it's using a fast charger... I should be on at least 50% maybe even 75%
Click to expand...
Click to collapse
Very strange. Stock charger right? Don't think it would matter but I've never charged with the phone off. I would try to replicate what I showed you in screenshots. 15% plug it in, phone on but screen off, set a timer for 1 hour, return and see where you're at.
Sent from my Pixel 2 XL using Tapatalk

I'm experiencing exactly the same problem l.
My pixel 2 XL stopped charging at all of the sudden and only accepts slow charging and with a "Chinese" cable. The original cable doesn't work. No the cable ain't broken or the charger. My girlfriend has a pixel 3 and she uses my charger and cable and works on hers. We used also her charger and cable ( from pixel 3s ) and on her pixel 3 everything works comes to mine it doesn't even recognize to start charging.

EeZeEpEe said:
Very strange. Stock charger right? Don't think it would matter but I've never charged with the phone off. I would try to replicate what I showed you in screenshots. 15% plug it in, phone on but screen off, set a timer for 1 hour, return and see where you're at.
Click to expand...
Click to collapse
Last night I drained again, charged with another stock charger I have, completely different house - was at my partners house. Again 35 minutes, switched off, 13%.
I'm going to have to call my insurance company, I get insurance with my bank - I'll have to pay an excess but they should be able to sort it I think.

Jucacarvalho1987 said:
I'm experiencing exactly the same problem l.
My pixel 2 XL stopped charging at all of the sudden and only accepts slow charging and with a "Chinese" cable. The original cable doesn't work. No the cable ain't broken or the charger. My girlfriend has a pixel 3 and she uses my charger and cable and works on hers. We used also her charger and cable ( from pixel 3s ) and on her pixel 3 everything works comes to mine it doesn't even recognize to start charging.
Click to expand...
Click to collapse
This what you're experiencing sounds different to my issue.
My device fast chargers when it's plugged in. I have read that the Pixel 2 XL charges at a massively slower rate if the battery is at 20 degrees or below - this is unacceptable as the phone switched on, the battery till be always below that.
What's frustrating is the tips and support options in settings doesn't even open anymore, whether they've killed that feature off or not...

droid_1989 said:
What's frustrating is the tips and support options in settings doesn't even open anymore, whether they've killed that feature off or not...
Click to expand...
Click to collapse
It's at the very bottom.
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
It's at the very bottom.
Click to expand...
Click to collapse
I know it's there. It doesn't actually open

droid_1989 said:
I know it's there. It doesn't actually open
Click to expand...
Click to collapse
Opens for me fine.
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
Opens for me fine.
Click to expand...
Click to collapse
Maybe for you, but for a lot of people it isn't. Check out the official pixel forums on Google or Reddit.

General Wireless Charging - No Longer Working

Has anyone had the problem where wireless charging just..... Stops working? Completely?
Phone charged fine wirelessly for a few days, then this morning I woke up and it had stopped at exactly 70%.... Strange, I thought maybe it got bumped or something at some point ¯\_(ツ)_/¯
Fast forward to this evening and the phone will no longer charge on any of the wireless chargers I own. I've restarted, checked settings, etc. The phone doesn't detect when it is placed on a Qi charger now, it's just as if I set it down on any other surface.
I saw a few Reddit threads with people running into this but nothing conclusive or comprehensive. Someone posted that they were in touch with Google support and that they are aware of the issue and claim a fix is on the way "soon".
It doesn't *sound* like a hardware issue, but wtf, why would that functionality just totally stop working at random? I really don't want to try a factory reset but... I may just do it for science.

I have not had this problem...yet.

Been a few days now, anyone else having this issue? Driving me nuts

EmperorX said:
Been a few days now, anyone else having this issue? Driving me nuts
Click to expand...
Click to collapse
Did yo utry the reset yet? You have to try the reset device to rule out software problem. If it persists, then it's entirely possible that a chip or component failed.
I had the Soli chips go bad within a month of getting my 4 XL and I had it replaced under warranty. You shouldn't have to put up with no wireless charging - that's a key functionality. I would let Google replace your P6P.

FoneWatcher said:
Did yo utry the reset yet? You have to try the reset device to rule out software problem. If it persists, then it's entirely possible that a chip or component failed.
I had the Soli chips go bad within a month of getting my 4 XL and I had it replaced under warranty. You shouldn't have to put up with no wireless charging - that's a key functionality. I would let Google replace your P6P.
Click to expand...
Click to collapse
Yeah..... I factory reset today and it still doesn't work at all. Time to start the replacement process. Bah humbug :-/?

