I have tried almost everything to fix this problem but i just can't.
When i connect my headphone (beats and normal Samsung one) to the phone and click on play or next/previous button, nothing happens. The phone wont recognize the buttons. 4 days ago everything worked perfectly. It just suddenly happened. I was on AOKP milestone 4.
When it happened the first time, 4 days ago, i thought it might be a problem in the ROM so i wiped everything and rebooted phone. Still the same. I then re flashed the ROM several times and it was still the same. So i just got angry and put phone away. Then after 14 hours or something i plugged headphone back in the phone and opened up poweramp. Then i hit play button on headphone and suddenly it worked. I was happy, but after 1 minute i hit pause button and phone wouldn't recognize it. I kept plugging and unplugging the headphone and after several tries it worked again for a minute or two, then it didn't. This made me think it is a software problem. But when i had headphone plugged in and let music play and unplugging the headphone, the music kept playing, with no sound (Music was playing when headphone was plugged in, but then i unplugged it, but music didn't stop like it usually does when u unplug the headphone). Now the speaker didn't work. After some minutes later it magically worked again.
Now i was wondering if it is a hardware problem. Another thing to mention is that when this happens(no sound after unplugging the headphone) the phone sensor in dialer wont work. When i make a phone call to someone, the phone sensor wont work, meaning, the phone wont go black when i lift it up to my ear. Also no sound from the front speaker. So i have to use headphone to call someone, until the phone speaker works again. Then the dialer sensor will work again.
I have tried about 3 ROMS and they are all the same. I have now flashed stock Google 4.0.4 and it's still the same. Now unrooted.
Please if you don't understand some parts of my problem, ask and i will try to answer in a better way.
Will take a video soon, hopefully it will be easier to see what problem i have.
Video 1: Here I have just rebooted the phone and opened music app to see if the button on headphone works. As you can see it works the first time i plug it in. But after that it doesn't work. You can also see that once i remove the headphone, while music is playing, the phone speaker wont work. !!! Something i forgot to show you... You can see that phone speaker wont work when i unplug the headphone, but when i click up and down volume button on the phone buttons, you can hear them. Its only the music/movie/dialer etc that doesn't work.
Video 2 : Here i am testing the beats headphone, just to show you that it isn't the Samsung headphones fault.
Video 3: Here i am showing you that the phone sensor wont work in dialer.
Video 4: This one is very strange. I have plugged in the headphone, but when i click volume buttons on phone, you can hear it from the back speaker. This shouldn't happen right? I mean when the headphone is plugged in, then all sounds should be coming from the headphone, not the phone speaker.
Bump. Any suggestions?
*For the last 2 days the buttons actually worked for several hours, but as soon as i take them out, they wont work for god knows how long...
Ok if no one knows anything, can someone give me some advice on what to say when I return the phone? I still have warranty but don't know if this will be covered by it. Also i have just flashed stock google 4.0.4 ROM, but is there anything else I should before returning the phone? Phone is bought from Netcom Norway.
Running stock Android 4.4.2
I have bluetooth headphones. After disconnecting the headphones, everything on the phone looks like there isn't an active bluetooth connection. If I play a song without headphones connected, it plays through the speaker. But when I make phone calls there is no audio and when I hit the volume rocker, the bluetooth logo appears as if its adjusting the volume for a bluetooth connection. It's random but always seems to happen at the worse times.
I've also noticed that occasionally the "connected as media device" notification stays after I've disconnected the USB cable.
What can I do to figure out what the is going on?
Did you start over clean after updating? If not, it sounds to me like some data from your previous build might be either corrupted somehow or partially incompatible.
Try wiping data for Bluetooth Share, MTP Application, Media Storage and USB Settings. Then reboot. (It may seem to be working a bit extra when rebuilding the Media Storage data. Might be best to leave it alone for 10 minutes after rebooting, and maybe reboot again in an hour.)
If none of that seems to help you might need to factory reset.
This started a week ago when I tried out a new rom with this problem. I clean wiped and downloaded another more stock rom, and the problem still remains.
