Cant charge now.... - Google Pixel 2 XL Questions & Answers

Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?

akenis said:
Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?
Click to expand...
Click to collapse
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?

Badger50 said:
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?
Click to expand...
Click to collapse
On 30 minute hold now.
Flipping the end on the wall doesn't matter. Flipping the cable around doesn't matter. Whichever end is plugged into the phone only works on one side. Weird....I thought they were the same.
No spare USB C cables. May be able to test with an A to C in a few minutes...
Sent from my marlin using XDA Labs

Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.

knightsh said:
Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.
Click to expand...
Click to collapse
But did you have a "can't charge right now" message showing up? I've never seen that.

Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with factory A to C cable and iPad brick.

akenis said:
Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with A to C cable and iPad brick.
Click to expand...
Click to collapse
Send it back bruh! :good:

.. previous post truncated. Copy paste always does that in xda app?
I have tested with factory A to C cable and iPad brick. Seems to work fine either way I flip the cable. But I do notice the above msg for a half second when first plugging in, then switches to charging.
With my stock charger, phone does the same with one orientation (brief msg and then charging)....but NOT fast charging.
With the other C cable orientation, it cycles several times between not connected at all and then stays on msg above.
All for now.

Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks

akenis said:
Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks
Click to expand...
Click to collapse
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS

EeZeEpEe said:
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS
Click to expand...
Click to collapse
Thanks....
True, charging current with Ampere is less than accurate with screen on. Accubattery however will calculate charging with screen off. Would be interesting to see how that compares to the USB meter.
Was able to test another brick/C to C cable combination and it worked fine both ways. My cable worked in 3rd party brick. Using my brick and either cable, it will only charge in one direction.
So I guess my brick is bricked.... will ask G for replacement.

Well the sent a new brick. By the time I got it, things seemed to be working ok for a while.
But last night my phone was charging next to my bed. Middle of the night I noticed it was on. I grabbed it and unplugged the USB C. The cable connector was extremely hot. Didn't think much of it.
Now, near end of day, I try to charge again. Won't charge. Turned ohone off and tried to charge. Plug gets way hot, but no charging indication.
Back to Google support.
Sent from my marlin using XDA Labs

@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...

pgrey2 said:
@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...
Click to expand...
Click to collapse
I think it was hardware. On my 3rd 2XL. 1st one ended up smoking at us port. The replacement wouldn't route audio through us port.

Related

[Q] Phone not charging, even with AC adapter?