Please post an update if a software solution presents itself, like if Google provides a fix before you RMA. I don't own a wireless charger, it's mad sketchy to read this and not be able to test mine

I never had any problems with my wireless chargers. It should also be noted that the phone doesn't charge full on purpose if you have adaptive charging enabled (you need a wake up timer for that).
But since NONE of your wireless chargers work anymore - AND you did a factory reset, it sounds like a hardware issue.
Wtf. Just after a couple days of owning the device.
Go RMA.
---
In case this is a compatibility issue, can you tell us which chargers you used? Name, model?
Maybe this will happen again. You never know.

Mine will, on occasion, charge for part of the night and then decide to stop at some point. I'm pretty sure I'm not moving it in my sleep, since I don't sleep that soundly.
I did notice for the first time last night, though, that it finally decided to enter the "adaptive" charge cycle where it does the "full by alarm time" thing - which was cool.
Thankfully, I generally still have about half battery left at the end of the day, so even if it isn't charging to full for me it's not a huge deal. That, and working at home helps too.

So it's pretty interesting, there are a non-trivial number of folks on Redit with this issue.
Battery share does not work either.
After effing around for a few days the phone now actually recognizes that it is on a wireless charger again, but, it never charges. In battery settings it simply states "Connected, not charging" and FREAKS OUT, that message flickers on and off crazy fast.
So..... I guess this is better than not recognizing a charger at all? Lmao.
As for brands I'm using, the Iniu 15w charger on Amazon, I've tried the og Pixel stand and a couple generic pads. All of these charge my other devices without issue, it's just the Pixel that won't work still.
I am likely going to rma this weekend. I got super excited when the random update dropped the other day but it didn't fix my charging issue.

knytphal said:
Mine will, on occasion, charge for part of the night and then decide to stop at some point. I'm pretty sure I'm not moving it in my sleep, since I don't sleep that soundly.
I did notice for the first time last night, though, that it finally decided to enter the "adaptive" charge cycle where it does the "full by alarm time" thing - which was cool.
Thankfully, I generally still have about half battery left at the end of the day, so even if it isn't charging to full for me it's not a huge deal. That, and working at home helps too.
Click to expand...
Click to collapse
The one time my phone stopped wireless charging in the middle of the night (at exactly 70%) was the last time it ever wirelessly charged. So weird that it worked just fine for several days.
I feel like it's a tossup between a hardware issue and software/firmware at this point. Either way, it sucks!

EmperorX said:
So it's pretty interesting, there are a non-trivial number of folks on Redit with this issue.
Battery share does not work either.
After effing around for a few days the phone now actually recognizes that it is on a wireless charger again, but, it never charges. In battery settings it simply states "Connected, not charging" and FREAKS OUT, that message flickers on and off crazy fast.
So..... I guess this is better than not recognizing a charger at all? Lmao.
As for brands I'm using, the Iniu 15w charger on Amazon, I've tried the og Pixel stand and a couple generic pads. All of these charge my other devices without issue, it's just the Pixel that won't work still.
I am likely going to rma this weekend. I got super excited when the random update dropped the other day but it didn't fix my charging issue.
Click to expand...
Click to collapse
Did you contact Google about this? (not RMA, simply "I have problems with that, can you help me with that?") - maybe it's just Google being Google and sabotaging third party wireless chargers. I have one small 5 Watt charger and it works.
It might be worth a try for you to get ahold of a Pixel Stand charger (1. Gen or sth) and see if that resolves your issues (maybe a friends?) - or, of course, just RMA it.

Now this issue has hit my phone, a Pixel 4, see here!