Basically, the headphone sounds great as always, other than the few times when too many apps are updated and the sound becomes choppy. However when someone calls me or I call someone, the headphone looses all connectivity yet it still thinks its connected. When I try to play music or any other audio after this, it too now plays through speakers and not the headphone. Only when I take it out it and put it back in does it sometimes turn to normal. Otherwise the only thing I can do is a reboot.
Tried this with 2 different headphones.
Lost root for now so don't have the logcat.
Over the past several days I have encountered a serious problem whenever I try to use headphones with my Mi 6. When I have a headphone plugged into the audio USB dongle and attempt to play music, at the slightest vibration, tracks will start and stop playing, tracks will change, the volume will shift, and the microphone will activate. This has made it almost impossible to listen to music with the phone anymore. I have tested this with two headsets, which both cause the effect, though it does not happen if I do not have a headset plugged in. Because I have had this phone since soon after it was released, my guess is this problem was caused by a recent MIUI (I'm on 10 8.10.11 Beta) update. It kept occurring even after I installed Blackplayer and tried using that instead.
It sounds more like a hardware problem to me, dirty or loose connections
flither said:
It sounds more like a hardware problem to me, dirty or loose connections
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Click to collapse
I tried cleaning everything as best as I could, but to no avail. Does anyone else have any experience with this problem, or is there a way I could disable the phone from accepting input from the USB port so that my headphones will be usable?
Issue
When the headphones (the ones that are bundled with the phone, but I guess it applies for others as well) are plugged in, audio will work in headphones for few seconds (or minutes, if you are lucky), and then the audio will stop (or rather, pause) playing, as if your headphones are disconnected. I tried with music players only, because when headphone is disconnected while music is being played, the music playback will be paused, not sure what happens while playing games but I think audio will start playing from speakers. Anyway, going albeit in depth, when headphones are plugged in, I get a notification from "Samsung USB-C headset" which would say "Checking firmware version", audio can be played via headphones during this time though (naturally), the notification would stay on for quite a few seconds and then disappear (not sure what this thing actually does during this time but OK), audio would still play from headphones, only until you get another notification from Samsung USB-C headset. When this happens, any audio playback will be paused or routed to the speakers as if the headphones are disconnected. You can press the play button in the music player app that you were using to resume playback (can't tell what happens while playing games, because haven't tried), and the audio will play from headphones (sometimes it would play via speakers as well), and it will continue until you receive the same notification again, and this goes on and on. The cycle is like: Plug in headphones -> receive notification -> play audio -> receive notification again which pauses playback -> play audio again -> receive notification again which pauses playback -> .... and it goes on like this.
This is a very frustrating issue as it will make it impossible to use the headphones as this thing repeats itself in intervals of few seconds. Sure, one can use wireless headphones but there are many people like me who prefer the wired ones over the wireless ones. Nonetheless, for normal users this will look like a headphone disconnection issue, and audio via headphone is a basic thing for a phone (or at least, it should be), and having it basically broken is straight unacceptable.
Cause
So like I was saying, we were getting notifications from the Samsung USB-C headset app which caused this disconnection behavior. "Samsung USB-C headset" is a system app by Samsung which kinda manages the firmware versions and codecs and stuffs like that. I haven't checked the logs, and cannot really say for sure, but its the version 1.2.05 version of this app that is causing all these troubles, I think its broken and Samsung needs to fix it ASAP.
That being a system app, it is not possible to disable or downgrade it, I tried various ways to do so, but its no longer possible (for system apps).
Ways to fix
Factory reset - Yes yes I know factory reset won't be a feasible option for many as it can be a bit tedious to go through the backup and the restore process that follows, especially when it is your primary phone (which is why I mentioned "ways to fix" and not "solution"), but yeah, factory reset will fix this issue. What factory reset will do is it will "downgrade" the Samsung USB-C headset app to version 1.1.51, and this version seems to work correctly. When you plug in your headphones, it will say a firmware update is available, simply follow the steps (basically dont unplug headphones while update is in progress), and it will work fine from then on, no issue. Btw, I am on June security patch at the time of writing this. From my observation, I would suggest to not update the Samsung USB-C headset app, and let it be in version 1.1.51. To prevent auto update, go to galaxy store, disable auto updates (luckily this is not there in play store).