Hey,
(I tried searching for similar threads, but "charging" and "desire" gives me billions of results)
I have quite a sticky situation on my hands. Last night when I were to check my phone for messages, it was turned off. I grabbed my charger with the AC adapter and plugged it in. Voilà, amber led is turned on. I waited a while as I went off to grab food and that sorts, returned and turned it on. No problem so far. Small digression: I even got those messages I expected, hooorah!
Anyways, after a couple of hours I returned to my phone to check additional messages but then again, it was turned off. Even though it was hooked up to the AC adapter. I mean, the amber led is turned on and even the battery animation in the status bar when charged is doing its thing.
So I started trying to figure out what it is, but nothing have helped the slightest bit so far. I tried flashing different radios and roms but the problem seem to stick.
What's odd is that it allows charging sometimes, but it takes a long while. I have yet to find out the reason for it, but my doubts are that currently the phone needs to be off.
So far I think it could be a faulty USB cable that may cause the problem, but even though how obnoxiously stupid it may be, I turn my ears to you guys.
Thanks in advance.
TL;DR:
The phone isn't charging even though it's hooked up to the ac adapter and both amber led and animation in the status bar is indicating it's charging.
saepaan said:
Hey,
(I tried searching for similar threads, but "charging" and "desire" gives me billions of results)
I have quite a sticky situation on my hands. Last night when I were to check my phone for messages, it was turned off. I grabbed my charger with the AC adapter and plugged it in. Voilà, amber led is turned on. I waited a while as I went off to grab food and that sorts, returned and turned it on. No problem so far. Small digression: I even got those messages I expected, hooorah!
Anyways, after a couple of hours I returned to my phone to check additional messages but then again, it was turned off. Even though it was hooked up to the AC adapter. I mean, the amber led is turned on and even the battery animation in the status bar when charged is doing its thing.
So I started trying to figure out what it is, but nothing have helped the slightest bit so far. I tried flashing different radios and roms but the problem seem to stick.
What's odd is that it allows charging sometimes, but it takes a long while. I have yet to find out the reason for it, but my doubts are that currently the phone needs to be off.
So far I think it could be a faulty USB cable that may cause the problem, but even though how obnoxiously stupid it may be, I turn my ears to you guys.
Thanks in advance.
TL;DR:
The phone isn't charging even though it's hooked up to the ac adapter and both amber led and animation in the status bar is indicating it's charging.
Click to expand...
Click to collapse
first things first,
search xda-developers re: USB brick. does it fit the symptoms?
do you have access to a different usb cable? does it charge better from this one?
will it charge quicker on on (for instance) your computer, compared to the wall charger?
is the charger an official charger or a third party one? if its a third party, no name brand one, chances are its crap. I bought a 1000mA rated car charger and one of the components won't let more than 100mA through.
Greetings, nzdcoy. Thanks for quick answer.
Let's see. As far as I can tell, USB brick symptoms sounds like you're unable to connect your phone using USB when booted into Android and/or custom boot/recovery. I have yet to try this, but I also read that they were able to charge the phone without problems. However, I'll give this a try seeing as it won't hurt.
I'm afraid I do not have access to another USB as these "micro" USB cables aren't that widespread. Or, at least I don't have leftovers as I do for regular USB cables.
It's hard to tell if it charges faster for whether possibilities as it doesn't charge at all if it's on. The amber led is lit, but the battery percentage still drops. I've only relied on the wall charger as I know it supports more amper than its PC counterpart. But yet again, I should try the USB brick fix. Hopefully it'll work.
Both the charger and the cable is stock, so I don't think it could be shabby third party components.
I'm also suspicious to if it can be the battery that's blasted. I've measured the voltage and it seems to be fine, so I don't know for sure. Maybe it's bad because it takes ages for it to charge? I don't have an external power supply, so I can't test this for sure though.
Anyhow, thanks nzdcoy for giving me some directions to what it could be.
Edit: Tried hooking up the phone to the computer, and I had access to the SD card. I suppose that's not a USB brick then?
at least it isn't a USB brick.
Does it positively charge when plugged into the PC? Unless you are using GPS or you are using a USB1.1 port, your PC should still charge it positively.
Yes, thankfully.
I've somehow found a method to charge the darned phone. And I could almost conclude it's a bad connection between the wire and the phone. I think the socket on the phone is damaged. Worst part is, is that it comes and goes. One day it could work swimmingly and charge in whatever position, the other day it requires one certain position to charge anything at all.
My Desire works in strange ways.
Thanks for the help so far, nzdcoy!

Broken USB/charging port?

I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Click to expand...
Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
Click to expand...
Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.

Is the battery dead/destroyed?