General Pixel Stand 2 stops charging

This started happening a couple of weeks ago, prior to the latest update.
When I put my P6P on the Stand 2 at the end of the day, I get the little sound and animation that it started charging. After a few seconds I see the message at the bottom that it's "charging wirelessly" and a time until full. I have the stand set on Max Charging and adaptive charging turned off. After a minute or two, the fan comes on. About 10-15 minutes later, it stops charging, (the message goes away and the current % is shown), and the phone is really hot. No matter how long I leave it, even overnight, it never starts charging again. The phone remains really hot until I remove it from the stand.
About 50% of the time, if I reboot it, it will behave normally again, but last night nothing I did would get it to charge wirelessly. I ended up plugging it into the wire. It never gets warm when charging on the wire.
It has been working fine since I purchased it in Nov. This just started a few weeks ago. Has anyone else seen this?
Dave

Try cable charging.
Charging will disengage if the battery temperature gets too hot, about >103F
Fast charging may disengage if the temperature gets beyond 95-100F.
Ideal charging battery start temp is 82F.
Erratic charging can indicate a failed battery.
Any swelling is a failure, replace asap if so.

blackhawk said:
Try cable charging.
Click to expand...
Click to collapse
As indicated in my OP, cable charging works fine every time. The phone doesn't even get warm. It's only wireless charging that's an issue, and not every time I try to charge it wirelesly. It's like the phone decides to stop accepting the power, and it starts to heat up because of it.

I take it you don't have a second wireless stand to rule out if it's the phone or your STand 2 that's behaving badly?
I have been using a genric set-up from charger to stand with my P6P and did have charging issues a few months ago with wireless charging not working correctly but the May update fixed it.

Dataman100 said:
As indicated in my OP, cable charging works fine every time. The phone doesn't even get warm. It's only wireless charging that's an issue, and not every time I try to charge it wirelesly. It's like the phone decides to stop accepting the power, and it starts to heat up because of it.
Click to expand...
Click to collapse
May be a hardware failure in the phone or stand.
Remove a case if it has one and try.
C ports generally last for thousands of charge cycles and cable charging is better for the battery, produces less heat.

FoneWatcher said:
I take it you don't have a second wireless stand to rule out if it's the phone or your STand 2 that's behaving badly?
Click to expand...
Click to collapse
No, unfortunately I only have one stand. I'll keep trying things to see if I can narrow down the exact situation when it occurs. I was mainly checking to see if anyone else had something similar happen and there was a quick fix.
blackhawk said:
C ports generally last for thousands of charge cycles and cable charging is better for the battery, produces less heat.
Click to expand...
Click to collapse
Yeah, and I've always used cable charging on all my phones in the past with no issues. I thought the stand was cool in that it could fast charge and keep the phone upright so it's easy to read in the middle of the night. I'd really like to keep using it. It was stupid expensive and I'd hate to let it go unused for that price.
Thanks!
Dave

I've been experiencing similar problems with my Stand. Sometimes it charges normally, sometimes it charges REALLY, and I mean really slow... And sometimes I get the "Not charging" message for whatever reason.
I think it's gotta be an issue with the adaptive charging on the Pixel 6 Pro, because every time I put my other phone on the stand, my S21U, it charges without any issues.

Dataman100 said:
Yeah, and I've always used cable charging on all my phones in the past with no issues. I thought the stand was cool in that it could fast charge and keep the phone upright so it's easy to read in the middle of the night. I'd really like to keep using it. It was stupid expensive and I'd hate to let it go unused for that price.
Thanks!
Dave
Click to expand...
Click to collapse
Yeah, I feel you. It could be firmware, a SEU which are rare but do happen. A reflash would fix it if so. Probably not worth the trouble to try and more likely to be hardware.
Cable charging be the best plan for now I think.
The old micro connectors were horrible and invariably would fail. The C connectors are much more robust. This N10+ is heavily used and the C port jack is still tight and has well over a thousand cycles plus a few drops and pulls. Even the original cable is still AOK.

Just came across this thread while looking for similar problems on my P4 with a 1st Gen stand. The phone showed the normal 'xx% charging wirelessly' display then at 79% it changed to simply '79%'. After a while the message went back to 'xx%charging wirelessly'. I took the phone off the charger and using a utility app called 'inware' I looked at the battery temp which was at 41.5C/106F.
So I'm guessing that the phone will stop charging when the battery gets hot and resume when it cools down a bit. What is 'too hot' and when does it cause damage, I have no idea. Google told me in a chat session the other day that it's perfectly acceptable to leave the phone on the stand all day. Personally, I take it off at about 80% charge which lasts me all day.

Mine also has this behaviour, taking it off and placing it back on continues to charge

I just sent my stand back for similar reasons - not good when a $12 Qi charger from Amazon was doing a better (and faster!) job charging.

I sent mine back too & am now using a charger that I bought at IKEA for £5. It's a shame as I thought that Google would have made more effort to integrate the charger & phone. Oh well, bling gone!