This is a software problem, not hardware and Samsung needs to fix this ASAP.
TLDR;
Issue - Wired headphones keeps on disconnecting frequently.
Ways to fix - Factory reset and prevent auto updating Samsung USB-C headset app. Otherwise wait for Samsung to fix.
It didn't work.
You can go to older version of the system app without performing factory reset. It is possible. Go to Apps->then select System Apps option by tapping on 3 dots at upper right side, then select app Samsung USB-C headset-> tap on 3 dots at right side you will get option Uninstall Updates once you tap on it, it will go to last available version or factory version.
corphish said:
Issue
When the headphones (the ones that are bundled with the phone, but I guess it applies for others as well) are plugged in, audio will work in headphones for few seconds (or minutes, if you are lucky), and then the audio will stop (or rather, pause) playing, as if your headphones are disconnected. I tried with music players only, because when headphone is disconnected while music is being played, the music playback will be paused, not sure what happens while playing games but I think audio will start playing from speakers. Anyway, going albeit in depth, when headphones are plugged in, I get a notification from "Samsung USB-C headset" which would say "Checking firmware version", audio can be played via headphones during this time though (naturally), the notification would stay on for quite a few seconds and then disappear (not sure what this thing actually does during this time but OK), audio would still play from headphones, only until you get another notification from Samsung USB-C headset. When this happens, any audio playback will be paused or routed to the speakers as if the headphones are disconnected. You can press the play button in the music player app that you were using to resume playback (can't tell what happens while playing games, because haven't tried), and the audio will play from headphones (sometimes it would play via speakers as well), and it will continue until you receive the same notification again, and this goes on and on. The cycle is like: Plug in headphones -> receive notification -> play audio -> receive notification again which pauses playback -> play audio again -> receive notification again which pauses playback -> .... and it goes on like this.
This is a very frustrating issue as it will make it impossible to use the headphones as this thing repeats itself in intervals of few seconds. Sure, one can use wireless headphones but there are many people like me who prefer the wired ones over the wireless ones. Nonetheless, for normal users this will look like a headphone disconnection issue, and audio via headphone is a basic thing for a phone (or at least, it should be), and having it basically broken is straight unacceptable.
Cause
So like I was saying, we were getting notifications from the Samsung USB-C headset app which caused this disconnection behavior. "Samsung USB-C headset" is a system app by Samsung which kinda manages the firmware versions and codecs and stuffs like that. I haven't checked the logs, and cannot really say for sure, but its the version 1.2.05 version of this app that is causing all these troubles, I think its broken and Samsung needs to fix it ASAP.
That being a system app, it is not possible to disable or downgrade it, I tried various ways to do so, but its no longer possible (for system apps).
Ways to fix
Factory reset - Yes yes I know factory reset won't be a feasible option for many as it can be a bit tedious to go through the backup and the restore process that follows, especially when it is your primary phone (which is why I mentioned "ways to fix" and not "solution"), but yeah, factory reset will fix this issue. What factory reset will do is it will "downgrade" the Samsung USB-C headset app to version 1.1.51, and this version seems to work correctly. When you plug in your headphones, it will say a firmware update is available, simply follow the steps (basically dont unplug headphones while update is in progress), and it will work fine from then on, no issue. Btw, I am on June security patch at the time of writing this. From my observation, I would suggest to not update the Samsung USB-C headset app, and let it be in version 1.1.51. To prevent auto update, go to galaxy store, disable auto updates (luckily this is not there in play store).
This is a software problem, not hardware and Samsung needs to fix this ASAP.
TLDR;
Issue - Wired headphones keeps on disconnecting frequently.
Ways to fix - Factory reset and prevent auto updating Samsung USB-C headset app. Otherwise wait for Samsung t
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Click to collapse
getting this problem in my mi phone
I know this is old but am getting this same issue on my Nubia red magic 6 pro too, it's really frustrating.. Audio keeps cutting when am using type c audio. example same as you explained. I did a Factory reset and did test all wires. and even bought new adapters for audio and all have same thing. seems like it's a software issue.