My M8 has no feedback whatsoever, even plugged into the HTC brand charger, nothing happens. However, I plugged it into a 2.1A charger and got the little battery charging logo to appear, still no boot. Is the battery dead? This started happening after switching from CWM to TWRP, should I try to get the phone to turn on and switch it back to CWM?
Leave the phone on charger for several hours, then try holding power+vol up for 30 seconds or so. See if there is any change.
I'll definitely try it. It's not easy to charge this though, as the charging port is pretty broken as well. I put it in this angle and it charges (usually)
http://i.imgur.com/pBGIwBO.png
redpoint73 said:
Leave the phone on charger for several hours, then try holding power+vol up for 30 seconds or so. See if there is any change.
Click to expand...
Click to collapse
I'll definitely try it. It's not easy to charge this though, as the charging port is pretty broken as well. I put it in this angle and it charges (usually)
http://i.imgur.com/pBGIwBO.png
EDIT: 0%. The phone can boot but I just turned it back off.
http://i.imgur.com/ePlLvgq.png
BFCE said:
I'll definitely try it. It's not easy to charge this though, as the charging port is pretty broken as well. I put it in this angle and it charges (usually)
Click to expand...
Click to collapse
This a pretty relevant detail. Probably more the issue than changing to TWRP. And to answer that question, no I would not switch back to CWM, since its obsolete on this device and no longer really supported.
redpoint73 said:
This a pretty relevant detail. Probably more the issue than changing to TWRP. And to answer that question, no I would not switch back to CWM, since its obsolete on this device and no longer really supported.
Click to expand...
Click to collapse
Okay so I've been charging it since my last post. I just turned it on and it claims to have 1%. But hey! It's on!
Thank you!! I changed out the cable I was using to charge the phone (I was using the stock HTC cable, grabbed some random Asus cable) and plugged the 2.1A charger directly into the wall (previously using an extension cable) and after doing what you said, just letting it charge for several hours and then turning it on, I got a 24% charge!!! I guess this means I can just never let the phone die if I don't feel like having this issue again. Thanks!! Now I have two high end android phones again!
BFCE said:
I changed out the cable I was using to charge the phone (I was using the stock HTC cable, grabbed some random Asus cable) and plugged the 2.1A charger directly into the wall (previously using an extension cable) and after doing what you said, just letting it charge for several hours and then turning it on, I got a 24% charge!!! I guess this means I can just never let the phone die if I don't feel like having this issue again.
Click to expand...
Click to collapse
Good work! It should have been said before to always try different chargers and cords if suffering charging issues. I saw you had tried a different charger, but missed the fact that you used the same cable. Charger/cable are not always the issue, but at least you can easily eliminate those as the cause by some experimentation.
If you again discharge the phone to shutdown, and doesn't power on after charging; you can usually: charge for several hours, then hold power + vol up until it boots.
But that being said, discharging the phone to shutdown should usually be avoided. Most all of us have done it at some time or other. But one should not make it a habit. There are safeguards that are supposed to prevent battery voltage from dropping too low (by shutting down the phone once voltage reaches a certain threshold) but those safeguards are not ironclad. And once the voltage drops too low, you can be stuck in a tough spot. Plus, fully battery discharge/charge cycles are not best for long term battery life of Li ion batteries. So again, discharging the battery to shutdown should be avoided as much as possible.
I seem to have this exact issue now too. Even with the way the charging port has to be for it to charge. Unfortunately it seems the port is messed up somehow now or maybe the battery connections are bad.
Though I'm technically able to pull it apart i haven't done it yet. Maybe it knows it's now getting old lol
Looks like it's time to upgrade to a new phone for me. :/
shadowline said:
I seem to have this exact issue now too. Even with the way the charging port has to be for it to charge. Unfortunately it seems the port is messed up somehow now or maybe the battery connections are bad.
Though I'm technically able to pull it apart i haven't done it yet. Maybe it knows it's now getting old lol
Looks like it's time to upgrade to a new phone for me. :/
Click to expand...
Click to collapse
Try putting it while pulling down and to the right of the cable. I held mine like that for an hour or two to make it turn on. Once I did so I opened ampere only to discover that even when it says it's charging, it's actually not. I have to angle it or the left to make it get power, even though just angling it upward makes it say it's charging.
Sent from my LG-H900 using Tapatalk
Yeah I've had it say charging on and off for the last day and a half. But it seems that when I hit the "sweet spot" it just doesn't stay charging and then quickly discharges any bit of charge.
shadowline said:
Yeah I've had it say charging on and off for the last day and a half. But it seems that when I hit the "sweet spot" it just doesn't stay charging and then quickly discharges any bit of charge.
Click to expand...
Click to collapse
Happened to me too. Legit hold it in your hand for about 20 minutes. Turn it on as soon as possible to monitor the amperage
Sent from my LG-H900 using Tapatalk

Android 10 Charging issue

Hey, so i just received the android 10 update. I was already running the android 10 beta for some time now. After the update, my wall charger (Tronsmart, type C with PD) stopped working. I was able to rapid charge my pixel with the same charger earlier, but now it simply stopped charging. I used 3 different type C to type C cables with that power brick, but pixel doesnt get charged whatsoever. I tried using some cables that i had lying around, which are not really the top of the line kind of things but still usually get the job done. These are usb C to A cables that I have used previously with my pixel. However, after the update, the phone shuts down within a couple of minutes, if i connect any of those cables. I searched around and some people have had the same issue after android 9 beta update. Using an old toothbrush, i gently cleaned the charging port, but nothing changed. Right now, i am finally able to charge phone with my PC using an old type C to A cable that shipped with my old HTC 10. However, my computer says usb device not recognized and as you`d expect, its charging pretty slowly. I even tried resetting the phone but the problem
Any ideas as to what might have caused this? Any help in this regard is greatly appreciated.
TIA
Khizar Amin said:
Hey, so i just received the android 10 update. I was already running the android 10 beta for some time now. After the update, my wall charger (Tronsmart, type C with PD) stopped working. I was able to rapid charge my pixel with the same charger earlier, but now it simply stopped charging. I used 3 different type C to type C cables with that power brick, but pixel doesnt get charged whatsoever. I tried using some cables that i had lying around, which are not really the top of the line kind of things but still usually get the job done. These are usb C to A cables that I have used previously with my pixel. However, after the update, the phone shuts down within a couple of minutes, if i connect any of those cables. I searched around and some people have had the same issue after android 9 beta update. Using an old toothbrush, i gently cleaned the charging port, but nothing changed. Right now, i am finally able to charge phone with my PC using an old type C to A cable that shipped with my old HTC 10. However, my computer says usb device not recognized and as you`d expect, its charging pretty slowly. I even tried resetting the phone but the problem
Any ideas as to what might have caused this? Any help in this regard is greatly appreciated.
TIA
Click to expand...
Click to collapse
My wife noticed the same thing on her 3a since the update
I also experienced the same problem since i upgraded to android 10. Been roaming google for possible solution, found nothing so far except rolling back to android 9 or wait for an update to fix this bug.
I charges my phone with a usb a to c cable using a power delivery compatible brick (18w, 3A), it is able to fast charge my pixel.
Edmontonchef said:
My wife noticed the same thing on her 3a since the update
Click to expand...
Click to collapse
I had to RMA my first phone due to this issue. If you google search pixel 2 xl charging issues you'll find many people who have run into this issue. All of them pretty much end with "RMA phone".
It started out my third-party charger would reboot my phone the moment it was plugged in. My original charger stopped charging the phone soon after.
My computer would only sometimes (1 out of 15 - 20 tries) read my phone so I could unroot it. All of the other times it would pop up as unrecognized.
This is typically due to a hardware issue (loose/damaged port circuitry because of bad quality components or soldering). It gets worst and worst 'til nothing works and phone reboots when you connect the cable... and RMA is the only solution.
IMHO, mainstream usb-c operating amperage is too hard on the ports, specially due to heating. I would prefer to have a not so fast charging technology that would not damage the phones. And yes, this happens on many usb-c phones, not only Pixels.
But hey, maybe you have a different problem related to software
My phone is powering down sometimes,when i plug the charging cable.This happend after android Q update.
Edmontonchef said:
My wife noticed the same thing on her 3a since the update
Click to expand...
Click to collapse
Rotating the USB-C cable helps. One orientation (no charging / or slow charging at best) the other orientation rapid charging.
Sadly it appears a number of our phones appear to be having charge port issues as they age...
Sent from my Pixel 2 XL using XDA Labs
Not sure if it's because I recently flashed the latest 10 factory image (2 days ago) but my device charges on all the cables, chargers and on the PC as it did prior to flashing the 10 factory image, I even get the charging rapidly notification...
Did this happen immediately to those who are experiencing it? Or did it happen after some time on 10?
Well, glad I came across this thread. I've been having troubles with charging in the last few days also.
TL;DR: Starting this past Sunday, my chargers would report "charging slowly" and not really charge the phone, whether in normal mode, safe mode, or off. Updated to 10 on release day. They all magically started working last night.
Story version: Woke up Sunday and pulled my Pixel 2 XL off the charger to find it at the same percentage battery was when I plugged it in. When I plugged it back in, it reported charging slowly. It's plugged into an Anker USB C to A, and the Anker IQ two port charger. My Wife's PIxel 2 was plugged into the other port, with another of the same cable. It was charging fine. I unplugged hers and plugged mine in, reported charging slowly. I grabbed my Anker battery pack, and used the included USB C to A cable that I've used before, got "charging slowly." I rebooted the phone and got the same results. I powered it down and left it charging, same results. I tried safe mode, same thing. All these chargers/cables/battery packs work perfectly fine on my Wife's Pixel 2.
I was in the car and tried my cable/adapter in there. That one worked. I have a CableMatters 2.0 amp lighter adapter and an Anker braided USB C to A cable. I brought the cable and phone in the house, and tried the cable with my existing Anker 2 port wall charger and it worked. Weird why it would work for my Wife's but not mine, but oh well, at least I could charge the phone. Later on, I took the car cable and connected to the battery pack, charging slowly. I brought it back to the Anker wall charger, charging slowly. Tried my laptop and PC USB 3.0 ports, charging slowly. I brought the car cable and the house cable back to the car, and both cables worked just fine in the car. So, at this point, it doesn't appear to be a cable issue, but something intermittent with my chargers.
I dug up a Monoprice USB A charger I had, that has a 2.0 amp port. Tried that last night, and every cable I have charged normally with it. Just to further test, I then took the cables back to the Anker wall charger, and it worked also. To make it more frustrating, the Anker battery pack also started playing nicely and charging. I feel like it's a software issue with the phone, but I have no viable proof of it. I upgraded to 10 on launch day and have had no issues since. The only other thing I did was install Accubattery after I had an idea to try and monitor charging rates.
I did the October 2019 update and noticed this morning zero charging over night. I use an Anker multi-port brick with 2-ports fast charging. Thanks for the Accubattery idea. It shows 1 Amp charging off the 2.4 amp port. I may have to roll back the October update if I can.
I have noticed over the last few months that the screen uses a huge amount of battery. I can see the percentage drop as I scroll through the news.
Guysss I found the solution ! I had the same problem but this easy fix helped me ! Hope it's gonna work for you.
First you have to drain your battery to 1 or 2 %
Second step, hard reboot your phone (long press lock for 10 s)
As it's without battery it won't reboot but it will show the low battery sign.
Plug in your fast charger and it will show the sign that it's charging, wait a few seconds, boot your phone without unplugging the cable. And that's it. It should work.
I can't believe in so happy it got fixed for me I was suffering for two weeks after the update and no response from Google. The firs time in long time I see 70%>>>
---------- Post added at 11:07 PM ---------- Previous post was at 10:48 PM ----------
Update : if you don't want to wait for your battery to drain, you can do this instead.
Long press volume down and power for 10 sec.
It will take a screen shot (normal) but wait for the 10 sec.
You will have a menu, choose using the volume up and down to navigate "power off" ( by default it will be power on).
Plug your fast charger and it should start charging
Blqst said:
Guysss I found the solution ! I had the same problem but this easy fix helped me ! Hope it's gonna work for you.
First you have to drain your battery to 1 or 2 %
Second step, hard reboot your phone (long press lock for 10 s)
As it's without battery it won't reboot but it will show the low battery sign.
Plug in your fast charger and it will show the sign that it's charging, wait a few seconds, boot your phone without unplugging the cable. And that's it. It should work.
I can't believe in so happy it got fixed for me I was suffering for two weeks after the update and no response from Google. The firs time in long time I see 70%>>>
---------- Post added at 11:07 PM ---------- Previous post was at 10:48 PM ----------
Update : if you don't want to wait for your battery to drain, you can do this instead.
Long press volume down and power for 10 sec.
It will take a screen shot (normal) but wait for the 10 sec.
You will have a menu, choose using the volume up and down to navigate "power off" ( by default it will be power on).
Plug your fast charger and it should start charging
Click to expand...
Click to collapse
ive tried doing the second option and i never get a menu, it just straight up reboots.
my problem seems to be similar to those stated here before. i cant use my original charger that came with my pixel.
i can use the usb c port on this (https://www.amazon.com/gp/product/B0778JNN4B/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1) with any of the cables i have. none of the cables will allow me to use the original charge brick anymore. i can use the only usb c -> a cable that i have. (its the standard one that comes with the nintendo switch pro controller) i even tested with the nintendo switch dock cable and it seems to work fine. i am outside of warranty so i cant have google fix it any longer(literally started issues 20 days after my warranty ended...). im gonna try draining it down till it dies and try my original charger again to see if it will do it but i was wondering if anyone else has come up with any other solutions to this problem. im thinking about reflashing it to see if that will do it and if that doesnt maybe go to a custom rom to test that even just wondering if anyone else has tried these options so i can have an idea if its gonna possibly work for me or not
hi man.
So weird you couldn't get that menu, try holding for 20 seconds instead of 10 seconds. It should work keep doing it until the phone goes off completely.
Trust me I did it again and it worked. Every time fast charging stops working I do this trick and it works.
​
Blqst said:
hi man.
So weird you couldn't get that menu, try holding for 20 seconds instead of 10 seconds. It should work keep doing it until the phone goes off completely.
Trust me I did it again and it worked. Every time fast charging stops working I do this trick and it works.
​
Click to expand...
Click to collapse
idk, i have tried holding it even past the point of it turning off and still no menu, but i finally got it to die completely and it still didnt seem to be working on the chargers i was having issues with, after going for a ride in my car and using AA oddly enough it seems to be working fine, no idea.
Try holding the UP volume button and power.
Mine just started doing this, I left it plugged into the plane the whole trip flying overseas. (Probably shouldn't have done that)

General Pixel Stand 2 stops charging

This started happening a couple of weeks ago, prior to the latest update.
When I put my P6P on the Stand 2 at the end of the day, I get the little sound and animation that it started charging. After a few seconds I see the message at the bottom that it's "charging wirelessly" and a time until full. I have the stand set on Max Charging and adaptive charging turned off. After a minute or two, the fan comes on. About 10-15 minutes later, it stops charging, (the message goes away and the current % is shown), and the phone is really hot. No matter how long I leave it, even overnight, it never starts charging again. The phone remains really hot until I remove it from the stand.
About 50% of the time, if I reboot it, it will behave normally again, but last night nothing I did would get it to charge wirelessly. I ended up plugging it into the wire. It never gets warm when charging on the wire.
It has been working fine since I purchased it in Nov. This just started a few weeks ago. Has anyone else seen this?
Dave
Try cable charging.
Charging will disengage if the battery temperature gets too hot, about >103F
Fast charging may disengage if the temperature gets beyond 95-100F.
Ideal charging battery start temp is 82F.
Erratic charging can indicate a failed battery.
Any swelling is a failure, replace asap if so.
blackhawk said:
Try cable charging.
Click to expand...
Click to collapse
As indicated in my OP, cable charging works fine every time. The phone doesn't even get warm. It's only wireless charging that's an issue, and not every time I try to charge it wirelesly. It's like the phone decides to stop accepting the power, and it starts to heat up because of it.
I take it you don't have a second wireless stand to rule out if it's the phone or your STand 2 that's behaving badly?
I have been using a genric set-up from charger to stand with my P6P and did have charging issues a few months ago with wireless charging not working correctly but the May update fixed it.
Dataman100 said:
As indicated in my OP, cable charging works fine every time. The phone doesn't even get warm. It's only wireless charging that's an issue, and not every time I try to charge it wirelesly. It's like the phone decides to stop accepting the power, and it starts to heat up because of it.
Click to expand...
Click to collapse
May be a hardware failure in the phone or stand.
Remove a case if it has one and try.
C ports generally last for thousands of charge cycles and cable charging is better for the battery, produces less heat.
FoneWatcher said:
I take it you don't have a second wireless stand to rule out if it's the phone or your STand 2 that's behaving badly?
Click to expand...
Click to collapse
No, unfortunately I only have one stand. I'll keep trying things to see if I can narrow down the exact situation when it occurs. I was mainly checking to see if anyone else had something similar happen and there was a quick fix.
blackhawk said:
C ports generally last for thousands of charge cycles and cable charging is better for the battery, produces less heat.
Click to expand...
Click to collapse
Yeah, and I've always used cable charging on all my phones in the past with no issues. I thought the stand was cool in that it could fast charge and keep the phone upright so it's easy to read in the middle of the night. I'd really like to keep using it. It was stupid expensive and I'd hate to let it go unused for that price.
Thanks!
Dave
I've been experiencing similar problems with my Stand. Sometimes it charges normally, sometimes it charges REALLY, and I mean really slow... And sometimes I get the "Not charging" message for whatever reason.
I think it's gotta be an issue with the adaptive charging on the Pixel 6 Pro, because every time I put my other phone on the stand, my S21U, it charges without any issues.
Dataman100 said:
Yeah, and I've always used cable charging on all my phones in the past with no issues. I thought the stand was cool in that it could fast charge and keep the phone upright so it's easy to read in the middle of the night. I'd really like to keep using it. It was stupid expensive and I'd hate to let it go unused for that price.
Thanks!
Dave
Click to expand...
Click to collapse
Yeah, I feel you. It could be firmware, a SEU which are rare but do happen. A reflash would fix it if so. Probably not worth the trouble to try and more likely to be hardware.
Cable charging be the best plan for now I think.
The old micro connectors were horrible and invariably would fail. The C connectors are much more robust. This N10+ is heavily used and the C port jack is still tight and has well over a thousand cycles plus a few drops and pulls. Even the original cable is still AOK.
Just came across this thread while looking for similar problems on my P4 with a 1st Gen stand. The phone showed the normal 'xx% charging wirelessly' display then at 79% it changed to simply '79%'. After a while the message went back to 'xx%charging wirelessly'. I took the phone off the charger and using a utility app called 'inware' I looked at the battery temp which was at 41.5C/106F.
So I'm guessing that the phone will stop charging when the battery gets hot and resume when it cools down a bit. What is 'too hot' and when does it cause damage, I have no idea. Google told me in a chat session the other day that it's perfectly acceptable to leave the phone on the stand all day. Personally, I take it off at about 80% charge which lasts me all day.
Mine also has this behaviour, taking it off and placing it back on continues to charge
I just sent my stand back for similar reasons - not good when a $12 Qi charger from Amazon was doing a better (and faster!) job charging.
I sent mine back too & am now using a charger that I bought at IKEA for £5. It's a shame as I thought that Google would have made more effort to integrate the charger & phone. Oh well, bling gone!

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